Information Literacy for the 21st Century

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This presentation was given at the 10th INFORUM conference held in Prague, Czech Republic, 25-27 May. This is not a duplicate of the other presentation with a very similar name! There are some slides in common, but also some new material and the structure is altered. There is a bit more of a focus on scholarly information. The penultimate slide is one of the new ones(summing up aspects of particular importance for 21st Century Information Literacy)

Text of Information Literacy for the 21st Century

  • 1.Information Literacy for the 21st CenturySheila WebberDepartment of Information Studies:the iSchool University of Sheffield, UK May 2010Presented at the INFORUM 2010 conference in PragueImages by Sheila Webber unless otherwise stated

2. Information literacy ... Informationskompetenz Competency? la matrise de linformation Informaatiolukutaito Literacy? Informationskompetens Las competencias en informacinFluency? La alfabetizacin informacional Informan gramotnost (with apologies for linguistic errors!)Sheila Webber, May 2010 3. Information literacy is theadoption of appropriateinformation behaviour toidentify, through whatever Definition by: channel or medium, information Johnston & well fitted to information needs, Webber leading to wise and ethical useof information in society.International IL Logo: Webber, May 2010 4. browsingwise andsearching encounteringethical use ofinformation informationbehaviourlinkingcreatingfuninformationneeds educationpeopleweb citizen whateverspiritual work sound channel orfamily mediumin society journals picturestextSheila Webber, May 2010 5. Quotation from interview for research by Webber, Boon &2010 Sheila Webber, May Johnston 6. Creation Intellectual property Wisdom ReuseApplicationLegal issues Communication wise andContextethical use ofData protection informationEthical issuesData privacyImpact Cultural andpersonal sensitivity Wilson, C. (2010) Top 10 twitter disasters. Everybody Draw Mirror. 10 May. 10s/2010/05/10/top-10-twitter-disasters-a-lot-can-go-wrong-in-140- Mohammed Day characters-as-this-lot-found-out-115875-22248690 Sheila Webber, May 2010 7. Some issues Its confusing. I am told to share information for my job and for my group work assignments at university. Websites encourage me to Share and retweet. How can I share information wisely? When does sharing become cheating or stealing? Who does the information belong to? How can I be respectful in what information I present, yet also remain true to my own values and beliefs?Sheila Webber, May 2010 8. Most effort put in training people for searching ... bumping into informationbrowsing (Erdelez 1999)searching encountering information behaviourcreating linking, chaining monitoring managing ... but as important to teach information literate browsing etc.Sheila Webber, May 2010 9. The irony is that while Google searching proved hugely popular, once people entered a site they would far rather browse than search again using the internal search engine. The advanced search function was not used by really anyone, and the higher the research rank the truer this was.(usage of ScienceDirect: CIBER, 2009; 87) CIBER (2009) Evaluating the usage and impact of e-journals in the UK: information usage and seeking behaviour subject and institutional profiles. London: Research Information Network. _usage_behaviour_CIBER_ejournals_working_paper.pdf 10. Context defining information need,nature of information & informationbehaviour These images: Microsoft clip art 11. Historians used and searched for information in very different ways from their scientific and social science colleagues, whichis perhaps what we would expect journal databases do not appear to make users conform to a standard form of behaviour. Thus for instance Historians used Google, advanced searching, basic searching and menus, abstracts agreat deal less and recorded shorter page view times.(study of Oxford Journals; CIBER, 2009; 102) 12. Quotation from interview: Shahd Salhas researchinto Syrian school librarians concept of IL peopleweb whatever sound channel or medium journals pictures My textDepartments TwitterSheila Webber, May 2010 13. school , bus, shopping mall, sports fields, parks, home, churches , libraries , restaurants, shops Other young Instant MessagepeopleEmailAdultsTelephonein nineteen of twenty-five [searches] tweens used anotherperson as the primaryInformation: preteensor secondary source ofinformation (p317)Television a tween mightconsult a peer, who Radiorecommends aMeyers, E. Fisher, K. andBooksWeb site, which isMarcoux, E. (2009) Making Magazinesvetted by a parent,sense of an informationworlds: the everyday lifeWebsites and ultimately theyinformation behaviour of Search engines together consult apreteens. LibraryQuarterly, 79 (3), 301Organisationsstore professional.341 (p317) 14. Information Literacy and digitalspaces and places ... 15. The needs of the Google generation, reinforced by the developing Web 2.0 information environment, are increasing the importance of Information Literacy We can play a key role increating information literatecitizens. We now have a wholenew set of tools to enhance ourdelivery.Peter Godwin (2007) at theINFORUM 2007 conference. 16. Virtual World (Second Life (SL, a trademark of Linden Labs): My students have researched peoples information behaviour in SLInformation: SL Sound Speech Appearance MovementSee: Webber, 2010 17. Much of my information cameInstant Message from talking toDiscussion list people, asking questions, finding Face to face in SL what they had People Face to face outside Books done (I3 07/08)Email Journals Twitter Websites Facebook Wikis Blogs SearchInformation: SLengines in SL a wiki might give anexample of a piece of code, Search enginesbut a blog may tell us a outside SL story of how the authorcame up with it Your own files (Interviewee3 08/09) SL Shops 18. Information Literacy and computer games Browsing, searching, Text boxes evaluating, applying ye I go back and Game start the level again environmentto see if I missedI learned all about Non player anything then Icamping, how tocharacters read it is it sayslight a fire. Game booklet anything for help. & box(Interviewee IIb12) (Interviewee Friends andXIIg12) family Gumulak, S. (2009) Video Walkthru sites Players try hard to games: the way to attract (last resort)work out the teenagers into the library. MA thesis. Sheffield: UoS. Review sitesanswer without Search enginesgoogling for a Forumswalkthru Websites Sheila Webber, May 2010 19. ... so with Web 2.0, 3.0, 4.0 ... Can identify complex information literacy needs and behaviours in digital worlds Using print, personal and digital sources to solve digital information problems Using digital spaces to create shared material Need to manage information, and information flows: increasing problem of useful information (3D, multimedia etc.) lost in the cloud Sheila Webber, May 2010 20. Information literacy and people communicating, sharing, co-creating & not just reading text 21. training manuals Text books, written rules protocolsInformation: ambulancemen Bodies/ people/ environment Sound Speech Lloyd, A. (2009) Informing Touch practice: information experiences of ambulance Appearance Colleagues Patients Movement Trainers officers in training and on- road practice. Journal of Documentation, 65 (3), 396-419you dont really know whats happening until you getyour hands on the patient and can see breathing, feel a Images: Microsoft clip art pulse, whats the blood pressure, are they pale? (p409) 22. Being information literate with people When to trust people as information sources Good ways to search and browse different kinds of people (e.g. teacher, friend, employer, unknown expert, research supervisor) Comparing people sources with other sources Working with people to share and create information Sheila Webber, May 2010 23. any survey that examines responses from Importance researchers divorced from their context andof groupcontext for role can provide only an incompleteresearch: understanding of their information practices sharing,monitoring and needs (Study of UK life science etc. researchers: RIN, 2009; 5) More education on people information literacy More education for collaborative information literacy e.g. co-creating documents and websites; working on information tasks togetherSheila Webber, May 2010 24. TweenTweens friend ProfessionalDiscussion list Parent Website Complex moves Website Shop Shop assistantTwitterReport 25. People are following complex paths to find their answers Moving between people, websites, print media, physical spaces (shops or libraries), broadcast media etc. Includes linking, asking, browsing etc., not just search Includes using technology to ask questions and contribute opinions Cannot foresee all possible paths, but could help people orienteer Sheila Webber, May 2010 26. Information Literacy for the 21st Century Context specific and contextsensitiveVariety of behavioursMoving along complex pathsInformation literate in digital environments Info literate with people Information literate individually andcollaboratively Aware they are information literate 27. Quotation from interview: Shahd Salhas research into Syrian school librarians concept of ILSheila Webber, May 2010 28. Sheila Webber Sheila Yoshikawa Sheila Webber, May 2010 29. References CIBER (2009) Evaluating the usage and impact of e-journals in the UK: information usage and seeking behaviour subject and institutional profiles. London: Research Information Network. ournals_working_paper.pdf Erdelez, S. (1999) Information encountering: it's more than just bumping into information. Bulletin of the American Association for Information Science [Online], 25 (3), 25-29. Godwin, P. (2007) The Web 2.0 challenge to Information Literacy. Paper presented at INFORUM 2007. Gumulak, S. (2009) Video games: the way to attract teenagers into the library. MA thesis. Sheffield: UoS