JCP ASSOCIATE TUTORIAL

JC Penney WCSO Tutorial

Presented byLevolor*Kirsch

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Training Objectives

Placing an Order– Product Configuration– Advanced Options– Preparing Customer Info– Review and Place Order

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Getting Started

Log in to Computer– Associate must log on to

computer system with their username and password

– The system will log out after a period of non-use

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Placing an Order

Step 1- Click on “Home” tab

Step 2- Click on Product category

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Placing an Order

Step 3- Choose your Vendor

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Placing an Order

Step 4- Choose your Specific Product Enter customer’s desired product specifications and click configure

– Specify fabric type and quantity of shades

Kirsch Cellular Products

Kirsch Cellular Lot Numbers

Quantity of shades desired

Product Lead Time

Configure to continue to next screenKirsch Cellular

Product Description

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Kirsch Product Type

Placing an OrderStep 6- Configure Your Product- Standard options

Enter Width to nearest 1/8”

Enter Shade Height to Nearest 1/8”

Shade Color

Mounting option inside or outside

Desired Control Positions

Headrail type

Warning Section: If additional info is needed, there will be a red x here noting the error

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Placing an OrderStep 6- Configure Your Product- Standard options (cont)

Shade color with color number and picture of swatch

Adjacent room description

Multiple Blinds per headrail option

Enter room that shade will be placed in to ID it from other shades in order

If there are no errors in order, this box will display no errors and you may move to next step

Control Positions

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Placing an Order Step 7- Configure Your Product- Advanced options –If you do not find a particular option on the standard

orders screen, check the advanced options tab to find additional upgrades

Butting a blind configuration

Current Price of Shade (before sale discounts)

Bottomrail handle option

Side by side blind option

This is where you would order a skylight pole

Click on Advanced Options tab for additional options

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Placing an Order

Step 8- Prepare Order• Review order content and ensure the following are correct:

– Style, color, width/length, mount, controls, options, and quantity

Regular Retail Price

Sale Price

Total Order Price

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Placing an Order

Step 9- Prepare Customer Info, Place order

Enter customer shipping information

Choose whether to ship to store or customer address

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Placing an Order

After the order is submitted, the customer receives a print out and there is a 72 hour window in which the customer can change their order. After the 72 hours, the order is final and no further changes can be made.

And Finally…..