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8/19/2019 Industries and Careers for Engineers
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2008 EDITION
INSIDERGUID
Industriesand Careers
for Engineers
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Industries and Careers for Engineers
WETFEET, INC.
The Folger Building
101 Howard Street
Suite 300
San Francisco, CA 94105
Phone: (415) 284-7900 or 1-800-926-4JOB
Fax: (415) 284-7910
Website: www.wetfeet.com
INDUSTRIES AND CAREERS FOR ENGINEERS
2008 Edition
ISBN: 978-1-58207-765-9
PHOTOCOPYING IS PROHIBITED
Copyright 2008 WetFeet, Inc. All rights reserved. This publication is protected by the copyright
laws of the United States of America. No copying in any form is permitted. It may not be reproduced,
distributed, stored in a retrieval system, or transmitted in any form or by any means, inpart or in whole, without the express written permission of WetFeet, Inc.
The publisher, author, and any other party involved in creation, production, delivery, or sale of
this WetFeet Insider Guide make no warranty, express or implied, about the accuracy or reliability
of the information found herein. To the degree you use this guide or other materials referenced
herein, you do so at your own risk. The materials contained herein are general in nature and may
not apply to particular factual or legal circumstances. Under no circumstances shall the publisher,
author, or any other party involved in creation, production or delivery of this guide be liable to
you or any other person for damages of any kind arising from access to, or use of, its content.
All illustrations by mckibillo
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Industries andCareers for Engineers2008 EDITION
conte
Industries and Careers for Engineers
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CHAPTER
1 INTRODUCTION
2 At a Glance
3 Overview
4 Employment
Outlook
7 INDUSTRIES
8 Aerospace and
Defense
11 Biotech and
Pharmaceuticals
16 Computer Hardware
19 Computer Software
22 Consulting
26 Energy and Utilities
30 Investment Banking
33 Nonprofits and
Government
37 Telecommunications
43 CAREERS
44 Information
Technology
46 Manufacturing
and Production
49 Medicine and
Health
52 Operations
54 Programming
57 ProjectManagement
59 Supply Chain
Management
61 Web Development
321
nts
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1Introduction
At a Glance .............................
2
Overview ................................3
Employment Outlook ................4
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AT A GLANCEEngineers enjoy abundant employmentopportunities. o help you weigh the myriad options,
this WetFeet Insider Guide offers a broad range of
information about relevant industries and careers. Te
material falls into three chapters.
• Chapter 1 provides an overview of engineering,including popular specialties and the employment
outlook for engineers.
• Chapter 2 profiles industries that hire engineering
graduates in specialties ranging from aerospace
to telecommunications. Each profile lists major
industry players.
• Chapter 3 discusses major career areas for
engineers, including information technology and
manufacturing.
HOW WE ARRIVED HEREIn this book, career has a specific definition: It refersto any functional occupation that spans unrelated
industries , including biotech, consulting, andnonprofits. As our insiders will attest, engineering
careers are generally consistent across industries,
allowing employees to cross over from one vertical
sector to another.
So as you study our examples and apply them to
your job search, ask yourself: Is the kind of work I
hope to find specific to a few industries, or does it
apply to many different ones?
HOW TO USE THIS BOOKo get the most from this book, find the job seeker
descriptions below that best match your feelings and
follow the recommendations in that section.
Clueless?
If you’re confused, don’t panic! Simply read all theprofiles and identify those that best suit your interests,
strengths, education, and experience. Avoid focusing
too narrowly on a single career or industry. But by
the same token, don’t hesitate to whittle down your
choices.
Indecision can paralyze you, so we recommend
selecting two or three potential paths to keep the
momentum going. But remember, nothing’s etched
in stone. Feel free to change paths if the one you’re on
isn’t working.
Getting There
If you generally know the kind of work you’re after
and have the appropriate educational background
and/or experience, your task is easier. You probably fit
one of these two descriptions:
I have an industry in mind, but I’m not sure of
what career role to pursue.If this sounds like you, review the industry profiles
matching your interests, then read the chapter on
careers. As you study the material, think about which
roles are consistent with your strengths, education, and
experience. You may need to do additional research
to learn about the positions that interest you—for
example, by reading WetFeet’s real people profiles
online (www.wetfeet.com).Once you’ve identified several potential positions
to target, use the relevant list of major industry players
to get you thinking about the companies you want to
consider.
I’m drawn to a specific career, but I’m unclear as
to which industries I should target.
If this describes you, look for the appropriate careerprofile in Chapter 3, then read the industry profiles in
Chapter 2. arget several industries.
Continue your research online. Start with Wetfeet.
com’s career and industry profiles, which provide
even more information about dozens of careers and
industries. You’ll find the real people profiles especially
illuminating. Be sure to check the additional resources
at the end of each profile.Don’t despair if your target career doesn’t appear
in the careers chapter. Tat just means you’ll be
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considering a smaller set of potential industries. Our
industry profiles will help guide you to those sectors.
Although thorough, the profiles aren’t exhaustive.
If your target career isn’t in an industry profile,
judge whether it’s likely to be a prevalent role in that
industry. If you’re unsure, check the careers section of
the largest industry players’ websites to see whether
those organizations offer positions comparable to what
you’re seeking.Good luck!
OVERVIEW
As the U.S. Bureau of Labor Statistics puts it,
“Engineers apply the theories and principles of scienceand mathematics to research and develop economi-
cal solutions to technical problems.” Most specialize
in areas such as civil and mechanical engineering. You
might think of these specialties as families, since many
of them break down into subspecialties. Choosing one
specialty doesn’t preclude you from working in another
field; crossing over is common.
Professional societies recognize more than 25engineering specialties. New ones continue to develop
with advances in science and technology.
Te following specialties should give you an idea of
specific job opportunities.
AEROSPACE ENGINEERING Aerospace engineers develop components for aircraft
and spacecraft, including planes, satellites, and missiles.Tey typically work for aircraft manufacturers, satellite
communication companies, and defense contractors.
CHEMICAL ENGINEERINGGenerally speaking, chemical engineers are experts
in substances and how they react to one another
or to various technical processes. Drawing on their
deep understanding of molecular activity, chemicalengineers design manufacturing processes for products
such as detergents, gasoline, plastics, and synthetics.
CIVIL ENGINEERINGCivil engineers develop roads and bridges, dams and
irrigation systems, water-treatment processes, erosion-
control techniques, and public transportation systems.
Tey also test the structural soundness of buildings,
particularly large ones.
Te term civil engineering indicates projects relatedto public works. Te work itself may involve principles
of mechanical engineering, electrical engineering, orother specialized fields. While most civil engineering
jobs are with government agencies, some are with
service firms that contract with governments and
businesses.
COMPUTER HARDWARE PROCESSENGINEERING
Process engineers develop faster, smaller, and morepowerful integrated circuits in a never-ending quest
to make components that will do more in less space.
Unlike a conventional circuit, whose components
are designed separately, an integrated circuit is so
tiny that the entire unit and its connections must
be created at once. Trough the use of chemicals
and light-sensitive materials, multiple copies are
etched onto a wafer, or silicon disk. Te wafer is thensliced up, and the individual circuits are packaged
before being inserted into a larger circuit, such as a
computer motherboard.
ELECTRICAL ENGINEERINGElectrical engineering is the biggest engineering field.
It encompasses power systems and transmission,
circuitry and communication, and subspecialties suchas industrial robots, telephone switching systems,
microprocessors, and digital broadcasting. Electrical
engineers might design computer chips, circuit boards
for audio equipment, broadcast systems for V
stations, and city utility services.
ELECTRONICS DESIGN ENGINEERS
Electronics design engineers create the circuits atthe heart of all electronics hardware. Circuits may
be traditional or integrated, analog or digital. One
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electronics design subspecialty is radio frequency
(RF) engineering, which involves circuitry used for
transmitting and receiving radio signals.
INDUSTRIAL ENGINEERINGIndustrial engineers work to improve efficiency,
safety, and product quality in factories. Commonly
charged with coordinating the efforts of mechanical
and electrical engineers, they frequently rise tomanagement positions, particularly in manufacturing
industries.
MATERIALS ENGINEERINGMaterials engineers adapt ceramics, glass, metals,
polymers, and resins to various business and
manufacturing needs. For instance, a materials
engineer might develop a stronger metal for highwaybarriers, or a shatter-resistant glass for beer bottles.
MECHANICAL ENGINEERINGMechanical engineers create and improve engines,
energy systems, pipelines, robots, and other
equipment. Some develop machines that make it easier
to harvest crops or produce semiconductors. Others
find new ways to design cars. In all instances, the ideais to boost safety and efficiency.
QUALITY ASSURANCE AND TESTENGINEERSQuality assurance engineers ensure that a company’s
manufacturing facilities operate smoothly. Tey
routinely design methods to monitor production
lines, working closely with other engineers whenproducts aren’t being manufactured to specification.
QA engineers also study new products to determine
acceptable specifications.
est engineers, like QA engineers, set up equipment
to check whether products are being manufactured
correctly. When a product is faulty, either on the
production floor or after it’s been returned by a
customer, they look into the source of the problem,often uncovering fundamental flaws in production
techniques. est engineers also create prototypes
to ensure that a finished product will meet design
engineers’ specifications.
SOFTWARE, WEB, AND ITENGINEERINGSoftware engineers create programs for computer
platforms such as Windows, Macintosh, and
Unix. Web engineers are essentially programmers
who develop applications specifically for the Web.Information technology specialists build and maintain
networks, typically for companies and government
agencies. I engineers safeguard the reliability and
security of both LANs (local area networks within
offices) and WANs (wide area networks between
remote locations).
EMPLOYMENT
OUTLOOKTe future looks bright for engineering grads,
according to the National Association of Colleges
and Employers’ 2006 Job Outlook Report . Electrical,
chemical, and computer engineering made NACE’slist of the ten most marketable bachelor’s degrees, with
mechanical engineering taking the top spot.
Te Bureau of Labor Statistics expects engineering
opportunities in general to keep pace with overall U.S.
job growth through 2014. However, prospects will
vary widely by specialty:
• Computer software, biomedical, andenvironmental engineering opportunities are
projected to grow much faster than U.S. jobs
overall.
• Opportunities in agricultural, chemical, civil,
computer hardware, electrical, electronics, health
and safety, industrial, materials, and mechanical
engineering are expected to grow somewhat fasterthan U.S. jobs overall.
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• Opportunities in aerospace, marine, and nuclear
engineering are expected to grow slower than U.S.
jobs overall.
• Petroleum and geological engineering
opportunities in the U.S. are expected to decline.
Even specialties with relatively low growth rates
should present ample opportunities, especially as babyboomers retire. And just because demand for particular
engineers is waning in the U.S. doesn’t mean it isn’t
growing abroad.
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2Industries
Aerospace and Defense ..............
8
Biotech and Pharmaceuticals ..... 11
Computer Hardware ............... 16
Computer Software ................. 19
Consulting ............................22
Energy and Utilities ................26
Investment Banking ................
30
Nonprofits and Government .....33
Telecommunications ...............37
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AEROSPACEAND DEFENSE
INDUSTRY OVERVIEW Aerospace and defense manufacturers develop aircraft
and spacecraft for the commercial sector, as well as
military aircraft, spacecraft, missiles, tanks, and other
products for the armed forces of the U.S. and various
foreign countries.
Te commercial side of the industry has been
sluggish in the past decade. In the wake of 9/11, top
commercial manufacturers lost billions of dollars
and were forced to lay off tens of thousands as orders
plummeted.
oday, nearly half the industry’s revenue comesfrom military orders. Lockheed Martin, for one,
relies even more heavily on the Pentagon, deriving 85
percent of its revenue from U.S. defense contracts.
Additionally, aerospace firms have large contracts with
NASA—for example, Lockheed and Boeing have
inked deals with the space agency that account for 3 to
4 percent of their annual revenue.
Aerospace projects typically involve highcomplexity and low output. Te processes aren’t
overly standardized, and creating products requires
substantial engineering.
Projects for the military and NASA often involve
cutting-edge technologies that are years ahead of what’s
currently available to the general public. As an insider
puts it, “Defense is R&D for the rest of the economy.”
TRENDSSoaring Defense Spending
U.S. defense spending has soared under the Bush
administration. Tat might not bode well for the
deficit, but it does have advantages if you’re looking
for a career in aerospace and defense. Te 2008
federal budget allocates more than $500 billion to
the Department of Defense, plus $200 billion insupplemental spending for the military conflict in Iraq.
Te commercial side of the industry is slowly
enjoying production gains as well. But nobody has
the military beat when it comes to spending on new
aircraft and aerospace equipment.
High-Tech Defense
Fighting terrorism remains the top U.S. defense
priority. Tis means less demand for traditional
weapons like tanks and more for new systems that can
help locate and eliminate terrorists before they strike.
In coming years, some of the most dramatic
growth in the defense sector will come from
makers of defense-related products in the I and
communications sectors. Particularly on the rise are
innovations to assist soldiers on the front lines and
in the field. Tis growing high-tech trend is giving
midsize companies a larger slice of the defense-
spending pie.
Competition from Abroad
In the U.S, there’s only one major aircraft
manufacturer: Boeing. In 1997, the company
swallowed its sole domestic rival, McDonnell Douglas.
Boeing’s only rival now is Europe’s Airbus, which
has been steadily gaining market share. Over the past
few years, the companies have traded places as the world’s leading aircraft manufacturer. Boeing regained
the top spot in 2007 with respect to commercial
aircraft orders, thanks partly to its fuel-efficient
787 Dreamliner, crafted largely from lightweight
composites. Meanwhile, Airbus’s long-range, double-
decker A380, which was supposed to be a blockbuster,
met with lukewarm response and suffered production
problems. In response, Airbus shook up its seniormanagement. More recently, Airbus has rebounded,
winning orders for its own fuel-efficient plane.
HOW IT BREAKS DOWNCommercial Aircraft and General Aviation
Tis market segment produces planes and helicopters,
as well as components for both. In addition to big
daddies Boeing and Airbus, players include corporate jet manufacturers such as General Dynamic’s
Gulfstream unit, Canada’s Learjet maker Bombardier,
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Brazil’s Embraer, extron’s Cessna subsidiary, and
Raytheon.
Military Aircraft
Tis segment manufactures our military’s birds of prey,
including Boeing’s F-15 Eagle jet fighter, Lockheed
Martin’s F-16 Fighting Falcon, and Northrop
Grumman’s B-2 Spirit stealth bomber. Also included
here are makers of transport planes and helicopters.
Missiles and Space
Te big players here depend on U.S. and foreign
government spending for the bulk of their revenue.
Powerhouses in this segment include Raytheon, which
produces the Hawk, Patriot, and omahawk missiles;
Lockheed Martin, maker of the rident II missile
and provider of management services for NASAoperations; and Boeing, the primary contractor for the
NASA Space Shuttle and International Space Station
programs. France’s Arianespace leads in the production
of satellite-launching systems, which enjoy growing
demand.
Ground Defense
Tis segment comprises manufacturers of militarytanks and transport vehicles. Perhaps its most
important member is General Dynamics subsidiary
Land Systems, maker of the M1A1/M1A2 Abrams
tank—the U.S. military’s only battle tank—and other
armored vehicles. Additional players include BAE
Systems Land and Armaments, maker of the Bradley
infantry fighting vehicle and artillery equipment; and
Krauss-Maffei Wegmann, maker of the Leopard mainbattle tank.
Satellites, Electronics, and Communications
Commercial demand is sure to grow in this segment
as countries become more technologically intertwined.
Individuals and companies increasingly depend on
satellite technologies for communications, global-
positioning systems, and weather forecasts. Othertechnologies in this segment include avionics, or
electronics used in planes and helicopters; information
systems, such as mission control in Houston and
aircraft modeling at Boeing; missile-guidance systems;
and infrared, radar, and sonar. Northrop Grumman,
Honeywell Aerospace, and Raytheon are among the
big players.
Shipbuilding
Te role of this market segment is to build and
maintain seagoing vessels such as aircraft carriers,
destroyers, and submarines. Te world’s largest naval
shipbuilder is Northrop Grumman, which owns
Newport News Shipbuilding, the sole maker of U.S.
nuclear aircraft carriers. Not far behind is General
Dynamics, which builds nuclear and ballistic-missile
submarines, the Aegis guided-missile destroyer, and the
LPD-17 amphibious assault ship. Other competitors
include French giant Tales and London-based BAESystems, the largest foreign player in the U.S. defense-
contract game.
KEY JOBSTe jobs in aerospace and defense are nearly
countless, and the good news is that engineers
will fill most of them. Te following job titles and
descriptions constitute only a general guide to industryopportunities.
Design Engineer
Tis position refers to those who design, develop, test,
and implement everything from the smallest parts of
ships or aircraft to the ships or aircraft themselves.
Filling this role are aerospace engineers, who design
planes, rockets, and components such as landing gear, wing flaps, doors, and engines; electrical engineers,
who design electrical systems for planes, ships, and
other industry products; and materials engineers, who
design the materials needed to build the products. Te
work requires extensive computer modeling and tends
to focus on small portions of a project—for example,
the locking systems of a 747 plane’s emergency doors.
Salary range: $48,000 to $91,000
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Avionics Engineer
People in this role design aircraft navigation systems.
Like their industry counterparts, avionics engineers do
a lot of computer-aided design and start off working
on small sections of entire systems. Te job requires an
avionics or electrical engineering degree.
Salary range: $50,000 to $105,000
Controls Engineer
As aircraft become increasingly computer-controlled,
this becomes an even hotter job in aerospace and
defense. Controls engineering involves the design
of systems that interpret pilots’ commands to the
plane. Again, a lot of computer modeling is involved
here. Te position requires an aerospace or electrical
engineering degree.
Salary range: $51,000 to $97,000
Environmental Engineer
Tis has become a popular field in recent years as
companies struggle to clean up environmental hazards
and comply with ever-changing environmental
regulations. Environmental engineers design
everything from noise-abatement systems (like
those walls around the local airport) to facilities thatdispose of industrial waste. A degree in environmental
engineering is required.
Salary range: $59,000 to $96,000
Software Engineer
People in this role write and test navigational software
for missiles, planes, satellites, and sea vessels. o do
this work, you’ll probably need a bachelor’s degree inelectrical engineering or computer science.
Salary range: $49,000 to $89,000
Manufacturing Engineer
ypically mechanical engineers, people in this role
design the tools and processes needed to manufacture
aerospace products. Te job calls for managerial as well
as technical skills.Salary range: $51,000 to $87,000
Technical Support Specialist
Tis job involves testing and follow-up maintenance
of aerospace and defense products. ech support
specialists travel more than most of their industry
colleagues because they must visit client sites. Tey
usually have engineering or other technical degrees.
Salary range: $43,000 to $84,000
Instructor
Instructors train customers in the use of aerospace and
defense products. o become one, you’ll probably need
a college degree, an instructor’s certificate, and a pilot’s
license or other proof of expertise concerning the
product in question.
Salary range: $74,000 to $91,000
JOB PROSPECTSTings are picking up in the aerospace and defense
industry. Te commercial aircraft sector is finally
showing signs of growth, and military spending
continues to rise. Te Bureau of Labor Statistics
expects aerospace jobs to grow 8 percent by 2014—
not bad, but slower than average.
More efficient design and production techniques
may slow that projected job growth. Nevertheless,there should be a fair number of aerospace engineering
positions in coming years as aging workers retire.
Another bright spot: Because of declining enrollment
in undergraduate and graduate aerospace programs,
there are more jobs on the market than newcomers to
fill them.
ADDITIONAL RESOURCES Aerotech News and Review (www.aerotechnews.com) Aeroindustryjobs (www.aeroindustryjobs.com)
Aerospace Industries Association (www.aia-aerospace.
org)
American Institute of Aeronautics and Astronautics
(www.aiaa.org)
Government Executive (www.govexec.com)
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INDUSTRY OVERVIEW
Pharmaceutical (pharma) companies produceand market drugs, from familiar over-the-counter
compounds like aspirin to exotic prescriptions
that inhibit, activate, or otherwise affect individual
molecules in specific medical conditions. Tey also
produce livestock feed supplements, vitamins, and a
host of other products.
Te pharmaceutical drug discovery and
development industry has grown to become one ofthe world’s most profitable. During the past 30 years,
the industry has blossomed, with billions of dollars
spent on research in biochemistry, molecular biology,
cell biology, immunology, genetics, and information
technology—and billions of dollars in profits earned
by drug companies. Indeed, the pharmaceutical
industry sold some $643 billion in drugs in 2006.
Biotechnology is a relatively new kid on the
block. Simply put, biotechnology seeks to duplicate
or change the function of a living cell so it will work
in a more predictable and controllable way. Te
biotechnology industry uses advances in genetics
research to develop products for human diseases and
conditions. Several biotech companies also use genetic
technology to other ends, such as the manipulation of
agricultural crops.
Biotech opportunities largely mirror those in the
pharmaceutical industry. Te key difference is that
biotech firms are much more focused on researchbecause they’re still developing their initial products.
Biotech firms tend to expand their marketing and sales
forces when a product nears FDA approval. And it’s
become common for small companies to seek alliances
with larger firms that already have the requisite
infrastructure in place for these functions.
Biotech and pharma have performed exceedingly
well relative to other industries in recent years. Despiteproblems at some companies, the future looks bright
overall. Among the most pressing industry issues are
the ethical questions surrounding genomics and the
pricing and patent practices of so-called big pharma,
the pharmaceutical giants.
Still, demand for drugs is growing, fueled by
an aging population and burgeoning international
markets. Whether you work for big pharma or smallbiotech, you mustn’t get too attached to the status
quo. Tese days, the business environment can change
overnight. As one insider says, “Even in big pharma, if
there’s a merger or spin-off, you can easily find yourself
without a job.”
TRENDS
Bio BoomSeveral specialties in the biotech arena are receiving
lots of attention, not to mention funding. Proteomics,
BIOTECH AND
PHARMA
Top Ten Aerospace and DefensePlayers, by 2006 Revenue
CompanyRevenue
($M)
1-Yr. Change
(%)Employees
Boeing 61,530 12.2 154,000
EADS (2) 52,025* 28.4 116,805
Lockheed Martin 39,620 6.5 140,000
Northrop
Grumman30,148 –1.9 122,200
Airbus (1, 2) 26,410 3.2 55,000
Raytheon 20,291 –7.3 80,000
General Dynamics 24,063 13.3 81,000
BAE Systems
(1, 2)
19,148 22.4 74,000
NASA (3) 15,470 0.1* 18,693*
GE Aircraft
Engines
(Rolls-Royce)
14,013 8.4 37,300
(1) 2005 figures(2) Foreign company; figures reflect worldwide sales and employment
(3) 2004 figuresSources: Hoover’s; WetFeet analysis
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the study of proteins, is thought by many to be the
future of biotech. Companies such as Compugen,Large Scale Biology, and akeda are leading the way
in the daunting process of mapping the sequences of
amino acids that encode human proteins. Tey hope
to find links to diseases. Another innovation is the use
of monoclonal antibodies (mAbs), proteins that attack
foreign substances known as antigens. Genentech is
a leader in this technology, with its non-Hodgkin’s
lymphoma treatment Rituxan.
Another hot ticket is the area of biodefense. Many
biotech companies are looking for ways to detect and
stop biotech weapons such as anthrax and smallpox, as
well as pandemics such as SARS. Tey’re working hard
to develop antidotes, immunizations, and treatments.
A sector that may be reaping the most benefit from
all this research is bioinformatics, which deals with
the storage, sequencing, analysis, and management of
scientific data. Sales in this market continue to climb,
hovering at around $2 billion in 2007.
Tere’s no doubt about it: Engineers who enter
the biotech field will be participating in some of the
world’s most cutting-edge scientific research.
The Aging PopulationTe growing number of elderly has shifted the R&D
focus of the pharmaceutical industry dramatically.
By 2025, the over-65 demographic will swell to 690
million people. Tis age group, whose members
consume three times as many drugs as younger
populations, is creating significant demand for lower-
cost prescriptions in the face of skyrocketing costs. Te
industry faces additional challenges from the Medicareprescription-drug benefit—Part D, rolled out in
January 2006—which was designed to control costs
for plan beneficiaries.
Big Pharma’s Frustrations
More and more people are taking more and more
drugs. Unhappy with prices that can run upward of
$175 per month for a single prescription, many U.S.patients are turning to Canada and other countries,
which sell comparable drugs for less. But such imports
are illegal in the U.S.—and, according to the Food and
Drug Administration, unsafe.Te pharma companies hate this trend because
their profits suffer if people can buy cheaper drugs
elsewhere. o fight it, Pfizer, for one, has shut off
supplies to Canadian drug retailers that continue to
export prescription drugs to the U.S. Meanwhile, a
number of states have gone after big pharma on behalf
of their citizens.
Drug sales will grow 8 to 8.4 percent annually
through 2015, according to the Centers for
Medicare and Medicaid Services. A 2007 study by
PricewaterhouseCoopers predicts that the global
pharmaceutical market will double to $1.3 trillion by
2020. Great news for big pharma, right?
Surprisingly, these numbers won’t benefit the major
players much. Te reason? Patients overwhelmingly
will be switching to generic drugs to save as much as
80 percent off the cost of brand-name medications.
During the next five years, $100 billion worth of drug
patents will expire.
Still More Ethical and Legal Concerns
Te biotech industry gets inundated with wave
after wave of bad press. Environmental proponentshave gathered evidence to support their claims that
biotechnologically produced foods are unsafe, and
their protests are growing louder.
Meanwhile, drug companies have come under fire
for some of their clinical trial practices. Many drug
companies test their products in poor countries, where
it’s easier and cheaper to recruit trial participants. Te
big question critics have is, what happens when thetests are over and the products are deemed safe for
mass consumption? Should drugmakers be allowed to
cut off the supply? For big pharma, marketing drugs in
nations where few can afford them is a money-losing
proposition
HOW IT BREAKS DOWN
PharmaceuticalsTe U.S. is where most of big pharma’s multinational
giants are headquartered, although several are based
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in France, Germany, and Switzerland. Tose in the
U.S. lie east of the Mississippi, with the greatestconcentration in New Jersey.
Big-pharma companies come in two styles:
diversified and nondiversified. Diversified companies,
which include Abbott Laboratories, Johnson
& Johnson, and Wyeth, maintain other health
care–related businesses, such as consumer health–
product divisions and medical-device companies.
Nondiversified enterprises, including Eli Lilly and
Merck, focus solely on the development and sale of
drugs.
Since the turn of the century, some diversified
companies have chosen to divest their nonpharma
concerns in favor of the leaner and more profitable
drug business. Bristol-Myers Squibb, for instance, sold
Clairol, the leading U.S. hair-products company, to
Procter & Gamble in 2001.
Biotech
For all the success of giants like Amgen and
Genentech, most biotech shops are still small enough
for people to know everyone else’s name. Few are
generating revenue, let alone profit.
But a growing number of companies are joiningthe elite group of biotech businesses that have
FDA-approved drugs on the market. Once a biotech
company has a product coming to market, its jobs
expand from the primarily science-focused to include
engineering, manufacturing, marketing, and sales. Although significantly smaller than pharma,
biotech is a vibrant industry. Roughly 200,000
employees work for some 1,500 U.S. biotech
companies, more than 300 of which are publicly held.
According to Ernst & Young’s 21st annual report
on the biotech sector, revenue for public companies
increased to more than $70 billion worldwide in 2006,
up more than $7 billion from the previous year. Net
income losses fell 37 percent in Europe and 44 percent
in Canada. Net losses likely would have fallen in the
U.S. as well had it not been for one-time transactional
charges in a record year of deal making, with alliances
involving U.S. biotech companies increasing to $23
billion.
Biotech companies tend to be located in
geographical clusters, often near prominent research
universities. Te largest concentration of biotech
companies is in California (mainly in and around
San Diego and the San Francisco Bay Area), followed
closely by Massachusetts. You’ll also find pockets in
such far-flung regions as Washington, D.C.; Raleigh-
Durham, North Carolina; and Boulder, Colorado.
And biotech is increasingly international, with morecompanies opening in Europe and Asia.
KEY JOBS A note about salaries: At large pharmaceutical
companies, people in management positions earn
significant bonuses in cash and stock options. At
many biotech companies, all employees receive stock
options, which can be lucrative if the business does well. Tese bonuses aren’t reflected in the salary ranges
below.
Lab Tech
Lab techs perform routine tasks such as cleaning and
maintaining glassware, working with animal colonies,
and operating lab equipment. Often, a high school
diploma is all it takes to land such a position, butmany people with college degrees start here as well.
Salary range: $28,000 to $51,000
Culturally, biotech companies
usually have growing pains asthey move from R&D to com-mercialization. But they’relikely to remain much leanerand flatter than big-pharma
enterprises.
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Research Associate
Associates work at the bench, conducting experimentsunder the guidance of PhD scientists. If you have lab
experience and like R&D, this is the job for you. A
BS or MS in some form of chemistry or biology is
required.
Salary range: $48,000 to $81,000
Research Scientist
After receiving a PhD and completing a postdoc,
a scientist can get a job as a research scientist
(sometimes, the initial title is associate scientist).
Te position involves designing and conducting
experiments, as well as publishing results when
appropriate.
Salary range: $68,000 to $112,000
Chemical Engineer
Chemical engineers are the bridge between hard
science and manufacturing. Tey design, operate,
and oversee the production of chemical products.
Experts in both chemistry and engineering, they
translate processes that were developed in the lab into
practical manufacturing applications. A BS in chemical
engineering is usually required to enter the field.Companies place a strong emphasis on course work in
computers, math, and physics.
Salary range: $49,000 to $90,000
Manufacturing Engineer
Manufacturing engineers are responsible fordeveloping, implementing, and maintaining
methods, operation sequences, and processes in drug
manufacturing. Tey estimate manufacturing costs,
determine time standards, and recommend process
requirements for new or existing product lines. In
addition, they may maintain records and reporting
systems to coordinate manufacturing operations.
Manufacturing engineers usually hold a BS in
electrical, manufacturing, or mechanical engineering.
Salary range: $53,000 to $88,000
Process Engineer
Process engineers work with chemical and
manufacturing engineers during the development
process to make sure that a given drug can be
manufactured effectively from both a technical
and financial standpoint. Te job involves a good
deal of paperwork and administration, since
process engineering requires coordination and
communication. o qualify for the position, applicants
usually need a BS or MS in electrical or mechanical
engineering.
Salary range: $55,000 to $85,000
Programmer/Analyst
Tis position covers many different jobs. But basically,
programmers/analysts are computer people. Tere’s no
getting around complex database work, particularly for
clinical trials, which can involve thousands of patients
(sometimes in several countries) with elaborate medical
histories and completely different responses to each ofthe drugs and placebos tested. And the computational
demands of post-genomic research are enormous,
creating demand for job seekers who have backgrounds
combining science with computers.
Salary range: $47,000 to $101,000
JOB PROSPECTS
According to the Bureau of Labor Statistics,employment in biotech and pharma will increase 24
percent by 2014, making it one of the fastest-growing
Biotech R&D will continue togrow as companies seek youngminds who can lead the wayin combating diseases throughgene therapies.
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Key Pharmaceutical Companies
Company2006 Revenue
($M)
1-Yr.
Change
(%)
Employees
Johnson &
Johnson (1)53,324 5.6 122,000
Pfizer 48,371 –5.7 98,000
GlaxoSmithKline (2) 45,479 7.2 101,802
Sanofi-Aventis (2) 38,934 15.3 100,289
Novartis (2) 36,749 13.0 100,735
Roche (1, 2) 34,465 27.7 74,372
AstraZeneca (2) 26,475 10.6 66,000
Merck 22,636 2.8 60,000
Abbott
Laboratories22,476 0.6 66,663
Bristol-Myers
Squibb17,914 –6.7 43,000
(1) Highly diversified company; figures include departments that operate inother industries
(2) Foreign company; figures reflect worldwide sales and employmentSources: Hoover’s; WetFeet analysis
manufacturing sectors. As long as people keep getting
sick, the industry will continue developing drugs andtreatments.
In demand are people with scientific backgrounds,
particularly those with the rare combination of science
and computer skills required for the mushrooming
field of bioinformatics. Tere’s also a need for those
who combine scientific training with managerial
ability.
Tose entering this field enjoy the satisfaction of
knowing they’re developing treatments that could
make a radical difference in the lives of thousands,
even millions, of people.
Key Biotech Companies
Company2006 Revenue
($M)
1-Yr.
Change
(%)
Employees
Amgen 14,268 14.8 20,100
Genentech 9,284 40.0 10,533
Genzyme 3,187 16.5 9,000
Gilead Sciences 3,026 49.2 2,515
Biogen Idec 2,683 10.8 3,750
Merck Serono (1, 3) 2,586 5.2 4,826
Applera (2) 1,949 7.0 5,090
MedImmune 1,277 2.6 2,538
Invitrogen 1,264 5.4 4,835
(1) Foreign company; figures reflect worldwide sales and employment(2) 2007 figures(3) 2005 figures
Sources: Hoover’s; company annual reports; WetFeet analysis
ADDITIONAL RESOURCESBioSpace (www.biospace.com)Biotechnology Industry Organization (www.bio.org)
BioSpace (www.biospace.com)
MedZilla (www.medzilla.com)
Pharmaceutical Online
(www.pharmaceuticalonline.com)
Te Pharmaceutical Research and Manufacturers of
America (www.phrma.org)
PharmaLive (www.medadnews.com)
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COMPUTERHARDWARE
INDUSTRY OVERVIEWComputer hardware means computers with their
central processing units (CPUs), memory, and
storage—in other words, the machines that run an
operating system and application software—and their
attached peripherals (keyboards, mice, printers, and
so on). Also included in our definition are the servers,
electronic security, and storage devices of corporate
data centers.
Computer hardware and software are useless
without each other. Working together, however, they
store, modify, and exchange data in words, pictures,
and numbers—everything from correspondence to
news photos; drawings of jet aircraft to shipping
manifests; news releases to financial reports; census
statistics to stock quotes; maps to email.
Te competition among computer hardware
companies is particularly intense. In the traditional PC
market, hardware makers face downward price pressure
and narrowing profit margins. Meanwhile, the race is
on to develop innovative products, such as tablet PCs
and ultraminimal desktops. If a company falters, it
instantly becomes a takeover target. No doubt about
it: Computer hardware is a cutthroat business.
Despite its worldwide reach, the hardware industry
has definite geographic concentrations. High-tech
companies tend to be located near major colleges
and universities; many owe their very existenceto research at those learning institutions. Silicon
Valley isn’t far from San Jose State, the University of
California at Berkeley, and Stanford University. Route
128 is close to the educational mecca of Cambridge,
Massachusetts. Research riangle in North Carolina
and the area around Austin, exas, are two more good
examples.
Most major computer hardware corporations reachacross national borders. International sales normally
account for a large percentage of most hardware
companies’ bottom lines, and China, India, Japan,
and other Asian countries are hotbeds of hardwaremanufacturing and design.
TRENDSSmaller and Smaller
As advancing technology makes it cost-effective to
produce more complex chips in increasingly compact
sizes, computer hardware makers can bring smaller
and smaller devices to market. Tink flat computer
display screens. Tink ever-thinner, ever-lighter laptop
computers. And so on.
New Gaming Platforms
Gaming hardware companies are constantly looking
to improve their gaming consoles. Te latest consoles
feature high-def graphics, speedy performance, and
enhanced audio. At the time of its launch, Microsoft’s
Xbox 360, which came out in late 2005, was the most
advanced console on the market. However, Sony’s
PlayStation 3 console, which was released in 2006,
is technically more advanced—not to mention more
costly. Nintendo’s Wii console, also released in 2006,
is less powerful than the Sony and Microsoft console
offerings. But it’s garnered its share of marketplace
buzz because of its motion-sensitive controller.
Convergence
Is it a DVD player? A stereo system? A photo
scrapbook? A film-editing station? A telephone? No,
it’s today’s PC or laptop.
Tese days, personal computers are able to do more
and more. Tis means plenty of work for computerhardware professionals, as they make products with
new, more varied capabilities. On the other hand,
it also means new sources of competition, such as
telecom companies producing newfangled cell phones
that let users watch videos and surf the Internet, and
consumer electronics companies producing personal
entertainment systems.
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Outsourcing
In the hardware world as elsewhere in business, anincreasing number of manufacturers are outsourcing
work overseas. Some companies are doing only
top-level design in the U.S., leaving production and
more basic design tasks to cheaper labor in China, the
Philippines, and other foreign countries. Tis means
that product managers and project heads may have to
travel a lot more than in previous generations; it also
means that many North American jobs are being lost.Increasingly, the task of U.S. computer companies is to
be expert in marketing and distribution while simply
outsourcing manufacturing and portions of the design
work.
Consolidation
Industry consolidation makes sense as computers
become familiar products that require fewer different
design and manufacturing approaches. Te idea is to
let a few giant companies manufacture more units at
lower cost while sharing marketing and distribution
expenses across a larger organization.
Linux
Tis cheap, open-source operating system software
(Linux code is available for free on the Web) has moved
into the mainstream. Wishing to lower costs, business
users of many stripes are looking to Linux as an
alternative to more expensive operating systems such as
Windows and Unix. At the same time, Intel has begun
to optimize its chips for Linux in addition to Windows.
Tis means the PC and server products containing
those chips—from hardware manufacturers such asDell, Hewlett-Packard, and IBM—can handle Linux.
HOW IT BREAKS DOWNFor job seekers, one way to segment the industry is by
the type of computer hardware the company produces.
Other differentiating factors include industry
and application focus and sales-and-distribution
methodology: mail order, Internet, or retail.
PCs (Desktops and Laptops)
Te PC market is perhaps the most visible segmentof the high-tech hardware market, with computers
becoming ubiquitous at work, home, labs, and school.
Many of the desktop and portable computers made
by the established players—such as Apple, Dell, and
Hewlett-Packard—are powerful enough to replace
high-end specialized workstations and may be used for
3D rendering, molecular modeling, computer-aided
design (CAD), and video editing. Portable computersrepresent a growing share of the PC market.
Peripherals
A peripheral is usually understood to mean an external
product added to a computer, such as a new mouse,
speaker set, or flash drive (think manufacturers like
Kensington, Keyronic, and Logitech). Te term
extends to monitors, scanners, and printers. However,
a peripheral can also be something added into a
computer, such as a higher-performing video or sound
card.
Servers
Tere are many types of servers—those boxes that,
among other things, hold the Internet together. In
addition to Web servers, which relay all the HML
and image files that end up on your screen, there
are LAN and WAN servers, file servers, mail servers,
database servers, and more. Whenever two computers
(termed clients in this context) connect over a network,a server is involved.
KEY JOBSJunior EngineerTose in this entry-level role are the foot soldiers of
engineering. As a junior engineer, you’re not so much
coming up with ideas as implementing solutions
developed by your superiors. Still, the job is an
important first rung to a more specialized, higher-
paying engineering position. Duties may include
software programming, which involves writing thecode built into the hardware system.
Salary range: $40,000 to $55,000
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Engineer
Te middle ground between junior engineer andsystem architect, this position encompasses 95 percent
of the engineering workforce.
Salary range: $55,000 to $85,000
Systems Engineer
Tis position typically is filled by an engineer who
combines technical expertise with strong people skills. A
systems engineer, who must know the technology insideout, assists the sales staff in managing the relationship
with the potential buyer. An SE may be paired with an
individual salesperson or with an entire sales team.
Salary range: $75,000 to $105,000
Technical Support Specialist
Te technical support staff fields the never-ending
barrage of questions from businesses or consumers
who recently purchased a product. With computer
companies trying to use top-flight customer service
to separate themselves from the pack, tech support
positions are becoming increasingly important.
Although a technical background helps in this role, it’s
not a prerequisite. Patience and the ability to soothe
the confused and frustrated matter far more.
Salary range: $30,000 to $85,000
Technical Writer
A technical writer is responsible for translating
technical concepts into readable prose for user manuals
and other types of documentation. echnical writers
need the ability to explain a complicated subject in
clear, concise language that all readers will understand.Tis is a good choice for you if you’re a stickler for
details who possesses excellent organizational skills.
Salary range: $35,000 to $85,000
JOB PROSPECTS Although this isn’t the most robust economic sector
at the moment, it still presents a fair number of
opportunities for engineers, especially those withtechnical expertise and a computer science or
computer engineering degree.
Te Bureau of Labor Statistics projects that
the U.S. job creation in this sector will lag behindoverall job growth through 2014. You can thank the
increasing automation of manufacturing processes,
as well as the migration of production jobs overseas.
Still, this is a large industry, and there will always be
business and tech jobs available for people at the top of
their game.
ADDITIONAL RESOURCES Association for Computing Machinery (www.acm.org)
Computer & Communications Industry Association
(www.ccianet.org)
Information echnology Association of America
(www.itaa.org)
Virtual Institute of Information (www.vii.org)
Key Computer Hardware Manufacturers
Company2006 Revenue
($M)
1-Yr.
Change
(%)
Employees
Hewlett-Packard (1) 91,658 5.7 156,000
IBM (1) 91,424 0.3 355,766
Hitachi (1, 2, 3) 87,107 8.3 306,876
Sony (1, 2, 3) 70,513 11.0 158,500 (4)
Dell 55,908 13.6 66,100
Toshiba (1, 3) 53,945 –0.6 172,000
Fujitsu (1, 3) 40,746 –8.0 158,491
NEC (4) 39,266 –5.1 154,786
Canon (1, 3) 34,917 9.4 118,499
Cisco Systems 28,484 14.9 49,926
(1) Highly diversified company; figures include departments thatoperate in other industries
(2)
2007 fiscal year(3) Foreign company; figures reflect worldwide sales and employment
(4) 2005 figuresSources: Hoover’s; WetFeet analysis
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COMPUTERSOFTWARE
INDUSTRY OVERVIEW Although only a few decades old, the computer
software industry has a storied past. We’ve all heard
the tales of iconoclastic young entrepreneurs who
started companies in their garages and went on tobecome some of world’s richest and most powerful
businesspeople. Indeed, the names of Bill Gates and
Steve Jobs are better known in many circles than those
of the latest pop music stars.
oday, programming’s adventurous and maverick past
is still alive. Troughout Silicon Valley, as well as in other
tech hotspots like Boston and Austin, visionary software
developers are trying to create the next killer app.
Computer software products accomplish discrete
tasks and are sold as complete packages. Categories
include operating systems such as Windows and
Linux, applications like word processors and Web
browsers, and utilities such as antivirus programs and
pop-up blockers.
Most software purchases are made by businesses
seeking better tools to run operations, keep records,
and monitor cash flow. It’s not always the quality of
the code that determines the most successful software,
but how well that software meets a business need.
Probably the quickest way to talk yourself out of a job
in this segment is to make the technology seem more
important than the end user.
TRENDSMultiplying Platforms
Each year brings new devices that need software to tell
them how to operate. Such products include global
positioning systems, cell phones, personal digital
assistants, and so-called smart household appliances.
Wireless networking technologies add to the
demand. Te result? Plenty of work for good softwaredevelopers.
Shipping Jobs Overseas
Dampening the job outlook is the trend amongsoftware developers to outsource work to cheaper labor
overseas. For instance, India has a large population
of educated, tech-savvy folks willing to work for a
fraction of what passes for an acceptable salary in the
U.S. Other outsourcing hotspots exist in Russia and
the Asia-Pacific region. In general, most exported tech
jobs have been at the lower levels; however, there’s a
trend toward sending more skilled tech jobs overseas.Still, at least for the time being, if you’re good at what
you do, the explosion in software development should
create plenty of job opportunities for you in the U.S.
Software as Service
raditionally, software has been sold in a box or
downloaded for installation on a particular computer.
oday, software is increasingly sold as a service: Te
software is hosted on the vendor’s server and provided
to users who access it over the Internet for a periodic
subscription fee. Software companies of all kinds,
even those that make word processing and spreadsheet
programs, are experimenting with this model. One of
its advantages is that improvements can be made to
existing software programs on an ongoing basis; if there’s
a bug, the vendor can fix it immediately instead of
making users wait for the next official product upgrade.
Open Source
Linux system software is finally making a splash in the
business world. It’s the centerpiece of the open-source
movement, which champions free software for all and
encourages developer contributions. An increasingnumber of companies, including Credit Suisse and
Merrill Lynch, are adopting Linux to avoid the cost
of software licenses and upgrades. What’s more, many
organizations and even countries feel that Linux
adoption is a way to curb Microsoft’s monopolistic
power. Computer makers such as Dell and Hewlett-
Packard have responded by shipping PCs and servers
loaded with Linux. And big business-softwareproviders such as BEA Systems, SAP, and Veritas have
made products that run on Linux.
d d f
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Gaming
Americans now spend more money on video gamesthan movie theater tickets. Business is booming for
video game giant Electronic Arts, which cracked the
$3 billion revenue threshold in 2005. Lots of other
players in this space are making a pretty penny as well.
Meanwhile, sales of professional animation software,
which can cost thousands of dollars, continue to
climb. And burgeoning demand for gaming software
on cell phones and other non-computer platforms hasgiven a further boost to this sector. Creative types who
want to apply their talents to making games can find
plenty of opportunities with companies that design
entertainment software.
HOW IT BREAKS DOWNTe computer software market is most commonly
segmented according to the type of work a product
does. Several of the major market segments are listed
below, along with the names of a few companies that
are active in each.
System Software
Although Microsoft Windows is by far the dominant
example in this category, it’s not the only one. Apple’s
Mac OS X is still alive and well, while Linux is gaining
a reputation as a reliable alternative in business
settings. Red Hat has actually made a business out
of packaging and providing support for a version of
Linux, which itself is available free on the Internet.
Productivity
Productivity software includes word processing,spreadsheets, presentations, database management,
graphic design, and other applications that help people
do their jobs. Key players are Adobe (Photoshop,
Illustrator, InDesign), Microsoft (Word, PowerPoint,
Excel), and Autodesk (CAD applications).
Enterprise
Tis term denotes the large, expensive softwarepackages sold by the likes of IBM, Oracle, and SAP to
keep corporate users’ global operations humming. It
also refers to niche software packages sold by smaller,
specialized players.
Education
Educational software includes products that can help
your kids read, teach you a foreign language, and
stimulate logical thinking. Tis category also offers
children’s educational games, the as-yet slow-to-catch-
on electronic book industry, teaching resources, and
music instruction. Disney, Microsoft, and Scholasticare among the key players.
Gaming
A highly competitive and extremely broad market
segment, this includes role-playing games, driving and
flight simulation, sports, strategy games such as chess,
and children’s games. Several key players are Activision,
Electronic Arts, ake-wo, and HQ.
Many small, thriving studios use the bigger players for
distribution and marketing. Moreover, big-name individual
designers work for game companies on a project basis.
KEY JOBSSoftware Engineer
Software engineers are programmers who write the
code that makes the software products run. asks
include implementing and debugging the software.
Senior software engineers do some of these same
things but also make higher-level design decisions. o
obtain a position, applicants typically need a computer
science degree or equivalent programming experience.
Salary range: $45,000 to $105,000
Product Specialist
As a product specialist, you master a specific area within
the software development process and attend to relevant
projects. For instance, you might take on the area of
customer service and help develop customer service
procedures for titles published by your company. Tis
is a common starting point for recent college grads who
want to break into the software world.Salary range: $40,000 to $75,000
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User Interface (or Experience) Designer/
Content EngineerTis role has several titles and in the past was often
shared by the project manager, senior programmers,
and others on the development team. But now there’s
often one person in charge of the user experience and
logic flow—how all the text, graphics, sound, and
other information fit together.
Like a magazine with a very good art director, well-
designed content feels natural and inviting. Softwarecompanies are increasingly willing to spend time and
money finding just the right writer/artist/interface
expert with significant technical experience for this
slot.
Salary range: $50,000 to $95,000
Technical Support Specialist
ech support people staff the phones and answer
questions from consumers who recently purchased the
product. If you don’t have a tech background, this is a
great way to break into the industry, and recent college
grads from various backgrounds (and with excellent
people skills) can do well in this area.
Salary range: $30,000 to $85,000
Technical Writer
If you have a strong writing background and an
aptitude for technology, this could be the job for you.
Computer science majors with a flair for writing might
also take a look at this position. echnical writers
produce materials that support the software products,
such as product documentation and marketing white
papers.
Salary range: $35,000 to $85,000
Software Architect or Designer
Tis senior-level position requires someone with
a comprehensive grasp of software design and an
understanding of industry trends. Software architects
make key decisions about how to put products
together; they also oversee a vast array of titles and alarge staff.
Salary range: $90,000 to $125,000
JOB PROSPECTS
Now that software development can be outsourced tomany politically stable, English-proficient countries
with advanced communications infrastructures, the
expanded supply of technically skilled (and low-cost)
workers has blunted demand. Still, don’t underestimate
the power of the local: It’s hard to collaborate
efficiently with workers many thousands of miles
away. Many software projects will stay in this country,
especially those with tight deadlines, rapidly changingrequirements, and applications specific to U.S.
regulations and culture. ake heart from the Bureau of
Labor Statistics, which predicts that occupations in the
computer software industry will be some of the fastest-
growing through 2014.
Much of the activity in computer software is
happening in Silicon Valley, but you might want to
check out opportunities in other high-tech regions,
including Atlanta, Austin, Boca Raton, Boston, Dallas,
Denver, Minneapolis, New York, and the Research
riangle area of North Carolina.
Of course, it takes more than technical talent to
build a successful software business. Sales, marketing,
and customer service provide many jobs for those who
prefer thinking and talking about software to actually
creating it. On the technical side, high-level software
architecture skills are likely to become more valuable as
the nuts and bolts of software projects are outsourced
overseas.
ADDITIONAL RESOURCESThe Software & Information Industry Association
(www.softwarecenter.cmu.edu)
National Association of Software & Service
Companies (www.nasscom.in)
I d t i d C f E i
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CONSULTING
So you’re about to graduate, and you think you want to be a management consultant. Or, more likely,
you think you’ll spend a few years as a consultant
and then move on to other things. You’re not alone.
Consulting firms are traditionally among the largest
employers of candidates from top undergraduate and
graduate engineering programs. Competition for jobs
is stiff every year.
More than half the people in top universities flirt
with the idea of becoming a management consultant.
It’s a high-paying, high-profile field that offers studentsthe opportunity to assume a lot of responsibility right
out of school.
In essence, consultants are hired advisers to
companies. Tey tackle a wide variety of businessproblems and provide solutions for their clients.
Depending on the size and strategy of the client, these
problems can be as straightforward as researching a
new market, or as complex as rethinking the client’s
organization. No matter what the engagement,
management consultants wield a great deal of power.
Tey can advise a client to acquire a related company
worth hundreds of millions of dollars, or to reduce thesize of its workforce by thousands of employees.
One word of clarification: Consulting is a big, one-size-fits-all term that includes virtually any form of
advice-giving. Tis industry profile focuses primarily
on management consulting. Often called strategyconsulting , this industry segment includes firms thatspecialize in providing advice about strategic and
core operational issues. Although some of the world’shighest-profile firms populate this segment, they’re not
the only ones doing consulting.
TRENDSIT Is It
By far the fastest-growing industry sector is
information technology consulting. Tis broad
segment covers e-commerce, telecommunications,
intranet and Internet strategies, hardware and software
systems design and implementation, and website
design and operation. Companies of all sizes and
industries are looking to I consultants for help in
choosing, acquiring, implementing, and maintaining a
vast array of new technologies.
Spending on I consulting is rising in a big way
as companies look to technology to cut costs and
drive growth. According to Plunkett Research, I
and systems consulting revenue accounts for 60 to
70 percent of the consulting market. Companies are
also seeking better ways to manage vast amounts of
customer and business data, not to mention strategies
to keep that information safe and secure.
Public Sector Dollars
After 9/11, a number of firms, including Accenture,
Key Computer Software Companies
Company2006 Revenue
($M)
1-Yr.
Change
(%)
Employees
Microsoft (1) 44,282 11.3 71,000
IBM Software 18,204 8.2 N/A
Oracle(2)
17,996 25.1 56,133
SAP (3) 12,408 23.1 39,355
Automatic Data
Processing8,882 4.5 46,000
Symantec (2) 5,199 25.5 17,100
Sega Sammy
Holdings (3)4,705 –1.9 6,416
Fiserv 4,544 11.9 23,000
SunGard Data
Systems4,323 8.0 16,600
CA (2) 3,943 3.9 14,500
1) Highly diversified company; figures include departmentsthat operate in other industries
(2) 2007 figures(3) Foreign company; figures reflect worldwide sales and employment
Sources: Hoover’s; WetFeet analysis
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American Management Systems, BearingPoint, EDS,
IBM Global Services, and Perot Systems rushed tooffer homeland security consulting. Government
entities at the local, state, and federal levels are shelling
out big bucks for I, security, and HR consulting
services. In 2005, Booz Allen Hamilton ranked ninth
among Washington echnology ’s “op 100 FederalContractors,” earning more than $1.7 billion in federal
contracts.
The Challenge to Outsourcing
Of the trends affecting the consulting business,
the shift toward outsourcing is perhaps the most
significant. Outsourcing noncore operations lets
companies of all sizes focus on their business. Tis
trend represents the biggest growth opportunity for
business-services firms. Already a $300 billion market
by Gartner’s estimates, outsourcing is expected to pickup even more momentum in the next few years.
While outsourcing has been one of the greatest
revenue builders for many I firms like Accenture, a
number of India-based firms, such as Infosys and ata
Consultancy Services, are now major players. Tey can
charge $30 an hour versus the $150 that Accenture or
IBM Global Services would bill.
o counter their overseas rivals, some consulting
firms are throwing in hardware and other consulting
services to sweeten their bids. Still, it often isn’t
enough: Indian firms have advantages in both cost and
quality.
Expect North American firms to keep acquiring
Indian firms. Tat’s what IBM did in 2004 with
Daksh eServices, one of the world’s largest call-center
operations.
Competition from Computer Companies
Computer hardware and software firms continue to
elbow their way into consulting through business
process outsourcing. Tat’s when service firms take
over management of noncore business functions, such
as purchasing and accounts payable. Web applications
have made it increasingly easy to outsource this workand to manage it remotely. Tis trend began with IBM
Global Services, which now earns more than half its
$91 billion in annual revenue from consulting services.
Dell, Hewlett-Packard, Oracle, and SAP are a few of
the hardware and software firms following Big Blue’s
lead by beefing up their consulting services.
HOW IT BREAKS DOWNTese days, it seems like just about everybody and her
brother is a consultant. “Hold on,” you say. “How can
Aunt Suzie be doing the same thing as those blue suits
at the posh New York offices?” All of them may really
be consultants, but you can bet they’re not all doing
the same thing. Just as there are many different sorts
of doctors, there are consultants with all manner of
expertise and specialty.
o help you get a better handle on the options,
we’ve categorized consulting firms by segment. But be
aware that firms in one group compete directly with
players in other segments.
Industry Elite
Tis group has a few top strategy firms and a host of
smaller challengers. Its members primarily provide
strategic or operational advice to top executives in
Fortune 500 companies. For this, they charge thehighest fees and enjoy the most prestige. Tey also
have the fattest attitudes, work the most intense hours,
and take home the most pay. Representative firms
include A.. Kearney, Bain & Company, Booz Allen
Hamilton, Te Boston Consulting Group, Deloitte,and McKinsey & Company.
Companies will increasinglyturn to consulting firms tomanage their outsourcingefforts.
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Boutique Strategy Firms
Some firms specialize along industry or functionallines. Although often smaller than their elite
counterparts, they’re highly regarded for their
operations and strategy work. Representative firms
include Cornerstone Research (litigation support),
Gartner (high-tech research), and PRM (high-tech
operations).
Technology and Systems Consulting FirmsFirms here typically take on large projects to design,
implement, and manage their clients’ information
and computer systems. echnology consulting often
occurs in the bowels of the client organization. In
general, this kind of consulting job requires large
teams of people who actually do the computer work.
As a result, there are usually more opportunities for
people from undergraduate or technical backgroundsthan for those with MBAs. On the downside, the
work is less prestigious than what you’ll find at strategy
consulting firms. Members of this group include
Accenture, BearingPoint, Capgemini, Computer
Sciences Corporation, EDS, HP echnology Solutions
Group, IBM Global Services, Novell, Oracle, SAP, and
Synopsys.
Human Resources Consulting
Tis can include designing an employee evaluation
and compensation system, conducting organizational
effectiveness training, and helping an organization
through a merger or other significant change event.
HR consultants often work as long and travel as
much as their counterparts in general management
consulting. Representative firms include Accenture
(Change Management Group), Buck Consultants, Hay
Group, Hewitt Associates, Mercer Human Resource
Consulting, owers Perrin, and Watson Wyatt.
KEY JOBSRoles basically boil down to analyst (research associate
or staff consultant at some firms), consultant (or seniorconsultant), manager, and partner or VP. While MBAs
typically dominate, consulting firms are increasingly
hiring people with technical and engineering expertise
as projects grow more complex. A note about salaries: In the consulting world,
signing and year-end bonuses are common and often
large. Tese figures vary widely and aren’t reflected in
the salary ranges listed below.
Analyst/Research Associate/
Staff Consultant
Tis is the position at the bottom of the professionalpyramid, held mostly by young, talented, and hungry
college graduates. Many firms structure this position
to last two to three years, after which the analyst is
expected to move on—perhaps to graduate school
or another employer. However, others let employees
progress up the management ladder without ever
leaving.
Te workload can be demanding. It often includesfield research, data analysis, customer and competitor
interviews, and client meetings. In I, analysts may do
heavy-duty programming.
Salary range: $50,000 to $75,000
Associate/Consultant/Senior Consultant
Te typical port of entry for newly minted MBAs,
this position is increasingly opening up to non-
MBA graduate students as well. Senior consultants
often perform research and analysis, formulate
recommendations, and present findings to the client.
At many firms, they have to implement those great
ideas, too.
Although this is usually a tenure-track role, a fair
number of consultants will leave the business after two
or three years to pursue entrepreneurial or industry
positions.
Salary range: $70,000 to $130,000
Manager
After a few years, a senior consultant will move up
to manager. As the title implies, this usually means
leading a team of consultants and analysts towardproject completion. Some firms may hire MBAs with
significant work experience directly into the manager
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position, particularly in their I practices. In addition
to overseeing the project team, the manager willtypically be the point person for client interactions.
Salary range: $70,000 to $150,000
Partner or VP
Congratulations! You’ve forded the River Jordan of
consulting and arrived at the Promised Land. Note
that some firms further subdivide partners into junior
and senior grade. And if you aspire to it, there’s alwaysthat chairman or CEO position.
As a partner, one of your big responsibilities will be
to sell new work. Fortunately, as with other big-ticket
sales jobs, the pay can be rewarding.
Salary range: $250,000 to several million dollars at
leading firms
JOB PROSPECTS When the economy hit a wall in 2000, the consulting
industry crashed hard, too. But fear not: Lately, the
sector has enjoyed steady, solid growth. According
to Consultants News , revenue at the largest firmsgrew more than 15 percent from 2002 to 2005, the
biggest three-year jump since the ’80s. Several firms
are privately held and don’t release their sales figures
annually, but a number of firms continued their strong
growth in 2006.
Te Bureau of Labor Statistics projects that the
industry will grow 60 percent by 2014. In fact,
consulting is the fifth fastest-growing industry.
Demand will be highest for technical and global
expertise. In years to come, knowledge of the
complexities of business processes will be particularly
attractive to hiring managers.
What does this mean for job seekers? Te industry
growth rate will certainly mean more jobs, but
competition will remain stiff. Consulting is one of the
sexiest industries for recent grads, who are drawn by the
prestige and high salaries. However, you may have an
edge: Te training and course work typical