Upload
infosys-limited
View
213
Download
0
Embed Size (px)
DESCRIPTION
Infosys BPO, a subsidiary of Infosys Limited is an end to end outsourcing services provider, addressing your business challenges through out integrated IT and business process outsourcing solutions. Read infosys white paper "Infosys - Business Process Outsourcing".
Citation preview
Infosys - Business Process Outsourcing
Infosys BPO, a subsidiary of Infosys Limited (NASDAQ: INFY) is an end-to-end outsourcing services provider, addressing your business
challenges through our integrated IT and business process outsourcing solutions. We unlock business value by applying proven process
methodologies and business excellence frameworks to significantly reduce costs, enhance effectiveness and optimise business processes.
With Infosys BPO, clients are assured of a transparent business partner, world-class processes, speed of execution and quality delivery by
leveraging the Global Delivery Model.
Partnering to Realise Business Value
Outsourcing has evolved from a tactical opportunity to a strategic necessity for organisations today. Organisations are increasingly looking to
partner with providers who have the proven ability to unlock business potential, transform their business processes and deliver business value.
Infosys BPO focus on “realising business value” allows clients to not only enhance their process metrics, but positively impact their business metrics
as well. A practitioner led approach supported by proven process improvement methodologies, domain expertise enhanced by technology
multipliers, enable clients realise business value. Our robust Change Enablers (illustrated in fig below) continue to impact client business outcomes
positively.
We will bring together all the necessary elements…
Practitioners Tools and frameworks
Technology multipliers
Process improvement methodologies
Domain speci c skills
…to drive business value
“Realised Value”
• Higher revenue
• Better services •
Faster delivery •
Lower cost
• Reducing cash leakage
Infosys BPO has been consistently ranked among the leading BPO companies in India by key industry bodies like the International Association of
Outsourcing Professionals, FAO Today, and NelsonHall, among others. It also has very robust people practices, as substantiated by the various
HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice in India, besides
pioneering efforts in diversity hiring & other industry best practices.
Infosys BPO with a strong practitioner led approach, depth in domain expertise through
Centres Of Excellence and robust people practices has helped in realizing business value for clients.
Services Offered
Infosys BPO works with Global 2000 companies to provide Industry, Functional and Business Platform Solutions.
Banking & Capital Markets
Communication Service Providers (Telecom)
Media & Entertainment
Manufacturing
Insurance
Healthcare & Life Sciences
Retail & CPG
Energy, Utilities & Services
Cisco Systems, Inc Aetna Inc AON Symantec ALCOA Corporation
Quality Excellence
Infosys BPO derives its strong maturity in execution through its
focus on maintaining the highest quality standards across the
organisation. We achieve it through an adoption of best practices,
established models and methodologies, and an uncompromising
approach to ensuring excellence in delivery. Infosys BPO is the
second company in India and third, globally, to be certified a Level 5
eSCM-SP provider.
Customer Service
Finance & Accounting
HR Outsourcing
Knowledge Services
Sales & Ful llment
Sourcing & Procurement
Legal Process
IKON Office Solutions LexisNexis Johnson Controls, Inc Firmenich SA
We have continuously benchmarked our processes against world-class standards and models such as
ISO 9001:2008, ISO 27001, OHSAS and EMS, SAS 70, COPC, TL9000, BS25999, eSCM - SP- version 2.0 - Level 5
About Infosys BPO
Global organizations depend on Infosys BPO Ltd, the
business process outsourcing subsidiary of Infosys Limited (NASDAQ: INFY) to deliver measurable business value. Infosys BPO’s strong focus on industry solutions, technology and a consulting based approach has created new engagement models to help clients build tomorrow’s enterprise.
For more information, contact [email protected] www.infosysbpo.com © 2012 Infosys Limited, Bangalore, India. Infosys believes the information in this publication is accurate as of its publication date; such information is subject to change without notice. Infosys acknowledges the proprietary rights of the trademarks and
product names of other companies mentioned in this document.