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Your Business is safer in our Scotland

Keep Your SME Safe Online

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On 22nd February 2013, Claire Taylor from the Scottish Business Crime Centre came along to the East Lothian Coffee Morning networking group to share best practice for keeping your business, staff and customers safe from online fraud.

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Page 1: Keep Your SME Safe Online

Your Business is safer in our Scotland

Page 2: Keep Your SME Safe Online

Practical advice for keeping You, Your Employees and your Business safe on the internet

Page 3: Keep Your SME Safe Online

Research

Banking

Shopping

Browsing

Work

Socialising

Everything!!

Page 4: Keep Your SME Safe Online

Stop sensitive data being accessed

Prevent access to your bandwidth and data allowance being used

Stop inappropriate material being downloads.

Secure your router or HUB

Page 5: Keep Your SME Safe Online

Public WIFI

Do not send personal information

Use commercial hotspot providers

Use a Virtual Private Network

Ensure you have effective antivirus

Page 6: Keep Your SME Safe Online

Spyware, worms, trojans, adware and malware

Email attachments

USB connected devices

Consequences

Identity Theft

Fraud

Corruption of data

Page 7: Keep Your SME Safe Online

SPYWARE Type of virus which is designed to steal information about

computer activity

Takes screen shots

False advertisements

Copying bank details

Page 8: Keep Your SME Safe Online

PHISHINGFraudulent emails used to gain personal information and

to open new accounts

Emails arrive claiming to be from your bank credit card company etc

Can be identified by their poor quality

Page 9: Keep Your SME Safe Online

Spot a Scam

Generic greetings

Bad spelling and

Grammar

Use of real information

Threats that require action

Requests for personal information

and passwords

Use the name of

well known companies

Page 10: Keep Your SME Safe Online

Actions

Ensure you have anti virus and it is up to date

Use secure WIFI and websites

Do not open or click on any links and delete emails.

Do not provide account details.

If you think you have responded to a scam, change passwords, PIN numbers and contact the bank

Page 11: Keep Your SME Safe Online
Page 12: Keep Your SME Safe Online

52% mobile phones are

smartphones

47.8 million iphones sold

in last 4 months of

2012

28% of internet usage

is from smartphones

22.9 million ipads sold in

last 4 months of 2012

Page 13: Keep Your SME Safe Online

Spot the difference?

Page 14: Keep Your SME Safe Online

Never disclose passwords

Look out for shoulder surfers Report unusual activity

Use strong passwordsUse a secure connection

Page 15: Keep Your SME Safe Online

Search and use reputable companies

Ensure third party payment sites are secure

Use Paypal when paying an individual

Page 16: Keep Your SME Safe Online

Choose a site that will keep you anonymous

Choose a name that does not reveal personal information

Choose public places if you choose to meet

Only provide information that you feel comfortable with

Do not post personal information

Page 17: Keep Your SME Safe Online

Profiles should be private Learn how to use the site privately

Do not reveal personal information Do not talk about future plans

Page 18: Keep Your SME Safe Online
Page 19: Keep Your SME Safe Online

www.ecrimescotland.org.uk

www.getsafeonline.org

www.sophos.com

www.sbcc.org.uk

Page 20: Keep Your SME Safe Online

Questions?