Hr Project Part 1

8/12/2019 Hr Project Part 1

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A RESEARCH PROJECT REPORT

ON

STUDY OF MOTIVATIONAL FACTORS-COMPARATIVE ANALYSISOF MANAGERS AND WORKERS

SUBMITTED IN THE PARTIAL FULFILLMENT FOR THE AWARD OF

DEGREE OF MASTER IN BUSINESS ADMINISTRATION 2011-2013

UNDER THE GUIDANCE OF:

Ms. DEEPIKA VARSHNEY

ASSISTANT PROFESSOR, RDIAS

SUBMITTED BY:

TRIPTI SHARMA

12315903911

MBA, Semester 4

Batch-(2011-13)

RUKMINI DEVI INSTITUTE OF ADVANCED STUDIES

Naac accredited Agrade

An ISO 9001:2008 Certi fi ed I nstitu te

(Approved by AICTE, HRD Ministry, Govt. of India)

Affiliated to Guru Gobind Singh Indraprastha University, Delhi

2A & 2B, Madhuban Chowk, Outer Ring Road, Phase-1, Delhi-110085


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STUDENTS DECLARATION

This is to certify that I have completed the Project titled STUDY ON

MOTIVATIONAL FACTORS-COMPARATI VE ANALYSIS OF MANAGERS AND

WORKERS under the guidance of Ms.DEEPIKA VARSHNEY in the partial

fulfillment of the requirement for the award of the degree of MASTERS IN

BUSINESS ADMINISTRATION from RUKMINI DEVI INSTITUTE OF

ADVANCED STUDIES, New Delhi.

This is an original work and I have not submitted it earlier elsewhere.

TRIPTI SHARMA

Roll no-12315903911

MBA-IV Semester


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CERTIFICATE OF GUIDE

This is to certify that the project titled STUDY ON MOTIVATIONAL

FACTORS-COMPARATIVE ANALYSIS OF MANAGERS AND WORKERS is an

academic work done by TRIPTI SHARMA submitted in the partial fulfillmentof the requirement for the award of the degree of MASTERS IN BUSINESS

ADMINISTRATION from RUKMINI DEVI INSTITUTE OF ADVANCED

STUDIES,New Delhi. under my guidance and direction. To the best of my

knowledge and belief the data and information presented by her in the project has

not been submitted earlier elsewhere.

Ms. Deepika Varshney

Assistant Professor

RDIAS


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ACKNOWLEDGEMENT

I am indebted to Ms.DEEPIKA VARSHNEY for providing me guidance

throughout the project. Also for the support and enthusiasm she provided me and

values she has inculcated in me during the course of study. Without her continuous

help the project would not have been materialized in the present form. Her

valuable suggestions helped me at every step.

I also want to express my gratitude to all the members, who provided me an

opportunity in fulfilling the desire of reaching my goal and without whom the

project would have not been able to complete.

Also I owe sincere thanks to all my faculty members for their moral support,

guidance & helping me in completion of the project.

TRIPTI SHARMA

Roll no-12315903911

MBA-IV Semester


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SUMMARY

While studying management it was realized that most of the already existing theories discuss

motivation to work from a general perspective. Therefore it was interesting to investigate

motivation on a deeper level.

MOTIVATIONAL FACTORS-COMPARATIVE ANALYSIS OF MANAGERS AND

WORKERS

The research questions for the study are, is there a difference in motivation between managers

and workers? If so, what is the difference between the two? The purpose is to examine if a

manager and a worker have shared understandings and common factors ofwhat motivates them,

or if certain characteristics can be distinguished. To conduct research various managers and

workers working with different organizations were selected and interviewed to know their views.

Moreover, the method of the interviews is qualitative; mostly to create a comfortable feeling for

the interviewee and to get deep insight of what motivates that person.

There are various old famous theories regarding motivation to work; and also more recent

research about the subject. The theoretical framework has been useful in two ways, to get a

foundation so that we could accomplish interviews with thought to worthy questions. The secondreason was to be able to interpret and analyze the collected material.

To a certain point there are some similarities in motivation to work between a worker and a

manager; however main focus is on differences. Perspective of how they feel about their work

and their possibility towards advancement was analyzed. All interviewees have a great interest

for their work and the financial line of business, moreover, the managers are satisfied with their

positions and the workers are satisfied at the moment but would like to advance in the future.

The most important interview questions in the study are, is it important for you to get rewards

for your performance? What f actors are motivating to you? The outcomes of answers differ

between the managers and the workers. Furthermore, various theories of


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Herzberg, Vroom and other theories were presented in the study to be able to strengthen the

argument. Indeed, the more resent articles have been helpful while interpreting the collected

material.

At last answers to various research questions were confirmed that, there are differences in

motivation to work between managers and workers. Money is a great motivator for the

workers, and working climate, recognition and free time are the essential factors for the

managers. It was also concluded that people always strive for more. Workers want more tangible

rewards and material benefits and on the contrary the managers desire non material factors as

family and free time.


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TABLE OF CONTENTS

CONTENT PAGE NO.

CHAPTER1 INTRODUCTION

1.1ABOUT TOPIC1.1a WHAT IS MOTIVATION 1

1.1b IMPACT OF MOTIVATION ON OFGANISATION

PERFORMANCE

2-4

1.1c VARIOUS MOTIVATON THEORIES 5-9

1.1d MOTIVATIONAL FACTORS FOR EMPLOYEES 10-11

1.2 LITERATURE REVIEW 12-14

CHAPTER2 RESEARCH METHODOLOGY

2.1 PURPOSE OF STUDY 16

2.2 STATEMENT OF OBJECTIVES 16

2.3 RESEARCH METHODOLOGY OF THE STUDY

2.3a SAMPLE DESIGN 17

2.3b SAMPLING TECHNIQUE 17

2.3c INSTRUMENTS OF DATA COLLECTION 18

2.3d STATISTIAL TOOLS USED 18

2.3e RESEARCH METHOD USED 19

2.3f DURATION OF STUDY 19

2.4 LIMITATIONS 20

CHAPTER3 ANALYSIS AND INTERPRETATION

3.1 DATA ANALYSIS 22-41


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CHAPTER4 FINDINGS 43-44

CHAPTER -5 RECOMMENDATIONS AND CONCLUSION

5.1 SUGGESTIONS AND RECOMMENDATIONS 46

5.2 CONCLUSION 47-48

BIBLIOGRAPHY 50-51

APPENDIXQUESTIONNIARE 53-58


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LIST OF TABLES

CONTENT PAGE NO.

TABLE1-Represent views of employees towards importance of salary 22

TABLE2-Response of employees towards the importance of financial and

non- financial incentives23

TABLE3-Shows the level of satisfaction of the employees 24

TABLE4-Response of employees towards the importance of breaks and leaves

in organization

25

TABLE5-Response of employees towards the importance of physical

conditions in organization26

TABLE6-Views of employees towards job security 27

TABLE7-Response of employees towards the importance of retirementbenefits

28

TABLE8-Response of employees towards medical benefits 29

TABLE9-Response of employees towards visibility with top management 30

TABLE10-Response of employees towards role of supervisors 31

TABLE11-Response of employees towards the role of their job 32

TABLE12-Level of employee satisfaction with role and responsibility in work 33

TABLE13-Response of employees towards importance of informal relations at

work

34

TABLE14-Level of satisfaction with HR department 35

TABLE15-Response of employees towards importance of team spirit for

Work

36

TABLE16-Response of employees for importance of extracurricular activities 37

TABLE17-Response of employees towards self actualization needs 38

TABLE18-Response of employees towards importance of flexibility at work 39

TABLE19-Response of employees towards importance of growth opportunities 40

TABLE20-Response of employees towards the role of self determination 41


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Chapter 1

I ntroduction & L iterature review


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Chapter-2

Research Methodology


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Chapter 3

Analysis and interpretation


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Chapter 4

Findings


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Chapter5

Recommendations & conclusions

Documents

Hr Project Part 1