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Human Resources Manager/Human Resources Generalist/Payroll Manager/Benefits Administratorsuccessful at developing and managing all human resource functions and interacting as a key participant in business and strategic decision-making. Possess leadership, business acumen, creativity and concern for people. Excel in strategicorganizational goal setting, reward and recognition systems and morale improvement. Skill set includes motivating employees and co-workers, problem solving, excellent written and oral communication abilities, exceptional business accounting practices, and organizational abilities.

*Legal Issues and Compliance (ADA, EEO, FMLA, FLSA, OSHA, HIPPA, TITLE VII)*Change Management*HR Policies & Procedures*Confidential Record Keeping*Risk Management*Mediation/ Dispute Resolution*Wellness & Safety Committee*Disciplinary Procedures*Benefit Administration*Staff Recruitment, Development, and Training*Payroll processing*Employee Relations*Performance Management*HRIS Database Administration

*Member of SHRM and APA

Master of Business AdministrationBachelor of Business AdministrationMinor: Psychology * Stetson University * Deland, FL

Professional in Human Resources (PHR) - HR Certification InstituteCertified Payroll Professional (CPP) - American Payroll Association

Professional Experience

Human Resources Manager 2009- PresentSanford Orlando Kennel ClubManage all HR, payroll, and benefits functions for this property of Penn National Gaming; consisting of over 115 personnel, including seven department heads andexecutives. Began as a part time payroll and benefits coordinator and am now responsible for all process including: weekly payroll (processing and reconcilingdiscrepancies), benefits/401(k) enrollment and administration, HRIS database administration, policy development, recruiting and hiring employees, training/orientation, and discipline/terminations.* Launched a new Paid Time Off compensation plan to achieve business plan objectives; resulting in savings of over $50,000 annually.* Established a rapport with employees and provided tools, training, and counseling to managers for successful conflict resolution.

* Brought current payroll and employee classifications into compliance with FLSAregulations. Rectified an inefficient payroll process by creating procedures for managers to check timecards.* Designed programs to accurately track attendance and FMLA leave as well as created tools, which taught managers how to properly plan, schedule and perform employee evaluations.* Processed monthly billings from insurance providers: reviewed billings for accuracy and submitted to A/P for payment. Resolved discrepancies between carriers,payroll and the company.* Advised managers and staff on all compliance and employee relations issues inc

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luding federal and state laws, as well as corporate policies. Attended all unemployment hearings.* Investigated concerns (including illegal discrimination and sexual harassment)and made recommendations or implemented solutions to the concerns.* Remodeled the initial recruiting and hiring process, which resulted in a reduction of annual turnover (3% reduction). Enacted pre-employment, random, post accident and reasonable suspension drug testing policies, procedures and repercussions.

Store Owner 2007-2009Petland Altamonte SpringsStarted up a regional retail franchise specializing in sales of domestic pets and related food and merchandise. Established the initial organization for the franchise, which generated over $1 million in sales during the first year of operation. Directed all areas of operations, including human resources, payroll, purchasing, marketing, inventory control, logistics, information technology and administrative services.* Consistently responsible for all human resource functions of the franchise (25employees; 5 managers) including employment law, employee relations, performance management, compensation & benefits and payroll.* Created and maintained trusted relationships with over 25 regular vendors andveterinarians.* Resolved customer disputes and created effective employee conflict resolution

procedures.* Maintained profitability of operation by displaying and controlling $600,000 in inventory.* Drove sales and new business opportunities through creation and utilization ofin-store advertising campaigns, promotions, displays and events.

Technology Skills

Software/Programs (Advanced) Operating Systems* Microsoft Office (Word, Excel, Publisher, Powerpoint, Outlook) * Windows 2007,Windows XP, Windows 2000* Mac OSX

* Kronos- HRIS* Ultipro- HRIS* HR Logix- Applicant Tracking System* ADP- Payroll* Spirit- Point of SaleSoftware/Programs (Intermediate)* Microsoft Dynamics- GP (Great Plains)* Quickbooks