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CAROLYN J. KRONAUER, SPHR433 LYNETREE DRIVEWEST CHESTER, PA
[email protected]
Business-oriented senior Human Resources Leader with extensive
experience in strategic HR Management and Generalist roles. Strong
focus on business partnerships. Expert in aligning HR
programs/policies with business goals and strategies.Track record
of success in all aspects of Human Resources Management.
Expertiseincludes:
- Employee relations - Performance management- Staffing and
recruiting - Training- Compensation and benefits - Organization
development
EXPERIENCE
Graceway Pharmaceuticals, LLC Exton, PA November 2007 -
March2010A specialty pharmaceutical company that markets Aldara(R)
(imiquimod) Cream, 5%,a skin-use only prescription medicine to
treat certain types of actinic keratosis on the face and scalp.
Director, Human Resources - Directed the company's HR policies,
processes and programs. Counseled and advised on all areas of HR.
Supported sales forces and corporate offices.
* Created strategic recruitment and selection plan for the
company. Reduced agency fee usage by 87% resulting in $250K savings
over two years. Reduced days tofill from 49 to 28 per opening.
Implemented applicant tracking system.* Handled employee relations
issues including corrective action, investigationsand legal
compliance. Decreased employment claims and lawsuits by 75%.* Led
and implemented performance management process using Success
Factors system. Goals and performance reviews 100% completed for
all employees.* Designed and implemented career ladders including
determining levels, criteria, job descriptions and roll out
strategy. Resulted in 20% of sales force achievi
ng career development and promotions.* Recommended and
implemented total compensation for work force including
meritincrease process, compensation analysis and benchmarking.*
Participated on implementation team for SAP HRIS system.*
Administered benefits and open enrollment process. Evaluated and
recommended improvements to benefit programs.* Designed and
implemented exit and new hire interview program to obtain
feedback.* Selected and implemented service award program.*
Established and implemented departmental budget, objectives,
policies and operating procedures. Updated employee policies and
procedures.
G&K Services Exton, PA February 2005 - June 2007
Market leader in branded identity apparel programs and facility
services.
Regional HR Director, East RegionDirected the HR function for
the eastern region by implementing HR policies andprograms.
Instrumentation in strategic planning with region team. Supported
sales, operations, production and customer services. Led and
developed a team of 8 HR professionals within the northeast region.
Provided support and services including:
* Handled all employee and labor relations issues in the
region.
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* Led staffing and talent management for region.* Implemented
new compensation and benefits programs.* Provided organization
development and succession planning for region.* Provided
leadership and management training.
IKON Office Solutions Malvern, PA November 1999 - December
2004
The world's largest independent channel for copier/printer
technology also provides document management systems and
services.Corporate HR Business Partner/ManagerProvided strategic
and tactical HR support to the management teams of assigned
business functions for all areas of HR. Managed corporate
recruiters.
District HR Director - Sr. HR Manager - HR ManagerHeld a series
of HR management positions with increasing scope and
responsibilities.As Director, led team of 13 HR staff located in
corporate and northeast U.S. Operated as core member of senior
district team. Counseled and advised management on all HR
issues.
Shared Medical Systems (now Siemens) Malvern, PA September 1989
- October 1999World leader in healthcare information systems and
services.
Human Resources Advisor - Supported technology, marketing, sales
and consultinggroups. Handled employee relations, staffing,
compensation, benefits, training,change management and formulation
of company policies/practices. HR projects included:
* Employee Opinion Survey - project leader for two years*
Internet/email systems - develop and implement policies/guidelines*
Redeployments and job eliminations* Acquisitions - analyzed HR
aspects of new businesses
Senior Staffing Representative - Handled high volume recruiting
as top performeron team. Conducted on average 8 interviews per day.
Held job fairs resultingin high volume (> 30) hires from events
on average.
EDUCATION
Pepperdine UniversityBS Degree in Business Administration
CERTIFICATIONS
Senior Professional in Human Resources (SPHR)
