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Isle of Wight Register Office
Bereavement Guide
Contents
2 How can the Isle of Wight Council help you? Introduction
3 The First Steps What must you do when someone dies?
4 Registration How do you register a death? Who can register a death? What information will you need to give? What documents will you need? What documents will you receive? What happens if the death is referred to a Coroner?
5 Tell Us Once How the service can help you Information you will need to use the service How can you contact us to use the service?
6 Additional Information
7 Registering a stillbirth What do you need to do to register a stillbirth? Who can register a stillbirth? Information to be supplied. Whatcertificateswillbeissued?
How can the Isle of Wight Council help you?
Introduction
TheIsleofWightRegistrationServicehasproducedthisbereavementguidetohelpyouthroughthisdifficulttime.
It provides guidance, support and reassurance and will help you to access all the information you will need to helpyou through your bereavement.
Losing a loved one presents many challenges and our bereavement guide gives some suggestions of organisations you might like to contact for support after registration.
We provide a sympathetic, helpful and considerate service to help you make the necessary decisions and arrangements when someone dies. It is important to us that you are provided with clear and concise information and guidance throughout the registration process.
In case of emergency, please contact Wightcare on (01983) 821105 who will have up-to-date out of hours contact details for the Registrars.
8 Bereavement Support How can you get help and support with bereavement?
30 Who Else Should You Contact?
2
The First Steps
What must you do when someone dies?
When someone dies, you will need to inform a number of people and organisations and complete certain documents needed by law. If you are a relative or friend you can do some of these things yourself. Others will need to be done by the executor or administrator of the estate. There is plenty of support availabletohelpyouthroughthisdifficulttime.
Some of the first steps include:lObtainamedicalcertificateofcauseofdeath signed by a doctor or, if the Coroner is involved, takeinstructionsfromCoroner’sofficersregarding registration of the deathlRegisterthedeathattheRegisterOffice. To make an appointment telephone 01983 823233lContacttheBenefitsAgencyusingformBD8(given by the Registrar when you register the death.) l Contact a funeral director, if you intend to use onel Begin arrangements for the funeral – if the deceased made a will you should check the will for any special requests.
The information included on these pages is for general guidance purposes only and is not a complete or exhaustive explanation of current
DeathLaws.
This publication will be in use from 2016 to 2017 and the information included was current at the
time of going to press.
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Registration
How and where can you register a death, and what information will you need to provide?
Adeathmustberegisteredwithinfivedaysfromwhenit occurred. This period can be extended in exceptional circumstances and if the Coroner is involved. The registration must take place in the district where the death occurred, although the information can be given atanyRegisterOfficewithinEnglandandWales.You can only register a death once you have theMedicalCertificateofCauseofDeathfromthe doctor, or in the case of a death reported to the Coroner,confirmationfromtheCoroner’sofficethattherelevant paperwork has been issued. Contact us once youhavethecertificatetomakeanappointment.Thecertificatewillusuallybeinawhiteenvelopeprintedwith our contact details including the appointment line phone number.
Who can register a death?
The death should be registered by a close relative.If there is no close relative please contact the Register Officeforadvice.
What information will you need to give theRegistrar about the deceased?l The date and place of deathl Their full name and any other names they are known by, or have been known by, including a married woman’s maiden surnamel Their date and place of birthlTheirlastoccupation(ifthedeceasedismarried, widowed or has a formal civil partnership, the full name and occupation of their spouse or civil partner)l Their usual addressl The date of birth of a surviving spouse or civil partnerlDetailsofanypublicsectorpension,e.g.civil service, teacher or armed forces
What information will you need to give theRegistrar about yourself as the person registering?l Your relationship to the deceased for example, son, daughter, widow, widower, niece, nephew, surviving civil partnerl Your full namel Your usual address
What documents will you need when registering a death?
When you go to register the death you must take with you:Medicalcertificateofthecauseofdeathsignedbyadoctor, unless the Coroner is issuing all the paperwork.Birthand/ormarriagecertificateinrespectofthe deceasedtorefertoasrequired.PleasealsobringIDfor yourself.
What documents will you receive from theRegistrar?
Aftertheinformationhasbeenrecordedintothereg-ister, the Registrar will issue the necessary forms and certificates.IfaCoroner’spost-mortemhasnotbeenheld, the Registrar will give you:lACertificateforBurialorCremation(calledthe ‘green form’), giving permission for the body to be buried or for an application for cremation to be madelACertificateofRegistrationofDeath(formBD8)to notifytheBenefitsAgencylCertifiedcopiesoftheregisterentrymaybeobtained from the Registrar at the time of registration at the currentstatutoryfee.Thesecertificatesarewhat many organisations and agencies refer to as ‘OriginalDeathCertificates’andwillservealllegal purposes. AllcertificatespurchasedareCrownCopyright protected and cannot be photocopied. Certifiedcopieswillcontinuetobeavailablefromthe RegisterOffice.
What happens if the death is referred to a Coroner?
If a death is reported to the Coroner by either the doctor, the Registrar or the family, he/she is required to enquire into the circumstances and the cause of the death, and he/she will consider whether it is necessary to hold a post mortem. In due course he/she will issue his/hercertificatedirectlytotheRegistrarwhichwillpermit registration to take place. Appointmenttodothisoncetheregistrationhastakenplace. In a very small number of cases the Coroner will be required to hold an Inquest. In this case registration of the death will be delayed until the inquest is closed, althoughinterimdeathcertificateswillbeavailablefromtheCoroner’sOffice.Aftertheinquestthedeathwillberegistered upon information provided by the Coroner. TheRegisterOfficewillcontactyoubypostsothatyoumayapplyforanycertificatesyourequire.
Bereavement Services
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We can help you tell the people who to know
When someone has died, there are lots of things that need to be done, at a time when you probably least feel like doing them. One of these is contacting Government departments and local council services that need to be told. The Isle of Wight Council is providing a service which we hope will make things easier. This service means that you can just tell us and these organisations will be contacted.
How the service can help you?
When someone has died, their death needs to be registered with the Registrar.Once that’s done, several other organisations may have to be contacted and given the same information.We can help you to give the information to the DepartmentforWorkandPensionsandtheycanpasson this information to a number of other government departments and local council services for you.
What happens to the information?
If you decide to use this service we will be able to tell the following organisations:Department For Work And Pensions ThePensionDisabilityandCarersServiceJobcentre PlusHM Revenue & CustomsChildBenefitChild Tax Credit and Working Tax CreditPersonal TaxationIdentity And Passport ServiceCouncil Services IncludingHousingBenefitOfficeCouncilTaxBenefitOfficeLibrariesBlue BadgesDriver And Vehicle Licensing
Information you will need to use the service
To make sure the right information is given to any organisations we contact for you and so that you get the most out of the service it will help if you can bring along with you the following information about the person who has died:l Their National Insurance number and date of birthlDetailsofanybenefitsorservicestheywerereceivinglTheirdeathcertificatelTheirDrivingLicenceorDrivingLicencenumberl Their Passport or Passport number and town/country of birthl Blue Badges, Bus Passes, Library Cards,details of GovernmentDepartmentPensions
We may also ask you for the contact details for:l Their next of kinlAsurvivinghusband,wifeorcivilpartnerl The person dealing with their estateYou must obtain the permission of the persons listed above if you are going to provide us with information about them.
Next of Kin
Ifyouarethenextofkin(closestrelativebybloodormarriagetothedeceased),yourentitlementtobenefitsmay change, so please have your own National Insurance number and / or date of birth with you when you contact us.If you are not the next of kin, or the person who is dealingwiththedeceased’sestate(thepersonsortingout their property, belongings and money), you can still use the service if you have their permission to provide their details and act on their behalf.
How we will treat the information you give us to use any of these services.
The information you give will be treated securely and confidentially.Theorganisationswhoarecontactedwillusetheinformationtoupdatebenefits,creditsorhelpto start up services. They may use this information in other ways, but only as the law allows.
How can you contact us to use the service?
There are two ways you can use the service:Immediately following the death registration appointment.Our offices are open Monday to Thursday8.30am - 5pm. Friday 8.30am - 4.30pmOr if you prefer following registration of the death andwithareferencenumber(providedbytheregistrar)youcancalltheDepartmentforWorkandPensionson 0800 0857308 Lines are open Monday to Friday8am to 8pm. Or you can complete on-line using weblink https://www.gov.uk/after-a-death/organisa-tions-you-need-to-contact-and-tell-us-onceFor more information please call 01983 823233 or visit www.iwight.com/registrarsThis service is constantly being developed and in the near future we will be able to advise on Concessionary BusPassesandGovernmentDepartmentPensions.
Tell Us Once
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If you decide not to use the Tell Us Once service, the following information may be useful.
Pensions/Social Security Benefits/New Tax Creditsl InformtheDepartmentofWorkandPensionto ensure any state pension payments are stopped, telephone 0345 6060 265l Inform the deceased’s personal pension provider, if a policy was in placel InformtheJobcentrePlusorSocialSecurityOffice ifbenefitwasinpayment,forexample,Income Support,JobseekersAllowance,ChildBenefit, AttendanceAllowancetelephone0345 604 3719l Inform the HM Revenue and Customs, if tax credits wereinpayment(WorkingTaxorChildTaxCredits) telephone 0345 300 3900l Inform the deceased’s employer or current occupational pension provider who will advise if the deceased’s occupational pension can be passed to another family member or surviving civil partner.
Health Servicesl Tell the deceased’s doctor and any other health service provider they may have used, such as local hospital, dentist and chiropodist.l Return any equipment the deceased may have borrowed from a hospital, clinic or Social Services.l Cancel any services received from Social Services, such as meals-on-wheels, transport or home help.
Money
Thereareanumberoffinancialorganisationswho may need to be informed. These organisations will probablyrequesttoseeacopyofthedeathcertificateand include:-l The Inland Revenue as there may be an Income Tax refund duel Banks, building societies, credit card companies, insurers,PostOfficesavings,premiumbonds,stocks and shares.
Houses and Household BillslAskthePostOfficetoredirectthedeceased’smail, orspeaktotheRegistraraboutusingtheDeceased Preference Service or the Bereavement Register to stop any unwanted junk mail or direct mailings and the distress they bring with them, and reduce the risk of identity fraudl The law states that the Registrar who registers the deathmusttelltheCouncilTaxDepartmentofa person’s death. However, you may wish to contact them directly to discuss any outstanding monies owed and any refunds or reductions in Council Tax chargeslDependingonthedeceased’scircumstances,you may need to speak to a council housing department, housing association, mortgage company or private landlordl Tell the deceased’s gas, electricity, water and telephone line providerl Cancel any deliveries of heating oill Inform the insurance company that provides the household insurance.
Transport and Travell Tell the car insurance company. Please note that anyone who is a named driver on the deceased’s car insurance will no longer be insured to drive the vehicle. This is because the person who took out the insurance is not alive to give permission for someone else to drivelReturnthedeceased’sdrivinglicencetotheDriver& VehicleLicensingAgency(DVLA)l Return the deceased’s car registration documents totheDVLAtoallowthechangeofownershiptobe recordedl Cancel or return any travel passes or season tickets. Claim any refunds duel Return the deceased’s passport to the UK Passport Agency.
Personal Itemsl Return any library books and cancel membershipl Send back any membership cards to clubs or associations and claim any refunds that may be due.
As early as possible:
Contact the executor as soon as you can to enable him/her to start the process of obtaining probate if necessary. The executor is usually nominated in the will. If there is no will, decide who will apply to sort out the deceased’s affairs and contact the Probate Registry to apply for ‘letters of administration’ if necessary. The Probate helpline number is: 0300 123 1072.Or visit www.gov.uk/wills-probate-inheritance
Additional Information
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What do you need to do to register a stillbirth?
When a child is stillborn, a doctor or midwife will is-sueamedicalcertificateofstillbirth.ThepersonwhoregistersthestillbirthmustpresentthiscertificatetotheRegistrar.EverystillbirthinEnglandorWalesmustberegistered in the district in which it takes place.Atpresentastillbirthcanberegisteredupto12monthsafter it occurred.Where a stillbirth occurs in hospital on the Isle of Wight, the Registrar is willing to attend at the hospital and carry out the registration there subject to the availability of the mother or the mother and father, and the consent of the hospital or alternatively at a home address.
Who can register a stillbirth?
Parents married to each otherl If the child’s parents were married to each other atthetimeofthestillbirth(orconception),eitherthe mother or the father may register the stillbirth.
Parents not married to each other
If the parents were not married to each other at the time ofthestillbirth(orconception),informationaboutthefather may be entered in the register only in the following circumstances:l If the mother and father attend together to give information for the registration and sign the stillbirth register together, orl Where the father is unable to attend with the mother - the father makes a statutory declaration acknowledging his paternity which the mother must producetotheRegistrar(thisformmaybeobtained fromanyRegistrarinEnglandorWales)l Where the mother is unable to attend with the father - the mother makes a statutory declaration acknowledging the father’s paternity which the father mustproducetotheRegistrar(thisformmaybe obtainedfromanyRegistrarinEnglandorWales).If the parents of the child cannot register the stillbirth, please contact the Register Office for advice. Tel: 01983 823233
Information to be supplied for the registration of a stillbirth
For the child:lDateandplaceofstillbirthlTheforename(s)andsurname,iftheparentswishto name the stillborn childl Sex of the child.
For the father(wherethisinformationistobeenteredin the register):lForename(s)andsurnamelDateandplaceofbirthl Occupation at the time of the stillbirth or, if not employed at that time, the last occupation.
For the mother:lForename(s)andsurnamel Maiden surname if the mother is, or has been, marriedlDateandplaceofbirthl Occupation at the time of the stillbirth or, if not employed at that time, the last occupationl Usual address at the date of the stillbirthlDateofmarriage,ifmarriedtothestillbornchild’s father at the time of the stillbirth.
What certificates will be issued?
Certificate of registrationlAcertificateofregistrationwillbeissued,freeof charge, to the person who registers the stillbirth.
Certificate for the burial or cremation lThecertificatefortheburialorcremationwillbe given to the parents following the registration. Thecertificatewillneedtobegiventothechosen funeral director.
Registering a stillbirth
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The British Association of Cancer UnitedPatients (BACUP)Provides a cancer information service that gives information, practical advice and emotional support to patients, their families and friends and others bereaved by the illness.Visit www.macmillan.org.uk
British Organ Donor Society (BODY)Aself-helpandsupportgroupforfamiliesoforgandonors and for those who have received organs. They will also welcome calls from people waiting to receive organs and those whose relatives have died after a transplant or whilst waiting. The phone is in a family home and there is an answer phone when no one is [email protected]
Cancer LinkOffers emotional support and information to people with cancer, their families, friends and professionals working withthem.Aresourceforover700cancersupportandself-help groups and individual supporters throughout the UK.Visit www.macmillan.org.uk
The Compassionate FriendsGives support to parents whose son or daughter has died. Tel: 0345 1232304
Cruse Bereavement CareProvides a nationwide service of bereavement counselling, advice, information and social contact through its headquarters and more than 196 local branches, to anyone bereaved by death irrespective of age, race, religion, gender or sexual preference. Tel: 0844 477 9400
The Foundation for the study of Infant Deaths(Cot Death Research and Support)For parents of a baby who has died suddenly and unexpectedly.Hasleafletsandinformationforbereavedparents and health professionals.Cot death Helpline: 0808 802 6868(24hours)
The Miscarriage AssociationOffers support and information on all aspects of pregnancyloss(miscarriageupto24weeksand ectopic pregnancy). Tel: 01924 200799Or visit www.miscarriageassociation.org.uk
The National Association of Bereavement ServicesANationalDirectoryofBereavementandLossServicesable to direct people to their nearest appropriate source of support. You can contact them at 20 Norton Folgate, London,E16DBTel: 020 7709 9090 (24hrs,withanswerphone)
The National Association of WidowsOffers a friendly helping hand to all widows and their families. Visit www.nawidows.org.uk
Road PeaceThe UK’s national charity for road crash victims; provides support to those bereaved or injured in a road crash. Tel: 0845 4500355Or visit www.roadpeace.org/
The SamaritansFor someone you can talk to who will give you support. Thereareover180branchesthatareopen24 hours a day. Tel: 0845 7909090Or visit www.samaritans.org
SSAFA Forces HelpThe national charity helping serving and ex service men, women and their families in need.Tel: 0800 7314880Or visit www.ssafa.org
The Stillbirth and Neonatal Death Society (SANDS)Offers support to parents bereaved through pregnancy loss, stillbirth or neonatal death.Tel: 020 74365881Or visit www.uk-sands.org
The Terrence Higgins TrustAcharityprovidingpracticalsupport,help,counsellingandadviceforanyonewithorconcernedaboutAIDSorHIV infection. Tel 0808 802 1221Or visit www.tht.org.uk
The War Widows Association of Great Britain Gives advice, help and support to all war widows and dependents. Tel: 0845 2412 189Or visit www.warwidowsassication.org.uk
The WAY FoundationProvides help and support for the widowed and young. Visit www.wayfoundation.org.uk
Bereavement Support
How can you get help and support with bereavement?
There are many organisations that can help and support you following bereavement. This is a list of some of them that might be useful to you.
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woodland burial groundswoodland burial grounds
Our PhilosophyAt Fernhill Park, we welcome people of all beliefs and denominations.
Our aim is to provide a haven of peace and tranquillity fora final resting place.
45 Upper St. James’ Street, Newport - Tel: 52909040 Place Road, Cowes - Tel: 292932
• Personal Service • Pre-paid Funeral Plans • Private Chapel of Rest
When appointing a Funeral Director, your choice may be determined by many factors.For example, previous experience or, the advice of friends or perhaps a professional adviser. However your choice is made, it would be wise to select a Funeral Director who is a member of The National Association of Funeral Directors, who ensure their members comply with
the Association’s Code of Practice.
H. V. TAYLOR & SON LTDFuneral Directors
45 Green Street, Ryde, Isle of Wight - Tel 562082Established for over 70 years, offering a personal service 24 hours a day, 365 days a year
Private Chapels of Rest Pre-paid Funeral PlansAs Funeral Directors, we are here to help and advise in all aspects of the funeral,
your wishes are our primary concern. We are dedicated professionals trained to understand and cope with your situation. Arrangements can be made either at your home or at our premises in Green Street.
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Independent Funeral Directors
Spanning seven generations and three centuries Weaver Brothers has been an independent family funeral directors on the Island for more than 180 years. The Weaver family offer a prompt, personal and caring service. Whatever the circumstances, they always go
the extra mile to make a difficult time as easy as possible.
All funeral arrangements from small private services to large scale undertakings involving group travel, catering and venue hire can be catered for. Every aspect is covered from your first call to us.
Private chapel of rest. Monumental masonry.
Golden Charter funeral plans.
01983 872598 • www.weaverbros.co.uk
Est. 1829
Company registered in England: Number 585726 Weaver Brothers Ltd, Lane End Road, Bembridge, Isle of Wight, PO35 5UE
Tel: (01983) 872598 • Fax: (01983) 872981 • Email: [email protected] • Web: www.weaverbros.co.uk
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Both The Bargeman’s Rest and The Dairyman’s Daughter offer informal settings in which to hold funeral wakes. Our professional, friendly teams are on hand to ensure the wake runs as smoothly as possible. The Sail Loft at The Bargeman’s Rest is also available for more private functions. We can help you select the type of reception and menu you would like.
Please contact us to discuss your individual requirements further:
Informal & personal funeral wakes
The Dairyman’s Daughter,Arreton Barns, Main Road, Arreton,
Isle of Wight PO30 3AA01983 539361 [email protected]
arretonbarns.co.uk
The Bargeman’s Rest,Little London Quay, Newport,
Isle of Wight PO30 5BS01983 525828 [email protected]
bargemansrest.com
BLUSHING BLOOMSBEAUTIFUL FLOWERS FOR ALL OCCASIONS
Call our Qualified Floral Designer Joanna on: 01983 612367 to arrange a discrete home visit.The Courtyard, 151 High Street, Ryde, Isle of Wight PO33 2HT
E-mail: [email protected] • www.blushing-blooms.co.uk
Our Sympathy Collection offers a wide choice of traditional, modern and 3D floral designs.
Blushing Blooms will visit you in the comfort and privacy of your home, to discuss your Funeral Flower requirements to produce a fitting personal tribute for your loved one.
The Funeral Floral tributes we design are to show expressions of love, friendship, honour and condolences. The flowers in each tribute are chosen specially for their significance and beauty to echo your sentiments.
Which ever design you chose will portray poignant emotions and will be a perfect final gift.We can also provide unique farewell decorations for your wake and place of service, whether it is a simple candle with a wreath to a flower filled place of worship, adding a special dignity and significance to those
who are saying farewell to their loved one.
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THE BOATHOUSE, SEAVIEW | 01983 810616 | www.theboathouseiow.co.uk
THE FISHBOURNE, FISHBOURNE | 01983 882823 | www.thefishbourne.co.uk
THE NEW INN, SHALFLEET | 01983 531314 | www.thenew-inn.co.uk
THE BOATHOUSEWe are located on the fringe of the chic village of Seaview between Ryde and Bembridge.
THE FISHBOURNE We are situated just along from the Wightlink, Fishbourne - Portsmouth Ferry Terminal, near Ryde on the east side of the Island.
THE NEW INNSituated towards the west side of the Island, on the main Yarmouth to Newport road, just by Shalfleet bridge.
“Award winning pub for over 15 years with Isle of Wight Dining pub of the year 2016 it’s latest accolade”
We pride ourselves on offering quality dining in a pub environment, matched with superb ales and an extensive wine selection.
Having recently been inspected again by the AA we are now recognised as one of the top UK bed and breakfast establishments and we are also featured as a laterooms “B&B Gem”.
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Email: [email protected] | Web: www.island-harbour.co.uk Island Harbour Marina, Mill Lane, Binfield, Newport, Isle of Wight, PO30 2LA
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Tel: 01983 717 554 Mob: 07840 231 446
Email: [email protected]: www.brighthillfunerals.co.uk
I N D E P E N D E N T A N D F A M I L Y R U N
‘Affordable family led funerals with the freedom to do it your way’
Simple cremation with ceremony £2300 inclusiveThe price is inclusive of crematorium and doctors fees.
How it works:• We will meet with you in the comfort of your home to discuss your requirements and complete any necessary paperwork, this is a very simple process.
• Doctors fees if applicable will be paid on your behalf.• Your loved one will be cared for until the day of the funeral and the chapel of rest will be available for you to visit if required.
• We supply a simple and very respectful oak veneer coffin.• On the day of the funeral your loved one will be transported to the crematorium in our custom vehicle.
• Upon your arrival at the crematorium for the service, your loved one will already be in situ.• The service will take place with a minister or celebrant of your choice or we can help you with your options.
• We will return your loved ones ashes to you in a simple wooden urn, for you to then decide in your own time what you would like to do.• We do ask that payment is made once you have decided to use us, however if there are difficulties in this area then we will of course be flexible.
We want what is a very difficult time to be stress free as possible for you.
Dear Nikki,I’d like to take the opportunity to thank you for the caring way in which you assisted me after ***’s recent death.Dealing with the loss of a family member is always a stressful and difficult time, and like it or not, funeral arrangements have to be made, which is hard, especially when you are still in shock.Therefore I was grateful that you came along when you did, taking the weight off my shoulders. Nothing was too much trouble and I really appreciated the fact that you went out of your way to find out how we wanted things done, so that you could arrange it that way. You gave so much effort and time and really went the extra mile. All this resulted in a lovely send off for ***.I would have no hesitation in recommending your services to anyone in the future.Your’s Sincerely,H Family
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Coming to terms with the loss of a loved one is always difficult, and the added pressure of organising a wake can cause extra stress at an already emotional time.
Our team has many years of experience in organising funeral receptions and wakes, offering a comprehensive, discreet and sympathetic service to help take some of the strain away.
From a simple gathering to a large wake, or just somewhere private to reflect with family and friends, we endeavour to provide an occasion that sympathetically celebrates the life of a loved one.
Nestled in the heart of Ryde, with a 2 minute walk to ferry terminals, Bottega is perfectly placed to cater for friends and family travelling from the mainland.
For a more intimate gathering, The Verde Suite has a private bar and is available for up to 50 people.
Packages available for 30-200 guests. Packages start at £5 per person.
24 Union Street, Ryde, Isle of Wight PO33 2DT
Tel: 01983 568555
Email: [email protected]
www.bottegabar.co.uk
A unique and special venue for Funeral Receptions and Wakes
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At such a difficult time, let us take the worry out of organising a fitting wake to celebrate your loved one’s life.
Palmerston Grange is ideally situated in the heart of Shanklin with easy access to Shanklin train station, surrounded by beautiful gardens, we can also offer your friends and family discounted room rates on a
bed and breakfast basis and enjoy the benefit of ample on site car parking. With the choice of 2 reception rooms including a beautiful fully licensed bar, Palmerston Grange can cater
for each and every need. We offer delicious menu options of sweet or savoury food from as little as £4.99 per person.
Palmerston Road, Shanklin, Isle of Wight PO37 6ASTel: 01983 865547 | Email: [email protected]
Website: www.palmerstongrange.co.uk
Coming to terms with the loss of a loved one is an emotional time and often you have to arrange a funeral wake at very short notice.
Our understanding and friendly team are on hand to take away some of the stress and strain of organising the wake and ensure it runs as smoothly as possible.
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SPRINGWOODWoodland Burials
For details of burials that have important benefits for the environment contact
WILLIAM HALL INDEPENDENT FUNERAL DIRECTORSWinford Road, Newchurch, Sandown
Isle of Wight, PO36 0JX
(01983) 868688www.springwood-cemetery.com
www.williamhallfuneraldirectors.com
William HallINDEPENDENT FUNERAL DIRECTORS
OFFICE AND CHAPELS (24 HOURS)(01983) 868688
PERSONAL ATTENTION DAY OR NIGHTFull funeral services arranged to individual requirements
• PRIVATE CHAPELS OF REST •• FLEXIBLE PAYMENT PLANS • CARING FOR THE COMMUNITY •
Winford Road, Newchurch Sandown, Isle of Wight, PO36 0JX
Established 1992
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The Regency Suite
Funeral Receptions & WakesOur staff at The Regency Suite have many years experience sympathetically looking
after the needs of our customers and understand that arranging an after funeral reception can be stressful at this difficult time.
Our experienced team will do all they can to help you organise the reception you want.
We can cater for 30 to 100 guests, smaller parties may be possible by special arrangement.
Our buffets include afternoon tea, finger buffets and knife & fork buffets.
Our highly trained chefs can help to tailor our menus to suit your needs.
No room hire charges.
We can provide:
A Private function room for your Reception.
Staff to look after your needs throughout reception.
Tea, Coffee, Soft Drinks and a fully licensed bar available.
We can cater for all dietary needs.
Full accessibility for disabled and elderly guests.
Contact us to arrange an appointment:
Tel: 01983 863909Email: [email protected]
Website: www.theregencysuite.biz
6 Palmerston Road, Shanklin, Isle of Wight PO37 6AU(Above Shanklin Conservative Club)
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A N D C O N S O R T R E S T A U R A N T
cottageA l be rtH O T E L
Expanded & slightly tidied
The ideal place to relax, while we take care of everything...
AT THIS DIFFICULT TIME, it’s comforting to know that you’ve found the right venue for family and
friends to get together. Conveniently situated in East Cowes, the former Royal residence of Albert Cottage Hotel offers the highest level of service together with sensitivity and understanding to make your day as comfortable as possible. With a choice of rooms or garden areas available for groups of any size, a variety of buffet, dining and tea & coffee menus, supported by a reassuring wealth of experience, Albert Cottage Hotel is the ideal location to celebrate the life of a loved one.
Albert Cottage Hotel • York Avenue • East Cowes • Isle of Wight PO32 6BD • www.albertcottagehotel.com • [email protected]
Call now for bookings or for more information: 01983 299309
• Exceptional Service
• Choice of function rooms
• Delicious hot & cold buffets
• Tailor-made menus
• Afternoon Teas
• Drinks-only menus
• Close to most ferry links
• Stunning location in former grounds of Osborne House
• Beautiful large bedrooms available from £110/night
• Ground level facilities
• Event planner available
• Plenty of free parking
BEAUTIFUL TRADITIONAL AND MODERN FUNERAL ARRANGEMENTS & BOUQUETS
Blossoms of Yarmouth, Wheatsheaf Lane, Yarmouth, Isle of Wight, PO41 0PF
01983 761888 - [email protected] Opening Hours: Monday - Saturday 10.00 - 4.30
Saying goodbye to a loved one, friend or colleague is never easy. Many people feel that it is fitting to pay tribute by sending beautiful funeral flowers.
Our priced portfolio of BEAUTIFUL floral tributes allows you to choose the most suitable design TO SAY GOODBYE.
for many, the desire is to pay tribute with a more personal touch. At Blossoms we can help you express your thoughts and feelings through bespoke pieces. You might want to incorporate a memorial object or a tribute which emphasises a
particular interest dear to the deceased or includes flowers particularly beloved by them.
Just email, call or drop in for an appointment and we will provide professional, empathetic and friendly support, guid-ance and service to all, at what we know is a most difficult time.
We will deliver all tributes on the day of the service and work closely with the undertaker to ensure everything runs smoothly.
Bespoke Funeral wreath prices start at £45.00 - Bespoke Funeral Posy prices start at £25.00
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Bonne FleurINDEPENDENT FLORIST
Discuss a Funeral Tribute in the comfort of your own home.
Choose from Posies, Wreaths, Hearts, Coffin Sprays or Individual Designs.All made with the freshest flowers and utmost care.
I cover Island wide and deliver to all Funeral Directors.
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To arrange an appointment call Dianne on:Home 01983 564952Mobile 075220 55246
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Fresh f lavou r s by the sea
01983 811212 • th reebuoys.co.ukAppley Lane, Ryde, I s le o f Wight, PO33 1ND
Our restaurant offers a beautiful, panoramic beach-side setting for funeral wakes and private lunches, enabling you to celebrate the memory of a loved one with a comfortable and relaxed atmosphere.
We can sensitively arrange a bespoke gathering, be it large or small. Please get in touch and we can arrange a friendly chat.
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Saying Goodbye is never easy.
Whether you want to say it with delicious hand made fruit or
sandwich cakes or locally produced Ice Cream please give us a call to
discuss your wishes for your loved ones wake.
Three Gates Farm, Shalfleet Isle of Wight Tel: 01983 531204 Email: [email protected]
THE WAVERLEY01983 522338
www.waverleyinn.co.uk - [email protected] Clatterford Road, Carisbrooke, Newport, Isle of Wight, PO30 1PA
Catering for small wakesupto 50 max Buffet from £5 per head Coffee and home made cakes always availableLarge car park Close to Carisbrooke Church 15 minute drive from NewportCrematorium (4.7 Miles)Bed & Breakfast available
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Five Star Service by Specialists
Steephill Chambers, Steephill Road, Shanklin, Isle of Wight, PO37 6AB
Tel: 01983 862643 - Fax: 01983 867126
We are a firm with a long history and we use our vast experience to ensure that clients obtain the highest standard of care at rates that reflect the service provided. We are a local Isle of Wight based firm who understands the value of the personal approach in business.
We pride ourselves on our specialist knowledge of the law and hand-pick our staff on the basis of their skills, knowledge and expertise in their chosen area. Our staff are trained to the highest standards to ensure their ability to provide expert assistance to clients is continuing and increasing.
As a successful law firm we are in an enviable position, we recognise that we have a responsibility to look beyond the balance sheet and consider the needs of the Island society in which we operate. It’s not just our owners speaking either; time and again our staff tell us that they would like to do more for others. Therefore, donating time and money to good causes in a variety of ways is very much part of this firm’s culture. From pro bono work to charitable events we are committed to giving back to our community.
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Telephone the club on (01983) 525027Email us on: [email protected]
Newport IW Football Club, St George’s Park, St George’s WayNewport, Isle of Wight, PO30 2QH
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Email: [email protected]
Tel: 07542 37777671 High Street, Bembridge PO35 5SF
instagram@angelinthekitcheniow
A n g e l i n t h e K i t c h e nBespoke food for a l l occas ions
Isle of Wight Piespurveyors of quality pastry goods since 2006
The Wight Food Company Limited, an Island family businessproducing real food from Island produce with Care and Passion
Contact Pie Ladies on:0784424895
Sandown(The Larder & Pie HouseSandown Station)
Godshill(Brownrigg Farm Shop)
Wroxall(Donkey Sanctuary)
Chessel(Chessel Pottery Barns)
We make:Sausage rolls
Hand raised pork piesGame and rabbit pies.
In season:Ruby Red Steak Pies
Roast ChickenChicken n’ Ham
Chicken n’ mushroomSteak n’ kidney
Steak n’ mushroomNammit pasties
Quiches;
Need some no fuss catering:
We specialise in traditional real buffet food just like mum used to make;delicious tasty quiche,melt in the mouthpork pie, cakes andpastries perhaps. You provide the tea,we’ll provide thefood: Call us talkover your needs we’ll do the rest. Alternatives for hot meals – Pie Mash n’ Liquor (our own renowned recipe for traditional London pies with green parsley liquor); Pie Mash n’ Gravy (choice of pies filled with Island meat or poultry with peas & fresh mash and meaty gravy)
St Helens (Post Office St. Helens)
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13 Union Street, Ryde, Isle of Wight, PO33 2DU
www.cbwsolicitors.co.uk · 01983 817060 · [email protected]
RYDE · SOUTHSEA · COSHAM · FAREHAM · GOSPORT · LEE ON THE SOLENT Regulated by the SRA - Registered Number 45008
Whole Estate Administration
Grants of Probate
Letters of Administration
Intestacies
Overseas Property & Assets
Wills
Inheritance Tax
Estate Distribution
Deeds of Variation
Administration of Trusts
Tax Affairs
Trust & Estate Accounts
Probate Disputes
Probate & Tax Solicitors
01983 817060
Islandwide Legal Advice & Representation
Home visits available
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Funeral ServicesIsle of Wight Council Bereavement Services, who work closelywiththeRegistrarsandCoronersDepartments,are based at the Crematorium and can be contacted as above. We can facilitate all Cremation Services, in addition to arranging burials in our twelve Council Cemeteries. Therefore, we would like to just outline the role we play when someone passes away. If you would like more details, please contact us and we will assist you through this very sad and distressing time.
Cremation ServicesNormally, once you have contacted your chosen FuneralDirector,theywillliaisewithustobookadateandtimeforyourpreferredservice.Dependingontheindividual circumstances, different combinations of documents(asdescribedelsewhereinthisbooklet)will need to be completed and sent to us, therefore enabling the statutory legislation to be followed. Your FuneralDirectorwillguideyouthroughthis.Cremation services usually take about 25 minutes, but if you feel that a longer service time is required or there will be a large volume of people attending the service, pleasediscussthiswithyourFuneralDirectorwhenbooking the service. We also encourage families to discuss any individual elements of the service with the FuneralDirectororwithusaheadoftime,sothatthesecan be facilitated appropriately.Our chapel is non-denominational and many varied services take place each day. There is the provision for organ music to be played and the music system can accommodateCD’s,andUSBsetc.Cremated Remains are available from 10.30am the following working day after the service. If they are to be collected, please note that we only keep them in our careforonemonthaftertheservice.Anappointmentwill need to be made with us if you wish to scatter the cremated remains in the Gardens of Remembrance. We endeavour to keep the grounds as natural as possibleandwewelcomefreshflowers,butreserve the right to remove other memorials. In respect of memorials left at the crematorium, please see the notices in the grounds. Floral Tributes from each service are placed on the paved Tribute Plot and usually remain there for a week. Families are quite welcome to remove these after the service, if so wished.The grounds and Book of Remembrance Room are open each day of the year.Our opening times are as followsOffice:MondaytoFriday 9amto5pmBook of Remembrance Room: Monday to Friday 9am to 4.30pm Saturday and Sunday 12 noon to 4pmBank Holidays 2pm to 4pm
Isle of Wight Council - Bereavement ServicesThe Isle of Wight Crematorium, Station Lane, Whippingham, Isle of Wight PO32 6NJTel: 01983 882288 • E.Mail: Bereavement [email protected]
BurialsBurials can take place in local churchyards, if there is still space or in any of the private woodland burial areas on the Island. For these you would need to contact the church or minister concerned or via your chosen FuneralDirector.Isle of Wight Council Cemeteries are located at Ashey,Binstead,Carisbrooke-Mountjoy,EastCowes,Newport - Fairlee, Newport - St Pauls, Northwood, Ryde, Sandown, Shanklin, Ventnor, Wroxall.Burials in these cemeteries need to be booked with BereavementServices.TheExclusiveRightofBurial(EROB)needstobepurchasedbeforeanyfullburialorthat of cremated remains takes place. If it is the owner ofthisEROBthathasdied,theycanbeburied,buttheEROBwillneedtobetransferredtothenextrightfulperson or relative, before any further burials in that grave can take place or a memorial placed. Ownership oftheEROBisalwaysconfirmedwithourrecordswhena burial is booked or a memorial requested. Sometimes,theEROBwillneedtobetransferred before the current burial can take place.Allmemorialsinourcemeteriesrequirepermitstoplacethem and they have to be erected by an approved stonemason.The above information are guidelines only and further information is available from our members of staff.Please be assured that we understand that this is a distressing time for you and your family and we are here to help you through this time.Bereavement Services Manager
Notes
Who else should you contact?
When someone dies you may need to inform a wide variety of organisations. In many cases you’ll need to close down accounts or cancel or change insurance details, subscriptions, agreements, payments or direct debits. Youmayhavetosendsomeorganisationsadeathcertificate.You can use the following as a checklist to see if you have contacted everyone you need:
You should remember that if the deceased owned a vehicle then it is possible that there is no longer insurance cover for it to be driven. Many policies state that a vehicle may be driven by
someone else with the owner’s permission but as soon as the owner dies any such permission may cease. It is best to contact the car insurance company before anyone drives the vehicle to
make sure they are insured.
q life assurance
qDividendOffice
q mail for redirection
q mortgage provider
q motoring breakdown policy
q motoring insurance
qnationalinsurancecontributionsoffice (self-employed)
q optician
q passport
q pension plans
qPremiumBondOffice
q National Savings and Investments
qProbateOffice
q professional bodies
q private healthcare provider
q relatives and friends
q solicitor
q stocks, shares, dividends
q TV licence
q telephone provider – landline and mobile
qutilities(gas,electricity,water,telephone)
q vehicle registration
q accountant
q bank/building society
qbenefitsagency
q car registration documents
qchildbenefitoffice(withineightweeks)
q church or other place of worship
q clubs and social groups
qcounciltaxoffice
q dentist
q driving licence
q doctors
qDVLA(tocancelcartax)
q employers
q hire purchase/loan companies
q home help agency
q hospital clinics
q household insurance
qincometaxoffice
q insurance providers
q internet provider
q landlord
q library
qlocalauthority(re:rental/parkingpermit)
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FreshwaterAvenue Road 01983 752492
Newport36 St. James Street01983 524741
eldridges.co.uk [email protected]
Approachable & professional
Buying a business
Family law
Mediation
Private client
Employment law
Dispute resolution
Probate & Inheritance
Personal injury claims
We offer a wide range of top quality, cost-effective and
reliable legal services
Call us today for practical advice and support
If you would like this document translated, contact uson:01983821000
Bereavement Services
SeacloseOffices,FairleeRoad,Newport,IsleofWightPO302QS
Tel:(01983)823233or(01983)821000
Email:[email protected]
www.iwight.com
We are very grateful to the businesses whose advertisements appear in this publication. As a mark of our gratitude we would like to draw the attention of the readers to their details and announcements. We are required to make it clear however that neither
Excellmedia nor the distributor can accept responsibility for any services or workmanship that they may undertake.
This brochure was produced by excellmediaThe Barn at Westwinds, Bank Lane, Warton, Preston PR4 1AT
Telephone: 08450 707040 • Email: [email protected] • www.excell-media.co.uk
