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IAC / SV9500 to CUCM Integration

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Technical Information BulletinIAC / SV9500 to CUCM Integration

Revision history

Version number Revision date Summary of changes Author

1.0 28 May 2015 Initial version Brett Byleveld

Document ID: TIB-IAC / SV9500 to CUCM Integration-1.0 NEC Australia Pty. Ltd. © 2015


Overview

Title IAC / SV9500 to CUCM Integration

Product Category

Product SV9500 / IAC

System Type / Application SIP Trunks

Software Version SAV9500 V01 05.11

Distribution ☒ Internal Only ☒ External or General Release

General Information

Other supporting documentation



Table of contents

Revision history..............................................................................................................................................2

Overview........................................................................................................................................................3

1 Introduction.............................................................................................................................................6

2 Test Network Design...............................................................................................................................6

3 SV9500 Tested Features / Test Results.................................................................................................7

4 IAC Tested Features / Test Results......................................................................................................14

5 Interoperability Service Conditions.......................................................................................................21

5.1 Link Reconstitution......................................................................................................................21

5.2 Alternative Routing......................................................................................................................21

6. Conclusion...............................................................................................................................................21

Appendix A – NEC Configuration Example..................................................................................................22

A.1 MG-SIP Configuration.................................................................................................................22

A.2 PABX Programming....................................................................................................................30

Numbering Plan............................................................................................................................................. 30

IP Configuration............................................................................................................................................. 31

Assignment Procedure.................................................................................................................................. 31

Alternative Routing Programming..................................................................................................................42

Appendix B – Cisco Unified Communication...............................................................................................50

B.1 SIP Trunk Configuration..............................................................................................................50

B.2 MGCP Gateway Configuration for PSTN connection..................................................................53

B.3 Sip Profile and Sip Security Profile..............................................................................................58

B.4 Partition and Calling Search Spaces...........................................................................................62

B.5 Route Pattern..............................................................................................................................63

B.6 Route List and Route Group........................................................................................................68

B.7 Cisco IOS Gateway Configuration...............................................................................................72

Appendix C – Software Versions.................................................................................................................74

C-1 SV9500 Version...........................................................................................................................74

C-2 IAC Software Version..................................................................................................................74



C-3 CUCM Version.............................................................................................................................74

C-4 Cisco IOS Versions.....................................................................................................................75



1 Introduction

The purpose of this documentation is to provide a detailed report on the interoperability of the SV9500 / IAC and Cisco Call Manager via SIP Trunking. The emphasis of this document is the Attendant / IAC Console and SV9500 features available to CUCM via SIP Trunking.

Contained in this report is a step-by-step process for configuring both SV9500 and Cisco devices, tested / supported features and the service conditions of integration via SIP Trunks.

2 Test Network Design

Document ID: NEC Australia Pty. Ltd. © 2013 6


3 SV9500 Tested Features / Test Results

No. Test Connection / Details Results Remarks

1

Basic Call From the SV9500 – to the CUCM, using Off-hook dialling.

Pass

Where the SV9500 is originator

From CUCM to the SV9500, using Pre-dialling. Pass

2

Basic Call

Calls to the SV9500 and answered. PassWhere the SV9500 is

the destination

3 Alternative Routing

Ensure that when the SIP Trunk or SIP Network has failed that the SV9500 can reroute the call.

Call from NEC to CISCO when SIP trunks are busy

Pass

Call from Cisco to NEC when SIP trunks are busy Pass




4 Call Forwarding Call Forwarding – All Calls

Calls from NEC to Cisco with Cisco Call Forward – All to another Cisco Phone

Pass

Calls from NEC to Cisco with Cisco Call Forward – All to NEC Phone

Pass

Calls from Cisco to NEC with NEC Call Forward – All to other Cisco Phone

Pass

Calls from Cisco to NEC with NEC Call Forward – All to another NEC Phone

Pass

Call Forwarding – Busy Line

Calls from NEC to Cisco with Cisco Call Forward – Busy to another Cisco Phone

Pass

Calls from NEC to Cisco with Cisco Call Forward – Busy to NEC Phone

Pass

Calls from Cisco to NEC with NEC Call Forward – Busy to other Cisco Phone

Pass




4 Cont.

Calls from Cisco to NEC with NEC Call Forward – Busy to another NEC Phone

Pass Note: - Display on the NEC Phone (Forwarded Station) does not show ‘FDB’

Call Forwarding – No Answer

Calls from NEC to Cisco with Cisco Call Forward – Nans to another Cisco Phone

Pass

Calls from NEC to Cisco with Cisco Call Forward – Nans to NEC Phone

Pass Note: - Display on the NEC Phone (Forwarded Station) does not show ‘FDN’

Calls from Cisco to NEC with NEC Call Forward – Nans to other Cisco Phone

Pass

Calls from Cisco to NEC with NEC Call Forward – Nans to another NEC Phone

Pass

Split Call Forwarding – Busy Line

Calls from Cisco to NEC with NEC Call Forward – Busy to another Cisco Phone

Pass

Calls from Cisco to NEC with NEC Call Forward – Busy to another NEC Phone

Pass




5 Calling Line Identification –

Presentation (CLIP)

Call from NEC to Cisco Pass CLI is displayed when calls are made from CUCM to NEC and vice versa.

Call from Cisco to NEC Pass

6 Calling Party Number Display

Call from NEC to Cisco Pass Calls established and ensured that opposite party number was displayed on a Digital Multiline.


7 Calling Name Display

Call from NEC to Cisco Pass Calling name is display from the PABX when calls are made CUCM to NEC and vice versa.


8 Follow Me Calls from Cisco to NEC Pass Calls made from the CUCM to NEC phones correctly followed the Call Forward – I’m here feature.




9 Call History Is the call shown in the call history on the phone for calls from Cisco to NEC and NEC to Cisco?

Pass All calls from CUCM to NEC and NEC to CUCM were shown correctly in the Call History.

10 Enquiry / Shuttle Transfer in conversation to another handset. Pass Calls made from CUCM to SV9500, SV9500 transfers the call to CUCM. CUCM stations connected but SPTS shows 2 x SIP Trunks busy in the SV9500. Once call is completed, trunks are cleared.11 Shuttle between two parties Pass

12 SV9500 to CCUM Blind Transfer to other phone Pass

13 3 Party Conference Pass

14 Enquiry / Shuttle Transfer in conversation from the 3rd Party application to another 3rd party Application

Pass

15 Shuttle between two parties Pass

16 CUCM to SV9500 Blind Transfer to other Application Phone Pass

17 3 Party Conference Pass

18 Call Park

Calls from Cisco to NEC

X

Not a Feature set in CUCM

Test Call Park – System




19 Call Pick-up

Calls from Cisco to NEC

Call Pick-up Direct

Pass

Call Pick-up Group Pass

20 DID Termination

DID Number Conversion

- Calls from Cisco to attendant on NEC

Pass

- Calls from Cisco to IVR on NEC X Does not operate correctly, every time CUCM station A is set for CFWD – All to Voicemail, the caller will receive their own Voice Mail greeting and not the mailbox of the CUCM Station A.- Calls from Cisco to UM on NEC Fail

21 Hold / Retrieve Hold Whilst in Conversation, place the call on hold and retrieve the caller

Pass

22

Night Service Call Re-routing

Day / Night Mode Change – ATTCON

Pass

Day / Night Change – Station Pass

CUCM to SV9500 Night Connection – Fixed Pass




22 Cont.

Night Connection – Flexible Pass

Trunk Answer for Any Station (TAS) X Not a feature of SIP Trunks.

23

Station Hunting Station Hunting – Circular Pass Circular Hunt programmed in SV9500.

Station Hunting – Terminal Pass

CUCM to SV9500 Station Hunting – Secretarial Pass

24 Station Messaging Detail Recording

(SMDR)

CUCM to SV9500

Ensure that outgoing and incoming calls are generating SMDR Records.

Pass

25 Station Speed Dial

SV9500 to CUCM

Ensure that outgoing calls can be made using Station Speed Dial

Pass

26 Station Speed Dial

CUCM to SV9500

Ensure that outgoing calls can be made using Station Speed Dial

X Only Station Speed Dial programmed on CUCM.




27 Trunk to Trunk Connection

CUCM to SV9500

Receive an incoming call and transfer the call outside.

Pass

28 Uniform Call Distribution (UCD)

CUCM to SV9500

Created a UCD Group and ensured calls are distributed correctly

Pass UCD Group programmed in SV9500

4 IAC Tested Features / Test Results


1 Attendant Camp-on with Tone indication

Calls from the CUCM to the LDN of the IAC, transferred and camped onto a Busy Extension within the SV9500

Pass

2 Attendant Controlled Conference

Calls from the CUCM to the IAC then the IAC sets up a conference call to parties within the SV9500.

Pass




2 Cont.

Calls from a station within the SV9500 to the IAC, then the IAC sets up a conference call with one party being on the CUCM.

Pass

3 Attendant Lock Out

Call from the CUCM to the IAC console then transferred to a station within the SV9500. The IAC should not be able to re-enter the conversation until after the pre-determined recall timer

Pass Calls not answered on the SV9500 will result with the IAC being recalled.

Call from the SV9500 to the IAC console then transferred to a station within the CUCM. The IAC should not be able to re-enter the conversation until after the pre-determined recall timer

X Calls not answered on the CUCM do not result with the IAC being recalled.

4 Attendant Loop Release

Incoming call to the IAC from the CUCM then transferred to a station within the SV9500. Whilst receiving RBT (Ring Back Tone), the IAC should be able to depress the Release Key

Pass

Incoming call to the IAC from the SV9500 then transferred to a station within the CUCM. Whilst receiving RBT (Ring Back Tone), the IAC should be able to depress the Release Key

Pass




5 Attendant Override Call from the CUCM to a Station within the SV9500. Verify that the IAC console can enter the busy connection and join / monitor the conversation.

Pass

6 Automatic Recall

Call from the CUCM to the IAC then transferred to an idle station in the SV9500 system.

Pass

Call from a station in the SV9500 to the IAC Console then transferred to an idle station in the CUCM

X Calls not answered on the CUCM do not result with the IAC being recalled.

7 Audible Indication Control

Calls to the IAC Console from the CUCM Pass

8 Attendant Night Transfer Calls from the CUCM to a station within the SV9500, then transferred to the IAC set in Night Mode

X Only calls direct to ‘9’ from CUCM will follow Night Destination.

9 Account Code – Attendant

Calls from the CUCM to the IAC Console transferred to a station in the SV9500 with an account code entered.

X Couldn’t get the feature to work.

Calls from the SV9500 to the IAC Console transferred to a station in the CUCM with an account code entered

X Couldn’t get the feature to work.




10 Automatic Change of Night Service

Calls from the CUCM to the IAC N/A This feature is provided for Incoming calls to the Attendant Console [A-3] from a Central Office Trunk or Ring-Down lines.

11 Answer Hold Calls from the CUCM to the IAC Pass

12 Attendant Overflow Calls to the IAC Console not answered within the predetermined time to a station within the SV9500

N/A Note: - For Australia, refer to [A-55] Automatic Change of Night Service

13 Blind Transfer Calls from the CUCM to a station in the SV9500 blind transferred to the IAC Console

Pass

14 Call Queueing – Attendant

Three calls presented to the IAC Console simultaneously

Pass

15 Call Transfer - Attendant

Calls from the CUCM to a station in the SV9500. Transfer the call to the IAC Console whilst is on another call

Pass

Calls from the CUCM to the IAC Console. Place another call from the CUCM to the IAC Console.

Does Link Reconstitution operate?

X Note: - Link Reconstitution is not supported

16 Call Waiting Place Consecutive calls from the CUCM to the IAC

Pass




17 Call Pick-up Direct Calls from the CUCM to a station in the SV9500 picked up from the IAC Console

N/A This feature cannot be accessed from the IAC Console.

18 Calling number Display – IAC

Calls from the CUCM to the IAC Console Pass

19 Camp-on Busy

Calls from the CUCM to the IAC Console transferred to a busy station in the SV9500.

Pass

Calls from the SV9500 to the IAC Console transferred to a busy station in the CUCM.

Pass

20 Call Forwarding Intercept /

Announcement

Calls from the CUCM to an unassigned station within the SV9500 system.

Pass Note: - There is No indication on the IAC that the call is an intercepted. Call presented as a direct call from the CUCM

21 Day / Night Class of Service

Calls from the CUCM to the SV9500 ? Not tested

Calls from the SV9500 to the CUCM Pass

22 Incoming Call Identification





23 Listed Directory Number Calls from the CUCM to the IAC Console Pass

24 LDN Night Connection / Outside

Calls from the CUCM to the LDN of the IAC Console

Pass

25 Message Waiting Setting

IAC Console dialling access code to set message wait on the CUCM station.

X

26 Night Connection Fixed / Flexible


27 Outgoing Trunk Queueing

Calls from the IAC Console to CUCM on Busy Trunks

X

28 Restriction from Outgoing Calls

Calls to the IAC console from station within the SV9500 with restriction class prohibiting outgoing calls to be transferred to the CUCM.

? Not tested

29 Station to Station Calling – IAC assisted

Calls from the CUCM to the SV9500 Pass

Calls from the SV9500 to CUCM Pass

30 Trunk Answer from any Station – Attendant

Calls from the CUCM to the SV9500 Pass




31 Time Display Calls from the CUCM to the IAC Console Pass

Calls from the SV9500 to CUCM Pass



5 Interoperability Service Conditions

5.1 Link Reconstitution

Link Reconstitution between the SV9500 system and CUCM is not supported.

Incoming SIP Trunk calls transferred back onto SIP Trunks will hold up 2 x SIP Trunks for the duration of the call. I.E.: - An incoming call from the CUCM that is transferred back to the CUCM will have 2 x SIP Trunk connections.

5.2 Alternative Routing

Alternate routing is activated in the following connection failures on the IP network.

• LAN cable failure on the MG-SIP (128/96/16). Alternative Routing is activated after health check time-out detection.

• Network failure between the Telephony Server and MG-SIP (128/96/16). Alternative routing is activated after health check time-out detection.

• MG-SIP (128/96/16) failure (such as power-off, etc.). Alternative routing is activated after health check time-out detection.

• All SIP Trunks are busy or in make-busy state.

6. Conclusion

The results of the interoperability tests via direct SIP Trunking clearly indicate that NEC can seize upon the opportunity of integrating SV9500 platforms and Cisco Call Manager without carrier’s involvements.

The emphasis of testing was the IAC Console / SV9500 features available to CUCM via SIP Trunking. These positive results show that NEC should direct its attention to the opportunity within the WA Health Sector.

Voice traffic must be considered when looking at SIP Trunk integration as Link Reconstitution between the SV9500 platform and CUCM is not supported and creates a trombone effect when transferring calls.



Appendix A – NEC Configuration Example

A.1 MG-SIP Configuration

MGSIP 192.168.0.110 (Allocated IP Address)

MG(SIP) > show config

[2015-05-18 09:50:32]

[SP-4058:02.00.00.00]

0 = MAC Data

1 = DRS Data

2 = Common Config Data

3 = Port Config Data

4 = SIP Config Data

5 = Route Config Data

9 = Exit

Select a reference number: 0

Ether[1]

MAC Address : 00-25-5c-26-c8-80


Primary DRS IP Address : 192.168. 0.130 : PortNo[3456]

Secondary DRS IP Address : 0. 0. 0. 0 : PortNo[3456]

Tertiary DRS IP Address : 0. 0. 0. 0 : PortNo[3456]

Quaternary DRS IP Address : 0. 0. 0. 0 : PortNo[3456]


set signaling_port_no :

Signaling Port Number : 61012

---------------------------------------------------



set registration_port_no :

Registration Port Number : 3456

---------------------------------------------------

set pre_negotiation_port_no :

Pre-negotiation Port Number : 61014

---------------------------------------------------

set ipx_rtp_port_no :

IPX side RTP Port Number : 51000

---------------------------------------------------

set sip_rtp_port_no :

SIP side RTP Port Number : 50000

---------------------------------------------------

set h245_base_port_no :

H245 base Port Number : 40000

---------------------------------------------------

set drs_qos :

DRS QoS : 0xa0

PRECEDENCE : 5

DELAY : 0

THROUGHPUT : 0

RELIABILITY : 0

COST : 0

---------------------------------------------------

set rtp_qos :

RTP QoS : 0xa0

PRECEDENCE : 5

DELAY : 0

THROUGHPUT : 0



RELIABILITY : 0

COST : 0

set sip_qos :

SIP QoS : 0xa0

PRECEDENCE : 5

DELAY : 0

THROUGHPUT : 0

RELIABILITY : 0

COST : 0

---------------------------------------------------

set domain :

Domain Name : 0

---------------------------------------------------

set dnsaddress :

DNS IP Address : 0.0.0.0

---------------------------------------------------

set hc_alarm :

H/C Alarm type : IPX and SIP Side enable

---------------------------------------------------

set hc_timer :

H/C timer value : 240sec

-----------------------------------------

set musictype :

Music Type : Type1

---------------------------------------------------

set call_hold :

Call Hold function : disable

---------------------------------------------------



set name_display :

Name Display : enable

---------------------------------------------------

set ip_version :

IP Version : IPv4

---------------------------------------------------

set country_code :

Country Code : 0 (AUTO)

---------------------------------------------------

set softdsp :

codec convert mode : disable

PAD setting : disable

---------------------------------------------------


Using one-port only

Ether[1]

IP Address : 192.168.0.110

Subnet mask : 255.255.0.0

Interface : Speed/Duplex = Auto/Auto


set sip_server :

SIP server type : IP Address

SIP server IP Address : 192.168.0.150

SIP server Port Number : 5060

SIP server Router type : Strict

rport(RFC3581) function : enable



Domain Name : 0

---------------------------------------------------

set sip_register :

SIP register type : IP Address

SIP register IP Address : 0.0.0.0

SIP register Port Number : 5060

SIP register Expires time : 3600sec

---------------------------------------------------

set keynumber :

Keynumber : 0

---------------------------------------------------

set auth :

User ID : 0

Password : 0

---------------------------------------------------

set privacy_pattern :

Privacy pattern : DisplayName

---------------------------------------------------

set session_timer :

Session-timer : enable

Session-expires : 180sec

Refresher : UAC

Invite Refresher : disable

Forced mode : disable

---------------------------------------------------

set prack :

Supported 100rel : enable

Stop cyclical-send of 18x : disable



set cdn_pattern :

Prior Called Party Number pattern : Request-URI[userinfo]

---------------------------------------------------

set sip_port_no :

SIP Port Number : 5060

--------------------------------------------------

set 184toprivacy :

184 to Privacy pattern : disable

---------------------------------------------------

set slipresp :

SIP server slip response code : 488

---------------------------------------------------

set self_sip_domain :

Self SIP Domain mode : disable

------------------------------------------------

set dtmf_mode :

DTMF Mode : Negotiation(SIP/SDP)

DTMF Duration : 120ms

DTMF Pause : 100ms

Payload type : 101

---------------------------------------------------

set 183rbt :

RBT Addition (183w/oSDP) : enable

---------------------------------------------------

set rtp_pathon :

Path-on 183 after 180 : disable

---------------------------------------------------

set another_keynumber :



Another Keynumber 1 : 0



---------------------------------------------------

set multi_regist :

Multi-registration mode : disable

---------------------------------------------------

set sip_tel_service :

SIP telephony service function : disable

---------------------------------------------------

set reg_interval :

REGISTER interval timer : 5min

---------------------------------------------------

set update :

UPDATE method support function : disable

---------------------------------------------------

set auth_header :

Auth-Header Cache function : enable

---------------------------------------------------

set cause_table :

Cause table : normal

---------------------------------------------------

set response_table :

Response table : normal

---------------------------------------------------

set cpn_pattern :

Prior Calling Party Number pattern : Userinfo



---------------------------------------------------

set cc_convert :

Country Code convert : disable

---------------------------------------------------

set check_number :

telephone-number check function : disable

---------------------------------------------------

set out_of_area_code :

Response code when out of area : 408

---------------------------------------------------

set sdp_style :

SDP style setting : normal

G729 annexb=no : disable

---------------------------------------------------

set call_id_relay :

Call-ID relay mode : disable

---------------------------------------------------

set sip_accfilter :

SIP Access Filter : disable

Burst Access Filter : disable

---------------------------------------------------

set sip_transport :

SIP transport protocol : UDP

---------------------------------------------------

set dns_option :

DNS type : A Record resolve(single IP Address)

---------------------------------------------------

set codec_change :



Codec Change function : disable

G711 Fax renegotiation : disable

---------------------------------------------------

set no_media_code :

Response code(unsupported codec) : 488

---------------------------------------------------

set ppi_to_pai :

PAID transmission function : disable

---------------------------------------------------


Ether[1]

Route type : None

Ether[2]

Route type : None

A.2 PABX Programming

Numbering Plan

NEC Numbering Range – 4XXX

CUCM Numbering Range – 7XXX

ISDN on NEC PBX – 0385440400

ISDN on CUCM – 0395627400



IP Configuration

SV9500 LAN1 192.168.0.130 255.255.0.0 192.168.0.254

SV9500 LAN2 192.168.0.131 255.255.0.0 192.168.0.254

SV9500 Internal SIP Handler 192.168.0.125

MGPRI 192.168.0.107

DT800 “Station 4003” 192.168.0.112 with F/W version 3.0.16.0

DT800 “Station 4001” 192.168.0.106 with F/W version 3.0.16.0

DT400 “Station 4500” (TDM Handset)

Assignment Procedure

Note: Be sure to assign the data in the following order.

STEP 1: ASYD - Assign System Data. SYS1,

Index64,

Bit0 = 0/1 (μ-law/A-law for TSW)

Bit7 = 1 (holding tone sending)

Index186, Bit6 = 1 (ISDN)

Index187=00

Index220, Bit6=0 (ISDN is enabled)

Index474 (Guard Timer for Originating Call)

Bit 0~3: MTC (Miscellaneous Timer Counter)

Bit 4~6: TC (Timer Class)

STEP 2: ASYDL - System Data 1,

Index 810 Bit2 = 0/1 [Internal Holding Tone (IP terminals)/External Holding Tone

(EMA and PLO)] Note 2

Index 880 Bit1 = 1 (Internal PHI-PRI/BRI is available)

Index 1144 Bit6 = 1 (Codec Change function is in service) Note 3, Note 4



Note 3: This system data is available for:

MG-SIP128: SP-4051 MGSIP PROG-G Issue 1 or later

MG-SIP96: SP-3987 MGSIP PROG-B Issue 3 or later

MG-SIP16: SP-3988 MG SIP (16) PROG-G Issue 3 or later

Note 4: This system data is required to enable Codec Change function and G.711 Fax renegotiation in addition to a configuration command setting with “set codec_change” in the MG-SIP side. For more information, refer to the configuration command for MG-SIP128/96 and MG-SIP16 in Peripheral Equipment Description (IP Devices).

STEP 3: ALOCL - Assign ToS settings as follows:

Note: When a change has been made, it is necessary to initialize the Internal PHI-BRI module with the ADPM command.

TYPE: Select “Network Address”.

IP ADDRESS: Specify the IP address (assign 0.0.0.0 when LOC-ID=0).

MASK BIT: Specify the Mask Bit (assign 32 when LOC-ID=0).

LOC-ID = 0

Select the Type of Signalling Packet Service: Specify the Quality of Service (IP PRECEDENCE/DIFFSERV).

Note: LOC-ID=0 is essential to be assigned, however, assign other network’s LOC-ID according to the configuration.

Note: One of the following is required to allow the changes to Setting Type of Signalling Packet Service data for already-operating equipment (such as PH and IP station) to take effect.

• Initialize the Internal PHI-BRI (Initialize the Internal PHI-BRI module with the ADPM command) or system

• Re-register the IP station



Example

STEP 4: ADTM - Assign port numbers if necessary [default value = 64000].

Note: When you change the default port number with this command, you need to initialize the Internal PHI-BRI module with the ADPM command.

STEP 5: ADPM - Initialize the MGC (Internal PHI-BRI).

PH TYPE = Internal PHI (BRI)

Menu = Initialize



Example

STEP 6: ALIDL - Specify the LENS (five digits) of Internal PHI-BRI.

PH LENS: Specify an even-numbered Group Number. The LENS can be allocated on either a Virtual PIR or a Physical PIR.

PH TYPE = Internal PHI

REGMAX: Specify the registration capacity (1-6144).

Note: When the total number of channels using PHI-BRI exceeds 256, increase the value of REGMAX.



Example

STEP 7: ARTD/ARTDN - Specify the route class data on Virtual Speech Channel as follows.

Note: To change the data for existing route (RT), initialize or reboot the trunk device such as MG-SIP.

Below is example of ARTD (Rt 50).

CDN 2 ONSG = 2 (PB 60msec. Interruption or No.7 CCIS)

CDN 4 INSG = 2 (PB 60msec. Interruption or No.7 CCIS)

CDN 5 TF = 3 (Both way Trunk)

CDN 6 TCL = 4 (Tie Line)

CDN 7 L/T = 1 (Trunk)

CDN 8 RLP = 2 (First Party Release)

CDN 10 SMDR = 1 (SMDR in service)

CDN 15 LSG = 12 (Speech Line)

CDN 16 SMDR2 = 1 (Detailed Billing)

CDN 28 ANS = 1 (Answer Signal is given)

CDN 30 PAD = 7 (Padd Off 0db)



CDN 31 OGRL = 1 (224ms)

CDN 32 ICRL = 1 (224ms)

CDN 34 GUARD = 1 (512ms)

CDN 50 DPLY = 1 (Provided)

CDN 60 TC/EC = 1 (Echo Cancellor)

CDN 65 INT = 10 (Q-Sig, EST 300 172/IS 11572)

CDN 66 DC = 15 (DID Addressing)

CDN 111 ADVPRA = 1 (In Service)

CDN 112 IND = 1 (In Service)

STEP 8: ARTI - Specify the application data for trunk.

CDN47: INTD = 2 (SIP)

CDN68: VIR = 2 (MG connection)

CDN77: RA_RT = 0/1 (Virtual Register is used/Register card is used)

Assign the following parameters for FAX use:

CDN71: FXD = 1 (IP FAX data is in service)

CDN72: FXJS (Jitter Buffer Size for IP FAX [1-30] 10ms) ex. Enter “15” for 150ms.

CDN73: FXPT = 1 (Payload Type for IP FAX is G.711)

CDN74: FXPS (Payload Size for IP FAX [1-4] 10ms) ex. Enter “2” for 20ms.


STEP 9: ATRK - Specify trunk data on Virtual Speech Channel and Virtual Signaling Channel.

RT: Specify Route Number [1-255]



TK: Specify Trunk Number [1-255]

LENS: Specify Accommodated Location (Six digits)

STEP 10: ADPC - Register Point Code on Virtual Speech Channel and Virtual Signalling Channel.

RT: Specify a Route Number [1-255]

PC: Specify unused Point Code, not Point Code used in CCIS No.7 [1-16383]

STEP 11: ACSC - Assign the top number of 32-channel LENS.

CSCG: Specify the CSC Group Number

GROUP: Specify the CIC Group Number

CCH: Specify the lead LENS of a unit.



STEP 12: ACIC1 - Specify the accommodated location of Virtual Control Channel on Point Code as follows:

PC: Enter Point Code specified by ADPC

CSCG: Enter CSC group specified by ACSC



STEP 13: ACIC2 - Specify the accommodated location of Virtual Control Channel on Point Code as follows:

PC: Enter Point Code specified by ADPC

CIC: Enter CSC numbers in sequential number

LENS: Enter accommodated locations of Speech Channel and B-Channel

STEP 14: MBTK - Cancel Make Busy of Virtual Speech Channel.

RT: Enter Route Number

TK: Enter Trunk Number

MB = 0 (Make idle)



STEP 15: AMGIL - Specify information regarding to MG-SIP128/96/16 as follows:

MG-ID: Enter MAC Address (6 bytes)

FUNCTION = Setting

KIND = SIP-MG

LINE = 0 (fixed)

CH = 0 (fixed)

LENS: Enter Basic Accommodated Location (the first number of HW)

RETRY = 0

Service Type: Specify QoS settings of Signalling that is used when Internal PHI-BRI connects MGSIP (128/96/16).

Usable CH Num: Enter the number of channels to be used per MG-SIP (1-128).

Service of Authentication exists: Select the check box if registration is required per number.

MG Group: Enter MG-SIP Group Number 1-15 to make an alternate route for redundancy configuration.

MG Number: Enter MG-SIP Number 1-15 belonging to the MG-SIP Group.

Note: Whether to use Service of Authentication is determined by the carrier’s selected services. For more information about this feature, refer to Multiple Number Service (MG-SIP) [M-113].

Note: For MG-SIP16, 1-16 channel scan be assigned.



STEP 16: AMGVL - Register the voice control data when connecting to MG-SIP128/96/16. If the settings are not specified by this command, the values assigned by the AIVCL command will be set automatically.

A RT: Specify Physical Route Number (MG-SIP128/96/16).

TYPE: Select “Route Specified” or “Location ID Specified”.

B LOC-ID: Displayed when TYPE = Location ID Specified. Specify Destination Location ID

(Destination MG-SIP128/96/16). *LOC-ID=0 must be set when IPPAD card is mounted.

B RT: Displayed when TYPE = Route Specified is selected. Specify Physical Route Number (MGSIP128/96/16) in the case of tandem connection between MGs.

Setting Type of Voice Packet Service: Specify QoS settings of Voice Speech

TYPE: Displayed when the check box of “Setting of Payload” is ON. Specify Payload type. *G.711 and 20ms must be set for public SIP network.

SIZE: Displayed when the check box of “Setting of Payload” is ON. Specify Payload size.



When using Name Display service equivalent to CALLING NAME IDENTIFICATION PRESENTATION (CNIP)/CONNECTED NAME IDENTIFICATION PRESENTATION (CONP) [C-153], the following data setting is required. To send Calling Party Information, the data setting on the ANDD command is required in addition to the following setting.

Alternative Routing Programming

STEP 1: ASYD - Assign System Data SYS1,

Index31=04

Index78, Bit3: 0/1(Station Number with Name Display on Desktop terminal is out of service/in service.)

Index78, Bit5=1 (Name Display Service is in service.)

Index79, Bit5: 0/1 (Name Display Enhance Service is out of service/in service.)



*When Index78, Bit3=1 and Bit5=1:

0 = Called party’s number

1 = Dialed number

Index79, Bit6=0 (OAI/ACD in service.)

INDEX241, Bit1: The number of digits displayed in Name Display service. 0/1 (8-digit/16-digit)

I NDEX390, Bit0: Caller ID display pattern on the LCD (Top line). 0/1 (Calling Name/Calling Number has priority.)



STEP 2: ARTD - Assign route class data for the MG-SIP route.

CDN6 (TCL) = 4 (Tie Line)

CDN43 (BT) = 1 (Inter-office Busy Service is in service.)

CDN50 (DPLY) = 1 (Number Display of Desktop terminal between offices is given)

CDN98 (CI) = 0 (ISDN transmitting information is out of service.)

CDN112 (IND) = 1 (Inter-office Name Display is in service.)


Please follow the example as shown below for LCR Programing. In the example below when SV9500 Station 4xxx dials CUCM Station 7xxx

1st Choice is SIP Trunks

2nd Choice is ISDN



ASAPL

Set for Hooking and Busy as well



AFRSL



AOPRL - 1st Choice SIP Trunks, Trunk Route 50

Second Choice ISDN, Trunk Route 70



AADCL

AMNDL



ANPDL

Also ensure to set ARNPL and ARRC commands.



Appendix B – Cisco Unified Communication

B.1 SIP Trunk Configuration







B.2 MGCP Gateway Configuration for PSTN connection



ISDN PRI E1 Port Specific Configuration



Please take note on the PRI Protocol Type and the PCM type (this is country specific normally)



The Significant Digits field signifies that CUCM will use the last 4 digits from the right to route the incoming call. The Calling Search Space specific the right to call extension.





B.3 Sip Profile and Sip Security Profile





Please take note that different systems accept different transport, make sure proper outgoing transport type is selected, the option available includes TCP, UDP and TLS.



B.4 Partition and Calling Search Spaces

Partitions are a logical grouping of directory numbers and route patterns with similar reachability. The Communication Managers will be configured with the partitions shown below.

Calling Search Spaces are an ordered list of partitions that are searched when attempting to complete a call

B.5 Route Pattern



Route patterns are used to direct calls to specific gateway devices or to block calls.











B.6 Route List and Route Group

A route list contains a prioritised list of route groups to use for outbound calls. Route patterns are used to map calls to route lists.



Route groups contain a prioritised list of gateways and trunks used for outbound calls. The route groups to be configured are shown







B.7 Cisco IOS Gateway Configuration

Only Relevant Configuration is posted below:

ip domain name neclab.necau.nec.com.au

ip host sipvoice.mel.aapt.com.au 202.10.4.138

ip host SV9KCM11 192.168.0.150

ip host SV9KCM11.neclab.necau.nec.com.au 192.168.0.150

isdn switch-type primary-net5

!

controller E1 0/0/1

pri-group timeslots 1-31 service mgcp

interface GigabitEthernet0/0

description Management

ip address 192.168.0.151 255.255.0.0

interface Serial0/0/1:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice voice

isdn bind-l3 ccm-manager

no cdp enable

voice-port 0/0/1:15

cptone AU

mgcp



mgcp call-agent 192.168.0.150 2427 service-type mgcp version 0.1

mgcp rtp unreachable timeout 1000 action notify

mgcp modem passthrough voip mode nse

mgcp package-capability rtp-package

mgcp package-capability sst-package

mgcp package-capability pre-package

no mgcp package-capability res-package

no mgcp timer receive-rtcp

mgcp sdp simple

mgcp fax t38 inhibit

mgcp behavior rsip-range tgcp-only

mgcp behavior comedia-role none

mgcp behavior comedia-check-media-src disable

mgcp behavior comedia-sdp-force disable

!

mgcp profile default

!

!

ccm-manager music-on-hold

!

ccm-manager mgcp

no ccm-manager fax protocol cisco

ccm-manager config server 192.168.0.150

ccm-manager config



Appendix C – Software Versions

C-1 SV9500 Version

PABX Software Version SV9500 V01 05.11

MGSIP Firmware Version SP 4058 02.00 (SRMGC-A h/w)

MGPRI Firmware Version SP3884 22.00

VS32 Firmware Version SP 3891 08.00

C-2 IAC Software Version

IAC Software Version 9.5.76

C-3 CUCM Version



C-4 Cisco IOS Versions

Cisco IOS Software, C3900 Software (C3900-UNIVERSALK9-M), Version 15.4(1)T, RELEASE SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2013 by Cisco Systems, Inc.

Compiled Fri 22-Nov-13 22:21 by prod_rel_team

ROM: System Bootstrap, Version 15.0(1r)M13, RELEASE SOFTWARE (fc1)

necdslcme01 uptime is 6 weeks, 3 days, 1 hour, 14 minutes

System returned to ROM by reload at 13:53:56 AEDT Mon Mar 30 2015

System image file is "flash:c3900-universalk9-mz.SPA.154-1.T.bin"

Last reload type: Normal Reload

Last reload reason: Reload Command

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to [email protected].



Cisco CISCO3925-CHASSIS (revision 1.0) with C3900-SPE100/K9 with 987136K/61440K bytes of memory.

Processor board ID FGL161712AR

4 Gigabit Ethernet interfaces

61 Serial interfaces

2 terminal lines

2 Channelized E1/PRI ports

1 Internal Services Module (ISM) with Services Ready Engine (SRE)

Cisco Unity Express 8.6.1 in slot/sub-slot 0/0

DRAM configuration is 72 bits wide with parity enabled.

255K bytes of non-volatile configuration memory.

250880K bytes of ATA System CompactFlash 0 (Read/Write)

License Info:

License UDI:

-------------------------------------------------

Device# PID SN

-------------------------------------------------

*1 C3900-SPE100/K9 FOC16154QA9

Technology Package License Information for Module:'c3900'

------------------------------------------------------------------------

Technology Technology-package Technology-package

Current Type Next reboot

------------------------------------------------------------------------

ipbase ipbasek9 Permanent ipbasek9

security None None None

uc uck9 Permanent uck9

data None None None

NtwkEss None None None

CollabPro None None None



Configuration register is 0x2102



For more information, visit au.nec.com, email [email protected] or call 131 632

Australia Corporate Headquarters (Japan) North America (USA) Asia Pacific (AP) Europe (EMEA)NEC Australia Pty Ltd NEC Corporation NEC Corporation of America NEC Asia Pacific NEC Enterprise Solutionsau.nec.com www.nec.com www.necam.com sg.nec.com www.nec-enterprise.com

About NEC Australia Pty Ltd. NEC Australia is a leading technology company, delivering a complete portfolio of ICT solutions and services to large enterprise, small business and government organisations. We deliver innovative solutions to help customers gain greater business value from their technology investments.

NEC Australia specialises in information and communications technology solutions and services in multi-vendor environments. Solutions and services include: IT applications and solutions development, unified communications, complex communications solutions, network solutions, display solutions, identity management, research and development services, systems integration and professional, technical and managed services.

NEC Australia Pty Ltd reserves the right to change product specifications, functions, or features, at any time, without notice. Please refer to your local NEC representatives for further details. Although all efforts have been made to ensure that the contents are correct, NEC shall not be liable for any direct, indirect, consequential or incidental damages resulting from the use of the equipment, manual or any related materials. The information contained herein is the property of NEC Australia Pty Ltd and shall not be reproduced without prior written approval from NEC Australia Pty Ltd.

Copyright © 2015 NEC Australia Pty Ltd. All rights reserved. NEC, NEC logo, and UNIVERGE are trademarks or registered trademarks of NEC Corporation that may be registered in Japan and other jurisdictions. All other trademarks are the property of their respective owners. All rights reserved. Printed in Australia. Note: This disclaimer also applies to all related documents previously published.

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