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  • 8/10/2019 HR project of Canon

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    TRNG I HC KINH T- TI CHNH TP.HCM

    ---o0o---

    GROUP PROJECT

    GROUP 6:

    1. BI LAN ANH

    2. NGUYN HONG MDUYN

    3. NGUYN TRN HNG GIANG

    4. HUNH THHNG O

    5. BIN CNG DANH

    Ging vin: ng Thanh Thy

    Nguyn Thy Giang

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    Page 1 of 19

    CATALOGUECATALOGUE .......................................................................................................................... 1

    I. INTRODUCTION ABOUT CANON CORPORATION ............................................... 21. HISTORY .............................................................................................................................. 2

    2. PRODUCTS ........................................................................................................................... 2

    3. CANON COMPANY IN VIETNAM .......................................................................................... 2

    4. ORGANIZATIONAL STRUCTURE OF THE HRDEPARTMENT............................................... 3

    II. ANALYSIS JOB IN HR DEPARTMENT OF CANON CORPORATION ............... 4

    1. Recruitment job description ............................................................................................................ 4

    2. Staff PIC in C&B ................................................................................................................................ 53. Staff PIC in Training section ............................................................................................................. 6

    4. OSHC staff, Welfare staff, General staff, Travelling staff ................................................................. 6

    III. HR PLANNING .............................................................................................................. 7

    1. Company-wide Survey ..................................................................................................................... 7

    2. Panel Discussion ............................................................................................................................... 7

    3. Selective Training ............................................................................................................................. 7

    4. Mentoring System ............................................................................................................................ 8

    5. Seminar for Employees Returning from Childcare Leave ................................................................ 8

    6. Promoting Employment of Persons with Disabilities ...................................................................... 8

    IV. RECRUITMENT & SELECTION ............................................................................. 10

    1. Recruitment ................................................................................................................................... 10

    A. RECRUITMENT PROCESS....................................................................................................................... 10

    2. Selection process ........................................................................................................................... 11

    V. TRAINING & DEVELOPMENT ................................................................................. 11

    1. Training process ............................................................................................................................. 11

    2. Orienting employees : .................................................................................................................... 12

    3. Training methods ........................................................................................................................... 13

    VI. PERFORMANCE APPRAISAL & COMPENSATION........................................... 15

    1. Performance appraisal process ...................................................................................................... 15

    2. Consolidation of ISO 14001 Certification ....................................................................................... 15

    3. Environmental Performance Evaluation System ........................................................................... 16

    4. Environmental Performance Evaluation Process ........................................................................... 16

    VII. BENEFITS AND SERVICES .................................................................................... 17

    VIII.

    CONCLUSION .......................................................................................................... 18

    IX. REFERENCES: ............................................................................................................ 18

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    I. Introduction about Canon Corporation

    1. History

    Canon Inc. is a Japanese multinational corporation specialized in the manufacture of imaging

    and optical products. Its headquarters are located in Ota, Tokyo, Japan. Canon has a primarylisting on the Tokyo Stock Exchange and is a constituent of the TOPIX index. It has a

    secondary listing on the New York Stock Exchange.

    The company was originally named Seikikgaku kenkysho(jpn.

    , Precision Optical Industry Co. Ltd.). In 1934 it produced the Kwanon, a prototype for

    Japans first-ever 35 mm camera with a focal plane based shutter. In 1947 the company name

    was changed to Canon Camera Co., Inc., shortened to Canon Inc. in 1969. The name Canon

    comes from Buddhism, of Buddhist bodhisattva Guan Yin, in Japanese, previously

    transliterated Kuanyin, Kwannon, or Kwanon in English.

    By the year 1970, Canon has a turnover of 44.8 billion yen with more than 5,000 employees.

    However, the oil and the dollar crisis, plus the problem of component electronics computer

    screen substandard in 1974 that made Canon falls on difficult times. In the first half of 1975,

    the company could not pay dividends to shareholders and this was the first time this incident

    took place since the Canon became a public company. In 1976, Canon introduced the PremierCompany Plan, an ambitious strategy helped Canon transform themselves into an "excellent

    company globally". The firm set of vertical business groups, establish manufacturing

    processes and systems sales horizontally. This plan has helped Canon finally come out and

    begin a period of strong growth.

    2. Products

    Canon manufactures consumer imaging products including printers, scanners, binoculars,

    compact digital cameras, film SLR and digital SLR cameras, lenses and video camcorders.

    3. Canon Company in Vietnam

    Canon has been in Vietnam since the early 1980s through authorization of the distributors. In

    the past 10 years, Canon has set up four manufacturing plants as well as Canon Marketing

    Vietnam. Canon Marketing Vietnam operates under the guidance and support of Canon Asia

    Marketing Group and Canon Singapore, headquarter for Canon's South and Southeast Asia.

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    4. Organizational structure of the HR department

    HRDepartment

    HR

    Recruitmentjob

    description

    StaffPIC inC&B

    StaffPIC in

    Trainingsection

    Generalaffairs

    OSHCstaff

    OSHCstaff

    Generalstaff

    Travellingstaff

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    II. Analysis job in HR department of Canon Corporation

    1. Recruitment job description

    The job Responsibilities Requirements

    Staff

    recruitment

    PIC

    Make and implement the recruitment plans to meet the

    requirements of manpower from the departments as

    well as PR activities to image up CVN.

    Build up and follow up the recruitment procedure such

    as advertising; collection of CV; test & interview;

    health check and salary negotiation with the

    candidates...

    Find the best way to improve recruitment activitiessuch as presentations at universities/colleges/provinces;

    participation of job-fairs and advertisements on

    newspapers/internet/...

    Train the junior staffs about the HR system.

    Keep liaison with the universities/colleges and

    provinces; the local authorities for recruitment activity.

    Recommend to the Superior any creative idea toimprove performance of the dept.

    Possibility to

    work for

    company for a

    long time and can

    work under high

    pressure.

    Well-organized

    mind and ability

    to make plan for

    company

    recruitment

    activities.

    Be in charge of

    making reports

    and analysis tohave proper

    actions.

    Be sure of the

    subordinates

    works performed

    well.

    Be incoordination with

    the other team in

    the room and the

    division in the

    relevant works.

    Ability to

    communicate and

    Female

    Operator

    Recruitment

    PIC

    Make and implement the recruitment plans to meet the

    requirements of manpower from the departments such

    as recruitment activities directly in CVN or Provincial

    Recruitment Activities.

    Build up and follow up the recruitment procedure such

    as advertising (if any); collection of CV; test &interview; health check.

    Regularly keep contact with provinces or local

    authorities for provincial female recruitment activities.

    Be involved with the legal issues related to the

    recruitment activities.

    PIC in

    Vocational

    Make plan for receiving students from Vocational

    school to have workexperiencing in company.

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    student

    Project

    practicing

    Contact with Vocational school to receive students for

    getting workexperiencing in company.

    Have co-ordination with teachers and staffs from

    Departments to manage students during the timepracticing in company.

    presentational

    skills in public.

    2. Staff PIC in C&B

    The job Responsibilities Requirements

    Staff PIC in

    Salary

    Calculation

    Salary calculation/compensation & benefit/welfare

    settlement...

    Calculate personal income tax and draw the balance

    sheet...

    Popularize companys policies (work shift/personal

    account/other policies). Make related reports.

    Salary and bonus recommendation.

    Careful, good

    communication

    skill.

    Good

    computerization

    skill.

    Can work

    longer for the

    Company and

    under high

    pressure.

    Good

    organizing

    skills and

    analyzing skills

    is the

    advantage.

    Staff PIC in

    Contract

    for CVN

    Employee

    Labor contract management.

    Labor contract and salary instructions for new comers.

    Control contract end / termination procedures.

    Make related reports.

    Staff PIC in

    social

    Insurance

    Do social insurance contribution.

    Deduct the salary for social insurance payment and

    registration.

    Sickness, health check and medical check cards.

    Supervising and managing maternity.

    Make related reports.

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    3. Staff PIC in Training section

    Responsibilities Requirements

    Make and implement training plan to improve

    knowledge & skills for employee.

    Make sure plans meet the deadline.

    Follow & assess quality of performed training Programs.

    Propose effective methods to enhance the quality of

    training Programs.

    Organize training events.

    Prepare equipment & documents for training Programs

    & Events.

    Orient internal regulation & rules for new staffs.

    Well organized mind &

    good ability of making plan.

    Good skill of analyzing &

    assessing issue.

    Use well Microsoft words &

    excel.

    Be responsible, Enthusiastic,

    self - confident, good health

    and can work under high

    pressure.

    4. OSHC staff, Welfare staff, General staff, Travelling staff

    Name job Responsibilities

    General

    requirement

    s

    Specific

    requirement

    OSHC

    staff

    -

    Make plan, implement OSH activities infactory and all company.

    - Organize training, remind employees

    about traffic safety, labor safety.

    - Follow, manage obedience of safety

    regulation; Follow, deal with related issue

    if any.

    -

    Organize health care activities in thefactory.

    - Prepare report, organize regular monthly

    or quarterly meeting to present about 5S

    and safety activities carried out in the

    factory or company.

    -

    Possibilityto work

    for

    company

    for long

    time

    -Be able to

    work ingroup

    -Dynamic,

    creative,

    enthusiasti

    c in job.

    -Ready for

    new

    -

    Good dataanalytic,

    combined ability.

    - Good

    presentation.

    - Good computer

    skills, especially

    excel and power-point.

    - Ebullient, easy-

    going, good

    communication,

    good organized

    mind.

    - Careful with

    Welfare

    staff

    - Control, ensure the meal quality for all

    employees.

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    - Make plan and implement events or

    welfare activities for all employees such

    as communication support program, fresh

    summer, anniversary party...

    challenge. data. Good excel

    skill and good

    situation

    handling.

    - Amiable, priority

    for those who

    have experience

    working in state

    administrative

    companies.

    Travelling

    staff

    - Control reception group, entertain guests.

    - Control staff bus or bus for experts.

    - Manage issues related to Japanese experts

    such as hotel, apartment.

    - Handle administrative issues related to

    Visa, passport, work permit or document

    for employees who have training

    domestic or overseas.

    III. HR planning

    1. Company-wide Survey

    In March 2013 Canon Inc. conducted a company-wide survey, asking approximately

    10,000 randomly selected employees for their opinion on the promotion of success for

    women, to find out how employees are conscious about this issue in the workplace and

    then reflect the feedback in future measures implemented by VIVID. During the seven-

    day survey period, 86% of those selected responded, indicating the high degree of interest

    in this issue.

    2. Panel Discussion

    A panel discussion based on the results of the company-wide survey was held at our

    Shimomaruko headquarters in May 2013. A total of 542 employees, mostly managers and

    female employees from the Keihin district, took part.

    3. Selective Training

    Twenty-six female employees were selected to take part in women's leadership training

    for the first time in March and April 2013. Between July and December, 21 participants

    from the previous year worked on more advanced challenges and made presentations to

    executive management, further building their knowledge and experience of professional

    leadership.

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    4. Mentoring System

    We have implemented a mentoring system in which managerial staff at the general

    manager level or higher from other headquarters serve as mentors to female employees

    that have completed the women's leadership training program. In 2013, 25 mentors joinedthe program.

    5. Seminar for Employees Returning from Childcare Leave

    To help employees remain motivated and active during the childcare years, Canon Inc.

    has introduced a seminar for employees returning from childcare leave and their

    supervisors. In December 2013, 23 employees took part in the first seminar held at our

    Shimomaruko headquarters.

    6. Promoting Employment of Persons with Disabilities

    Respecting the ideal of normalization* advocated by the United Nations, Canon actively

    employs persons with disabilities. In order to ensure a comfortable workplace for all, in

    addition to improvements to facilities, such as greater barrier-free access, Canon Inc. also

    holds hearings to review departments where employees with disabilities have been

    assigned.

    We plan to continue such initiatives so as to expand employment opportunities forpersons with disabilities.

    Canon establishes environmental goals and monitors its progress on a yearly basis. Initiatives

    are continually undertaken to reach these goals, which focus on minimizing lifecycle CO2,

    raw materials/use CO2, and the energy consumption at operational sites. Targets have also

    been set at our operational sites for reducing waste generation, water usage, and chemical

    emissions, with ongoing steps being taken to improve on them.

    2013 Environmental

    Goals2013 Results

    20142016 Mid-Term

    Environmental Goals

    Lifecycle

    Improve lifecycle

    CO2 emissions by 3% per

    product (compared to

    2012)

    6.3%

    improvement

    over 2012

    Improve lifecycle

    CO2 emissions by 3%

    per product (annual

    average compared to

    2013)

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    Production

    Improve raw

    materials/use

    CO2 emissions by 3% per

    product (compared to

    2012)

    3.3%

    improvement

    over 2012

    Improve raw

    aterials/use

    CO2 emissions by 3%

    per product (annualaverage compared to

    2013)

    Operational

    sites

    Improve energy

    consumption basic unit at

    operational sites by 1.2%

    (compared to 2012)

    3.9%

    improvement

    over 2012

    Improve energy

    consumption basic unit

    at operational sites by

    1.2% (annual average

    compared to 2013)

    2013 Environmental

    Goals2013 Results

    2014 Environmental

    Goals

    Improve total waste

    generation basic unit at

    operational sites by 1%(compared to 2012)

    2.8%

    improvement

    over 2012

    Improve total waste

    generation basic unit at

    operational sites by 1%(compared to 2013)

    Improve basic unit of

    water usage for

    production by 1%

    (compared to 2012)

    4.1%

    improvement

    over 2012

    Improve basic unit of

    water usage for

    production by 1%

    (compared to 2013)

    Improve emission basic

    unit of controlled

    chemical substances by

    1% (compared to 2012)

    1.2%

    improvement

    over 2012

    Improve emission basic

    unit of controlled

    chemical substances by

    1% (compared to 2013)

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    IV. Recruitment & selection

    1. Recruitment

    a. Recrui tment process

    The quality of resources ensures the quality of the product. At Canon, recruitment is an

    extensive process to explore and hire the right talent by exploring diverse methods. For

    each position within Canon, there is a job description listing the competencies required for

    that role. Various methods of assessment are used to ascertain the level of competence

    relevant to the role that an individual is applying for.

    Recruitment: The process of attracting individuals in sufficient numbers with the right

    skills and at appropriate times to apply for open positions within the organization

    About the Canon Company, if you want to apply for, there are some general requirements:- Candidates who graduated from University upwards have to use English or Japanese in

    communicating and daily work. Do not accept candidates who cannot communicate in

    English.

    - Recruitment procedure based on Canons criteria, we will not reply any questions

    related to recruitment decision.

    The candidates applications have to include:

    - Application letter in English (Japanese) & Vietnamese, clearly written Job code,

    contact telephone number, experience, age.

    - CV in English (Japanese) & Vietnamese was confirmed by local authority.

    - Canon recruitment form

    - Copy of degree, academic transcript, certificate and ID card.

    - Health check certificate within latest 6 months.

    -Copy of Certificate of Birth.

    - 4 pictures (passport side) taken within latest 6 months.

    - Copy of documents will be accepted and hand in complete documents in the first

    working day.

    To be considered for job opportunities in Canon, you can simply submit your application

    electronically via the email. Complete the application form and then send to the email

    provided on the company website. Or you can submit application files directly at the Security

    Gate in Canon or through post office

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    2. Selection process

    Selection:The process by which an organization chooses from a list of applicants the person

    or persons who best meet the selection criteria for the position available

    Human Resources at Canon will review your resume and cover letter. About two weeks after

    you apply for a job, you will receive a letter via e-mail regarding our decision. If you are

    selected, you will be invited for a first round of interview that will take place face-to-face or

    by telephone. During these interviews we will be assessing your knowledge and experience

    against the criteria listed in the job description. They also give you a good chance to get to

    know us better and ask us all of your questions.

    If you are successful in your interview, we will invite you for a next round within about twoweeks after your first interview. In this round we are assessing your personality, behavior and

    competencies. Depending on the position a psychological and ability test may be part of the

    program.

    V. Training & development

    1. Training process

    To encourage and motivate employees, Canon Inc. has set up a training plan, providing skillsand knowledge for staff to perform their tasks completed.

    According to Canon. Inc. In 2013, in addition to our conventional training programs, we

    provided training programs to line managers and all general employees:

    Line managers (evaluators), we carried out active leader's program (ALP) training on

    101 occasions for 2,676 line managers. This training focused on not only fair and just

    evaluations, but also the importance of communicating in a convincing manner. General employees (evaluates), we provided my action program (MAP) training on

    364 occasions for 19,065 employees, with a focus on making improvements by

    reviewing communication with supervisors during interviews and day-to-day

    activities.

    Any training program always has with procedures specified.

    Step 1: Training Needs Analysis- Identify the specific job skills

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    - Analyze the needs of trainees

    - Develop specific, measurable knowledge and performance objectives

    Step 2: Instructional design

    - Compile and produce the training program content, including workbooks, exercises,

    and activities

    - Use techniques such as on-the-job training and computer-assisted

    Step 3: Validation

    - Validate the training program by presenting it to a small representative audience

    Step 4: Implementation

    - Train the targeted employee group

    Step 5: Evaluation and follow-up

    - Assess the programs success or failure

    2. Orienting employees :

    Direction of experienced staff or who have the ability to conform to a higher position. Canon.

    Inc. has organized courses for level of Manager aims to combine the right people for the right

    jobs, promote internal human resources and bring greater vitality to the company. Course

    anonymous stimulate growth for employees and help employees review their own goals andlife plans

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    Page 13 of 19

    Sources :http://www.usa.canon.com/cusa/about_canon

    3. Training methods

    a. Lectures :

    Development of Manufacturing Human Resources:

    As the company selected the excellent people who achievements over many years, they have

    experience in parts, different positions. The company selected and trained these people have

    skills such as presentation, ability to express themselves The purpose of faculty and

    communicated to subordinates in the department

    Canon. Inc. plan to continue such initiatives, including the Global Skills Testing Program, not

    only in Asia, but also at our production bases in Europe and the United States to establish a

    truly global approach to human-resource development at Canon.

    Sources :http://www.usa.canon.com/cusa/about_canon

    b. Training abroad :

    In order to help employees acquire language and international business skills, Canon Inc. has

    established a system to allow employees to gain overseas work experience early in their

    http://www.usa.canon.com/cusa/about_canonhttp://www.usa.canon.com/cusa/about_canonhttp://www.usa.canon.com/cusa/about_canonhttp://www.usa.canon.com/cusa/about_canonhttp://www.usa.canon.com/cusa/about_canonhttp://www.usa.canon.com/cusa/about_canonhttp://www.usa.canon.com/cusa/about_canonhttp://www.usa.canon.com/cusa/about_canon
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    careers. Canon Inc. has instituted a system for technical employees since 1984, called the

    Overseas Study Program for Technicians. The program is intended to develop technicians

    who can function internationally, as well as enable them to acquire technologies that could

    become essential to Canon in the future.

    c. Developing Globally Minded Personnel :

    Canon has invited all managed from the leaders of the subsidiaries are located in countries to

    the Tokyo conference. They can exchange their experiences improve the management level

    1. Management development :

    When evaluating the performance of managers. They are based on:

    Assess the companys strategic needs

    Appraise the managers performance

    Develop the managers (and future managers)

    2. Evaluating the training program :

    Certification and Award Programs

    The aim is to reward and encourage employees to achieve outstanding achievements. Forexamples:

    The Canon Meister (Multi-Skilled Worker) Award Systems for specialties thatcontribute to superior production

    The Environment Award in recognition of excellent environmental practices.

    Awards President's Canon in order to reward companies, departments, groups and

    individual workers made major contributions to the development of the company's

    activities or its products.

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    VI. Performance appraisal & compensation

    1. Performance appraisal process

    Based on work objectives have been established, they evaluated the results that was be

    achieved by 2 ways:

    Percent 0% 20% 40% 60% 80% 100%

    Point 0 2 4 6 8 10

    2. Consolidation of ISO 14001 Certification

    Canon has been creating environmental management systems (EMS) and acquiring ISO

    14001 certification at operational sites both inside and outside Japan since 1995. After

    initially establishing and implementing EMS at individual operational sites, since 2004 we

    have striven to gain consolidated ISO 14001 certification to ensure appropriate decision

    making from an optimal Group-wide perspective, utilizing environmental data compiled from

    all operational sites. This objective was achieved for manufacturing and marketing

    subsidiaries inside and outside Japan in 2007.

    As of December 2013, Canon Inc. and 127 Group companies (total of 128 companies) in 40

    countries and regions worldwide were covered by the consolidated ISO 14001 certification.

    We will continue to check and improve our environmental management systems by

    Define the job and its standardsStep 1

    Measure employees performance against these standardsStep 2

    Provide feedback to the employees so that they can improve theirperformanceStep 3

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    conducting internal and external audits as well as inspections by top management.

    3. Environmental Performance Evaluation System

    Canon utilizes consolidated performance evaluations to assess management conditions at

    individual products operations and Group companies. Since 2001, these evaluations have also

    incorporated an environmental performance evaluation system.

    Environmental performance evaluations are carried out by the Global Environment Center,

    under the supervision of the director in charge of the environment, according to a point

    system in which achievements of individual products operations, manufacturing and sales

    companies are evaluated based on the established criteria linked to the environmental goals.

    These environmental evaluations account for approximately 10% of the overall consolidated

    performance evaluation. Results are announced to the Group every six months.

    4. Environmental Performance Evaluation Process

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    VII. Benefits and Services

    At Canon Business Process Services (CBPS), youll get more than a paycheck. Our extensive

    employee benefits package provides financial protection and peace of mind for our

    employees and their families. Full-time and part-time employees working 30 hours or moreper week on a regularly scheduled basis are eligible to participate in CBPS benefit coverage.

    Medical: CBPS provides several comprehensive and cost-effective medical plans where

    CBPS and its employees share the cost of coverage. You have a choice between two PPOs; in

    California, there is a choice between two Kaiser HMO plans.

    Prescription Drug Coverage:The prescription drug discount program has access to more

    than 59,000 retail pharmacies nationwide.

    Dental Insurance:We offer our employees the option of choosing between two different

    dental plansa PPO and a DMO.

    Vision Coverage:CBPS offers vision coverage to its employees, covering exams, lenses,

    frames and contacts.

    Disability Insurance: CBPS provides you with both short-term disability and long-term

    disability coverage at no cost to you.

    Life and AD&D Insurance:CBPS also provides basic life insurance and basic accidental

    death & dismemberment insurance coverage at no cost to you.

    Domestic Partner Eligibility:In order to meet the needs of our diverse population, we offer

    domestic partner (same and opposite sex) benefit coverage.

    Time Away:CBPS recognizes that life can be hectic, and we encourage our employees to

    take time to decompress and enjoy life. For this reason, we offer the following:

    Paid Time Off (PTO)

    Holiday Pay

    Retirement Planning: CBPS offers a 401(k) saving and investment plan to most full-time

    and part-time employees. The plan helps our employees save for retirement on a pre-tax basis

    and build up their savings.

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    Employee Assistance Program:This program is available 24 hours a day, 7 days a week so

    employees can speak with a professional who can help with a wide variety of personal and

    family issues. All assistance is completely confidential.

    VIII.

    Conclusion

    Canon has been creating environmental management systems (EMS) and acquiring ISO

    14001 certification at operational sites both inside and outside Japan since 1995. After

    initially establishing and implementing EMS at individual operational sites, since 2004 we

    have striven to gain consolidated ISO 14001 certification to ensure appropriate decision

    making from an optimal Group-wide perspective, utilizing environmental data compiled from

    all operational sites.

    As of December 2013, Canon Inc. and 127 Group companies (total of 128 companies) in 40

    countries and regions worldwide were covered by the consolidated ISO 14001 certification.

    They have a management system successful and effective.

    IX. References:

    http://www.canon.co.in/personal/web/company/about/careers

    http://www.canon-vn.com.vn/en/recruitment_policy.html

    http://ca.linkedin.com/pub/nadine-nabhan/50/5a5/5b7

    http://www.canon-vn.com.vn/vn/recruitment_policy.html

    https://www.hrapply.com/jobs-cbps-

    ph/AppJobView.jsp?link=14597&page=AppJobList.jsp&skimSessionName=com.hrlogix.vie

    w.cont.table.cs.req.JobListTable&skimName=requisition.requisition_id&skimNdx=0&op=re

    set

    http://www.canon.com/csr/human_rights/diversity.html

    http://www.usa.canon.com/cusa/about_canon

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