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© 2008 IBM Corporation IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content Management Pawasut Seewirot Country Brand Manager, Information Management Software Group, Thailand

IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

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Page 1: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

© 2008 IBM Corporation

IBM Cognos Business Intelligence & Performance Management

IBM Enterprise Content Management

Pawasut SeewirotCountry Brand Manager, Information ManagementSoftware Group, Thailand

Page 2: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

For us to make sense of this new world, we must consider four critical questions

SmartWorkSmartWork

Green & Beyond Green & Beyond

New Intelligence

New Intelligence

How can we work smarter supported

by flexible and dynamic

processes modeled for the new way people buy, live & work.

How can we take advantage of the

wealth of information

available in real time from a multitude of

sources to make more intelligent

choices?

“Data is exploding and it’s in silos”

“New business & process demands ”

“Our resources are limited”

I Need InsightI Need Insight I Need to Work Smart

I Need to Work Smart

I Need Efficiency

I Need Efficiency

Dynamic Infrastructure

Dynamic Infrastructure

How do we create an intelligent

infrastructure that drives down cost, is secure, and is just

as dynamic as today’s business

climate ?

“My infrastructure is inflexible and costly”

I need to respond quickly

I need to respond quickly

How do we drive greater efficiencies,

compete more effectively, and

respond more quickly by taking action now

on energy, the environment, and

sustainability.

Page 3: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Business Optimization

New Initiatives Increasingly Focused on OptimizationOrganizations Striving for Competitive Advantage

Call CenterApplications

ERP & Financials

Supply ChainManagement

Faster Processing, Reduced Costs

CustomerProfitability

Competitive Advantage

Financial Risk Insight

Dynamic Demand Planning

Business Optimization Growth 2X Times Faster

than Business Automation

InformationAgenda

ApplicationAgenda

BusinessAutomation

$594B in 20085.1% CGR

$117B in 200811.1% CGR

Page 4: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Key Challenge for Business Optimization is Unlocking the Value of Information

AIIM & Accenture Surveys, 2007

47% of users

don’t have confidence in their information

42% of managers

use wrong information

at least once a week

59% of managers

missinformation

they should have used

Page 5: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Flexible Architecture for Leveraging Existing Investments

Customer & Product Profitability

Workforce Optimization

Dynamic Supply Chain Multi-Channel

Marketing

Financial Risk Insight

Business Optimization

IBM InfoSphere WarehouseIBM InfoSphere MDM Server

IBM Information Server

IBM Cognos 8 BIIBM Cognos 8 Planning

IBM Cognos TM1

DB2, IMS, InformixIBM Content Manager,

IBM FileNet

IBM Offerings

Industry Models, Blueprints & Frameworks

Information On DemandEnd-to-End Capabilities

Other Information& Application Sources

Page 6: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Optimizing Performance

■ Performance■ Performance

■ Decision Making■ Decision Making

■ Information■ Information

■ Data■ Data

Page 7: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Three Questions that Drive Performance

How are we doing? Why?What should we be doing?

When decision makers are looking to find answers, they ask questions in three fundamental areas:•How are we doing? – where are we right now?•Why? – how did we get here?•What should we be doing? Where are we going?

Page 8: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

How are we doing?

Scorecard or dashboard shows On Time Shipments below plan

How are we doing?

Page 9: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

How are we doing?How are we doing?

Report shows production bottleneck due to Material Shortage

Why?

Page 10: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

How are we doing?How are we doing? Why?

Demand Volume is reviewed and Plant Production Plan is adjusted to remove bottleneck

What should we be doing?

Page 11: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Applications & Blueprints

Access & Interactivity

Business Modeling

Performance Management Platform

Information Infrastructure

IBM Cognos Performance Management System –Universal Capabilities

Page 12: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

BI Essentials -- Consolidate & Integrate

ExtractsTransform & Cleanse Integrate

Page 13: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

DWIBM Cognos Cube- Data Mart- Data Warehouse

Data Source

IBM Cognos BI

IBM Cognos 8 BI workflow

Page 14: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Scorecards and Dashboards:Measuring and Monitoring to See “How” You’re Doing

Dashboards

Full range of dashboard styles, including personalized, self-assembly views with Flash graphics

Provides at-a-glance, high-impact views of complex information

Highly visual and intuitive

Helps focus on issues that need attention/action

Combines information across disparate sources

Scorecards

Instant measurement relative to targets/benchmarks

Aligns decisions and tactics with strategic initiatives

Supports scorecarding methodologies

Ensures ownership and accountability

Extensive portlet support to broaden access

Page 15: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Query, Reporting:Understanding the “Why” of Business Performance

Ad-hoc QueryIntuitive, self-service reporting

Access to all data; drag and drop query creation

Easy sorting and filtering

Corporate templates for consistency

Share ad-hoc or promote for professional distribution

Reporting

Provides full breadth of report types (personalized, transactional, management, statutory, production…)

Author once, consume anywhere

Ability to leverage all data; consistent information

No re-authoring; ability to re-use queries, analyses, express-authored reports

Easy access to data lineage, glossary, annotations

Page 16: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Analysis:Understanding the “Why” of Business Performance

Exploration and Analysis

Compare and contrast to reveal symptoms and causes behind trends (e.g. sales trend analysis)

Flexible analysis using Web or Excel interfaces

Personal exploration across multiple dimensions

Summary level to detail with ease

Ability to work disconnected

‘What-if’ Scenario Modeling

Model and compare scenarios (e.g. financial or profitability analysis)

Flexible analysis using Web or Excel interfaces

Reorganize, reshape information with write-back

Tight integration of Cognos TM1 with Cognos 8

Page 17: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Planning, Budgeting and Forecasting:Determining What you “Should be Doing”

Enterprise Planning

Replaces spreadsheet based, manual budgeting and planning

Connects operations and finance

Engages the whole organization to make better informed decisions

Replaces rigid, annual budgeting with continuous planning for higher responsiveness

Supports best practices (e.g. driver based planning, rolling forecasts)

Offers packaged best practice Blueprints for processes inside and outside of Finance across industries

Rich client for improved user experience and personalization, and simplified deployment

Page 18: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Complete Report Coverage

Ad-hoc queryPersonalized

DashboardProduction

Managed

All reporting needs with a single product

Page 19: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content
Page 20: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content
Page 21: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content
Page 22: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content
Page 23: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content
Page 24: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content
Page 25: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Cognos Bank

Page 26: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Cognos Bank

Page 27: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Cognos Bank

Page 28: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Cognos Bank

Page 29: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Cognos Bank

Page 30: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Cognos Bank

Page 31: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Cognos Bank

Cognos Bank

Page 32: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Cognos Bank

Cognos Bank

Page 33: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content
Page 34: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content
Page 35: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content
Page 36: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content
Page 37: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content
Page 38: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content
Page 39: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Access & Interactivity

Universal Capabilities

Business Modeling

Performance Management Platform

Information Infrastructure

IBM Cognos Performance Management System –Applications and Blueprints

Page 40: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

48

…enable more agile government services

…enable more dynamic demand planning

Strategic Business Imperatives Are Driving InvestmentsThese Vary by Industry…

RetailRetail…deliver better visibility into financial risk

BankingBanking

…increase customer profitability

InsuranceInsurance

…improve customer experience

TelcoTelco

…drive manufacturing efficiencies

ManufacturingManufacturing

…address risk & compliance requirements

HealthcareHealthcare

GovernmentGovernment

Page 41: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Industry solutions based on proven practices that accelerate customer success

• Risk-adjusted profitability

• Branch Performance…

• Municipal Performance Management

• Program objective memorandum for defence…

PHARMA• Sales and

operational planning

• Trade promotion management

• Supply chain visibility…

• Store operations planning

• Retail financial workbench

• Store development…

• Sample allocation• Clinical trial

forecasting…

BANKING

GOVERNMENTMANUFACTURING

RETAIL

• Operational excellence for underwriting & claims

• Product Performance….

INSURANCE

Page 42: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Microsoft Go! Office

Extend the reach to business users who live in Microsoft Office through a live and smart client application

Page 43: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Cognos Go! Search

Enables enterprise wide users to easily find the most relevant enterprise BI information

Page 44: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Cognos Go! Mobile

Provides users with the ability to make decisions in context, anytime, anywhere

Page 45: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Magic Quadrant for Business Intelligence Platforms, 2009

Page 46: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

54

At-a-glance view of operational and financial

performanceBUSINESSBUSINESSMANAGERMANAGER

FINANCIAL &FINANCIAL &BUSINESS ANALYSTBUSINESS ANALYST

Fast access to relevant information to make better

operational decisions

Free to explore and analyze data from multiple sources

Receive scheduled, personalized content

and subscribe to most relevant to their role

Reach More User CommunitiesUsers receive information how, when and where it is needed

EMPLOYEESEMPLOYEES

EXECUTIVEEXECUTIVE

CUSTOMER & CUSTOMER & PARTNERSPARTNERS

Secure access to information over the web with no training

Page 47: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Content ManagementManagement

Page 48: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

56

WebContent

Management

RecordsManagement

DocumentManagement

eMailManagement

DocumentImaging

Integration to Systems

& Data

IBM ECM Products Address All Four Categories

ElectronicForms

Digital AssetManagement

Increase Employee Productivity

Increase Employee Productivity

Enhance Business Process

Enhance Business Process

Improve Operational Efficiency

Improve Operational Efficiency

Address Risk and Compliance

Address Risk and Compliance

Business Process Management

Enterprise Search

Page 49: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Individual

Repositories

…all forms of information

Teams

Content Management – The Essentials

Page 50: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Content Management – The Essentials

…all forms of information

Page 51: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

…all forms of information

Content Management – The Essentials

Page 52: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

The Role of Content in Process

Lifecycle Management

Library Services

Search

Records Management

Archive

Collaboration

Security & Access Management

Lifecycle Management

Library Services

Search

Records Management

Archive

Collaboration

Security & Access Management

Paper Documents & Files

Fax

Email

Web Pages

Electronic Documents Reports

Photos, Graphics, Video

Forms

Other RepositoriesOther Repositories

BPM &Enterprise Applications

BPM &Enterprise Applications

Content Management

Content Management

Content is the context in which decisions are madeContent is the context in which decisions are made

Page 53: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

IBM ECM and BPM for the Business Adds Significant Value

BEFORE AFTER

Increase profit margins by 7%

Improve customer retention by 4%

Grow market share in Asia to 18%

Innovate new service models

Drive common processes and standards

Example of ABC Organization’s GoalsInefficient processes:

Red - Requires human intervention Yellow - Wait Time

Efficient processes:Blue - Semi-automated activityGreen - Fully automated activity

Page 54: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Case ManagementRetiring WorkforceeGovernance (Regulatory Compliance for Government)License Issuance (Transportation Real ID Act)Fraud Monitoring

GovernmentUnderwritingClaims ProcessingPolicyholder ServiceOn-boarding / EnrollmentRegulatory Compliance & Market Conduct

InsuranceAccount OriginationMortgage Loan ProcessingConsumer LendingCommercial LendingElectronic Legal Discovery

Financial

Knowledge Retention (Aging Workforce)Staff ProductivityAsset & Plant Lifecycle ManagementRegulatory Compliance (Pipeline Safety Act of 2004 / OSHA 1910.119)Rate Case Management

Manufacturing

Records Management Customer ServiceNetwork ManagementRegulatory / Legal ComplianceAccounts Payable

Cross-Industry

Page 55: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Case Mgmt.• Customer Service• Compliance• New Acct / • Customer On-Boarding…

Healthcare• Customer Service• Customer Billing• Accts Payable• Compliance• HR On-boarding• Contracts Mgmt…

Telecom• Asset/Plant Lifecycle Mgmt.• Compliance• Rate Case• Aging Workforce• Contracts Mgmt.• Accts Payable…

Energy & Utilities

• Bills of Lading/Manifests• Customer Service• Contracts Mgmt• Accts Payable• Claims/Legal Case Mgmt...

Transportation

• Accts Payable• Customer Service• Compliance• HR On-boarding• Contracts Mgmt.• Litigation Mgmt….

Retail

Page 56: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Print Out

AutomaticIndexing Stored

Customer QueriesCustomer

Output / Report Management

Page 57: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

e-Statement Presentment– Front office application

• Presenting of customer data in customer service environments

• Self Service or call centers

e-Report Management– Back office application

• Managing of access to information contained in reports (which can be considered snapshots of a database in time)

• Delivery for analysis

Content Manager OnDemand is used in two primary areas:

Page 58: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Web Content Management

• Simple devolved authoring within complex enterprise controls

• Controlled content production and approval workflows

• Transparent integrated transactions & aggregated display

• Convergence of content and commerce systems

Page 59: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

IBM Content ManagerSample Application and

Architecture

IBM Content ManagerSample Application and

Architecture

Page 60: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content
Page 61: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Options at startup

Page 62: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Worklists – one or more users

ReviewWork worklisthas

these folders

Page 63: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Tabs = Document Types

Photos in Folder

Route on Work Process

Page 64: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

IBM DB2 Content Manager OndemandSample Application

IBM DB2 Content Manager OndemandSample Application

Page 65: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

At startup – User picks a type of

information – Credit Card Statements

Page 66: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

Enter search criteria

Results list

Make Selection

Page 67: IBM Cognos Business Intelligence & Performance Management IBM Enterprise …€¦ ·  · 2009-06-12IBM Cognos Business Intelligence & Performance Management IBM Enterprise Content

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