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Florida Safe Families NetworkIntroduction to Transformation
Functional Overview
The Florida Safe Families Network (FSFN) is being enhanced to gain:◦ Efficiencies, including entering data once for easy access throughout the tool
◦ Significant usability improvements to save time and provide a more intuitive work area
◦ Better integration of processes and data throughout the application to streamline activities
◦ Compliance with Federal SACWIS requirements Three Transformation releases will take place in 2013, and deliver progressive benefits:
◦ Introduction to Transformation June 2013 Significant usability improvements, including introduction of two new dashboard pages, Person Book and Case Book, and improvements that streamline the use of File Cabinet Imaging and Search, Desktop Navigation, and Case Notes and Meetings.
◦ Activation of Transformation Summer 2013 Numerous changes that align FSFN with the Florida Safety Decision Making Methodology, resulting in a vastly simplified user interface with much more integrated visibility and access to case data.
◦ Realization of Transformation Winter 2013 Supports critical financial/provider management and eligibility changes, and achieves compliance with federal requirements for statewide automated child welfare information systems (SACWIS), which ensures continued federal funding for key child welfare programs.
FSFN Transformation releases
April 2013 2
FSFN Introduction to Transformation release High-impact changes and benefits
My Tasks Calendar
Replace Ticklers with My Tasks
My Tasks automatically display at log-in
• Streamlined visibility to key work tasks and Approvals across all profiles • To act on the tasks or approvals, log in under
the appropriate profile
InvestigatorsCase Managers
Case Book New dashboard-style page
At-a-glance view of Case information
• Case information right at your fingertips and with fewer clicks• Create casework for that case without leaving
the page
InvestigatorsCase Managers
Person Book New dashboard-style page
At-a-glance view of Person information for all participants in FSFN
See and retrieve Person information across the entire system regardless of the case.
For example, select Intakes or Investigations to see a streamlined view of past and current Intakes or Investigations involving that person.
Select Placement History to see prior and current placements for a child.
InvestigatorsCase Managers
April 2013 3
FSFN Introduction to Transformation releaseHigh-impact changes and benefits
Case Notes and Meetings
Upload and attach multiple images and documents directly to these pages
Attach field notes and include short synopsis for quick reference later
• Saves time and makes original handwritten notes easily accessible • Replaces Options drop down with an Action
Panel group box with quick links • More quick links will be added in the
Activation of Transformation release
InvestigatorsCase Managers
Meetings and Staffings
Eliminate redundant Type options
No longer document meetings and staffings in Case Notes
Meetings and staffings must now be documented as Meetings on the Meetings page. Over time, this will make it much easier to see at a glance what meetings or staffings have taken place.
InvestigatorsCase Managers
Substance Abuse Integration Feedback Loop
New unique checkboxes for Case Notes Type SAMH; automated email alert
Use new Type checkboxes to document a participant’s progress
• FSFN alerts the Investigator or Case Manager via email, when the Substance Abuse worker (FIS) indicates that a family is not making progress• This new capability facilitates conversation and
provides documentation to support any required actions by the agency
InvestigatorsCase Managers
File Cabinet Search
New Search screen with filters
Quickly find specific images or documents in a case
• Saves time and improves information-sharing• Swiftly access relevant pictures and other
materials created by prior Investigators and Case Managers for families previously involved with the Department
InvestigatorsCase Managers
April 2013 4
My Tasks Calendar Desktop—Case View and Participant View
Case Book and Person Book links Case Book—Drop down expanded Create Case Work from Case Book Person Book—Placements Utility Search Page Results—Case; Person; Provider and Worker Tabs
Case Book and Person Book links (where applicable) Meetings Case Notes—Upload attachments and multiple Notes Types Case Notes & Meeting—Upload image and view attached images Case Notes—Substance Abuse Integration (FIS) Workers Feedback Loop Imaging Page—“Other” File Cabinet Search—Results
Overview of key new capabilities
April 2013 5
My Tasks Calendar
April 2013 6
Desktop—Case View and Participant View
Case View Participant View
April 2013 7
Case Book—Drop down expanded
April 2013 8
Participant Actions (Create Case Work) Create Case Work hyperlink
Create Case Work from Case Book
April 2013 9
Person Book—Placements
April 2013 10
Utility Search Page—Case Tab: Case View
April 2013 11
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Utility Search Page—Case Tab: Participant View
April 2013 12
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Utility Search Page—Person Tab
April 2013 13
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Utility Search Page—Provider Tab
April 2013 14
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Utility Search—Worker Tab
April 2013 15
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Meetings—No images attached
April 2013 16
Meetings—At least one image attached
April 2013 17
Case Notes—Upload attachments and multiple Notes Types
April 2013 18
Case Notes & Meetings—Upload image and view attached images
April 2013 19
Image Details Page (Launched upon selecting Upload Image
hyperlink)
Image History Page (Launched upon selecting View Attached
Images hyperlink)
Case Notes—Substance Abuse Integration (FIS) Workers Feedback Loop
April 2013 20
Imaging Page—“Other”
April 2013 21
File Cabinet Search—Results
April 2013 22
4 Tips to make Transformation easier
Past-due Tasks
• Past-due Tasks at go-live are actions previously known as Ticklers. To remove the Past-due Tasks, complete the work items to which they refer.
• Your supervisor can reassign or delete Past-due Tasks. Instructions are in the Multi-topic Supervisor User Guide. Find it on the Center for Child Welfare site > Training > FSFN > User Guides > Multi-topic Supervisor
Participant View vs Case View
• Select the Participant View on your Desktop to quickly view Person Book, which lets you see and access all the Person Book and Case Book links. Case View lets you see only Case Book links.
• Change your view at any time; changing will collapse your open expandos.
Date restricted
• Case Book and Person Book use the same logic as the Desktop, when in Date Restricted View, for displaying Case and Person information.
• Within the center group box, if more history exists within FSFN than what is displayed based on the applicable date restricted timeframe, an indicator will be displayed at the bottom of the center group box which states "More history exists, please see the Desktop."
View-only from Search
• If you access Case Book or Person Book from the Utility Search page, all FSFN pages and pieces of work launched from Case Book or Person Book are displayed in view-only mode.
• Also, Imaging pages accessed from File Cabinet Search, regardless of where the File Cabinet Search page is launched from, are displayed in view-only mode.
• Only the "View" hyperlink will be displayed.
April 2013 23
