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ITES- 3S Ordering Guide
W52P1J-18-D-A024
26 December 2018
Array Information Technology, Inc. 13135 Lee Jackson Memorial Hwy,
Suite 210 Fairfax, VA 22033
(703) 340-6884 www.arrayinfotech.com
ARRAY ITES- 3S Ordering Guide
i
Table of Contents
Section Page
1.0 ITES-3S Contract ................................................................................................................ 1 1.1 Services ........................................................................................................................... 1 1.2 Cybersecurity Services.................................................................................................... 2 1.3 Information Technology Services ................................................................................... 3
1.4 Enterprise Design, Integration, and Consolidation ......................................................... 4 1.5 Network/Systems Operation and Maintenance ............................................................... 5 1.6 Telecommunications/Systems Operation and Maintenance ........................................... 5
1.7 Business Process Reengineering (BPR).......................................................................... 5 1.8 IT Supply Chain Management ........................................................................................ 5 1.9 IT Education & Training ................................................................................................. 6
2.0 Contract Terms.................................................................................................................... 6
2.1 Situations Requiring the Purchase of Hardware or Software ......................................... 6 2.1.1 Software .................................................................................................................... 6
2.1.2 Related Incidental Commercial-Off-The-Shelf (COTS) Hardware and Software ... 6 2.2 Security Requirements .................................................................................................... 7
3.0 ARRAY Team's Capabilities .............................................................................................. 7 4.0 Roles and Responsibilities ................................................................................................ 11
5.0 Ordering Information ........................................................................................................ 13 6.0 Contact Information .......................................................................................................... 14
6.1 Points of Contact ........................................................................................................... 14 6.2 Administrative Address ................................................................................................ 14
ARRAY ITES- 3S Ordering Guide
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1.0 ITES-3S Contract
The ITES-3S scope includes a full range of services and solutions necessary for the Army to
satisfy its support of the Army Enterprise infostructure and infrastructure goals with IT services
throughout CONUS and OCONUS locations, including warzone areas. The scope includes the
Command, Control, Communications, Computers, and Information Management (C4IM)
requirements as defined in Army Regulation 25-1 (AR 25-1). Additionally, ITES-3S will include
the services and solutions necessary for the Army and other services to transition from current
service-centric information environments to the enterprise JIE as directed by the DoD CIO.
ITES-3S facilitates IT services-based solutions under which contractors may be required to
provide a full range of equipment and software associated with those services. In addition to
equipment and software, incidental construction may be required to provide a total solution.
Therefore, end-to-end solutions to satisfy worldwide development, deployment, operation,
maintenance, and sustainment requirements are included. Also included is support to analyze
requirements, develop and implement recommended solutions, operate and maintain legacy
systems and equipment. The types of services and solutions required for this acquisition will fall
under the following Task Areas: Cybersecurity Services; IT Services; Enterprise Design,
Integration, and Consolidation; Network/Systems Operation and Maintenance;
Telecommunications/Systems Operation and Maintenance; Business Process Reengineering; IT
Supply Chain Management; and IT Education & Training. It is the intent of the Government to
establish a scope that is broad, sufficiently flexible to satisfy requirements that may change over
the period of performance, and fully comprehensive so as to embrace the full complement of
services that relate to IT.
ITES-3S allows for ordering by all DoD and Federal agencies, but is being specifically crafted to
be utilized as a strategic source for the Army.
All efforts supported under this contract are provided in accordance with Department of Defense,
United States Army, DOD Intelligence Information Systems (DoDIIS), and National Security
Agency standards as applicable to each task order.
Efforts under this contract support industry best practices when prescribed by the aforementioned
standards.
1.1 Services
The Army strives to sustain and improve the existing LWN and Army Enterprise Services while
also undertaking the initiative to transition to the JIE. The ITES-3S service solutions provides the
required support to achieving these initiatives.
As cited in AR 25-1, the C4IM Services List is the foundation of the LWN Services Catalog. The
LWN Services Catalog identifies and defines IT services supported or provided by Army
Network Enterprise Centers (NEC). The service portfolios identified are: Cyber-security
Services; IT Services; Business Process Reengineering; Enterprise Design, Integration, and
Consolidation; Network/Systems Operation and Maintenance; Telecommunications/Systems
Operation and Maintenance; IT Supply Chain Management; and IT Education & Training.
The JIE is dependent upon developing and implementing new technical capabilities on an
unprecedented scale. As described in “The Department of Defense Strategy for Implementing the
ARRAY ITES- 3S Ordering Guide
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Joint Information Environment, September 18, 2013,” the JIE focuses around six complex
technical areas:
Single Security Architecture (SSA) – Establishing an SSA will collapse network security
boundaries, reduce the Department’s external attack surface, enable better containment
and maneuver in reaction to cyberattack, and standardize management, operational, and
technical security controls.
Network Normalization – DoD’s current system of disparate network, processing, and
storage infrastructures impedes internal and external collaboration for the warfighter and
mission partners. As such, a foundational aspect of achieving the JIE is to provide a
single, protected information environment that securely, reliably, and seamlessly
interconnects warfighters.
Identity and Access Management – Optimized Global Identification, Authentication,
Access Control, and Directory Services are central to satisfying the warfighter’s need for
a portable identity and the ability to share contact information between organizations.
Enterprise Services – An enterprise service is a service, like email, that is provided in a
common way across the Department, and is provided by a single organization acting as
the enterprise-service provider. DoD is emphasizing development and deployment of
enterprise services as part of JIE that are designed to operate in deployed, disconnected,
or low-bandwidth information environments.
Cloud Computing – DoD’s move to cloud computing presents challenges, especially in
the management of thousands of shared computer servers, cybersecurity (as part of single
security architecture), resilience and failover, and migration of software applications onto
the cloud.
Data Center Consolidation – The DoD will continue to consolidate computing power by
closing and consolidating data centers across the Department, while concurrently
identifying existing data centers to be transitioned into JIE Core Data Centers (CDCs).
Data center consolidation will be integral to facilitating the move the Department to a
standardized computing architecture.
The service portfolios identified below support the design, implementation, and sustainment of
these JIE technical areas.
1.2 Cybersecurity Services
As defined in Department of Defense Instruction (DoDI) 8500.01, Cybersecurity is the
“prevention of damage to, protection of, and restoration of computers, electronic
communications systems, electronic communications services, wire communication, and
electronic communication, including information contained therein, to ensure its availability,
integrity, authentication, confidentiality, and nonrepudiation.”
Cyber Security Development/Solutions D310
Cyber Operations D310
Computer Network Defense and Offense Services D310
Identity Management Solutions D310
Continuous Monitoring Solutions/Services D310
Cyber Security Architecture D307
Cyber Forensics & Analytics D310
Mobile Security Solutions D304, D310
ARRAY ITES- 3S Ordering Guide
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Computer Security Awareness and Training D310
Computer Security Incident Response D310
Information, System, Data, and Physical Security D310
Mainframe Automated Information Security Support D310
Biometrics D310
Continuity of Operations D301, D324
Contingency Planning D302, D324
Critical Infrastructure Protection D301, D324
Cryptographic Support and Service D310
Disaster Recovery D301, D324
Policy and Compliance D306, D307
Public Key Infrastructure and CAC authentication D310
Remote Monitoring/Intrusion Detection D310
Security Architecture Design D307, D310
Security Hardening D310
Secure Video Teleconferencing D310
System Certification and Accreditation D310
System Recovery Support Services D301, D310, D324
1.3 Information Technology Services
The Committee on National Security Systems (CNSS) Instruction No. 4009 defines Information
Technology as “Any equipment or interconnected system or subsystem of equipment that is used
in the automatic acquisition, storage, manipulation, management, movement, control, display,
switching, interchange, transmission, or reception of data or information by the executive
agency. For purposes of the preceding sentence, equipment is used by an executive agency if the
equipment is used by the executive agency directly or is used by a contractor under a contract
with the executive agency which 1) requires the use of such equipment or 2) requires the use, to
a significant extent, of such equipment in the performance of a service or the furnishing of a
product. The term information technology includes computers, ancillary equipment, software,
firmware and similar procedures, services (including support services), and related resources.”
Application and Service Hosting R415, R425, D301, D317, D318, D322, D324, D325
Automated Workflow System Development and Integration D318, R412, R413, R425,
D324, AD24, AD25
Big Data Analysis/Management D306
Configuration Management D301
Capacity Management D301
Computer Aided Design/Engineering/Management (CAD/CAE/CAM) D313
Computer Systems Administration, Management, and Maintenance D301
Design/Specifications for Information Systems D306
Data and/or Media Management D303, D311
Data Storage Management D309, D301, D325
Data Warehousing D325, D324, D310, D311, D312, D315
Database Applications Development D311, D399, D308
Design/Specifications for Information Dissemination D309
DODAF-based Operational & System Architecture Design & Development D307
Economic/Business Case Analysis (Cost/Benefit and Risk) D324
ARRAY ITES- 3S Ordering Guide
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Electronic Commerce and Electronic Data Interchange Support D324
Global/Geographic Information Systems D315
Informatics D303, D306, D309, D311, D399
Information Architecture Analysis D307
IT Architecture Support D307
Internet/Intranet/Web Applications/Network Computing D305, D308, D316
Legacy Systems Modernization D308
Performance Benchmarking/Performance Measurements D308
Property Management D301
Section 508 Compliance Support D308
Simulation and Modeling R412
Software/Middleware Development D308
Source Data Development D308
Statistical Analysis D306
Systems Development and Software Maintenance D308, D319
Systems Programming D308
Video Teleconferencing/Audio /Visual/Media Systems D301
Voice over Internet Protocol (VOIP) D304
Web and Computer Systems Decision Support Tools D305, D310, D322
Web Enabled Applications D305, D310, D322
1.4 Enterprise Design, Integration, and Consolidation
Collaboration Systems/Facility Development R425
Compliance with Interoperability Standards R425
Cost Benefit/Cost Effectiveness Analysis R425, D324
Independent Verification and Validation R425
Information and Knowledge Engineering R425
Information Management Life Cycle Planning/Support R425, D324
Integrated Solutions Management R425
Knowledge Engineering/Management R425
Market Research and Prototyping R425
Measuring Return on Investment (ROI) R425, D324
Earned Value Management R425
Product Integration R425
Reliability and Maintainability R425, D324
Requirements Analysis R425
Resource Planning Systems Development and Integration R425
Resource Systems Management R425
Resource Systems Planning R425
Reverse Engineering R425
Software Engineering R425
Software Life Cycle Management R425
Systems Integration R425
Technology Insertion R425
Test and Evaluation R425, H258, H259
Wireless Networking R425, D322
ARRAY ITES- 3S Ordering Guide
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1.5 Network/Systems Operation and Maintenance
Computer Center Technical Support D301, D399
Commercial Off-the-Shelf Software Products and Support D316
Computer Systems Administration D316
Computer Systems Facilities Management and Maintenance D301
Licensing Support D319
18Legacy Systems Maintenance D319, D320
Network Management D316
Help Desk Support D321, D324, D399
Desktop Support D321, D324, D399
Software License Management D319
Supply Chain Management D321, D324, D399
Network Infrastructure Support D321, D324, D399
Office Automation Support D321, D324, D399
Seat Management/Asset Management D321, D324, D399
1.6 Telecommunications/Systems Operation and Maintenance
Telecommunications Infrastructure Office Automation Support D321, D324, D399
Voice over IP Support D304
Handset Management/Asset Management D321, D324, D399
1.7 Business Process Reengineering (BPR)
BPR is a means to restructure an organization by means of a radical reassessment of its core
processes and predominant competencies and often involves the analysis and redesign of
workflow within and between enterprises. BPR helps entities to radically restructure their
organizations by focusing on the ground-up design of their business processes.
Benchmarking/Operational Capability Demonstrations R412
Business Case Analysis D307, D324
Customer Relationship Management D325
E-Business Planning and Support D325
Functional Requirements Decomposition D324, D314
Gap Analysis D324, D314
IT Capital Planning D314
Quality Assurance D314, H159
Risk Management D324, D314
Workflow Analysis D324, D314
1.8 IT Supply Chain Management
Logistics D318, D324
Purchasing D314, D318, D324
Inventory Management D318, D324
Vendor Management D318, D324
Subcontractor Management D318, D324
ARRAY ITES- 3S Ordering Guide
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1.9 IT Education & Training
User Training Purchasing D318, D399, U001
Instructional Design and Modeling & Simulation U008, U012, R412
Design & execution of computer-generated imaging/training U008
2.0 Contract Terms
Contract Ceiling $12,100,000,000 The contract maximum represents the total requirement for the life of the contract (including options, if exercised)
Period of Performance Nine (9) years: 60 month base period Four 12 month options
Pricing Structure Firm Fixed Price Time and Material Cost Reimbursement
Performance-Based Contracting Preferred method for acquiring services
Fair Opportunity to Be Considered Subject to FAR 16.505
Ordering Guidance and Process Per Program Director, Army Computer Hardware, Enterprise Software and Solutions (CHESS) ITES-3S Ordering Guide dated September 2018
2.1 Situations Requiring the Purchase of Hardware or Software
2.1.1 Software
In situations where it is necessary to purchase new commercial software, including preloaded
software, to satisfy the requirements of a particular TO, the contractor will first be required to
review and utilize available DOD Enterprise Software Initiative (ESI) agreements.
If software is not available to the contractor through a DOD ESI source, the contractor shall be
authorized to obtain the software through an alternate source. For Army users, a Statement of
Non-Availability (SoNA) is required from CHESS when acquiring non-ESI software regardless
of the dollar value. The customer shall access the SoNA process, located on the IT e-mart at
https://chess.army.mil/Content/Page/SONA. The SoNA should be included in the TO file upon
award.
For DOD users, a Non-DOD contract certification and approval is required for software buys,
with the exception of the Microsoft Premier software IAW DFARS 217.78. This Non-DOD
documentation is required because the ESI Blanket Purchase Agreements are established against
General Services Administration (GSA) ID/IQs.
2.1.2 Related Incidental Commercial-Off-The-Shelf (COTS) Hardware and Software
If related incidental hardware and software are required for a particular TO, the CHESS
hardware contracts are the preferred source of supply. For Army users, it is the mandatory source
for hardware and software IAW Army Federal Acquisition Regulation Supplement (AFARS)
5139.101. CHESS also has a representative sample list on its web site of Commercial IT
Products and Services authorized for use by customers worldwide. A request for quote may be
submitted for products not found on the CHESS site. If the hardware and related software
required is not available from a CHESS contract or the authorized list, the contractor shall be
authorized to obtain the hardware through an alternate source.
ARRAY ITES- 3S Ordering Guide
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For Army users, a SoNA is required for purchase of products from another source regardless of
dollar value. The listing of COTS hardware available from CHESS sources can be viewed on the
IT e-mart at https://chess.army.mil. The customer shall access the SoNA process, located on the
IT e-mart at https://chess.army.mil/Content/Page/SONA. The SoNA should be included in the
TO file upon award.
2.2 Security Requirements
Contractor personnel performing work under ITES-3S shall have the appropriate security
clearance as specified in each individual task order at time of the proposal submission, and shall
maintain the level of security required for the life of the contract. Overarching security
requirements and contractor access to classified information shall be as specified in the DD Form
254, “Department of Defense Contract Security Classification Specification,” for each TO, as
required.
3.0 ARRAY Team's Capabilities
ARRAY has an extensive resource pool of experienced personnel that we will use to meet ITES-
3S TO requirements. We will supplement and strengthen our own qualifications with known and
pre-screened subcontractors to meet the U.S. Army’s ITES-3S PWS requirements for the
required technical/management skills, technologies, techniques, geographic presence, and
leverage our collective customer intimacy. Our partners have demonstrated successful technical
and functional performance on their current contracts within the Task Area scenario scope of
work required for future ITES-3S TOs. As technology requirements evolve, ARRAY will further
enhance the team by adding new companies, as necessary, to bring the skills, commitment, and
strategic perspective that will be critical in partnering with the U.S. Army and client agencies to
meet and exceed ITES-3S objectives.
ARRAY and our partners bring a diversity of corporate-level industry partnerships that align
with the U.S. Army’s technical enterprise and JIE vision. Our current team consists of:
Partner Size/Socio-Economic Category
ITES-3S Service Portfolio(s) Supported
BIAS Corporation LB IT Services
Enterprise Design, Integration, and Consolidation
BPR
Binary Group SB IT Services
BKM Global
VOSB, SDVOSB
IT Services
Enterprise Design, Integration and Consolidation
Blueridge IT Solutions, Inc. VOSB, SDVOSB
IT Services
IT Education & Training
Broadleaf, Inc.
SDB, Native Hawaiian
Cybersecurity Services
IT Services
Enterprise Design, Integration, and Consolidation
Chainbridge Solutions, Inc. SDB, WOSB IT Services
Enterprise Design, Integration, and Consolidation
ARRAY ITES- 3S Ordering Guide
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Partner Size/Socio-Economic Category
ITES-3S Service Portfolio(s) Supported
BPR
CoSolutions, Inc. WOSB Cybersecurity Services
IT Services
Enterprise Design, Integration, and Consolidation
Network/Systems O&M
Telecommunications/Systems O&M
BPR
IT Supply Chain Management
IT Education & Training
EMW, Inc. SB Cybersecurity Services
Network/Systems O&M
Telecommunications/Systems O&M
IT Supply Chain Management
Evanhoe & Associates, Inc.
SDB, VOSB, SDVOSB
Cybersecurity Services
IT Services
Enterprise Design, Integration, and Consolidation
Network/Systems O&M
BPR
IT Supply Chain Management
ExperSolve, Inc.
SB IT Services
BPR
Global Resource Solutions, Inc. (GRS)
VOSB, SDVOSB
Cybersecurity Services
IT Services
Hickory Ground Solutions, LLC
SDB, Tribally-Owned
Cybersecurity Services
IT Services
Enterprise Design, Integration, and Consolidation
Network/Systems O&M
BPR
IT Education & Training
I3solutions, Inc. SB IT Services
The Inteq Group, Inc.
WOSB IT Services
Enterprise Design, Integration, and Consolidation
BPR
IT Education & Training
Invictus Technical Solutions, LLC (ITS)
VOSB, SDVOSB
Cybersecurity Services
IT Services
Enterprise Design, Integration, and Consolidation
Network/Systems O&M
BPR
IT Supply Chain Management
KBRwyle LB Cybersecurity Services
IT Services
ARRAY ITES- 3S Ordering Guide
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Partner Size/Socio-Economic Category
ITES-3S Service Portfolio(s) Supported
Enterprise Design, Integration, and Consolidation
Network/Systems O&M
Telecommunications/Systems O&M
BPR
IT Supply Chain Management
IT Education & Training
Life Cycle Engineering, Inc. LB Cybersecurity Services
IT Services
Network/Systems O&M
BPR
Link Solutions, Inc. (LSi) LB Cybersecurity Services
IT Services
Enterprise Design, Integration, and Consolidation
Network/Systems O&M
Telecommunications/Systems O&M
BPR
IT Supply Chain Management
IT Education & Training
Logistics Systems, Inc. (LSI)
SDB, VOSB, SDVOSB
Cybersecurity Services
IT Services
Enterprise Design, Integration, and Consolidation
Network/Systems O&M
BPR
IT Education & Training
Moriarty & Associates Consulting Corporation
SB Cybersecurity Services
IT Services
Enterprise Design, Integration, and Consolidation
Network/Systems O&M
BPR
Nationwide IT Services (NIS) SDB, VOSB, SDVOSB
Cybersecurity Services
IT Services
Enterprise Design, Integration, and Consolidation
Network/Systems O&M
BPR
IT Education & Training
Octo Consulting Group LB Cybersecurity Services
IT Services
Enterprise Design, Integration, and Consolidation
Network/Systems O&M
BPR
IT Education & Training
ARRAY ITES- 3S Ordering Guide
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Partner Size/Socio-Economic Category
ITES-3S Service Portfolio(s) Supported
Pelatron Inc. SB Network/Systems O&M
Telecommunications/Systems O&M
IT Supply Chain Management
The Perduco Group WOSB IT Services
Enterprise Design, Integration, and Consolidation
BPR
Renegade Technology Systems, Inc. (RTSI)
SDB Cybersecurity Services
IT Services
Enterprise Design, Integration and Consolidation
Network/Systems O&M
Telecommunications/Systems O&M
BPR
Sigmatech, Inc. LB Cybersecurity Services
IT Services
IT Supply Chain Management
IT Education & Training
SJ Technologies, Inc.
SDB, WOSB, Cybersecurity Services
IT Services
Enterprise Design, Integration and Consolidation
Network/Systems O&M
SP Global
SB Cybersecurity Services
IT Services
Enterprise Design, Integration, and Consolidation
IT Supply Chain Management
IT Education & Training
Start To End Networks, LLC
SB Cybersecurity Services
IT Services
Enterprise Design, Integration, and Consolidation
Network/Systems O&M
Telecommunications/Systems O&M
BPR
IT Supply Chain Management
IT Education & Training
Sumaria Systems, Inc. LB Cybersecurity Services
IT Services
Enterprise Design, Integration, and Consolidation
BPR
Teksouth Corporation
SB Cybersecurity Services
IT Services
Enterprise Design, Integration, and Consolidation
ARRAY ITES- 3S Ordering Guide
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Partner Size/Socio-Economic Category
ITES-3S Service Portfolio(s) Supported
Network/Systems O&M
BPR
TEKsystems, Inc. LB IT Staffing
TSI Global Companies, LLC LB IT Services
Enterprise Design, Integration, and Consolidation
Network/Systems O&M
Telecommunications/Systems O&M
Unissant, Inc.
SDB IT Services
Enterprise Design, Integration, and Consolidation
BPR
Ward ENG Support Services (WESSGRP)
SDB, WOSB, HUBZone
Cybersecurity Services
Wildflower International WOSB, HUBZone
IT Products and services [ITES-3H prime contractor]
Windstream Communications LB Cybersecurity Services
Network/Systems O&M
Telecommunications/Systems O&M
Zavda Technologies, LLC
SDB, WOSB, VOSB, SDVOSB
Cybersecurity Services
IT Services
Enterprise Design, Integration, and Consolidation
Network/Systems O&M
4.0 Roles and Responsibilities
This section provides a summary of the roles and responsibilities for the primary organizations in
the ITES-3S contract process.
Army Contracting Command, Rock Island (ACC-RI)
Serves as the PCO for the ITES-3S contracts. The PCO has overall contractual
responsibility for the ITES-3S contracts. All orders issued are subject to the terms and
conditions of the contract. The contract takes precedence in the event of conflict with any
order or the Ordering Guide.
Provides advice and guidance to Requiring Activities’ (RA), OCOs, and contractors
regarding contract scope, acquisition regulation requirements, and contracting policies.
Approves and issues base ITES-3S contract modifications.
Represents the Contracting Officer position at various contract-related meetings.
Program Director, Army Computer Hardware, Enterprise Software and Solutions
(CHESS)
Designated by the Secretary of the Army as the Army's primary source for commercial
IT.
Performs the functions of Program Manager (PM) for the ITES-3S contracts.
Requiring Activity (RA)s / Administrative Contracting Officer Representative (ACOR)
for this acquisition
ARRAY ITES- 3S Ordering Guide
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Maintains the IT e-mart, a no-fee flexible procurement strategy through which an Army
user may procure COTS IT hardware, software, and services.
The CHESS IT e-mart website is: https://chess.army.mil.
With support from the Information Systems Engineering Command, Technology
Integration Center, CHESS assists Army organizations in defining and analyzing
requirements for meeting the Army’s enterprise infrastructure and infostructure goals.
Works with other RAs, including those outside of the Army, to help them understand
how ITES-3S can best be used to meet their enterprise requirements.
Conducts periodic meetings with the prime contractors, e.g., In-Process Review, as
needed to ensure requirements, such as approved DOD standards, are understood.
Requiring Activity
Defined as any organizational element within the Army, DOD, or other Federal
Agencies. Roles and responsibilities include:
‒ Adheres to the requirements and procedures defined in the ITES-3S contracts and
these ordering guidelines.
‒ Defines requirements.
‒ Prepares TO requirements packages.
‒ Funds the work to be performed under ITES-3S orders.
‒ Provides personnel to evaluate proposals submitted.
‒ Provides past performance assessments.
‒ Monitors and evaluates contractor performance.
Ordering Contacting Officer
OCOs within the Army, DOD, and other Federal agencies are authorized to place orders
within the terms of the contract and within the scope of their authority.
Not authorized to make changes to the contract terms and/or conditions. The OCOs
authority is limited to the individual orders.
Serves as the interface between the contractor and the Government for individual orders
issued under the ITES-3S contracts.
Responsible for determining if bundling of requirements (see FAR 2.101) is in
compliance with FAR 7.107.
Responsible for determining whether consolidation of requirements, compliance, and
approval are IAW DFARS 207.170.
Responsible for requesting, obtaining, and evaluating proposals/quotations and for
obligating funds for orders issued.
The OCO reserves the right to withdraw and cancel a task if issues pertaining to the
proposed task arise that cannot be satisfactorily resolved.
Responsible for identifying when Earned Value Management System is applicable at the
TO level IAW DFARS 252.234-7002.
Order Contracting Officer’s Representative
Task Order CORs will be designated by letter of appointment from the OCO.
Serves as the focal point for all task activities, and primary Point of Contact (POC) with
the contractors.
ARRAY ITES- 3S Ordering Guide
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Provides technical guidance in direction of the work; not authorized to change any of the
terms and conditions of the contract or order.
Shall use the measures and standards set forth in the Quality Assurance Surveillance Plan
(QASP) to assess contractor performance, thereby ensuring the quality of services
required by the TO are met.
Obtains required COR training. Note: The Army Contracting Command (ACC) COR
Guide provides a list of approved COR training courses:
https://www.us.army.mil/suite/doc/24452057&inline=true.
Array Information Technology
The principle role of ARRAY is to perform services and/or deliver related products that
meet requirements and/or achieve objectives/outcomes described in orders issued under
the ITES-3S contracts.
5.0 Ordering Information
Ordering under the contract is decentralized, and is authorized for ordering by all DoD and
Federal agencies, but is being specifically crafted to be utilized as a strategic source for the
Army. Orders may be placed by any Ordering Contracting Officers within the aforementioned
agencies against this contract. No agency pass-through or service fees are associated with this
contract. Individual task orders will be awarded by the Ordering Contracting Officers.
This is a Multiple Award Task Order (MATO) IDIQ contract. Individual task orders allowed
under this agreement are Fixed Price (FP), Time and Materials (T&M), and Cost Reimbursement
(CR).
Any request for deviation from the terms of this Contract must be submitted to Contracting
Officer.
All orders issued under this contract are subject to the terms and conditions of the contract. The
contract takes precedence in the event of conflict with any order.
All services under this contract will be ordered by issuance of written task orders in accordance
with FAR subpart 16.5, Indefinite Delivery Contracts as implemented by DFARS 216.505,
Indefinite Delivery Contracts. An appropriate order form (DD Form 1155) shall be issued for
each order.
The Ordering Contracting Officer will initiate the task order process by the issuing a Task Order
Request (TOR). The Contractors shall respond to all TORs within the proposal submission date,
as specified in the TOR submittal instructions.
The contractor is responsible for all bid and proposal costs incurred in performance of the
contract.
Performance under orders shall commence only after receipt of an executed order via facsimile,
e-mail, or by verbal direction from the OCO. If verbal direction is given, written confirmation
will be provided within five working days of the verbal order. The Government shall not be
obligated to reimburse the Contractor for work performed, items delivered, or any costs incurred,
nor shall the Contractor be obligated to perform, deliver, or otherwise incur costs except as
authorized by duly executed orders.
ARRAY ITES- 3S Ordering Guide
14
The Army’s complete instructions and requirements for the use of the ITES-3S contract are
available and maintained online by the Program Director, CHESS at the IT emart located at
https://chess.army.mil. Services will be acquired by issuing individual task orders.
Contract types will be determined in accordance with the Federal Acquisition Regulation (FAR)
and Defense Federal Acquisition Regulation Supplement (DFARS) based on the circumstances
of each order.
All Task Orders must incorporate DFARS clause 252.232.7006, Wide Area Workflow Payment
Instructions.
CHESS's ITES-3S Ordering Guide is available on the CHESS IT e-Mart website,
https://chess.army.mil, which establishes guidelines for customers placing orders against this
contract. The current Government contract points of contact are listed in the ITES-3S Ordering
Guide.
6.0 Contact Information
6.1 Points of Contact
Program Manager:
Blair Vorgang
Operations Manager:
Kristin Brewer
Contract Manager:
Scott Sayers
Phone Number:
301-345-8188 ext. 4837 (ITES)
Contact Email:
Army Website:
https://chess.army.mil
6.2 Administrative Address
Array Information Technology, Inc.
7474 Greenway Center Drive
Suite 600
Greenbelt, Maryland 20770-3523
Cage Code: 3CY03