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HPESiteScopeSoftware Version: 11.33
Deployment Guide
Document Release Date: March 2017
Software Release Date: December 2016
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Deployment Guide
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ContentsPart 1: Introduction to SiteScope 11
Chapter 1: SiteScopeOverview 12
Chapter 2: SiteScope Licenses 13
Capacity-based (OSi) LicenseModel 13
Instant-On License 14
License Edition 15
License Capacity Type 16
Importing and Upgrading Your License 17
Upgrading the SiteScope Edition License 18
Upgrading the License of a SiteScope for Load Testing Installation to Premium Edition 19
Increasing the License Capacity 19
Importing SiteScope Licenses 20
License Expiration 21
Downgrade to Community License 21
Licensing Notes and Limitations 22
SiteScope Editions Overview 22
SiteScope Image on the Docker Hub 23
Feature Comparison Table 23
Monitors Not Included in Community Edition 25
Community Edition 27
Trial Edition 29
Commercial Editions 29
Premium/Ultimate Edition 30
System Collector Edition 32
Load Testing Edition 34
Failover Edition 35
SimpleMonitors Bucket 35
Simple Bucket Monitors - License Consumption Scenarios 36
Points-based LicenseModel 38
Point System 39
OS Instance Advanced License 39
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License Point Usage ForMonitors 41
License Point Usage For Solution Templates 50
Point-based LicenseModel 54
Estimating the Number of License Points 58
Server Health Monitoring 59
Web Process and Content Monitoring 59
Application PerformanceMonitoring 59
Network Monitoring 60
Adding SiteScope Licenses 60
Migrate LicenseModel 61
Important Notes on LicenseMigration 61
LicenseMigration Scenarios 61
Steps toMigrate to Points-based License 63
Verify LicenseMigration 63
LicenseMigration Troubleshooting 63
Chapter 3: Getting Started Roadmap 65
Chapter 4: Deployment Methodology and Planning 66
An Enterprise SystemMonitoringMethodology 66
Business System Infrastructure Assessment 67
SiteScope Server Sizing 68
Network Location and Environment 69
Considerations forWindows Environments 69
Considerations for Linux Environments 70
Chapter 5: Sizing SiteScope 72
Sizing SiteScopeOverview 72
SiteScope Capacity Calculator 72
SupportedMonitors and Solution Templates 74
Sizing SiteScope onWindows Platforms 75
Sizing SiteScope 75
TuningMicrosoft Windows Operating System 76
General Maintenance Recommendations 76
Sizing SiteScope on Linux Platforms 77
Tuning the Operating System 77
Tuning the Java Virtual Machine 78
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General Maintenance Recommendations 79
Troubleshooting and Limitations 80
Chapter 6: Understanding Agentless Monitoring 82
SiteScopeMonitoring Capabilities Overview 82
Understanding the Agentless Monitoring Environment 83
SiteScopeMonitoringMethods 83
Firewalls and SiteScope Deployment 84
Monitor Permissions and Credentials 85
Part 2: Before Installing SiteScope 86Chapter 7: Installation Overview 87
Chapter 8: Installation Requirements 88
System Requirements 88
System Hardware Requirements 89
Certified Configurations 89
Server System Requirements forWindows 90
Server System Requirements for Linux 90
Client System Requirements 92
SiteScope Capacity Limitations 94
SiteScope Support Matrices 94
Application PerformanceManagement Integration Support Matrix 94
Operations Manager (HPOM) Integration Support Matrix 95
Operations Agent Support Matrix 96
SiteScope for Load Testing Support Matrix 96
Network NodeManager i (NNMi) Support Matrix 97
Chapter 9: Upgrading SiteScope 98
Before Performing the Upgrade 98
Migrating from 32-Bit to 64-Bit SiteScope 100
Upgrading an Existing SiteScope Installation 101
Backing Up SiteScope Configuration Data 102
Importing Configuration Data 103
Upgrading from SiteScope 10.x to SiteScope 11.13 or 11.24 103
Upgrading SiteScope 11.13 or 11.24 to SiteScope 11.3x 105
Troubleshooting and Limitations 107
Part 3: Installing SiteScope 111
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Chapter 10: InstallationWorkflow 112
Installation Version Types 112
Installation Flow 113
Installation Prerequisites - Linux 116
Installing Dependencies on anOracle Enterprise Linux 6.0, 6.1 Environment 117
Installation Prerequisites - CentOS 6.2 118
Installing SiteScope on an Cloud Services Instance Running on CentOS 6.2 118
Troubleshooting and Limitations 120
Chapter 11: Installing Using the InstallationWizard 122
Installing SiteScope Using the InstallationWizard on aMachineWithout X11 Server 136
Chapter 12: Installing on Linux Using ConsoleMode 138
Chapter 13: Installing SiteScope in Silent Mode 146
About Installing SiteScope in Silent Mode 146
Running a Silent Installation 147
Uninstalling SiteScope in Silent Mode 147
Chapter 14: Using the SiteScope Configuration Tool 149
Running the Configuration Tool onWindows Platforms 149
Running the Configuration Tool on Linux Platforms 155
Running the Configuration Tool Using ConsoleMode 159
Running the Configuration Tool in Silent Mode 165
Running Silent Configuration 166
Chapter 15: Uninstalling SiteScope 168
Uninstalling SiteScope on aWindows Platform 168
Uninstalling SiteScope on a Linux Platform 169
Part 4: Running SiteScope Securely 173Chapter 16: Hardening the SiteScope Platform 174
Overview 174
Setting SiteScope User Preferences 174
Password Encryption 175
Using Transport Layer Security (TLS) to Access SiteScope 175
Smart Card Authentication 175
CommonCriteria Certification 176
FIPS 140-2 Compliancy 177
Encrypt Data Using a Custom Key 177
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