Third PartyVisit Limit andExclusionOrder

Learn more about Third Party Visit Limit

Visit LimitThird Party

What is a Third Party Visit Limit?

The Third Party Visit Limit aims to help you limit your gambling before it develops into a gambling addiction and/or causes severe financial problems.

If you are a Singapore Citizen or Permanent Resident and a frequent visitor to the local casinos, you may receive a notification from the National Council on Problem Gambling for an assessment of your financial situation.

If you are found to be financially vulnerable or if you have a poor credit record, you may be imposed with a Third Party Visit Limit. In serious cases, you may be be given a Casino Exclusion Order.

You do not need to apply for a Third Party Visit Limit.

Thom

son

Road

Thomson Road

Thomson Road

Thom

son

Road

E|R|P

Toa PayohRise Apartments

CaldecottMRT Station

(CC17)

AF

42

620A

Toa Payoh Rise Toa Payoh Rise

Toa Payoh West

510/512

500

A

Slf Building

18A 553

551

535

15

Saint Joseph Institute(SJI) International

CHIJ Primary(Toa Payoh)

TowardsCaldecott MRT

TowardsNovena MRT

Ministry of Socialand Family Development

(MSF) Building

510 Thomson Road #05-01SLF Building Singapore 298135

Getting here by CARElectronic parking is available at SLF Building for cars and motorcycles

Car Park ChargesMonday to Friday• 7.30 am – 6.00 pm: $0.80 plus GST every half hour or part thereof• 6pm – midnight: $1.60 plus GST per entry

Getting here by BUS

Along Thomson Road

• Bus-stop 51049 in front of SLF Building• Bus-stop 51041 opposite SLF Building• Services 54, 130, 132, 141, 156, 162, 166, 167, 851, 980

Getting here by MRT

• Novena Station (NS20): Take Exit A, transfer to bus service 54, 141, 162, 166, 167, 851, 980, opposite Novena Church (Thomson Road)

• Caldecott Station (CC17): 6 mins walk from Exit B, along Thomson Road or transfer to any bus service opposite Mediacorp (Thomson Road)

How to find us:

We Set YourKnow Why

Limits

Make an online submission of your financial situation and documents#

ORCall 6354 7305 for an appointment.

NCPG will conduct an interview to gather information and documents# about your

financial situation.

Your information will be reviewed by a Committee of Assessors (CoA).

You will receive the assessment outcome in writing.

If you do not agree with the proposed outcome, you can file an objection within 14 days. You will be

required to attend a hearing at NCPG.

Committee of Assessors (CoA) will hear you and make a decision.

You will receive an outcome letter within 3 days from the hearing.

You may also be referred to attend counselling sessions.

*If you are agreeable to the proposed outcome, the Third Party Visit Limit or Exclusion Order will be

confirmed and you will be notified in writing after 14 days.

# E.g. Latest CPF Statement, IRAS Notice of Assessment, Bank Statements on savings,

investment report, credit report.

What should I do upon receiving the letter from NCPG?

WHAT IF MY APPEAL IS UNSUCCESSFUL?

If you do not agree with the CoA’s decision, you may submit an appeal online, or call to make an appointment within 30 days upon receiving the confirmed order.

REVOCATION

The Third Party Visit Limit or Exclusion Order will be in force indefinitely until it is revoked.

If there is a change in your financial circumstances, you can call us to apply to revoke your Third Party Visit Limit or Exclusion Order.

As part of the revocation process, you will be required to undergo assessments, and be referred for counselling sessions. You may also be required to attend a hearing at NCPG.

NCPG will decide on the outcome of the application.

NCPG

WITHIN30 DAYSUPON NOTICE

COUNSELLINGSESSIONS

CALL US

HOW TO COUNT MY CASINO VISITS?

One single visit is taken as a period of 24 hours, regardless of the number of times you enter and exit within those 24 hours in the same casino.

For example:

If you have a Third Party Visit Limit of 4, to be in force from 1 June 2015, you can only visit either or both casinos up to 4 times in a month, starting from 1 June 2015. If you visit both casinos on the same day, it will be counted as 2 visits.

Your visit count will be reset on the first day of every month.

WHERE CAN I SEEK HELP TO ADDRESS MY GAMBLING ISSUES?

You can call the National Problem Gambling Helpline at 1800-6-668-668 or use the WebChat (www.ncpg.org.sg) to communicate with the para-counsellors.

These are 24-hour services that operate 7 days a week, and are manned by trained para-counsellors from the National Addictions Management Service (NAMS).

All information will be kept confidential.

1 VISIT =24 HOURS

JUNE 2015 MONTHLY RESET

24 HOURS7 DAYS