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a presentation about ecomerce
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E-COMMERCE
MD. Jewel RanaFebruary 20, 2013
INTRODUCTION
What is E-Commerce
Electronic commerce, commonly known as e-commerce, is a type of industry where buying, selling, transferring, or exchanging products, services, and/or information via electronic networks and computers.
Example: 1. An individual withdraws funds
from an automatic teller machine (ATM)
2. Reserving a hotel room over the internet.
3. Selling physical goods using website e.g. flowers, cards, magazines, shoes, electronic items
E-commerce Process
Customer relationship
Redesign Business Process (outside-in)
Applying Technology
Why
What
How
Brief History of E-Commerce
E- commerce meant the facilitation of commercial transactions electronically, using technology such as Electronic Data Interchange (EDI) and Electronic Funds Transfer (EFT), allowing businesses to send commercial documents like purchase orders or invoices electronically.
Brief History of E-Commerce (cont)..
1980sThe growth and acceptance of credit cardsAutomated teller machines (ATM) Telephone bankingAirline reservation system
Brief History of E-Commerce (cont)..
1990sThe Internet commercialized and users
flocked to participate in the form of dot-coms, or Internet start-ups
Innovative applications ranging from online direct sales to e-learning experiences
Brief History of E-Commerce (cont)..
2000sMany European and American business
companies offered their services through the World Wide Web.
Since then, People began to associate a word “e-commerce”
Types of E-Commerce
B2B (Business-to-Business)
C2B (Consumer-to-Business) C2C (Consumer-to-Consumer) B2C (Business-to-Consumer)
Types of E-Commerce(cont)..
Business-to-business (B2B): Businesses make online transactions with
other businesses. Companies doing business with each other such as manufacturers selling to distributors and wholesalers selling to retailers.
Types of E-Commerce(cont).. C2B (Consumer-to-Business)
A consumer posts his project with a set budget online and within hours companies review the consumer's requirements and bid on the project. The consumer reviews the bids and selects the company that will complete the project. Enlace empowers consumers around the world by providing the meeting ground and platform for such transactions.
Types of E-Commerce(cont).. C2C (Consumer-to-Consumer)
There are many sites offering free classifieds, auctions, and forums where individuals can buy and sell thanks to online payment systems like PayPal where people can send and receive money online with ease. eBay's auction service is a great example of where person-to-person transactions take place everyday since 1995.
Types of E-Commerce(cont).. B2C (Business-to-Consumer)
Online transactions are made between businesses and individual consumers. E.g. Amazon.com, eBay.com.
Benefits of E-Commerce
Benefits to organizations Benefits to consumers
Benefits to organizations
Global reach Cost reduction Supply chain improvements Extended hours: 24/7/365 Customization Improved customer relations
Benefits to consumers
More products and services Cheaper products and services Instant delivery Information availability Participation in auctions
Business applications
Email Instant messaging Online shopping and order tracking Online banking Shopping cart software Teleconferencing Electronic tickets
History E-commerce in Bangladesh
History of E-commerce in Bangladesh
6%
5%
4% 3%
1%
0%
1971 1980 1990 2000 2010
growth rate 0% 0.5% 1.02% 2.11% 4.80%
Summary and Conclusion The Internet has lead to the birth and evolution
E-commerce. E-commerce has now become a key component of many organizations in the daily running of their business.
As the Internet and in turn E-commerce has developed, and continues to evolve and grow, it is vital that any organization, in any particular industry, must base its strategic planning around such a rapidly growing medium.
Thank You
Are there any questions?