Inclusive & Sustainable

Tourism in Vanuatu

Overview of Tourism in Vanuatu

0

50000

100000

150000

200000

250000

300000

2002 2004 2006 2008 2010 2012 2014 2016 2018

Air & Cruise Visitor Arrivals 2002 - 2017

Air Tourist Arrivals Cruise Tourist Arrival

Tourism

Value Chain

Travel Agents -Tour Operators – Tourism Content & Review (Local & International)

Tou

rist

sA

ir, s

hip

, lo

cal

TransportAccommod

ationFood &

BeverageVisit

ExperienceShopping

Sup

po

rtIn

stit

uti

on

s

Vanuatu Tourism Office (VTO)

Department of Tourism (DoT) + Tourism Accreditation

APTC/HTLTC

Operators associations

AirportsWharfsRoads

No

n T

ou

rism

Pro

vid

ers

Agriculture/Aquaculture

ConstructorsMaterial & service suppliers

Value added product/Handicraft Producers

Forestry

Produce Aggregators, processors, Wholesalers & markets

Dir

ect

ser

vice

P

rovi

der

s

Water ActivitiesCultural activities

Souvenirs shopsMama

Markets

Restaurants

Bars/coffee shops

Hotels

Bungalows

Guest houses

Speciality shops

Massage/Spa

Airlines

Taxi/bus

Cruiseliner/yachts

Car Rental

ExplorationFood Stalls

Tourism Council

Challenges for Tourism in Vanuatu

Infrastructure and access to outer islandsMarketing of outer island tourism Skills development for outer island tourism operatorsCyclone Pam 2015International Runway issue

Tourism product development and skills needs

Explorationinvolvement

Development

Consolidation

Stagnation

Rejuvenation

Decline

Minimum standards

Time and KPI monitoring

Sales

Formal economy

Basic business planningbungalow/tours design skills

Product development

Business operations & marketing skills

Businessmanagement skills

Market Ready

Inclusive Private Sector

Growth

BLENDED DELIVERY Targeted Workshops,

coaching and nationally recognised accredited

training

TWIN TRACK INCLUSION

Climate Change Action, Gender Equality & Disability Inclusion

SECTOR PARTNERSHIP

Department of Tourism

Vanuatu Tourism Office

Provincial Government MARKET ACCESS

Establishment of the Provincial Travel Centre

Network

PRIVATE SECTOR & OTHER DONOR INVOLVEMENT

Provincial/National Coordination& Professional Development

Chez Maureen Bungalows- prior to skills development

06/07/2018 SfT 2016 Work Plan 9

Chez Maureen Bungalows- after skills development

Market Access- promotion through Santo

Travel Centre

Chez Maureen

Bungalows

Winner of Vanuatu

Tourism Award for

Excellence 2017/18:

Best island-style

category

Inclusive and Accessible Tourism

Inclusive and Accessible Tourism

• how the sector has become more disability

inclusive through the partnership approach

and a focus on changing attitudes and

addressing prejudice