HIM Role HIM Director

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    HIM Role Profile: Health Information Management Director

    Evan May

    HIM 317

    University of Illinois at Chicago

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    The position of Health Information Management Director is a management role

    with diverse responsibilities, requiring a broad and accurate knowledge about a variety

    of different topics within the health informatics and health information management

    fields. As the individual tasked with the responsibility of leading a team of HIM

    professionals, the HIM director must promote best practices and strive for compliance

    throughout the services provided by the organizations health information management

    department.

    Individuals employed as directors of HIM typically spend their time working in the

    offices of the Health Information Management department. This is a role typically

    employed within an integrated healthcare delivery system, or other healthcare provider

    setting. As we observed in our site visit to the University of Illinois Hospitals HIM

    department, the office environment was separated into several compartmentalized

    areas of specialized document processing equipment, as well as filing shelves, and

    individual cubicles separated by specific function; this is all the design of the HIM

    director. During the course of the work day, the HIM director will spend time in the

    offices working with HIM professionals, however they will also typically be required to

    participate policy-making or strategic planning meetings with executives and other

    department officials.

    The director of the HIM department has a variety of daily responsibilities to

    ensure the department is functioning properly, compliantly, and efficiently. On a day to

    day basis, the HIM director must carry out tasks relating to strategic planning, quality

    management, compliance, and human resource management. This position also

    requires active engagement with committees and task-groups throughout the hospital

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    such as the Medical Staff/Medical Records Committee, hospital-wide Performance

    Improvement Committee, Documentation Improvement Committee, and enterprise-wide

    Electronic Health Record related Committees (HIM Director Job Description). Serving

    on these committees, the HIM director is responsible for representing the department

    and ensuring that policies created will be congruent with its functioning and standards.

    In addition, HIM directors are responsible for managing contracts with vendors for

    outsourced HIM services. When it is determined that there is a need for an outsourced

    service, the director must initiate the necessary processes, and ensure proper

    implementation and review of the services to make sure the current and future needs of

    the department are met. Additionally, the director must ensure the department maintains

    adherence to compliance standards. As policies are changed and rewritten, the director

    must make sure their department is updated accordingly. Collaborating with other

    hospital officials in Risk Management, IT, and HR, the department director works to

    minimize the risk of privacy and security breaches. In addition, they help to mitigate

    damages caused by these breaches, and help to resolve any related issues. The

    director position is also responsible for the human resource management of the HIM

    department. They must maintain an adequate number of staff members to maintain the

    delivery of efficient and effective HIM services. In accordance with hospital policy, the

    HIM director is required to complete the necessary procedures for the search, interview,

    hiring, and training processes of new employees. In addition, the director is tasked with

    the responsibility of maintaining a positive working environment for staff, working to

    motivate and empower successful workplace performance.

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    The HIM director is responsible for a wide variety of tasks pertaining to the

    management of the department. From IT to human resources, it is important that the

    director is knowledgeable about the proper topics they will be responsible for in their

    position. Hospitals seeking to hire HIM directors typically require a Masters, Bachelors,

    or Associates degree in Health Information Management or a related field. While this is

    a wide rage of educational experience, this factor is often dependant on the size of the

    organization. A larger 600 bed facility will likely seek a more educated and experienced

    candidate than a smaller 100 bed clinic for instance. A hospital equipped to handle

    more patients will often have a larger HIM department to serve the patients and

    hospitals information needs. Typically a large department will come with greater

    responsibilities, and these are often better served by a more experienced individual.

    Additionally, RHIA or RHIT certification is imperative for this position. As a Registered

    Health Information Technician/Administrator, an individuals skills in managing patient

    health information and medical records, computer information system administration,

    patient data collection and analyzation have been tested and proven by the AHIMA. In

    addition to proper certification, HIM directors typically must also have supervisory

    experience. Since this individual will be responsible for the staff of the entire HIM

    department, many hospitals seek a candidate that has proven experience in the leading

    and coordination of multiple employees. The HIM director is also often required to have

    5-10 years of experience working in the health information field. This position requires a

    broad scope of HIM knowledge; a good candidate for HIM director will may dealt with

    many of the issues that will be encountered in the future, and thus have a better idea on

    how to best solve them.

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    The role of HIM director is a well-respected position within the hospital

    organization. Their position as the lead of the department is the result of hard work and

    demonstrated experience in the field. According the the AHIMAs 2008 salary study, the

    average HIM director is paid $74k/year, a very attractive salary well above the US

    average. For an HIM director, there exists opportunity for advancement in several

    different avenues. Many choose to move to positions managing larger HIM departments

    at larger organizations, while others with business background have chosen to explore

    executive roles such as Chief Information Officer.

    While it is clear that the role of HIM director is a very diverse, challenging role, I

    believe it is a position that can be rewarding and educating at the same time. The

    director has a variety of responsibilities, each essential in providing the highest quality

    information services to the hospital and the patients it serves. A hospital with an efficient

    health information department benefits on a variety of different levels from cost

    containment to patient satisfaction. However, in order to realize these important

    benefits, it is critical to place a properly equipped individual at the helm of the

    department.

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    References

    LaTour., Maki., & Oachs. (2013). Health Information Management Concepts,

    Principles, and Practice . Chicago: AHIMA Press.

    HIM Director Job Description. AHIMA Job Description Database. Retrieved

    August 3, 2013, from

    www.ahima.org/downloads/pdfs/resources/HIMDjobdesc.pdf

    RHIA Certification.American Health Information Management Association.

    Retrieved August 2, 2013, from http://www.ahima.org/certification/rhia.aspx

    2008 Salary Study.American Health Information Management Association.

    Retrieved August 4, 2013, from

    http://www.ahima.org/membership/salarystudy08.aspx