Key Performance Indicator SurveyStudent Overview

Winter 2011

KPI ambassador

Please put away your cellphones, Blackberrys, iPhones, iPads and laptops.

…and help build the reputation of your college.

Your chance to weigh in...

And now a few words about KPIs from your fellow students…

Last year’s KPI score for your

program

program

The KPI survey will ask you to weigh in on the OVERALL quality of …

services

facilities

Feedback on your Teachers coming soon in March– Check MoCoMotion for the link

Is anyone here…

completed this survey in June, November or since January 31st, 2011?

in your first semester or in advanced standing in their program?

not pursuing a certificate or diploma?

The wrong way to fill in the boxes:

The right way to fill in the boxes:

Section A:

Section B & C• These parts of the survey are all about

your program.

• Fill in the Importance and Satisfaction score for each item listed.

• If an item is not applicable to you, shade in ‘not applicable’ and move on to the next item.

• This section is about the quality of Mohawk’s facilities and services.

• Give a Usage, Importance and Satisfaction score for each item listed.

• If you did not use a service listed, you still need to give a Usage and Importance score.

Section D

Undecided…. it doesn’t help.

Undecided

Undecided

Be sure to complete questions:

14 26 44 45

14

26

44

45

If you have any KPI questions or comments:

kpi@mohawkcollege.caor

Ask The President