Introduction stress mgmt project(hr)

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    A

    DISSERTATION

    ON

    STRESS ON AN EMPLOYEE

    IN AN ORGANISATION

    Dissertation submitted towards the partial fulfillment of

    the requirements of the two years full-time M.B.A.

    Degree in Management.

    Faculty Guide:

    Mrs. Rachna

    Submitted By :

    Devendra Kumar Singh

    MBA (First Year)

    Roll No: 0809070009

    (Session 2008-2010)

    IEC COLLEGE OF ENGG & TECHNOLOGY

    GREATER NOIDA

    DECLARATION BY THE CANDIDATE

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    I, Devendra Kumar, student of MBA (2008-2010) from IEC

    College of Engg & Technology, GREATER NOIDA, herebydeclare that the dissertation report on Stress on an

    employee in an organization is the outcome of my work

    and the same has not been submitted to any

    University/Institute for the award of any degree of my

    professional diploma.

    Devendra Kumar Singh

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    ACKNOWLEDGEMENT

    When a person is helped, guided and co-operated by others, his

    or her heart is bound to pay gratitude to them and I am

    extremely happy that I am getting this opportunity to thank all

    those who have in same way contributed in the making of my

    project and without their help this would not have been possible.

    For any project to be a success, it is very important to get the

    right guidance and support which I got from my faculty guide

    Mrs. Rachna I want to express my deep gratitude to our

    institution, IEC College of Engg Technology, for giving me the

    opportunity to undertake this project and enhance my

    knowledge. I express my gratitude to my faculty guide for

    inspiring me throughout the project.

    I also wish my gratitude to the managers of the company where

    I conducted my research and gave me immense support.

    Devendra Kumar Singh

    MBA Program

    Roll No. 080907009

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    CONTENTS

    ACKNOWLEDGEMENT

    CHAPTER 1: EXECUTIVE SUMMARY 01

    CHAPTER 2: ABOUT THE ORGANISATION:

    NTPC - AN OVERVIEW 11

    CHAPTER 3: ABOUT HR NTPC 22

    CHAPTER 4: ABOUT STRESS 35

    CHAPTER 5: METHODOLOGY 60

    CHAPTER 6: FINDINGS & ANALYSIS 65

    CHAPTER 7: DISCUSSION 72

    CHAPTER 8: RECOMMENDATIONS 78

    CHAPTER 9: LIMITATIONS TO STUDY 97

    CHAPTER 10: CONCLUSION 99

    QUESTIONNAIRE 103

    ORS SCALE 107

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    REFERENCES 109