Îmbunătăţirea Şase Sigma şi managementul cunoaşterii,

o abordare integrată cu aplicaţii în industrie

Research group• Professor• Lecturers• Postdocs• PhD students (3 international

from EMMA programme)6σ KM

Research Objectives

6σ KM Integrated Models

Knowledge CapitalisationDeveloping Platforms for KM

Application to Industrial Processes

4

Research group

Presentation Outline

Problem Statement Literature Review on

- Six Sigma Quality Management- Knowledge and Knowledge Management- State of the Art in integrating KM and Six sigma

DMAIC-KM Model for Six Sigma Quality Management

Case studies: Six sigma projects

Ground FruitGround FruitLogic and Intuition

Low Hanging FruitLow Hanging FruitSeven Basic Tools

Bulk of FruitBulk of FruitProcess Characterization and Optimization

Process Entitlement

Sweet FruitSweet Fruit Design for Manufacturability

Problem Statement

Basics of Six Sigma QM

Requirements for Six Sigma Success

CRITICAL KNOWLEDGE

Identification of Scopes/Gaps

DMAIC Methodology with gate review (Stevens, 2006)

Knowledge within DMAIC

KNOWLEDGE

Proposed DMAIC-KM model

TASKS

KNOWLEDGE MANAGEMENT K- Creation

K- Capture K-Organization

K- Storage

K-Application

D

M

TOOLS USED

GATE REVIEW

A

I

C

TASKS TASKS TASKS TASKS

TOOLS USED

TOOLS USED

TOOLS USED

TOOLS USED

GATE REVIEW

GATE REVIEW

GATE REVIEW

GATE REVIEW

PROJECT PERFO

RMAN

CE EVALU

ATIO

N

K-Dissemination

Developed by Baral and Kifor, 2013

CS1. Improving the process performance with DMAIC-KM methodology

04/20/23 13

Application Procedure of DMAIC-KM methodology

ULBS

TAKATA

TASKS

KNOWLEDGE MANAGEMENT K- Creation

K- Capture K-Organization

K- Storage

K-Application

D

M

TOOLS USED

GATE REVIEW

A

I

C

TASKS TASKS TASKS TASKS

TOOLS USED

TOOLS USED

TOOLS USED

TOOLS USED

GATE REVIEW

GATE REVIEW

GATE REVIEW

GATE REVIEW

PROJECT PERFO

RMAN

CE EVALU

ATIO

N

K-Dissemination

Defining the Problem

Sewing Reserve Variations in Airbag Perimeter Seam

Execution of Six Sigma projects

ISO TOOLS

Project Performances Evaluation

Quantitative analysis (Process capability ,Cp and Cpk analysis,

Questionnaire Feed Back Analysis)

Qualitative analysis (Impact analysis through participant’s perception)

Sewing ReserveProcess Capability Analysis

Initial After improvement

Cp=0.7213, Cpk= 0.4039 Cp=1.5957, Cpk=1.3882

Findings from Discussion and Semi structured Interviews

TASKS

KNOWLEDGE MANAGEMENT K- Creation

K- Capture K-Organization

K- Storage

K-Application

D

M

TOOLS USED

GATE REVIEW

A

I

C

TASKS TASKS TASKS TASKS

TOOLS USED

TOOLS USED

TOOLS USED

TOOLS USED

GATE REVIEW

GATE REVIEW

GATE REVIEW

GATE REVIEW

PROJECT PERFO

RMAN

CE EVALU

ATION

K-Dissemination

Company Recognition

CS2. Six sigma projectEliminating the holes from knitted grey fabrics

Project Plan PreparationConsidering:

• Problem Solving steps• DMAIC Phases

• Tasksand

• Tools

Information

managem

ent

Lean enterprise

Integrated Management System

Hard to

ols

Visual

management

Time management Lea

ncu

ltu

re/

So

ft t

oo

ls

Knowledgemanagement

Management commitment

Lean SFM

Information

managem

ent

Information

managem

ent

Lean enterprise

Integrated Management System

Hard to

ols

Visual

management

Time management Lea

ncu

ltu

re/

So

ft t

oo

ls

Knowledgemanagement

Management commitment

Lean SFM

Lean enterprise

Integrated Management System

Hard to

ols

Visual

management

Time management Lea

ncu

ltu

re/

So

ft t

oo

ls

Knowledgemanagement

Management commitment

Lean SFM

Information

managem

ent

CS3. Lean implementation model: proposal of dynamic model

Key performance indicators in automotive

Cs4. QSPS – Quality System for Production Software– integrarea in ciclul de viaţă al produselor

Metoda SCPS / QSPS Structura

Sistem de bază: Metode şi principii clasice ale managementului calităţii şi de proiect, ale produselor software, metode de securitate şi management de risc

Metoda ideală

METODA CONCRETĂReguli , formulare, programe software

Cerinţe:

- ale managementului de proiect pentrusoftware- tehnice- de calitate- orgaziţionale- de securitate- ale industriei de autovehicule

Criterii:

- îmbunătăţirea comunicaţiei- economie de resurse, - transparenţă în stadiul proiectului- asigurarea calităţii- controlul proiectului - asigurarea finalizării proiectului

Caracteristici

- aprobarea metodei- standardizarea metodei- fiabilitatea metodei- adaptabilitatea metodei- utilitatea metodei- eficienţa metodei (timp şi dificultate în aplicare)

SCPS/QSPS – Conţinutul metodei

• Calitatea nu este niciodată un accident, ci este întotdeauna rezultatul unui efort inteligent

- John Ruskin-

• Mulţumesc pentru atenţia acordată !