Human Resources and Business Administration Professional

  • Published on

  • View

  • Download

Embed Size (px)


  • 8/3/2019 Human Resources and Business Administration Professional


    KIM KHA DUNBAR109 East Pasadena RoadOak Ridge, TN 37830(865)


    Background includes a strong record of human resources andmanagement achievements for increasing the profitability andefficiency of a $40 million business with 210 employees. Success hasbeen based on: (1) winning two annual Top Performer Awards in thearea and region out of approximately 400 Target locations; (2)managing the human resources and facilitating teamwork throughout theentire facility; and (3) implementing the management efforts thatmotivated employees to exceed overall performance objectives.Specific strengths include:

    * manager/employee recruiting and development* employee performance evaluations and coaching* profit/loss accountability and cost controls* maintaining high standards for customer service* managing and administering training programs

    * building and maintaining a positive work environment


    2007 - Present * Knoxville & Chattanooga, TN


    Store Manager

    Manage and oversee all aspects of human resources for 210 employees,business administration, and overall operations for this $40 million

    retail store. Earned recognition for providing leadership directionand motivation to the entire store team that resulted in consistentachievement of goals related to profitability, employee development,HR policy compliance, cost control, business performance, andoperating efficiency. The following highlights my specificachievements and strengths by category related to human resources andmanagement that are transferable to any industry:


    * Initially hired as Executive Team Leader in Knoxville and wasquickly promoted to the Store Manager position overseeing all aspectsof operations for the $40 million Chattanooga location with 210


    * Recognized twice with annual "Top Performer" awards as the #1Store Manager out of 61 stores and 250 managers.

    * Achieved recognition from Regional Vice President as "TopPerformer" of the quarter for overall performance of 400 stores inthe region.

    * Selected for the Leadership Academy Training as one of 60

  • 8/3/2019 Human Resources and Business Administration Professional


    Managers out of 400 stores in the region.

    Human Resources:

    * Recruit, hire and retain highly qualified employees/managers andfacilitate teamwork among all 210 employees to cultivaterelationships with each department and ensure attainment of goals.

    * Conduct employee/manager performance evaluations and providefeedback/coaching to improve job performance, prepare employees forpromotions, and encourage the development of skills in critical areas.

    * Recognize and acknowledge employees who comply with safetyprotocols and establish them as examples for all team members tofollow; quickly address/correct performance and safety issues.

    * Oversee and facilitate the training process of new hires andassign continual training for all team members.

    * Monitor and administer payroll to ensure accurate pay rate forteam members.

    Business Management / Administration:

    * Oversee all aspects of business operations including P&Lanalysis, business administration, cost controls, business planning,marketing, promotions, operational reporting, and problem-solving.

    * Maximize profitability by evaluating/analyzing store financialreports and adjusting operations to reduce expenses.

    * Consistently achieve the overall revenue and gross margin goalsand create strategies ensure that objectives are communicated andimplemented in each department.

    * Prioritize/drive continuous improvements in profit formula toimpact store profitability.

    * Organize and conduct monthly team meetings to address companyupdates, improvements, and sales goals.

    Additional Experience:

    ~ Pastry/Pantry Chef - LE PARIGO, Knoxville, TN, 2006 - 2007

    ~ Office Assistant - FINK'S JEWELERS, Charlotte, NC, 2005 - 2006

    ~ Color Specialist - VICTORIA'S SECRET BEAUTY, Charlotte, NC, 2004 -2005


    B.S. in Biochemistry, Cellular, and Molecular BiologyUniversity of Tennessee, Knoxville, TN

    Associates in Culinary ArtsJohnson & Wales University, Charlotte, NC

  • 8/3/2019 Human Resources and Business Administration Professional


    Keywords:Human Resources Manager, General Manager, Trainer, Director


View more >