Integrate Accessibility Management

Creative Commons – some rights reserved Essentials of Accessibility

Integrate Accessibility Management

"The power of the Web is in its universality. Access by everyone regardless of disability is an essential

aspect." -- Tim Berners-Lee, World Wide Web Consortium (W3C) Director and inventor of the World

Wide Web


Welcome!Where to begin with institutional accessibility

Identify stakeholdersMotivate

Build capacity Test

Integrate

Sharron Rush [email protected]

mailto:[email protected]


AccessiblePeople with disabilities

…can acquire the same information…participate in the same activities

…be active producers as well as consumers


Universal Design…

• supports all people• supports all technology• improves experience for all• strong relationship to usability• “Good design IS accessible

design” ~ Dr. John Slatin


You’re the accidental expert

…now what?


Steps to IT accessibility• Listen to your stakeholders

• Enlist executive sponsor• Where are we going?

– Choose/define standard– Policy

• Where are we now?• Build and integrate teams• Train to win• Integrate support structures• Test, measure, report• Inclusive practice becomes

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…yes all of them

• Survey customers, clients, students, citizens depending on your type of org

• Collect data from staff, all departments

• What are they afraid of?• What myths are they holding on

to?• Listening can be magical



• Enlist executive sponsor• Where are we going?


• Where are we now?• Build and integrate teams• Train to win• Integrate support structures• Tesst, measure, report• Inclusive practice becomes

integral

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Executive Leadership is

critical


With the proper leadership, your journey will be easier



• Recruit executive sponsor• Where are we going?

– Choose/define standard– Adopt explicit policy


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Role of Standards

• Shared understanding of requirements among:

o Consumerso Authoring Toolmakerso Developerso Makers of browsers and AT devices

• “How to” Techniques and testing criteria for content creators


Components of Web Accessibility

Diagram of the relationship between authoring and evaluation tools, Web content, and user agent tools such as browsers and assistive technologies. As each component adheres to common standards, accessibility and interoperability are improved. At the W3c, groups of experts work in collaboration on the

ATAG – authoring tools accessibility group;

WCAG – web content accessibility group; and UAAG – user agent accessibility group, and others.

WCAG(web

content)

ATAG(authoring

tools)

UAAG(user agent)


Global Standards

• WCAG - Web Content Accessibility Guidelines. International standards for the web

• ATAG - Authoring Tool Accessibility Guidelines. Vendor standards for interoperability

• UAAG - User Accessibility Guidelines for browsers and assistive technologies

• ARIA - Accessible Rich Internet Application research for emerging technologies

www.w3.org/WAI

http://www.w3.org/WAI


Section 508 Guidelines• Only used in US • Subpart B - technical standards

o 16 rules of web-based intranet and internet accessibility standards

o In process of “Refresh”

www.section508.gov

http://www.section508.gov/


Standards are being revised

• Section 508 in “refresh” (expect to harmonize with WCAG 2.0)

• WCAG 2.0 released in December 2008 – accessibility defined within 4 basic principles.

508 WCAG


Section 508 to WCAG2 Map

• Created by Tom Jewett and Wayne Dick for CSUN 2009 http://www.tomjewett.com/accessibility/508-WCAG2.html

http://www.tomjewett.com/accessibility/508-WCAG2.html





Four principles of accessibility POUR

1. Content is Perceivable2. …is Operable3. …is Understandable4. …is Robust


POUR Principles are widely

applicable

• Documents• Web pages

• Web applications• Content

management


Policy Development• Who is policy being developed for and why.• Identify stakeholders and their various needs,

requirements, possible barriers to adoption• Define scope – will policy apply to web sites?

purchases? other software? hardware? • Choose an existing guideline or standard• Make the conformance level explicit • Involve stakeholders to every extent possible


Policy ImplementationCreate an accessibility work plan• Set milestones• Provide training• Create enforcement mechanisms• Include in specifications, requirements • Define monitoring, conformance claims, and

follow-up process• Provide for integration

(for example within purchasing process) • Create review dates and procedure for policy

revision


Developing and implementing policy

http://www.un.org/disabilities/default.asp?id=1516

GENERAL Guidelines from the United Nations Enable Summit

http://architecture.hhsc.state.tx.us/myweb/Accessibility/policy_htm/default.htm

Fully developed, applied policy at Texas HHSC













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Initial Assessment• What kind of entity?• Policy alignment• Set base line


Manual Review• Establish typical user pathways• Test broad cross-section• Test for standards conformance• Include experience of users with

disabilities• Maintain detailed documentation


We test so we don’t do this to our users

• Cartoon of woman at computer with finger on mouse clicker. The screen says Repetitive Stress Injury – click here 100 times to enter


Enterprise testing tools• Automated, large scale testing and

reporting• Manage progress across enterprise• Multiple report formats, trend

analysis• Remediation prioritization• Track multiple divisions,

departments• Monitor over time






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Why advocate for inclusive design?

Legal Technical

Market

Humanitarian Visionary


Image of 9-year old girl in home-made super girl costume, arms crossed, goggles on, looking determined!

Find and empower champions


Build game plan• Accessibility is not a solo act• Accessibility Responsibility Breakd

own

http://www.w3.org/community/wai-engage/wiki/Accessibility_Responsibility_Breakdown_-_Analysis

http://www.w3.org/community/wai-engage/wiki/Accessibility_Responsibility_Breakdown_-_Analysis






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• Administrators• Designers• Developers• Content Providers• Procurement staff• QA team

Role specific training


Maintain training resources

• Online training• Best practice guides

• Repository of experiences, tools, templates, processes






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Establish coordination and communication plan

• Identify representatives from key departments and regions

• Designate a team member to track new developments in accessibility practice

• Map responsibilities to various roles within organization


Integrated support• Published

policy/standards/exceptions• Widget libraries w/accessibility built

in• CMS prompts for accessibility• Report templates, iterative

validation • Procurement checklists

– Sample RFP language– VPAT verification guide

• Repository of role-based resources• Departmental competitions

http://purchasing.cita.illinois.edu/statement.php

https://www.dropbox.com/s/p9rzicm12x3ltih/VPAT%20Validation%20Guide.docx


WCAG2 Trading Cards from Knowbility






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Create testing template

Choose a standard explicitly– Section 508– WCAG 2

• Conformance Level A• Conformance Level AA• Conformance Level AAA

– Other

…reflect in procedures and materials


Create reporting templateKnowbility standard form

Reporting template examples

and on BAD demo report

Customized by request

www.w3.org/WAI/eval/template.htmlwww.w3.org/WAI/demos/bad/before/reports/home.html

http://www.w3.org/WAI/eval/template.html

http://www.w3.org/WAI/eval/template.html

http://www.w3.org/WAI/demos/bad/before/reports/home.html

http://www.w3.org/WAI/demos/bad/before/reports/home.html

Creative Commons – some rights reserved Essentials of Accessibility 4

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Automated one-page tests• AChecker

http://achecker.ca/checker/index.php

• The Wave http://wave.webaim.org/

Results emailed to you by

• AMP Express https://amp.ssbbartgroup.com/express



http://wave.webaim.org/

https://amp.ssbbartgroup.com/express




Manual reviewperformed throughout design, development,

QA


• If usability is part of your process, include users with various disabilities

• Post to user groups• User testing through AccessWorks

Remote Accessibility Testing Portal http://tinyurl.com/accessworks

User testing

http://tinyurl.com/accessworks

http://tinyurl.com/accessworks





• Where are we now?• Build and integrate teams• Train to win• Integrate support structures• Test, measure, report• Inclusive practice becomes integral


Accessibility is a processthat must be woven into all IT practices from inception: included in design, development, and QA through management and procurement


Thank youYou make all the difference!

[email protected] @knowbility on Twitter

www.facebook.com/knowbility

mailto:[email protected]