i) Y BAN NHAN DAN CQNG HOA XA HOI CHU NGHIA VIVI' NAM THANH PHO UONG BI DOc lb - Tir do - 1-14nh phiic

So: 98/BC-UBND Uong Bi, ngay 19 tiding 3 nom 2019

BAO CAO Tinh hinh, ket qua thirc hien cong tic kiem soot

thii tic hanh chinh Quy 1/2019 tren dia ban thanh pho Ming Bi

Thgc hien Thong to s6 02/2017/TT-VPCP dm Van phong Chinh phil huong dan ve nghiep vg kiem soot thu tic hanh chinh có hieu lgc tir ngay 15/12/2017; C6ng van so 1154/UBND-KSTT2 ngay 28/02/2018 dm UBND tinh Quang Ninh ve viec thirc hien the d6 bao coo tinh hinh, ket qua thirc hien kiem soot thu tic hanh chinh theo Thong ttr so 02/2017/TT-VPCP;

UBND thanh ph6 Uong Bi bao coo ve tinh hinh, ket qua, thgc hien kiem soot thu tgc hanh chinh Q14/1/2019 teen dia ban thanh pho, cu the nhu sau:

I. TINH HINH, KET QUA KIEM SOAT THU TUC HANH CHiNH 1. Ve cong b6, cong khai TTHC

, Thai gian qua va trong Q4 1/2019, cong tac kiem soot thu tic hanh chinh tiep tic UBND thanh pho, UBND cac xa, phuang duqc quan tam, chi ciao, trien khai ten cac link vgc.

UBND thanh ph6 tier) tic trien khai chi dao Trung tam Hanh chinh cong thanh pho, B6 phan tiep nhan va tra ket qua hien dai cac xa, phuang thirc hien cong bo, cap nhat 66 sung thil tgc hanh chinh kip thai, day du, dung thai gian quy dinh; to chirc niem yet cong khai tai Trung tam Hanh chinh cong thanh pho, try sa UBND cac xa, phuang danh mgc TTHC, mau hoe thil We va quy trinh, thai gian giai quyet cac TTHC thu6c tham quyen dm dan vi &rot UBND tinh quy dinh.

* Trong, Q4 1/2019, thirc hien cac Quyk dinh mai ban hanh cua UBND tinh ve vi'ec thay,doi, 1)6 sung, chuan hoa not dung, thU tic hanh chinh thu6c pham vi giai quyet cua Si, nganh, UBND cap huyen, cap xa, bao gOm cac linh vgc: Xay dung (11 TTHC, Quyet dinh s6 280/QD-UBND ngay 22/01/2019 dm UBND tinh Quang Ninh).

* Trong Q4 1/2019 (tinh so lieu tir ngay 01/01/2019 den 11/3/2019), UBND thanh ph6 da ra soot, cong khai TTHC:

- T6r:ig so thu tic hanh chinh thu6c than' quyen giai quyet cua fly, ban nhan dan cap huyen duot UBND tinh cong b6 la 302 thu tic, Trong do: SO thil tic hanh chinh khong thirc hien Trung tam hanh chinh cong la 05 thil tic l'inh vgc tiep Fong dan, xir 1)", clan thu dang thgc hien tai Trg se( tiep ding dan dm thanh ph&

S6 thil tgc hanh chinh thgc hien tai Trung tam hanh chinh cong la 297 thit tic. Tong so TTHC a dua vao thgc hien tai Trung tam hanh chinh cong thanh pho la 297/297 = 100% thu We.

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So .thu tvc hanh chinh thvc hian tiep tham dinh, phe duyat thuOc tham quyen giai quyet cua UBND thanh ph8 tai Trung tam la 297/297 = 100%.

Thu tic hanh chinh lien thong 3 cap (cap xa - cap huyan - cap tinh): 18 thil,tvc vvc Lao &Ong, thuang binh va hOi;Thil tic hanh chinh thong 2 cap (cap xa - cap huyan): 24 thil tic: 15 thU tic linh vve lao dOng, thucmg binh va xa hOi va 9 thil tic linh vuc dat dai; Thit tic hanh chinh lien thong 2 cap (cap huyan - cap tinh): 20 thil tic: 18 thil tic link vvc bao hiem )Ca hOi; 02 thii tic linh vvc lao dOng, thuong binh va xa hOi

SO TTHC thuOc nganh d9c tiep nh4n tai Trung tam la 100 thii tic (BHXH: 29TT, Cong an: 2OTT, Thua: 25 TT, Dian: 25TT, Mick: ITT).

TOng so th6 tic thvc hian tiep nh'4n qua dich vi buu chinh ding ich: 252/297 thu tut = 84,9% so TTHC tai Trung tam); thil tic thvc hian tiep nhan va tra kat qua qua dich vu buu chinh ding ich la 220/297 thil tic =71,1%.

Tir ngay 01/01/2019 den ngay 11/3/2019 thvc hian tiep nhan va tra kat qua giai quyet qua dich vi buu chinh cong ich la: 2.604 ho so (trong do thu tic thuOc tham quyen giai quyet cua UBND thanh pho la 339 ha so; thu tic thuOc tham quyen giai quyet cila co quan nganh d9c la 2.265 ho so);

* Viec trien khai dich vu cong true tuyin mire do 3,4:

TOng so TTHC thuOc than.' quyen giai quyet cap huyan trian khai cung cap dich vi ding mix dO 3,4 la 278/297= 93,6% TT. Trong do TTHC trian khai cung cap dich vu cong mire dO 4 la 119/297= 40,1%.

Tir ngay 01/01/2019 den ngay 11/3/2019: SO 116 so tiep nh4n trvc tuyan la 1.462/1.905 h6 so = 76,7%.

2. Ve tinh hinh, ket qua giai quyet TTHC - Tai Trung tam Hanh chinh cong thanh pho: + Tir ngay 01/01/2019 (tan 11/3/2019: Trung tam hanh chinh cong thanh

pho giai quyet 447 ho so chuyen tiep (tiep nh4n tir thang truac), tiep nhan mai dugc tong so 7.710 ho so thuOc cac linh vvc, trong do cid giai quyet 7.417 ho so (truck han 6.823 ho so, dung han 594 ho so), 740 ho so dang trong tiled han giai quyet. Khong có ho so qua han.

- Tai BO phan tiep' nhan va tra kect qua hien clgi cow xa, phweeng: + Tir ngay 01/01/2019 den ngay 11/3/2019: BO ph4n tiap,nh4n va tra kat

qua cac xd, phuang tiep quyet 127 ho so chuyen tiep (tiep nhan tir thang tnrac), tiep nhan mai dugc tong so 8.309 ho so thuOc cac link vvc, a• , trong do d giai quyet 8.316 ho so con 120 h8 so dang trong tiled han giai quyet. Khong có ho so qua han.

3. Ve tiep nhlan va 1j, phan anh, kien nghi ve TTHC - Thkrc hian Quyat dinh so 1271/2014/QD-UBND ngay 17/6/2014 cua

UBND tinh va viac *ban hanh Quy the phOi hop cong bO, niem yet ding khaiva bao cao ve tinh hinh, ket qua,thvc hian kiem soat TTHC thuOc thim

quyen giai quyet cac cap chinh quyen tren dia ban tinh Quang Ninh; Quyet

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dinh s6 1272/2014/QD-UBND ngay 17/6/2014 dm UBND tinh ve viec ban hanh Quy the phoi hqp tiep nhin, xir phan anh, kien nghi cua nhan, to chirc ye quy dinh hanh chinh tren dia ban tinh Quang Ninh. UBND thanh pho Uong Bi da trien khai den cac co quan, dan vi, cac xa, phuang thuc hien nghiem tuc cac quy dinh trong viec niem yet cong khai va tiep nhin, xir 1)", phan anh, kien nghi cua ca nhan, to chirc ye quy dinh hanh chinh tren dia ban thanh pho.

- Trung tam Hanh chinh ding thanh ph6 va BO phin mot cua va tra ket qua hien dai hang thang deu thuc hien duy tri horn thu gap y, tong hap lay phieu y kien cua to chirc, ngued dan lien quan den viec giai quyet thir tuc hanh chinh.

Trong Q4 1/2019, tai Trung tam Hanh chinh ding thanh ph6 'thong tiep nhin dugc kien nghi cua cong din lien quan den giai quyet thd tuc hanh chinh.

4. Ve cong tic truyen thong hO trg hot dOng kiem suit TTHC Can cu Ke hoach kiem soat thu tuc hanh chinh thanh ph6 Uong Bi nam

2019 (ban hanh kern theo Quyet dinh so 635/QD-UBND ngay 01/02/2019 dm UBND thanh pho); vai muc tieu nang cao han nira nhin thirc, trach nhiem to chirc thuc hien cac nhiem vu cai cach hanh chinh (CCHC) cua can b'O, cong chirc, vien chirc trong qua trinh thuc thi cong Yu, nhiem vu cua to chirc, cong din va doanh nghiep tham gia void tien trinh CCHC va giam sat chat ltrgng thtrc thi ding vu, nhiem vu dm can bO, cong chirc, vien chirc trong co quan Nha nuoc tren dia ban thanh pho.

Ben canh do tuyen truyen nhieu hinh thdc nhu: Tuyen truyen ye cac not dung CCHC bang hinh thirc phi' hap, thong, qua cac buoi giao ban, h9p dinh k HOi nghi can bO, cong,chirc;,so ket, tong ket oh co quan, don vi hoac long ghep trong viec tuyen truyen, pho bien phap luit. T6 chirc tiep nhin y kien deing g6p cua to chirc, cong dan va doanh nghiep ve TTHC theo quy dinh tai Nghi dinh s6 20/2008/ND-CP ngay 14/02/2008 dm Chinh phil; Trong Q14, 1/2019, UBND thanh pho con quan tam tiep tuc chi dao cong tac tuyen truyen cho ngtred dan, to chirc viec thirc hien giai suyet thu tuc hanh chinh ltru dOng cua Trung tam hanh chinh cong thanh pho doi yen thu tuc cap giay phep kinh doanh, thuc hien viec tra thu tuc hanh chinh den tin gia dinh cho ngtrefi dan qua dich Yu btru chinh, cu can bO xuong gui ket qua...

Niem yet cong khai, day du va thtrang xuyen cap nhit TTHC mai ban hanh hoac dugc situ doi, 66 sung tai BO phin tiep nhin va tra ket qua, teen trang th6ng tin dien tir cua cac co quan, don vi, dia phuang va tai Trung tam Hanh chinh cong thanh pho.

Throng xuyen chi dao Trung tam Truyen thong va Van h6a thanh ph'61tuyen truyen ten he thong truyen thanh cac xa, phuang, long ghep vai mot so lap tip huan, hOi nghi Ichac de tuyen truyen ye cac TTHC va ding tac tiep nhan, thu li, giai quyet, tra ho so cho cong dan tai Trung tam Hanh chinh cong thanh ph6.

UBND cac xa, phuang da tich cucc tuyen truyen tai cac them, khu din cu ye cai cach hanh chinh va Hanh chinh cong cho nhan dan.

5. Ve viec nghien cum, cue xuAt sang kien cai cach TTHC: Khong c6. 6. Ve cong tic kiem tra thtrc hien kiem suit TTHC

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- Trong Qu$, 1/2019 UBND thanh ph6 da chi dao cac ph6ng, ban, nganh, UBND cac xa phtrOng va can 130 dau mai thvc hien KSTTHC cua cac dan vi thtrc hien nghiem tic Ke hoach kiem soar thu tic hanh chinh Warn 2019 teen dia ban thanh pho; bao cao bang van ban ye ket qua thtrc

- Viec xir V/ can 130, cong chirc vi pham quy dinh ve kiem soat thirc hien thu tic hanh chinh trong q4 1/2019: Kh6ng c6 trtrang h9p nao.

7. Ni dung khac - De nang cao chAt ltrong quan tri hanh chinh cong tren dia ban thanh ph6,

cong tac cai cach hanh chinh; nang cao hien hrc, h*i qua thirc hien cong vv, chat ltrong phvc vv ngtred dan va doanh nghi0 cua he thong cac ca quan hanh chinh teen dia ban thanh pho Uong Bi; la ca sa quan tr9ng de hoan thin vi& chuy&I d6i, cong b6 HTQLCL theo TCVN ISO 9001:2015 trong nam 2019; UBND thanh phO da chi dao Trung tam Hanh chinh ding, phoi hgp ved cac phong, ban c6 lien quan kiem tra, ra soat va thvc hi0 cat giam theYi gian giai quyet cac thu tic hanh chinh theo dung chi dao cua UBND tinh; phoi h9p voi Chi cvc tieu chuan do ltrerng chat 1Lrgng tinh Quang Ninh to chirc kiem tra, khac phvc de hoan thin va dp dung quan V, chat luong theo tieu chuan TCVN ISO 9001:2015, hoan thin cac quy trinh thu tic hanh chinh dp dung tai Trung tam hanh chinh ding thanh pho.

III. PHIIONG HI.CdNG NHIEM VU (HOAC CAC NHIEM VU TRQNG TAM) CUA KY TIEP THEO

1. Chi dao Van phOng HDND va UBND thanh ph& Trung tam hanh chinh cong thanh pho thuOng xuyen ph8i hop voi cac ca quan, don vi c6 lien quarva sok, Op nhlat cac TTHC moi, TTHC sira doi, 136 sung de trinh cap c6 tham quyen cong 136, thirc hien niem yet cong khai TTHC kip thoi theo quy dinh; tiep tic nghien ciru giam toi da,thai gian giai quyet TTHC so vai quy dinh. Tie') tic ra soat th6ng nhat danh mvc cac TTHC con lai cua cac ca quan, don vi de tiep tic de xuat dua vao giai quyet tai Trung tam hanh chinh cong thanh pho va BO phan tiep nhan va tra ket qua hi0 dai cac xa, phtrong nhat la doi TTHC cua cac ca quan nganh d9c.

2. Tip tic chi dao Trung tam hanh chinh cong thanh ph6 thtrc h*-1 tot ding tac phoi hgp voi cac ca quan, don vi ra soat cac TTHC dong,thoi thirc hien so hoa (scan) ho sa TTHC ngay khi tiep nh4n 116 sa ban dau de phic vi xay dkrng ca so dir lieu va trien khai thvc hien quy trinh giai quyet TTHC hoan toan tren moi trubmg mang (trig cac TTHC mang tinh d4c thil) dam bao theo dung chi dao cua UBND thanh ph6.

3. Tang ctrong sir ding cac cong ci khao sat, danh gia mirc dO hai long cua to chirc, nguOi dan, chit tr9ng kenh thong tin thong qua viec lay Phieu khao sat true tiep cua to chirc, ca nhan khi nhan ket qua. Qua do tiep nhan nhang phan anh, kien nghi cua to chirc, ca nhan khi den giao dich de chan chinh, xir 1)2 kip tiled nhang vi pham, khac phvc nhang ton tai nham nang cao hien qua,hoat dOng cua Trung tam hanh chinh cong thanh pho, BO ph4n tiep nh4n va tra ket qua hi0 dai cac xa, phtrong trong thoi gian

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TM. 1E5Y B AN DAN KT. C ICH PHO C ICH

A uan £/#t

(bao cao)

IV. KIEN NGHI VA DE XUAT: Be n hi tiep tvc quan tam tao dieu kien mop cac lop dao tao, boi dung nghiep vu ye kiem soat TTHC cho can b"O dau moi thtrc hien kiem soat thu ttic hanh chinh, nhat la cap huyen, cap xa".

Teen day la bac, cao cong tac 1.4 tinh hinh, kk qua thtrc hien ki6m soat thu tpc hanh chinh Q4 1/2019 tren dia ban thanh ph6 Uong

Noi nhP: - Van phang UBND tinh; - Phang KSTTHC, VP UBND tinh; - Chu tich, cac PCT UBND TP; - Cac phong, ban, nganh lien quan; - UBND cac xa, phtron; - ang th8ng tin then dr thinh phii; - Luu: VT.

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