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Katasha R. SmartRandallstown,MD

(443) 739-5972ks108074c@westpost.net

OBJECTIVE

Exploring opportunities to apply extensive experience in project/office management to a position where such skills can be effectively utilized. A committed professional, who is highly organized, adjusts well to all types of environments, learns new procedures quickly and makes appropriate decisions.

SKILL SUMMARY

Technical Knowledge:* Microsoft Outlook, Lotus Notes* Microsoft Office Suite (Word, Excel, PowerPoint)Competency Strengths:* Team Building* Analytical* Multi-tasking, Managing and Measuring Work* Interpersonal skills

* Oral and Written Communications* Technical Editing/Writing* Flexibility, Coordination, and Organization* Action Oriented* Business Acumen* Comfort around Higher ManagementBusiness Management/Support Services:* Planning and Project Management* Process Improvement* Quality Assurance* Training Skills* Recruiting

PROFESSIONAL SKILLS

ADMINISTRATIVE/PROJECT/HR MANAGEMENT/DATA PROCESSING/TRAINING

* Executed administrative and office management skills for 43 center clinical trial and a non-profit organization.o Prepared correspondence, manuscripts statistical reports, slides, layouts andillustrations, performed light bookkeeping, prepared supply orders and maintained upkeep of office equipment.* Conducted and scheduled in-house software training (Excel, Word, and Outlook)and new hire Orientations.* Conducted new hire Orientations for CSC, administer typing test and generate reports on an as needed basis regarding test results (US Census2010).

* Scheduled conferences, trainings, family meetings, and out sourced trainings for in-house employees.* Co-Edited Newsletter, created and distributed Board Materials, maintained membership/fundraising database, and assisted with fundraising for the Alliance of the Mentally Ill of Maryland.* Updated all provider materials to reflect most recent changes and updated andtracked visits in database for UnitedHealthcare providers.* Ordered all promotional supplies for trade shows, office visits, health fairs,and town meetings for UnitedHealthcare.* Manager/Administrator of ADP Virtual Edge Recruitment Employee datatabase of 2

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0K+ employeescreated reports, created schedules and recruited from this database at CSC.* Screened resumes, conducted hiring interviews, exit interviews.* Updated HR materials, scheduled training classes, created and verified employment offer letters.* Performed daily HR generalist duties (benefit administration, recruitment processes, Workers Compensation, etc.).* Administered clerical support to CEO/CFO/Executive Director.* Edit Instructor Training Manuals for Defense Cyber Intelligence Academy (creating and formulating transitions, discussion questions, documenting discrepancies, formulating lesson questions, formatting to gov specs)* Monitored, updated, and administered policy information to staff regarding State Licensing and Compliance (conducted training sessions on the Code of MarylandRegulations).* Taught Senior/Elderly classes for Baltimore City Community College, (Intro toPC's, MS Word, Excel, Internet, Publisher and Wrote entire course curriculum for"Improving Your Memory" class and taught the class at the Senior Centers and at the college).

SPECIAL PROJECTS/EVENT COORDINATING

Coordinated registration of 400+ participants for Annual Technical Group Meetingand other annual meeting. (Johns Hopkins University)

* Updated, reproduced and assembled all meeting materials for distribution of meeting notebooks.* Prepared agendas, participant lists, nametags.* Registered participants and distributed materials at registration desk.

Organized Mickey Leland Summer Internship Awards Ceremony for the Private Voluntary Organization Child Survival Support Program (Johns Hopkins University)

* Recruited, interviewed and selected prospective candidates from Baltimore CityPublic Schools.* Organized logistics, reservations, ceremony space, menus, audio-visual, etc.* Contacted elected officials and Alumni for invitational purposes.* Drafted and mailed all invitations, selection & thank you letters.

* Was chosen to meet and introduce Mayor to recipients, faculty and guests.

Organized, Directed and Taught "Leaders for Ladies" Series (Dunbar High School)* Was Director for program and series for 3 years.* Wrote and organized program series "Mentors for Males."* Wrote and taught curriculum for female students.* Interviewed representatives from state and local organizations for participation as panelists for panel sessions.* Prepared all correspondence and promotional materials for series.

Incentive Committee Manager (WIN Family Services, Inc.)* Created and maintained yearly budget for incentive committee.* Conducted and coordinated incentive activities and programs.

* Scheduled meetings and award ceremony for entire fiscal year for committee.* Purchased incentive items for staff monthly.* Created brochures, agendas, Incentive tickets and all other literature.* Coordinated conferences, meetings, in-house health fairs, holiday events, catered affairs, etc.

Savvy Senior Shopper/Senior Sessions* Provide Senior with shopping and errand services.* Distribute literature on health, financial, senior related articles and issuesto Seniors.

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* Assist seniors with Medicaid, hospital, legal, financial paperwork.* Created and produced "Senior Sessions" a resource show for seniors to connectwith products and services.* Create marketing materials, brochures, literature, newsletters* Schedule and assist Seniors with coordinating Drs. appts.* Attend Dr. Appointments with Seniors to assist with clarity of care.* Maintain database of senior related contacts and resources for seniors.* Created and conducted Intergenerational and Improving Your Memory Seminars.* CPR/First Aid Certified.* Alzheimer/Dementia Certified.* Certified Medicaid Waiver Provider.

PUBLIC/CUSTOMER RELATIONS

Crisis Call Intervention Assistant (Alliance for Mentally Ill of MD)

* Assisted and provided consumers who suffered from severe mental illnesses andtheir family members and friends who needed assistance, with resources, supportgroups, financial referrals, legal help, housing issues, missing person info, etc.

Liaison Activities (Johns Hopkins, UnitedHealthcare, WIN Family Services, Inc.,Alliance for Mentally Ill, of MD), Savvy Senior Shopper, CSC

* Facilitated benefit administration for Census 2010 on CSC employees.* Provided workers Compensation administration for Census 2010 on CSC employees.* Communicated daily with US Embassies securing VISAs and travel conditions.* Met weekly with UnitedHealthcare providers at Drs. offices, town/community meetings, symposiums, health fairs, and trade shows to update and train them on newpolicies and procedures.* Provided ongoing Communications with Senior related entities to receive most updated information on Senior related issues.* Met weekly with United Healthcare providers presenting, facilitating, and providing offices with award ceremonies for Drs. who were nominated for going aboveand beyond their normal duties.* Worked with and informed organizations, foundations, facilities, of upcoming planned events for press release purposes.

* Conduct professional telephone pre-hire interviews for new hires.* Maintained company business contacts, vendor contacts, HR contacts.* Worked with vendors daily for various situations and needs of the office and maintain company business contacts.

EMPLOYMENT HISTORY

2010 - Present Technical Editor CSC (Defense Cyber Intelligence Academy)2009-2010 HR Administrator Computer Sciences Corporation(CSC) (Census 2010)2006-2008 Instructor Baltimore City Community College2003-2008 Ex Asst/HR Mgr/Ofc Mgr WIN Family Services, Inc2002-2003 Marketing Technician Achievement Technologies

2000-2003 Executive Assistant CitiFinancial1997-2000 Provider Comm. Coord. United Healthcare1995-1997 Office Manager/Exec. Asst. Alliance for the Mentally Ill of MD

EDUCATION

University of PhoenixBS in HR/Business Mgmt Projected Graduation: Spring 2011

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References Available Upon Request