Internet Management Systems

Roaming Public Wifi System

4th January 2013

‘THE BEST CONTROLS FOR SHARING YOUR INTERNET CONNECTION’

Why Choose Time Out Internet

• Time Out Internet is an Internet Management System that allows you to manage customers giving them a time and data quota for your Internet network – wireless and/or cabled.

• Time Out Internet works perfectly for multiple users sharing the same internet network and adds another level of security for you to track the identity of your users.

• Time Out Internet is an innovative and contemporary Internet Management Systems company that has a reputation of excellence through their professional approach to implementation of projects of all sizes.

• Time Out Internet is experienced in working with clients of all sizes. From small offices/shops to large businesses and public areas, Time Out Internet proudly delivers first class technology solutions and support no matter the size of the organisation.

Time Out Internet Allows you to... • Identify who is using your internet. Avoid being accountable for

inappropriate website access and piracy issues and comply to your obligations under the Cybercrime Legislation Amendment Bill 2011

• Customise the client log in screen to show your web site or a special on offer or even sell the space as advertising to get a return on your investment.

• Set data and time limits ensuring that network resources are allocated accordingly and users can only access the Internet during the time allocated and only use the amount of data allocated.

• Monitor bandwidth usage for every user and control their upload/download speeds.

• PayPal billing system built in so customers can purchase their own internet access 24/7 without your interaction and the money goes into your businesses PayPal account.

• Receive customers mobile numbers and email addresses to use for your businesses marketing (if the Time Out Internet Public Wifi System is used)

• Add an extra layer of security to your internet network

Time Out Internet Commercial Use Router

 • Time Out Internet Commercial Use Routers

allow you the flexibility to connect devices wirelessly to the Internet whilst in a public area. Eg: park, sports stadium

• They are robust, commercial routers, modified to work transparently and are remotely monitored by the Time Out Internet Access Control Server and can be re-booted and modified if required without interaction.

Time Out Internet Access Control Server –Service &Support

 • The Time Out Internet Access Control Server is specially designed to

support the needs of visitor based networks and ensures the restrictions put in place for open internet access are adhered to.

• There is great potential for exploitation of internet access without security and adequate controls. Any excess data charges created by malicious or over usage of internet downloads will be the responsibility of the business. As such this area of protection needs particular attention.

• The Time Out Internet Access Control Server provides a number of customisable services including the provisioning of a login page for users.

• With our industry experience, we always endeavour to ensure maximum wireless coverage with our solution; however, due to the subjectivity of wireless signals, there is always a possibility of low signal areas.

Support Services – Access to Control Server • Access to the Time Out Internet Control Server includes all upgrades at no cost, remote support/ troubleshooting (if required) and the IP data

retention if required. Support Services - Access to Control Server

Access to the Time Out Internet Control Server includes all upgrades at no cost, remote support/ troubleshooting (if required) and the IP data retention as outlined.

TIME OUT INTERNET SUPPORT LINE1300 88 00 64 8:00 am – 5:00 pm Monday through Sunday EST

Urgent CallsTime Out Internet clients and guests now have a support phone number to call if there is a technical issue during business hours 8:00 am – 5:00 pm Monday through Sunday EST. If your call is not answered, please leave a message with all the contact details and a brief description of what the issue is and we will respond within two hours. We are happy to take support calls regarding Time Out Internet directly from your guests and we will troubleshoot accordingly. However, viruses and unmaintained computer devices are outside our scope and if we feel the call is not appropriate to Time Out Internet, we will politely advise the guest to contact their IT person to have their equipment tested. As a courtesy, we will endeavour to let you know if we receive calls that are not relevant to Time Out Internet.

Non Urgent Calls

Support for non urgent enquiries is offered by contacting Time Out Internet support via the internet or email 24 x 7.You can email directly to support@timoutinternet.com or log a support request on www.timeoutinternet.com Contact Us - Button or the Time Out Internet administration website – www.netconnectspot.com Support Options - Button – Contact Support. Tickets will be generated by email to our Help Desk or by phone if email is unavailable. You will receive a response within 24 hours.

Support Outside Hours

Emergency services performed outside of the hours of 8:00 am – 5:00 pm Monday through Sunday shall be escalated accordingly and dealt with best effort. Should a problem be discovered during Time Out Internet monitoring, Time Out Internet shall make every attempt to rectify the condition in a timely manner through remote means.

IMPORTANTTime Out Internet is alerted if a customer’s router goes offline. This enables us to be proactive in our support to you. The customer will need to advise whom we should contact if this occurs.

Create User Accounts

Offering Paid Internet Access (Optional to offer to customers)

• One username & password – can be used as a roaming system to access all networks in the public area that have a Time Out Internet Public Wifi System eg: libraries, resorts, council parks

• Can be used as an in room solution

Roaming Public Wifi System

End User Interface

•Connect to the wifi signal •Open a browser•Click on the mobile phone icon

User Information to Receive Username & Password

• Enter your mobile phone number – overseas and local numbers accepted• Enter your email address• Tick to agree to the Terms & Conditions of wifi usage – no tick, no access• Un-tick to opt out of receiving hotspot and marketing information

Administration/Management Screen

• Set the Internet access time - days• Set the data amount per user in Megabytes• Set the allowable upload/download speed• Set the amount of SMS’s that can be received from

the same telephone number for the day• Set the amount of text messages the system can

receive every day• Activate SMS option/turn off SMS option – use

voucher system instead

Administration/Management Screen

Data/Time Monitoring• Monitor bandwidth usage in megabytes – 1 Day, 7 Days, 30 Days or

365 Days – uploads & downloads• Data usage per user• Time online per user• Summary of username details:• Network accessed

• Username• Upload amount• Download amount• Total data usage• If they are online• Detailed Information• Session times that the internet has been accessed by that user• Upload and download amounts for that session• A suspend button to permanently/temporarily suspend this user• Access to change their setup and access details

Data/Time Management Screen

Additional Information

• Prepaid SMS quantity eg: $200 = 2000 SMS @ 10c ea = approx 66 SMS per day – no expiry – buy in blocks

• Notice given in advance to top up SMS’s – they are getting low

• Mobile Phone number and email information emailed weekly to the allocated client contact - utilise for marketing and data retention obligations

• Time Out Internet keep IP addresses if requested to retain data

Contact Details

Peter Trollope Technical Directorpeter@timeoutinternet.comPh: 0414 983 136

Judy SennSales Directorjudy@timeoutinternet.com0411 705 723

Ph: 07 5667 8226

PO Box 715 Tewantin Q 4565

www.timeoutinternet.com