Improving organisational effectiveness in schools

Nadine Anderson Organisational effectiveness business partner

HR & OD

What is organisational effectiveness?

“not doing things that don’t need to be done!” Anon

In other words: • Streamlining processes • Continually developing, improving and delivering innovative solutions• Learning from mistakes (not blaming or repeating them!)• Introducing quality systems to ensure consistency and maintain

standards• Getting the right people at the right time• Investing in the right training at the right time

Allows organisations to:• Manage change more effectively• Attract and maintain talent• Have highly engaged workforce• Create and maintain a positive culture• Improve the way they deliver services to the

community

Organisational effectiveness done well

How?By using organisational development tools which include:• Assessment centres• Team building (High Performing Team)• Conflict resolution • Mediation• Employee engagement (staff surveys)• Talent management and succession planning• Change management (managing and coping with change)• Team building (high performing teams) • Coaching and mentoring

A flavour of OE in Croydon Council..

• Reshaping organisations• Employee Engagement • Change Management• Review and development of the Competency

Framework• Talent Management• Internal Assessment and development centres• Reviewing how we grow and develop our leaders

What OE provide

• One to one consultation

• Diagnosis and data gathering

• Bespoke OE proposal

• Timely interventions

• Evaluation framework – measurements for success

• Regular review and feedback

Further information:

Nadine Anderson, OE BP

Email Nadine.anderson@croydon.gov.uk

Phone: 0208 7266000

extension 61365