How to Evaluate eLearning Guide

To assist L&D teams in the evaluation of eLearning effectiveness, CorpU has created the following “How-To-Guide” for evaluating eLearning. Included are criteria to consider, questions to ask and why the criteria is important.

Criteria Questions to Ask Why Important Objectives

Do eLearning and blended learning objectives match or complement each other?

Objectives that match or complement each other will reinforce learning.

Consistency Are the eLearning and classroom modules designed with similar elements?

Using similar elements in the design will allow learners to focus on the material and not the course structure.

Real-World Problems

Does the eLearning mimic real-world problems and environment?

Using real-world problems and mimicking a real-world environment increases the transference of changing behaviors on the job.

Reinforcement Does the eLearning reinforcement or support the learning that takes place in the classroom or on the job?

By ensuring that eLearning supports the classroom and on-the-job training, concepts will be reinforced and levels of learning increased.

Course Structure

Is the course presented in a logical format?

Are modules broken down into manageable pieces?

Are directors clear?

Does feedback for questions appear on the screen near the question?

All of the questions listed have been proven to have an affect on the increase and retention of learning.

Instructional Design

Do practice examples reinforce the learning objectives?

Are graphics and text relevant?

Is the text and/or narration conversational in style?

Where possible, does the eLearning use narration instead of text to communicate content?

Where possible, does the eLearning use working examples with real-world job tools and situations?

Does the eLearning promote self-questioning when learners are learning for receptive eLessons?

Does the eLearning use pre and post assessments to measure the levels of learning?

Does the eLearning allow learners to choose advanced or beginner options based on their skill level and experience?

All of the criteria listed have been proven to have an affect on the increase and retention of learning.

User Interface

Is the eLearning intuitive to use for learners who are new to eLearning?

Are the icons clear and used consistently?

Do learners have to scroll down or can they access all of the information on their screen?

Are plug-ins avoided or available by easy download?

Can leaners bookmark the site so they can quit and return without losing their place?

Are help screens available to learners?

Is the eLearning accessible 24/7?

Keeping the user interference simple will allow learners to focus on the learning and not how to navigate through the eLearning module.

Global Appropriateness

Are graphics and scenarios appropriate for a global audience?

Is the eLearning general enough that it does not refer to specific holidays or national events?

Does the eLearning avoid slang, jargon, or local phrases?

Does the eLearning avoid humor, which could be misinterpreted?

Where possible, are icons used instead of buttons with text?

Does the eLearning allow space for translation if necessary?

With globalization a focus for many companies, eLearning that is culturally sensitive will decrease the number of customized courses that are necessary to accommodate different cultures.