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ISO 39001: ROAD TRAFFIC SAFETY
MANAGEMENT SYSTEMS
Ir. Mohd Rasid Osman
Head, Research Management & Compliance Unit
Malaysian Institute of Road Safety Research
1
Accident Prevention Seminar 2012
2-3 October 2012
Kuala Lumpur
Contents
• Overview of Global Road Safety
• ISO39001: Background
• Malaysia’s Involvement
• ISO39001: What is it all about?
• Pilot Cases: Japan, Sweden, Malaysia
• Summary
• Acknowledgements
2
AN OVERVIEW OF GLOBAL ROAD
SAFETY • About 1.3 million people die each year as a result of road traffic crashes.
• Over 90% of the deaths on the roads occur in low-income and middle-income countries, which have only 48% of the world’s registered vehicles.
• Another twenty to fifty million people suffer non-fatal injuries, which are also an important cause of disability.
• Without action, road traffic crashes are predicted to result in the deaths of around 1.9 million people annually by 2020.
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AN OVERVIEW OF GLOBAL ROAD
SAFETY
• By addressing the following leading causes, significant numbers of road traffic fatalities and injuries can be prevented.
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Speeding Helmet UsageSeat-belt &
Child Restraint Usage
Alcohol & Drug
Infrastructure & Vehicles
Trauma Care
BACKGROUND –ISO 39001: ROAD TRAFFIC SAFETY
MANAGEMENT SYSTEMS
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Background
• Where the goal is zero deaths and zero serious injuries due to road traffic crashes.
Vision Zero Programme (Sweden)
• This new ISO management system standard can provide a tool for systematic work and commitment among organizations that affect the safety of the road
Tools For Systematical Work & Commitment
• Dr. Claes Tingvall, Director of Traffic Safety at the Swedish Transport Administration
Founder
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ISO TECHNICAL COMMITTEE TC 241, ROAD TRAFFIC SAFETY (RTS) AND
ISO 39001
• ISO/TC 241 has 40 member countries (both developed and developing countries) and another 14 international liaison organizations, including the World Bank and the World Health Organization.
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MALAYSIA'S INVOLVEMENT IN THE DEVELOPMENT OF ISO 39001
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NATIONAL MIRROR COMMITTEE TO
ISO/TC 241National Mirror Committee To ISO/TC 241
Chairman Malaysian Institute of Road Safety Research (MIROS)
Secretary SIRIM Berhad
Members 1. Automobile Association of Malaysia2. DRB-HICOM BERHAD3. Lembaga Pelesenan Kenderaan
Perdagangan4. Malaysian Highway Authority5. Malaysian Institute of Road Safety
Research6. Motorcycle and Scooter Assemblers and
Distributor Association of Malaysia7. PUSPAKOM Sdn Bhd8. Public Works Department Malaysia9. Road Safety Department Malaysia10. SIRIM QAS International Sdn Bhd
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• Established in 17 June 2008
• P (Participating) Member of ISO/TC 241
• Scope: Standardization in the field of road vehicles management on road traffic safety management.
• Main function: Deliberation of standard
CHRONOLOGY
September 2008
Receive New work item proposal “Road Traffic Safety Management Systems – Requirements with Guidance for Use
Draft is a specific Management System Standard - similar to ISO 9001 & ISO 14001
Additional expansion of specific scope of RTS
December 2008
Conduct Consultation Forum
Objectives : To get consensus agreement with stakeholders on the NWIP
21 organizations attended
Outcome: agreed to support the NWIP. The standard would provide a common platform to address road safety management system, which is accepted internationally.
December 2008
Nominated expert : Prof Dr Wong Shaw Voon, DG MIROS
2009-Current
Attended and participate actively in the ISO/TC 241 meetings
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ISO 39001: ROAD TRAFFIC SAFETY MANAGEMENT SYSTEMS
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ISO MANAGEMENT SYSTEM STANDARDS HIGH LEVEL STRUCTURE
• The new high level structure is now a part of ISO/IEC
Directives, part 1, annex SL, chapter 8 – Guidance on the
development process and structure of an MSS
(management system standard).
• It includes the common structure, terms and definitions
and common text for management system standards.
• ISO/TC 241 has been an early adopter in this process
and the new structure is included in ISO 39001.
• It enables aligning, working parallel or integrating ISO
39001 with other management systems in an organization
where the organization is already working according to
e.g. ISO 9001 or ISO 14001.
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ISO MANAGEMENT SYSTEM STANDARDS HIGH LEVEL STRUCTURE • The new structure for all management system standards,
according to which ISO 39001 is developed, has a high level structure of ten clauses which address the following: 1. Scope;
2. Normative references;
3. Terms and references;
4. Context of the organization;
5. Leadership (including commitment and policy);
6. Planning;
7. Support (including coordination, resources, competence, communication and information);
8. Operation;
9. Performance evaluation (including monitoring, measurement, analysis and evaluation, internal audit and management review);
10. Improvement (including nonconformity and corrective action and continual improvement).
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ANNEXES IN ISO 39001
Annex A
• Provides guidance on the use of the international standard.
Annex B
• Addresses international work relating to road traffic safety management frameworks.
Annex C
• Shows the correspondence between ISO 39001:2012 (RTS), ISO 9001:2008 (Quality) and ISO 14001:2004 (Environment).
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UNIQUE CORE ELEMENTS OF ISO
39001
ISO 39001
6.3 RTS performance
factors
6.4 RTS objectives
and planning
7.3 Competence
9.2 Incident Investigation
10.2 Continual
Improvement
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RTS PERFORMANCE FACTORS
• The definition of this term is “a measurable factor, element
and criterion contributing to RTS that the organization can
influence and that allows the organization to determine
impacts on RTS.”
• Clause 6.3 RTS performance factors states the following:
The organization shall identify for use RTS performance
factors from the following list of risk exposure factors, final
safety outcome factors and intermediate safety outcome
factors, depending on the context (see Clause 4) of the
organization and on the risks and opportunities it has
identified.
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RTS PERFORMANCE FACTORS
• a) Risk exposure factors:
• - distance travelled and road traffic volume, including vehicle and road user type, whether influenced or not influenced by the organization; - volume of product and/or service provided by the organization.
• b) Final safety outcome factors, e.g. the number of deaths
and serious injuries
• c) Intermediate safety outcome factors: these safety
outcome factors are related to the safe planning, design
and use of the road network and of the products and
services within it, the conditions for entry and exit of those
products, services and users, as well as the recovery and
rehabilitation of road traffic crash victims.
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RTS OBJECTIVES AND PLANNING
• Clause 6.4 RTS objectives and planning to achieve them address the following:
• RTS objectives at relevant functions and levels should be establish the organization
• The RTS objectives shall: - be consistent with the RTS policy;
- be measurable (if practicable);
- take into account applicable requirements;
- be monitored;
- be communicated;
- be updated as appropriate.
• The organization shall retain documented information on the RTS objectives and the RTS targets.
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COMPETENCE
• Clause 7.3 addresses Competence where it states that
the organization shall:
−determine the necessary competence of person(s)
doing work under its control that affects its RTS
performance;
−ensure these persons are competent on the basis of
appropriate education, training, or experience;
−where applicable, take actions to acquire the necessary
competence, and evaluate the effectiveness of the
actions taken;
− retain appropriate documented information as evidence
of competence.
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INCIDENT INVESTIGATION
• Clause 9.2 address Road traffic crash and other road
traffic incident investigation.
• The organization shall establish, implement and maintain
a procedure(s) to record, investigate and analyse those
road traffic crashes and other incidents in which they are
involved that lead, or have the potential to lead, to death
and serious injuries of road users, in order to:
a) determine the underlying factors that it can control and/or influence and that can be causing or contributing to the occurrence of those incidents;
b) identify the need for RTS corrective action;
c) identify opportunities for RTS preventive action.
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CONTINUAL IMPROVEMENT
• Similar to other ISO management system standards, ISO
39001 also addresses continual improvement (in Clause
10.2).
• The organization shall continually improve the suitability,
adequacy or effectiveness of the RTS management
system.
• This can be achieved through the use of the RTS policy,
RTS objectives and RTS targets, audit results, analysis of
monitored events, corrective and preventive actions and
management review.
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RECENT UPDATE
• FDIS (Final Draft International Standard) ISO 39001
balloted 1st June – 1st August 2012
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Forth Quarter of
2012Is expected to be published
PILOT CASES ISO 39001: ROAD TRAFFIC SAFETY
MANAGEMENT SYSTEMS
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JAPAN
• The type of organizations: transport, insurance, consultancy
and car leasing company.
• The purpose was to:
• construct a management system and control system in regards to road traffic safety
• improve awareness of road traffic safety for drivers in the company;
• to decrease accidents;
• announce the policy of road traffic safety to its clients.
• The challenge consisted mainly in identifying relevant RTS
performance factors for each company/industry.
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SWEDEN
• The type of organizations involved: Swedish road
transport industry: - 8 000 companies; - 80% of road
transport companies in Sweden; - 50 000 employees; - 30
000 motor vehicles.
• The purpose of the pilot was to:
• include ISO 39001 in the organization’s management system (QMS/ISO 9001, EMS/ISO 14001, OHSAS 18001); - establish a formula for risk assessment (R=SC).
• The challenges of the pilot included the factors affecting
risk.
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FATALITIES IN ROAD TRAFFIC ACCIDENTS IN SWEDEN, 2007-2011
2007 2008 2009 2010 2011
Fatalities 471 397 358 283 334
By heavy trucks 92 74 50 52
In heavy trucks 6 4 2 5
Fatalities including heavy
trucks
98 78 52 57
% including heavy trucks 21% 20% 15% 20%
Of which in oncoming traffic 52 36 28 26
% fatalities in oncoming traffic 53% 46% 54% 46%
Fatalities per 100.000
inhabitants
4,7 2,8 3,3
Suicides 17 20
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Source: Swedish Association of Road Transport
PILOT IMPLEMENTATION OF THE ISO 39001: ROAD TRAFFIC SAFETY
MANAGEMENT SYSTEM IN MALAYSIA
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Pilot Organization
Royal Police Malaysia (Traffic)
Century Logistic Bhd PUSPAKOM Sdn Bhd
PILOT IMPLEMENTATION IN MALAYSIA• National Mirror Committee To ISO/TC 241has established Malaysian Steering Committee for the implementation of the Road Traffic Safety Management System on 16 May 2012• Chair and Secretariat from MIROS
• Same members from NMC
• Develop roadmap on the implementation of ISO 39001
• SIRIM Training Services Sdn Bhd will develop training module and conduct the training
• Certification will be given by SIRIM QAS International Sdn Bhd
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Summary
• Overview of Global Road Safety
• ISO39001: Background
• Malaysia’s Involvement
• ISO39001: What is it all about?
• Pilot Cases: Japan, Sweden, Malaysia
29
Acknowledgements
• SOCSO (PERKESO)
• DG of MIROS
• Corporate Office MIROS
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