BS TOURISM PRESENTS

On the Job Training at Jaunts and Journeys Travel Centre

The Practicumers & Staff

Indeed there are more than7,107 reasons to travel around the Philippines to explore the bounties and beauties as well as the hospitable and friendly faces of the people found in each and every island of the Philippines whether it is traveled by air, land or sea, its the experience that really matters which have brought life to the travel agencies. It was a privilege to be accomplish our on the job training at one of the prestigious travel agency in Bacolod, the Jaunts and Journeys Travel Centre.

Introduction

This presentation is mostly dedicated to our beloved teachers and to people in the industry who gave their unwavering support to teach us and to be a part of journey towards achieving our professional degree.

In this regards, we acknowledge the goodness and unselfishness of JJTC owner and staff who made our on the job training experiences substantially successful.

The Business Overview

Mr. Frederick PeJaunts and Journeys Travel Centre Owner

Jaunts and Journeys Travel Centre is a

Sole Proprietorship

business owned by Sir Frederick Pe.

Jaunts & Journeys Travel Centre was awarded the Plaque of Recognition as Top Operator for year 2000-2001, bringing the most number of tourists in the province of Cebu by DOT & Ayala Centre Cebu.

It was awarded by the SuperFerry Philippines the Cash Prize, Plaque of Recognition, Trophy and an International Travel privilege for being the top outlet for the years 2000, 2001 and 2002 in the entire Negros Island. The Negros Occidental Private Schools, Sports, Cultural Educational Association (NOPSSCEA) endorsed us as the official travel agency for all Private Schools in Negros Occidental for the school year 2003-2004.

Jaunts & Journeys through the years...

These awards & citations have inspired us to continue to grow. We already opened a branch at room 507-A Kahirup Bldg. Guanco St. Iloilo City and at 61 Real Cor. Sta. Rosa St. Dumaguete City, Negros Oriental. In fact, recently we launched our Ticket Express promo, a door to door delivery of tickets (Cebu Pacific, PAL, Air Philippines,

Supercat, SuperFerry) within Bacolod City. Passporting, boat charters, seminars, conventions, events management are among our other services. We also offers International airline ticketing, Asian cruises and International tour packages.

This year 2010, in partnership of the Department of Tourism Officer Richard Gordons "Biyahe tayo WOW Phils. Program", it decided to design travel packages for Government officials & DILG units known as " Lakbay Aral" as part of their familiarization exposure to the beauty of Islands Philippines.

Operated by the best and the most dynamic veterans in the travel industry, Jaunts and Journeys Travel Centre have been able to prove our expertise by giving the best quality service to all our clients that had booked in them. Indeed, if you are looking for personalized service, this is the right place. Definitely, great value for your money.

Practicum Trainings

It was a privileged for us to be trained with Amadeus system by one of the staff in Jaunts and Journeys because it used by many travel agents nationwide. We we’re exposed on the overview of the system and how to use codes for reservations, special services additions and to view the availability of the ticket class for both outbound and inbound flights of different airlines both local and international.

Training for Amadeus System(training mode)

The Ticketing OperationsWe are servicing ticket reservations to the passengers via internet and through sub agents as well.

Answering Phone Calls We have experienced practicing our Communication Skills through phone calls and we are assessed as well by their regular staff about the passengers infos. that should be gathered in conversation.

Accommodating Walk-In Clients

Most of the time, clients are asking questions about ticket fares and promos, sea tranport fares,tours and about the documents needed abroad. Others are students who inquire for educational tours and giving their payments for their tour.

Accommodating Walk-In Clients

Photocopying Photocopying is

indeed helpful in travel agency business because it caters the need of the customers to have a copy of the tour packages, Visa requirements and other services that you are rendering.

Sales Inventory At the end of the Day, we always make Sales Inventory about the revenue we have for a day to keep track on the amount of deposit that we have in every Airline and shipping lines as well as sub agents that we are attached with.

The Amenities

Computer Unit, Internet and Amadeus System

Laptop, Telephone & Printer

Photocopier

Mini Bus/ Coaster

Magazines

Hotel and Resort Brochures

Services Offered: Inbound Ticketing Outbound Ticketing Passporting Visa assistance Events Management Local/Domestic Tours International Tours Hotel,Resort & Van

Booking Authentication Specialized Tour

Packages Special Interests Tours Tour Guiding

Tour Packages

Passport Processing

Paula Luz P. LabisCharlotte Gegato

Racel Clied Mombay

Prepared by: