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EN
KIBSI – SharePoint 2016 Best Practice Settings and information
This whitepaper will explain to optimized settings, best practices
and known issues about Browser settings in order to enhance
the end user experience when accessing KIBSI-SharePoint.
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Table of contents.
Page
Contents
1 Browser Information
................................................................................................................................
3
2 KIBSI Logon
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4
3 Additional
help..........................................................................................................................................
5 4 Kapsch BusinessCom
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6
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1 Browser Information The following Browsers are supported by
SharePoint 2016: For example: Internet Explorer 10 & 11; Google
Chrome; Microsoft Edge; Find the full List here: Supported Browsers
NOTE
Microsoft Edge doesn't currently support some operations, like
drag-and-drop editing, but it will work soon. Also
note that other SharePoint functionality that relies on NPAPI or
ActiveX will not work on Microsoft Edge. > You
can work around each of these issues by using Internet Explorer
to perform these tasks. Only for external devices:
The following items need to be set-up in your browser settings
“trusted sites”.
Add the following items into your “trusted sites” settings.
> *.kapsch.net > *.kapschbusiness.com >
*.kapschpublictransport.com > *.kapschtraffic.com >
*.kapschcarrier.com To make this change: Internet Explorer
> >
Call the Internet Options in the tab “Tools” Click on the tab
“Security”, select “Trusted Sites”
> Click on “Sites” to define the Trusted Sites
https://docs.microsoft.com/en-us/SharePoint/install/browser-support-planning-0
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2 KIBSI Logon To logon to a KIBSI-SharePoint with a device not
managed by Kapsch central IT, please follow these steps:
> Click on the SharePoint link provided by a Kapsch employee
– a login page should appear (see below)
> Click into the User name field and type in your login data
– for example: [email protected] > Click into the Password
field and type in your Password – after you entered your login data
click on Log On
> If your Password expired – type in your old password and
choose a new one (you have to enter the new one twice) - then click
on OK
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If you have login issues – please check the following
points:
> there should be no space between Username and domain name
(for example: username@ domain.net) > please check your password
again, check if you have CAPS activated > please check if you
use one of the supported Browsers, please always ensure to use
latest Browser versions > if you still can’t log in – please
contact your Kapsch contact person
3 Additional help
If you are still having problems in reaching an area (time-out)
or you are having bad performance, the following steps
might help if you are using a supported Browser:
For example (Internet Explorer 10):
1: Restart your Browser
> if you still have issues after the restart - please try the
next steps 2: Restore Advanced settings:
> > >
Call the internet options in the tab “Tools” Click on tab
“Advanced” Click on “restore advanced settings”
3: Reset settings:
> > >
Call the internet options in the tab “Tools” Click on tab
“Advanced” First try => Click on “reset” without checking
“delete personal settings”
o External devices: you now have to set-up the “trusted sites”
as described in section 2 above. > If this does not help, try
=> Click on “reset” with checking “delete personal settings” and
follow the steps described
above for External devices or Kapsch IT managed devices.
4: Restart your PC
> if this step does not help please inform your Kapsch
contact person about this issue
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Kapsch BusinessCom, a Kapsch Group company, generated revenue of
more than EUR 320 million in fiscal year 2015/16 with its 1,200
employees. The comprehensive portfolio of products and solutions
of the leading digitalization partner in Austria and the CEE region
includes
technology solutions for stable, intelligent, and – most
importantly – secure ICT infrastructure, in addition to facility
solutions for smart building
and security technology, multimedia and business services for
outsourcing applications, and innovative digitalization solutions
that are custom
tailored for specific industries. With its Consult – Deploy –
Operate approach, Kapsch is able to cover the entire ICT solution
lifecycle for its
customers. Kapsch is independent of specific manufacturers and
utilizes the best technologies available from the world’s leading
suppliers,
such as Cisco, HP, and Microsoft, and combines them with
solutions from its partner network of research institutions and
application providers.
Kapsch BusinessCom has more than 17,000 customers that include
OMV, Allianz, ORF, Erste Bank, Vodafone, and ÖBB, and provides
customer service for them both locally and globally in around 40
countries.
>>> www.kapsch.net
Kapsch BusinessCom AG | All rights reserved. Kapsch BusinessCom
AG retains all right, title and interest of the content and the
information of this document. Kapsch BusinessCom AG in particular
reserves all rights in respect of
copying, duplication, distribution, modification or translation
of the content, whether in whole or in part.
Kapsch BusinessCom AG | Wienerbergstraße 53 | 1120 Vienna |
Austria | P +43 50 811 0 | F +43 50 811 9995 | [email protected]
| www.kapsch.net | www.kapschbusiness.com
