Human Resources Director in Harrisburg PA Resume Linda Munoz

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  • 7/27/2019 Human Resources Director in Harrisburg PA Resume Linda Munoz

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    L I N D A M . M U O Z , P H R , C B P [email protected] 717-805-1912

    HUMAN RESOURCES PROFESSIONAL WITH DIVERSE,HANDS-ON HREXPERIENCEDriving employee selection, mentoring senior management, ensuring legal compliance, implementation

    of HR systems, design and communication of employee benefits programs and development of cost-sharing structures that maximize cost-saving opportunities, increase productivity, encourage

    communications and enhance employee satisfaction.I N I T I A T I V E S A N D A C C O M P L I S H M E N T S

    Undertook an in-depth strategic analysis of benefits, leave and wellness programs at Harrisburg AreaCommunity College. Established a 3-yr implementation plan of changes and enhancements.

    Attracted candidates from various sources, including college recruitment, career fairs, directcommunity contact, print and web advertising, and social media. Have never had to performcorrective action on or terminate someone I've hired.

    At American Cancer Society (ACS), through switching from primarily print to online advertising, cutannual recruitment expenditure nearly 70% in 1 year with no apparent reduction in qualifiedapplicant pool.

    Established highest quality possible in administration of ACS benefits and payroll. Developed and updated ACS salary administration procedures, performance evaluations, and employee

    development programs as project manager and subject matter expert, and supported programs assystems manager. These initiatives streamlined procedures and saved thousands of dollars.

    Enabled ACS to earn 5 consecutive Best Places to Work in PA awards from 2005-2009 throughincreased employee engagement and communication strategies.

    P R O F E S S I O N A L E X P E R I E N C E

    Crown Global Consulting, LLC, Lincoln, NE 2013-currentSenior Extension Associate Assist in the development of customized interviewing and employee development tools.Harrisburg Area Community College, Harrisburg, PA 2011-2013Director, Benefits and Wellness Within first 30 days, consolidated contracted insurances to non-commission based benefits

    consultant, which saved college thousands of dollars in annual broker commissions. Conducted health insurance request for proposal which resulted in medical insurance carrier change,

    employee migration to a lower cost plan, and approximate savings of more than $1.5 million, in thefirst of a 3-year rate agreement. Total anticipated savings of $3-$5 million.

    Created new benefits communication strategy, including creation of entirely new hard copy,electronic collaterals, and benefits educational programming, which improved employees' awareness,understanding, and appreciation of benefits programs.

    Chair, Strategic Wellness Committee; ex-officio member, College Compensation Advisory Committee;and HR representative, certified Safety Committee. Ensures organizational awareness of HRDepartment's participation in decisions that affect employees.

    Have created specific communication tools which ensure compliance with repetitive requirements,such as annual CMS / Medicare notice to employees and creditable coverage plan reporting to CMS.

    Model enthusiastic, positive attitude; encourage creativity and job ownership; celebrate successes bigor small; openly discuss and evaluate "non-successes" to learn from mistakes, and allow autonomy asappropriate; efforts energize department to make it an exciting place to create and produce.

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    L I N D A M . M U O Z , P H R [email protected] Page 2

    American Cancer Society, East Central Division, Inc., Hershey, PA 2001-2011Senior Director, Benefits and HR Systems Project-managed overhaul of Division's job descriptions, using core competency analysis and incumbent/

    supervisor interviews, which resulted in reformatting and updating of approximately 90 positiondescriptions, including core competencies, preferred and required KSAs, and physical requirements.

    Played an integral role in the creation of theme-based interviewing tools for 4 key organizationalpositions and assisted in launch of program organization-wide.

    Excelled as Divisions HRIS specialist, implementing, managing, and maintaining various systemswhich maximized efficiency and streamlined Divisional operations.

    Created and established first computer-based open enrollment system for entire Division; ledtransition to web-based, year-round benefit enrollment system.

    Supported Division HR function in developing diverse programs, plans, policies, and procedureswhich enhanced employee morale and productivity while achieving organizational objectives.

    Supervised 1 Payroll / HR Manager; 1 HR Systems Coordinator; 1 full-time and 3 to 5 part-timeclerical staff, who performed benefits; payroll / compensation; HRIS; recruitment; risk management;and Division office administration functions.

    Ames True Temper Hardware, Carlisle, PA 2000-2001Human Resources Manager Organized recruitment efforts for high-intensity operation start-up; coordinated job fairs and

    administered pre-employment, computer-based testing programs to evaluate applicants qualifications. Directed HR operations for new 5-shift, 24-hour distribution center with 250 employees. Led administration of Ceridian HRIS system and E-time electronic timecard system. Conducted new-hire orientations, often to new staff with limited English language skills.TVC Communications, Inc., Annville, PA 2000Human Resources Administrator / Payroll Supervisor Performed Human Resource Generalist functions during dynamic growth of company from approximately

    120 employees to more than 800 with multi-state, multi-cultural locations. Supervised payroll function for more than 800 employees utilizing ADP applications through several

    acquisitions and mergers. Administered 401(k) and health and welfare programs.Science Applications International Corporation, Harrisburg, PA 1999-2000Human Resources Administrator Served in generalist role for divisional office as well as field locations in Pennsylvania, Maryland, and Ohio

    for global science and technology corporation with 150 staff.

    CODi, Inc. / SHELBi Industries, Inc., Harrisburg, PA 1997-1999Human Resources Manager Oversaw benefits optimization and administration, facilitating cost savings and benefit enrichment for

    dual-location manufacturer / distributor with 120 employees. Evaluated needs in order to establish company's first HR / Payroll function.

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    L I N D A M . M U O Z , P H R [email protected] Page 3

    E D U C A T I O N A L E X P E R I E N C E

    Albright College, Reading, PABachelor of Science, Organizational Behavior / Applied Psychology Graduated Magna Cum LaudeHarrisburg Area Community College, Harrisburg, PAAssociate of Arts, Business Studies concentration on Food/Hospitality Mgmt. Graduated High Honors

    P R O F E S S I O N A L T R A I N I N G A N D C R E D E N T I A L S

    Villanova University Certificate in Professional Human Resource ManagementSociety for Human Resource Management Certified Professional in Human Resource Management (PHR)World @ Work Total Rewards Association Certified Benefits Professional (CBP)Development Dimensions International, Inc. Competency-Based Position Analysis/Targeted Selection Program Management CertificationCrown Global Consulting, LLC Theme-Based Interviewing CertificationMercer ePrism and IPE Compensation Analysis and Position Benchmarking training

    P R O F E S S I O N A L A F F I L I A T I O N S

    Society for Human Resource Management Human Resource Professionals of Central Pennsylvania World at Work Total Rewards Association College and University Professionals Association for Human Resources (CUPA-HR) PennJerDel Compensation and Benefits Association (PEBA)

    T E C H N I C A L P R O F I C I E N C I E S

    MS Word, Excel, Access, PowerPoint, Publisher Email Systems (Outlook, Lotus Notes, Groupwise)

    Payroll and Time Tracking Systems (ADP eTime, Enterprise, Paytime) Banner Higher Ed System (Payroll and HR) Mercer ePrism / IPE Compensation Analysis Systems Applicant Tracking Systems (PeopleFluent & PeopleAdmin) Adobe Acrobat Reader / Writer / Connect Web-based Benefits Enrollment Systems (bSwift & ADP HWSE and WinFlex) Learning Management and Performance Management Systems