Introducing ISO 26000

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    ISO/TMB WG SR ISO 26000

    ISO 26000.WD3ISO 26000.WD3

    Introducing ISO 26000 and

    understanding some of the challenges

    Rio de Janiero1 October 2007

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    Dubai - July 2007

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    CAG

    Chairs Advisory Group

    TG-1

    Funding and

    StakeholderEngagement

    TG-2Communication

    TG-3

    Operational

    Procedures

    TG-4Scope, SR Context &

    SR Principles

    TG-5Guidance on core

    SR subjects/issues

    Editing

    Committee

    TG-6Guidance for

    Organization on

    implementing SR

    Strategic Task Groups

    Standard Setting Task Groups

    ISO/TMB/WG SR

    Liaison

    Task

    Force

    ISO/TMB WG SRISO/TMB WG SR ISO 26000ISO 26000

    ISO 26000ISO 26000 chartchart

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    0. Introduction

    1. Scope

    2. Normative references

    3. Terms and definitions

    4. The context of social responsibility in which an organizations operates

    5. Principles of social responsibility

    6. Fundamental subjects for SR / Guidance on SR core issues

    7. Guidance for an organization on implementing SR

    8. Annex

    Bibliography

    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

    TG 4

    TG 4

    TG 4

    TG4,TG5, TG6 (Liaison Task Force)

    TG 4

    TG 5

    TG 6

    Later

    Later

    Later

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    0. Introduction

    1. Scope

    2. Normative references

    3. Terms and definitions

    4. The context of social responsibility in which an organizations operates

    5. Principles of social responsibility

    6. Fundamental subjects for SR / Guidance on SR core issues

    7. Guidance for an organization on implementing SR

    8. Annex

    Bibliography

    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

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    0. Introduction

    1. Scope

    2. Normative references

    3. Terms and definitions

    4. The SR context in which organizations operate

    5. Principles of social responsibility

    6. Fundamental subjects for SR / Guidance on SR core issues

    7. Guidance for an organization on implementing SR

    8. Annex

    Bibliography

    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

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    0. Introduction

    1. Scope

    2. Normative references

    3. Terms and definitions

    4. The context of social responsibility in which organizations operate

    5. Principles of social responsibility

    6. Fundamental subjects for SR / Guidance on SR core issues

    7. Guidance for an organization on implementing SR

    8. Annex

    Bibliography

    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

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    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

    Definition: Social Responsibility

    Responsibility of an organization for the impacts of its decisions and

    activities on society and the environment, through transparent and

    ethical behaviour that

    is consistent with sustainable development and the welfare of

    society;

    takes into account the expectations of stakeholders;

    is in compliance with applicable law and consistent with

    international norms of behaviour; and

    is integrated throughout the organization.

    Further elaboration on the meaning of social responsibility is provided in Section 4.2 (The concept of social responsibility)

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    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

    Definition: Stakeholder

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    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

    Definition: Stakeholder Engagement

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    0. Introduction

    1. Scope

    2. Normative references

    3. Terms and definitions

    4. The context of social responsibility in which organizations operate

    5. Principles of social responsibility

    6. Fundamental subjects for SR / Guidance on SR core issues

    7. Guidance for an organization on implementing SR

    8. Annex

    Bibliography

    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

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    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

    4. The context of social responsibility in which an organization

    operates

    4.1 Historical background and trends

    4.2 The concept of social responsibility

    4.3 From theory to practice

    4.4 The relationship of the stakeholder approach to the

    concept of social responsibility

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    0. Introduction

    1. Scope

    2. Normative references

    3. Terms and definitions

    4. The context of social responsibility in which organizations operate

    5. Principles of social responsibility

    6. Fundamental subjects for SR / Guidance on SR core issues

    7. Guidance for an organization on implementing SR

    8. Annex

    Bibliography

    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

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    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

    5. Principles

    General law or rule adopted or professed as a basis for conduct or practice that should animate or inform an

    organizations decision-making and conduct.

    The principles

    Legal compliance

    Respect for internationally recognised instruments

    Recognition of stakeholders and their concerns

    Accountability

    Transparency

    Sustainable development

    Ethical conduct

    Precautionary approach

    Respect for fundamental human rights

    Respect for diversity

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    0. Introduction

    1. Scope

    2. Normative references

    3. Terms and definitions

    4. The context of social responsibility in which organizations operate

    5. SR principles relevant to organizations

    6. Fundamental subjects for SR / Guidance on SR core issues

    7. Guidance for an organization on implementing SR

    8. Annex

    Bibliography

    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

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    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

    6. [Fundamental subjects for SR] [Guidance on SR core issues]

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    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

    6. Guidance on SR core issues

    Organisational governance

    Human rights

    Labour practices

    Environment

    Fair operating practices

    Consumer issues

    [Social development][Contribution to the community and society]

    Organisational Governance

    Legal compliance

    Accountability

    Transparency

    Ethical conduct

    Recognition of stakeholders and their concerns

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    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

    Human Rights

    Civil and Politics Rights

    Social, Economical and Cultural Rights

    Vulnerable Groups

    Fundamental Rights at Work

    6. Guidance on SR core issues

    Organisational governance

    Human rights

    Labour practices

    Environment

    Fair operating practices

    Consumer issues

    [Social development][Contribution to the community and society]

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    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

    6. Guidance on SR core issues

    Organisational governance

    Human rights

    Labour practices

    Environment

    Fair operating practices

    Consumer issues

    [Social development][Contribution to the community and society]

    Labour practices

    Employment and Employment relationships

    Conditions of work and social protection

    Social dialogue

    Health and Safety at work

    Human [resource] development

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    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

    Environment

    [Identifying and managing] Environmental aspects of

    activities, products and services

    Promoting sustainable consumption and production

    Sustainable resource use

    [Combating] [Addressing] climate change

    [Valuing ecological services] [Ecosystems]

    6. Guidance on SR core issues

    Organisational governance

    Human rights

    Labour practices

    Environment

    Fair operating practices

    Consumer issues

    [Social development][Contribution to the community and society]

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    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

    6. Guidance on SR core issues

    Organisational governance

    Human rights

    Labour practices

    Environment

    Fair operating practices

    Consumer issues

    [Social development][Contribution to the community and society]

    Fair operating practices

    Anti-Corruption and Anti-Bribery

    Responsible political involvement

    Fair Competition

    Promoting social responsibility through the supply

    chain

    Respect for property rights

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    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

    6. Guidance on SR core issues

    Organisational governance

    Human rights

    Labour practices

    Environment

    Fair operating practices

    Consumer issues

    [Social development]

    Consumer issues

    Fair operating, marketing and information practices

    Protecting consumers health and security

    Mechanism for product recall

    Provision and development of environmentally and sociallybeneficial products and services

    Consumer service and support

    Consumer data protection and privacy

    Access to essential goods and services

    Sustainable consumption

    Education and awareness

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    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

    6. Guidance on SR core issues

    Organisational governance

    Human rights

    Labour practices

    Environment

    Fair operating practices

    Consumer issues

    [Social development][Contribution to the community and society]

    [Social development]

    [Contribution to the community and society]

    Contribution to social development

    Contribution to economic development

    Community involvement [issues]

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    0. Introduction

    1. Scope

    2. Normative references

    3. Terms and definitions

    4. The context of social responsibility in which organizations operate

    5. SR principles relevant to organizations

    6. Fundamental subjects for SR / Guidance on SR core issues

    7. Guidance for an organization on implementing social responsibility

    8. Annex

    Bibliography

    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

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    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

    7.Guidance for an organization on implementing social responsibility

    7.1 General

    7.2 Understanding the social responsibility context

    Key considerations

    Understanding the organizations profile

    Analyzing the social responsibility boundaries and context

    Understanding the stakeholder concerns

    7.3 Working with stakeholders

    Key considerations

    Identification of stakeholders The engagement process

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    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

    7. Guidance for an organization on implementing social responsibility

    7.4 Integrating SR into an organizations goals and strategies

    Key consideration

    Adopting SR principles and connecting them to the organizations statements

    Developing objectives and strategies

    7.5 The implementation of SR in daily practice

    Key consideration

    Raising awareness and building competencies

    Establishing structure and reviewing operations against strategy

    Setting targets for social responsibility Action plans, instruments and implementation

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    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

    7. Guidance for an organization on implementing social responsibility

    7.6 Communicating on social responsibility

    Key Consideration

    Types of communication on social responsibility

    Periodic public reporting Additional SR communications

    Planning and selecting communication forms and media

    Stakeholder dialogue on communication about social responsibility

    7.7 Evaluating SR activities and practices

    Key considerations

    Monitoring

    Improvement options

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    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

    ISO 26000.WD3 - Some key issues for consideration (1/3)

    Length / density of the document

    How to maximise the value of this document for all organisations?

    What scope for restructuring of the document (e.g. issue-annexes?)

    Process elements re drafting - a need for a more integrated approach?

    Nature of the guidance / fundamental expectations

    What level of detail to provide? (currently many prescriptive lists)

    Ensuring guidance standard is applicable to all organisations

    Concern by many that this focuses mainly on large business organisations

    Making appropriate provision for SR and the role of government Government as an organisation and government as policy maker on SR issues

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    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

    ISO 26000.WD3 - Some key issues for consideration (2/3)

    Agreeing the definition of stakeholder and stakeholder engagement

    Some underlying conceptual differences that need to be addressed

    Addressing Clause 5 (Principles) and its relationship with Clause 6

    Should we retain a separate clause or integrate all principles into Clause 6?

    Organisational governance - retain in Clause 5 or treat as principles?

    Specific note on scope of standard and fact that must not be for certification

    The relationship and ordering between Clause 6 and Clause 7

    Some have suggested moving Clause 7 before Clause 6

    References to other instruments relevant to social responsibility

    Thoughts re reference to e.g. GRI and related initiatives

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    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD3ISO 26000.WD3

    ISO 26000.WD3 - Some key issues for consideration (2/3)

    Nature of the advice in Clause 7 (Implementation)

    Concern that still too much like an MSS

    How to ensure a closer link with the Clause 6 issues (and SR more generally)?

    Reference to the term supply chain Scope to use value chain or sphere of influence

    International norms of behaviour

    What is covered within this definition?

    Testing the application of the standard

    Is there scope for a beta-testing of the standard

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    ISO/TMB WG SR ISO 26000ISO/TMB WG SR ISO 26000ISO 26000.WD2ISO 26000.WD2

    The challenge of ensuring

    the relevance of ISO 26000to the very different

    circumstances of different

    parts of the world.

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    Nairobi WorkshopNairobi Workshop StatementStatement (1/2)(1/2)

    On the content of ISO 26000, the workshop participants:

    Highlight the generally weaker levels of government in the region, and

    draw attention to the following aspects:

    This has significant implications for the nature of the SR activities of the private

    sector, NGOs and other organisations in the region

    There is much that Northern organisations can learn from the SR activities of

    African organisations arising from these challenges they face and the nature of

    their responses to these challenges

    It is suggested that specific provision needs to be made in Clause 4 for the

    implications that this issue has on the concept of SR

    It is suggested that more explicit provision needs to be made within ISO 26000

    for the specific implications of SR for government - an an organisation that issubject to the same expectations on SR, and as regards its particular

    responsibility in giving effect to SR in policy and regulation

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    Nairobi WorkshopNairobi Workshop StatementStatement (1/2)(1/2)

    On the content of ISO 26000, the workshop participants:

    Emphasise the need to ensure provision in the standard for Africa-specific issues,

    including for example:

    The promotion of poverty eradication and the attainment of the MDGs

    Addressing corruption and promoting the need for transparency

    Addressing HIV/Aids and other health issues including maleria

    Ensuring appropriate provision of socio-economic infrastructure and social security

    measures

    Promoting product stewardship and life cycle issues so as to minimise developing country

    impacts

    Promoting the effective application of fair operating and trade practices in the developing

    country context (including e.g. product recalls)

    Safeguarding the role of women and addressing child labour concerns

    The need to encourage greater SR practices in government

    Encouraging greater development and use of partnerships

    Addressing the challenge of skills development

    Ensuring protection of human rights