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Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

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Page 1: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Information Literacy and Electronic Resources @ your

LibraryMarkham Public Libraries

Andrea CecchettoMeg Kwasnicki

Page 2: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Session Outline

• Developing Information Literacy service @ the Public Library

• Different service groups K-8 and Teens

• Foundations for Information Literacy as a core service of the Public library

Page 3: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Markham Public Libraries Profile

• 6 Branches – 5 main branches – 1 neighborhood

• Growing suburban community – pop. 260,000

• High mobility – New Canadian community

Page 4: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Developing IL: The Need

• “I need a book on…” – Pioneers – Canada’s Trading

partners– Prime Ministers– …etc…

And we don’t have any

Page 5: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Developing IL: The Need

“But I’m not allowed to use the Internet!”

Databases are perceived as “the Internet”

Page 6: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Kids in the INFORMATION AGE are Googleized

Blindly searching where everyone has searched before

Developing IL: The Need

Page 7: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Developing IL: The Need - Teens

• Internet use is not restricted – teens prefer Google

• Still looking for print – but specifically print

• You can lead a horse to water…but you can’t make it use the online databases

Page 8: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Developing IL: The Need - Reference Service

• Training - Professional knowledge in this area inconsistent

• E resource education complicated for a 5-10 min reference interview

Page 9: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Developing IL: The Need

Information Literacy…

…is bigger than unused E-resources

Page 10: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Research and Implementation

Page 11: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Task Force – Enormity of the topic

Information Literacy Theory is Everywhere

• ACRL standards • K-12 standards

OSLA• What about Dewey?

OSLA K-12 Standards

Page 12: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Task Force – Enormity of the topic

Boils down to 4 major themes

1. Access2. Evaluation3. Relevance/Use4. Understanding/Application

Page 13: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Task Force –How to start?

Dive in ? Build it Brick by Brick?

Page 14: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Teen Services – Past Attempts at Info Lit

• One-on-one tutorials– Effective communication but time

intensive

• In house programming– Good facilities, easy for staff but

attendance is a problem

• Classroom “training” – Poor absorption but captive audience

Page 15: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Initial Assumptions: teens and research

1. If teens can use Google, they will

2. They underestimate the importance of good research

3. They overestimate their own research skills

4. They are not aware of the online databases

Page 16: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

The Horse’s Mouth: what the teens say

Research Methods:• #1 challenge – research methods

(defining research topics, identifying key concepts, applying research to topic)

• Are not frustrated by research• Claim to use variety of sources

Page 17: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Teen Survey Results con’t

Library use:• Most use library; all have library card• Likes: variety of books (23%);

organization (18%); quiet (14%) • Dislikes: time consuming (23%);

materials unavailable/checked out (20%); don’t know how to find info (15%)

• Basic library skills

Page 18: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Teen Survey Results con’t

Internet use:• Teachers allow use• Confident in quality of information – 63%• Poor search skills - keyword searches,

dependent on Google• Do not know how to evaluate

sites/determine quality of information

Page 19: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Teen Survey Results con’t

Online Databases:• High awareness; many have tried the DB• Ambivalent about DB – easy to use,

found what they needed, don’t like them• Dislikes: irrelevant info; didn’t

understand how to use them; access• Preferred training method: library class

(19%)

Page 20: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Input from the TAG

• Need solutions “on demand”

• Willingness to learn/improve

• No incentive to improve research skills

• Get out to the schools

Page 21: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

What the teachers have to say

• Majority dissatisfied with students’ research • Research is important to 100% • Student Weaknesses: Website

evaluation; Poor web research skills; dependency on web

• Needs improvement: research beyond Google

• Any training would help; preferably in the library – if transportation isn’t an issue

Page 22: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Our New Assumptions

1. Competition with Google is not the issue

2. Teens lack foundations of IL – problem is beyond search skills

3. Need new approach to Online database instruction/promotion

4. Need for flexible, user-centric solutions

Page 23: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Children’s services – Teacher Librarians

Two focus groups elementary school Teacher Librarians

York Region Catholic SB and York Region Public SB

Page 24: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Teacher Librarians - Questions– Focus in schools for electronic resource

instruction

– Levels and abilities of different grade levels

– Facilities in schools for electronic resource instruction/ ability to come to the library

– Role of the public library Information literacy instruction

Page 25: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

eResource instruction in Schools

• eResource and Internet alternatives top concern

• TLs teach database use- school’s or Public library’s

• Problematic – Resource inconsistency

Page 26: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

TLs - Levels and Abilities

• K-12 Standards Designed by OSLA

• Mid level grades 3-5s specific and focused

• Intermediate level 6-8 - Database vs. Internet -– Abstract reasoning and evaluative skills

Page 27: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Levels and Abilities – Grades 3-5

• Focus on a single application – logging in – Bookmarked lists– Single databases – Controlled searches

• Research skills – Narrowing topic– Synonyms and Keywords

Page 28: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

• Design cumulative curriculum over 4 weeks (1 hour/week)

• Concepts build on one another– Website evaluation– Search engine mechanics– Database use and search skills

Levels and Abilities – Grades 6-8

Page 29: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Teacher Librarians - Interest with PL

• Instructional Success = Tie into assignments & Good Grades

• Awareness = Media tools and promotions from Public Library

• Ideal = have Information Literacy skills tied into curriculum

Page 30: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Solutions & Pilot Projects

Page 31: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Awareness - Media

• Posters – with Web Evaluation Criteria

• Bookmarks – with login description and database description

• Brochures – highlights only relevant databases

Page 32: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Poster

Page 33: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Bookmark

HELP! I have a school Project.Use MPL Electronic

databases! INFORMATION! YOURTEACHER WILL APPROVE!Access to free Electronicmagazines, newspapers, encyclopedias, photos, etcavailable from in the library or

yourhome computer 24/7.  E-Library ElementaryEbscohost Kids SearchWorld Book Online LOGON TO:www.markhampubliclibrari

es

Page 34: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Bookmark Backside

E-Library ElementaryA child friendly database

containing newspaper and magazine articles, video clips and photographs.

Ebscohost-Kids Search Easy to use and graphically

appealing database. Search by topic such as geography, music, sports, health, and arts, etc.

World Book OnlineSearch a wide variety of topics in

this electronic encyclopedia. 

Page 35: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Brochures

• For Children - Specific and directive – one per age level or database

• Screen captures, callouts and arrows, reduce text

E.g.

Click here for World book

Click here for elibrary canada

Page 36: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Website Layout: Recommended

• Make database title and contents clear

• Minimize use of Clicks – choices make for confusion

• Task force to make recommendations for database access improvements

Page 37: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

MPL Website- under construction

We will put the kid’s databases on the kid’s website.

The list is challenging – too much text for young users

Page 38: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Access issue –Host DatabasesLists upon lists

Page 39: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

We like it! Keep it Simple Whitby PL

Page 40: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Login is individual

Here there is one obvious login to

bring to one location

Page 41: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Application - Pilot Programmes

• Grade 3s – EBSCO Kid’s Search

• Grade 6s – Search engines, Web sites, Online Encyclopedias, Online Databases

• Grade 8s – Research skills, Search Engines & Websites, Database Searching

Page 42: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Grade 3s – Two Sessions

Outreach Goals

• Goal introduce EBSCO Kid’s search

• Search using a single keyword

• Thinking of synonyms

K-12 Guidelines

• select information from a range of electronic resources

• enter simple search words

Page 43: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Type your topic here!

Click this for pictures only

Kid’s Search – what it looks like

Page 44: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Synonym concept map

• DOG

• Canine • Prairie dog

• Golden retriever

Page 45: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Grade 3s

Successes

• Demonstration

• Guide to use

• Results = positive feedback from students

Challenges

• Each had different terms

• Research Preparation (not enough) – Spelling– Concept development

Page 46: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Feedback from students & Teachers

Positive responses: – Received expected results – Found interface intuitive– Thought they could teach it to other kids!

Negative responses– Did not get expected results– Did not understand interface – Needed more practice

Page 47: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Grade 6s - Methodology

K-12 Guidelines• describe how

information on specific Web sites is structured

• begin to search the Internet using single search engines

• retrieve information from databases

Outreach Goals • Introduce search

engines• Introduce website

evaluation criteria • Compare search engine

quality• Online encyclopedias• Databases – controlled

searching

Page 48: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

World Book Online

Page 49: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Grade 6s - Three sessions

Successes • Web - evaluation only

• Focused practice - computers

• Activities on worksheets

• Database activities

Challenges• Security settings @

schools – lock out library databases

• Convincing that QUALITY is better than QUANTITY

• Tire of same message pretty quickly

Page 50: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Grade 8s – 3 sessions

• Used input from TL, teens & teachers to plan

• Five weeks with two classes, three sessions:– Introduction to research methods, library– Effective web-based research– Introduction to the online databases

Page 51: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Grade 8s – 3 sessions

Week One: Intro to Research, Library

• Library orientation – catalogue, collections…

• Getting ready for research - concept mapping

Page 52: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Grade 8s – 3 sessions

Week Two: Effective Web-based Research• Web awareness• Website evaluation criteria• Understanding Google• Efficient search strategies• Hands on – practicing website evaluation

Page 53: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Grade 8s – 3 sessions

Week Three: Intro to Online Databases• How databases work• Demonstrated different databases• Worksheet: focused practice

Page 54: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Career Cruising

Page 55: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Info Literacy Project - Evaluation

Feedback from Teachers: • Partnership with the public library is

important• Good teaching method: combination

lecture/hands-on• Exposure to info is important

Page 56: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Info Literacy Project – The Pilot Programme

Feedback from Students:

• Most useful parts: Research skills, online databases

• Web research not as highly received

Page 57: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Universal Feedback from Teachers

• Internet complicates research

• Students waste time searching the Internet – Yet they like it because it is “fast and easy”

• Demonstrating simplest tool even once is better than nothing at allE.g. World book online

Page 58: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Lessons Learned: before going to the class

• Students should be prepped on assignment, why you are there

• Younger grades- specific and detailed worksheets

• Test the technology in the classrooms

Page 59: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

What next?

• Focus on Research skills

• Focus on Teachers – “train” or at least tell teachers about online databases

• System-wide communication & training

Page 60: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

The Future – Vision for Public Libraries

• Partnering with schools to establish local Public Libraries as “Research Experts”

• IL as core service in public library

• Need to advocate for changes to databases

Page 61: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Questions?

Andrea Cecchetto [email protected]

Meg Kwasnicki [email protected]

Party On, OLA!Slides AVAIL on OLA Web

Page 62: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Additional screen captures

Page 63: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki
Page 64: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Something better than the web?

What is a Database?searches by keyword sorts by title/authorsorts by subject

Page 65: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki

Controlled Vocabulary

• Each database only understands certain vocabulary only

• Depends on who created the database

Careers Jobs

Employment

Professions

Page 66: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki
Page 67: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki
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Page 70: Information Literacy and Electronic Resources @ your Library Markham Public Libraries Andrea Cecchetto Meg Kwasnicki