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Innovative Services in Libraries: Trends, Issues and Challenges Dr.Bhojaraju Gunjal Endeavour Research Fellow (Australia) Head & Deputy Librarian, Biju Patnaik Central Library, National Institute of Technology Rourkela, Rourkela – 769008. Odisha, India. Profile: http://bhojaraju.weebly.com : http://orcid.org/0000-0002-9658-1473 National Conference on Library Innovations for Excellence (LIFE) - 2017 February 16-17, 2017, IISER Pune

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Innovative Services in Libraries: Trends, Issues and Challenges

Dr.Bhojaraju Gunjal Endeavour Research Fellow (Australia) Head & Deputy Librarian, Biju Patnaik Central Library, National Institute of Technology Rourkela, Rourkela – 769008. Odisha, India. Profile: http://bhojaraju.weebly.com : http://orcid.org/0000-0002-9658-1473

National Conference on Library Innovations for Excellence (LIFE) - 2017 February 16-17, 2017, IISER Pune

• Introduction

• Platforms for innovative library services

• Libraries and its role in Digital India

• Opportunities for Library Professionals

• Issues and Challenges

• Conclusion

Outline

• The Central Library of National Institute of Technology, Rourkela has named after Biju Patnaik - the former Chief Minister of Odisha, the legendary industrialist and statesman and the founding Chairman of Board of Governors of REC Rourkela.

• It has been functional since 1965.

• Has four storeys covering an area of 2400 sq. mts.

• Equipped with latest tools and technologies to provide IT based services to NITR academic community.

• BPCL website: http://library.nitrkl.ac.in

Introduction about BPCL

Central Library

Circulation Counter Main Building

Reading Hall Stack Area

Sections of Library

Book Scanner – Digital Processing Section

Periodical Display

Reference Section

Bound Volumes

Bound Volumes

• Library-cum-Identity card along with Blood group

• Self Check-in/Check Out using RFID

• Campus wide (Residences, Hostels, etc.) access to E-resources

• OPAC search facility for Print and E-books of different publishers with links to full texts

• Liaison Program with Departments (LPD) to conduct Orientation/User Education Programme at each departments

• Research/Project Support Services (RPS) to users

• Knowledge Sharing Session for all library staff (Weekly)

Best Practices to provide innovative services

• LibGuide – Customised Subject/Research Guide to connect all resources by Subject-wise at one place

• Library Website – a single point to connect users with all its content

• State-of-the-art implementations – Mobile Applications, QR Code, etc.

• Open Access to all institutional repositories

• User Awareness Workshops (UAW)

• BPCL conducted a library survey - “My Views-Feedback on Library” for NITR users to collect the feedback about library services and its infrastructure.

Best Practices to provide innovative services

Resources* Collections Platform Access / URL

Books 78000+ Libsys http://libcat.nitrkl.ac.in/webopac

Print Journals 90 Print On Periodical Display area

E-Journals 6000+ Titles Online http://library.nitrkl.ac.in/index.php/search-online-journals

E-Books 16000+ Koha http://opac.nitrkl.ac.in

In-house Archival Resources IR – 2382+ ETD – 5523+ Odia Books – 550+ NITR Documents 300+

DSpace E-Prints E-Prints DSpace

http://dspace.nitrkl.ac.in/dspace/ http://ethesis.nitrkl.ac.in/ http://oaob.nitrkl.ac.in/ http://documents.nitrkl.ac.in/jspui/

Bound Volumes 17974 Print http://opac.nitrkl.ac.in

Full-text e-Resources 24 Online http://library.nitrkl.ac.in

Databases 8 Online http://library.nitrkl.ac.in

Video Lectures (NPTEL) 10000+ Online http://oac.nitrkl.ac.in/nptel/

A/V Materials – Books accompanying CDs /DVDs

688 900+

Koha http://library.nitrkl.ac.in/index.php/cd-search

Standards (3) 29000+ Online http://library.nitrkl.ac.in

Platforms to manage library resources

*As on July 2016

• User Orientation Programme

• Online Public Access Catalogue

• Self Issue/Return using RFID

• Information KIOSK

• Online reserve/renew documents

• New Arrivals Alert of Books & Periodicals

• E-Newsletter (Monthly)

• Alerts (Overdue, Fine, etc.)

• Institutional Repositories

▫ Scholarly Publications

▫ ETDs

▫ Project - Open Access Odia Books (OAOB)

▫ NITR Documents

• Liaison Program with Departments (LPD)

• Research / Project Support Service (RPS)

▫ Turnitin, Grammarly, Scopus, WOS, Ref Mgt.,

• Subject / Research Guide

• Library Blog

• User Awareness Workshops

• Trial Access and Demos of Products

IT-based Library Services

Information KIOSK Pedestal Security Gate

E-Resources @ BPCL - Subscribed Name of E-Resources Titles

ACS 50

AIP 16

APS 14

De Gruyter 2

IEL-Level 2 (IEEE) Titles – 479 + Conference Procd – 19850

+ Standards – 3513

HBR Magazine 1

RSC Gold Titles - 38 + Database -6 + e-Book - 1

Sage-EMS includes Imeche 57

Sage eOnly (HS+Mangt) 9

Science Direct - 5SC 913

Science Online-AAAS 1

SIAM 16

Springer eJournal (1400+) 1469

Taylor & Francis (ECT) 185

Wiley Online (Core + Custom) 23

Database

Engineering Village-2 (Compendex + Inspec)

MathSciNet

Prowess - IQ

SciFinder

Scopus

E-Books

Springer 15636

Science Direct (Elsevier) 441

E-Resources @ BPCL – E-ShodhSindhu (ESS)

Name of E-Resources Titles

ACM DL Titles: 141

Conference Proceedings= 1003

ASCE Journals Online 36

ASME Journals Online 29

ASTM Standard+ Digital Library (SEDL)

Titles – 8 Standards – 12596

STP – 1560 Monographs - 169

Economic & Political Weekly 1

Emreald CFTI Collection 299

Jstor 3071

Nature 1

Oxford University Press 262

Institute for Studies in Industrial Development (ISID)

Database

Jgate Plus JCCC Database

Web of Science Lease Access Database

http://www.inflibnet.ac.in/ess/eres.php?memID=365

Awards & Accolades for BPCL

Year Host Award Category

2012 Elsevier Highest "ScienceDirect" usage among NIT's – 2012

2012 Nature Science

Nature Journal Awards 2012 – Best NIT User - INDEST Consortia

2013 IEEE Authorized subscriber of the IEEE [IET Electronic Library (IEL)] 2013

2014 ASME Highest User Award for ASME online Journals in 2014 among Level 2 Core Members

2015 RSC Best usage among NIT's in India for the period 2013-2015

• Library Website

• Liaison Program with Departments (LPD)

• Research /Project Support Service (RPS) ▫ Turnitin, Grammarly, Scopus, WOS, Ref Mgt., etc.

• Subject / Research Guide

• Branding of BPCL over Social Media

• Mobile Applications, QR Code, etc.

• Institutional Repositories – Open Access

Initiatives taken by BPCL

IR Name Platform Contents Items

e-Papers@NITR DSpace Scholarly Publications by all NITR fraternity – Journal Articles, Conference Papers, Books, Book Chapters, etc.

2382

E-Thesis@NITR e-Prints Theses and Dissertations 5523

Project OAOB e-Prints Open Access Odia Books (OAOB) preserves the heritage of Odia literature and culture by digitizing old and rare literary in Odia language.

550

NITR Documents DSpace an open access repository system for all official key documents of NITR such as Minutes of BOG, Senate, HOD, MoUs, Accreditation & Ranking, etc.

300+

Source: http://library.nitrkl.ac.in

• Library Website of BPCL

• Easy access to all ▫ Resources and information links

▫ Services

▫ Catalogue

▫ Search

▫ Institutional Repositories

▫ Initiatives

▫ Library blog

▫ Research Support

▫ Events

▫ Social connect

▫ Contacts

Library Website

Library OPACs: Books & e-Books

Library OPAC is web based application which gives freedom to search books detail available in the library. It also enables an user to search book through different options such Author, Title, Year , etc. It contains many databases such as Books, Journals etc.

URL: http://libcat.nitrkl.ac.in/webopac/html/SearchForm

E-Books OPAC is web based application which gives freedom to search e-books details available in the library. It also enables an user to search e-book through different options such Author, Title, Year etc. It contains many databases such as e-books, bound volumes, A/V material etc. URL: http://opac.nitrkl.ac.in/

(Libsys) (Koha)

Accessing Content

In-house Archives: e-Papers & e-Thesis

Institutional Repository (IR) is an open access repository system to make the institute’s research output such as journal papers, conference papers etc. visible and accessible to the globe without any barrier. URL: http://dspace.nitrkl.ac.in/dspace

Electronic Theses & Dissertations (ETD) is an institutional open access thesis and dissertations repository of National Institute of Technology Rourkela. URL: http://ethesis.nitrkl.ac.in

In-house Archives: NITR Documents

NITR Documents is an open access repository system for all official key documents of NITR such as Minutes of BOG, Senate, HOD, MoUs, Accreditation & Ranking, etc. URL: http://documents.nitrkl.ac.in/jspui/

Project OAOB

Open Access to Odia Books (OAOB) is a not-for-profit project initiated by National Institute of Technology, Rourkela, Srujanika, Bhubaneswar and Pragati Utkal Sangh, Rourkela. The mission of the project is to preserve cultural history of Odisha by digitizing old and rare literary works in the Odia language. URL: http://oaob.nitrkl.ac.in/

Book Scanner – Digital Processing Section

IRs visibility

Source: http://repositories.webometrics.info/en/Asia/India

Ranking of Web Repositories by Cybermetrics Lab, CSIC Spain for NIT Rourkela as follows: (as on Jan 2017) • e-Thesis (ePrints) - the institutional Open

Access electronic theses repository of our Institute, has been ranked 2nd in India.

• e-Papers (DSpace) - the repository of all scholarly output of NITR is ranked at the 11th place in India.

Ranking of World Universities • NIT Rourkela is ranked 19th place in India Benefits of IRs and Open Access: • Ranking of Repositories • Fame to the Institutes • Visibility to Scholars • Increase citation for Scholars • Grants and Funding • Accreditation

eThesis (ePrints)

ePapers (DSpace)

Repository Name

Ranking

July 2014 July 2015 July 2016 Jan 2017

India World India World India World India World

e-Thesis 5 345 6 395 4 501 2 472

e-Papers 15 862 10 636 7 695 11 865

RPS objectives are:

• to provide value added services to NITR community and to attend the Reference queries

• to support research/project related activities.

• to extend help its users in using Turnitin, Scopus, Grammarly, Searching e-resources, Citation styles, User education and other related tools.

• URL:

http://library.nitrkl.ac.in/index.php/iniatives/research-support

Research/Project Support Service (RPS)

Turnitin

Turnitin

Helps to Promote Originality

Avoid academic misconduct and confirm the originality of research work

Give rich, personalized feedback with your own drag-and-drop comments

Grading of student work

Other links:

http://turnitin.com/en_us/higher-education

http://turnitin.com/en_us/training/instructor-training

Turnitin - http://turnitin.com/

Grammar Checker - Grammarly

Grammarly - https://www.grammarly.com/

Grammarly

https://www.grammarly.com/

the world’s most accurate grammar checker

Contextual spelling checker – helps to eliminate 250 types of errors

Vocabulary enhancement – to bring clarity and meaning

Plagiarism check

Subject/Research Guides

Subject / Research Guide to provide information about the key resources accessible to all NITR community in a particular subject. to access resources such as Books, e-Books, Magazines, e-journals, subscribed databases, Open Access Educational Resources

(OERs), Technology Enabled Learning resources (Videos, Lessons, etc.) and library catalog on a single platform. URL: http://library.nitrkl.ac.in/libguide/subjects/index.php

Open Access E-Resources (OERs)

All Open Access e-Resources (OERs) are listed at Subject Guide at http://library.nitrkl.ac.in/libguide/subjects/index.php

http://library.nitrkl.ac.in/ Open Access links constitutes of E-Journals E-Books E-Theses (OATD, Shodhganga, NDLTD) Institutional Repositories Patents Harvesters (NDL, BASE, OAIster, etc.) E-Newspapers, News Channels IRs are Harvesting at DoAJ, BASE, NDLTD, NDL, etc.

https://www.base-search.net/Search/Advanced

Library Services Blog

Blog: Central library is maintaining a blog on all library Services such as latest information is displayed such new arrivals (periodicals), latest subscription, Trail access to resources, etc. URL: Intranet

NPTEL Videos

NPTEL Videos: The main objective of NPTEL includes curriculum based video and web courses. This is being carried out by seven IITs and IISc Bangalore as a collaborative project. URL: http://nptel.iitm.ac.in

Indexing Database Publisher Publications Citations h-Index

Scopus Elsevier 5146 29342 63

Web of Science Thomson Reuters 3581 20083 52

Google Scholar Google 13600 65

Microsoft Academic Research

Microsoft 2115

Engineering Village Elsevier 2714

J-Gate Informatics India Ltd. 2111

SciFinder American Chemical Society

1301

IEEE Xplore IEEE 720

MathSciNet American Mathematical Society

224

PubMed US National Library of Medicine

43

NITR Research visibility

Data as on October 2016

63

52

65

Scopus WoS G Scholar

h-Index

5146 3581

13600

Scopus WoS G Scholar

No. of Publications

• Annual Book Fair

• Conferences/ Workshops

• User orientation programme

• User awareness workshops

• Vendor demonstrations

Outreach programs by BPCL

Glimpses of Book Fair

Events @ BPCL

Conference/Workshops Organised by BPCL

Events Description Dates

ELPES-1 National Workshop on Library Automation (Koha), Content Management System (Joomla) & Data Migration: Challenges & Prospects

May 02-05, 2016

ELPES-2 National Conference on Emerging Trends and Techniques for Electronic Resource Management in Libraries: Issues & Challenges

February 13-14, 2016

ELPES-3 National Workshop on Library Automation with Koha: An open source solution

October 15-17, 2016

ELPES-4 National Workshop on Building Institutional Repository and Website/Blog: DSpace and WordPress

June 06-10, 2016

RSTSP TEQIP Sponsored Workshop on Research Support e-Resources, Tools & Techniques and Scholarly Publishing (RSTSP-2016)

October 27, 2016

ELPES-5 National Workshop on Library Automation (Koha), Application of RFID and Reference Management Tool (Zotero)

December 05-09, 2016

NIT 3rd NIT Librarians Meet January 12, 2017

NDL Regional (East-1) Workshop on Institutional Digital Repository for National Digital Library of India,, Jointly Organized by BPCL, NIT Rourkela and NDL (NMEICT Project), IIT Kharagpur.

January 13-14, 2017

User Awareness Workshops

UAW Date Topic

UAW-1 12-08-15 Elsevier’s Research Enablement Tools

UAW-2 19-08-15 McGraw Hill’s Digital Resource Awareness

UAW-3 26-08-15 Turnitin: An Anti Plagiarism Tool & Resource Awareness

UAW-4 02-09-15 Prowess: A Database of Financial Performance of Indian Companies

UAW-5 09-09-15 IEEE Xplore Digital Library: Delivering Research Better Than Ever

UAW-6 16-09-15 Presentation on Digital Resources by Oxford University Press

UAW-7 07-10-15 Digital Library Solution by Informatics

UAW-8 14-10-15 A Hands on Training Session on Prowess

UAW-9 31-08-16 EBSCO Product & Services

UAW-10 21-09-16 Institute of Civil Engineers, Mary Ann Liebert, American Society of Microbiology, SPIE Digital Library Products

UAW-11 28-09-16 Journals of Visualised Experiments: JoVE

Opportunities for LIS professionals in Digital India

Source: http://www.digitalindia.gov.in/content/vision-and-vision-areas

Digital Infrastructure

Governance & Services

Digital Empowerment

• Internet • Mobile • Shareable

private space on a public cloud

• Availability of services in real time from online & mobile platforms

• Information for decision support

• Universal digital literacy • Universally accessible

digital resources • Availability of digital

resources / services in Indian languages

• e-format document submission

• Data Gov

Opportunities for LIS Professionals

Institutional Repositories Scholarly Communication and Publications Copyright, IPR, etc. Open Access Knowledge Management Information Storage and Retrieval Digital Curation Research Data Management Mobile Applications Cloud Storage Extensive use of resources Research Support Services

Vision areas of Digital India Program

Issues, Challenges and Solutions

Issues and Challenges Solutions

• Different perspectives of Issues and Challenges such as • People • Content • Process • Tools & Technologies

• The impact of ICT on libraries • Change in Users’ requirements • Transformation in library services • Submission of scholarly output to IRs • Copyright and IPR issues • Culture • Communication

• Policy Framework • Mandatory submission • Training for library staff • Orientation to Users • Upgradation of LIS Curriculum on regular

basis • Update Skills for Librarians to keep pace

with the demand • Adaption of emerging trends and

technologies to meet the user requirements • Mapping of Experts and data/content • Change Management in libraries • Impact of Social Media on libraries

• Library Professionals need to keep abreast of the latest developments in the field.

• Need to team up with other associated professionals to develop new technologies required for the libraries.

• Librarians must make themselves more pertinent in this Digital Age.

Conclusion

Connect with BPCL

Social Media URL

Facebook: https://www.facebook.com/bpcl.nitrkl

Twitter: https://twitter.com/BPCL_NITR

Google Plus: https://plus.google.com/u/0/+CentralLibraryNITR/

Blog: http://library-nitrkl.blogspot.in/

ORCID: http://orcid.org/0000-0003-0059-6847

Stay connected with BPCL for latest updates on Social Media

Thank You

Dr.Bhojaraju Gunjal Endeavour Research Fellow (Australia)

Head & Deputy Librarian, Biju Patnaik Central Library, National Institute of Technology Rourkela, Rourkela – 769008. Odisha, India. Email: [email protected] | Cell: +91- 9900511891 / 9040511891 : http://orcid.org/0000-0002-9658-1473