OBJECTIVETo obtain the position of

CORE COMPETENCIES

MS Office mastery Excellent Phone Etiquette Flexible, Coachable and Fast Learner Motivated and Proactive Customer Relationship Management Type Speed 80+ wpm

Punctual and Reliable MS Outlook Leadership skills Multitasking Highly Organized Working with a variety of people

PROFESSIONAL EXPERIENCE

CHILDCARE PROVIDER – November 2012 to Present

Acquired position through care.com—a professional organization for childcare workers. Provided full time child care for two families in the Austin area; Caring for children ages

newborn to 18 months. Stellar record of professionalism with references available.

CHILDREN’S CENTER OF AUSTIN/RAINBOW STATION – December 2009 to November 2012Position: Lead Teacher & Curriculum Coordinator

KAITLYN GREGORY

13920 ASHTON WOODS CR.AUSTIN, TX. 78727

(512) 975-9190KGREGORY519@GMAIL.COM

Kaitlyn Gregory

Created Lesson plans, Led co-workers with projects, Led meetings and provided care for children ages newborn to 6 years old.

Proficiency gained in multitasking, staying organized and dealing with a variety of people. Learned time management by following schedules and implementing lesson plans. Brought in new business for the company by leading tours and processing enrollment.

EMERSON ACADEMY – August 2007 to December 2009Position: Lead Teacher

Answered inbound calls, Implemented lesson plans, Worked with children of all ages with special needs.

Promoted to lead teacher with a few weeks of employment.

CHILI’S GRILL & BAR – May 2005 to August 2007Position: Server/To-Go

Answered phones and waited on multiple tables at the same time. Learned flexibility, multitasking, and worked with many people with different job roles. Provided excellent customer service and showed excellent internal professionalism. Received many compliments and was a “favored” server for many customers.

LOWE’S, INC – September 2004 to May 2005Position: Customer Service

Provided customer service, purchases, and returns. Collaborated with internal employees, external vendors and installers, all while maintaining

proper communication and professionalism. Learned DOS based software tools, Solution Configuration software, and Microsoft Outlook.

EDUCATION

TEXAS STATE UNIVERSITY 2005-2007 Early Childhood Education – Completed CDA in 2009

2

Kaitlyn Gregory

2011-present – Pursuing Mass Communications degree (focus on Marketing/Advertising and Minor in Journalism)

3