JUNE 2012 EXAMINATION - dcc.edu.za · (GP-10) EXECUTIVE SECRETARY ... Examiner’s details 4. ... Annual Report 2011 Slide 2 Quarterly Revenue Comparison Table 1 Table 2

© DAMELIN CORRESPONDENCE COLLEGE – JUNE 2012 PAGE 1 OF 10

EXEBUS

JUNE 2012 EXAMINATION

DATE: 6 JUNE 2012

TIME: 09H00 – 12H30 TOTAL: 250 MARKS

DURATION: 3½ HOURS PASS MARK: 40%

(INCLUDES 30 MINUTES FOR PRINTING)

(GP-10)

EXECUTIVE SECRETARY

THIS EXAMINATION PAPER CONSISTS OF 3 SECTIONS:

SECTION A: CONSISTS OF POWERPOINT QUESTIONS ANSWER ALL THE QUESTIONS (80 MARKS)

SECTION B: CONSISTS OF EXCEL QUESTIONS ANSWER ALL THE QUESTIONS (70 MARKS)

SECTION C: CONSISTS OF THEORY QUESTIONS ANSWER ALL THE QUESTIONS (100 MARKS)

INSTRUCTIONS:

1. Read the following instructions carefully before answering the paper, as failure to act upon them will result in a loss of marks.

2. Write your answers in your answer book, which is provided in the exam. 3. Ensure that your name and student number are clearly indicated on your answer book. 4. Write your answers in either blue or black ink in your answer book. 5. Read each question very carefully before you answer it and number your answers exactly as the

questions are numbered. 6. Begin with the question for which you think you will get the best marks. 7. Note the mark allocations for each question – give enough facts to earn the marks allocated.

Don't waste time by giving more information than required. 8. You are welcome to use diagrams to illustrate your answers. 9. Please write neatly – we cannot mark illegible handwriting. 10. Any student caught cheating will have his or her examination paper and notes confiscated.

The College will take disciplinary measures to protect the integrity of these examinations. 11. If there is something wrong with or missing from your exam paper or your answer book, please inform

your invigilator immediately. If you do not inform your invigilator about a problem, the College will not be able to rectify it afterwards, and your marks cannot be adjusted to allow for the problem.

12. This paper may be removed from the examination hall after the examination has taken place.

NOTE: FOR ADDITIONAL INSTRUCTIONS PLEASE TURN TO PAGE 2.

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ADDITIONAL INSTRUCTIONS Invigilator: 1. Software needed for this exam: Microsoft PowerPoint 2007 and Microsoft

Excel 2007.

2. Students do not require access to Microsoft Outlook.

3. Please hand students a labelled disk for sections A and B and an answer book for Section C. Also hand students a blank CD for them to submit their work on.

4. Students must save their work on the disk and hand in the disk as well as a printed-out copy of all their answers.

5. Supply students with a permanent marker in order for them to label their blank CDs.

6. Please ensure that each student hands in the disk on which they have saved their work, an answer book, a printed out copy of their work, the question paper and the instruction CD.

Students: 1. Insert the disk provided by the invigilator in the D:/ drive of your computer.

2. Save all your answers onto the blank disk which you will also receive from the invigilator using the file names given in the instructions for Sections A and B. Please note: No answers for Sections A and B will be retrieved after the examination if you forget to save work on the disk provided.

3. Please write the following on your blank disk:

Your name and student number.

Subject name

Exam code

Examiner’s details

4. Use the answer book provided to complete Section C of the examination.

5. In addition to the saved work, please print out a copy of all your answers for Sections A and B and hand it in with your exam disk and answer book.

6. Be sure to give the labelled disk, your printed hard copies and answer book to your invigilator for marking.

7. Instructions on how to save your work to disk:

Save your PowerPoint file to My Documents as:

June Exam 2012 Section A

Save your Excel file to My Documents as:

June Exam 2012 Section B

Exit PowerPoint and Excel.

Go into My Documents and right click on the file that you want to write onto your disk.

Scroll down to the ‘Send To’ drop down box and select the CD drive (Usually drive D).

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A dialogue box will appear, supplying the following options:

A disk title: please enter your student number, name and surname here.

A choice of the type of disk you want to write: select the first option and click Next.

Your information will now be loaded onto the disk.

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__________________________________________________________________________

SECTION A: POWERPOINT (80 MARKS) __________________________________________________________________________

ANSWER ALL THE QUESTIONS __________________________________________________________________________ 1. Create the following presentation and save it as Regency Hotel Group. Slide 1

Regency Hotel Group Annual Report 2011

Slide 2

Quarterly Revenue Comparison

Table 1 Table 2

Picture

Table 1

1st quarter 2011

Jan Feb March

Revenue (million)

11 10 25

Net profit (million)

3 2,5 9

Table 2 2nd quarter 2011

April May June

Revenue (million)

3 68 24

Net profit (million)

0,825 35 10

EXECUTIVE SECRETARY


Slide 3

Graphic Analysis

Graph

Slide 4

The future: (quarter 3)

Smart Art

Instructions: Slide 1 1. Apply any theme setting. 2. Format the title with the following settings:

Font style: Italic

Font size: 32

Alignment: Right 3. Format the sub-title with the following settings:

Font colour: Red

Font size: 24

Font style: Lucida Sans, Bold

Alignment: Left 4. Insert an arrow anywhere on your slide. (15) Slide 2 1. Insert the title (refer to the slide sketches on page four) and format the title

with the following settings:

Font style: Lucida sands, Bold

Font size: 37

Alignment: Centre 2. Insert the tables supplied on page three of the question paper, making sure

to merge the cells in the top row of each table. This will provide a space for you to insert the table headings.

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3. Insert the picture supplied (entitled 'Image slide 2') under the tables on your slide.

4. Animate the picture that you have inserted in such a manner that it flies

in after the appearance of the tables. (15) Slide 3 1. Insert the title: 'Graphic Analysis'. 2. Insert a column chart using the supplied information, entitled 'Chart in

Microsoft Office PowerPoint for slide 3'. (20) Slide 4 1. Insert the title: 'The future: (quarter 3)'. 2. Format the title, using the following settings:

Font style: Aharoni, Bold.

Font size: 41

Font colour: Green

Alignment: Centre 3. Insert a smart art design named, 'Continuous Block Process'. 4. In the three blocks supplied in your smart art design, type the following:

Cost cutting techniques

Analysis of competitors

Cost-benefit analysis 5. Animate your smart art in such a manner that each block appears

separately. (16) 6. Apply the same slide transition to all slides. (3) 7. Insert a note on slide three: Revenue – expenses = net profit. (2) 8. Insert a footer including the following:

Date and time on each slide

Slide number on each slide

Regency Hotel Group Annual Report 2011 (6) 9. Print your presentation as a hand-out, including two slides per page. (3) [80] 10. Save your PowerPoint presentation. For instructions on how to save your

presentation to the disk, please refer to the student instructions on page two of this paper. [80]

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__________________________________________________________________________

SECTION B: EXCEL (70 MARKS) __________________________________________________________________________

ANSWER ALL THE QUESTIONS __________________________________________________________________________ 1. Create the following spreadsheet in Excel and save the spreadsheet as

'Total viewers per town during the 2010 Soccer World Cup.'

A B C D E

1 Week 1 34645 756674 456786 1432

2 Week 2 34562 644566 654765 5432

3 Week 3 53553 456748 986734 1234

4 Week 4 23452 345643 345235 1244

(5) 2. Format your spreadsheet as follows:

Font type: Calibri

Font size: 14

Page set-up:

Page orientation: Landscape

Margins: Top: 2,5 cm

Bottom: 2.5 cm.

Left Hand Margin: 1,9 cm

Right Hand Margin: 1,9 cm.

Centre on Page horizontally and vertically

Header / Footer:

Custom Header: Name, Surname and Student Number.

Custom Footer: Page 1

Sheet: Add grid lines to your work sheet. (11) 3. Change the column width of Columns A – E to 3,5 cm. (3) 4. Delete sheet two. (2) 5. Rename sheet one 'Viewers'. (2) 6. Insert two rows at the top of your worksheet. (2) 7. Merge cells A1 to E1. (3) 8. Enter the following heading in upper case in cell A1: 'TOTAL VIEWERS

PER TOWN DURING 2010 SOCCER WORLD CUP'. (4)

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9. Apply the following formatting to your heading in row 1:

Font type: Calibri, Bold

Font size: 14

Font colour: Blue (4) 10. Insert a column between columns D and E. (3) 11. Insert the following text in row 2:

B2: Stellenbosch

C2: Johannesburg

D2: Cape Town

E2: Springs

F2: Wellington (5) 12. Apply the following formatting to row 2:

Text Alignment: Centred.

Font type: Calibri, Bold (3) 13. In column E, enter the following data:

Week 1: 4121

Week 2: 12441

Week 3: 2312

Week 4: 4325 (4) 14. Centre the data in E3:F6 (4) 15. In A7 insert the text: TOTAL and format it as follows:

Text alignment: Centre

Text style: Bold

Text colour: Red (4) 16. Use the autosum feature to add up the data in each column. (5) 17. Highlight B7:F7 using yellow. (3) 18. Use the autosum feature to calculate the total number visitors in Cell G7. (3) [70] 19. Save your spreadsheet. Note: Please print a copy of your worksheet 'Visits' and submit it with your disk (for instructions on how to save this worksheet to your disk, please refer to the student instructions on page two of this document). [70]

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__________________________________________________________________________

SECTION C: THEORY QUESTIONS (100 MARKS) __________________________________________________________________________

ANSWER ALL THE QUESTIONS __________________________________________________________________________ QUESTION 1 List any five items that must be displayed on a withdrawal slip. [5] QUESTION 2 List any eight banking source documents. [8] QUESTION 3 Name and briefly discuss each of the elements that should be included in a report. [12] QUESTION 4 Define the term 'audit' and discuss any three purposes of an audit. [8] QUESTION 5 In your own words, discuss the term 'contingency plan'. Make use of at least one example in your answer. [5] QUESTION 6 Discuss what the acronym 'SWOT' stands for as used in the context of a SWOT analysis. In your answer also address the meanings of each of the elements that make up the SWOT analysis and provide an example of each. [16] QUESTION 7 List any five characteristics of a good system. [5] QUESTION 8 Discuss the six steps to be applied when analysing a system. [8] QUESTION 9 Describe what each of the letters in the acronym 'SMART' stand for. [5]

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QUESTION 10 Write a paragraph in which you compare and contrast the terms 'goal' and 'objective'. [5] QUESTION 11 List any ten activities that are directly or indirectly related to the systems function in large organisations. [10] QUESTION 12 Discuss / define the following terms: (a) Organisational procedures (2)

(b) Internal customers (3)

(c) Functional manager (3) [8] QUESTION 13 List five uses of good information. [5] [100]

Section A: 80 marks

Section B: 70 marks

Section C: 100 marks

TOTAL: 250 MARKS