Leading Companies in Hotel

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    Vicky Prasad guptaSantosh kumar

    Rakesh Bhanj

    Hrishikesh Mishra

    Ghanshyam MahtoSweta Kumari

    Kumari AnkitaAlka Kumar

    Shivali Basaiwala

    Shewta Kumari

    Presented By

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    Hospitality is the relation between host and guest orthe act or practice of being hospitable. Specificallythis includes the reception and entertainment of guest,host or strangers.

    The word hospitality is derived from the Latin wordhospitalitem which means friendliness to guest.

    The concept of hospitality business started whenpeople started travelling away for business & theyneeded a place away from home which would cater alltheir needs.

    .

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    The travel and hospitality industry continues to be the sector, whichhas largely profited from the fast growing economy of India. This haslargely been due to the 4.4 m tourist arrivals in Financial Year 2007(13% growth) over the previous period. The compounded growth in

    tourist inflow over the last ten years (FY97-FY07) has been 4.3%,while in the last five years, growth stands at 11.6% per annum. Thehotel industry went through a rough patch between FY00 to FY04owing to factors like the Asian financial crisis, Afghan war, MiddleEast unrest, September 11 attacks, SARS and domestic riots.

    India occupies the forty-sixth position among the sixty touristdestinations in the world. The flourishing economy helped boost thedemand for the industry. Also, Efforts to diversify tourist attractions byoffering new products such as adventure tourism, wellness tourism,medical tourism and golf tourism are expected to have a positiveeffect on both foreign tourist arrivals and domestic tourism.

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    India has discovered the power of marketing andwith campaigns like Incredible India.

    Large scales regional and global events like theupcoming Commonwealth Games, Asian Gamesand the recent Indian Premiere League that buildsinterest about the nation.

    Process of getting approvals and licenses to buildand operate hotels are streamlined, together withstrong infrastructure development and investment.

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    EIH: - EIH, the flagship company of The Oberoi

    Group,

    Oberai Tower, Mumbai Oberai Hotel, Bangalore Oberoi- Trident, Mumbai

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    ITC-WELCOM GROUP has pioneered the concept of

    "BRANDEDACCOMMODATION" in the hospitality

    industry.

    In 2007,ITC WELCOMGROUP tied up withSTARWOOD to launch its premium brand, The

    LUXURY COLLECTION.

    The company has more than 75 hotels in India withabout 5500 rooms and is developing 27 more

    properties that will add about 3000 room.

    Cont

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    ITC HOTEL GROUP SEGMENTATION.

    SUPER DELUXE LUXURY HOTEL FIVESTAR HOTEL BUDGET HOTEL HERITAGE

    HOTEL

    ITC hotel ITC Sherton Welcome Fortune Welcome

    Luxury Hotels. Hotels. Hotels.

    Heritage.

    Collection.

    Cont

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    The Indian Hotels Company (IHCL), a subsidiary of

    Tata Group, is engaged in hoteliering and air catering

    business.

    IHCL and its subsidiaries are collectively known as Taj

    Hotels Resorts and Palaces.

    Taj Hotels Resorts and Palaces comprises of 59 hotels

    at 40 locations across India

    Cont

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    Taj Luxury Hotels Taj Business Hotel Taj Leisure Hotels

    Taj Hotel Taj Presidency Taj Beach Resort

    Taj Mahal Taj Blue Diamond Taj Cultural Center

    Taj Bengal Taj Connemara Taj Garden Reteats

    Taj Group of Hotel Segmentation

    Cont

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    Taj Mumbai Hotel Taj

    Taj Udaipur Taj Palace, Delhi

    Cont

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    The government could constitute a steering committee to review the demandand supply of the human resources in the hospitality industry and prepare plansfor developing qualitative human resources which are required for the presentday global industry. The committee should constitute with the members from allconcerned areas like:

    State and central tourism development commissioners

    Representatives from all areas of hospitality industry

    Members / president / secretary of the hotel management associations

    Members / president / secretary of the travel and tourism associations

    Representative from hotel employees association

    One member representative from international hotel chain

    The committee should review the present situation and suggest the steps to betaken to reduce the gap between the demand and supply of human resources inthe industry.

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    The committee should concentrate on the following issues mainly:

    Create a policy on industry institute interaction

    Establish an apex body to coordinate all the management institutes in

    the country

    For conducting common entrance test for all Govt. university / AICTE

    / private institutes in the country

    Curriculum development from time to time as industry requirement

    Fees structure for different courses in different institutes

    Appoint a committee to identify the requirements of qualifiedmanpower for International Hotels and also identify the ways to

    develop.

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    Tie ups with institutes

    Continuous training

    Sponsoring

    Research

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    Shortage of skilled employees

    Shortage of roomsIntense competition and image of India

    Customer expectation

    Manual back-end

    Human resource development

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    SWOT ANALYSIS.

    STRENGTH

    Demand supply gap

    Natural and cultural diversityGovernment support

    Increase in the current market share

    WEAKNES

    Poor support infrastructure

    Slow implementation

    Susceptible to political events

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    Opportunities

    Contribution of Hospitality in our GDP is 2% in 2006

    After 2006 it is increasing @ 7.3% per year.

    A lot of employment, can be provided by improving

    education structure and awareness about Hospitality.

    By increasing the number of tourist, utility of products

    will increase, which will increase our GDP.

    Threats

    No. of tourists arrivals are not sustained.

    Fluctuation in world economy

    Terrorist activity

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    FACTORSINFLUENCING HOSPITALITY

    SECTORIndian economy

    The maturing of Indian hotel market

    Hotel brand explosion in IndiaHospitality marketing trend

    Hotel development cost

    Food and beverages conceptManpower

    Technology and hospitality

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    To boost up the growth of tourism in India, the government has proposed toinvest Rs. 520 crores in 2007-2008. Tourism in expected to grow further overthe next few years due to the changes taking place on the demand and supplysides. The factors that will account for the further growth of tourism willinclude the following:

    Change in standards of livingMore disposable incomeBetter educationLong leisure time

    Aging population

    Owing to growth of tourism sector, infrastructure will improve, competition

    will increase, new products will come into markets and better services will beprovided. Due to the rapid growth in tourism, the hotel industry is alsobooming. Many international players like Le Meridian and Accor are headingtowards Indian markets to expand their business. With government's full supportin developing infrastructure, increase in demand, open sky policies andincreased competition, the hospitality industry is getting consolidated and hasmany more opportunities to grow further.

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    Trends that shape the future of hospitality sector are:

    Low Cost Carriers

    Budget Hotels

    Service Apartments

    Technology

    Loyalty Travel

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    According to Travel and Tourism CompetitivenessReport 2010, the contribution of hospitality in

    GDP is expected to be at US $ 187.3 billion

    by 2019.

    It is the second largest resource of Foreign

    Exchange Money in our country.

    Earning through international visitors was $16.34

    billion till Dec2009, and expected to increase toUS$ 51.4 billion in 2019.

    Except some speed breakers, Hospitality is

    emerging as a booming sector in our economy.

    CONCLUSION

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