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Jacqueline J. Spence 5491 "K" Street, King's Park * Belize, Central America * (501) 223-0050 or (501- 610-5171) Email: [email protected] A trustworthy and confidential Business Management professional with human resou rce management, administrative, and finance background SUMMARY OF SKILLS * Familiar with several a spects o f busine ss manag ement * Supervisory skills with more than 10 years experience * Proven ability to lead effective HR and Administrative teams * Critical Thinker, Microsoft programs, organizing * Able to multi-task effectively with little or no supervision  PROFESSIONAL EXPERIENCE Belize Telemedia Limited, Belize City, Belize Central America PeopleSoft Project Manager/HR Supervisor 2008 - Present * Process work flows with written documentation for HR and Payroll * Responsible for project planning, establishing timelines, assigning of tasks a nd obtaining feedback * Coordinate Project meetings * Manage the implementation of the HR and Payroll modules * Approve all HR and Payroll modules before acceptance * Other related HR tasks  Sr. Human Resources Representative-Human Resources Section 2007 - 2008 * Supervised the daily operations of the HR Section and prepared budgets and mon thly reports * Ensured that personnel policies and procedures were disseminated to staff * Conducted and coordinated interviews for temporary and other positions * Verified and approved all employees data entered in HRIS * Made preparation for the yearly staff evaluation and ensured that all appraisa ls were submitted to HR * Coordinated investigations & maintained database/records of job-related accide nts * Assisted and served as alternate for HR Manager in her absence. * Checked all insurance claims before they were submitted for processing. * Processed Immigration requests on behalf of the Company, i.e. work permits, vi sa extensions, etc. * Performed other duties that were compatible with the level of the post Sr. Human Resources Representative-Trainin g Unit 2006 - 2007  * Ensured that all arrangements were made for training of staff * Checked training and travel proposals and ensured that all costs were within t he approved amounts * Reviewed training needs forms, ensured that they were entered into the trainin g needs data base * Prepared monthly reports, ensured appointment register was kept for use of the

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Jacqueline J. Spence

5491 "K" Street, King's Park * Belize, Central America * (501) 223-0050 or (501-610-5171)Email: [email protected]

A trustworthy and confidential Business Management professional with human resource management, administrative, and finance background

SUMMARY OF SKILLS

* Familiar with several aspects of business management* Supervisory skills with more than 10 years experience* Proven ability to lead effective HR and Administrative teams* Critical Thinker, Microsoft programs, organizing* Able to multi-task effectively with little or no supervision 

PROFESSIONAL EXPERIENCE

Belize Telemedia Limited, Belize City, Belize Central AmericaPeopleSoft Project Manager/HR Supervisor 2008 - Present

* Process work flows with written documentation for HR and Payroll* Responsible for project planning, establishing timelines, assigning of tasks and obtaining feedback* Coordinate Project meetings

* Manage the implementation of the HR and Payroll modules* Approve all HR and Payroll modules before acceptance* Other related HR tasks Sr. Human Resources Representative-Human Resources Section 2007 - 2008

* Supervised the daily operations of the HR Section and prepared budgets and monthly reports

* Ensured that personnel policies and procedures were disseminated to staff* Conducted and coordinated interviews for temporary and other positions* Verified and approved all employees data entered in HRIS* Made preparation for the yearly staff evaluation and ensured that all appraisals were submitted to HR* Coordinated investigations & maintained database/records of job-related accidents* Assisted and served as alternate for HR Manager in her absence.* Checked all insurance claims before they were submitted for processing.* Processed Immigration requests on behalf of the Company, i.e. work permits, visa extensions, etc.* Performed other duties that were compatible with the level of the post

Sr. Human Resources Representative-Training Unit 2006 - 2007

 * Ensured that all arrangements were made for training of staff* Checked training and travel proposals and ensured that all costs were within the approved amounts* Reviewed training needs forms, ensured that they were entered into the training needs data base* Prepared monthly reports, ensured appointment register was kept for use of the

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training room* Ensured that subscription orders and register was maintained in a timely manner* Ensured that snacks and/or lunches were ordered for meetings or trainings* Performed other related duties that were compatible with the post

-Page 2-Jacqueline J. Spence

5491 "K" Street, King's Park * Belize, Central America * (501) 223-0050 or (501-610-5171)Email: [email protected]. Payroll Clerk 2002 - 2006

* Prepared, summarized, and downloaded monthly salaries for permanent staff* Processed Social Security claims and checks to the Social Security Board and Income Tax Department* Assisted with preparation of casual salaries* Executed Payroll functions in the absence of the Payroll Officer

Sr. Administrative Assistant - Administration Section 1997 - 2002

* Prepared and managed budget for operating and capital spending for Administrative Section* Negotiated best prices, coordinated and monitored stationery and supplies forCompany's operation* Responsible for the Company's mail delivery system and all internal telecommunications requests* Maintained accurate and updated contract records for all of the Company's buildings* Ensured all furniture, signs, etc. were color coordinated for all Company's buildings* Assisted Manager to execute hurricane preparedness plan* Supervised staff in Administrative Section

Payroll Clerk 1994 - 1997

* Prepared salaries for casual workers, contract staff* Prepared monthly reports* Processed Social Security claims* Assisted with Income Tax TD 4 forms

Accounting Clerk 1992 - 1994

* Reconciled accounts receivable

Study Leave 1990 - 1992

* Study leave granted to acquire Associates Degree* Assistant Mall Manager (internship at Wausau Center Mall, WI)

Clerk Typist 1989 - 1990

* Recorded information for DP cards for each customer

References: Available upon requestEDUCATION

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Baker College, Flint MI, USAPresently pursuing Bachelor's Degree in Human Resource Management (Completing August, 2010)

Goulet Telecom, Montreal, CanadaCertificate in Human Resources Management in Telecommunications (2006)

Northcentral Technical College, Wausau, WI, USAAssoicates Degree in Business Administration, concentration in Small Business Management (1992)

Pallotti High School, Belize, Central AmericaDiploma in Commercial Studies (1987)

Keywords: Project Manager, Assistant Mall Manager, Senior Human Resources Representative, Senior Administrative Assistant, Senior Payroll Clerk, Payroll Clerk,Accounting Clerk, Clerk Typist