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Joint Information Systems Committee 18/04/23 | | Slide 1
Learners’ experiences of e-learning
Rhona SharpeProject Director, Support & Synthesis projectOxford Centre for Staff and Learning DevelopmentOxford Brooes University
WithHelen BeethamGreg BenfieldEta de CiccoEllen Lessner
Findings
Joint Information Systems Committee
In their own words
Joint Information Systems Committee
Joint Information Systems Committee
Phase 2 Projects
LEaD University of Edinburgh Learner Experiences across the Disciplines
BLUPs Warwick and Northumbria Students' Blending Learning User Patterns
PB-LXP The Open University Learners’ experiences of blended learning environments in a practice-based context
LExDis University of Southampton Disabled Learners’ Experiences of e-learning
THEMA Oxford University Exploring the experiences of Master’s students in technology rich environments
STROLL Hertfordshire and Hertford Regional College Student Reflections on Lifelong e.Learning
E4L University of Northampton, Northampton College, Norths Adult and Community Learning e-Learning for Learners
Joint Information Systems Committee
Key messages
18/04/23 | slide 5
Joint Information Systems Committee
Learners have access to, and expect to use, a great deal of personal technology
Joint Information Systems Committee 18/04/23 | slide 7
Personal technology
There is high ownership and access to personal technology, but note institutional differences
Where access or ownership is lacking, students feel disadvantaged
Most students are not sure how to use personal technology to aid study,
My whole life is on my laptop: pictures, music, every Word document I’ve created since high school is on here. (Thema)
Joint Information Systems Committee
Learners are living complex lives and need to be connected
Joint Information Systems Committee 18/04/23 | slide 9
Flexibility, reliability, convenience
Learners are living complex lives.
Learners are positive about VLEs where they provide easy access to everything they need
High expectations for robust, visible, ubiquitous services.
Time is a constraint, and a persistent worry for disabled learners
My favourite piece of technology is “my phone, because I record lectures ... I am more likely to watch what I have recorded than to log on the [VLE] and to go through the long procedure of finding something…” (E4L)
Joint Information Systems Committee
Learners make extensive use of peer support networks
Joint Information Systems Committee 18/04/23 | slide 11
Working with others
Extensive use of social networking sites – for recreational use
Extensive use of peers for support, especially technical support
Technologies used to support the process of groupwork
Social networking used where they have a cohort identity
“University e-mail I don’t really use for people at University, I usually use texting, Facebook or MSN. If they’re on-line, on MSN, I know hopefully they’ll respond straightaway. You can get an immediate response with phones and Messenger.” (E4L)
Joint Information Systems Committee
‘Digital natives’ are not necessarily digitally literate
Joint Information Systems Committee 18/04/23 | slide 13
Study habits and strategies
New learners are conservative in their study habits and approaches
Influenced initially by prior educational experience, and later by their tutors
Disabled learners are agile technology users who understand the affordances of technology
Learn skills from each other
“Well firstly if I want to look anything up… I will usually Google it... Then I would fire up MSN… Finally [the VLE] and all the resources the University makes available online.” (STROLL)
Joint Information Systems Committee 18/04/23 | slide 14
Learner differences
There are many differences between learners; which may be due to, prior experience, discipline, and context
Learners show evidence of maturing, in use of online resources, and organising themselves.
Some learners are more digital than others, and there is still a small minority who prefer not to engage with technology
Joint Information Systems Committee 18/04/23 | slide 15
1. to allow access to learning flexibly to fit in with their busy lives (flexibility in time and location)
2. to maintain social connections and support networks
3. for entertainment and leisure activities
4. to access information and resources efficiently and drawing on a wide pool
5. careful, strategic uses to meet identified needs (e.g. discipline specific or personal)
Learners’ uses of technology
Joint Information Systems Committee
Learners have much to contribute
Joint Information Systems Committee
Effective e-learners?
I kind of trust Wikipedia when the article is not a stub, and as regards Google, it depends on the results I am given, of course. If the websites look too personal and not trustworthy and scientific enough, I try to find a better source or at least another source which supports the facts provided by the non-reviewed resource. (Madeline, Thema)
I had to learn Excel the other day for a directed activity. I found the lecture hard to follow so I went on You Tube and found a video on setting up a formula. (Lottie, LeXDis).
If there was a question I couldn’t do and found no useful material on I used windows Live Messenger to discuss that particular question with friends. (STROLL)
18/04/23 | slide 17
Joint Information Systems Committee
Effective e-learners?
Had a phone tutorial with my supervisor referring to a support document he emailed to me – I digitally recorded the tutorial and saved it as a digital file on my laptop. This has then been playing while I make the adjustments to the document. (BLUPS)
One of the group members was not able to make it today so what we did we were connected by using MSN Messenger so we were discussing notes. We were feeding back to the other person. (STROLL)
I’m kind of an internet maniac because I don’t feel safe if I can’t get online … I moved three times since I came here and on the first night I really cannot get the internet at first. And then I just feel so empty (Liling, Thema)
18/04/23 | slide 18
Joint Information Systems Committee
Want to know more?
18/04/23 | slide 19
Joint Information Systems Committee
The learner’s journey
– Most (not all) arrive confident, positive and enthusiastic about use of technology
– Increase in technology use over time, especially to access online information and discipline specific software
– Development in information seeking and handling skills
– Becoming more independent and organisational skills
18/04/23 | slide 20