#Hpm Tweet Chat 10:26:11

7/31/2019 #Hpm Tweet Chat 10:26:11

1/40

6/27/12 12:hpm - Healthcare Social Media Transcript

Page 1ttp://hashtags.symplur.com/healthcare-hashtag-transcript.php?ha&smin=0&tdate=10-26-2011&thour=19&tmin=15&ssec=00&tsec=00&img=1

#hpm transcript

Healthcare Social Media TranscriptFrom: Wed Oct 26 18:00:00 PDT 2011

To: Wed Oct 26 19:15:00 PDT 2011

change time period

New ! Explore analytics for this time period: #hpm analytics

Explore the world of healthcare social media: Healthcare Conferences - Healthcare Tweet Chats - Disease Hashtags

Learn more about #hpm at The Healthcare Hashtag Project

ShahinaLakhani The Love Dare: When You Love Someone # http://t.co/a1GjubsC#wellbeing#Hpm#palliativecare#caregivers#Rnchat#Nurse

Wed Oct 26 18:00:17 PDT 2011

KathyKastner ooking forward to some good #hpm energy -(wsp since I got an awful comment on my blopost about hpm. Perhaps topic for another nite :)

Wed Oct 26 18:00:24 PDT 2011

jessicajohanna Hi & welcome to #hpm chat about #hospice & #palliative medicine, please take a momentto introduce yourself & say hello #hpm

Wed Oct 26 18:01:04 PDT 2011

NatriceR I can't keep up - only on phone but enjoy your info #hpmWed Oct 26 18:01:49 PDT 2011

KathyKastner #hpm Patient educator, health blogger, pall med admirer. Greetings all.Wed Oct 26 18:02:00 PDT 2011

jordangrumet Hello..good to be here. #hpmWed Oct 26 18:02:05 PDT 2011
http://www.twitter.com/KathyKastnerhttp://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/http://www.symplur.com/healthcare-social-media/http://www.symplur.com/healthcare-hashtags/conferences/http://www.symplur.com/healthcare-hashtags/tweet-chats/http://www.symplur.com/healthcare-hashtags/tweet-chats/http://www.symplur.com/healthcare-hashtags/tweet-chats/http://www.symplur.com/healthcare-hashtags/diseases/http://www.symplur.com/healthcare-hashtags/hpm/analytics/?hashtag=hpm&fdate=10-26-2011&shour=18&smin=0&tdate=10-26-2011&thour=19&tmin=15&ssec=00&tsec=00&img=1http://twitter.com/366631406/status/129362195661332480http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jordangrumethttp://twitter.com/101386174/status/129362175960694784http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/KathyKastnerhttp://twitter.com/104265939/status/129362128292417537http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/NatriceRhttp://twitter.com/15732930/status/129361941209690113http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/palliative/http://www.symplur.com/healthcare-hashtags/hospice/http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jessicajohannahttp://twitter.com/101386174/status/129361773861154816http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/KathyKastnerhttp://twitter.com/293604242/status/129361743792185344http://www.symplur.com/healthcare-hashtags/Nurse/http://www.symplur.com/healthcare-hashtags/Rnchat/http://www.symplur.com/healthcare-hashtags/caregivers/http://www.symplur.com/healthcare-hashtags/palliativecare/http://www.symplur.com/healthcare-hashtags/Hpm/http://www.symplur.com/healthcare-hashtags/wellbeing/http://t.co/a1GjubsChttp://www.twitter.com/ShahinaLakhanihttp://www.symplur.com/healthcare-hashtags/http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/diseases/http://www.symplur.com/healthcare-hashtags/tweet-chats/http://www.symplur.com/healthcare-hashtags/conferences/http://www.symplur.com/healthcare-social-media/http://www.symplur.com/healthcare-hashtags/hpm/analytics/?hashtag=hpm&fdate=10-26-2011&shour=18&smin=0&tdate=10-26-2011&thour=19&tmin=15&ssec=00&tsec=00&img=1http://www.symplur.com/healthcare-hashtags/hpm/?hashtag=hpm&fdate=10-26-2011&shour=18&smin=0&tdate=10-26-2011&thour=19&tmin=15&ssec=00&tsec=00&img=1http://www.symplur.com/healthcare-social-media/

7/31/2019 #Hpm Tweet Chat 10:26:11

2/40



MarksPhone Hi all made in time. #hpmWed Oct 26 18:02:25 PDT 2011

aliciabloom MSW, LSW practicing in #hospice & #palliative care. clinical educator. happy to be herefor #hpm chat. hi everyone! #hpm

Wed Oct 26 18:02:38 PDT 2011

lfettig Good read but she was empathic, it appears RT @doclake: Taking care of the dyingJehovah's Witness http://t.co/HyGa4lhD#hpmWed Oct 26 18:02:41 PDT 2011

authordhallman Good evening hpm tweetchat friends. David here, author of palliative care memoir "AugusFarewell". #hpm

Wed Oct 26 18:02:54 PDT 2011

nursefriendly Hello Everyone, Andrew Lopez, RN from #newjersey Take care of many hospice patientsRegistered Nurse, Entrepreneur Webmaster #hpm

Wed Oct 26 18:03:00 PDT 2011

FX4550 RT @authordhallman: Good evening hpm tweetchat friends. David here, author ofpalliative care memoir "August Farewell". #hpm

Wed Oct 26 18:03:20 PDT 2011

jen_c_taylor hi! jen here.. msw, author & founder of Living Life Dying Death: Healthy Conversationsabout Death and Dying to inspire Life and Living #hpm

Wed Oct 26 18:03:36 PDT 2011

MeredithGould @KathyKastner I want to hear about it. #hpmWed Oct 26 18:03:37 PDT 2011

jessicajohanna Thx for joining everyone! I'm hosting tonight, director @gobemore & just got started withhospice advocacy early this year #hpm

Wed Oct 26 18:03:45 PDT 2011

JenMarsh2 Hi everyone! Educator and therapist working in a hospice in California. Happy to be heretonight! #hpm

Wed Oct 26 18:04:01 PDT 2011

swan5675 Hello. Deb here... RN from Indiana, checking in to #hpm for first time... #hpmWed Oct 26 18:04:02 PDT 2011

RossJeanette Hi all Jeanette Ross MD HPM doc @uthscsa passionate about teaching HPM. tweets aremy opinions. #hpm

Wed Oct 26 18:04:19 PDT 2011

JenMarsh2 As do I. RT @MeredithGould: @KathyKastner I want to hear about it. #hpmWed Oct 26 18:04:29 PDT 2011
http://twitter.com/358775447/status/129362797707538432http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/KathyKastnerhttp://www.twitter.com/MeredithGouldhttp://www.twitter.com/JenMarsh2http://twitter.com/117435341/status/129362756355895296http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/uthscsahttp://www.twitter.com/RossJeanettehttp://twitter.com/56235633/status/129362686369742850http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/swan5675http://twitter.com/358775447/status/129362680569012225http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/JenMarsh2http://twitter.com/1210152/status/129362615179816961http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/gobemorehttp://www.twitter.com/jessicajohannahttp://twitter.com/16733030/status/129362579721170944http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/KathyKastnerhttp://www.twitter.com/MeredithGouldhttp://twitter.com/27722659/status/129362576319586304http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jen_c_taylorhttp://twitter.com/296297264/status/129362509613383681http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/authordhallmanhttp://www.twitter.com/FX4550http://twitter.com/22638297/status/129362427459543040http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/newjersey/http://www.twitter.com/nursefriendlyhttp://twitter.com/284885422/status/129362402230808576http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/authordhallmanhttp://twitter.com/100935481/status/129362345674801152http://www.symplur.com/healthcare-hashtags/hpm/http://t.co/HyGa4lhDhttp://www.twitter.com/doclakehttp://www.twitter.com/lfettighttp://twitter.com/24399366/status/129362332513091584http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/palliative/http://www.symplur.com/healthcare-hashtags/hospice/http://www.twitter.com/aliciabloomhttp://twitter.com/22063766/status/129362279035703296http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/MarksPhone

7/31/2019 #Hpm Tweet Chat 10:26:11

3/40



jessicajohanna 1st experience w/hospice was my w/ my father appreciative of time I was able to spendwith him at home when he was @ the end of life #hpm

Wed Oct 26 18:04:41 PDT 2011

nursefriendly RT @jessicajohanna: Hi & welcome to #hpm chat about #hospice & #palliative medicine,please take a moment to introduce yourself & say he ...Wed Oct 26 18:04:51 PDT 2011

nursefriendly @jessicajohanna Lots of familiar faces here tonight, and some new ones :) #hpm#hospic#palliative#hpm

Wed Oct 26 18:05:13 PDT 2011

nursefriendly RT @jessicajohanna: Thx for joining everyone! I'm hosting tonight, director @gobemore &just got started with hospice advocacy early this year #hpm

Wed Oct 26 18:06:01 PDT 2011

aliciabloom MT "@jessicajohanna: 1st experience w/hospice was my w/ my father appreciative of time

to spend w/him at home @ EOL"

7/31/2019 #Hpm Tweet Chat 10:26:11

4/40



nursefriendly RT @jessicajohanna: @nursefriendly familiar and new faces for me. tonight is my first timhosting this chat! let's take a few more minutes for intros #hpm

Wed Oct 26 18:07:54 PDT 2011

swan5675 I saw you here, and knew it must be an excellent source of learning @nursefriendly#hpmWed Oct 26 18:08:07 PDT 2011

AfternoonNapper Good evening all. ePatient/advocate checking in. #hpmWed Oct 26 18:08:17 PDT 2011

JenMarsh2 Participating in the #hpm and #eolchat tonight. Come join us! #hpmWed Oct 26 18:08:45 PDT 2011

MeredithGould

7/31/2019 #Hpm Tweet Chat 10:26:11

5/40



jessicajohanna T1 What are ways hospice organizations can/do make sure family members of patientsunderstand the depth of social support provided #hpm#hpm

Wed Oct 26 18:11:11 PDT 2011

nursefriendly RT @jessicajohanna: T1 What are ways hospice organizations can/do make sure familymembers of patients understand the depth of social support provided #hpm#hpm

Wed Oct 26 18:11:19 PDT 2011

jfclearywisc jim cleary joining hospice and palliative medicine tweetchat #hpmWed Oct 26 18:11:20 PDT 2011

jessicajohanna opps on the double hashtag! #hpmWed Oct 26 18:11:42 PDT 2011

KathyKastner Take 3 :) @colleen_young: @KathyKastner Link still not working. #hpmhttp://t.co/b1RSuZBq

Wed Oct 26 18:11:58 PDT 2011

jessicajohanna @jfclearywisc Hi Jim, welcome! Just getting started with T1 #hpmWed Oct 26 18:12:03 PDT 2011

AfternoonNapper RT T1 What are ways hospice organizations can/do make sure family members of patientunderstand the depth of social support provided #hpm

Wed Oct 26 18:12:16 PDT 2011

nursefriendly @jessicajohanna Most #hospices give at the start, phone numbers for #nurses#chaplains#supervisors, several support options #hpm

Wed Oct 26 18:12:32 PDT 2011

jordangrumet T1 um....social media #hpmWed Oct 26 18:12:39 PDT 2011

DianeEMeier RT @PalliativeMedJ: Incentivised indicators in #palliative care. Issues with complexity.http://t.co/OBmXQhDF#hpm

Wed Oct 26 18:12:48 PDT 2011

nickdawson @jessicajohanna think it starts w/ sincere communication about options available. Oftengoes unsaid in favor of more invasive options #hpm

Wed Oct 26 18:12:56 PDT 2011

authordhallman T1 Bill & I treated as a couple/family by all the pallmed professionals during the 2 wks hewas dying. Very grateful. #hpm

Wed Oct 26 18:12:57 PDT 2011

MeredithGould Anyone else having trouble w/tweetchat for #hpmWed Oct 26 18:12:58 PDT 2011
http://twitter.com/16733030/status/129364932734103552http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/MeredithGouldhttp://twitter.com/284885422/status/129364929173127168http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/authordhallmanhttp://twitter.com/1644991/status/129364924471312384http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jessicajohannahttp://www.twitter.com/nickdawsonhttp://twitter.com/23801638/status/129364894343643138http://www.symplur.com/healthcare-hashtags/hpm/http://t.co/OBmXQhDFhttp://www.symplur.com/healthcare-hashtags/palliative/http://www.twitter.com/PalliativeMedJhttp://www.twitter.com/DianeEMeierhttp://twitter.com/366631406/status/129364853201715200http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jordangrumethttp://twitter.com/22638297/status/129364826815348736http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/supervisors/http://www.symplur.com/healthcare-hashtags/chaplains/http://www.symplur.com/healthcare-hashtags/nurses/http://www.symplur.com/healthcare-hashtags/hospices/http://www.twitter.com/jessicajohannahttp://www.twitter.com/nursefriendlyhttp://twitter.com/346151348/status/129364758108438529http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/AfternoonNapperhttp://twitter.com/15732930/status/129364702315806721http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jfclearywischttp://www.twitter.com/jessicajohannahttp://twitter.com/101386174/status/129364684066406402http://t.co/b1RSuZBqhttp://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/KathyKastnerhttp://www.twitter.com/colleen_younghttp://www.twitter.com/KathyKastnerhttp://twitter.com/15732930/status/129364615447584768http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jessicajohannahttp://twitter.com/27231379/status/129364523588141056http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jfclearywischttp://twitter.com/9169562/status/129364518915674112http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jessicajohannahttp://www.twitter.com/nursefriendlyhttp://twitter.com/15732930/status/129364485449322496http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jessicajohanna

7/31/2019 #Hpm Tweet Chat 10:26:11

6/40



MarksPhone T1 do a needs assessment, determine their need in relation to their own & patientdetermine where they are at dont toss info at people #hpm

Wed Oct 26 18:12:59 PDT 2011

PracticalWisdom @jessicajohanna Jessica Tweetchat makes it easier if you are already not using it.Anyway we are not picky re: 2x Hashtags #HPM

Wed Oct 26 18:13:01 PDT 2011

nursefriendly T1 Having said that, it is important that messages, questions, concerns from the #family#patient get addressed #hpm

Wed Oct 26 18:13:42 PDT 2011

JenMarsh2 T1 By providing the info at multiple times during #hospice svcs. #hpmWed Oct 26 18:13:55 PDT 2011

JenMarsh2 RT @nursefriendly: T1 Having said that, it is important that messages, questions,concerns from the #family#patient get addressed #hpmWed Oct 26 18:14:10 PDT 2011

nursefriendly T1 Dropping the ball, and having #questions#concerns go unanswered is a very badthing. #hpm

Wed Oct 26 18:14:23 PDT 2011

jessicajohanna I don't think a lot of many families realize that hospice offers bereavement services for ayear after a death. My family didn't #hpm

Wed Oct 26 18:14:32 PDT 2011

jfclearywisc RT @PalliativeMedJ: Incentivised indicators in #palliative care. Issues with complexity.

http://t.co/2brU2zPW#hpmWed Oct 26 18:14:37 PDT 2011

PracticalWisdom T1: Hospice does a great deal during United Way campaigns so public speaking/writteninformation can help understanding a great deal. #HPM

Wed Oct 26 18:14:44 PDT 2011

jordangrumet RT @JenMarsh2: T1 By providing the info at multiple times during #hospice svcs. #hpmWed Oct 26 18:14:49 PDT 2011

aliciabloom from the moment of admission, patients/families should understand that as a whole, theyare unit of care by an interdisciplinary team #hpmWed Oct 26 18:14:50 PDT 2011

JenMarsh2 T1 Sometimes we find the hospices provide the sheet of info only at the beginning, whenpeople are too overwhelmed. #hpm

Wed Oct 26 18:14:52 PDT 2011

T1 emphasizing that HPM care includes the units of the patient and their loved ones #hpm
http://www.symplur.com/healthcare-hashtags/hpm/http://twitter.com/358775447/status/129365413783015424http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/JenMarsh2http://twitter.com/24399366/status/129365402466795520http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/aliciabloomhttp://twitter.com/366631406/status/129365400847785984http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/hospice/http://www.twitter.com/JenMarsh2http://www.twitter.com/jordangrumethttp://twitter.com/25428892/status/129365380958404608http://www.symplur.com/healthcare-hashtags/HPM/http://www.twitter.com/PracticalWisdomhttp://twitter.com/27231379/status/129365348498669568http://www.symplur.com/healthcare-hashtags/hpm/http://t.co/2brU2zPWhttp://www.symplur.com/healthcare-hashtags/palliative/http://www.twitter.com/PalliativeMedJhttp://www.twitter.com/jfclearywischttp://twitter.com/1210152/status/129365329582366720http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jessicajohannahttp://twitter.com/22638297/status/129365291812659201http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/concerns/http://www.symplur.com/healthcare-hashtags/questions/http://www.twitter.com/nursefriendlyhttp://twitter.com/358775447/status/129365235864846336http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/patient/http://www.symplur.com/healthcare-hashtags/family/http://www.twitter.com/nursefriendlyhttp://www.twitter.com/JenMarsh2http://twitter.com/358775447/status/129365172505681920http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/hospice/http://www.twitter.com/JenMarsh2http://twitter.com/22638297/status/129365117241528322http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/patient/http://www.symplur.com/healthcare-hashtags/family/http://www.twitter.com/nursefriendlyhttp://twitter.com/25428892/status/129364946810187776http://www.symplur.com/healthcare-hashtags/HPM/http://www.twitter.com/jessicajohannahttp://www.twitter.com/PracticalWisdomhttp://twitter.com/22063766/status/129364940288049153http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/MarksPhone

7/31/2019 #Hpm Tweet Chat 10:26:11

7/40



RossJeanette Wed Oct 26 18:15:09 PDT 2011

MarksPhone It is not difficult to give the patient a note book and pen with key words so they can jotquestions down to ask both clinical & social #hpm

Wed Oct 26 18:15:10 PDT 2011

LVADone RT @nickdawson: @jessicajohanna think it starts w/ sincere communication about optionavailable. Often goes unsaid in favor of more invasive options #hpmWed Oct 26 18:15:10 PDT 2011

MeredithGould @KathyKastner That link didn't work but then maybe it's me and my connection? I'mhaving difficulty getting on here tonight #hpm

Wed Oct 26 18:15:11 PDT 2011

PracticalWisdom My Tweets are my own since it's just me. #HPMWed Oct 26 18:15:12 PDT 2011

pamressler I am participating in a tweetchat at #hpm for the next hour .Wed Oct 26 18:15:17 PDT 2011

JenMarsh2 T1 Sometimes we find the hospices provide the info only at the beginning, when peopleare too overwhelmed. #hpm

Wed Oct 26 18:15:17 PDT 2011

jessicajohanna RT @aliciabloom: from the moment of admission, patients/families should understand thaas a whole, they are unit of care by an interdisciplinary team #hpm

Wed Oct 26 18:15:30 PDT 2011

nursefriendly T1 Frequent follow-up phone calls, every week to month are just smart, even when thereare no issues #hpm

Wed Oct 26 18:15:35 PDT 2011

jfclearywisc Agree MT @JenMarsh2: T1 Sometimes we find hospices provide the sheet of info only atthe beginning, when people are too overwhelmed. #hpm

Wed Oct 26 18:15:43 PDT 2011

nickdawson @jessicajohanna I didn't know that either - is that universally true? #hpmWed Oct 26 18:15:45 PDT 2011

MeredithGould RT @JenMarsh2: T1 Sometimes we find the hospices provide the info only at thebeginning, when people are too overwhelmed. #hpm

Wed Oct 26 18:15:54 PDT 2011

lfettig RT @DianeEMeier: RT @PalliativeMedJ: Incentivised indicators in #palliative care. Issuewith complexity. http://t.co/fKVnWNdC#hpm

Wed Oct 26 18:15:54 PDT 2011
http://twitter.com/21165338/status/129365673246851073http://www.symplur.com/healthcare-hashtags/hpm/http://t.co/fKVnWNdChttp://www.symplur.com/healthcare-hashtags/palliative/http://www.twitter.com/PalliativeMedJhttp://www.twitter.com/DianeEMeierhttp://www.twitter.com/lfettighttp://twitter.com/16733030/status/129365672189886465http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/JenMarsh2http://www.twitter.com/MeredithGouldhttp://twitter.com/261601/status/129365633052839936http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jessicajohannahttp://www.twitter.com/nickdawsonhttp://twitter.com/27231379/status/129365627801567232http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/JenMarsh2http://www.twitter.com/jfclearywischttp://twitter.com/22638297/status/129365594586873856http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/nursefriendlyhttp://twitter.com/1210152/status/129365574005428227http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/aliciabloomhttp://www.twitter.com/jessicajohannahttp://twitter.com/358775447/status/129365518774837249http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/JenMarsh2http://twitter.com/17479266/status/129365517420081152http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/pamresslerhttp://twitter.com/15173133/status/129365494959587328http://www.symplur.com/healthcare-hashtags/HPM/http://www.twitter.com/PracticalWisdomhttp://twitter.com/1972230/status/129365491994206208http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/KathyKastnerhttp://www.twitter.com/MeredithGouldhttp://twitter.com/86393173/status/129365487854436353http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jessicajohannahttp://www.twitter.com/nickdawsonhttp://www.twitter.com/LVADonehttp://twitter.com/22063766/status/129365487149776896http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/MarksPhonehttp://twitter.com/117435341/status/129365483307794432http://www.twitter.com/RossJeanette

7/31/2019 #Hpm Tweet Chat 10:26:11

8/40



JenMarsh2 Oops, sorry for the multiples. #Tweetchat is not cooperating with me. #hpmWed Oct 26 18:16:10 PDT 2011

MarksPhone @JenMarsh2#hpm at the beginning is when it is most important to listen and learn frompatients and family easy to do if you want #hpm

Wed Oct 26 18:16:12 PDT 2011

PracticalWisdom @MarksPhone Paper and Pen great idea since when folks are in shock or are having suca stressful time it's easy to forget ?'s. #HPM

Wed Oct 26 18:16:13 PDT 2011

swan5675 T1 Yes... repetition/offering info worked well for me when involved with Dad's Hospice thisyear... brain was in a fog from grief #hpm

Wed Oct 26 18:16:15 PDT 2011

schwartzbrown RT @nursefriendly: T1 Frequent follow-up phone calls, every week to month are justsmart, even when there are no issues #hpm

Wed Oct 26 18:16:16 PDT 2011

JenMarsh2 Yes - required by Medicare. RT @nickdawson: @jessicajohanna I didnt know that either -is that universally true? #hpm

Wed Oct 26 18:16:28 PDT 2011

nursefriendly But would you trust #socialmedia as a support for grieving #patients#family members?Not me RT @jordangrumet: T1 um....social media #hpmWed Oct 26 18:16:38 PDT 2011

aliciabloom @nickdawson@jessicajohanna yes! bereavement care should be provided for 13 monthsto families of all people enrolled on hospice. #hpmWed Oct 26 18:16:42 PDT 2011

jordangrumet T1 nonclinical staff like social workers often are key#hpmWed Oct 26 18:16:50 PDT 2011

nursefriendly RT @nickdawson: @jessicajohanna think it starts w/ sincere communication about optionavailable. Often goes unsaid in favor of more invasive options #hpmWed Oct 26 18:16:54 PDT 2011

jessicajohanna @nickdawson I'm not sure if it's universally true but @renee_berry informed me of this#hpm

Wed Oct 26 18:17:08 PDT 2011

nursefriendly RT @authordhallman: T1 Bill & I treated as a couple/family by all the pallmedprofessionals during the 2 wks he was dying. Very grateful. #hpmWed Oct 26 18:17:18 PDT 2011
http://twitter.com/9169562/status/129366025123799040http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/authordhallmanhttp://www.twitter.com/nursefriendlyhttp://twitter.com/1210152/status/129365983453392896http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/renee_berryhttp://www.twitter.com/nickdawsonhttp://www.twitter.com/jessicajohannahttp://twitter.com/9169562/status/129365923814584320http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jessicajohannahttp://www.twitter.com/nickdawsonhttp://www.twitter.com/nursefriendlyhttp://twitter.com/366631406/status/129365905984589825http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jordangrumethttp://twitter.com/24399366/status/129365874590236672http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jessicajohannahttp://www.twitter.com/nickdawsonhttp://www.twitter.com/aliciabloomhttp://twitter.com/22638297/status/129365857569734658http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jordangrumethttp://www.symplur.com/healthcare-hashtags/family/http://www.symplur.com/healthcare-hashtags/patients/http://www.symplur.com/healthcare-hashtags/socialmedia/http://www.twitter.com/nursefriendlyhttp://twitter.com/358775447/status/129365813923819520http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jessicajohannahttp://www.twitter.com/nickdawsonhttp://www.twitter.com/JenMarsh2http://twitter.com/273605086/status/129365765186011138http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/nursefriendlyhttp://www.twitter.com/schwartzbrownhttp://twitter.com/28388404/status/129365758823247872http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/swan5675http://twitter.com/15173133/status/129365754100457474http://www.symplur.com/healthcare-hashtags/HPM/http://www.twitter.com/MarksPhonehttp://www.twitter.com/PracticalWisdomhttp://twitter.com/22063766/status/129365748186480641http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/JenMarsh2http://www.twitter.com/MarksPhonehttp://twitter.com/358775447/status/129365740078891008http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/Tweetchat/http://www.twitter.com/JenMarsh2

7/31/2019 #Hpm Tweet Chat 10:26:11

9/40



JenMarsh2 @MarksPhone Absolutely - stop talking, start listening! Pts and families will tell us whatthey need. #hpm

Wed Oct 26 18:17:20 PDT 2011

jessicajohanna RT @JenMarsh2: Yes - required by Medicare. RT @nickdawson: @jessicajohanna I didnknow that either - is that universally true? #hpm

Wed Oct 26 18:17:21 PDT 2011

annwax @MarksPhone It may not be difficult for you, but for some patients being in the hospitalsetting can be overwhelming #hpmWed Oct 26 18:17:27 PDT 2011

authordhallman T1 Coordination key. Daily in-home visit by nurse who took time to answer ?s & thenrelayed updates to other care team members. #hpm

Wed Oct 26 18:17:35 PDT 2011

PracticalWisdom T1: Don't think many people know that Hospice at least in my area also provides excellensupport for family/friends at PT Dies. #HPMWed Oct 26 18:17:46 PDT 2011

nursefriendly T1 That is a great point. Know many a partner that has been turned away at the #hospitalawful @authordhallman#hpm

Wed Oct 26 18:18:05 PDT 2011

jordangrumet @nursefriendly remember social media could mean a blog put out by the hospice #hpmWed Oct 26 18:18:08 PDT 2011

JenMarsh2 @jessicajohanna@nickdawson: Although there is no universal for how that follow-up isdone. #hpm

Wed Oct 26 18:18:24 PDT 2011

BerylSchewe extra ears always helpful. amazed at what my dad doesn't hear #hpmWed Oct 26 18:18:31 PDT 2011

nursefriendly Then say blog please, or website. RT @jordangrumet: @nursefriendly remember socialmedia could mean a blog put out by the hospice #hpm

Wed Oct 26 18:18:36 PDT 2011

EOLnavigator Hello there...sorry I'm late. #hpmWed Oct 26 18:18:44 PDT 2011

pamressler RT @jordangrumet: @nursefriendly remember social media could mean a blog put out bythe hospice #hpm

Wed Oct 26 18:18:46 PDT 2011

swan5675 I learned much more about what Hospice involves as a client... more than I ever knew as nurse #hpm
http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/swan5675http://twitter.com/17479266/status/129366393241075713http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/nursefriendlyhttp://www.twitter.com/jordangrumethttp://www.twitter.com/pamresslerhttp://twitter.com/138204091/status/129366384466595840http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/EOLnavigatorhttp://twitter.com/22638297/status/129366352518590464http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/nursefriendlyhttp://www.twitter.com/jordangrumethttp://www.twitter.com/nursefriendlyhttp://twitter.com/389284180/status/129366332415283200http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/BerylSchewehttp://twitter.com/358775447/status/129366301054476289http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/nickdawsonhttp://www.twitter.com/jessicajohannahttp://www.twitter.com/JenMarsh2http://twitter.com/366631406/status/129366236411858944http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/nursefriendlyhttp://www.twitter.com/jordangrumethttp://twitter.com/22638297/status/129366222163816448http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/authordhallmanhttp://www.symplur.com/healthcare-hashtags/hospital/http://www.twitter.com/nursefriendlyhttp://twitter.com/15173133/status/129366143294128128http://www.symplur.com/healthcare-hashtags/HPM/http://www.twitter.com/PracticalWisdomhttp://twitter.com/284885422/status/129366095948824577http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/authordhallmanhttp://twitter.com/37936484/status/129366064193736704http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/MarksPhonehttp://www.twitter.com/annwaxhttp://twitter.com/15732930/status/129366038428139520http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jessicajohannahttp://www.twitter.com/nickdawsonhttp://www.twitter.com/JenMarsh2http://www.twitter.com/jessicajohannahttp://twitter.com/358775447/status/129366031792734210http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/MarksPhonehttp://www.twitter.com/JenMarsh2

7/31/2019 #Hpm Tweet Chat 10:26:11

10/40


Page 10ttp://hashtags.symplur.com/healthcare-hashtag-transcript.php?h&smin=0&tdate=10-26-2011&thour=19&tmin=15&ssec=00&tsec=00&img=1

Wed Oct 26 18:18:56 PDT 2011

nursefriendly #socialmedia basically means putting it out there @jordangrumet: remember social mediacould mean a blog put out by the hospice #hpm

Wed Oct 26 18:19:16 PDT 2011

MarksPhone @annwax#hpm it is overwheleming & what we do to under whelm it is critical at intake

hospice is one domain in 5 offer opportunity #hpmWed Oct 26 18:19:22 PDT 2011

jessicajohanna Chats like this can help too RT @jordangrumet: @nursefriendly remember social mediacould mean a blog put out by the hospice #hpm

Wed Oct 26 18:19:29 PDT 2011

aliciabloom putting the patient & family at the center of the #hospice team ensures needs (physical,emotional, spiritual) are being met. #hpmWed Oct 26 18:19:37 PDT 2011

PracticalWisdom Why do you think?RT @swan5675: I learned much more about what Hospice involves asa client... more than I ever knew as a nurse #HPM

Wed Oct 26 18:19:46 PDT 2011

annwax @JenMarsh2@MarksPhone Sometimes if U just stay near the pt. or their family withouttalking they will be comfortable to speak #hpm

Wed Oct 26 18:19:46 PDT 2011

pamressler RT @swan5675: I learned much more about what Hospice involves as a client... morethan I ever knew as a nurse #hpm

Wed Oct 26 18:20:05 PDT 2011

MarksPhone @swan5675#hpm i agree watching my wife in hospice for four weeks was powerful andlearning

Wed Oct 26 18:20:14 PDT 2011

JenMarsh2 RT @aliciabloom: putting the patient & family at the center of the team ensures needs(physical, emotional, spiritual) are being met. #hpmWed Oct 26 18:20:21 PDT 2011

nursefriendly Constant, consistent support till the end. RT @JenMarsh2: T1 By providing the info atmultiple times during #hospice svcs. #hpm

Wed Oct 26 18:20:29 PDT 2011

aliciabloom #socialmedia provides a great forum for connection & education #hpmWed Oct 26 18:20:33 PDT 2011

PracticalWisdom Close Friends 2 MT @aliciabloom:putting PT & family=center #hospice team ensuresneeds (physical, emotional, spiritual) are being met. #HPMWed Oct 26 18:20:54 PDT 2011
http://twitter.com/25428892/status/129366929772249089http://www.symplur.com/healthcare-hashtags/HPM/http://www.symplur.com/healthcare-hashtags/hospice/http://www.twitter.com/aliciabloomhttp://www.twitter.com/PracticalWisdomhttp://twitter.com/24399366/status/129366843310874624http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/socialmedia/http://www.twitter.com/aliciabloomhttp://twitter.com/22638297/status/129366827527700480http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/hospice/http://www.twitter.com/JenMarsh2http://www.twitter.com/nursefriendlyhttp://twitter.com/358775447/status/129366791481860096http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/aliciabloomhttp://www.twitter.com/JenMarsh2http://twitter.com/22063766/status/129366761064775681http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/swan5675http://www.twitter.com/MarksPhonehttp://twitter.com/17479266/status/129366723974529025http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/swan5675http://www.twitter.com/pamresslerhttp://twitter.com/37936484/status/129366646308614145http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/MarksPhonehttp://www.twitter.com/JenMarsh2http://www.twitter.com/annwaxhttp://twitter.com/25428892/status/129366643720724481http://www.symplur.com/healthcare-hashtags/HPM/http://www.twitter.com/swan5675http://www.twitter.com/PracticalWisdomhttp://twitter.com/24399366/status/129366606810853376http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/hospice/http://www.twitter.com/aliciabloomhttp://twitter.com/15732930/status/129366572853764096http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/nursefriendlyhttp://www.twitter.com/jordangrumethttp://www.twitter.com/jessicajohannahttp://twitter.com/22063766/status/129366545020354560http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/annwaxhttp://www.twitter.com/MarksPhonehttp://twitter.com/22638297/status/129366518294257664http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jordangrumethttp://www.symplur.com/healthcare-hashtags/socialmedia/http://www.twitter.com/nursefriendlyhttp://twitter.com/56235633/status/129366436169777152

7/31/2019 #Hpm Tweet Chat 10:26:11

11/40



nursefriendly RT @jessicajohanna: I don't think a lot of many families realize that hospice offersbereavement services for a year after a death. My family didn't #hpm

Wed Oct 26 18:21:02 PDT 2011

jessicajohanna @EOLnavigator Welcome! No worries, we are on T1 now but will start T2 shortly #hpmWed Oct 26 18:21:03 PDT 2011

schwartzbrown Can't assume pts family know what's available. Must reiterate at every contact #hpmWed Oct 26 18:21:10 PDT 2011

JenMarsh2 RT @annwax: @JenMarsh2@MarksPhone Sometimes if U just stay near the pt. or familwithout talking they will be comfortable to speak #hpm

Wed Oct 26 18:21:23 PDT 2011

BerylSchewe ppl say they chose hospice too late--wish they'd entered sooner. hard to convince ppl it isa good choice. feels like giving up to some #hpm

Wed Oct 26 18:21:26 PDT 2011

nursefriendly @jessicajohanna T1 Yes, it is important for #families#caregivers to know all the servicesavailable, resources to look into #hpmWed Oct 26 18:21:43 PDT 2011

PracticalWisdom Also a Sensitivity to those who are entering due 2 EOL RT @aliciabloom: #socialmediaprovides a great forum for connection & education #HPM

Wed Oct 26 18:21:43 PDT 2011

jfclearywisc RT @schwartzbrown: Cant assume pts family know whats available. Must reiterate atevery contact #hpmWed Oct 26 18:21:47 PDT 2011

pamressler @swan5675 We don't train our nursing students in hospice care #hpmWed Oct 26 18:21:49 PDT 2011

JenMarsh2 Yes, yes!! RT @schwartzbrown: Cant assume pts family know whats available. Mustreiterate at every contact #hpm

Wed Oct 26 18:21:50 PDT 2011

aliciabloom the predominance of a curative model of medical care does not naturally lend itself toclinician education about end of life care #hpmWed Oct 26 18:21:55 PDT 2011

jordangrumet RT @schwartzbrown: Can't assume pts family know what's available. Must reiterate atevery contact #hpm

Wed Oct 26 18:22:06 PDT 2011
http://twitter.com/400408766/status/129367231523074048http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/schwartzbrownhttp://www.twitter.com/jordangrumethttp://twitter.com/24399366/status/129367186102947840http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/aliciabloomhttp://twitter.com/358775447/status/129367165206925312http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/schwartzbrownhttp://www.twitter.com/JenMarsh2http://twitter.com/6662607/status/129367162438696960http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/swan5675http://www.twitter.com/pamresslerhttp://twitter.com/27231379/status/129367151575433217http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/schwartzbrownhttp://www.twitter.com/jfclearywischttp://twitter.com/25428892/status/129367136253644800http://www.symplur.com/healthcare-hashtags/HPM/http://www.symplur.com/healthcare-hashtags/socialmedia/http://www.twitter.com/aliciabloomhttp://www.twitter.com/PracticalWisdomhttp://twitter.com/22638297/status/129367135972622338http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/caregivers/http://www.symplur.com/healthcare-hashtags/families/http://www.twitter.com/jessicajohannahttp://www.twitter.com/nursefriendlyhttp://twitter.com/389284180/status/129367065705455617http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/BerylSchewehttp://twitter.com/358775447/status/129367052589871105http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/MarksPhonehttp://www.twitter.com/JenMarsh2http://www.twitter.com/annwaxhttp://www.twitter.com/JenMarsh2http://twitter.com/259483375/status/129366999359954945http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/schwartzbrownhttp://twitter.com/15732930/status/129366968846401536http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/EOLnavigatorhttp://www.twitter.com/jessicajohannahttp://twitter.com/9169562/status/129366964433977344http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jessicajohannahttp://www.twitter.com/nursefriendly

7/31/2019 #Hpm Tweet Chat 10:26:11

12/40



annwax @swan5675 I always say, if every healthcare professional experienced what their pt.'s rgoing through what knowledge we would have #hpm

Wed Oct 26 18:22:22 PDT 2011

nursefriendly RT @aliciabloom: from the moment of admission, patients/families should understand thaas a whole, they are unit of care by an interdisciplinary team #hpm

Wed Oct 26 18:22:35 PDT 2011

JenMarsh2 We didn't get the training as therapists either. RT @pamressler: @swan5675 We donttrain our nursing students in hospice care #hpmWed Oct 26 18:22:36 PDT 2011

jordangrumet Nor our doctors@pamressler: @swan5675 We don't train our nursing students in hospicecare #hpm"

Wed Oct 26 18:22:50 PDT 2011

EOLnavigator @pamressler That's about 2 change where I work! #hpmWed Oct 26 18:22:51 PDT 2011

PracticalWisdom Corp. H.R. can helpRT @jordangrumet: RT @schwartzbrown: Cant assume pts familyknow whats available. Must reiterate at every contact #HPMWed Oct 26 18:22:59 PDT 2011

LVADone T1 @nursefriendly#SOCMED serves as an outlet 2vent/ask questions/online#CommunityHug/BUTnothing like sincerity /real Hugs so to speak #HPM

Wed Oct 26 18:23:01 PDT 2011

BerylSchewe many pts dont know whats avialable, and some have a gross misunderstanding of what

hospice it. educate, educate, educate #hpmWed Oct 26 18:23:03 PDT 2011

pamressler Precisely MT @aliciabloom: curative model of medical care does not naturally lend itself tclinician education about end of life care #hpm

Wed Oct 26 18:23:03 PDT 2011

EOLnavigator RT @pamressler: @swan5675 We dont train our nursing students in hospice care #hpmWed Oct 26 18:23:10 PDT 2011

MarksPhoneTwo paths here, one is active learning the other is passive learning about patient andfamily #hpmWed Oct 26 18:23:11 PDT 2011

nursefriendly @aliciabloom T1 Yes, there are many people involved in the care of their loved one, seenand unseen #hpm

Wed Oct 26 18:23:12 PDT 2011

aliciabloom important to help patients/families & clinicians see #hospice & #palliative care as part of
http://www.symplur.com/healthcare-hashtags/palliative/http://www.symplur.com/healthcare-hashtags/hospice/http://www.twitter.com/aliciabloomhttp://twitter.com/22638297/status/129367507839623169http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/aliciabloomhttp://www.twitter.com/nursefriendlyhttp://twitter.com/22063766/status/129367504769396736http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/MarksPhonehttp://twitter.com/43230251/status/129367502856798210http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/swan5675http://www.twitter.com/pamresslerhttp://www.twitter.com/EOLnavigatorhttp://twitter.com/17479266/status/129367472670388224http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/aliciabloomhttp://www.twitter.com/pamresslerhttp://twitter.com/357255828/status/129367472678780928http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/BerylSchewehttp://twitter.com/97999322/status/129367463983976448http://www.symplur.com/healthcare-hashtags/HPM/http://www.symplur.com/healthcare-hashtags/CommunityHug/http://www.symplur.com/healthcare-hashtags/SOCMED/http://www.twitter.com/nursefriendlyhttp://www.twitter.com/LVADonehttp://twitter.com/25428892/status/129367453263347714http://www.symplur.com/healthcare-hashtags/HPM/http://www.twitter.com/schwartzbrownhttp://www.twitter.com/jordangrumethttp://www.twitter.com/PracticalWisdomhttp://twitter.com/138204091/status/129367420942041089http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/pamresslerhttp://www.twitter.com/EOLnavigatorhttp://twitter.com/400408766/status/129367418182176768http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/swan5675http://www.twitter.com/pamresslerhttp://www.twitter.com/jordangrumethttp://twitter.com/391865085/status/129367359713583105http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/swan5675http://www.twitter.com/pamresslerhttp://www.twitter.com/JenMarsh2http://twitter.com/9169562/status/129367354516844544http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/aliciabloomhttp://www.twitter.com/nursefriendlyhttp://twitter.com/23381380/status/129367299886026752http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/swan5675http://www.twitter.com/annwax

7/31/2019 #Hpm Tweet Chat 10:26:11

13/40



the continuum of care, not an either/or #hpm

Wed Oct 26 18:23:24 PDT 2011

annwax @aliciabloom All to often healthcare professionals themselves find the subject difficult forthem. #hpm#eolWed Oct 26 18:23:25 PDT 2011

nursefriendly RT @JenMarsh2: T1 Sometimes we find the hospices provide the sheet of info only at thebeginning, when people are too overwhelmed. #hpm

Wed Oct 26 18:23:31 PDT 2011

PracticalWisdom RT @MarksPhone: Two paths here, one is active learning the other is passive learningabout patient and family #HPM

Wed Oct 26 18:23:33 PDT 2011

LVADone RT @jfclearywisc: RT @schwartzbrown: Cant assume pts family know whats available.Must reiterate at every contact #hpm

Wed Oct 26 18:23:35 PDT 2011

LVADone RT @PracticalWisdom: Also a Sensitivity to those who are entering due 2 EOL RT@aliciabloom: #socialmedia provides a great forum for connection & education #HPM

Wed Oct 26 18:23:50 PDT 2011

authordhallman Friend w 2 MD siblings told me last night they refused to let their mother access palcare.Too entrenched in curative model. #hpm

Wed Oct 26 18:23:53 PDT 2011

jessicajohanna Last thoughts on T1 everyone. T2 in a few minutes. #hpmWed Oct 26 18:23:53 PDT 2011

LVADone RT @BerylSchewe: ppl say they chose hospice too late--wish they'd entered sooner. hardto convince ppl it is a good choice. feels like giving up to some #hpm

Wed Oct 26 18:24:15 PDT 2011

JenMarsh2 RT @annwax: @aliciabloom All to often healthcare professionals themselves find thesubject difficult for them. #hpm#eol#hpm

Wed Oct 26 18:24:16 PDT 2011

swan5675 T1 Would make huge difference if Hospice was taught in school,& annual inservices inhospitals and ECFs for veteran nurses @pamressler#hpmWed Oct 26 18:24:19 PDT 2011

jessicajohanna RT @BerylSchewe: many pts dont know whats avialable, and some have a grossmisunderstanding of what hospice it. educate, educate, educate #hpmWed Oct 26 18:24:22 PDT 2011

MarksPhone active learning engages greater reflection and action on the family part. it can be done
http://www.twitter.com/MarksPhonehttp://twitter.com/1210152/status/129367803877785601http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/BerylSchewehttp://www.twitter.com/jessicajohannahttp://twitter.com/56235633/status/129367790518927360http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/pamresslerhttp://www.twitter.com/swan5675http://twitter.com/358775447/status/129367779408228353http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/eol/http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/aliciabloomhttp://www.twitter.com/annwaxhttp://www.twitter.com/JenMarsh2http://twitter.com/86393173/status/129367774962253824http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/BerylSchewehttp://www.twitter.com/LVADonehttp://twitter.com/15732930/status/129367682704347136http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jessicajohannahttp://twitter.com/284885422/status/129367680246480896http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/authordhallmanhttp://twitter.com/86393173/status/129367668817014784http://www.symplur.com/healthcare-hashtags/HPM/http://www.symplur.com/healthcare-hashtags/socialmedia/http://www.twitter.com/aliciabloomhttp://www.twitter.com/PracticalWisdomhttp://www.twitter.com/LVADonehttp://twitter.com/97999322/status/129367607454347264http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/schwartzbrownhttp://www.twitter.com/jfclearywischttp://www.twitter.com/LVADonehttp://twitter.com/25428892/status/129367597220245505http://www.symplur.com/healthcare-hashtags/HPM/http://www.twitter.com/MarksPhonehttp://www.twitter.com/PracticalWisdomhttp://twitter.com/22638297/status/129367588219269121http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/JenMarsh2http://www.twitter.com/nursefriendlyhttp://twitter.com/37936484/status/129367565251248128http://www.symplur.com/healthcare-hashtags/eol/http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/aliciabloomhttp://www.twitter.com/annwaxhttp://twitter.com/24399366/status/129367561715449856http://www.symplur.com/healthcare-hashtags/hpm/

7/31/2019 #Hpm Tweet Chat 10:26:11

14/40



make them part of the process if they can be #hpm

Wed Oct 26 18:24:25 PDT 2011

nursefriendly @JenMarsh2 T1 Yes. We as #providers of care need to give gentle reminders assituations come up, that they can call support lines #hpm

Wed Oct 26 18:24:29 PDT 2011

aliciabloom try to find the teachable moments in everyday practice with patients & healthcare providerto discuss #hospice and #palliative care #hpmWed Oct 26 18:24:30 PDT 2011

LVADone RT @aliciabloom: #socialmedia provides a great forum for connection & education #hpmWed Oct 26 18:24:34 PDT 2011

jordangrumet Yep@aliciabloom: important to help patients/families & clinicians see #hospice palliative care continuum of care, not an either/or #hpm"

Wed Oct 26 18:24:42 PDT 2011

PracticalWisdom T1: Would we include Caring Bridge as another Educational/Support System? #HPMWed Oct 26 18:24:49 PDT 2011

jen_c_taylor Offering generously throughout service, person to person, hc professional 2 patients &families: listening intently as many have said #hpm

Wed Oct 26 18:24:57 PDT 2011

pamressler Great to hear! RT @EOLnavigator: @pamressler Thats about 2 change where I work!#hpm

Wed Oct 26 18:24:57 PDT 2011

annwax @PracticalWisdom@MarksPhone The key here is the word learning, through learning wegain knowledge on this subject and understanding #hpmWed Oct 26 18:25:22 PDT 2011

LVADone RT @PracticalWisdom: T1: Would we include Caring Bridge as anotherEducational/Support System? #HPM

Wed Oct 26 18:25:29 PDT 2011

nursefriendly RT @PracticalWisdom: @MarksPhone Paper and Pen great idea since when folks are inshock or are having such a stressful time it's easy to forget ?'s. #HPM

Wed Oct 26 18:25:30 PDT 2011

JenMarsh2 :-( RT @authordhallman: Friend w 2 MD siblings told me they refused to let mother accespalcare. Too entrenched in curative model. #hpm

Wed Oct 26 18:25:34 PDT 2011

aliciabloom RT @PracticalWisdom: T1: Would we include Caring Bridge as anotherEducational/Support System?

7/31/2019 #Hpm Tweet Chat 10:26:11

15/40



nursefriendly RT @swan5675: T1 Yes... repetition/offering info worked well for me when involved withDad's Hospice this year... brain was in a fog from grief #hpm

Wed Oct 26 18:25:41 PDT 2011

PracticalWisdom Natural MT @aliciabloom: try 2 find teachable moments everyday w/PT & healthcareproviders 2 discuss #hospice & #palliative care #HPMWed Oct 26 18:25:53 PDT 2011

BerylSchewe come into the community forums to offer education. our seniors love this stuff, so mucheasier to consider when its all ahead of you #hpm

Wed Oct 26 18:26:06 PDT 2011

DianeEMeier RT @aliciabloom: try to find the teachable moments in everyday practice with patients &healthcare providers to discuss #hospice and #palliative care #hpm

Wed Oct 26 18:26:17 PDT 2011

nursefriendly @swan5675 T1 We have all had the experience of #patients#families#caregivers asking

same questions over, over, they do forget #hpmWed Oct 26 18:26:45 PDT 2011

jessicajohanna Keep these insightful discussions coming for T2! Take a moment to wrap up T1 #hpmWed Oct 26 18:26:45 PDT 2011

jfclearywisc IIs there difference with non profits? RT @jessicajohanna: T1 What are ways hospiceorganizations can/do make sure family members.. #hpmWed Oct 26 18:27:03 PDT 2011

MD4U RT @drseisenberg: Hey guys. Plz support my idea 4 GE's Healthymagination BreastCancer Challenge http://t.co/8ngdxxf9 #bcsm#hcsm#hpm#leadfromwithin#mdchatWed Oct 26 18:27:04 PDT 2011

LVADone BTW #HPM I am Josh Morris... #LVAD Patient/Recipient Part-Time Lurker :-)Wed Oct 26 18:27:09 PDT 2011

schwartzbrown We all know about the "moment" we hear something that's been said 1000 x. #hpmWed Oct 26 18:27:11 PDT 2011

annwax @BerylSchewe I speak to the communities regarding this subject #eol#hpmWed Oct 26 18:27:12 PDT 2011

PalliativeActiv RT @annwax: @swan5675 ...if every healthcare pro experienced what their pts r goingthrough what healthcare we would have #hpm#palliative

Wed Oct 26 18:27:14 PDT 2011

nursefriendly @swan5675 T1 Or they never get the information in the first place because they're too
http://www.twitter.com/swan5675http://www.twitter.com/nursefriendlyhttp://twitter.com/221795269/status/129368526191460352http://www.symplur.com/healthcare-hashtags/palliative/http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/swan5675http://www.twitter.com/annwaxhttp://www.twitter.com/PalliativeActivhttp://twitter.com/37936484/status/129368514317385728http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/eol/http://www.twitter.com/BerylSchewehttp://www.twitter.com/annwaxhttp://twitter.com/259483375/status/129368512522240000http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/schwartzbrownhttp://twitter.com/97999322/status/129368505131868160http://www.symplur.com/healthcare-hashtags/LVAD/http://www.symplur.com/healthcare-hashtags/HPM/http://www.twitter.com/LVADonehttp://twitter.com/26796636/status/129368484487507969http://www.symplur.com/healthcare-hashtags/mdchat/http://www.symplur.com/healthcare-hashtags/leadfromwithin/http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/hcsm/http://www.symplur.com/healthcare-hashtags/bcsm/http://t.co/8ngdxxf9http://www.twitter.com/drseisenberghttp://www.twitter.com/MD4Uhttp://twitter.com/27231379/status/129368478103769089http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jessicajohannahttp://www.twitter.com/jfclearywischttp://twitter.com/15732930/status/129368401557729280http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jessicajohannahttp://twitter.com/22638297/status/129368401796804609http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/caregivers/http://www.symplur.com/healthcare-hashtags/families/http://www.symplur.com/healthcare-hashtags/patients/http://www.twitter.com/swan5675http://www.twitter.com/nursefriendlyhttp://twitter.com/6784406/status/129368286684127233http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/palliative/http://www.symplur.com/healthcare-hashtags/hospice/http://www.twitter.com/aliciabloomhttp://www.twitter.com/DianeEMeierhttp://twitter.com/357255828/status/129368240618078208http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/BerylSchewehttp://twitter.com/25428892/status/129368185119064064http://www.symplur.com/healthcare-hashtags/HPM/http://www.symplur.com/healthcare-hashtags/palliative/http://www.symplur.com/healthcare-hashtags/hospice/http://www.twitter.com/aliciabloomhttp://www.twitter.com/PracticalWisdomhttp://twitter.com/9169562/status/129368136133771264http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/swan5675http://www.twitter.com/nursefriendly

7/31/2019 #Hpm Tweet Chat 10:26:11

16/40



overwhelmed by the situation. It's ok #hpm

Wed Oct 26 18:27:28 PDT 2011

EOLnavigator Can only hear certain pieces of info MT @nursefriendly: @swan5675 T1 We have#patients#families#caregivers asking same q's over #hpmWed Oct 26 18:27:52 PDT 2011

nursefriendly RT @aliciabloom: @nickdawson@jessicajohanna yes! bereavement care should beprovided for 13 months to families of all people enrolled on hospice. #hpmWed Oct 26 18:28:03 PDT 2011

annwax @LVADone Welcome to the chat #eolchat#hpmWed Oct 26 18:28:10 PDT 2011

BerylSchewe in community, i use family members who had a sucessful hospice experience to talk tonew family. possible in church setting #hpmWed Oct 26 18:28:14 PDT 2011

PracticalWisdom @aliciabloom A+Teachable Moments=Natural & Comforting. Adult Edu.=No Lectures. Sewhere people R at. Listen=Then we know where 2 go. #HPM

Wed Oct 26 18:28:22 PDT 2011

EOLnavigator @LVADone Hi Josh....glad to have you here #hpmWed Oct 26 18:28:29 PDT 2011

jessicajohanna T2 What are ways healthcare professionals can be sensitive to language in preparingpatients & families? #hpm

Wed Oct 26 18:28:53 PDT 2011

nursefriendly Yes, a large number of indivduals working behind the scenes too.RT @jordangrumet: T1nonclinical staff like social workers often are key#hpm

Wed Oct 26 18:29:02 PDT 2011

MarksPhone if we take the time early on to learn about patient and family needs we can gear messagesto needs and not random hopes they hear #hpmWed Oct 26 18:29:05 PDT 2011

nursefriendly RT @jessicajohanna: T2 What are ways healthcare professionals can be sensitive tolanguage in preparing patients & families? #hpm

Wed Oct 26 18:29:14 PDT 2011

aliciabloom @PracticalWisdom excellent point & so true! #hpmWed Oct 26 18:29:23 PDT 2011

jordangrumet I like this@BerylSchewe: in community, i use family members who had a sucessfulhospice experience#hpm"

Wed Oct 26 18:29:23 PDT 2011
http://twitter.com/366631406/status/129369066673676289http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/BerylSchewehttp://www.twitter.com/jordangrumethttp://twitter.com/24399366/status/129369067336372224http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/PracticalWisdomhttp://www.twitter.com/aliciabloomhttp://twitter.com/22638297/status/129369029524725760http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jessicajohannahttp://www.twitter.com/nursefriendlyhttp://twitter.com/22063766/status/129368991947948033http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/MarksPhonehttp://twitter.com/22638297/status/129368979079827456http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jordangrumethttp://www.twitter.com/nursefriendlyhttp://twitter.com/15732930/status/129368939758239744http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jessicajohannahttp://twitter.com/43230251/status/129368840399364097http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/LVADonehttp://www.twitter.com/EOLnavigatorhttp://twitter.com/25428892/status/129368809374097408http://www.symplur.com/healthcare-hashtags/HPM/http://www.twitter.com/aliciabloomhttp://www.twitter.com/PracticalWisdomhttp://twitter.com/357255828/status/129368777828732929http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/BerylSchewehttp://twitter.com/37936484/status/129368761013780480http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/eolchat/http://www.twitter.com/LVADonehttp://www.twitter.com/annwaxhttp://twitter.com/9169562/status/129368729959153664http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jessicajohannahttp://www.twitter.com/nickdawsonhttp://www.twitter.com/aliciabloomhttp://www.twitter.com/nursefriendlyhttp://twitter.com/138204091/status/129368682710302722http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/caregivers/http://www.symplur.com/healthcare-hashtags/families/http://www.symplur.com/healthcare-hashtags/patients/http://www.twitter.com/swan5675http://www.twitter.com/nursefriendlyhttp://www.twitter.com/EOLnavigatorhttp://twitter.com/9169562/status/129368585255657473http://www.symplur.com/healthcare-hashtags/hpm/

7/31/2019 #Hpm Tweet Chat 10:26:11

17/40



LVADone RT @PalliativeActiv: RT @annwax: @swan5675 ...if every healthcare pro experiencedwhat their pts r going through what healthcare we would have #hpm#palliativeWed Oct 26 18:29:24 PDT 2011

nickdawson @LVADone impressed - the LVAD is an amazing device, and takes an equally amazingperson to go through the process #HPMWed Oct 26 18:29:35 PDT 2011

jessicajohanna Welcome @LVADone...Just moving on to T2 #hpmWed Oct 26 18:29:40 PDT 2011

EOLnavigator T2...use the same words the pt/ family uses & clarify their meaning #hpmWed Oct 26 18:29:45 PDT 2011

PracticalWisdom MT @MarksPhone: if we take time early on 2learn re:PT & family needs we can gearmessages to needs and not random hopes they hear #HPMWed Oct 26 18:29:52 PDT 2011

LVADone RT @MarksPhone: if we take the time early on to learn about patient and family needs wecan gear messages to needs and not random hopes they hear #hpm

Wed Oct 26 18:29:53 PDT 2011

annwax @EOLnavigator@swan5675 Most of the time as healthcare professionals we alreadyknow most of the questions the pt. may ask #hpm

Wed Oct 26 18:29:54 PDT 2011

JenMarsh2 Listen. RT @jessicajohanna: T2 What are ways healthcare professionals can be sensitive

to language in preparing patients & families? #hpmWed Oct 26 18:29:56 PDT 2011

CompAndChoices RT @leighanne41: Journal of #Palliative Care discusses pain med myths: addiction &hastening death. http://t.co/7D3jOEMT#pain#hpm

Wed Oct 26 18:30:03 PDT 2011

BerylSchewe wow.language is a huge issue. for some hospice=pallative care, others see it differently.clarify terms for families. #hpm

Wed Oct 26 18:30:06 PDT 2011

MarksPhone Problem-centric messaging is important because that is what people want at this solutionsto problems #hpm

Wed Oct 26 18:30:07 PDT 2011

LVADone RT @jessicajohanna: T2 What are ways healthcare professionals can be sensitive tolanguage in preparing patients & families? #hpmWed Oct 26 18:30:15 PDT 2011
http://twitter.com/97999322/status/129369285943508992http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jessicajohannahttp://www.twitter.com/LVADonehttp://twitter.com/22063766/status/129369248760991744http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/MarksPhonehttp://twitter.com/357255828/status/129369247234260992http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/BerylSchewehttp://twitter.com/80913997/status/129369232948465664http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/pain/http://t.co/7D3jOEMThttp://www.symplur.com/healthcare-hashtags/Palliative/http://www.twitter.com/leighanne41http://www.twitter.com/CompAndChoiceshttp://twitter.com/358775447/status/129369204670480384http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jessicajohannahttp://www.twitter.com/JenMarsh2http://twitter.com/37936484/status/129369193933062144http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/swan5675http://www.twitter.com/EOLnavigatorhttp://www.twitter.com/annwaxhttp://twitter.com/86393173/status/129369192246935552http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/MarksPhonehttp://www.twitter.com/LVADonehttp://twitter.com/25428892/status/129369186337161216http://www.symplur.com/healthcare-hashtags/HPM/http://www.twitter.com/MarksPhonehttp://www.twitter.com/PracticalWisdomhttp://twitter.com/43230251/status/129369157107060736http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/EOLnavigatorhttp://twitter.com/15732930/status/129369138702467073http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/LVADonehttp://www.twitter.com/jessicajohannahttp://twitter.com/1644991/status/129369114866221057http://www.symplur.com/healthcare-hashtags/HPM/http://www.twitter.com/LVADonehttp://www.twitter.com/nickdawsonhttp://twitter.com/86393173/status/129369069261557760http://www.symplur.com/healthcare-hashtags/palliative/http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/swan5675http://www.twitter.com/annwaxhttp://www.twitter.com/PalliativeActivhttp://www.twitter.com/LVADone

7/31/2019 #Hpm Tweet Chat 10:26:11

18/40



schwartzbrown T2 Language is everything! Listening to determine what language is being spoken #hpmWed Oct 26 18:30:16 PDT 2011

aliciabloom clinicians should never, ever underestimate the power of language #hpmWed Oct 26 18:30:18 PDT 2011

nursefriendly T2 Are we talking about "language" in terms of "medical jargon" or a "foreign language" o

#healthliteracy? #hpmWed Oct 26 18:30:23 PDT 2011

jessicajohanna I'm thinking particularly of "no treatment vs treatment" and "giving up" #hpmWed Oct 26 18:30:27 PDT 2011

JenMarsh2 Excellent! RT @EOLnavigator: T2...use the same words the pt/ family uses & clarify theirmeaning #hpmWed Oct 26 18:30:38 PDT 2011

EOLnavigator Not so much the words but the manner of delivery is most inportant #hpmWed Oct 26 18:30:44 PDT 2011

AfternoonNapper @PalliativeActiv@annwax@swan5675 Look into the Michael Graves talk from #tedmedtoday re: health experiences going into health design #hpm

Wed Oct 26 18:30:45 PDT 2011

swan5675 T2 Am torn on that one: Has been my experience that tiptoeing around the harsh realitiesseldom sinks in, unfortunately... #hpm

Wed Oct 26 18:31:00 PDT 2011

jessicajohanna Definitely agree! RT @schwartzbrown: T2 Language is everything! Listening to determinewhat language is being spoken #hpm

Wed Oct 26 18:31:03 PDT 2011

PracticalWisdom Must pretend 1st you've heard it. MT @annwax: @EOLnavigator@swan5675 Most timewe already know most of the questions the pt. may ask #HPMWed Oct 26 18:31:15 PDT 2011

nursefriendly @jordangrumet T2 There is no easy way to approach the #death#dying conversation.Simply need to know when they are ready #hpm

Wed Oct 26 18:31:17 PDT 2011

EOLnavigator RT @MarksPhone: Problem-centric messaging is important because that is what peoplewant at this solutions to problems #hpm

Wed Oct 26 18:31:20 PDT 2011

jordangrumet T2 listen...listen....listen before we sleek #hpmWed Oct 26 18:31:29 PDT 2011
http://twitter.com/366631406/status/129369592622616576http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jordangrumethttp://twitter.com/43230251/status/129369555511422976http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/MarksPhonehttp://www.twitter.com/EOLnavigatorhttp://twitter.com/22638297/status/129369545398943747http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/dying/http://www.symplur.com/healthcare-hashtags/death/http://www.twitter.com/jordangrumethttp://www.twitter.com/nursefriendlyhttp://twitter.com/15173133/status/129369536402169856http://www.symplur.com/healthcare-hashtags/HPM/http://www.twitter.com/swan5675http://www.twitter.com/EOLnavigatorhttp://www.twitter.com/annwaxhttp://www.twitter.com/PracticalWisdomhttp://twitter.com/15732930/status/129369484971618304http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/schwartzbrownhttp://www.twitter.com/jessicajohannahttp://twitter.com/56235633/status/129369471763755011http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/swan5675http://twitter.com/346151348/status/129369408714973184http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/tedmed/http://www.twitter.com/swan5675http://www.twitter.com/annwaxhttp://www.twitter.com/PalliativeActivhttp://www.twitter.com/AfternoonNapperhttp://twitter.com/43230251/status/129369405112057857http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/EOLnavigatorhttp://twitter.com/358775447/status/129369378851528706http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/EOLnavigatorhttp://www.twitter.com/JenMarsh2http://twitter.com/1210152/status/129369332609331200http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jessicajohannahttp://twitter.com/22638297/status/129369319409860608http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/healthliteracy/http://www.twitter.com/nursefriendlyhttp://twitter.com/24399366/status/129369297125523456http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/aliciabloomhttp://twitter.com/273605086/status/129369286891417600http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/schwartzbrown

7/31/2019 #Hpm Tweet Chat 10:26:11

19/40



nickdawson RT @JenMarsh2: Listen. RT @jessicajohanna: T2 What are ways healthcareprofessionals can be sensitive to language in preparing patients & families? #hpmWed Oct 26 18:31:29 PDT 2011

aliciabloom the words we use shape the way patients & families understand their clinical situation andimpacts their decision making #hpm

Wed Oct 26 18:31:39 PDT 2011

swan5675 RT @JenMarsh2: Excellent! RT @EOLnavigator: T2...use the same words the pt/ familyuses & clarify their meaning #hpm

Wed Oct 26 18:31:46 PDT 2011

nickdawson @JenMarsh2 great point, listening is always a good place to start #hpmWed Oct 26 18:31:49 PDT 2011

nickdawson @EOLnavigator agree. Empathy goes a long way. #HPMWed Oct 26 18:32:05 PDT 2011

nursefriendly T2 Think one of the first #assessments needed for the #patient and #family is #healthlit wwe're not talking over them. #hpm

Wed Oct 26 18:32:11 PDT 2011

pamressler RT @aliciabloom: words we use shape the way patients & families understand theirclinical situation and impacts their decision making #hpmWed Oct 26 18:32:12 PDT 2011

JenMarsh2 As HCP we're taught not to dance around it but sometimes just being sensitive to ppl'sfears and language is a positive tool. #hpm

Wed Oct 26 18:32:18 PDT 2011

swan5675 T2 Yes... I like the mirroring idea #hpmWed Oct 26 18:32:29 PDT 2011

PracticalWisdom Words R imptMT @aliciabloom: words we use shape way pt & families understand theirclinical situation and impacts their decision making #HPM

Wed Oct 26 18:32:39 PDT 2011

nmillaz Hi all. Sorry I'm late. @practicalwisdom invited me. #HPMWed Oct 26 18:32:39 PDT 2011

schwartzbrown What we want is to help create a narrative that everyone understands, no? #hpmWed Oct 26 18:32:44 PDT 2011

BerylSchewe notice when family does not understand. when family members clearly don't get it, tryagain. more time, but better care #hpmWed Oct 26 18:32:44 PDT 2011
http://twitter.com/389284180/status/129369909930106881http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/BerylSchewehttp://twitter.com/273605086/status/129369908218834948http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/schwartzbrownhttp://twitter.com/274952193/status/129369886299394048http://www.symplur.com/healthcare-hashtags/HPM/http://www.twitter.com/practicalwisdomhttp://www.twitter.com/nmillazhttp://twitter.com/25428892/status/129369887171809281http://www.symplur.com/healthcare-hashtags/HPM/http://www.twitter.com/aliciabloomhttp://www.twitter.com/PracticalWisdomhttp://twitter.com/56235633/status/129369845430099968http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/swan5675http://twitter.com/391865085/status/129369799464722432http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/JenMarsh2http://twitter.com/17479266/status/129369772583436288http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/aliciabloomhttp://www.twitter.com/pamresslerhttp://twitter.com/9169562/status/129369771580981250http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/healthlit/http://www.symplur.com/healthcare-hashtags/family/http://www.symplur.com/healthcare-hashtags/patient/http://www.symplur.com/healthcare-hashtags/assessments/http://www.twitter.com/nursefriendlyhttp://twitter.com/1644991/status/129369747316940801http://www.symplur.com/healthcare-hashtags/HPM/http://www.twitter.com/EOLnavigatorhttp://www.twitter.com/nickdawsonhttp://twitter.com/1644991/status/129369677297229824http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/JenMarsh2http://www.twitter.com/nickdawsonhttp://twitter.com/56235633/status/129369663657349120http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/EOLnavigatorhttp://www.twitter.com/JenMarsh2http://www.twitter.com/swan5675http://twitter.com/24399366/status/129369635073171456http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/aliciabloomhttp://twitter.com/261601/status/129369595193737216http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jessicajohannahttp://www.twitter.com/JenMarsh2http://www.twitter.com/nickdawson

7/31/2019 #Hpm Tweet Chat 10:26:11

20/40



jordangrumet : T2 listen...listen....listen before we speak #hpm"Wed Oct 26 18:32:47 PDT 2011

nursefriendly T2 Patients are famous for nodding their heads when we explain things, then ask eachother "what was the doctor talking about?" #hpm

Wed Oct 26 18:33:06 PDT 2011

annwax @schwartzbrown That is true, however, I feel that if you speak with compassion, the pt.will feel more comfortable #hpm It is not routine

Wed Oct 26 18:33:17 PDT 2011

PracticalWisdom @JenMarsh2 Surprised taught to "dance around it." #HPMWed Oct 26 18:33:19 PDT 2011

jordangrumet RT @swan5675: T2 Yes... I like the mirroring idea #hpmWed Oct 26 18:33:22 PDT 2011

jessicajohanna Empathy is HUGE. A fantastic quality to show RT @nickdawson: @EOLnavigator agree.Empathy goes a long way. #hpm

Wed Oct 26 18:33:28 PDT 2011

nmillaz From a patient pt of view, HCP words go by very fast and often without context. #HPMWed Oct 26 18:33:30 PDT 2011

jfclearywisc Care with words...I say I am "comfortable to do.. rather than happy to do...RT@jessicajohanna: T2 How ....sensitive to language? #hpm

Wed Oct 26 18:33:31 PDT 2011

EOLnavigator @nmillaz Glad you are here! #hpmWed Oct 26 18:33:32 PDT 2011

authordhallman T2 When the professionals were in our home, they seemed less stressed than in hospitalsetting. Could listen better. Everyone wins. #hpm

Wed Oct 26 18:33:43 PDT 2011

aliciabloom find ask - tell - ask to be most effective. allows for assessment of patient & family beforepresenting new info & discussing options. #hpmWed Oct 26 18:33:56 PDT 2011

swan5675 RT @nursefriendly: T2 Patients are famous for nodding their heads when we explainthings, then ask each other "what ?" #hpmWed Oct 26 18:33:58 PDT 2011

RossJeanette T2 ask- tell- ask get to know what they already know, tell them new information ask if they
http://www.twitter.com/RossJeanettehttp://twitter.com/56235633/status/129370220497354752http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/nursefriendlyhttp://www.twitter.com/swan5675http://twitter.com/24399366/status/129370211324403712http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/aliciabloomhttp://twitter.com/284885422/status/129370156047663105http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/authordhallmanhttp://twitter.com/43230251/status/129370110510104576http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/nmillazhttp://www.twitter.com/EOLnavigatorhttp://twitter.com/27231379/status/129370104118001664http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jessicajohannahttp://www.twitter.com/jfclearywischttp://twitter.com/299819018/status/129370102654177280http://www.symplur.com/healthcare-hashtags/HPM/http://www.twitter.com/nmillazhttp://twitter.com/15732930/status/129370092810158082http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/EOLnavigatorhttp://www.twitter.com/nickdawsonhttp://www.twitter.com/jessicajohannahttp://twitter.com/366631406/status/129370069208801280http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/swan5675http://www.twitter.com/jordangrumethttp://twitter.com/25428892/status/129370055531167746http://www.symplur.com/healthcare-hashtags/HPM/http://www.twitter.com/JenMarsh2http://www.twitter.com/PracticalWisdomhttp://twitter.com/37936484/status/129370047843008512http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/schwartzbrownhttp://www.twitter.com/annwaxhttp://twitter.com/22638297/status/129370002989129728http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/nursefriendlyhttp://twitter.com/366631406/status/129369923439964161http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jordangrumet

7/31/2019 #Hpm Tweet Chat 10:26:11

21/40



understood or have more ?s #hpm

Wed Oct 26 18:34:03 PDT 2011

JenMarsh2 Sorry, I missed the word "not" - not dance around it RT @PracticalWisdom: @JenMarsh2Surprised taught to "dance around it." #hpm

Wed Oct 26 18:34:11 PDT 2011

nickdawson T2 #HPM practitioner I know says its also about informing families what they _can_ do,how to engage w/ caregivers, each other, the PT, etcWed Oct 26 18:34:16 PDT 2011

BerylSchewe we say hospice, pallative care, comfort care, they hear blah, blah, blah. pts sometimes toooverwhelmed to hear. watch, intuit #hpmWed Oct 26 18:34:18 PDT 2011

nursefriendly T2 Important to first find out families feelings, traditions, values concerning #death. Howdid #parents, #aunts#uncles go? #hpm

Wed Oct 26 18:34:18 PDT 2011

pamressler And then listen some more! RT @jordangrumet: : T2 listen...listen....listen before we spea#hpm" #hpmWed Oct 26 18:34:19 PDT 2011

jordangrumet True. @nursefriendly: T2 Think one of the first #assessments needed is #healthlit wewe're not talking over them. #hpm"

Wed Oct 26 18:34:24 PDT 2011

PracticalWisdom @nmillaz Hi Norma I"m so glad you came tonight. You will add a great deal of value~Thank You! #HPM

Wed Oct 26 18:34:37 PDT 2011

jessicajohanna Great point RT @jfclearywisc: Care with words...I say I am "comfortable to do... rather thahappy to do #hpm

Wed Oct 26 18:34:37 PDT 2011

nursefriendly Welcome, join right in :) RT @nmillaz: Hi all. Sorry I'm late. @practicalwisdom invited me.#HPM

Wed Oct 26 18:34:46 PDT 2011

jfclearywisc T2: Teach back is very important part of health literacy. #hpm

Wed Oct 26 18:35:03 PDT 2011

EOLnavigator We need people skills b4 language skills really...have to assess what & how people canhear the information #hpm

Wed Oct 26 18:35:06 PDT 2011

PracticalWisdom RT @nmillaz: From a patient pt of view, HCP words go by very fast and often withoutcontext. #HPM
http://www.symplur.com/healthcare-hashtags/HPM/http://www.twitter.com/nmillazhttp://www.twitter.com/PracticalWisdomhttp://twitter.com/43230251/status/129370503986151425http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/EOLnavigatorhttp://twitter.com/27231379/status/129370490119782401http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jfclearywischttp://twitter.com/9169562/status/129370419328327680http://www.symplur.com/healthcare-hashtags/HPM/http://www.twitter.com/practicalwisdomhttp://www.twitter.com/nmillazhttp://www.twitter.com/nursefriendlyhttp://twitter.com/15732930/status/129370382783361024http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jfclearywischttp://www.twitter.com/jessicajohannahttp://twitter.com/25428892/status/129370384251367425http://www.symplur.com/healthcare-hashtags/HPM/http://www.twitter.com/nmillazhttp://www.twitter.com/PracticalWisdomhttp://twitter.com/400408766/status/129370328257400833http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/healthlit/http://www.symplur.com/healthcare-hashtags/assessments/http://www.twitter.com/nursefriendlyhttp://www.twitter.com/jordangrumethttp://twitter.com/17479266/status/129370308980375552http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jordangrumethttp://www.twitter.com/pamresslerhttp://twitter.com/22638297/status/129370305113227265http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/uncles/http://www.symplur.com/healthcare-hashtags/aunts/http://www.symplur.com/healthcare-hashtags/parents/http://www.symplur.com/healthcare-hashtags/death/http://www.twitter.com/nursefriendlyhttp://twitter.com/357255828/status/129370304064659456http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/BerylSchewehttp://twitter.com/1644991/status/129370296019988480http://www.symplur.com/healthcare-hashtags/HPM/http://www.twitter.com/nickdawsonhttp://twitter.com/358775447/status/129370271944679424http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/JenMarsh2http://www.twitter.com/PracticalWisdomhttp://www.twitter.com/JenMarsh2http://twitter.com/117435341/status/129370239677902848http://www.symplur.com/healthcare-hashtags/hpm/

7/31/2019 #Hpm Tweet Chat 10:26:11

22/40



Wed Oct 26 18:35:08 PDT 2011

jessicajohanna RT @nickdawson: T2 #HPM practitioner I know says its also about informing families whathey _can_ do, how to engage w/ caregivers, each ...

Wed Oct 26 18:35:08 PDT 2011

JenMarsh2 RT @pamressler: And then listen some more! RT @jordangrumet: : T2listen...listen....listen before we speak #hpm" #hpm

Wed Oct 26 18:35:15 PDT 2011

swan5675 RT @pamressler: And then listen some more! RT @jordangrumet: : T2listen...listen....listen before we speak #hpm" #hpm

Wed Oct 26 18:35:17 PDT 2011

JenMarsh2 RT @EOLnavigator: We need people skills b4 language skills really...have to assess wha& how people can hear the information #hpm

Wed Oct 26 18:35:47 PDT 2011

nursefriendly T2 It is very important to establish "What the patient wants" and be sure the #family canaccept, abide by their wishes #hpmWed Oct 26 18:35:49 PDT 2011

AfternoonNapper This sort of relates to when to talk about hmpThe Benevolent Deception: When Should Doctor Lie to Patients? http://t.co/pyGHiD7w#hpm

Wed Oct 26 18:36:02 PDT 2011

pamressler Very important not to assume pt/family cultural values surrounding EOL. Must listen andlearn to be able to offer appropriate support #hpmWed Oct 26 18:36:07 PDT 2011

schwartzbrown Is it #healthlit that we're looking for in hospice care, tho? Or "EOL lit"? #hpmWed Oct 26 18:36:14 PDT 2011

aliciabloom avoid creating the impossible choice of "full treatment - everything" vs. "comfort care -nothing" #hpm

Wed Oct 26 18:36:19 PDT 2011

jordangrumet T2 we have to remember to translate into nonmedical jargon.#hpmWed Oct 26 18:36:25 PDT 2011

PracticalWisdom T2: Listen=I feel you. Mentally, Physically, Spiritually. Hearing=Just using your ears.Hearing not valuable nor professional. #HPM

Wed Oct 26 18:36:31 PDT 2011

jessicajohanna RT @EOLnavigator: We need people skills b4 language skills really...have to assess wha& how people can hear the information #hpmWed Oct 26 18:36:32 PDT 2011
http://twitter.com/15732930/status/129370865031847936http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/EOLnavigatorhttp://www.twitter.com/jessicajohannahttp://twitter.com/25428892/status/129370860640407554http://www.symplur.com/healthcare-hashtags/HPM/http://www.twitter.com/PracticalWisdomhttp://twitter.com/366631406/status/129370835797553152http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/jordangrumethttp://twitter.com/24399366/status/129370809964834816http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/aliciabloomhttp://twitter.com/259483375/status/129370790243205121http://www.symplur.com/healthcare-hashtags/hpm/http://www.symplur.com/healthcare-hashtags/healthlit/http://www.twitter.com/schwartzbrownhttp://twitter.com/17479266/status/129370760388165632http://www.symplur.com/healthcare-hashtags/hpm/http://www.twitter.com/pamresslerhttp://twitter.com/346151348/status/129370739148206081http://www.symplur.com/healthcare-hashtags/hpm/http://t.co/pyGHiD7whttp://www.twitter.com/AfternoonNapperhttp://twitter.com/22

Documents

#Hpm Tweet Chat 10:26:11