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A short presentation to the IBA Know How sub committee
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IBA Know How Sub-committee
highqsolutions.com
Secure client portals and collaborative KH instruments and tools
Introduction
Ben Wightwick
Head of Consulting, HighQ
‣ Background in legal, technology and social
‣ HighQ is a leading provider of secure
enterprise collaboration and publishing
platforms to the legal, banking and
government sectors.
Photo by Ben Wightwick
HighQ
Global client base
‣ Offices in UK, Europe, US, Australia, India
‣ 70+ deployments worldwide
‣ Legal, financial, government sectors
‣ 17 of the top 20 UK law firms
Secure cloud-based solutions
‣ HighQ CollaborateUnique combination of secure document exchange and
enterprise social collaboration tools
‣ HighQ PublisherIntegrated marketing and publishing platform for
professional services organisations
‣ HighQ DataroomHigh performance ad-hoc data room service for legal,
financial, life sciences and other sectors
HighQ
highqsolutions.com
Some of our clients
highqsolutions.com
Mission
To be one of the leading providers
of secure enterprise collaboration
software in the cloud and allow
people to share information and
collaborate with anyone, anywhere.
highqsolutions.com
“
”
Case Studies
Photo by Ben Wightwick
‣ A&O - Document exchange
‣ MoFo - Productise Knowledge
‣ Linklaters - Client Knowledge Portal
The legal market changing
Photo by Mike Kirtley
‣ Client expectations
‣ ABS
‣ AFA
‣ Technology
KM 1.0 - The building blocks
‣ Culture
‣ Understanding
‣ Establish
‣ Evolve
Photo by Snapclicktripod
KM 2.0 - The future
Photo by Kevin Dooley
‣ Cloud computing
‣ Social
‣ Consumerisation
‣ UX
‣ BYOD
‣ Gamification
Social
highqsolutions.com
If what you are doing in IT or KM
doesn't have social in it then stop and
start again. It’s as simple as that.“
”Pete Williams, Deloitte
Consumerisation
Photo by Ben Wightwick
Today's highly mobile, social cloud
has set everyone's expectations
for how easy, powerful, and
simple IT can be. The genie will
never be put back into the bottle.
“
”Dion Hinchcliffe
Demo - Collaborate V3
Summary
Photo by Ben Wightwick
‣ KM has changed
‣ Delivery methods are changing
‣ Value proposition is changing
Further learning
Photo by Marta Mela
‣ Mary Abraham - http://aboveandbeyondkm.com/
‣ 3 Geeks - http://www.geeklawblog.com
‣ ILTA KM - http://km.iltanet.org/
‣ Nick Milton (Knoco) - http://www.nickmilton.com/
‣ Patrick DiDomenico - http://lawyerkm.com/
‣ Dion Hinchcliffe - http://www.zdnet.com/blog/
