IPC - IQMX_User_Guide

Alliance MX™ Release 12.1IQMX User Guide

Part Number B02200049Release 12.1IPC777 Commerce DriveFairfield, CT 06825-5500 USAProduced by Technical Publications

IQMX User Guide - QuickListControl Module and Speaker 4 Hardkeys, such as Release, and Menu.

Program Menu Items, Dial pad entries, and Softkeys, such as Spdl, Logn, Save, and Ring.

LOG ON1. Press Logn.2. Enter your TRID.3. Press Save.4. Enter password and press Save again.

LOG OFF1. Press Menu on the Control Module.2. Press Logn.3. Press Loff.

PLACE A CALL1. Seize a line or press Hunt on the

Control Module.2. Dial the number you want to call.

ANSWER INCOMING CALLS• Press the flashing line button or press the

Float softkey if the incoming line floats from another page.

RELEASE CALLS (NON-INTERCOM)• Press the handset/talkpath’s Release

button (left or right) on the Control Module or press another line button.

PLACE EXTERNAL CALLS ON HOLD• Press theappropriate left or right

handset/talkpath’s Hold on the Control Module.

RETRIEVE CALLS ON HOLD• Press the flashing line softkey.

TRANSFER TO ANOTHER TRID1. Press Transfer on the Control Module.2. Dial the TRID.3. Wait for one ring, then press Release.

CONFERENCE CALLS1. Seize an idle line and dial the first

party you want to conference.2. Place that party on hold.3. Repeat the first two steps until all parties

are holding and buttons are flashing.4. Press the handset/talkpath’s Conference.5. Press each flashing line to connect all

parties on hold together.6. At the end of the conference, press

Release.

LAST NUMBER REDIAL1. Seize an line or press a Hunt button on

the Control Module.2. Press the Redial button.

CHANGE THE PAGE DISPLAY• Press the Page Up and Page Down

buttons on the Control Module to move from page to page, or press the Page softkey on the Control Module and select a specific page.

ADD SPEED DIALS1. Select a page to assign the speed dials.2. Press Menu on the Control Module.

3. Press Spdl on the Menu.4. Press Add, then press a button on the

page you selected.5. Dial the number and press Next.6. Press Hunt and, if you have multiple

hunt groups, press the appropriate Hunt Group softkey.

7. Enter a descriptor up to 8 characters.8. Press Next, then press Save.

EDIT SPEED DIALS1. Select the page for the speed dials you

want to change.2. Press Menu on the Control Module.3. Press Spdl on the Menu.4. Press Edit, then the softkey to change.5. Press Info to view settings.6. Press Spdl to edit the number, Hunt to

edit the Hunt group, or Dscr to edit the description. Use the Back softkey to delete unwanted text.

7. When finished, press Next and Save.

ASSIGN LINES TO A SPEAKER1. Press Menu on the Control Module.

Turn Speaker knob on.2. Press SPKR on the Menu.3. Select the appropriate line.4. Dial the 2-digit speaker number.

REMOVE A LINE FROM A SPEAKER1. Press Menu on the Control Module.2. Press SPKV on the Menu.3. Select the appropriate channel.4. Press Undo.

MOVE CALLS FROM SPEAKERS TO HANDSETS• Turn off the HFM speaker. The call is

shifted to a handset/talkpath. Whichever handset/talkpath LED lamps is the one the call was diverted to.

TALK ON ONE CHANNELSpeaker toggle switches are set to Mute by default, which is the middle position. 1. Using manual latch: Press the switch

down, send your message or announcement, and let go to return the switch to the Mute position.

2. Using hands free: Press the switch up, send your message or announcement, and press the switch back to the middle position.

BROADCAST ON MORE THAN ONE SPEAKER CHANNELSet up GRP1 & GRP2 with multiple lines.Use the toggle switches for the group to which you want to broadcast.

CHANGE THE HANDSET RECEIVE VOLUME1. Press Menu on the Control Module.2. Press Vol on the Menu.

3. Press Vol ↓ or Vol ↑ to modify.

4. Press Save, then Quit.

CHANGE RINGSelect the page containing the line you want to change.

1. Press Menu on the Control Module.

2. Press Ring on the Menu.

3. Press Ring again.

4. Press the line whose ring you want to set until the LED displays the ring indicator you want as follows:

• Red – for no ring

• Green – for continuous ring

• Red/Green – for single burst ringing

5. Press Save.

CHANGE THE RING PITCH1. Select the page containing the line you

want to change.

2. Press Menu on the Control Module.

3. Press Ptch.

4. Press one of the pitch types: HiPr, LoPr, INTA, or Mesg.

5. Press pitch level 1– 7.


CHANGE THE RING VOLUME1. Press Menu on the Control Module.

2. Press Ring on the Menu.

3. Press Vol.4. Press Vol ↓ or Vol ↑ to hear and adjust

the volume (levels 0–3).


Note: Some features listed here might not be available at your turret because the feature was not defined by the System Administrator or it is a cost option that was not purchased.

Alliance MX 12.1 January 2006

Table of Contents i

Table of Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1What’s New . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Contact IPC Information Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Chapter 1: Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5The Alliance MX IQMX IP Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Control Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Handset/Talkpath . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Applications Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Button Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114-Channel Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Dual Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

IQMX IP Turret vs. BRI Turrets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Menu Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Basic Turret Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

First Time Log On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Log Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Change a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Lock the Turret . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Unlock the Turret . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Change the Turret Default Ring Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Change the Handset Receive Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Access Menu Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Alliance MX 12.1 IQMX User Guide

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Chapter 2: Call Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Line Button LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25External Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Place an External Call on an Extension Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Place an External Call on a Private Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Answer an External Call on a Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Answer an External Call on the HFM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Release External Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Hold External Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Place a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Place a Call on Exclusive Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Retrieve a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Hold Recall Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Forward/Divert External Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Turn On Diversion/Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Turn Off Diversion/Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29View the Diversion/Forwarding Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Dual-Destination Diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30One Button Diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Create a One Button Diversion button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Turn Off One Button Divert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Internal Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Place an Internal Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Answer an Internal Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Release Unanswered Internal Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Remove all Invited Traders That Have Not Answered . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Release Internal Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Transfer Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Transfer Calls to PBX Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Transfer a Line Call to Another TRID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Set up Transfer Buttons to Receive Group Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Transfer Dialtone Calls to a Group of TRIDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Supervised Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Set up a Supervised Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

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Table of Contents iii

Release a Supervised Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Unsupervised Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Set up an Unsupervised Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Release an Unsupervised Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Hunt Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Place a Hunt Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Speed Dial Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Place a Speed Dial Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Place an Index Dial Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Call Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Set up Call Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Redial Button Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Redial the Last Number Called . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Manually Signal a Private line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

CLI/Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Retrieve Voicemail Messages – Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Chapter 3: Intercom Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45The Intercom Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Before You Can Use the Intercom Call Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Hands Free Module Volume Knob . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Intercom Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Place an Intercom Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Answer an Intercom Call on the Hands Free Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Answer an Intercom Call on a Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Release an Intercom Call on the Hands Free Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Release an Intercom Call on a Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Divert an Intercom Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Set up an Intercom Diversion button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Direct Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Place a Direct Intercom Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Group Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Place a Group Call with Answerback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51


iv Table of Contents

Place a Group Call without Answerback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Place a Group Call with Group Talkback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Answer a Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

All Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Place an All Call with Answerback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Place an All Call without Answerback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Place an All Call with Group Talkback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Answer an All Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Chapter 4: Program Module Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Menu Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Module Button and softkey Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57softkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Add Features to softkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Edit Features on softkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Delete Features from softkeys with Undo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61View softkey Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Module Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Assign a Button/Feature to a Module Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Copy a Module Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Edit a Module Button Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Delete a Module Button Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Move a Feature from a Module Button to a Control Module softkey . . . . . . . . . . . . . . . . . 64Create a Module Button Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Designate a Dual Destination Intercom Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Line Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66Line Button Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

View Line Buttons without Line Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66View Line Button Information at Remote Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Line Access on Module Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Add Lines to Module Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68Edit Lines on Module Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Swap Lines on Module Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Create a Speed Dial Button for a Specific Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

January 2006

Table of Contents v

Create a Speed Dial Button with Hunt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Create a Speed Dial Button without a Specific Line/Hunt . . . . . . . . . . . . . . . . . . . . . . 71Edit a Speed Dial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Swap Speed Dial Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Add an Index Dial softkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Add an Index Dial Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73View an Index Dial Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73Edit an Index Dial Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Remove an Index Dial Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Change Line Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Change the Signaling on a Private Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Change Priority Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75Change Ring Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Change Float/No Float Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Change CLI Display Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Change a Line Button’s Centerline Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Add a Distinctive Ringing Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Set up the Hold Recall Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Chapter 5: Broadcast Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81Broadcast Function Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82Broadcast Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82Conference Broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Add a Conference Broadcast Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Edit a Conference Broadcast Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Send a Conference Broadcast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Simplex Broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Add a Simplex Broadcast Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85Edit a Simplex Broadcast Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86Send a Simplex Broadcast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Chapter 6: Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89Speaker Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90Channel Toggle Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90Speaker LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91


vi Table of Contents

Speaker 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91Applications Module Speaker Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91Button Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91ClearDeal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Mute Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91Speaker Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Speak on One Channel with Push-to-Talk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Blocking Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Speak on One Channel with Latching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Assign Lines to Speaker Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Assign a Line to a Speaker Channel with SPKV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Assign a Line to a Speaker Channel with SPKR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Remove a Line from a Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95View Speaker Line Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Move a Call from Handset to Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95Move a Call from Speaker to Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96Talkback Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Program Speaker Channels into Talkback Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96Speak to a Talkback Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Change Speaker Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Monitor Incoming Broadcasts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Chapter 7: The Applications Module and TradeCentral Applications . . . . . . . . . . . . . . . . . . . . 99Applications Module User Interface Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101Basic IQMX Functions and the TradeCentral Applications Module . . . . . . . . . . . . . . . . . . . . . 102

Power Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102Log On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102Log Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105Unlock the Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107Exit Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Switch to Button Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107Pagination for a Control and Applications Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

January 2006

Table of Contents vii

Change Pages in Button Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107Change Pages While Applications are Running . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Pagination for a Control, Button, and Applications Module . . . . . . . . . . . . . . . . . . . . . . . 111Change Pages in Button Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111Change Pages While Applications are Running . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Pagination with Fixed Rows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113Pagination for a Control and Applications Module . . . . . . . . . . . . . . . . . . . . . . . . . . 113Pagination for a Control, Button, and Applications Module . . . . . . . . . . . . . . . . . . . 118

Chapter 8: System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125System Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Turret Interface (TICX) System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126View the TICX System Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Ethernet Switch (SWCH) System Component . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126View the SWCH System Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Station (STN) System Component . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127View the STN System Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

View System Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Appendix A Acronyms and Turret User Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129Acronym Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129Accepted Cleaner for the IP Turret and Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Clean the IP Turret . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133


viii Table of Contents

January 2006

Preface 1

Preface

About This GuideThe IQMX User Guide provides an overview and information about using the features of the Alliance IQMX station. A large number of features are available with the IQMX station. Some features are associated with TRIDs while others are specific to stations.

Intended AudienceThis manual is intended for use by the everyday user of the IQMX turret. The steps needed to configure the turret enables the user to customize their turret to match their individual preferences.

What’s NewThere are new operational features in this release.

Dual Destination DiversionThe Dual-Destination Diversion feature allows you to divert a call to two different destinations. One diversion destination is dedicated for busy diversions while the other destination is for ring-no-answer (RNA) diversion, see Dual-Destination Diversion on page 30.

Intercom DiversionThe Intercom Diversion feature lets you set up diversion or forwarding for intercom calls, see Divert an Intercom Call on page 48.


2 Preface

Document Conventions

Typographic ConventionsThe following typographic conventions are used in this manual:• A Fixed-Width Bold font is used to represent text that must be typed or

entered. For example:• Type install at the prompt and press RETURN.

• A Fixed-Width Bold Italic font is used to represent variables that must be typed or entered. For example:• Type yourpassword and press ENTER.

• An Arial 9 Bold font is used to to represent a user interface item that must be clicked to perform an action. For example:• Click Help. The Help dialog box appears.• Click the DDI Tables button in the System Center Data View.

• A Fixed-Width font is used to represent screen text such as prompts or for file and directory names and so on. For example:• At the Enter your password prompt...

• A Times New Roman 10 Bold font is used to emphasize a hardkey on the turret.

• A Arial 9 Bold font is used to emphasize a turret softkey.

Notes, Warnings, Cautions, and TipsNotes, cautions, and warnings are included in this document to provide useful information or direct attention to specific text or required action.

This is a Note and is used to alert you to important information.

!This is a Caution and is used to alert you to any procedures in which extreme caution must be used.

January 2006

Contact IPC Information Systems 3

Contact IPC Information Systems

E-mail the Technical Publications DepartmentIn a continuing effort to improve our manuals, the Technical Publications department invites all readers to e-mail us at [email protected].

Contact Systems Global Support EngineeringIf you require technical assistance, contact your local IPC Information Systems branch office or distributor. If you need additional assistance, call IPC Information Systems Global Support Engineering: in the USA, dial 1-800-NEED-IPC. Elsewhere, other than Canada, dial the United States international country access code (00+1), then 203-339-7800.

Contact IPC Information Systems Order EntryTo order hardware and software, contact the warehousing/materials personnel at your local distributor's office.

This is a Warning and is used to alert you to dangerous situations or procedures that must be completed in a specific manner to prevent a dangerous or damaging situation.

This is a Tip and is used to provide helpful suggestions or hints.


4 Preface

January 2006

Chapter 1: Quick Start 5

1 Quick Start

This section gives you an overview of the IQMX IP turret and provides instructions for the turret’s basic functions.

In This ChapterThe Alliance MX IQMX IP Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Control Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7Handset/Talkpath . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Applications Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Button Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114-Channel Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13Dual Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

IQMX IP Turret vs. BRI Turrets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16Menu Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20Basic Turret Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

First Time Log On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20Log Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21Change a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21Lock the Turret . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21Unlock the Turret . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21Change the Turret Default Ring Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21Change the Handset Receive Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22Access Menu Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22


6 Chapter 1: Quick Start

The Alliance MX IQMX IP StationEach IP turret has a Control Module with an embedded speaker, detachable microphone, and at least one handset/talkpath.The turret may also incorporate the Application Module, Button Modules, and separate Dual Speaker or 4-Channel Speaker Modules allowing a maximum of 24 configurable speaker channels per station.

Figure 1-1: Alliance IQMX IP Turret Control & Applications & 4-Channel Speaker Modules Station

Figure 1-2: Alliance IQMX IP Turret Control & Button Module Station

This section of the manual provides separate drawings and explanations of each part of the IP turrets illustrated above, starting with the Control Module.

Spkr2

G1 G2

Spkr3

G1 G2

Spkr4

G1 G2

Spkr5

G1 G2

Spkr6

G1 G2

Spkr7

G1 G2

Spkr8

G1 G2

Spkr1

G1 G2

1 2ABC

3DEF

4GHI

5

JKL

6

MNO

7PQRS

8TUV

9WXYZ

* 0Oper

#

Hunt Mute HFM L RHold Hold

Menu Page

Redial

Conference

Transfer

Redial

Conference

Transfer

1 2 3 4 5 6 7 8 9 10

11 12 13 14 15 16 17 18 19 20

21 22 23 24 25 26 27 28 29 30

31 32 33 34 35 36 37 38 39 40

ReleaseRelease

Global Crossing TM IPC Trading Systems

G1 G2

Chan9

Chan10

Chan11

Chan12

Conference

Redial

Cube Speaker

Control Module Applications Module 4-Channel Speaker

Cube Speaker

Module

Ext1031

1

Ext1032

2

Ext1046

16

Ext1047

17

Ext1048

18

Ext1037

7

Ext1038

8

Ext1039

9

Ext1040

10

Ext1041

11

Ext1042

12

Ext1036

6

Ext1035

5

Ext1034

4

Ext1033

3

Ext1050

20

Ext1051

21

Ext1052

22

Ext1053

23

Ext1054

24

Ext1043

13

Ext1044

14

Ext1045

15

Ext1055

25

Ext1057

27

Ext1058

28

Ext1059

29

Ext1060

30

Ext1049

19

Ext1056

26

Speaker

1 2ABC

3DEF

4GHI

5JKL

6MNO

7PQRS

8TUV

9WXYZ

* 0Oper

#


Menu Page

Redial

Conference

Transfer

Redial

Conference

Transfer

1 2 3 4 5 6 7 8 9 10

11 12 13 14 15 16 17 18 19 20

21 22 23 24 25 26 27 28 29 30

31 32 33 34 35 36 37 38 39 40

ReleaseRelease

1 2 3 4 5 6 7 8 9 10

11 12 13 14 15 16 17 18 19 20

21 22 23 24 25 26 27 28 29 30

Control Module Button Module

January 2006

7

Control ModuleThe Control Module is the heart of the turret. Use the Control Module to make and answer calls, program buttons, place calls on hold, and signal private lines.

Figure 1-3: IQMX Control Module Diagram

Table 1-1: Control Module Diagram Label DescriptionsHFM Volume Control Controls the speaker volume when the turret is in

hands-free mode.

HFM Mic Connector Connects the hands free microphone to the turret.

HFM Speaker Activates when the turret is in hands-free mode.

Menu Opens the Menu.

Transfer Right Transfers calls to the left handset/talkpath from the right handset/talkpath.

Conference Left Conferences parties using the left handset/talkpath.

HFM mic connector(ICM & HFM Line Calls)

Transfer leftTransfer right

Conference left Conference right

Redial & signal leftRedial & signal right

Release left Release right

Hold left Hold right

Select left Select right

Page up

Page down

Page select

Hunt

Mute

HFM volume control

Menu

1 2ABC

3DEF

4GHI

5JKL

6MNO

7PQRS

8TUV

9WXYZ

* 0Oper

#


Menu Page

Redial

Conference

Transfer

Redial

Conference

Transfer

1 2 3 4 5 6 7 8 9 10

11 12 13 14 15 16 17 18 19 20

21 22 23 24 25 26 27 28 29 30

31 32 33 34 35 36 37 38 39 40

Release Release

HFM

HFM speakerModule buttons

Softkeys

Module buttons

Module buttons



Redial Left Redials the last number or signals a private line from the left handset/talkpath.

Hunt Searches for the next available line in the first hunt group assigned to the trader.

Mute Mutes the hands free microphone.

ICMT Toggles the hands-free feature on and off when the Hands Free Module is active.

Release Left Terminates calls on the left handset/talkpath.

Select Left Directs all actions on the turret to the left handset/talkpath.

Hold Left Puts the left handset/talkpath call on hold.

Page Up Displays the next page on the Control or Applications Module.

Page Select Allows you to specify a page to display on the Control or Applications Module. After you press the Page button, select the page to which you want to move or type the two-digit page number using the number pad.

Page Down Displays the previous page on the Control or Applications Module.

Transfer Right Transfers calls to the right handset/talkpath from the left handset/talkpath.

Conference Right Allows you to conference parties using the right handset/talkpath.

Redial Right Redials the last number or signals a private line from the right handset/talkpath.

Release Right Terminates calls on the right handset/talkpath.

Select Right Directs all actions on the turret to the right handset/talkpath.

Hold Right Puts the right handset/talkpath call on hold.

Table 1-1: Control Module Diagram Label Descriptions (continued)

January 2006

9

Handset/TalkpathThe handset/talkpaths are standard IPC telephone receivers. There are usually two talk paths, left and/or right. A trader may use one or both at the same time.

MicrophoneThe microphone mounted over the speaker in the microphone jack on the IQMX Control Module allows the trader to use the turret for point-to-point Intercom calls and as a speaker phone. The integrated speaker and microphone equate to the separate Hands Free Module used with the BRI turret.

Applications ModuleThe Applications Module displays 30 virtual module buttons and eight speaker channels. There are two microphone toggle switches dedicated to transmitting to two user-defined talkback groups. A stand-alone microphone attaches to the back of the Applications Module for use with the speaker channels.

Module Buttons Provide access lines or program features. There are 600 buttons available but only 30 show at a time. Use the page buttons to the right of the display to scroll through all the module buttons.

Button Locking Allows some buttons to be locked so they cannot be changed at the turret. For example, an emergency number and/or a tech support number button may be locked.

hardkey Buttons Allows one or more groups of hardkey buttons to be assigned in groups of 10. Each group of 10 hardkey buttons begin on the left-most button of a row of physical buttons. The default configuration is set at system level and cannot be changed at the turret.Not all buttons can be hardkeys on the turret. There is always at least one row of buttons that paginate.

softkeys Can be programmed to provide access to system features. Usually, these are used for those features most often used.

Table 1-1: Control Module Diagram Label Descriptions (continued)



Figure 1-4: Alliance IQMX Applications Module Diagram

The Applications Module may also show TradeCentral applications. See the TradeCentral documentation for more information.

Table 1-2: Applications Module Diagram Label DescriptionsModule Buttons Contains programmable line and module

buttons, with LEDs indicating line status from where the call originated from either your turret, or another trader’s.

Speaker Buttons Displays information about speaker channels, with LEDs to indicate voice and microphone activity. Speaker status is denoted by the background color of the channel itself:• Dark blue = channel off• Gray = channel on

Channel Volume Controls Controls individual speaker channel volume.

Spkr2

G1 G2

Spkr3

G1 G2

Spkr4

G1 G2

Spkr5

G1 G2

Spkr6

G1 G2

Spkr7

G1 G2

Spkr8

G1 G2

Spkr1

G1 G2

Group 1 transmit

Master volume control

Speaker channels 1-8

Group 2 transmit

Individual speakervolume controls

Mic toggle switches 1-8

Button 60

Green LED

Red LED

Green LED

Red LEDDark blue: Channel off

Gray: Channel on

Button 31

Channel in Group 1 Channel in Group 2

Ext1031

1

Ext1032

2

Ext1046

16

Ext1047

17

Ext1048

18

Ext1037

7

Ext1038

8

Ext1039

9

Ext1040

10

Ext1041

11

Ext1042

12

Ext1036

6

Ext1035

5

Ext1034

4

Ext1033

3

Ext1050

20

Ext1051

21

Ext1052

22

Ext1053

23

Ext1054

24

Ext1043

13

Ext1044

14

Ext1045

15

Ext1055

25

Ext1057

27

Ext1058

28

Ext1059

29

Ext1060

30

Ext1049

19

Ext1056

26

January 2006

11

Button ModuleThe Button Module displays 30 module buttons and eight speaker channels. There are two microphone toggle switches dedicated to transmitting to two user-defined talkback groups. A stand-alone microphone attaches to the back of the Button Module for use with the speaker channels.

Master Volume Control Controls the volume of the entire speaker.

Group #1 Talkback Allows user to talk to all parties in Group #1 at once.

Mic Toggle Switches Controls microphone activity for the speaker channel immediately above each switch.• Center (default) is off• Up to latch (continuous activity)• Down and hold (momentary activity)


Mic Connector Connects the external microphone and is located in the back of the Applications Module.

Table 1-2: Applications Module Diagram Label Descriptions (continued)



Figure 1-5: Alliance IQMX Button Module Diagram

Table 1-3: Button Module Diagram Label DescriptionsChannel Volume Controls Allow control of individual speaker channel

volume.


Mic Toggle Switches Controls microphone activity for the speaker channel immediately above each switch. • Center (default) is off• Up to latch (continuous activity)• Down and hold (momentary activity)


Group 1 transmit


Speaker channels 1-8

Group 2 transmit

Individual speakervolume controls

Mic toggle switches 1-8

1 2 3 4 5 6 7 8 9 10

11 12 13 14 15 16 17 18 19 20

21 22 23 24 25 26 27 28 29 30

Module Buttons

Module Buttons

Speaker Channels

Module Buttons

January 2006

13

4-Channel Speaker Module

Figure 1-6: Alliance IQMX 4-Channel Speaker Diagram

Master Volume Control Controls the volume of the entire speaker.

If your station has additional speakers associated with it, you need a microphone dedicated to those speaker channels. This microphone can be physically attached to the Speaker Module or Applications Module and must be in addition to the microphone associated with the HFM speaker.

Table 1-4: 4-Channel Speaker Diagram Label DescriptionsMaster Volume Control Controls the volume of the entire speaker.

Mic jack Connects the microphone to the 4-Channel Speaker Module.

Table 1-3: Button Module Diagram Label Descriptions (continued)


G 1 G 2

C han1

C han2

C han3

C han4

Mic

Channel volume controls

Mic toggle switches

Green LED

Red LED

Speaker

Channel #1 in Group 1 Channel #4 in Group 2

Mic latched

Mic momentary

Mic off



Dual Speaker ModuleThe IQMX Dual Speaker is an enhanced speaker unit for use with the IQMX Applications and Button Modules.

Speaker Operates for hands free mode when microphone is attached, or to listen when no microphone is attached.

Group 1 & 2 Indicates the assigned speaker group for each speaker channel.

LEDs Indicates channel usage when lit.

Channel Volume Controls Controls of individual speaker channel volume.

Mic Toggle Switches Controls the microphone activity for the speaker channel immediately above each switch.• Center (default) is off• Up to latch (continuous activity)• Down and hold (momentary activity)

Table 1-4: 4-Channel Speaker Diagram Label Descriptions (continued)

January 2006

15

Figure 1-7: Alliance IQMX Dual Speaker Module

• Flexible Mounting Options – The Dual Speaker can be mounted to the left or right of any IQMX module or can stand-alone on adjustable legs. The spring loaded geared legs allow the speakers to be aimed at any angle directly towards you for maximum acoustic effect. A mounting bracket is included.

• Built-in Microphone Mount – The Dual Speaker has a built in microphone mount for talk back over Speaker Channels. This replaces the need to order an add-on microphone mount.

Table 1-5: Dual Speaker Diagram Label DescriptionsMicrophone jack Connects the microphone to the Dual

Speaker Module.

Speaker Used for hands-free mode when microphone is attached, or to listen when no microphone is attached.

Mic

Speaker

Speaker


16 Chapter 1: Quick StartIQMX IP Turret vs. BRI Turrets

• Configuration and Installation – No software or configuration changes are necessary to add the Dual Speaker to the desktop station. The device plugs into the back of the Applications or Button Module.

• No Need for Separate Controls–This add-on speaker unit uses the volume controls and microphone latch toggles from the Applications or Button Modules.

IQMX IP Turret vs. BRI TurretsWhile the functions you perform using the IQMX IP turret are essentially the same as those on the Alliance MX Slimline™ and Alliance MX Classic™ turrets, there are some differences. The following three tables compare the differences.Table 1-6: IQMX Control Module Compared to Slimline and Classic Control Module

Slimline and Classic Control Module IQMX Control Module

Press PRO + * to open the Programming Menu.

Press the Menu button to open the Menu.

Hunt must be programmed as a softkey on the Control Module.

Hunt is a button on the Control Module that defaults to the first hunt group. Additional hunt groups may be programmed to softkeys and/or feature buttons. In addition, each TRID may be configured with a Personal Hunt Group.

The Control Module has 20 buttons to use for features and softkeys.

The Control Module has 30 module buttons and 10 softkeys.

The Hands Free (Speaker) Module is a separate, optional piece of equipment on the Classic.

The Hands Free Module is incorporated into the turret. The ICMT softkey toggles the hands-free use of the turret from the HFM speaker to a handset/talkpath.

User programs Page Up, Page Select, and Page Down features on the module buttons.

Page Up, Page (Select), and Page Down are physical buttons on the Control Module.

January 2006

IQMX IP Turret vs. BRI Turrets 17

User could not view system parameters.

User may view system parameters. See System Parameters on page 126.

No Echo Cancellation Echo CancellationThe Non-Linear Processor (NLP) attenuates the residual echo during the single talk condition. This means that background noise is also attenuated causing you to hear silence while speaking, then the background once again when you stop speaking.This background modulation can be a nuisance. To combat this there is a comfort noise generator that both estimates the current noise floor and injects an artificial white noise in place of the silence left by the NLP. This reduces or eliminates background modulation.

Table 1-6: IQMX Control Module Compared to Slimline and Classic Control Module

Slimline and Classic Control Module IQMX Control Module


18 Chapter 1: Quick StartIQMX IP Turret vs. BRI Turrets

Table 1-7: IQMX Button/Apps. Module Compared to Slimline/Classic Pagination Module

Slimline and Classic Pagination Module IQMX Button/Applications Module

The Pagination Module contains four rows of 10 programmable module buttons, for a total of 40 buttons per page.

• The Applications Module contains five rows of six programmable virtual module buttons, for a total of 30 buttons per page. The Applications Module also has eight speaker activity display buttons.

• The Button Module contains three rows of 10 programmable module buttons, and 8 speaker activity display buttons.

Table 1-8: IQMX 4-Channel and Dual Speaker Modules Compared to Slimline/Classic Speaker

Slimline and Classic Speaker Module

IQMX 4-Channel Speaker and Dual Speaker Modules

The optional Intercom feature works on the Slimline ClearDeal’s™ speaker channel one (1).

The Intercom feature works on the Control Module hands free, or handset/talkpaths with the ICMT softkey.

The ClearDeal speaker has a PROG button to program speaker talkback groups.

Use the Menu button to open the Menu, then select the SpGr button to program talkback groups on the Applications or Button Module.

The right LED over the knob lights up green when you turn on a speaker channel.

The gray background color of the speaker button on the Applications Module dims when you turn on a speaker channel, and the left LED lamps green.

January 2006

IQMX IP Turret vs. BRI Turrets 19

Groups programmed to the ClearDeal display on the speaker screen.

• Groups programmed to a stand-alone speaker display the same as on the Slimline and Classic MX speakers.

• Groups display on the Application or Button Module’s speaker button associated with the channel, rather than the speaker.

• 4-Channel Speaker groups are visible in the speaker’s display area.

No Echo Cancellation Echo Cancellation for the 4-Channel or Dual Speaker Module performs in the exact manner as the IQMX Control Module, see Echo Cancellation on page 17.

Table 1-8: IQMX 4-Channel and Dual Speaker Modules Compared to Slimline/Classic Speaker (continued)

Slimline and Classic Speaker Module

IQMX 4-Channel Speaker and Dual Speaker Modules


20 Chapter 1: Quick StartBasic Turret Functions

Menu Overview• Press the Menu button on the Control Module to open the Menu.

Figure 1-8: Menu Diagram

Basic Turret Functions

First Time Log On1 Press Logn, then Logn.

Please select FEATURE, HELP, or QuitSwapLogn Butn SPKV Hrct Quit

HELPUndoViewVolSfkyDialBcstLineSpdl Ring

Logon: Allows the user to Log on or Log off a turret, lock the turret, or to change the current Password on a turret

Button Menu: Allows the user to program feature keys to the module buttons

Swap: Allows the user to swap any two buttons assigned to the module buttons

Speaker View: Allows the user to View, Add or Undo lines that are programmed to the speakers

Hold Recall Time: Used to change the Hold Recall time (Off, 30 sec, 1 min. or 2 min.)

Undo: Deletes any button on the Module buttons

Speed Dial: Allows the user to Add a new a speed dial button to the module buttons or Edit an existing button

Line: Allows the user to Add a new Line (LAC # required) to the module buttons or Edit an existing Line

Broadcast: Allows the user to Add a new Broadcast Group (up to 5 Private Lines) or Edit an existing Group

Dial: Used to View, Add, Edit or Undo an Index Dial number (00 - 19)

Ring: Used to change Line Attributes (priority, ring & float), Ringer volume & Ringer pitch

Softkey Menu: Used to View, Add, Edit or Undo buttons on the Control Module

View: Views attributes of any button on the button moduleor System Information

Volume: Allows the user to adjust the default handset receive volume

Help: Explains eachkey in theprogram menu

Quit: Quits without saving or exits a menu

Dvrt SpGr

Divert: Used to assign a call divert extension

Speaker Group: Used to assign speaker channels to Group 1 or Group 2 talkback

Use the Quit softkey on any menu where there is a Save softkey to return to the Menu - without saving changes. For example, to exit the Vol Menu without making any changes press the Quit softkey.

Logn, LognEnter TRIDNextEnter PasswordNext

January 2006

Basic Turret Functions 21

2 Enter your TRID and press Next.3 Enter your password. Passwords do not display, for your protection.4 Press Next. The turret displays Logon Successful for your name.

Log Off1 Press the Menu button to display the Menu.2 Press Logn, Loff. The turret displays, Station logged off, Please log

on.

Change a Password1 Press the Menu button to display the Menu.2 Press Logn, then Pswd.3 Enter your Current Password, and press Next. Passwords do not display.4 Enter a New Password of up to four characters using any buttons on the

dialpad, and press Next.

Lock the Turret1 Press the Menu button to display the Menu.2 Press Lock. The turret displays, Station Locked, Please Select an

Option. The turret is locked. You have two options available Unlk (Unlock) and Loff (Log off).

Unlock the Turret1 Press Unlk. The turret prompts, Enter trader ID:. Back, Next, and Quit

are the display options.2 Enter your TRID and press Next. The turret displays, Enter Password:3 Enter your Password and press Next. The turret is unlocked and is now

fully functional.

Change the Turret Default Ring Volume1 Press the Menu button to display the Menu. 2 Press Ring > Vol. The turret displays the current volume level of the ringer

(range is 0–3).

MenuLogn, Loff

MenuLogn, Pswd

Current Password, NextNew Password, Next

MenuLock

UnlkEnter TRIDNextEnter PasswordNext

MenuRingVolVol (↑ or ↓)SaveQuit


22 Chapter 1: Quick StartBasic Turret Functions

3 Use Vol (↑) or Vol (↓) to hear and adjust the ringer volume level from zero to three. Zero produces no ring and three is the highest volume level.

4 Press Save volume is set.5 Press Quit to exit the Menu.

Change the Handset Receive Volume1 Press the Menu button to display the Menu.2 Press Vol. The current handset/talkpath volume level displays.3 Use Vol (↑) or Vol (↓) to adjust the volume level from 1–32.4 Press Save to save the new volume setting.5 Press Quit to exit the Menu.

Access Menu Help 1 Press the Menu button to display the Menu.2 Press HELP.3 Press a Feature softkey for a description of what that Feature does. You

may repeat this step to display additional help for each Feature button on the Menu.

4 Press Quit, then Quit again to exit the Menu.

The saved volume level is used on both the left and right handset/talkpaths.

MenuVolVol (↑ or ↓)SaveQuit

MenuHELPFeature buttonQuitQuit

January 2006

Chapter 2: Call Management 23

2 Call Management

This section provides detailed instructions on managing both incoming and outgoing calls using a variety of features.

In This ChapterLine Button LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25External Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Place an External Call on an Extension Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . .26Place an External Call on a Private Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26Answer an External Call on a Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27Answer an External Call on the HFM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27Release External Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27Hold External Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Place a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27Place a Call on Exclusive Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27Retrieve a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28Hold Recall Timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Forward/Divert External Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28Turn On Diversion/Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29Turn Off Diversion/Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29View the Diversion/Forwarding Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Dual-Destination Diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30One Button Diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Create a One Button Diversion button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33Turn Off One Button Divert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Internal Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34Place an Internal Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34Answer an Internal Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35


24 Chapter 2: Call Management

Release Unanswered Internal Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Remove all Invited Traders That Have Not Answered. . . . . . . . . . . . . . . . . . . . . . 35Release Internal Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Transfer Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Transfer Calls to PBX Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Transfer a Line Call to Another TRID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Set up Transfer Buttons to Receive Group Transfer . . . . . . . . . . . . . . . . . . . . . . . 37Transfer Dialtone Calls to a Group of TRIDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Conference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Supervised Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Set up a Supervised Conference Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Release a Supervised Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Unsupervised Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Set up an Unsupervised Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Release an Unsupervised Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Hunt Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Place a Hunt Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Speed Dial Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Place a Speed Dial Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Place an Index Dial Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Call Privacy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Set up Call Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Redial Button Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Redial the Last Number Called . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Manually Signal a Private line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

CLI/Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Retrieve Voicemail Messages – Example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

January 2006

25

Line Button LEDsEach line button uses a pair of LEDs, one red and one green, to indicate the status of a call on that line. A line is idle or unassigned when neither LED is lamped.Table 2-1: Default LED Indicators for U.S. and Canada

Flash Rate Color Indicates

Slow Green High priority incoming call

Fast Green Call on hold at your turret

Steady Green Line in use at your turret

Slow Red Low priority incoming call

Fast Red Call on hold at another turret

Steady Red Line in use at another turret

Line in unsupervised conference

Line assigned to a speaker

Line in privacy mode at another turret

Slow Green & Red Oldest waiting incoming call

Fast Green & Red Oldest U-Hold (call on hold at another turret)

Table 2-2: Default LED Indicators for the U.K.


Fast Green High priority incoming call

Slow Green Call on hold at your turret

Steady Green Line in use at your turret

Fast Red Low priority incoming call

Slow Red Call on hold at another turret


26 Chapter 2: Call ManagementExternal Calls

External CallsExternal calls are both those that come into your turret from outside lines and calls you make to lines outside your Alliance MX System.

Place an External Call on an Extension Line.1 Select a handset/talkpath.2 Press the extension line you want to use and wait for a dialtone. 3 Enter the PBX Code needed to get an outside line, if applicable, then dial

the number. You may also use a speed dial (see Speed Dial on page 70) and Hunt or both to get the next available line (see Hunt Calls on page 40).

Place an External Call on a Private Line1 Select a handset/talkpath.2 Press the private line for the party you want to reach.3 Press the Redial button to signal the party on the private line that your call is

coming through.Signal the remote party using the Redial button either manually or automatically (see Change Line Attributes on page 74).

Steady Red Line in use at another turret

Line in unsupervised conference

Line assigned to a speaker

Line in privacy mode at other turret

Fast Green & Red Oldest waiting incoming call

Slow Green & Red Oldest U-Hold (call on hold at another turret)

Table 2-2: Default LED Indicators for the U.K. (continued)


Dialtone Line PBX Code, Number

Private LineRedial

January 2006

External Calls 27

Answer an External Call on a Handset1 Select a handset/talkpath.2 Press the Ringing line. External incoming calls ring on dialtone, private,

and virtual private lines.

Answer an External Call on the HFM1 Press the Ringing line.2 Press the ICMT button on the Control Module. In the hands-free mode, your

turret becomes a speaker phone.

Release External CallsPress the Release button for the selected handset/talkpath to release (end) the call.

Hold External CallsThe system uses two Hold modes: regular and privacy. • Place a call on regular hold to allow any turret in the Alliance MX System

to retrieve that call. • Place a call on privacy hold to restrict retrieval to your turret only.

Place a Call on HoldPress the Hold button for the handset/talkpath you are using. The green LED flashes at your turret and all other turrets flash red LEDs until someone retrieves the call.

Place a Call on Exclusive Hold1 Press the Pvcy softkey.2 Press the Hold button for the handset/talkpath you are using. The green LED

flashes at your turret only. All other traders in the system view a steady red LED that indicates line in use. Retrieve the call from the turret where it was put on privacy hold.

Ringing Line

Ringing lineICMT

Release

Hold

PvcyHold



Retrieve a Call on Hold1 Select a handset/talkpath.2 Press the Flashing line.

You can put a call on hold and then pick up another line with the same handset/talkpath, which gives you an active call and a call on hold on that handset/talkpath. Use the Flip softkey to exchange the last call placed on hold for the active call. See softkeys on page 61.

Hold Recall Timer Program the Hold Recall Timer to ensure you do not forget calls you put on hold. With the timer set, calls on hold ring once after a specified period of time. The line remains on hold and repeats the signal at specified intervals until you retrieve the call. See Set up the Hold Recall Timer on page 78.

Forward/Divert External CallsThe Call Forwarding/Call Diversion feature only applies to QSIG and EuroISDN. This feature can forward an incoming call made to one DDI extension to another destination (any phone number, DDI extension, or address in the form of a string of up to 26 characters). Call Forwarding/Call Diversion works on QSIG and DPNSS lines, but not on DDI nor analog lines. Call forwarding lets you forward calls under the following conditions:• Immediately (Imm) – all calls are forwarded immediately• Busy (Busy) – calls are forwarded if the DDI extension is busy• Ring No Answer (RNA) – calls are forwarded if they ring for a certain

amount of time without being answered

If you have line networking, you cannot put remote lines on exclusive hold.

When a call is on privacy hold, retrieve it at the turret where it was put on hold. All other turrets see that line as in use.

Flashing line

January 2006

External Calls 29

• Busy Ring No Answer (BRNA) – calls are forwarded if the DDI extension is busy or if they ring for a certain amount of time without being answered

• NoDv (No Divert) – turns off any diversion settings

Turn On Diversion/Forwarding1 Press the Menu button to open the Menu.2 Press Dvrt. The turret prompts, Enter type of call to divert:, the

options are DDI, ICM, and Quit.3 Enter the DDI extension (the DDI extension is 3–9 digits) that you wish

to forward from.4 Press Next. View the extension forwarded, the forwarding condition, and

the destination extension or local number.5 Press Dvrt again. The turret prompts, Please select call diversion

method.

6 Press the labeled button that corresponds to the call diversion method you want to use: immediate (Imm), busy (busy), ring-no-answer (RNA), busy or ring-no-answer (BRNA), or no forward (NoDv). The turret displays, Enter diversion number then Butn or Save.

7 Enter the number you wish to forward calls to (up to 26 digits). If you make a mistake, press Back to erase the last digit entered.

8 Press Save to return to the Menu.9 Press Quit to exit the Menu.

Turn Off Diversion/Forwarding1 Press Menu to open the Menu.2 Press Dvrt. The turret prompts, Select type of call to divert: the

options are DDI, ICM, and Quit.3 Select the DDI option.4 The turret prompts: Enter the DDI Ext.5 Enter the DDI extension (the DDI extension is 3–9 digits) that you want

to turn off.

When Redial is pressed after a call is diverted, the original number is redialed, not the diverted number.

MenuDvrtDDIEnter DDI ExtensionNextDvrtImm/Busy/RNA/BRNA/NoDvEnter Phone NumberBackSaveQuit

MenuDvrtDDI

Enter DDI Ext.NextDvrtNoDv



6 Press Next. View the extension forwarded, the forwarding condition, and the destination extension or local number.

7 Press Dvrt. The turret prompts, Please select call diversion method.8 Select NoDv to turn off call forwarding and return to the Menu.

View the Diversion/Forwarding Status1 Press Menu to open the Menu.2 Press Dvrt. The turret prompts, Select type of call to divert: the

options are DDI, ICM, and Quit.3 Press Next.4 Press More. View the extension forwarded, the forwarding condition, and

the destination extension or local number, if forwarding is set.5 Press Ext to view the forwarding status of other extensions or press Quit

when you are done. 6 Press Quit to exit the Menu.

Dual-Destination DiversionThe Dual-Destination Diversion feature supports diversion to two different extensions, depending on the kind of diversion selected.There is one diversion destination available for busy diversions and another destination for ring-no-answer (RNA) diversions. This feature is supported for local and remote QSIG, EuroISDN, and DPNSS, as well as Line Networking.

To set Dual-Destination Diversion1 Press the Menu button to open the Menu.2 Press Dvrt. The turret prompts, Enter type of call to divert:, the

options are DDI, ICM, and Quit.3 When prompted to select the type of call you want to divert, select DDI.4 Enter the DDI extension (the DDI extension is 3–9 digits) that you wish

to forward from.5 Press Next.6 Press Dvrt, then select the diversion type. For an definition for each

diversion type, see Diversion Types in Forward/Divert External Calls on page 28• Imm

MenuDvrtNextMoreExt or QuitQuit

MenuDvrtEnter DDI ExtensionNextDvrtNoDvNextSaveQuit

January 2006

External Calls 31

• Busy• RNA• BRNA (Dual-Destination Diversion option, only)• NoDv

7 In response to the prompt: Enter diversion number, then press Butn or Save, then enter the number to divert to.

8 Press Butn to create a button for the diversion. (You can press Save to set the default diversion for the line without assigning the diversion to a button.)

9 Select the label for the button from the button display.10 Type the button label number, then press Next.11 Press Save.12 Press Dvrt to create a second diversion button.13 Follow Step 1 through Step 11 to create the second button.14 After you finish, press Quit to exit the menu.

To set Dual-Destination Diversion When Line Networked1 Press Menu, then Dvrt.2 When prompted to select the type of call you want to divert, select DDI.3 Select a Site from the upper display pane before continuing.4 Enter the extension that you are diverting from and press Next.5 Press Dvrt, then select the diversion type, BRNA.

6 Enter the Busy destination extension then press Save.7 Enter the Ring No Answer destination extension then press Next.8 Press Save.9 After you finish, press Quit to exit the menu.

To Disable a Dual-Destination Diversion When Line NetworkedYou must have the Diversion feature button softkeys available on your turret.1 Press Menu, then Dvrt.

The Dual-Destination Diversion only works with the Busy and RNA diversion types.

MenuDvrtEnter DDI ExtensionNextDvrtNoDvNextSaveQuit

MenuDvrtEnter DDI ExtensionEnter DDI ExtensionNextDvrtNoDvNextSave



2 When prompted to select the type of call you want to divert, select DDI.

3 Enter the destination extension you want to turn off then press Next.4 Press Dvrt, then select the diversion type, press the NoDv button.5 Type the line number for which you are setting the diversion then press

Next.6 Press Save.7 After you finish, press Quit to exit the menu.

To Disable a Diversion Using When Line Networked1 Press the button associated with the diversion to enable it.2 Press the button associated with the diversion again, to disable it.

One Button DiversionThe One Button Divert feature allows the trader to push one button to forward all calls, per extension, to a pre-specified DDI extension. This function of the Call Diversion feature applies to all Divert types: immediate, busy, ring no answer, busy/ring no answer, and no divert. Use this function to program various settings for desired times of the day, for example, a morning meeting diversion, a lunchtime diversion, and an after-hours diversion, to individual

If you are Line Networked, then you must select a Site from the upper pane before continuing with Step 4.

If you have a one-button Dual-Destination Diversion, set to BRNA. You can alter the settings to either Busy or Ring No Answer as individual functions.If you choose to separate the combined BRNA setting to RNA only, and the (B) Busy portion of BRNA is still enabled; it continues to divert to its previously set extension. The newly designated RNA diverts to its newly programmed extension.Conversely, if you choose to separate the combined BRNA setting to Busy only, the (RNA) Ring No Answer portion of BRNA is still enabled; it continues to divert to its previously set extension. The newly designated Busy diverts to its newly programmed extension.

January 2006

External Calls 33

buttons. You must still, however, press the button to enable this feature, every time you want to use it, the turret does not automatically divert based on the time of day, or any other factor short of pressing the button.One Button Divert is programmable from either the Program Manager on the turret or the System Center, and does not stop you from configuring the divert feature in a multi-step process.When the diversion information of a One Button Divert button matches the current divert information for that extension, the LED of that divert button lamps green. A One Button Divert button that is configured for No Divert (NoDiv) need only to match the Extension and Divert Type, while all other Divert Types need to match not only Extension and Divert Type, but also Extension Diverted To.

Create a One Button Diversion buttonTo create One Button Diversion buttons:1 Press Menu.2 Press Dvrt. The turret prompts, Select type of call to divert: the

options are DDI, ICM, and Quit.3 Select the DDI option. The turret prompts: Enter a DDI ext:.4 Enter the DDI Extension that you wish to forward and press Next. The

turret displays, Ext: extension number Div:diversion method To: receiving extension number.

5 Press Ext. The turret displays Enter DDI ext:.6 Enter the desired DDI Extension. The turret displays, Ext: new

extension number Div: diversion method To: diversion extension, if diversion method is not set to No Divert.

7 Press Dvrt. The turret prompts, Please select call diversion method.8 Select Imm, Busy, RNA or BRNA. Enter diversion number then Save:

displays on the turret.9 Enter the DDI Extension and press Butn. The turret displays, Please

select a button or Page.10 Enter the Button or Page you desire the One Button Divert button to reside

on. The turret prompts, Enter new Descriptor:.11 Enter the Descriptor.12 Press Next. The turret prompts, Press Save to save button.

MenuDvrtDDIDDI ExtensionNextExtDDI ExtensionDvrtDiversion MethodDDI ExtensionButnButton/PageDescriptorNextSave


34 Chapter 2: Call ManagementInternal Calls

13 Press Save.

Turn Off One Button DivertThe last One Button Divert persists. Pressing a One Button Divert button for a particular extension overrides any previous diversion setting. The One Button Divert button is a toggle button, meaning that the action taken by selecting the button depends upon the state of the button. If the button is not lamped (the divert information for that button does not match the database information for that extension), pressing the button sets that diversion information for that extension. The easiest way to turn off diversion settings for multiple one button diversions is by programming a button for no diversion.The best way to turn off the diversion settings for multiple One Button Divert buttons is to program a button sequence to clear specific divert buttons. For each extension you want programmed into your button sequence, you must first program a One Button Divert that is set to No Divert for that extension. Then program each of those No Divert buttons into a button sequence, see Create a Module Button Sequence on page 64 for more information.

Internal CallsUse internal calling for trader-to-trader communications instead of using the Intercom. Traders must program an INTA module button (see Module Buttons on page 62) to receive internal calls.

Place an Internal Call1 Select a handset/talkpath and press the MXF softkey (see Add Features to

softkeys on page 61).2 Dial 3 and the four-digit TRID number (pad with preceding zeros when

necessary; for example, TRID 4 becomes 0004.)The trader being invited into the call has their INTA LED lamp to indicate an incoming call.

After creating a button for One Button Diversion, you can edit the label of the button by pressing Menu, View, pressing Label the button, then pressing Dscr. However, you cannot edit the destination number for the diversion and to do so requires you create a new One Button Diversion button.

MXF3TRID

January 2006

Transfer Calls 35

Answer an Internal Call1 Select a handset/talkpath.2 Press the INTA softkey.Internal calls ring at your turret on the INTA button.

Release Unanswered Internal CallsIn the Internal Call model, when a trader is invited to join (conference into) a call, but that trader has not yet answered, the trader is added as a pending_answer call party. When there is a pending_answer call party in a call, all other parties who have joined the conference hear the ringback tone.If the trader never answers, this ringback tone may become annoying to other parties in the conference.To remove an individual trader who has been invited to join the call but has not answered:1 Press the MXF softkey.2 Press 3, then press the * key.3 Dial the four-digit TRID of the individual trader to be released (pad with

preceding zeros when necessary. For example, TRID 4 becomes 0004).

Remove all Invited Traders That Have Not Answered1 Press the MXF softkey.2 Press 3, then press the * key.3 Press the * key again.

Release Internal CallsPress the Release button for the selected handset/talkpath.

Transfer CallsThe IQMX IP turret allows you to transfer calls to other traders within your group and to other trader groups. This section details the various types of transfer functions available on the turret and some general information about single and group transfers.

INTA

MXF3*TRID

MXF3**

Release


36 Chapter 2: Call ManagementTransfer Calls

• Obtain a list of trader groups and their codes from the System Administrator. Always use a four-digit TRID except when logging onto the turret. Add a 0 to the front of any TRID with only three digits. Example: 101 becomes 0101.

• You cannot transfer an internal call to another TRID.• Line networking may cause problems when trying to retrieve a remote line

that the transfer has been aborted. If all of your site networking channels are busy, you cannot retrieve an aborted transferred call until a channel becomes available. The IQMX displays: No network channel.

• The green LED on a digital line flashes after you press the Transfer button, but on an analog line it stays steadily lamped. On both types of lines, the LED unlamps when the call is released at the transferring station.

Notes for Group Transfers:• Each trader in the group to which you want to transfer a dialtone line call

must have a TFER softkey programmed at their turret (see Set up Transfer Buttons to Receive Group Transfer on page 37).

• Press the line button if you want to retrieve the call you transferred; for example, when no traders in the group to which you transferred the call are able to answer.

• A flashing high priority LED lamps at the TFER softkey to indicate an incoming group transfer call. There is no audible ring associated with that call.

• Once one trader has answered the transferred call, the remaining group members can no longer answer.

• You cannot transfer an Internal call to a group.• Line networking does not support group transfer of a remote line to a TRID.

The CLI number for the transferred call is the extension of the line that was placed on hold when the transfer button was pressed (the original extension). The CLI name sent out remains the same (XFER – Trader Name). This is only valid for calls that use vLACs. If a physical LAC is transferred using the PBX transfer, the CLI number is all zeroes.

January 2006

Transfer Calls 37

Transfer Calls to PBX ExtensionsTo transfer a dialtone line call from a turret to a PBX extension number, equip the dialtone line with transfer capabilities (for example, your host telephone system, PBX, or Centrex).1 Press the Transfer button for the selected handset/talkpath. 2 Dial the PBX extension to which you want to transfer the call.3 Follow the instructions for the transfer feature in your host telephone

system to release the call after transfer.

Transfer a Line Call to Another TRID1 Press the MXF softkey.2 Press Transfer for the selected handset/talkpath.3 Dial the four-digit TRID where you want the call transferred (pad with

preceding zeros when necessary; for example, TRID 4 becomes 0004).4 Announce the caller and press Release when the trader answers.

Set up Transfer Buttons to Receive Group TransferIn addition to the Transfer buttons on the Control Module, traders must have a TFER softkey programmed on the turret to receive a dialtone call transferred to their group (see Add Features to softkeys on page 61).The descriptor of the programmed TFER softkey stays blank until a call is transferred to the group. Once a call is transferred, the button then displays the full eight characters of the descriptor of the line from which the call originated.

Transfer Dialtone Calls to a Group of TRIDs 1 Press MXF. The turret prompts, Enter Code.2 Press the Transfer button for the selected handset/talkpath, then press 8. The

turret prompts, Enter 2 digit group.3 Dial the two-digit code of the trader group to which you want to send

the call.

You cannot transfer the line call if you are using a network line.

TransferExtension

MXFTransferTRIDRelease

MXFTransferTwo-digit code


38 Chapter 2: Call ManagementConference

4 The call is transferred and rings at all the TRIDs in the designated broadcast group.

Conference Conference calls allow you to speak to more than one party at a time. This section provides information about the various types of conference calls available for use. The types of conference calls supported are dependant on site parameters specified by the system administrator.

Supervised Conference Calls• One TRID controls the conference call and retains control until the

conference is released.• You may put parties on hold or add them to the conference call one at a

time.• To include internal calls in the conference, you must press the Conference

button each time before adding a direct Intercom line.• You may conference calls using the hands free option. However, you cannot

conference calls on any other type of speaker.• When you reach your site’s limit for the number of parties in a conference

call and you try to add another party, the turret displays, Party Addition Rejected.

• If you try to conference duplicate lines, an error message appears and you must press the Conference button again before seizing another line.

• You may conference with up to ten parties plus yourself. Note that this is a default limit, that a system administrator can change.

Set up a Supervised Conference Call1 Establish the first call.2 Press the Conference button for the selected handset/talkpath.3 Press the line buttons of the calls you want to conference (up to a limit of

ten parties plus yourself). The turret displays, # Line Conference.

Release a Supervised Conference CallTo release the call, do one of the following:

ConferenceLine Button(s)

line buttonorRelease

January 2006

Conference 39

• Press the line button of each call you want to disconnect.• Press the Release button for the selected handset/talkpath to release all the

parties at once.

Unsupervised Conference CallsA trader controls the flow of conversation in a Supervised Conference call. If the trader puts the call on hold, all parties are on hold individually and cannot talk to each other. In an Unsupervised Conference call the other parties may continue to speak to each other even when the trader puts the call on hold.• The Unsupervised Conference Calls feature is a system cost option and is

not configured on a per station basis.• Unsupervised Conference calls can be set up on the left and right

handset/talkpaths at the same time.• If you have line networking, you cannot set up an Unsupervised Conference

call with remote lines.

Set up an Unsupervised Conference Call1 Establish the first call.2 Press the Conference button for the selected handset/talkpath.3 Press the line buttons of the calls to conference up to 10 parties. The turret

displays, # Line Conference.4 Press the Hold button for the selected handset/talkpath. The LEDs at your

turret for these lines are solid red. Other turrets that share these lines have solid red LEDs.

5 Press the Conference button for the selected handset/talkpath or access a line in the conference call to regain control of the conference. Other turrets may control the conference by pressing a line in the call.

Release an Unsupervised Conference Call1 Press the Conference button for the selected handset/talkpath or access a

line in the conference call to regain control of the conference.2 Release the Conference using one of the following methods:

• Press the line button of each call you want to disconnect.• Press the Release button for the selected handset/talkpath to release all

the parties at once.

ConferenceLine buttonsHoldConference

ConferenceRelease


40 Chapter 2: Call ManagementHunt Calls

Hunt CallsUse hunt to select an available line from a group of similar dialtone lines while you are placing a call. In addition to the default Hunt button available on the Control Module, the System Administrator may set up multiple hunt groups from the System Center for different line provider groups. In that case, you must configure multiple hunt groups. See Module Button and softkey Descriptions on page 57.

Place a Hunt Call1 Press the Hunt button. The first available dialtone line in the hunt group

becomes active.

2 Place the call in one of three ways:• Dial the number for the outgoing call.• Press a speed dial button.• Press the Dial button plus a two-digit index dial code.

Speed Dial CallsSpeed dialing saves you time when making external calls on a dialtone line. There are two types of speed dialing: standard speed dial and index dial. You may include hunt in a speed dial or index dial. For information about setting up speed dial and index dial, see Speed Dial on page 70.

Place a Speed Dial Call1 Select a handset/talkpath or press the ICMT button to call hands free.

Each TRID may be configured to have a Personal Hunt Group. The System Administrator is responsible for the configuration of this feature. The Personal Hunt Group feature does not increase the number of simultaneous Hunt Groups available to the TRID or the total number of sharable Hunt Groups in a system.

The first available dialtone line in the hunt group floats and displays in the lower portion of the Control Module if that line is not on the displayed page.

HuntDial, Speed Dial, or Index Speed Dial

Dialtone LineSpeed Dial

January 2006

Call Privacy 41

2 Select an idle dialtone line (do not do this step if hunt is assigned to the speed dial button you are going to use).

3 Press the speed dial button for the party you want to call.

Place an Index Dial Call1 Select a handset/talkpath.2 Select an idle dialtone line (do not do this step if hunt is assigned to the

speed dial button you are going to use).3 Press Dial and the two-digit index code.

Call PrivacyBy default, any trader may join a call on an active line simply by selecting the active line button. Turn on privacy to prevent traders from joining your conversation. If a trader tries to select a line in privacy, the turret displays, Call Rejected, Line in a Privacy Call” on their turret.

Set up Call Privacy1 Select a line button and press the Pvcy button programmed at your station.

The red LED lamps and the message, Privacy on displays. With remote lines, you can press the Pvcy button before or after you select the line button.

2 Place the call.

Redial Button FunctionsUse the Redial button on the Control Module to redial the last number you called, as well as to manually signal a private line. See Place an External Call on an Extension Line. on page 26 for details on placing private line calls.

Dialtone LineDialIndex Code

When you release the call, privacy is turned off and the Pvcy LED unlamps.You may put private calls on exclusive hold. See Hold External Calls on page 27.

Line button Pvcy


42 Chapter 2: Call ManagementCLI/Caller ID

Redial the Last Number Called1 Select the handset/talkpath initially used to place the line call.2 Press an idle dialtone line button.3 Press the Redial button for the selected handset/talkpath. The turret displays

the number it is redialing.

Manually Signal a Private line1 Select the handset/talkpath you want to use.2 Press the private line button you want to call.3 Press the Redial button to send a signal on that line.

CLI/Caller IDCalling Line Identification (CLI), also referred to as caller ID, is a cost option that displays information about the party placing an incoming call. Either the name or the telephone number of the calling party displays on the line’s button label when a call rings on line buttons that have the attribute enabled.

CLI is subject to the following considerations:• The number displays by default if the caller’s name is not available, even if

you set it up to display name first.• The turret displays, No CLI data available if the calling party has blocked

their name and number.• The CLI label is limited to eight alphanumeric characters, the length of the

button label. An asterisk (*) displays at the end of the label if the CLI number or name contain more characters than the allowable limit.

You can use CLI buttons to change the data that displays:• Press the toggle CLI button (tCLI) to switch between displaying the name

and telephone number.

HandsetDialtone lineRedial

HandsetPrivate lineRedial

The CLI number for the transferred call is the extension of the line that was placed on hold when the transfer button was pressed (the original extension). The CLI name sent out remains the same (XFER – Trader Name). This is only valid for calls that use vLACs. If a physical LAC is transferred using the PBX transfer, the CLI number is all zeroes.

January 2006

Voicemail 43

• Press the suppress CLI button (sCLI) before placing a call to suppress the outbound CLI information.

• Press the retrieve CLI button (rCLI) followed by any line button to view the full CLI information on the centerline, even if you set the CLI Attribute (CLI Name/Number) to NoCLI.

VoicemailThe Alliance MX System lamps a designated voicemail notification button on your turret when a new message arrives in your voicemail mailbox. More than one voicemail button may be set up by your administrator.

Retrieve Voicemail Messages – ExampleThe following is an example of how to retrieve voicemail messages. The procedure is dependant on the PBX and voicemail used at your site.1 Press the voicemail notification button to connect to the voicemail system. 2 Enter your mailbox number and password (depending on your PBX

system).3 Listen to the messages and either save or delete as applicable.The lamped voicemail notification turns off after you have retrieved and deleted your messages from voicemail.

Lucent PBXs limit outbound CLI information to 15 digits. Nortel PBXs limit outbound CLI information to 14 digits.

Your PBX must have voicemail capability for the System Administrator to set up the Alliance MX System Center to retrieve voicemail.

You cannot remove a voicemail button with the Undo programming option.

Voicemail Mailbox number + Password


44 Chapter 2: Call ManagementVoicemail

January 2006

Chapter 3: Intercom Calls 45

3 Intercom Calls

Intercom call management features are covered in this chapter.

In This ChapterThe Intercom Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46Before You Can Use the Intercom Call Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Hands Free Module Volume Knob . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47Intercom Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Place an Intercom Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47Answer an Intercom Call on the Hands Free Module . . . . . . . . . . . . . . . . . . . . . .48Answer an Intercom Call on a Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48Release an Intercom Call on the Hands Free Module . . . . . . . . . . . . . . . . . . . . . .48Release an Intercom Call on a Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Divert an Intercom Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48Set up an Intercom Diversion button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Direct Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50Place a Direct Intercom Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Group Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51Place a Group Call with Answerback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51Place a Group Call without Answerback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51Place a Group Call with Group Talkback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52Answer a Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

All Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52Place an All Call with Answerback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53Place an All Call without Answerback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53Place an All Call with Group Talkback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54Answer an All Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54


46 Chapter 3: Intercom Calls

The Intercom FeatureAn Intercom call is a point-to-point internal call that is auto-answered. It allows traders to speak to each other without using line resources. This section outlines how to place and answer Intercom calls on the handset/talkpath or in hands free mode.About Intercom Calls:• To use the Intercom feature you must program an ICM button or an ICMT

button, or both.• You can make Intercom calls to any TRID in the Alliance MX system or, if

multi-site intercom is enabled, to other interconnected systems by using a two-digit site ID code.

For local mode, always use a four-digit TRID except when logging onto the turret. Add zeros (0) to the front of any TRID with only two or three digits. Examples: TRID 4 becomes 0004 and TRID 101 becomes 0101. For multi-site intercom, you must include the intercom site ID also.• Intercom calls are sent to the hands-free speaker on the Control Module and

announced with a splash tone and a flashing green ICM LED on the receiving turret.

• If the Intercom call came in hands-free, your ICM LED is green; speak toward your microphone. If ICM is flashing red (and the volume knob is turned off), press the ICM button to answer the call using your handset/talkpath, otherwise turn up the volume knob (the LED lamp on the ICMT button switches from red to green) on the Hands Free Module to answer hands free.

• Use the ICMT button to toggle between the selected handset/talkpath and the Intercom speaker once the Intercom call is connected.

• You do not have to select a handset/talkpath before placing an Intercom or direct Intercom call.

• If the Intercom is busy, new calls are queued and announced by a flashing red ICM button and a pending turret message.

January 2006

Before You Can Use the Intercom Call Feature 47

Before You Can Use the Intercom Call FeatureIf you do not have an ICM or ICMT button on your turret display, you must first add these softkeys. You must have the ICM and ICMT buttons added to your turret in order to use all of the Intercom Call features. Contact your System Administrator to add these buttons to your turret.For more information on programming module buttons, see Module Buttons on page 62.

Hands Free Module Volume KnobIf the volume knob is turned off, the LED on the ICMT button lamps red, this indicates that the Hands Free feature is off. To answer an Intercom call when the volume knob is turned off, you must pick up the handset/talkpath, and then press the ICM button to answer the call.When the volume knob is turned on and positioned at a chosen volume level, the LED on the ICMT button lamps green, indicating that the Hands Free intercom feature is on. Now when you receive an intercom call, press the ICM button (the incoming intercom call is heard through the HFM speaker) and speak towards the microphone. Or, you can press the ICMT button to toggle the call to a handset/talkpath. Each time you press the ICMT button it toggles the intercom call between the handset/talkpath and the HFM speaker. The LED for the ICMT button lamps red when the itercom call is directed to the HFM speaker.

Intercom Calls

Place an Intercom CallTurn the volume knob either on or off. If the volume knob is turned off, your intercom call can only be made from the handset/talkpath. If the volume knob is turned on, you can speak into the microphone to place the intercom call.1 Press the ICM button on the Control Module to activate the hands free

feature. The HFM speaker broadcasts a dialtone sound.2 The turret displays Enter Code (only for multi-site calls).3 Dial a 2-digit site ID code (only for multi-site calls).4 Dial a four-digit TRID number (pad with preceding zeros when necessary;

for example, TRID 4 becomes 0004.).

ICMLocation CodeTRID


48 Chapter 3: Intercom CallsDivert an Intercom Call

5 Speak after the tone or, if you hear ringing, wait for an answer.

Answer an Intercom Call on the Hands Free ModuleIntercom calls are auto-answered.1 Toggle the ICMT button to hands free mode.2 Turn the HFM speaker volume knob to set the volume at the required level

of loudness. The turret displays Speaker Intercom active. An incoming Intercom call sends a two-beep tone and lamps the ICM LED green.

3 When you hear the incoming Intercom call from the HFM speaker, press the ICM button and speak into the microphone to answer the call.

Answer an Intercom Call on a HandsetIntercom calls arenot auto-answered.1 Turn off the HFM speaker by rotating the volume knob left until you hear an

audible click, indicating that the speaker is in the deactivated state. The turret displays, Handset ICM active. If the speaker knob is turned off, the ICMT LED flashes red when a call comes in, and the turret displays, ICM connected to TRID & trader name.

2 Pick up a handset/talkpath and press the ICM button to answer the call.

Release an Intercom Call on the Hands Free Module1 Press the ICMT button to toggle out of the hands free feature.2 Press the ICM button. The LED lamps off.

Release an Intercom Call on a HandsetPress the ICM button on the appropriate handset/talkpath. The LED lamps off.

Divert an Intercom CallIntercom calls can be forwarded to multisite intercom extensions, TRIDs, and Enterprise Hoot Intercom, but not to a DDI extension.If an intercom call is diverted, the calling TRID sees a message in their centerline display telling the connected trader name and number that they have been diverted to. If an intercom call is diverted and pends, the calling party sees in their centerline display the TRID or multisite intercom extension to which

ICMTSpeaker KnobICM

HFM Speaker KnobICM

ICMTICM

ICM

January 2006

Divert an Intercom Call 49

they have been diverted and at which are pending. There is no centerline message notifying the TRID receiving the call that the call is diverted; for the receiving party, the intercom call is indistinguishable from non-diverted calls.To use Intercom Diversion, press a one-button divert button that is pre-programmed for the kind of diversion you want.You can set up the following diversions (which are the same as DDI diversions):• No Divert (NoDv) – Removes all diversion settings for a specific TRID.• Divert Immediately – Diverts intercom calls immediately from the intended

destination to the diverted destination. This diversion is supported for BRI stations: calls that are immediately diverted forward successfully to BRI stations.

• Divert if Occupied (BUSY) – This setting diverts all point-to-point intercom calls to the destination trader when that trader is currently on an intercom call, or has Do Not Disturb enabled on the ICMX or the HFM volume is in the off position on the IQMX. Point-to-point intercom calls do not pend at the destination trader with this condition enabled.

• Divert if No Answer (RNA)• Divert if Occupied or No Answer (BRNA)Additionally, you can set up the following special diversions (which are unique to Intercom Diversion):• Divert on Logoff – This diversion is supported for BRI stations.• Divert on Locked • Divert on Both• No Special Divert

Set up an Intercom Diversion button1 Press Menu then Dvrt. 2 When prompted to select the type of call you want to divert, select ICM.3 Select the diversion type.

• Imm• Busy• RNA

MenuDvrtICMEnter Diversion TypeTRID or DestinationNextButnLocationNextSaveQuit


50 Chapter 3: Intercom CallsDirect Intercom

• BRNA• NoDv

4 Type the number (TRID or Multisite Intercom extension) for which you are setting the diversion then press Next.


6 Select a location for the button.7 Type the button label then press Next.8 Press Save then Quit to exit the menu.

Direct IntercomDirect Intercom buttons call one specific trader. Assign personalized descriptors to direct Intercom buttons to identify that trader. To program direct Intercom buttons, see Module Buttons on page 62.

Place a Direct Intercom CallEnsure the volume knob is turned on.1 Press the DICM button for the TRID you want to call. The green LED for

that button lights. 2 Start talking after:

• The tone that announces your call (receiving turret is in hands-free mode)

• The trader picks up the ringing call (receiving turret is in handset/talkpath mode)

3 Press either the Release or DICM button again to release the call.

After you create a button for ICM diversion, create a second button that sets ICM to NoDv (no diversion). After you press your ICM diversion button, you need the NoDv button to turn off the diversion.

DICM for a specific TRID

January 2006

Group Calls 51

Group Calls A group call is a broadcast announcement to a pre-defined group of TRIDs set up by the System Administrator. You may place group calls with or without answerback capability. Answerback allows the first trader pressing the GANS softkey on the float button of the turret to respond to your announcement. Obtain a list of your authorized group codes from your System Administrator.GTBK (Group Talkback) – displays when there is an incoming Intercom Group Call that allows all group members to participate. Button has push-to-talk functionality. Group talkback allows multiple traders to respond to your announcement by pressing the GTBK button.

Place a Group Call with AnswerbackTurn the volume knob either on or off. If the volume knob is turned off, your intercom call can only be made from the handset/talkpath. If the volume knob is turned on, you can speak into the microphone to place the intercom call.1 Press the ICMT button.2 Press ICM. The Enter code prompt displays on the centerline.3 Dial 8. The Enter 2 digit group prompt displays.4 Dial the trader broadcast group code (00–99).5 Make your group call announcement. A GANS button (group answer)

appears at every trader’s station in the trader broadcast group. The first trader to press GANS is connected to you and all others are disconnected.

6 Press the appropriate Release button to end the broadcast.

Place a Group Call without AnswerbackTurn the volume knob either on or off. If the volume knob is turned off, your intercom call can only be made from the handset/talkpath. If the volume knob is turned on, you can speak into the microphone to place the intercom call.1 Press the ICMT button.2 Press ICM. The Enter code prompt displays on the centerline.3 Dial *8, The Enter 2 digit group prompt displays.4 Dial the trader broadcast group code (00–99).5 Make your group call announcement. The GANS button does not display on

the trader’s station.

ICMTICM8Group code

ICMICM*8Group code


52 Chapter 3: Intercom CallsAll Calls


Place a Group Call with Group TalkbackTurn the volume knob either on or off. If the volume knob is turned off, your intercom call can only be made from the handset/talkpath. If the volume knob is turned on, you can speak into the microphone to place the intercom call.1 Press the ICMT button.2 Press ICM. The Enter code prompt displays on the centerline.3 Dial #8. The Enter 2 digit group prompt displays.4 Dial the trader broadcast group code (00–99).5 Make your group call announcement. A GTBK button (group talkback)

appears at every trader’s station in the trader broadcast group. When a receiving trader presses and holds the GTBK button, that trader is connected to you (the originator) and all other traders in the group. Multiple traders can press the GTBK button at the same time.


Answer a Group CallTurn the volume knob either on or off. If the volume knob is turned off, your intercom call can only be made from the handset/talkpath. If the volume knob is turned on, you can speak into the microphone to place the intercom call.1 Press the ICMT button to toggle between using the handset/talkpath or the

microphone.2 Press the GANS button that appears on your Control Module. You are

connected to the originating caller and all other traders are disconnected.3 Press the appropriate Release button to end the broadcast.

All Calls An All Call is a broadcast announcement to all the traders in your system. The All Call feature is a cost option that your System Administrator must activate before you can use it. You may place All Calls with or without answerback capability. Answerback allows the first trader pressing the GANS softkey on the float button of the turret to respond to your announcement.

ICMTICM#8Group code

Handset or ICMTGANS

January 2006

All Calls 53

GTBK (Group Talkback) displays when there is an incoming Intercom All Call that allows all traders to participate. Button has push-to-talk functionality. Group talkback allows multiple traders to respond to your announcement by pressing the GTBK button.

Place an All Call with AnswerbackTurn the volume knob either on or off. If the volume knob is turned off, your intercom call can only be made from the handset/talkpath. If the volume knob is turned on, you can speak into the microphone to place the intercom call.1 Press the ICMT button to toggle between using the handset/talkpath or the

microphone.2 Press ICM. The Enter code prompt displays on the centerline.3 Dial 9 and make the All Call announcement. A GANS button (group

answer) appears at every trader’s station in the trader broadcast group. The first trader to press GANS is connected to you and all others are disconnected.


Place an All Call without AnswerbackTurn the volume knob either on or off. If the volume knob is turned off, your intercom call can only be made from the handset/talkpath. If the volume knob is turned on, you can speak into the microphone to place the intercom call.1 Press the ICMT button to toggle between using the handset/talkpath or the

microphone.2 Press ICM. The Enter code prompt displays on the centerline.3 Dial *9, and make the All Call announcement. The GANS button does not

display on the trader’s station. 4 Press the appropriate Release button to end the broadcast.

You cannot make an All Call to a remote site if you do not have multi-site intercom.

ICMTICM9

ICMTICM*9


54 Chapter 3: Intercom CallsAll Calls

Place an All Call with Group TalkbackTurn the volume knob either on or off. If the volume knob is turned off, your intercom call can only be made from the handset/talkpath. If the volume knob is turned on, you can speak into the microphone to place the intercom call.1 Press the ICMT button to toggle between using the handset/talkpath or the

microphone2 Press ICM. The Enter code prompt displays on the centerline.3 Dial #9 and make the All Call announcement. A GTBK button (group

answer) appears at every trader’s station in the trader broadcast group. When a receiving trader presses and holds the GTBK button, that trader is connected to you (the originator) and all other traders in the group. Multiple traders can press the GTBK button at the same time.


Answer an All CallTurn the volume knob either on or off. If the volume knob is turned off, your intercom call can only be made from the handset/talkpath. If the volume knob is turned on, you can speak into the microphone to place the intercom call.1 Select a handset/talkpath or press the ICM button to answer hands free.2 Press the GANS button that appears on your Control Module. You are

connected to the originating caller for a private conversation, and all other parties are disconnected.


ICMTICM*9

Handset or ICMTGANS

January 2006

Chapter 4: Program Module Buttons 55

4 Program Module Buttons

The IQMX IP turret allows you to tailor the station to fit your needs. This section describes how to personalize the module buttons for the way you work.

In This ChapterMenu Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57Module Button and softkey Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57softkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Add Features to softkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61Edit Features on softkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61Delete Features from softkeys with Undo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61View softkey Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Module Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62Assign a Button/Feature to a Module Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62Copy a Module Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63Edit a Module Button Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63Delete a Module Button Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64Move a Feature from a Module Button to a Control Module softkey . . . . . . . . . . .64Create a Module Button Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64Designate a Dual Destination Intercom Button . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Line Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66Line Button Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

View Line Buttons without Line Networking. . . . . . . . . . . . . . . . . . . . . . . . . .66View Line Button Information at Remote Sites . . . . . . . . . . . . . . . . . . . . . . . .67

Line Access on Module Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67Add Lines to Module Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68Edit Lines on Module Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Swap Lines on Module Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69


56 Chapter 4: Program Module Buttons

Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Create a Speed Dial Button for a Specific Line. . . . . . . . . . . . . . . . . . . . . . . 70Create a Speed Dial Button with Hunt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Create a Speed Dial Button without a Specific Line/Hunt . . . . . . . . . . . . . . 71Edit a Speed Dial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Swap Speed Dial Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Add an Index Dial softkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Add an Index Dial Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73View an Index Dial Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73Edit an Index Dial Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Remove an Index Dial Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Change Line Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Change the Signaling on a Private Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Change Priority Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75Change Ring Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Change Float/No Float Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Change CLI Display Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Change a Line Button’s Centerline Display . . . . . . . . . . . . . . . . . . . . . . . . . 77Add a Distinctive Ringing Sound. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Set up the Hold Recall Timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

January 2006

Module Button and softkey Descriptions 57

Menu Overview• Press the Menu button on the Control Module to open the Menu.

Figure 4-1: Menu Diagram

Module Button and softkey DescriptionsModule buttons reside on the Control, Applications, and Button Modules and are programmed with either lines or features. softkeys are located only in the bottom row of buttons on the Control Module and are generally programmed with the most commonly used features.When using the menu, unprogrammed softkeys are labeled Flot, which means floating; available for use.

Please select FEATURE, HELP, or QuitSwapLogn Butn SPKV Hrct Quit

HELPUndoViewVolSfkyDialBcstLineSpdl Ring

Logon: Allows the user to Log on or Log off a turret, lock the turret, or to change the current Password on a turret

Button Menu: Allows the user to program feature keys to the module buttons

Swap: Allows the user to swap any two buttons assigned to the module buttons

Speaker View: Allows the user to View, Add or Undo lines that are programmed to the speakers

Hold Recall Time: Used to change the Hold Recall time (Off, 30 sec, 1 min. or 2 min

Undo: Deletes any button on the Module buttons

Speed Dial: Allows the user to Add a new a speed dial button to the module buttons or Edit an existing button

Line: Allows the user to Add a new Line (LAC # required) to the module buttons or Edit an existing Line

Broadcast: Allows the user to Add a new Broadcast Group (up to 5 Private Lines) or Edit an existing Group

Dial: Used to View, Add, Edit or Undo an Index Dial number (00 - 19)

Ring: Used to change Line Attributes (priority, ring & float), Ringer volume & Ringer pitch

Softkey Menu: Used to View, Add, Edit or Undo buttons on the Control Module

View: Views attributes of any button on the button moduleor System Information

Volume: Allows the user to adjust the default handset receive volume

Help: Explains eachkey in theprogram menu

Quit: Quits without savinor exits a menu

Dvrt SpGr

Divert: Used to assign a call divert extension

Speaker Group:Used to assign speaker channels to Group 1 or Group 2 talkback


58 Chapter 4: Program Module ButtonsModule Button and softkey Descriptions

The following table provides the names and definition of features available to program on both module buttons and softkeys.

You may move a programmed line from a module button to a softkey but cannot program lines directly to softkeys. See Move a Feature from a Module Button to a Control Module softkey on page 64.

Table 4-1: Available Features

Feature Description

ARcl Press the ARcl to release a current call and reseize a line without pressing either Release or a line button

Brt (↑) Brightens all turret displays.

Brt (↓) Dims all turret displays.

bSeq Builds a button sequence operation that includes up to five button sequence codes.

ClMs Clears all centerline messages and queued messages.

Dial Allows you to add, edit, undo, or view an Index Dial (00-19).

Direct Intercom (DICM)

Assigns a one-button Intercom button to a particular TRID.

DNDToggles the turret’s ringer off and on. When you are in the do-not-disturb mode, the turret does not ring and the DND red LED is lit.

D-PGAllows direct access of a specific page of the Control or Applications Module once you enter the two-digit page number.

Flip Toggles between a call on hold and an active call on the same handset/talkpath.

HFMToggles any call (line or intercom) to and from the HFM. Note that HFM is a hard key on the front of the turret, but may also be programmed as a button.

January 2006

Module Button and softkey Descriptions 59

HuntProgram a Hunt softkey in addition to using the Control Module’s Hunt button to access these groups. See Hunt Calls on page 40.

ICM Accesses Intercom features.

ICMT Toggles intercom calls to and from the HFM handset/talkpath, or speaker when in hands-free mode.

INTA Internal Answer. Answers internal calls placed by or transferred from another TRID.

LCnf1 Conferences the left handset/talkpath call.

LFls1 Transfers the left handset/talkpath call.

LHld1 Places the left handset/talkpath call on hold.

LRcl Drops the existing call on the right handset/talkpath and reseizes a line.

LRls1 Releases the right handset/talkpath call.

LSel1 Selects the left handset/talkpath.

LSig1 Redials the left handset/talkpath call.

Mesg Views and deletes messages on the turret’s centerline display.

More Displays a second page of possible button functions from which to choose.

MXF

MXF plus specific codes controls the call features described below. • Privacy on – Dial MXF, 8, and 1 to turn privacy on for

that line.• Privacy off – Dial MXF, 8, and 0 to turn privacy off for

that line.• Transfer an outside call to another TRID without using

a dialtone line – Dial MXF, Transfer, and the TRID to which you want to transfer the call. Note that the TRIDs called must have an INTA button programmed, which allows stations to receive internal calls.

Table 4-1: Available Features (continued)

Feature Description


60 Chapter 4: Program Module ButtonsModule Button and softkey Descriptions

MXF2 Grants direct access to a line LAC.

MXF3Makes an internal call. As with the MXF feature, the TRID you call must have the INTA button programmed, which allows the station to receive internal calls.

Pvcy Toggles between making a call private or not.

rCLI Displays the full CLI (caller ID) number on the centerline display while the line is ringing.

RCnf1 Conferences the right handset/talkpath call.

RFls1 Transfers the right handset/talkpath call.

RHld1 Places the right handset/talkpath call on hold.

Rng (↑) Adjusts the ringer volume up.

Rng (↓) Adjusts the ringer volume down.

RRcl Drops the existing call on the left handset/talkpath and reseizes a line.

RRls1 Releases the right handset/talkpath call.

RSel1 Selects the right handset/talkpath.

RSig1 Redials the right handset/talkpath call.

sCLI Suppresses the outgoing CLI (caller ID) information.

SPKV Speaker View. Allows you to view, add, or undo lines programmed to speakers.

tCLI Switches between displaying the CLI number and the CLI name, if they are available.

Ton (↑) Adjusts the local touch-tone volume level up. This increases the DTMF level for the turret end only.

Ton (↓) Adjusts the local touch-tone volume level down. This decreases the DTMF level for the turret end only.

Vol (↑) Adjusts the handset/talkpath volume up.

Vol (↓) Adjusts the handset/talkpath volume down.

1. Can be used in a button sequence.

Table 4-1: Available Features (continued)

Feature Description

January 2006

softkeys 61

softkeysThis section outlines the procedures for managing features on softkeys.

Add Features to softkeysUse the following steps to add a feature to an available softkey on your turret:1 Press the Menu button to open the Menu.2 Press Sfky to open the softkey Menu.3 Press Add. The screen prompts you to: Select softkey.4 Press a Flot button, the screen prompts you to Select softkey and displays

all the features available. 5 Select a feature for the softkey, see Table 4-1: Available Features on

page 58. The turret prompts Press Save to save button.

Edit Features on softkeysUse the following steps to edit a feature assigned to a softkey:1 Press the Menu button to open the Menu.2 Press Sfky to open the softkey Menu.3 Press Edit.4 Select the softkey you want to edit from the Control Module. The turret

prompts Select Feature for softkey.5 Select the appropriate feature for the softkey, see Table 4-1: Available

Features on page 58. The turret prompts you to Press Save to save button.

Delete Features from softkeys with UndoUse the following steps to delete a feature from a softkey using the Undo function. This process can be repeated for multiple softkey Undos, before quitting the Menu.1 Press the Menu button to open the Menu.

Use the Quit softkey on any menu where there is a Save softkey to return to the Menu, without saving your changes. For example, to exit the Vol Menu without making any changes press the Quit softkey.

MenuSfkyAddFlotFeatureInfo (optional)Save

MenuSfkyEditsoftkeyFeatureInfo (optional)Save

MenuSfkyUndosoftkeyUndo


62 Chapter 4: Program Module ButtonsModule Buttons

2 Press Sfky, then press Undo. The turret prompts you to Select softkey.3 Select the softkey to clear. The turret prompts you to Press Undo to undo

button.4 Press Undo to clear that button.

View softkey InformationUse the following steps to view the property information for a softkey:1 Press the Menu button to open the Menu.2 Press Sfky.3 Press View to see existing button assignments.4 Select the softkey you want to view.5 If you want to see more information about the same softkey, press Info.6 Press Next and select another softkey to see information about that button. 7 Press Quit when you are finished viewing button information.8 Press Quit to exit the Menu and return to normal turret operation.

Module ButtonsThis section outlines the procedures for managing features on module buttons.

Assign a Button/Feature to a Module ButtonUse the following steps to assign a button or feature to a button on one of your turret’s module:1 Press the Menu button to open the Menu.2 Press Butn. The turret prompts, Add new or Edit existing Module

Button.3 Select Add. The turret prompts you to Please select a button or Page.4 If necessary, select Page and then select the page number.5 Select a spare button. The turret prompts Select Feature for Module

Button.6 Select a feature you want to assign. The turret displays Press Save to

save button.

MenuSfkyViewsoftkeyInfoNextQuitQuit

MenuButnAddPage (if required)Spare buttonFeatureInfo (optional)SaveQuit

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7 Press Info to display the current button information (optional). 8 Press Save to keep your entry.9 Press Quit to exit the Menu and return to normal turret operation.

Copy a Module ButtonUse the following steps to copy a module button from one location on your turret to another destination, on your turret:1 Press the Menu button to open the Menu.2 Press Butn. The turret prompts, Add new or Edit existing module

button.3 Press Copy. The turret prompts you to, Select a button to copy.4 Select the module button you want to copy. The turret prompts you to,

Select destination for btn XX.5 Select the destination. The turret prompts you to, Press Save to copy

button XX to YY.6 Press Save to keep your entry.

Edit a Module Button FeatureUse the following steps to edit a module button on your turret:1 Press the Menu button to open the Menu.2 Press Butn. The turret prompts, Add new or Edit existing module

button.3 Press Edit. The turret prompts you to, Please select a button or Page.4 Select the module button you want to edit. The turret prompts you to,

Select Feature for module button.5 Select the feature. The turret prompts you to, Press Save to save

button.6 Press Info to display the current button information (optional). 7 Press Save to keep the entry.

HFM is not selectable from the feature list. To select it as a feature to assign to a module button, press the HFM hard key on the front of the turret.

MenuButnCopyModule ButtonDestinationSave

MenuButnEditModule ButtonFeatureInfo (optional)SaveQuit


64 Chapter 4: Program Module ButtonsModule Buttons

8 Press Quit to exit the Menu and return to normal turret operation.

Delete a Module Button FeatureUse the following steps to remove a button from your module:1 Press the Menu button to open the Menu.2 Press Undo.3 If necessary, select Page and then select the page number.4 Select the module button whose assignment you want to delete.5 Press Info to display the current button information (optional). 6 Press Undo to clear the button.

Move a Feature from a Module Button to a Control Module softkeyUse the following steps to move a feature from a hard button on your turret to a softkey:1 Press the Menu button to open the Menu.2 Press Sfky.3 Press Add.4 Select the Flot button on the Control Module where you want to add the

new softkey. The turret prompts you to, Select Feature for softkey.5 Select the Butn option on the Control Module.6 Press the module button that you want to copy. The turret prompts you to,

Press Save to save button.7 Press Save to move the function.8 Press Quit to exit the Menu and return to normal turret operation.

Create a Module Button SequenceButton sequences allow you to execute up to five turret commands with the press of a single button. Repeat these steps as often as necessary to complete your button sequences before quitting the Menu. See Module Button and softkey Descriptions on page 57. Use the following steps to create a module button sequence on your turret:1 Press the Menu button to open the Menu.

MenuUndoPage (if required)Module ButtonFeatureInfo (optional)Undo

MenuSfkyAddFlotButnModule ButtonSaveQuit

MenuSfkyAddFlotbSeqDscrNextFreeSave and Quit

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Module Buttons 65

2 Press Sfky.3 Press Add to create a new button sequence. 4 Select a Flot button on the Control Module. The turret prompts you to,

Select Feature for softkey.5 Press bSeq.6 Press Dscr and assign the button sequence a name.7 Press Next to continue.8 Press the first Free button and select a feature to assign to it.9 Press the next Free button(s) to add sequential commands to the button

sequence.10 Press Save.11 Press Quit to exit the Menu and return to normal turret operation.

Designate a Dual Destination Intercom ButtonTo designate a Dual Destination Intercom button:1 Press the Menu button to open the Menu.2 When prompted to select the type of call you want to divert, select DDI.3 Press Dvrt, then select the diversion type.

• Imm• Busy• RNA• BRNA• NoDv

4 Type the line number for which you are setting the diversion then press Next.


6 Select a location for the button.

The Dual-Destination Diversion can only work with Busy and RNA.

MenuViewPage (if required)DICM buttonDscrInfoNextUndoSaveQuit


66 Chapter 4: Program Module ButtonsLine Buttons

7 Type the button label then press Next.8 Press Save.9 Press Dvrt to create a second diversion button.10 Follow Step 1 through Step 8 to create the second button.11 After you finish, press Quit to exit the Menu and return to normal turret

operation.

Line ButtonsLine buttons provide access to dialtone, private lines, Virtual Private Lines (VPLs), and functions that have been assigned to the Applications Module. Current line information includes the descriptor, line type (LAC), high or low priority, ring type, float programming, and CLI display status. Each of these attributes are discussed in this section.

Line Button InformationThis section provides the steps to view line button properties.

View Line Buttons without Line Networking1 Press the Menu button to open the Menu.2 Press View. The turret prompts you to Please select a button or Page.3 If necessary, press Page to select the page of the button you want to view.4 Select a line button to view. The turret displays the button number

descriptor and either its logical address code (LAC) or its virtual logical address code (vLAC).

5 Press Info to see the descriptor, type of line, and the button action attributes.6 Select another line button to view its information.7 Press Quit to return to the Menu.8 Press Quit to exit the Menu and return to normal turret operation.

The descriptor displays as Blank for an unassigned module button.

MenuViewPage (if required)Line buttonInfoQuitQuit

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View Line Button Information at Remote SitesThe line networking feature allows you to view module button information from all networked sites. To narrow your search, select a Site before you select a button whose information you want to View. Keep the following notes in mind:• The first site listed is the local site.• Once you select a specific site, you must press Quit and View again to go

back to viewing all sites.

To view module buttons at a specific remote site:1 Press the Menu button to open the Menu.2 Press View. The turret prompts you to Please select a button or Page.3 Press Site and select the specific remote site of the button information you

want to view. 4 Use More to scroll through the list of sites if necessary. 5 If necessary, press Page to select the page of the button you want to view.6 Select a module button to view. The turret shows you the button number,

either its logical address code (LAC) or its virtual logical address code (vLAC), its site, and its descriptor.

7 If you want to see more information on the selected button, press Info. This displays the descriptor, the type of line, and the button action attributes.

8 Select another module button to view its information.9 Press Quit when you are finished viewing buttons.10 Press Quit to exit the Menu and return to normal turret operation.

Line Access on Module ButtonsModule buttons provide access to dialtone lines, private lines, Virtual Private Lines (VPLs), and functions that have been assigned to the Applications and Button Modules.

You must obtain the line LAC/vLAC number(s) before attempting to add a line button to the Control, Applications or Button Modules. See Line Buttons on page 66 for details.

MenuViewSiteMore (if required)Page (if required)Module ButtonInfoQuit and Quit



Add Lines to Module ButtonsNote that this procedure is for both LACs and vLACs.1 Press the Menu button to open the Menu.2 Press Line, then press Add.3 If necessary, press Page to select the page of the button information you

want to view.4 Select the button to program.5 Enter a valid line LAC. If you have line networking and you want to specify

a line LAC at a site other than the local site:a Press Site to view the available sites.b Select the specific site at which you want to assign a line LAC. (If

necessary, use More to scroll through the list of sites.)c Enter a LAC at the site.

6 Press Next to proceed. 7 Enter up to an eight-character descriptor for the line button.8 Press Next. The turret prompts you to Select Line LAC or Descriptor.9 Select Line or Dscr to change either entry, if you want to make a change

before saving the data for the new button. Use Info to view the current information.

10 Press Save to keep your entry.11 Press Quit to exit the Menu and return to normal turret operation.

Edit Lines on Module ButtonsAfter adding a line button to the module, you may edit the button’s descriptor and line LAC.

1 Press the Menu button to open the Menu.2 Press Line, then press Edit.3 If necessary, press Page to select the page where the button you want to edit

resides.

Before editing a line button, obtain a new line LAC and/or descriptor. See Line Buttons on page 66 for details.

MenuLineAddPage (if required)Spare buttonLine LACSite (if required)More (if required)Line LAC (if required)NextDescriptorNextLine or DscrInfoSaveQuit

MenuLineEditPage (if required)Module ButtonInfo (optional)Line + Line LAC or DscrNextSaveQuit

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Line Buttons 69

4 Select a module button to edit. The turret prompts you to Select Line LAC or Descriptor.

5 Press Info if you want to obtain current line LAC and descriptor information (optional).

6 Select Line and enter a new line LAC or press Dscr to change the button description.

7 Press Next when finished editing.8 Press Save to keep your entry.9 Press Quit to exit the Menu and return to normal turret operation.

Swap Lines on Module ButtonsSwapping allows you to exchange the assignments of two module buttons. 1 Press the Menu button to open the Menu.2 Press Swap.3 If necessary, press Page to select the page of the button information you

want to view.4 Select the first button.5 If necessary, press Page again to find the second button you want to swap.6 Select the second button.7 Press Save to swap the button assignments.8 Press Quit to exit the Menu and return to normal turret operation.

Use Back to backspace over the old description. Use Spac to type a space in the description. Use CAPS to toggle between uppercase and lowercase characters. Use Othr to type special characters in the description.

!You cannot use the Swap button to switch softkey assignments. Swap only moves module buttons.

MenuSwapPage (if required)first buttonPage (if required)second buttonNextSaveQuit



Speed DialSpeed dialing uses a programmed button to dial a stored number, and includes special dialing functions such as hunt, one-second pause (Paus), wait for dialtone (DT), and hookflash (Flsh) commands. Include these commands in a speed dial or an index dial string. • Speed dial is available in two forms: standard speed dial and index dial. • Set up standard speed dial to press a single button to dial telephone number. • The index dial feature requires a two-digit index dial code after you press

the index dial (Dial) button to dial a telephone number. • Set up a speed dial button in one of three ways:

• Line+Spdl: a speed dial that automatically selects a specific line• Hunt+Spdl: a speed dial that selects from a specific group of lines• Spdl Dscr: a speed dial that uses any dialtone line (you manually select

the line)

Create a Speed Dial Button for a Specific Line1 Press the Menu button to open the Menu.2 Press Spdl, then press Add.3 If necessary, select Page and then select the page number.4 Select an unassigned button where you want to place the speed dial. The

turret prompts Enter Speed Dial number and press Next.5 Dial the telephone number.6 Press Next. The turret prompts you to Select Line+Spdl, Hunt+Spdl or

Spdl Dscr.7 Select Line.8 Type the line LAC/vLAC and press Next. The turret prompts you to Enter

new Descriptor.9 Enter up to an eight-character descriptor and press Next.10 Press Save to keep your entry.

Use the Quit softkey on any menu where there is a Save softkey to return to the Programming Menu, without saving your change. For example, to exit the Vol Menu without making any changes, press the Quit softkey.

MenuSpdlAddPage (if required)Spare buttonTelephone numberNextLineLine LACNextDescriptorNextSave Quit

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11 Press Quit to exit the Menu and return to normal turret operation.

Create a Speed Dial Button with Hunt1 Press the Menu button to open the Menu.2 Press Spdl, then press Add.3 If necessary, select Page and then select the page number.4 Select an unassigned button where you want to place the speed dial. The

turret prompts you to Enter Speed Dial number and press Next.5 Dial the telephone number.6 Press Next. The turret prompts Select Line+Spdl, Hunt+Spdl or Spdl

Dscr.7 Select Hunt, then select a hunt group if you have multiple groups. The turret

prompts you to Enter new Descriptor.8 Enter up to an eight-character descriptor and press Next.9 Press Save to keep your entry.10 Press Quit to exit the Menu and return to normal turret operation.

Create a Speed Dial Button without a Specific Line/Hunt1 Press the Menu button to open the Menu.2 Press Spdl, then press Add.3 If necessary, select Page and then select the page number.4 Select a spare button where you want to place the speed dial. The turret

prompts you to Enter Speed Dial number and press Next.5 Dial the telephone number.6 Press Next. The turret prompts Select Line+Spdl, Hunt+Spdl or Spdl

Dscr.7 Select Dscr. The turret prompts you to Enter new Descriptor.8 Enter up to an eight-character descriptor and press Next.9 Press Save to keep your entry.10 Press Quit to exit the Menu and return to normal turret operation.

Edit a Speed Dial Number1 Press the Menu button to open the Menu.2 Press Spdl, then press Edit.3 If necessary, select Page and then select the page number.4 Select a speed dial button to edit. The turret prompts you to Select Spdl

number or Hunt or Descriptor.

MenuSpdlAddPage (if required)Spare buttonTelephone numberNextSpeed Dial TypeHuntGroup (if required)DescriptorNextSaveQuit

MenuSpdlAddPage (if required)Spare buttonTelephone numberNextSpeed Dial TypeDscrDescriptorNextSaveQuit

MenuSpdlEditPage (if required)Speed Dial ButtonInfoSpdlBackNextHunt (optional)Save (optional)Dscr (optional)Back (optional)Descriptor (optional)Next (optional)SaveQuit


5 Use Info for current button information. The turret displays three possible areas to edit: Spdl, Hunt, or Dscr.

6 Press Spdl to edit the number to dial.7 Use Back and then re-dial the number.8 Press Next.9 Press Hunt to change hunt or line access assignments.10 Press Save.11 Press Dscr to edit the descriptor. (This does not change line access

information).12 Press Back.13 Enter up to an eight-character descriptor.14 Press Next.15 When you have finished editing these three possible areas, press Save.16 Press Quit to exit the Menu and return to normal turret operation.

Swap Speed Dial ButtonsSwapping allows you to exchange the assignments of two speed dial buttons on the Applications or Button Modules and works the same as swapping module buttons. See Swap Lines on Module Buttons on page 69.

Add an Index Dial softkeyThis procedure adds a Dial button to the turret.1 Press the Menu button to open the Menu.2 Press Butn, then press Add. The turret prompts you to Select a button

or Page.3 Select a blank location.4 Select Dial.5 Press Save.6 Press Quit.7 Press Quit to exit the Menu and return to normal turret operation.

Change the hunt assignment by pressing the Hunt button, or delete the hunt assignment by selecting the line (to assign it using a specific line assignment as a Line+Spdl) or Dscr button (for no line or hunt assignment. This is always a manual line selection).

MenuButnAddlocationDialSaveQuitQuit

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Add an Index Dial AssignmentIndex dial uses a two-digit code as a storage location for placing outgoing calls on dialtone lines. Your TRID may have up to 20 index dial codes (00–19). Include the hunt feature in an index dial so that the index dial automatically selects an available line from a hunt group as part of its dialing out process.1 Press the Menu button to open the Menu.2 Press Dial, then press Add.3 Dial a two-digit index dial code (00–19) that is not already in use.4 Press Next. The turret prompts you to Enter Speed Dial number and

press Next.5 Dial the telephone number you want for the index dial, including any

special dialing functions.6 Press Next. The turret prompts Do you want Index Dial with hunt?7 Select Yes or No and, if you have more than the default hunt group, select a

hunt group button to use.8 Press Save to save your entry.9 Press Quit to exit the Menu and return to normal turret operation.

View an Index Dial Assignment1 Press the Menu button to open the Menu.2 Press Dial, then press View.3 Dial the two-digit dial code (00–19) of the index dial you want to view.4 Press Next.5 If the index code is available for programming, the turret prompts you to

Spare Dial Code! Enter Dial Code and Next. Either enter another index dial code and press Next, or press Quit.

6 If the code has been assigned, the turret displays “Dial Site=<site name> (00–19) <phone number>.”

7 Press Info for hunt information. The turret prompts Hunt+Dial <Hunt Group name> Site=<site name>” or “Dial, depending on whether or not the index dial includes hunt.

8 Press Next to view another index dial code, or press Quit.9 Press Quit to exit the Menu and return to normal turret operation.

MenuDialAddIndex dial codeNextTelephone numberNextYes/No (to Hunt)Hunt Group (if Yes)Save Quit

MenuDialViewIndex dial codeNextIndex dial code +Next or QuitInfoNext or QuitQuit



Edit an Index Dial Assignment1 Press the Menu button to open the Menu.2 Press Dial, then press Edit.3 Dial the two-digit index code (00–19), then press Next. The turret prompts

you to Select Spdl number or Hunt.4 Use Info to view the current information.5 Select Spdl to edit the number to dial. The turret displays the current

number.6 Modify the number, using Back to backspace, or other special character

buttons, or the dialpad to enter a new number.7 Press Next when your entry is correct.8 Select Hunt to change the hunt assignment. The turret prompts Do you want

Index Dial with hunt?

9 Select Yes or No, and select a hunt group button if Yes.10 Press Save to save your entry.11 Press Quit to exit the Menu and return to normal turret operation.

Remove an Index Dial Assignment1 Press the Menu button to open the Menu.2 Press Dial, then press Undo.3 Dial the two-digit index code (00–19) you want to erase, then press Next.4 Press Info to see the current index dial information.5 Press Undo to erase the code.

Change Line AttributesYou can customize attributes for each line. This section outlines all of those attributes and how to change them.

Use the Quit softkey on any menu where there is a Save softkey to return to the Menu, without saving your change. For example, to exit the Vol Menu without making any changes press the Quit softkey.

MenuDialEditIndex dial code NextInfoSpdlModify numberNextHuntYes/NoHunt Group (if Yes)SaveQuit

MenuDialUndoIndex dial codeNextInfoUndo

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Change the Signaling on a Private LineTraders can manually or automatically signal private lines. 1 Press the Menu button to open the Menu.2 Press Ring, then press Attr.3 If necessary, press Page to select the page of the line whose signal you want

to change.4 Select the private line button you want to change.5 Press the private line button again to toggle between Line +ASIG or

PRIVATE.

6 Press another private line button to continue setting the signalling attributes for line buttons, or press Page to move to another page. The attributes you assigned are saved when you move to a different page.

7 Press Save when you are finished.8 Press Quit to exit the Menu and return to normal turret operation.

Change Priority StatusA line’s priority status determines the LED indications for the line button. The assigned priority status also affects the ringing sound for incoming calls on that button. Modify ring conditions on a line-by-line basis.1 Press the Menu button to open the Menu.2 Press Ring, then press Pri.3 If necessary, press Page to select the page of the line whose priority you

want to change.4 Press the line button whose priority you want to change. The turret display

toggles between high (HiPri) and low (LoPri) priority as you press line buttons, and the LED changes color: green indicates a high priority call and red indicates a low priority call.

5 Set the line button’s status.6 Press another line button or press Page to move to another page and

continue setting the priority for line buttons.

Line + ASIG sets auto-signal and lights green; PRIVATE sets manual ringdown and lights red.

MenuRingAttrPage (if required)Line buttonLine button (again)SaveQuit

MenuRingPriPage (if required)Line buttonSaveQuitQuit



7 Press Save when you are finished with settings on the last page.8 Press Quit.9 Press Quit to exit the Menu and return to normal turret operation.

Change Ring StatusSpecify any line button’s ring as a normal ring, single ring burst, or no ring. 1 Press the Menu button to open the Menu.2 Press Ring, then press Ring again. If necessary, press Page to select the

page where the line whose ring you want to change resides.3 Select a line button.4 Press the line button to toggle among No Ring (red LED), Normal Ring

(green LED), and Single Ring Burst (red and green LEDs) until you reach the setting you want. The turret displays the new ring information.

5 Press another line button to continue setting line buttons, or press Page to move to another page.


Change Float/No Float StatusYou may program lines not displayed on the current page to display, or Float, to a button on the Control Module so you never have to search for a ringing line.1 Press the Menu button to open the Menu.2 Press Ring, then press a Flot softkey.3 If necessary, press Page to select the page of the line whose float status you

want to change.4 Press a line button to toggle between Float (green LED) and No Float (red

LED). The turret displays the current float status.5 Press another line button to continue setting line buttons, or press Page to

move to another page.6 Press Save when you are finished with settings on the last page.7 Press Quit.8 Press Quit to exit the Menu and return to normal turret operation.

MenuRingRing (again)Page (if required)Line buttonSaveQuitQuit

MenuRingFlotPage (if required)Line buttonSaveQuitQuit

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Line Buttons 77

Change CLI Display Status1 Press the Menu button to open the Menu.2 Press Ring, then CLI.3 If necessary, press Page to select the page of the line whose CLI display

status you want to change.4 Select a line button.5 Press the line button again to toggle between the No CLI display (red LED)

and CLI display (green LED). The turret displays the current CLI display status.

6 Press another line button to continue setting line buttons, or press Page to move to another page.


Change a Line Button’s Centerline Display 1 Press the Menu button to open the Menu.2 Press Ring, then CLI.3 If necessary, press Page to select the page of the line whose CLI display

status you want to change.4 Select a line button.5 Press the Nm/# button to toggle between Name display (red LED) and

Number display (green LED). The turret displays current CLI status. 6 Press another line button to continue setting line buttons, or press Page to

move to another page.7 Press Save when you are finished with settings on the last page.8 Press Quit.9 Press Quit to exit the Menu and return to normal turret operation.For more information about using CLI, see CLI/Caller ID on page 42.

CLI information may display on line buttons or Float Keys, depending on how your Alliance MX System is configured. See your System Administrator for details.

MenuRingCLIPage (if required)Line buttonLine button (again)SaveQuitQuit

MenuRingCLIPage (if required)Line buttonNm/# buttonSave QuitQuit



Add a Distinctive Ringing SoundThere are multiple ring sounds (combinations of ring pitch and pattern) you may assign to each line priority type. The selected ring sound is applied to all lines that are assigned that priority status or feature function. 1 Press the Menu button to open the Menu.2 Press Ring, then press Ptch.3 Select the ring condition to change: high priority calls (HiPri), low priority

calls (LoPri), internal calls (INTA), or messages (Mesg). Ring pattern types (1–7, continuous, and off) display on the Control Module. The green LED indicates the currently programmed ring type.

4 Press each button to hear a sample of its ring sound. The red LED indicates the last ring type sampled.

5 Press Save to store the last ring sound sampled as the ring condition of the call type you selected (HiPri, LoPri, INTA, or Mesg).

6 Press Quit.7 Press Quit to exit the Menu and return to normal turret operation.

Set up the Hold Recall TimerProgram your turret so that any line you place on hold provides a recall signal after a specified period of time.1 Press the Menu button to open the Menu.2 Press Hrct. The display shows the existing hold recall timer value.3 Press Tm (up) or Tm (down) to change the setting of the recall timer

interval (hold recall off, 30 seconds, 1 minute, or 2 minutes). The centerline shows the new timer value.

4 Press Save to save the new hold recall timer setting.5 Press Quit.6 Press Quit to exit the Menu and return to normal turret operation.

Modify priority settings on a line-by-line basis.

MenuRingPtchRing conditionSaveQuitQuit

MenuHrctTm (up or down)SaveQuitQuit

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Chapter 5: Broadcast Functions 81

5 Broadcast Functions

Broadcast features such as Conference and Simplex are covered in this chapter.

In This ChapterBroadcast Function Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82Broadcast Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82Conference Broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Add a Conference Broadcast Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83Edit a Conference Broadcast Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83Send a Conference Broadcast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Simplex Broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84Add a Simplex Broadcast Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85Edit a Simplex Broadcast Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86Send a Simplex Broadcast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87


82 Chapter 5: Broadcast FunctionsBroadcast Groups

Broadcast Function TypesThe IQMX IP turret provides three types of broadcast functions: Internal, Conference, and Simplex. Internal Broadcasting uses the Intercom to contact specific groups of traders or all the traders in your system at once. See Direct Intercom on page 50 for details on placing internal group calls and All Calls.This section of the manual outlines the Conference and Simplex types of broadcasting, which allow you to group private and/or dialtone lines to simultaneously contact multiple parties outside the Alliance MX System.

Broadcast GroupsBefore either conference or simplex broadcasting can work on your turret, you must set up broadcast groups:• All lines in a conference broadcast group must be from the same site.• To include all lines from a remote site in your broadcast group, you must

program a remote line button to the turret before creating the broadcast group.

• If possible, keep simplex broadcast group buttons (up to four) on the same page of the turret.

• You cannot include speed dials with lines when creating a normal or simplex broadcast group.

Conference BroadcastingConference broadcasting lets you broadcast over private and dialtone lines and it provides a connection so the parties (up to a limit of 5 lines) you reach can talk back to you and each other while the call is active. All lines that are part of the broadcast group must be at the same site.The lines in a Conference Broadcast may be at a remote MX site and all the lines must be from the same MX site. The lines in the list may be all local lines or all from the same remote MX site. A mix of local and remote lines is not allowed. A mix of lines from multiple remote MX sites is not allowed.

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Conference Broadcasting 83

Add a Conference Broadcast Group1 Press the Menu button to open the Menu.2 Press Bcst. Turret displays, Select Type Of Broadcast. The two options

are: Splx (simplex) and Conf (Conference).3 Press Conf.4 Press Add and select a spare button. (If necessary, press Page and select the

page number where the spare button you want to use resides.)5 Press Dscr and enter up to an eight-character descriptor.6 Press Next to continue. Five free buttons are provided as placeholders for

lines. 7 For a line networked system, select a site (if change is needed).8 Press the first Free button. The line buttons that correspond to the group’s

site now display for selection.9 Press the line button you want to add to the group.10 Press the next Free button to add another private or dialtone line (no

duplicates allowed). (If necessary, press Page and select the page number where the next free button you want to use resides.)

11 Press Save to keep your settings.12 Press Quit to exit Menu and return to normal turret operation.

Edit a Conference Broadcast Group1 Press the Menu button to open the Menu.2 Press Bcst. Turret displays, Select Type Of Broadcast. The two options

are: Splx (simplex) and Conf (Conference).3 Press Conf.4 Press Edit.5 If necessary, press Page and enter the page number of the button you want

to edit.

Use the Quit softkey on any menu where there is a Save softkey to return to the Programming Menu, without saving your change. For example, to exit the Vol Menu without making any changes, press the Quit softkey.

MenuBcstConfAddPage (if required)Spare buttonDscrNextFree buttonPage (if required)SaveQuit

MenuBcstConfEditPage (if required)Broadcast buttonBcstLineDscrDescriptionNextSaveQuit


84 Chapter 5: Broadcast FunctionsSimplex Broadcasting

6 Select the programmed conference broadcast button you want to edit.7 Press your Bcst button. The turret prompts “Select button entry to change.”8 Press Page and enter the page number where a private or dialtone line is

located and then select that line.9 Press Dscr, and enter an eight-character description.10 For a line networked system, select a site (if change is needed).11 Press Next.12 Press Save to keep your settings.13 Press Quit to exit Menu and return to normal turret operation.

Send a Conference Broadcast1 Select a handset/talkpath.2 Press your pre-programmed, customized broadcast button. Each line in

the group lights to indicate you are connected and may begin speaking. The connected parties may also respond.

3 Press the Release button for the selected handset/talkpath when you are finished with the conference broadcast.

Simplex BroadcastingSimplex broadcasting allows you to seize and broadcast over multiple groups of private and dialtone lines, up to a limit of 24 lines. Simplex broadcasts are one way only; that is, the lines to which you broadcast a message can hear you but cannot answer back. The figure below outlines the hierarchy of a simplex broadcast.The lines in a Simplex Broadcast may be at a remote MX site but all the lines must be from the same MX site. The lines may be all local lines or all from the same remote MX site. A mix of local and remote lines is not allowed. A mix of lines from multiple remote MX sites is not allowed.

Broadcast buttonRelease

January 2006

Simplex Broadcasting 85

Figure 5-1: Diagram of a 24 Party Broadcast

The first group, Bcst Main, contains up to six lines. Each linked group, thereafter, also contains up to six lines. You do not have to program all 24 lines to have a simplex broadcast; you may program two lines in one link, six in another, four in another, etc.Simplex broadcasting works sequentially. In the illustration above, the Bcst Main button connects you to all linked lines; up to a total of 24. But Bcst Link1 connects you only to lines 7 through 24, and leaves out 1 through 6. Then Bcst Link2 connects you to lines 13 through 24, and Bcst Link3 connects you to the last six lines: 19 through 24.

Add a Simplex Broadcast Group1 Press the Menu button to open the Menu.2 Press Bcst.3 Press Splx for simplex broadcast.4 Press Add.

24 Party BroadcastBcstMain

BcstLnk1

BcstLnk2

BcstLnk3

Line1

Line2

Line3

Line4

Line5

Line6

Line7

Line8

Line9

Line10

Line11

Line12

Line13

Line14

Line15

Line16

Line17

Line18

Line19

Line20

Line21

Line22

Line23

Line24

MenuBcstSplxAddFree buttonPage (if required)Free buttonDscrBackdescriptorNextSite (optional)Free buttonAddLine buttonPage (if required)Save (or Quit)Line or Free buttonSaveQuit



5 Select an open button. (If necessary, first press Page and the page number where the spare button you want to use resides.)

6 Press Dscr.7 Press Back to erase the default name, BcstMain.8 Enter up to an eight-character label descriptor.9 Press Next to continue. Six blank buttons are provided as placeholders for

lines. 10 For a line networked system, select a site (if change is needed).11 Press the first open button, then press Add.12 Press the line button you want to add to the group. (If necessary, first press

Page and the page number of the line button you want to use.)a Press Open to add another private or dialtone line (no duplicates).b Press More to continue adding group buttons.

13 Press Save to keep your settings. Turret displays, Please wait, updating data.

14 Press Quit to exit Menu and return to normal turret operation.

Edit a Simplex Broadcast Group1 Press the Menu button to open the Menu.2 Press Bcst.3 Press Splx.4 Press Edit.5 If required, press Page and then select the page number.6 Press the programmed simplex broadcast button you want to edit.The

turret prompts, Select button entry to change.7 Select the line button to change, or press Free to add a line (if free buttons

are available).8 Press Page and select the page number of a private or dialtone line, then

select a private or dialtone line.9 Press Free to add another private or dialtone line (no duplicates), or press

Dscr and enter up to an eight-character descriptor.10 Press Next. 11 Press Save to save your entry.12 Press Quit to exit Menu and return to normal turret operation.

MenuBcstSplxEditPage (if required)Simplex Broadcast buttonLine buttonPageFree or DscrDescriptorNextSaveQuit

January 2006

Simplex Broadcasting 87

Send a Simplex Broadcast1 Select a handset/talkpath.2 Press one of your pre-programmed, customized simplex broadcast buttons

in the sequence you want. Each line in the simplex groups you selected lights to indicate you are connected and may begin speaking.

3 Press the Release button for the selected handset/talkpath when you are finished with the simplex broadcast.

Simplex Broadcast buttonRelease



January 2006

Chapter 6: Speakers 89

6 Speakers

Speaker button management is covered in this chapter.

In This ChapterSpeaker Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90Channel Toggle Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90Speaker LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Speaker 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91Applications Module Speaker Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91Button Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91ClearDeal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Mute Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91Speaker Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Speak on One Channel with Push-to-Talk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92Blocking Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Speak on One Channel with Latching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93Assign Lines to Speaker Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Assign a Line to a Speaker Channel with SPKV. . . . . . . . . . . . . . . . . . . . . . .94Assign a Line to a Speaker Channel with SPKR. . . . . . . . . . . . . . . . . . . . . . .94Remove a Line from a Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95View Speaker Line Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Move a Call from Handset to Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95Move a Call from Speaker to Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96Talkback Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Program Speaker Channels into Talkback Groups. . . . . . . . . . . . . . . . . . . . .96Speak to a Talkback Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Change Speaker Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97Monitor Incoming Broadcasts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97


90 Chapter 6: SpeakersChannel Toggle Switches

Speaker ModulesIQMX speaker modules are equipped with a microphone and four speaker channels, each having its own microphone toggle switch and volume control. Regardless of the number of multiple speaker modules in your station you are allowed a maximum of 24 configurable channels. Digital speakers allow you to:• Assign any line from your turret to a channel on the Applications, Button or

Speaker Modules.• Move calls between a handset/talkpath and a speaker channel.• Set up speaker channels in talkback groups.The Master module is the first module (Applications or Button) connected to the Control Module. The first eight speaker channels display across the bottom and use the attached cube speakers.If you have only a Control Module with 4-Channel Speaker Modules, you must program talkback group softkeys on your Control Module.

Channel Toggle SwitchesThe microphone toggle switches (located at the bottom of the Button Module) for each speaker channel have three positions:

Figure 6-1: Channel Toggle Switches Diagram

Up Latches the channel in the on position until you manually move it back to the center off position.

Center Turns the speaker channel off.

Down Latches the call momentarily until you release the switch, which then returns to the center off position. This momentary latching and releasing is commonly called “push-to-talk.”

January 2006

Speaker LEDs 91

Speaker LEDs

Speaker 4Left LED – Green when active.Right LED – Green when in talk back mode. Red when there is voice activity.

Applications Module Speaker ButtonsLeft LED – Green when active.Right LED – Green/Yellow when in talk back mode. Red when there is voice activity.

Button ModuleLeft LED – Green when active.Right LED – Green when in talk back mode. Red when there is voice activity.

ClearDealAt the top – Green when active.Left LED – Red when there is voice activity.Right LED – Green when in talk back mode.

Mute SettingsThe System Administrator sets turrets with Speaker Modules to use one of three different mute settings. See, Table 6-1: Mute Settings on page 91and Table 6-2: Muting Features on page 92.Table 6-1: Mute Settings

Feature Description

No mute Your microphone transmits over all speakers in the system, including your own, and allows call recording.

Local mute Your microphone transmits over all speakers except your own, which is muted. These calls are not recorded.


92 Chapter 6: SpeakersSpeaker Functions

Speaker Functions

Speak on One Channel with Push-to-Talk1 Make sure the speaker volume control is on for the speaker channel you

want to use.2 Press and hold down push-to-talk button to talk.3 Speak into your microphone.4 Release the push-to-talk button when finished.

Global mute Also called Mute All, this setting mutes all speakers in the system except your own when you use the push-to-talk (PTT) buttons on the speakers; however, the speaker does get muted if you use the handset/talkpath.

Muting affects the entire turret, not individual speaker channels.

Table 6-2: Muting Features

MuteSetting Location

How Line is Accessed

Handset PTT Hoot PTT

No Mute your speaker Not Muted Not Muted Not Muted

other speakers Not Muted Not Muted Not Muted

Local Mute

your speaker Muted Muted Muted

other speakers Not Muted Not Muted Not Muted

Global Mute

your speaker Muted Not Muted Not Muted

other speakers Muted Muted Muted

Table 6-1: Mute Settings (continued)

Feature Description

Volume controlChannel toggle switch

January 2006

Speaker Functions 93

Blocking Tone• If the trader option for blocking tone is enabled when a trader presses

Push-to-Talk (PTT) on a single talkback channel that is globally muted, the green PTT LED does not light, and the blocking tone plays.

• If a trader has PTT latched on a single, globally muted talkback channel, the green LED turns off and the blocking tone plays. If the channel is still latched when the handset/talkpath or HFM with global mute leaves the call, the green LED turns back on.

• With PTT latched, you hear the blocking tone every time the channel is muted.

• When group talkback is pressed and any one of the lines is globally muted, the tone plays once. The green LED for the muted channels does not light.

• If group talkback is latched and any of the lines are then globally muted, the tone plays and the green LED turns off for the speaker channel associated with that line. If group talkback is still latched when the handset/talkpath or HFM with global mute leaves the line call, the green LED lights for the speaker channel associated with that line.

This feature only applies when the global mute is set by a handset/talkpath or HFM joining a line call with speakers. If a speaker with global mute joins a speaker call and presses PTT, the other speakers are muted. Then, if another trader presses PTT, the far end and any other speakers that are in talkback hear him and no tone plays.

Speak on One Channel with Latching1 Flip a toggle switch up to talk.2 Speak into your microphone.3 Flip the toggle switch to center to disconnect the microphone from that line.

On a channel with a Globally Muted handset/talkpath or HFM, the green LED does not light when you press push-to-talk. Systems with Blocking Tone enabled get an audio cue alerting them their comments weren’t delivered, in addition to the visual cue of the green LED not lighting.

Channel toggle switch



Assign Lines to Speaker ChannelsSpeaker View (SPKV) and Speaker (SPKR) are features that allow you to view, add, and edit speaker line assignments. SPKV allows you to program all the speakers at one time and is usually programmed as a softkey on the Control Module. See Add Features to softkeys on page 61.SPKR programs a specific speaker when you enter its two-digit number and is programmed as a module button. See Module Buttons on page 62.

Assign a Line to a Speaker Channel with SPKVUse the following steps to assign a line to a speaker channel:1 Press the Menu button to open the Menu.2 Press SPKV.3 Press a speaker channel’s descriptor to change an existing line assignment

or select Open to make a line assignment to an unassigned speaker channel. That button’s red LED lights.

4 Press Add. If you want to assign a line to a speaker channel not shown on the current page, press Page and the page number of the line you want.

5 Press the line button you want assigned to the speaker channel.

6 Continue assigning lines using steps 3–5 as applicable.7 Press Quit, and press Quit again to exit the Menu. The Speaker Module

displays the red LED over a push-to-talk button only when someone is broadcasting through the speaker.

Assign a Line to a Speaker Channel with SPKR1 Press the Menu button to open the Menu.2 Verify that the speaker knob is on.3 Press SPKR. The turret prompts Enter line or *.4 If necessary, press Page to locate the button you want to assign.5 Press a line button. (The LEDs remain off.)

Identify lines assigned to the hoot buttons on the speaker as part of the hoot pool.

MenuSPKVDescriptor or OpenAddPage (if required)Line buttonQuitQuit

MenuSpeaker Knob onSPKRPage (if required)Line buttonSpeaker Number

January 2006


6 Dial the two-digit speaker number (for example, 01, 02, or 13) to which you want to assign this line. The line is assigned to the bottom row push-to-talk button corresponding to the speaker (01–32). The LEDs on the Speaker Module light as soon as it is assigned.

Remove a Line from a Speaker1 Press the Menu button to open the Menu.2 Press SPKV.3 Select the descriptor of the line you want to remove.4 Press Undo to remove the line assignment. The descriptor changes to Open

and the green LED turns off.5 Press Quit and Quit again to exit the Menu.

View Speaker Line Assignments1 Press the Menu button to open the Menu.2 Press SPKV to display speaker types and assignments. Any unassigned

speaker buttons display “Open.”3 Use More to view speakers 9–16, 17–24, and 25–32 if you have more than

one Speaker Module in your turret. 4 Press Quit when you are finished viewing speaker assignments.

Move a Call from Handset to Speaker1 Press the Menu button to open the Menu.2 Press SPKV. The turret displays either the button descriptor or Open for

speaker channels 1–8. Use More to select speakers 9–16, 17–24, and 25–32.3 Select the button’s descriptor or Open on a speaker channel you are not

using, That button’s red LED lights.4 Press Add. The speaker channel button’s red LED goes out.5 Press Hset. The call from the handset/talkpath is switched over to the

selected speaker channel.6 Press Quit, and press Quit again to exit the programming mode.7 If mute is set, press the handset/talkpath’s Release button to put the call’s

audio on the speaker.

MenuSPKVDescriptorUndoQuitQuit

MenuSPKVMoreQuit

MenuSPKVMore (if applicable)Descriptor or OpenAddHsetQuitQuitRelease



Move a Call from Speaker to Handset1 Select the handset/talkpath.2 Press the line button on the turret to move the call to the handset/talkpath. 3 Press the Release button for the selected handset/talkpath to return the line

to the assigned speaker.

Talkback GroupsTalkback groups allow you to group lines on speaker channels so you can open multiple speaker channels with one toggle switch.

Program Speaker Channels into Talkback Groups1 Press the Menu button to open the Menu.2 Press SpGr to open the Speaker Programming function.3 Press GRP1 to add speakers to group 1. The current speaker assignments

show G1 for all speakers assigned to group 1.4 Press the speaker channel push-to-talk buttons to toggle speaker channels in

and out of the group.5 Press GRP2 to program speakers in group 2. The current speaker

assignments show G2 for all speakers assigned to group 2.6 Press the speaker channel push-to-talk buttons to toggle speaker channels in

and out of the group.7 Press Save to save your change.

Speak to a Talkback Group1 Press GRP1 or GRP2. The green LEDs for that GRP button and any speaker

channels assigned to that group light. You are connected to all of the lines in that grouping.

If you have an Applications or Button module, use the hard keys on the front of those modules. Otherwise, the GRP1 and GRP2 buttons must be programmed on the Control module.

For an Applications or Button Module, use the hardkeys on the module. If you don’t have one of those modules, GRP1 and GRP2 buttons must be programmed on the Control Module.

Select HandsetLine ButtonRelease

MenuSpGrGRP1G1Save

GRP1 or GRP2

January 2006


2 Speak into your microphone.3 Press GRP1 or GRP2 again to disconnect the latched group. The green

LEDs go out.Manually select any combination of lines to create a grouping of lines, regardless of group programming, by pressing their line buttons simultaneously. Remember that latched lines activate latching with the first button operation and deactivate latching with the second operation of the button.

Change Speaker Volume1 Initially, set the Master Volume Control to the 12 o’clock position, which is

approximately 30% of maximum volume.2 Set the volume for each speaker channel independently, using its own

volume control knob. Turning clockwise increases the volume level. The highest setting is located at approximately the 7 o’clock position.

Monitor Incoming BroadcastsUse the master volume control to raise or lower the volume mix of all lines simultaneously, then adjust individual volume control knobs as needed.You may temporarily remove a speaker (and its assigned line) from active use. Click the individual volume knobs into the OFF position and the line associated with that speaker is dropped. To re-activate the assigned line, turn the individual speaker volume knob to the ON position, and set the volume to the desired level. The assigned line becomes active again. You do not have to reprogram the line assignment.



January 2006

Chapter 7: The Applications Module and TradeCentral Applications 99

7 The Applications Module and TradeCentral Applications

This chapter covers the basics of Applications Module and TraderVision integration. For further information on TraderVision features refer to the TraderVision User Guide and TradeCentral Installation and Maintenance Manual.

In This ChapterApplications Module User Interface Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101Basic IQMX Functions and the TradeCentral Applications Module. . . . . . . . . . . . . . .102

Power Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102Log On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102Log Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105Unlock the Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107Exit Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Switch to Button Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107Pagination for a Control and Applications Module . . . . . . . . . . . . . . . . . . . . . . .107

Change Pages in Button Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107Change Pages While Applications are Running. . . . . . . . . . . . . . . . . . . . . .108

Pagination for a Control, Button, and Applications Module . . . . . . . . . . . . . . . . 111Change Pages in Button Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111Change Pages While Applications are Running. . . . . . . . . . . . . . . . . . . . . . 111

Pagination with Fixed Rows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113Pagination for a Control and Applications Module . . . . . . . . . . . . . . . . . . .113


100 Chapter 7: The Applications Module and TradeCentral Applications

Pagination for a Control, Button, and Applications Module . . . . . . . . . . . 118

January 2006

101


Applications Module User Interface OverviewThe Applications Module (ApM) is attached to the IQMX Control Module (the main turret device), and it is the Applications Module’s user interface that gives the traders access to the Trade Central applications. The ApM can be configured to display applications only, buttons only, or both applications and buttons. If it is configured to display buttons only, up to 30 paginating virtual buttons are displayed.The Application Manager interface includes• An Application Area that contains the applications currently in use.• Tabs that you can tap to open drawers.• Drawers that contain application shortcuts.• Speaker Indicators that indicate the status of the corresponding speaker line

(using text and virtual LEDs).Tap the appropriate tab to open a drawer and access the application icons.

Figure 7-1: Button Mode

For more details, click the Help tab.

Tabs

Speaker Indicators (LEDs)

102 Chapter 7: The Applications Module and TradeCentral ApplicationsBasic IQMX Functions and the TradeCentral Applications Module

Basic IQMX Functions and the TradeCentral Applications Module

Power UpThe Applications Module (ApM) is powered up when the IQMX station is powered up.

Log OnThe ApM logs on when the IQMX station is logged on. If the ApM is configured for Trader Buttons, the ApM displays in Button Mode. If Trader Buttons are not configured, the ApM launches the default application. The System Administrator configures the default at the TCS (Trade Central Server).

TraderVision is one specific application of TradeCentral. Other applications include Call List and Date/Time. Note the tabs at the right of the touch-sensitive screen (Figure 7-2: Applications Module in Button Mode), which allow you to open Drawers and go to other applications. Refer to Figure 1-4: Alliance IQMX Applications Module Diagram for more details about the buttons and switches on the front of the Applications Module.

January 2006

Basic IQMX Functions and the TradeCentral Applications Module 103

Figure 7-2: Applications Module in Button Mode

Figure 7-2 shows an example of an open drawer after the Calls tab is selected. The drawer contains shortcuts to applications.

Spkr2

G1 G2

Spkr3

G1 G2

Spkr4

G1 G2

Spkr5

G1 G2

Spkr6

G1 G2

Spkr7

G1 G2

Spkr8

G1 G2

Spkr1

G1 G2

Ext1031

1

Ext1032

2

Ext1046

16

Ext1047

17

Ext1048

18

Ext1037

7

Ext1038

8

Ext1039

9

Ext1040

10

Ext1041

11

Ext1042

12

Ext1036

6

Ext1035

5

Ext1034

4

Ext1033

3

Ext1050

20

Ext1051

21

Ext1052

22

Ext1053

23

Ext1054

24

Ext1043

13

Ext1044

14

Ext1045

15

Ext1055

25

Ext1057

27

Ext1058

28

Ext1059

29

Ext1060

30

Ext1049

19

Ext1056

26

Tabs



Figure 7-3: Open Drawer

Log OffWhen the IQMX station is logged off, the following message displays on the Applications Module Station is not logged on. To Log on, please press Menu > Logn > Logn on the Control Module, then enter and save

your TRID number and Password information.

Audio is disabled when the station is logged off.

Tab Shortcuts

Tabs

Open Drawer

January 2006


LockWhen the IQMX station is locked via the Control Module, the ApM displays, Station is locked. To unlock, please press Unlk on the Control

Module, then enter and save your TRID number and password

information.

Unlock the StationWhen an IQMX station is unlocked, the last active application (for example, Trader Buttons or TraderVision) displays.1 Press Unlk on the Control Module. Enter trader ID: is prompted on the

centerline.2 Enter your TRID and press Save. Enter Password: is prompted on the

centerline.3 Enter your Password and press Save.The station (including the ApM) is now unlocked and fully functional.

Sleep ModeThis feature causes a station to transition into Sleep Mode, after a specified period of inactivity. Inactivity is defined as absence of the following:• Any hard key, button, or soft key selection - the press or release of any key,

including dialpad keys.• Turning the HFM volume knob On/Off.• Turning any speaker volume knob On/Off.• Pressing any speaker talkback lever down or releasing any speaker talkback

lever that was being held down.• Physically latching or unlatching any speaker talkback lever.Terms used in this section are:• Falls asleep: A station/module transitions into Sleep Mode.• Asleep or sleeping: A station/module is in Sleep Mode.

Application audio is no longer present when the station is locked. When the station is unlocked, the volume level is remembered as well as the last running application.

UnlkTRIDSavePasswordSave



• Wakes up: A station/module transitions out of Sleep Mode.• Awake: A station/module is not in Sleep Mode.All non-Applications Modules of a station transition into Sleep Mode at the same time, in accordance with the guidelines outlined above. An ApM that is in Button Mode (Trader Buttons) transitions into Sleep Mode at the same time as the other modules of a station.If an ApM is in Applications Mode, the current application decides when it should transition into Sleep Mode. An ApM in Applications mode may not be in Sleep Mode while the other station modules are in Sleep Mode. But an ApM in Applications mode cannot be in Sleep Mode if the other station modules are not in Sleep Mode. Thus if all the modules at a station are in Sleep Mode, the ApM in Applications mode may wake up without waking up the other station modules, but if the other station modules wake up, the ApM in Applications mode also will wake up.At a station where all the modules are in Sleep Mode, the following occurs:• At a Control Module, Button Module, or a SPKR_4 module: The

backlighting of the display is turned off. However the button/softkey labels may be dimly visible. The LEDs associated with hardkeys, buttons, and softkeys will continue to light.

• At an ApM: The display is turned off. At an ApM there are only simulated LEDs, which do not light when in Sleep Mode.

A station that is not in Sleep Mode transitions into Sleep Mode after a specified period of inactivity, even if any of the following are true:• There is an active Line, Internal or Intercom call on a handset/talkpath or

HFM.• The HFM microphone is transmitting in an active call.• The HFM is receiving audio in an active call.• A SpeakerLine call is active.• The speaker microphone is transmitting audio in an active SpeakerLine call.• Audio is being received in an active SpeakerLine call.If a station is in Sleep Mode, none of the above will cause it to transition out of Sleep Mode. If a station is in Sleep Mode, an incoming Internal Call or an incoming Intercom call or an Incoming line will cause it to transition out of Sleep Mode.

January 2006


Any intersection of station condition and events that causes a station to wake up, would also prevent a station from falling asleep as long as that intersection of station condition and events exists.

LimitationsIf an ApM is in Applications Mode, the current application decides when it should transition into Sleep Mode. At a station with an Applications Module that is designated for Buttons and Applications use, this could cause a condition where a station is half-asleep. At such a station, if the ApM is in Applications Mode, the ApM may not be sleeping while the other modules are. Now if the ApM is switched to button mode, it will still be awake and displays buttons while the other modules of the station continue sleeping.

Exit Sleep Mode• Tap anywhere on the ApM Screen to wake the Applications Module.• Press any button to wake the remainder of the station.

Switch to Button ModeTo switch from Applications Mode to Trader Buttons (Button Mode), tap the Trader Buttons Icon on the Calls tab. Closing an application also turns off audio from that application.If Trader Buttons are not enabled, then the Switch to Button Mode Icon is not displayed.

Pagination for a Control and Applications Module

Change Pages in Button ModeWhile the ApM is in Button Mode (Trader Buttons), the buttons on the Control and Applications Modules are treated as one page. Module Buttons 1–30 display on the Control Module and 31–60 display on the ApM. When page up is pressed, buttons 61–90 display on the Control Module and 91–120 display on the ApM.


J


anuary 2006

Change Pages While Applications are RunningWhile the ApM is running applications, buttons 1–30 display on the Control Module. When page up is pressed, buttons 31–60 display on the Control Module. If at this time you switch back to Button Mode, buttons 1–30 display on the Control Module and 31–60 are now displayed on the ApM.

In the drawings on the following pages• The left side of the drawing represents pagination when the ApM is in the

Button Mode.• The right side of the drawing represents pagination when the ApM is in the

Applications Mode.• Arrows pointing from left to right indicate turning off Trader Buttons (Button

Mode) and starting an application, such as TraderVision, on the ApM. Arrows pointing from right to left indicate turning on Trader Buttons (Button Mode) and turning off an application, such as TraderVision, on the ApM.

• Button numbers indicate the numbers of the Module Buttons. On the IQMX, the bottom row of buttons on the Control Module are Control softkeys, and are always fixed. These are not included in the numbering shown in the following illustrations (they are actually numbered from C11–C20). Thus, Fixed 0 and Fixed 10 buttons are the same configuration, these refer to C11–C20 being fixed and no Module Buttons being fixed. Fixed 20 is the first setting that fixes Module buttons: it fixes Module Buttons 01 through 10.

• Button numbers that are described as Fixed or None Paginate are unavailable for pagination.

• Button numbers that are described as Paginate are available for pagination.

On the IQMX, the bottom row of buttons on the Control Module are Control softkeys, and are always fixed. These are not included in the numbering shown in the following illustrations (they are actually numbered from C11–C20).


You can only fix buttons on the Control Module plus one Button Module. You cannot fix buttons on a second Button Module nor on an ApM.If you have a second Button Module or an ApM that is configured to always display Trader Buttons and that does not have access to applications, all the buttons on the Control Module and the first Button Module can be fixed. This configuration is Fixed 70 and is not shown in the following illustrations. For Fixed 70, pagination happens on the second Button Module or the ApM that has permanent Trader Buttons.



Figure 7-4: Control Module + Applications Module Paging Concept

Control

Module

Apps

Module

PG 01 PG 01

01–30

Paginate

Buttons

31–60

Control

Module

Apps

Module

PG 01 Apps

01–30

Paginate

No

Buttons

Control

Module

Apps

Module

APa01 Apps

Buttons

31–60

No

Buttons

Control

Module

Apps

Module

PG 02 Apps

Buttons

61–90

No

Buttons

Control

Module

Apps

Module

APa02 Apps

Buttons

91–120

No

Buttons

Control

Module

Apps

Module

PG 02 PG 02

Buttons

61–90

Buttons

91–120

Start

Application

Turn on

Button Mode

Start

Application

Turn on

Button Mode

APa01 tells

you Applications

Module Buttons

are displaying

PG 01, 02, etc.,

and

APa01, a02, etc.,

in the centerline

tell you the

current page

Page DownPage Up

Page DownPage Up

Page DownPage Up

Page

Down

Page

Up

Applications Module

in Button Mode

Applications Module

in Applications Mode

January 2006


Pagination for a Control, Button, and Applications Module

Change Pages in Button ModeWhile the ApM is in Button Mode, the buttons on the Control, Button, and Applications Modules are treated as one page. Buttons 1–30 display on the Control Module, 31–60 display on the Button Module, and 61–90 on the ApM. When page up is pressed, buttons 91–120 display on the Control Module, 121–150 on the Button Module, and 151–180 display on the ApM.

Change Pages While Applications are RunningWhile the applications are running on the ApM, buttons 1–30 display on the Control Module and 31–60 display on the Button Module. When page up is pressed, the ApM buttons, numbers 61–90, display on the Control Module and the Button Module is blank. If at this time you return to Button Mode, buttons 61–90 display on the ApM, buttons 1–30 display on the Control Module, and 31–60 display on the Button Module.




Figure 7-5: Control Module + Button Module + Applications Module Paging Concept

Control

Module

Button

Module

Apps

Module

PG 01 PG 01 PG 01

01–30

Paginate

Buttons

31–60

Buttons

61–90

Control

Module

Button

Module

Apps

Module

PG 01 PG 01 Apps

01–30

Paginate

Buttons

31–60

No

Buttons

Control

Module

Button

Module

Apps

Module

APa01 APa01 Apps

Buttons

61–90

Buttons

Blank

No

Buttons

Control

Module

Button

Module

Apps

Module

PG 02 PG 02 Apps

Buttons

91–120

Buttons

121–150

No

Buttons

Control

Module

Button

Module

Apps

Module

APa02 APa02 Apps

Buttons

151–180

Buttons

Blank

No

Buttons

Control

Module

Button

Module

Apps

Module

PG 02 PG 02 PG 02

Buttons

91–120

Buttons

121–150

Buttons

151–180

Start

Application

Turn on

Button Mode

Start

Application

Turn on

Button Mode

APa01 tells

you Applications

Module Buttons

are displaying

PG 01, 02, etc.,

and

APa01, a02, etc.,

in the centerline

tell you the

current page

Page DownPage Up

Page DownPage Up

Page DownPage UpPage

Down

Page

Up

Applications Module

in Button Mode

Applications Module


January 2006


Pagination with Fixed RowsAlliance MX supports fixed rows, which are rows that maintain the same assignment throughout the paging sequence. There can be no fixed buttons on the ApM. Before Alliance MX, at least one module paginated. Beginning with Alliance MX, there is at least one row that paginates.The IQMX turret lets you use 0, 10, 20, 30, 40, 50, 60, or 70 fixed buttons. • 40 fixed buttons requires a Button Module or an ApM that is set to always

display Trader Buttons and upon which no applications can be used, as well as the Control Module.

• 50–60 fixed buttons requires a Button Module, as well as the Control Module.

• 70 fixed buttons requires two Button Modules, as well as the Control Module, or a Control Module, a Button Module, and an ApM that is set to always display Trader Buttons and upon which no applications can be used.

There are several examples of fixed-row configurations in this section, but not all possible configurations are covered. However, the examples should help you understand fixed-row configurations that are not represented.

Pagination for a Control and Applications ModuleFixed 0 or 10 buttons provides 30 buttons on the Control Module that can paginate. So, when you start an application and page down, all of the Trader Buttons can display on the Control Module at one time.




Figure 7-6: Fixed 0 or 10: Control Module + Applications Module

Control

Module

Apps

Module

PG 01 PG 01

01–30

Paginate

Buttons

31–60

Control

Module

Apps

Module

PG 01 Apps

01–30

Paginate

No

Buttons

Control

Module

Apps

Module

APa01 Apps

Buttons

31–60

No

Buttons

Control

Module

Apps

Module

PG 02 Apps

Buttons

61–90

No

Buttons

Control

Module

Apps

Module

APa02 Apps

Buttons

91–120

No

Buttons

Control

Module

Apps

Module

PG 02 PG 02

Buttons

61–90

Buttons

91–120

Start

Application

Turn on

Button Mode

Start

Application

Turn on

Button Mode

APa01 tells

you Applications

Module Buttons

are displaying

PG 01, 02, etc.,

and

APa01, a02, etc.,

in the centerline

tell you the

current page

Page DownPage Up

Page DownPage Up

Page DownPage Up

Page

Down

Page

Up

Applications Module

in Button Mode

Applications Module


January 2006


Fixed 20 buttons provides only 20 buttons on the Control Module that can paginate. So, when you start an application and page down, only 20 Trader Buttons can display on the Control Module at one time, so these display on page APa01. To see the remaining 10 Trader Buttons, you must press Page Down again to see page APb01.



Figure 7-7: Fixed 20: Control Module + Applications Module

Control

Module

Apps

Module

PG 01 PG 01

11–30

Paginate

Buttons

31–60

Control

Module

Apps

Module

PG 01 Apps

11–30

Paginate

No

Buttons

Control

Module

Apps

Module

APa01 Apps

Buttons

31–50

No

Buttons

Control

Module

Apps

Module

APb01 Apps

Buttons

51–60

No

Buttons

Control

Module

Apps

Module

PG 02 Apps

Buttons

61–80

No

Buttons

Control

Module

Apps

Module

PG 02 PG 02

Buttons

61–80

Buttons

81–110

Start

Application

Turn on

Button Mode

Start

Application

Turn on

Button Mode

APa01 tells

you Applications

Module Buttons

are displaying

PG 01, 02, etc.,

and

APa01, a02, etc.,

in the centerline

tell you the

current page

Page DownPage Up

Page DownPg Up


Down

Page

Up

Applications Module

in Button Mode

Applications Module


January 2006


Figure 7-8: Fixed 30+: Control Module + Applications Module

Control

Module

Apps

Module

PG 01 PG 01

21–30

Paginate

Buttons

31–60

Control

Module

Apps

Module

PG 01 Apps

21–30

Paginate

No

Buttons

Control

Module

Apps

Module

APa01 Apps

Buttons

31–40

No

Buttons

Control

Module

Apps

Module

APb01 Apps

Buttons

41–50

No

Buttons

Control

Module

Apps

Module

APc01 Apps

Buttons

51–60

No

Buttons

Control

Module

Apps

Module

PG 02 PG 02

Buttons

61–70

Buttons

71–100

Start

Application

Turn on

Button Mode

APa01 tells

you Applications

Module Buttons

are displaying

Page DownPage Up

Page DownPg Up

Control

Module

Apps

Module

PG 02 Apps

Buttons

61–70

No

Buttons

PG 01, 02, etc.,

and

APa01, a02, etc.,

in the centerline

tell you the

current page

Page DownPg Up


Down

Page

Up

Applications Module

in Button Mode

Applications Module


Start

Application

Turn on

Button Mode



Fixed 30 buttons provides only 10 buttons on the Control Module that can paginate. So, when you start an application and page down, only 10 Trader Buttons can display on the Control Module at one time, so these display on page APa01. To see the remaining 10 Trader Buttons, you must press Page Down again to see page APb01 and Page Down a third time to see the remaining 10 buttons on page APc01.

Pagination for a Control, Button, and Applications ModuleIf you have a Control Module and a Button Module, as well as an ApM, when you start an application, Trader Buttons can be displayed on the Control Module and/or the Button Module, depending on how many rows are fixed.• Fixed 0 or 10 buttons provides 30 buttons on the Control Module that can

paginate. So, when you start an application and page down, all 30 Trader Buttons display on the Control Module at one time, and the Button Module is blank.

• Fixed 20 buttons provides only 20 buttons on the Control Module that can paginate. So, when you start an application and page down, only 20 Trader Buttons can display on the Control Module at one time, so the remaining 10 display on the Button Module.

• Fixed 30 buttons provides only 10 buttons on the Control Module that can paginate. So, when you start an application and page down, only 10 Trader Buttons can display on the Control Module at one time, so the remaining 20 display on the Button Module.

• Fixed 40 buttons provides no buttons on the Control Module that can paginate. So, when you start an application and page down, all 30 Trader Buttons display on the Button Module.

• Fixed 50 buttons provides only 20 buttons on the Control Module that can paginate. So, when you start an application and page down, the first 20 Trader Buttons display on the Button Module on page APa01. To see the remaining 10 Trader Buttons, press Page Down to see page APb01.

• Fixed 60 buttons provides only 10 buttons on the Button Module that can paginate. So, when you start an application and page down, the first 10 Trader Buttons display on the Button Module on page APa01. To see the remaining Trader Buttons, you must press Page Down to see pages APb01 then APc01.

January 2006


Figure 7-9: Fixed 0 or 10: Control Module + Button Module + Applications Module

Control

Module

Button

Module

Apps

Module

PG 01 PG 01 PG 01

01–30

Paginate

Buttons

31–60

Buttons

61–90

Control

Module

Button

Module

Apps

Module

PG 01 PG 01 Apps

01–30

Paginate

Buttons

31–60

No

Buttons

Control

Module

Button

Module

Apps

Module

APa01 APa01 Apps

Buttons

61–90

Buttons

Blank

No

Buttons

Control

Module

Button

Module

Apps

Module

PG 02 PG 02 Apps

Buttons

91–120

Buttons

121–150

No

Buttons

Control

Module

Button

Module

Apps

Module

APa02 APa02 Apps

Buttons

151–180

Buttons

Blank

No

Buttons

Control

Module

Button

Module

Apps

Module

PG 02 PG 02 PG 02

Buttons

91–120

Buttons

121–150

Buttons

151–180

Start

Application

Turn on

Button Mode

Start

Application

Turn on

Button Mode

APa01 tells

you Applications

Module Buttons

are displaying

PG 01, 02, etc.,

and

APa01, a02, etc.,

in the centerline

tell you the

current page

Page DownPage Up

Page DownPage Up


Down

Page

Up

Applications Module

in Button Mode

Applications Module




Figure 7-10: Fixed 20: Control Module + Button Module + Applications Module

Control

Module

Button

Module

Apps

Module

PG 01 PG 01 PG 01

11–30

Paginate

Buttons

31–60

Buttons

61–90

Control

Module

Button

Module

Apps

Module

PG 01 PG 01 Apps

11–30

Paginate

Buttons

31–60

No

Buttons

Control

Module

Button

Module

Apps

Module

APa01 APa01 Apps

Buttons

61–80

Buttons

81–90

No

Buttons

Control

Module

Button

Module

Apps

Module

PG 02 PG 02 Apps

Buttons

91–110

Buttons

111–140

No

Buttons

Control

Module

Button

Module

Apps

Module

APa02 APa02 Apps

Buttons

141–160

Buttons

161–170

No

Buttons

Control

Module

Button

Module

Apps

Module

PG 02 PG 02 PG 02

Buttons

91–110

Buttons

111–140

Buttons

141–170

Start

Application

Turn on

Button Mode

Start

Application

Turn on

Button Mode

APa01 tells

you Applications

Module Buttons

are displaying

PG 01, 02, etc.,

and

APa01, a02, etc.,

in the centerline

tell you the

current page

Page DownPage Up

Page DownPage Up


Down

Page

Up

Applications Module

in Button Mode

Applications Module


January 2006



Control

Module

Button

Module

Apps

Module

PG 01 PG 01 PG 01

21–30

Paginate

Buttons

31–60

Buttons

61–90

Control

Module

Button

Module

Apps

Module

PG 01 PG 01 Apps

21–30

Paginate

Buttons

31–60

No

Buttons

Control

Module

Button

Module

Apps

Module

APa01 APa01 Apps

Buttons

61–70

Buttons

71–90

No

Buttons

Control

Module

Button

Module

Apps

Module

PG 02 PG 02 Apps

Buttons

91–100

Buttons

101–130

No

Buttons

Control

Module

Button

Module

Apps

Module

APa02 APa02 Apps

Buttons

131–140

Buttons

141–160

No

Buttons

Control

Module

Button

Module

Apps

Module

PG 02 PG 02 PG 02

Buttons

91–100

Buttons

101–130

Buttons

131–160

Start

Application

Turn on

Button Mode

Start

Application

Turn on

Button Mode

APa01 tells

you Applications

Module Buttons

are displaying

PG 01, 02, etc.,

and

APa01, a02, etc.,

in the centerline

tell you the

current page

Page DownPage Up

Page DownPage Up


Down

Page

Up

Applications Module

in Button Mode

Applications Module





Control

Module

Button

Module

Apps

Module

PG 01 PG 01 PG 01

1–30

Fixed

31–60

Paginate

Buttons

61–90

Control

Module

Button

Module

Apps

Module

PG 01 PG 01 Apps

1–30

Fixed

31–60

Paginate

No

Buttons

Control

Module

Button

Module

Apps

Module

APa01 APa01 Apps

1–30

Fixed

Buttons

61–90

No

Buttons

Control

Module

Button

Module

Apps

Module

PG 02 PG 02 Apps

1–30

Fixed

Buttons

91–120

No

Buttons

Control

Module

Button

Module

Apps

Module

APa02 APa02 Apps

1–30

Fixed

Buttons

121–150

No

Buttons

Control

Module

Button

Module

Apps

Module

PG 02 PG 02 PG 02

1–30

Fixed

Buttons

91–120

Buttons

121–150

Start

Application

Turn on

Button Mode

Start

Application

Turn on

Button Mode

APa01 tells

you Applications

Module Buttons

are displaying

PG 01, 02, etc.,

and

APa01, a02, etc.,

in the centerline

tell you the

current page

Page DownPage Up

Page DownPage Up


Down

Page

Up

Applications Module

in Button Mode

Applications Module


January 2006



Control

Module

Button

Module

Apps

Module

PG 01 PG 01 PG 01

None

Paginate

41–60

Paginate

Buttons

61–90

Control

Module

Button

Module

Apps

Module

PG 01 PG 01 Apps

None

Paginate

41–60

Paginate

No

Buttons

Control

Module

Button

Module

Apps

Module

APa01 APa01 Apps

None

Paginate

Buttons

61–80

No

Buttons

Control

Module

Button

Module

Apps

Module

APb01 APb01 Apps

None

Paginate

Buttons

81–90

No

Buttons

Control

Module

Button

Module

Apps

Module

PG 02 PG 02 Apps

None

Paginate

Buttons

91–110

No

Buttons

Control

Module

Button

Module

Apps

Module

PG 02 PG 02 PG 02

None

Paginate

Buttons

91–110

Buttons

111–140

Start

Application

Turn on

Button Mode

Start

Application

Turn on

Button Mode

APa01 tells

you Applications

Module Buttons

are displaying

PG 01, 02, etc.,

and

APa01, a02, etc.,

in the centerline

tell you the

current page

Page DownPage Up

Page DownPage Up


Down

Page

Up

Applications Module

in Button Mode

Applications Module




Figure 7-14: Fixed 60+: Control Module + Button Module + Applications Module

Control

Module

Button

Module

Apps

Module

PG 01 PG 01 PG 01

None

Paginate

51–60

Paginate

Buttons

61–90

Control

Module

Button

Module

Apps

Module

PG 01 PG 01 Apps

None

Paginate

51–60

Paginate

No

Buttons

Control

Module

Button

Module

Apps

Module

APa01 APa01 Apps

None

Paginate

Buttons

61–70

No

Buttons

Control

Module

Button

Module

Apps

Module

APb01 APb01 Apps

None

Paginate

Buttons

71–80

No

Buttons

Control

Module

Button

Module

Apps

Module

APc01 APc01 Apps

None

Paginate

Buttons

81–90

No

Buttons

Control

Module

Button

Module

Apps

Module

PG 02 PG 02 PG 02

None

Paginate

Buttons

91–100

Buttons

101–130

Start

Application

Turn on

Button Mode

APa01 tells

you Applications

Module Buttons

are displaying

Page DownPage Up

Page DownPage Up

Control

Module

Button

Module

Apps

Module

PG 02 PG 02 Apps

None

Paginate

Buttons

91–100

No

Buttons


Down

Page

Up

Start

Application

Turn on

Button Mode

PG 01, 02, etc.,

and

APa01, a02, etc.,

in the centerline

tell you the

current page

Page DownPage Up

January 2006

Chapter 8: System Information 125

8 System Information

The System Information section of the manual provides procedures for viewing system parameters.

In This ChapterSystem Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Turret Interface (TICX) System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . .126View the TICX System Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Ethernet Switch (SWCH) System Component. . . . . . . . . . . . . . . . . . . . . . . . . . . .126View the SWCH System Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Station (STN) System Component . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127View the STN System Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

View System Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

As an IQMX operator, you ordinarily do not need the information in this chapter. But in a technical support situation, being able to provide the information to a technician may be useful.


126 Chapter 8: System Information

System ParametersThe IQMX IP turret allows you to view information directly on the turret that was previously only available through the System Center software. There are three components from which to choose, and each component has its own set of parameters available for viewing. This section outlines the components and how to access them.

Turret Interface (TICX) System ComponentsThe TICX command provides access to information about the TICX to which the IQMX IP turret is indirectly connected. Parameters available for the TICX are:

View the TICX System Parameters1 Press the Menu button to open the Programming Menu.2 Press the View button. The turret prompts you to, Please select a button

or Page.3 Press the SYS button to open the System Parameters Menu. The turret

prompts you to, Select System Component.4 Press the TICX button. The turret prompts you to, Select TICX IP,

Netmask, or Router.5 Select the parameter whose information you want to view. You do not need

to exit the Menu to View other selections. Press another TICX option to View the properties of that option.

6 Press the Next button to return to the System Parameters Menu and view another parameter value or press the Quit button to return to the Programming Menu.

Ethernet Switch (SWCH) System ComponentThe SWCH command provides access to information about the Ethernet Switch to which the IQMX IP turret is connected. Parameters available for the Ethernet Switch are

IP Address Displays the IP address (example: 10.2.0.8)

Netmask Displays the Netmask (example: 255.248.0.0)

Router Displays the default router’s address (example: 159.63.72.1)

MenuViewSYSTICX[parameter]Next (or Quit)

January 2006

127

View the SWCH System Parameters1 Press the Menu button to open the Programming Menu.2 Press the View button. The turret prompts you to, Please select a button

or Page.3 Press the SYS button to open the System Parameters Menu. The turret

prompts you to, Select System Component.4 Press the SWCH button. The turret prompts you to, Select Switch LAC,

IP #, Port, or SNMP.5 Select the parameter whose information you want to view. You do not need

to exit the Menu to View other selections. Press another SWCH option to View the properties of that option.


Station (STN) System ComponentThe STN command provides access to information about the IQMX IP turret.Parameters available for the turret are

View the STN System Parameters1 Press the Menu button to open the Programming Menu.2 Press the View button. The turret prompts you to, Please select a button

or Page.

LAC Displays the switch LAC (example: 200)

IP Address Displays the switch IP address (example: 10.2.0.7)

Port Displays the switch port number (example: 15)

SNMP Displays the SNMP port number of the switch (example: 20)

IP Address Displays the turret’s IP address (example: 10.2.0.24)

LAC Displays the Station LAC (example: 16717)

Location Displays the location of the turret’s station card (example: Cabinet: 1 Shelf: 3 Slot: 1 Offset: 15)

MenuViewSYSSWCH[parameter]Next (or Quit)

MenuViewSYSSTN[parameter]Next (or Quit)


128 Chapter 8: System InformationView System Messages

3 Press the SYS button to open the System Parameters Menu. The turret prompts you to, Select System Component.

4 Press the STN button. The turret prompts you to, Select Station IP #, LAC, Location.

5 Select the parameter whose information you want to view. You do not need to exit the Menu to View other selections. Press another STN option to View the properties of that option.


View System MessagesMessages sent from the System Center display on the Control Module if you have a pre-programmed Mesg button (See Program Module Buttons on page 55.)The Mesg button LED lights solid red when a system message is sent; simply press the Mesg button to display the message. Up to ten messages may queue at once. Continue to press the Mesg button to view all messages listed. The LED turns off when you have seen the last one.

You can program your message button to both ring and light green when a new message is received.

Mesg

January 2006

Appendix A: Acronyms and Turret User Maintenance 129

A Acronyms and Turret User Maintenance

Acronym Definitions

ApM Applications Module

CLI Calling Line Identification contains the telephone number and name, if available, of the calling party. Also known as Caller ID.

DDI Direct Dialing Inward is a British term for a service where a call made to a DDI number arrives directly at an extension without the intervention of an organization’s operator. The Alliance MX System uses DDI extensions for call forwarding.

GANS The Group Answer feature allows one intercom station to reply to the originator of a group call in a two-way conversation while other parties are disconnected.

GTBK The Group Talkback feature allows multiple intercom stations to reply to the originator of a group call.

HFM Hands-free Mode. Toggles the active call between handset/talkpath and the handsfree speaker.

Intercom The intercom function allows traders to speak to each other without using dialtone lines. For an internal intercom call the trader enters the TRID number of the trader he wishes to talk to. For multisite, the trader enters the site ID and 4-digit extension number of the trader he wishes to talk to.


130 Appendix A: Acronyms and Turret User Maintenance

IP The Internet Protocol (IP) is the standard protocol describing software that keeps track of the Internetwork addresses for different nodes, routes outgoing messages, and recognizes incoming messages.

IQMX Trademark name for the IP turret designed for the Alliance MX System.

LAC The Logical Address Code is a unique identifier for each physical line appearing on all station devices.

LED The Light Emitting Diode that indicates conditions (in use, on hold, etc.) on dialtone, private, and Intercom lines.

MAC Address Media Access Control is a unique 48-bit hardware address.

PBX A Private Branch Exchange is a small version of a telephone company’s larger central switching office that is owned by the company using it.

QSIG A signaling and control standard for Private Integrated Network Exchange applications. QSIG allows the Alliance MX System to communicate with a PBX.

SNMP The Simple Network Management Protocol is a query/command/response protocol to examine and change configuration parameters and counter of LAN- and WAN-connected repeaters, bridges, routers, and other devices.

TIC A station card specifically intended to interface the IP turret to the Alliance MX System.

TRID The Trader Identification number is a unique number assigned to each trader for logging on to a keyset or turret.

vLAC The Virtual Logical Address Code is an identifier for every virtual line on all station devices using intelligent protocols, such as QSIG.

VPL A Virtual Private Line is a type of private line that offers additional flexibility and functionality.

WAN A Wide Area Network links together computers and peripheral devices over an extended geographical area using links provided by local telephone companies.

January 2006

Accepted Cleaner for the IP Turret and Speakers 131

Accepted Cleaner for the IP Turret and SpeakersClean the IP turret modules with a pH neutral (pH of 6 - 8) non-abrasive window cleaner and a soft lint-free cloth. Regular Windex®, AR Kleener®, and Siemens Antistatic Surface Cleaner work well, as do brand-name baby wipes.

Avoid acidic and basic soapy materials, gritty cloths, paper towels or tissues, which may scratch or leave residue on the screens and between the keys and buttons.

Clean the IP Turret1 Spray the appropriate cleaner on the cloth, not directly on the Control,

Applications, 4-Channel Speaker, or Button Modules.2 If running applications, tap the Trader Buttons Icon on the Standard Menu

to return to Button Mode.3 Press the Menu button to open the Programming Menu. This action freezes

the turret so you can clean without activating any buttons.4 Wipe down the components as necessary and dry with a clean lint-free

cloth.5 Press Quit to return the turret to active mode.

Do NOT use vinegar-based solutions, Clearly Clean™, Mr. Muscle®, or Sprint cleaners.

Menu(clean)Quit


132 Appendix A: Acronyms and Turret User Maintenance

January 2006

Index 133

Index

Aacronym definition 129add

Conference Broadcast Groups 83distinctive ringing sound 78features to Module Buttons 62features to Softkeys 61lines to Module Buttons 68Simplex Groups 85

All Callsanswer 54with Answerback 53without Answerback 53

Alliance IQMX IP turret 6answer

All Calls 54Group Calls 52Intercom Calls

Hands Free 48internal calls 35

Answerback 51ApM 129Applications Module 99, 102

Button Mode 107Lock 105Log Off 104Log On 102Power Up 102Unlock 105

applications module 9ARcl 60assign

lines to speaker channels 94assignments

edit Index Dial 74Index Dial 73remove Index Dial 74

attributesline 74

auto-signal private line 75

Bbackground noise cancellation 17basic turret functions 20Blocking Tone 93BRI turret 16brighten turret 58broadcast

function types 82groups 82monitor incoming 97on one line (manual latching) 93overview 81

Broadcast Groups 82add Simplex Groups 85Conference 83edit a Simplex Group 86edit Conference 83

broadcastinginternal 82

Brt Down 58Brt Up 58bSeq 58Button Locking 9Button Module 6, 11Button Sequence (bSeq) 58buttons

add lines 68edit lines 68feature 57line 66program 55program sequences 128Swap lines 69


134 Index

view information 66

CCall Diversion 28Call Forwarding 28Call Management 23Call Privacy 41call transfers 35Caller ID 42calls

answer Group Calls 52answer internal calls 35forward external calls 28Group Calls using Intercom 51Group Calls with Answerback 51Group Calls with Talkback 52Group Calls without Anwerback 51Hands Free Intercom 48hold external calls 27Intercom on handset 48place conference calls 38place Direct Intercom 50place external calls 26place Intercom Calls 47place internal calls 34release external calls 27release Intercom calls 48release internal calls 35retrieve from hold 28transfer external to other TRIDs 37transfer to a group of TRIDs 37transfer to PBX extensions 37

changeCLI display status 77Float/No Float status 76line attributes 74passwords 21priority status 75ring status 76signaling on Private Lines 75speaker volume 97the speaker volume 97the turret ring volume 21

channel speaker toggle switches 90CIMs 58cleaning the IP turret and speakers 131clear messages 58CLI 36, 42, 129

display status 77common Softkeys 58

conference broadcastsend 84, 87

conference callsplace 38setup 38

conference left 7conference right 8continuous ring 78Control Module Softkeys 57Control Softkeys defined 108copy a module button 63

DDDI 129DDI extension 32definition

acronym 129delete

features from Module Buttons 64features from Softkeys 61

descriptors 66dim turret 58Direct Intercom

overview 50direct page 58distinctive ringing sound 78Diversion 28divert

dual-destination 30one button 32

document conventions 2Do-Not-Disturb (DND) 58D-PG 58

Eecho cancellation 17edit

Conference Broadcast Groups 83feature buttons 63features on Softkeys 61Index Dial assignments 74lines on Module Buttons 68Simplex Broadcast Groups 86speed dial buttons 71

external callsforward 28hold 27place 26release 27

January 2006

Index 135

Ffeatures

add to Module Buttons 62Call Diversion 28delete from Module Buttons 64edit on Module Buttons 63on buttons 57

Fixed Buttons See also Fixed Rows. 113

Fixed Rows 113Flip 58Float 66Float/No Float status 76Flot 57Flsh 70forward

external incoming calls 28forwarding for extensions

turn off 29turn on 29view status of 30

GGANS 51, 52, 53, 129global mute 92Group Answerback Button (GANS) 52Group Calls

answer 52using Intercom 51with Answerback 51with Talkback 52without Answerback 51

Group Talkback 51, 52, 54Group Transmit Buttons 11GTBK 129GTBK (Group Talkback) 51, 52, 54

HHands Free Intercom Calls 48handset calls 48handsets 9hardkey 9HFM 8, 58, 129

mic connector 7speaker 7volume controls 7

HiPr 78hold

external calls 27

recall timer 28, 78regular 27retrieve calls 28

hold left 8hold right 8hookflash 70Hunt 8, 40, 59

IICM 59Index Code 41Index Dial

assignments 73edit 74view 73

codes 73numbers 41

Index speed dial 70INTA 35, 78Intercom Calls 45, 47Internal Answer 59internal broadcasting 82internal calls

answer 35place 34release 35transfer line calls 37

IP 130IP turret and speakers, cleaning 131IQMX 130IQMX IP turret 6, 16

Control and Button Modules 6

LLAC 130latching 93LCnf 59LEDs 14, 25, 75, 130

line buttons 25on speaker channels 10speaker 91

LHIs 59LHld 59line

change the attributes 74type 66

line buttoninformation 66LEDs 25


136 Index

Line Buttons 66local mute 91lock the turret 21log

off the turret 20onto the turret 20

LoPr 78LRcl 59LSel 59LSig 59

MMAC Address 130manual ringdown Private Line 75master volume control 11Menu button 7menu programming 20, 57Mesg 59, 78microphone 9

toggle switches 11, 12Module Buttons 55, 57

copy 63defined 108features

add 62delete 64edit 63

information 66lines

add 68edit 68Swap 69

manage 62Monitor Incoming Broadcasts 97move calls from handsets to speakers 95move calls from speaker to handset 96multiple hunt groups 40mute 8

global 92local 91none 91

MXF 34, 59

NNLP 17no mute 91non-linear processor 17notes for group transfers 36

Oone button diversion 32overview

broadcasting 81system information 125

Ppage

down 8select 8up 8

PaginationControl and Applications Module 107, 113Control, Applications, and Button Module 111, 118

parts of the Control Module 7password 21pause 70PBX 130PBX transfers 37place

a Group Call with Answerback 51a Group Call with Group Talkback 52a Group Call without Answerback 51All Call with Group Talkback 54All Calls with Answerback 53All Calls without Answerback 53conference calls 38Direct Intercom calls 50external calls 26Group Calls using Intercom 51Hunt Call 40Index Dial Call 41Intercom Calls 47internal calls 34Speed Dial Call 40

priority 66priority status 75program

button sequences 128Module Buttons 55speaker channels into talkback groups 96

programming menu 20, 57Push-to-Talk 90, 92Pvcy 41, 60

QQSIG 130Quick Start 5

January 2006

Index 137

RrCLI 60RCnf 59Read CLI Information (rCLI) 60recall timer 28receive

group transfers 37Intercom Calls

on handsets 48Redial Button

last number called 41manually signal private line 42

redial left 7redial right 8regular hold 27release

conferenced parties 38, 39external calls 27Intercom calls 48internal calls 35

release left 8release right 8remote sites

view button information 67remove

Index Dial assignments 74lines from speakers 95

retrievea call on hold 28voicemail 43

RFIs 59RHld 59ring 66

change the status 76pattern types 78sounds 78

Rng Down 60Rng Up 60RRcl 60RSel 59RSig 59

SsCLI 60select left 8select right 8send

Conference Broadcast 87Simplex broadcast 87

send a Conference Broadcast 84

sequences, button 128set up

Broadcast Groups 82conference calls 38the hold call timer 78transfer buttons

to receive group transfer 37Signal 8signaling on Private Lines 75Simplex Broadcast Group 85, 86Sleep Mode 105SNMP 130Softkeys 9

featuresadd 61delete 61edit 61

overview 57view information 62

Speak to a Talkback Group 96Speaker Button Management 89speaker LEDs

Applications Module Speaker Buttons 91Button Module 91ClearDeal 91Speaker 4 91

speaker line assignments, view 95Speaker Modules 90speakers

4-Channel 13assign lines to channels 94change the volume 97channels 10functions 92move calls 95, 96remove lines 95status 10toggle switches 90volume 97volume controls 11

Speed DialIndex Dial assignments

edit 74speed dial

create button 71create for specific lines 70edit buttons 71Index 70Index Dial assignments

add 73remove 74


138 Index

view 73overview 70standard 70Swap buttons 72use hunt 71

SPKR 94SPKV 94station

IQMX IP 6status

CLI display 77Float/No Float 76ring 76

STN 127suppress outbound CLI (sCLI) 60Swap

lines on Module Buttons 69speed dial buttons 72

SWCH 126system components

Ethernet switch 126station 127TICX 126

system information 125system parameters 128

TTalkback Groups 96TIC 130TICX 126timer for hold recall 28toggle switches 90Ton 60touch-tone volume control 60TradeCentral Applications Module 99, 102TraderVision Basics

Button Mode 101Standard Menu 101

transferbuttons for group transfers 37calls 35

external calls to other TRIDs 37to a group of TRIDs 37to PBX extensions 37

line calls use internal call 37notes for groups 36

transfer left 7transfer right 8TRID 130TRID groups

transfer calls 37turn off forwarding for extensions 29turn on forwarding for extensions 29turret

basic functions 20BRI 16buttons 55change the ring volume 21Control Module parts 7display 58IQMX 16lock & unlock 21log on & off 20

type of line 66

Uunlock the turret 21use

broadcasting 81CLI 42Direct Intercom 50hunt 40speaker channel toggle switches 90SPKR 94SPKV 94

Vview

button information at remote sites 67Index Dial assignments 73line buttons without line networking 66Module Button information 66Softkey information 62speaker line assignments 95system parameters 128the forwarding status of extensions 30

vLAC 130voicemail 43Vol Down 60Vol Up 60volume

controls 11of speakers 97of turret ringing 21touch-tone 60

VPL 130

WWAN 130

January 2006

Index 139


January 2006

140 Index

© 2006 by IPC Information Systems™, LLCAll Rights Reserved.IPC Information Systems, the world’s leading supplier of voice trading systems to the financial community, is based in New York City and has operations in the U.S., Canada, Europe, and the Far East.This publication may not be reproduced, transcribed, stored in a retrieval system, translated into any foreign language or computer language, or transmitted in any form whatsoever without the prior written consent of IPC Information Systems, 777 Commerce Drive, Fairfield, CT 06825-5500.IPC Information Systems makes no representations or warranties of any kind whatsoever with respect to the contents hereof. IPC Information Systems shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this publication or its contents.IPC Information Systems reserves the right to revise this publication from time to time and to make changes in the contents hereof without obligation to notify any person of such revision or changes.IPC Information Systems warrants the Alliance MX System to be free from defects in materials and workmanship, and that the Alliance MX, if operated properly, will perform within applicable specifications during the warranty period.The above warranty is expressly in lieu of any other expressed or implied warranty, including any implied warranty of merchantability, and of any other obligation on the part of IPC Information Systems. IPC Information Systems does not warrant that the equipment can be used for any particular purpose other than that covered by the applicable published specifications. IPC Information Systems assumes no liability in any event, including negligence of IPC Information Systems, for consequential damages, for anticipated or lost profits, incidental damages, or loss of time or other losses incurred by any party in connection with equipment covered by this warranty or otherwise.Alliance MX is a trademark owned by IPC Information Systems.Sun and SunOS are registered trademarks of Sun Microsystems, Inc.

All brand and product names used in this document are trademarks of their respective owners.All specifications are subject to change without notice.IPC Corporate Headquarters: Wall Street Plaza, 88 Pine Street, New York, NY 10005. Telephone (212) 825-9060IPC United States Offices: Atlanta, Boston, Chicago, Cincinnati, Dallas, Los Angeles, New York, Philadelphia, and San Francisco.IPC European Headquarters: 67-73 Worship Street, London, EC2A2DU. Telephone 011 44 207 979 7200.IPC Asian Headquarters: 3301, 33/F The Center, 99 Queen’s Road, Central, Hong Kong. Telephone 011 852 2899 8000.IPC International Distribution: Canada, Frankfurt, Hong Kong, London, Singapore, Tokyo, and Zurich.Printed in U.S.A.The Alliance MX System has been approved for use in the US, UK, Argentina, Australia, Austria, Belgium, Bermuda, Brazil, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong, Iceland, Ireland, Italy, Japan, Korea, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines, Portugal, Singapore, South Africa, Spain, Sweden, Switzerland, Turkey, Venezuela.Intrusion—Calls made to/from the Alliance MX turret/dealerboard may be intruded upon or silently monitored by other users of the same equipment. Calls may also be voice recorded. All of these may cause loss of privacy to your call.US Registration InformationThe Alliance MX Telephone System complies with Part 68 of the FCC Rules. On the front of the equipment cabinet is a label that contains, among other information, the FCC registration number and Ringer Equivalence Number (REN) for the equipment. The following information must be provided to the telephone company if requested.FCC Registration No. USA: 2GKUSA-33285-MF-ERinger Equivalence Number (REN): 1.2BConnectors: RJ21XAuthorized Network Ports: 04DU9-BN/DN/1KN/1SN/1ZN, 02LS2, 02AC2 and 02NO2

Service Order Code: 6.0Y, 6.0P, 9.0FNOTE: Metallic pairs services might not be
available from the telephone company at all locations.

The REN is used to determine the quantity of devices that can be connected to the telephone line. Excessive RENs on the telephone line can result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five. To be certain of the number of devices that can be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area.If the Alliance MX System causes harm to the telephone network, the telephone company will notify you in advance that service might need to be temporarily discontinued. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. You will be advised of your right to file a complaint with the FCC if you believe it is necessary.The telephone company can make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice for you to make the necessary modifications to maintain uninterrupted service.If trouble is experienced with the Alliance MX Telephone System, contact IPC Information Systems, (203) 339-7800 for repair and/or warranty information. If the trouble is causing harm to the telephone network, the telephone company might ask you to remove the equipment from the network until the problem is resolved.This equipment cannot be used on public coin service provided by the telephone company. Connection to Party Line Service is subject to state tariffs. (Contact the state public utility commission, public service commission, or corporation commission for information.)The Alliance MX System is hearing aid compatible (HAC).This equipment is capable of providing access to interstate providers of operator services through the use of equal access codes. Modifications by aggregates to alter these capabilities might be a violation of the telephone operator consumer services improvement act of 1990 and Part 68 of the FCC Rules.

This equipment complies with the requirements in Part 15 of FCC Rules for a Class A computing device. Operation of this equipment in a residential area might cause unacceptable interference to radio and TV reception, requiring the operator to take whatever steps are necessary to correct the interference.CAUTION:Users should not attempt to make such

connections themselves, but should contact the appropriate electric inspection authority, or electrician as appropriate.

NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.

Canada Registration InformationCertification Number: 632 9421 ANetwork Interface: LS/B/CT/DI2/DI3Method of Connection: CA21A/CA81A/CA2HA/CA2GARinger Equivalence Number: 1.2NOTICE: The Industry Canada label identifies

certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements as prescribed in the appropriate Terminal equipment Technical requirements documents. The Department does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connections. The customer should be aware that compliance with the above conditions might not prevent degradation of service in some situations.Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.CAUTION: Users should not attempt to make such

connections themselves, but should contact the appropriate electric inspection authority, or electrician as appropriate.

CP-01, Part ISection 10.2The Load Number (LN) assigned to each terminal device denotes the percentage to the total load to be connected to a telephone loop which is used by the device, to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100.Australia InformationWARNING:This equipment will be inoperable when

mains power fails.The above statement is only true when there are no PSTN interface cards present in the Alliance MX System. If ALIC cards are present, power fail operation is permitted on 20% of analog PSTN lines.European InformationConformance to European DirectivesThe IPC Alliance MX Dealerboard System, including the variant IQMX meets the following European Council Directives 1999/5/EC The Radio and Telecommunications Terminal Equipment Directive 73/23/EEC, as amended 93/68/EEC The Low Voltage Directive 89/336/EEC as amended 93/68/EEC The Electro Magnetic Compatibility Directive.In meeting the Electro Magnetic Compatibility Directive the Alliance MX is classified as a Class A equipment.Declarations of Conformity to the above Directives can be obtained in the first instance from your local IPC representative.Technical Construction Files can be inspected at IPC's designated facility.

Interworking ProblemsIn the event of interworking problems, the first instance of contact should be with IPC Systems Support, or other IPC designated representative. The network operator should only be approached after guidance from IPC.European Safety InformationEquipment Location and AccessEquipment Access LocationThe Alliance MX dealerboard main equipment cabinet should be installed within a restricted access location.Restricted access location—an area where access can only be gained by service personnel, or by users, who have been instructed about the reasons for the restriction applied to the location, and about any precautions that must be taken. Access to this area may be by means of a tool, lock and key, or other means of security, and is controlled by the authority responsible for the location.Service Access AreaThe Alliance MX dealerboard main equipment cabinet, internal, is a service access area.Service access area—an area where it is necessary for service personnel to have access, even with the equipment switched on.Equipment MobilityThe Alliance MX dealerboard is designed as stationary equipment.Stationary equipment—equipment that is not movable, i.e. not portable after installation.Safety Classification of EquipmentEarthing Classification—The Alliance MX dealerboard is Class 1 equipment.Class 1 equipment (in the case of the Alliance MX dealerboard)—equipment where protection against electric shock is achieved by connection of the protecting earthing conductor of the equipment to the building protective earth.Connection to the Supply Connection to the Supply (mains source)The Alliance MX dealerboard is designed as a permanently connected equipment.Permanently connected—equipment that is intended for connection to the building installation wiring by screw terminals.

Wiring to the SupplyThe Alliance MX dealerboard should be connected to the building wiring installation by an electrical cable that provides an adequate conductor cross sectional area that provides for the current being drawn by the system. Guidance to this cross sectional area requirement can be gained from EN60950 section 3.2.4 or the relevant section of the IEE Wiring Regulations or country of installation specific wiring regulations.The color-coding of this wiring should also conform to the specifications as laid down in the country of installation.Disconnection of the SupplyThe Alliance MX dealerboard is designed for connection to the mains supply via a disconnection device, which maybe used to disconnect the mains power supply from the equipment to facilitate servicing and maintenance.The disconnect device should be readily accessible and should be incorporated in the fixed wiring.Disconnect device—a switch that provides a minimum contact separation of 3mm and should provide simultaneous disconnection of both the live and neutral conductors. This disconnect device may be discrete or provided as part of the building installation wiring.Some disconnect devices complying with IEC1058-1, IEC204 (EN60204), and IEC947 (EN60947) are considered to provide for the requirements of the disconnection device for use with the Alliance MX dealerboard.Over-current Protection of the Mains SourceThe Alliance MX dealerboard is designed for connection to the mains supply via an over-current device.The over-current device may be installed as, a discrete device which is readily accessible and should be incorporated in the fixed wiring, and which may be the same equipment as used for the disconnection device (as above), or may be part of the building installation wiring.Over-current protection level in Amperes provided by the over-current protection device must afford protection at an appropriate level when considering the current requirements in Amperes of the Alliance MX dealerboard.
Over-current device—a device that affords protection against excessive current being drawn from the mains supply on failure of the equipment.Earth ConnectionThe Alliance MX dealerboard requires a permanent connection to the installation building safety earth. This safety earth should not be disconnected at any time whilst the Alliance MX dealerboard is connected to the mains source supply.The earth wiring should be in accordance with the IEE Wiring Regulations, or country of installation specific wiring regulations.Permanent connection—a connection by means of hard wiring and screw terminals.The earth wiring of a newly installed Alliance MX System should be tested for continuity. A test should be made between the main protective earth connection point of the Alliance MX System and the building earth. This test should be made with a voltage of 12 VAC or DC, and with a test current of 25 amps. The measured resistance between the Alliance MX earth connection point and the building earth should be 0.1 ohms, or less.The test should be carried out as per the IPC Earth Continuity Test Procedure and the results of the test should be recorded as detailed in the procedure.Rated Voltage and CurrentRated VoltageThe Alliance MX dealerboard is designed to be operated from a single-phase supply which has a nominal voltage of 230 VAC.Rated Voltage RangeThe Alliance MX dealerboard is designed to operate when its supply line voltage varies by up to +/- 10% of the nominal supply voltage of 230 VAC.Rated Frequency RangeThe Alliance MX dealerboard is designed to operate from a supply line which is an AC voltage at a frequency of 50Hz nominal. This frequency may be in the range 47–63Hz.Rated CurrentThe Alliance MX dealerboard will draw a current in Amperes, re 230 VAC, that is related to the equipment configuration. The power requirement can be calculated by the following formula.Current A = Power supplies x 6 Where Current A = Amperes requirement

Power Supplies = the quantity of Todd power supply units type TCM1000-48Rs that populate the system, and which are provided for by 1 power feed from the mains source.HazardsMains Source Voltage HazardThe Alliance MX dealerboard is powered from the mains source of 230 VAC, which is a lethal voltage.Access may be gained by service personnel into areas where this lethal voltage is present. The Alliance MX dealerboard is not equipped with automatic disconnect devices, such as safety interlocks, and the disconnect devices as described above must always be used when the service personnel intend to work on live parts.In multiple cabinet configurations of the Alliance MX dealerboard, there may be more than one disconnect device, i.e. a disconnect device for each cabinet. Service personnel should make themselves aware of the mains wiring configuration of the system before commencing work on any live parts, and should make checks to ensure that any live part they intend to work on have been disconnected from the mains supply using the disconnect device.Hazardous Energy LevelA number of the secondary circuits of the Alliance MX dealerboard constitute an energy hazard. This energy hazard is a voltage that is not normally considered as lethal, but is a hazard due to the available power.The Alliance MX dealerboard’s 48 V secondary circuits constitute an energy hazard and service personnel should consider this hazard before working on or near any live parts.Hazardous energy level—a continuous power level of 240VA or more, at a potential of 2V or more.NOTE: Each of the Alliance MX dealerboard’s

power supplies provide 1000 VA at a potential of 48 V.

High Leakage CurrentThe Alliance MX dealerboard is Class 1 equipment and therefore requires permanent connection to the protective building earth. Removal of this protective earth will cause hazard.Mechanical Stability HazardThe Alliance MX dealerboard main equipment cabinet constitutes a mechanical stability hazard, if:

• The transport legs or wheels of the Alliance dealerboard cabinet are not withdrawn into the cabinet so that the base of the cabinet rests on the floor.

• The doors of the cabinet are open.The Alliance MX dealerboard, must be installed with its transport legs and wheels withdrawn into the cabinet, (or removed) so that the base of the cabinet rests on the floor.Service personnel should make themselves aware that the cabinet may be unstable if undue forces are present on any part of the cabinet whilst the cabinet doors are open.Moving Parts HazardThe Alliance MX dealerboard is equipped with cooling fans that have mechanical rotating parts. These rotating parts constitute a hazard.Service personnel should be aware of the installation’s moving parts hazard.Operating Conditions Environment TemperatureThe Alliance MX dealerboard is designed to operate when the environmental temperature is not greater than 30 degrees C, and where the humidity level is non condensing.Rated operating timeThe Alliance MX dealerboard is designed for continuous operation.Continuous operation—operation under normal load for an unlimited period.PortsClassification refer to EN60950. The Alliance MX dealerboard is equipped with ports (where a port is a connection point for other equipment) which are classified as SELV (safe extra low voltage), TNV1 (Telecomms network voltage 1), and TNV3 (Telecomms network voltage 3).These ports may only be connected to ports (of other equipment, or the Alliance) that are classified with the same classification, i.e. a SELV port may be connected to a SELV port, but must not, under any circumstances, be connected to a TNV3 port.SELV—a secondary circuit that is designed and protected under normal and single fault conditions where the voltages do not exceed a safe value. This safe value being 42.4V peak, or 60VDC.

TNV1—a connection point to the telecommunications network for connection of digital services.TNV3—a connection point to the telecommunications network for connection of the Alliance MX dealerboards analog network interfaces.LabelingGeneralThe Alliance MX dealerboard is labeled with a number of safety warning labels for information.Rating LabelA rating label is affixed to the Alliance MX dealerboard main equipment cabinet to advise of the rated voltage and current requirements of the equipment, that also specifies the manufacturers name and address.Leakage Current WarningA leakage current warning label is attached at the mains connection point of the Alliance MX dealerboard which provides the following warning:
“High Leakage Current - earth connection essential before connecting supply”Access AreaA warning label is attached to the Alliance MX dealerboard on the main equipment cabinet exteriors that warns of the ‘restrictive access.’ The label provides the following information:“To be installed only in restricted access areas, see Instruction Manuals.”Protective Earthing TerminalsThe wiring terminal intended for connection of the protective earthing conductor should be marked with the IEC 417 symbol 5019.Disconnect DeviceWhere there is multiple power sources, providing power to the Alliance MX Dealerboard, then there must be prominent marking close to the access of the hazardous area, for service personnel, indicating which disconnect devices isolate the equipment completely and which disconnect devices isolate each section of the equipment.

Part Number B02200049Release 12.1IPC Information Systems, LLC777 Commerce DriveFairfield, CT 06825-5500 USAProduced by Technical Publications

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