HRG App for Apple iOS Devices - Home - Video iOS A… · HRG App for Apple iOS Devices iPhone iPod touch iPad Document 800-12168 – Rev A – 07/2012. Revisions Issue Date Revisions

User Guide

HRG App forApple iOS Devices

iPhoneiPod touch

iPad

Document 800-12168 – Rev A – 07/2012

Revisions

Issue Date Revisions

A 07/2012 New document.

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Contents | 3

Contents 1

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Mobile Device Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2 Installing the HRG App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Installing the App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

3 Running the HRG App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Logging On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6About the Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

4 Managing Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Adding a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Editing a Device’s Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Deleting a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

5 Configuring Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

6 Viewing Live Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Viewing Live Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Controlling PTZ Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

7 Playing Recorded Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

8 Managing Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Adding a Camera to Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Removing a Camera from Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Adding a Bookmark to Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Removing a Bookmark from Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

9 Managing Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Enabling/Disabling Alarm Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Viewing Alarm Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Clearing Alarm Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

10 Managing Local Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Adjusting Pan/Tilt Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Enabling/Disabling Auto Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

11 Changing the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

12 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

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1Introduction 1

Overview

Honeywell’s HRG mobile client app can be used to remotely monitor live video, search, play back, and control PTZ cameras from an embedded DVR via a wireless network connection.

With this app installed on your smartphone or tablet device, you can log on to the front-end DVR or camera using WiFi, 2G, or 3G. If no public IP address is available, the device can be accessed by using a dynamic domain name (host name) or by forwarding ports to the public IP of the router.

Note Carrier data rates may apply when using this software. Contact your carrier for information about your cellular data plan rates.

Mobile Device Requirements

The HRG mobile client app can be used with an iOS device (iPod touch, iPhone, or iPad) running iOS 4.0 or higher.

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2Installing the HRG App 2

Installing the App

To install the app:

1. Search for "HRG" (iPhone/iPod touch) or "HRG HD" (iPad) in the App Store.

2. Download and install the app on your iOS device.

3. Tap the HRG app icon to start the app.

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3Running the HRG App 3

Logging On

You will need to register a user account the first time you start the app.

To register a user account

1. Tap the HRG app icon .

1. Next to User name, enter a user name.

2. Next to Password, enter a password. The password must contain six or more characters.

3. Next to Confirm, re-enter the password.

4. Tap Register.

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Running the HRG App | 7

To log on to the app

1. Tap the HRG app icon .

1. Next to User name, enter your user name.

2. Next to Password, enter your password.

3. If you want your iOS device to remember your user name and password the next time you start the app, move the Auto Login slider to .

4. Tap Login.

The main menu appears.

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Running the HRG App | 8

About the Main Menu

The main menu appears when you log on to the application. Scroll down to see all of the menu options.

* iPad: Alarm Management

Menu Item User Action(s)

Live View live video and control connected PTZ cameras.

Playback Play back recorded video clips.

Devices Display device list, add/delete/modify a new device or view device information.

Favorites Set channels and bookmarks as favorites.

Channel Config Configure camera’s stream type, resolution, frame rate, and bit rate.

Alarm Manage* Manage alarm settings.

Local Config Set auto login, PTZ step speed.

Account Modify password.

About View software name and version information.

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4Managing Devices 4

Adding a Device

To remotely view video from a DVR or network camera, or to remotely control a network PTZ camera, you must add a device. You can add up to 100 devices.

To add a device

1. On the main menu, tap Devices.

2. In Devices, tap Add.

The following screen appears:

3. In New Device, do the following:

a. Next to Device name, tap Input name, and then enter a name for the device.

b. Next to Register mode, tap the right arrow , tap IP, Domain, or DDNS, and then tap Back.

c. Next to Address, tap Input address, and then enter the IP address/domain address/DNS address of the device.

d. Next to Port, tap to enter a new port number. The default port number for IP/domain mode is 8000. The default port number for DDNS mode is 80.

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Managing Devices | 10

e. Next to User name, tap to enter a new user name. The default user name is admin.

f. Next to Password, tap to enter a new password. The default password is 12345.

g. Next to Chan No., tap to enter the number of channels that the selected device supports (for example, HRG4 = 4). The default number of channels is

4. Tap Save to save the settings.

The device that you have added now appears in the Devices list.

5. Tap HRG to return to the main menu.

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Editing a Device’s Settings

You can edit the settings of a device that you have added.

To edit a device’s settings

1. In Devices, tap the right arrow next to the device that you want to edit.


2. Tap Edit.

3. You can edit any of the following device properties:

• Device name

• Register mode

• Address

• Port

• User name

• Password

• Channel Number


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Deleting a Device

You can delete a device that you have added.

To delete a device

1. In Devices, slide the right arrow from right to left next to the device that you want to delete.

The arrow is replaced by a red Delete button.

2. Tap Delete to remove the device from the Devices list.

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5Configuring Cameras 5

You can configure the live view parameters of each camera according to your network environment.

To configure a camera

1. On the main menu, tap Channel Config.

2. In Select Channel, tap the right arrow next to the device that you want to configure to display a drop-down list of that device’s channels.

3. Tap the right arrow next to the channel (camera) that you want to configure.


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Configuring Cameras | 14

4. In Channel Config, do the following:

a. Next to Chan name, enter a name for the camera.

b. Next to Param type, tap the right arrow , tap Customize (iPad: Custom) or General, and then tap Back.

When the parameter type is set to General, not all parameters are configurable, and the following default settings are used:

c. Next to Encoding para., tap the right arrow , select the video encoding type (Main stream or Sub stream), and then tap Back.

d. Next to Stream type, tap the right arrow , select the video stream type (Video&Audio or Video), and then tap Back.

e. Next to Resolution, tap the right arrow , select the video resolution type (camera dependant), and then tap Back.

f. Next to Image quality, tap the right arrow , select the image quality level (Highest, Higher, Medium, Low, Lower, Lowest), and then tap Back.

g. Next to Bitrate type, tap the right arrow , select the bit rate type (VBR [variable] or CBR [constant]), and then tap Back.

h. Next to Max. bitrate, tap the right arrow , select the maximum bit rate for the camera depending on your network environment (from 32K to 16384K—scroll down the list for more options), and then tap Back.

i. Next to Frame rate, tap the right arrow , select a frame rate for the camera (from 25/30 to 22), and then tap Back.


Parameter Description

Encoding para. Sub stream

Stream type Video

Resolution QCIF

Image quality Lowest

Bitrate type CBR

Max. bitrate 32K

Frame rate 4

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6Viewing Live Video 6

After you have configured the live view parameters of a camera on your iOS device, you can remotely view live video from the camera and control PTZ movement.

Viewing Live Video

The Live screen has the following buttons:

To view live video

1. On the main menu, tap Live. By default, the Live screen is divided into four panes.

Buttons Description Buttons Description

Add camera for live view Switch camera for live view

Stop playing Picture capture

Bookmarks PTZ control

Audio on/off

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Viewing Live Video | 16

2. Select the pane where you want to display live video, and then tap .

3. Tap the right arrow next to the device that you want to view video from to display a drop-down list of that device’s channels.

4. Tap the channel that you want to view live video from. By default, Sub (sub stream) is selected. To view main stream video, tap Main.

5. Tap Live to return to the Live screen.

To enlarge a live video pane

• On the Live screen, double-tap the pane that you want to enlarge. (Double-tap the pane again to return it to its original size.)

To zoom in or out

• While touching the screen, stretch your thumb and forefinger apart (from the center outward) to zoom in, or pinch your thumb and forefinger together (from the outside inward) to zoom out.

To add a bookmark

1. In the toolbar at the bottom of the Live screen, tap to save the current live view information as a bookmark.

2. Enter the bookmark name, and then tap Save.

To capture a still image

• Select the pane where you want to capture the image (the active pane is outlined in red), and then, in the toolbar at the bottom of the Live screen, tap to capture a still image.

When a still image is captured, the camera icon turns red and a shutter click sound is heard.

Note Captured images are stored in the Photo folder of your iOS device by default. Access the directory to view or delete an image.

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Controlling PTZ Cameras

You can remotely control the pan and tilt movements of a PTZ camera.

To enable PTZ control mode

1. Select the pane where you want to control the camera (the active pane is outlined in red), and then, in the toolbar at the bottom of the Live screen, tap to enable PTZ control mode.

When PTZ control mode is enabled, the PTZ control icon turns red , and four white direction arrows appear on the screen.

2. Slide your finger over the screen in the direction that you want to move the camera.

To set a preset

1. While PTZ control mode is enabled, move the camera to the position you want to set as a preset, and then tap .

2. Enter a preset number, and then tap Set.

To call a preset

1. While PTZ control mode is enabled, tap .

2. Enter the number of the preset that you want to call, and then tap Call.

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To adjust the picture brightness

1. While PTZ control mode is enabled, tap .

A slider appears.

2. Using your finger, move the slider left or right to adjust the picture brightness. Moving the slider to the left decreases the brightness, while moving the slider to the right increases the brightness.

To disable PTZ control mode

• While PTZ control mode is enabled, tap to disable PTZ control mode. The icon

changes to gray , indicating that PTZ control mode is disabled.

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7Playing Recorded Video 7

You can retrieve recorded video files from a remote storage device for playback.

To retrieve recorded video for playback

1. On the main menu, tap Playback.


2. In the Channel box, tap the right arrow to see the Select Channel screen.

3. Tap the right arrow next to a device to display a drop-down list of that device’s channels.

4. Tap a channel to retrieve recorded video from. The selected channel now appears in the Channel box on the Playback screen.

5. In the Start Time and End Time boxes, tap the right arrow to enter a start time and an end time to search for. Enter a date and time (see below), and then tap Back (iPad: Playback).

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Playing Recorded Video | 20

6. After you have entered a start time and an end time, tap File Search. The Remote Record File List is displayed.

7. Select the file that you want to retrieve, and then tap to start playing the video.

During playback, you can:

• Tap to capture a still image.

• Tap or to mute/unmute the audio.

Note Captured images are stored in the Photo folder of your iOS device by default. Access the directory to view or delete an image.

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8Managing Favorites 8

You can add or remove a camera (channel) or bookmark from your Favorites list.

Adding a Camera to Favorites

To add a camera to Favorites

1. On the main menu, tap Favorites.

2. In Favorites, tap Channels, and then tap Add to add a camera.

3. In Select Channel, tap the right arrow next to a device to display a drop-down list of that device’s channels.

4. Select the cameras that you want to add to Favorites, and then tap Confirm.

The cameras are added to the Channels list.

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Managing Favorites | 22

Removing a Camera from Favorites

To remove a camera from Favorites


2. In Favorites, tap Channels to view and manage the list of added cameras.

3. Slide your finger from left to right over the camera that you want to remove, and then tap Delete.

The camera is removed from the Channels list.

Adding a Bookmark to Favorites

See To add a bookmark on page 16.

Removing a Bookmark from Favorites

To remove a bookmark from Favorites


2. In Favorites, tap Bookmarks to view and manage the list of added bookmarks.

3. Slide your finger from left to right over the bookmark that you want to remove, and then tap Delete.

The bookmark is removed from the Bookmarks list.

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9Managing Alarms 9

You can view and manage alarm notifications.

Enabling/Disabling Alarm Notifications

To enable alarm notifications

1. On the main menu, tap Alarm Manage (iPad: Alarm Management).

2. Tap Receive Setting.

3. Tap the device that you want to receive alarm notifications from, and then move the slider to ON .

To disable alarm notifications


2. Tap Receive Setting.

3. Tap the device that you want to disable alarm notifications from, and then move the slider to OFF .

Viewing Alarm Notifications

You can view alarm notifications from any screen that displays the alarm info button in the top right corner. Tap the button to go to the Alarm Info screen.

To view alarm notifications in Alarm Manage


2. Tap Alarm Info to view a list of alarm notifications.

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Managing Alarms | 24

Clearing Alarm Notifications

To clear an alarm notification


2. Tap Alarm Info to view a list of alarm notifications.

3. Tap the alarm notification that you want to clear from the list, and then tap .

4. A dialog box appears asking if you want to clear all the alarm information. Click Confirm to clear the alarm notification.

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10Managing Local Configuration 10

You can adjust the pan/tilt movement speed and turn auto login on or off in the Local Configuration settings.

Adjusting Pan/Tilt Speed

To adjust the pan/tilt movement speed

1. On the main menu, tap Local Config.

2. Move the PTZ step slider left or right to adjust the pan/tilt movement speed. Seven steps are selectable. The higher the number, the faster the speed.

3. Tap Confirm to save the setting.

Enabling/Disabling Auto Login

To enable auto login


2. In Local Config, move the Auto Login slider to .


To disable auto login


2. In Local Config, move the Auto Login slider to .


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11Changing the Password 11

You can change the password of the current login user account in the Account settings.

To change the password

1. On the main menu, tap Account.


2. In the Old Password box, enter your current password.

3. In the New Password box, enter the new password.

4. In the Confirm Password box, re-enter the new password.

5. Tap Confirm to save the new password setting.

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12Troubleshooting 12

What kinds of devices are compatible with this app?

Devices that adopt the H.264 standard are compatible with this app.

I see a 'login failed' error message when I try to access a device via WiFi.

Check whether the WiFi parameters are configured properly on your iOS device.

After starting to view live video, the video does not run smoothly and my iOS device is noticeably slower.

Try viewing less cameras at the same time, or decrease the frame rate and resolution in the Channel Config settings (see Configuring Cameras on page 13).

www.honeywellvideo.com+1.800.796.CCTV (North America only)

[email protected]

© 2012 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell. The information in this publication is believed to be accurate in all respects. However, Honeywell cannot assume responsibility for any consequences resulting from the use thereof. The information contained herein is subject to change without notice. Revisions or new editions to this publication may be issued to incorporate such changes.

Document 800-12168 – Rev A – 07/2012

http://www.honeywellvideo.com/

Documents

HRG App for Apple iOS Devices - Home - Video iOS A… · HRG App for Apple iOS Devices iPhone iPod touch iPad Document 800-12168 – Rev A – 07/2012. Revisions Issue Date Revisions