Learn new things. Develop yourself. Inspire others. · Learn new things. Develop yourself. Inspire others. ... (PSP) 7-Feb 20-Feb Berlin, Germany English 36 Preparation Primary Departure

Learn new things. Develop yourself. Inspire others.

Learning & Development Program 2016

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Welcome ................................................................................................. 3

OCA Learning & Development Course Calendar ..................................... 4

Good to Know Before Applying for Courses ............................................ 6

Courses ................................................................................................... 7

Induction to MSF ................................................................................................................................... 8

Public Health ....................................................................................................................................... 12

Operations .......................................................................................................................................... 45

Humanitarian Affairs ........................................................................................................................... 48

Resources ............................................................................................................................................ 52

Management ....................................................................................................................................... 64

Training Skills ...................................................................................................................................... 78

Language ............................................................................................................................................. 81

Coaching & Mentoring .......................................................................... 83

Applications .......................................................................................... 87

Course Application Process ................................................................................................................. 88

Study Grant Application Process ......................................................................................................... 90

L&D Application Form ......................................................................................................................... 92

Letter of Motivation ............................................................................................................................ 95

Letter of Recommendation ................................................................................................................. 95

You Have Been Selected: What Happens Next? ................................................................................. 96

Information for HRCos .......................................................................... 99

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t Welcome The OCA Learning & Development department is proud to present to you the L & D Program for 2016.

You are key to the successful development, implementation and management of MSF’s social mission. We would like you to meet the requirements of your role whilst continuing to develop your skillset and expertise.

The primary responsibility for learning and development lies with each staff member, so with you, with the secondary support and motivation of your line manager.

In order to meet the challenges the OCA Strategic Plan shows, we will expand our offer throughout 2016. We will focus on other forms of learning like coaching and mentoring with the aim to improve your knowledge, behaviour and skills, while still offering training courses as well. The coming years, OCA has special attention for unlocking and using the potential of our national staff. This requires an important role for management in both headquarters and field in supporting and developing our field staff.

For MSF to operate as a modern, knowledge based organization, you need to work with and through others to succeed. This ‘networking’ where you contribute to and draw value from the work of your peers by sharing resources, collaboration, feedback, advice and innovations, is key to realize the ambition of the OCA Strategic Plan. This means that you should not only be able to apply what you’ve learned and experienced to existing work activities, but also be able to apply your competencies and skills to new and unfamiliar situations. This is why we will shift from a single instruction-driven training event, to more continuous learning and giving you tools from which you can take your own learning.

With the offer in this L&D brochure we hope to give you the opportunity to sharpen your knowledge and skills, give you a moment for reflection, refresh and energize yourself, make new connections and inspire others in your environment.

Manon Frenken

Head of OCA Learning & Development

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Course Start End Location Language Page

JANU

ARY

Advocacy for Human. Projects in Health 11-Jan 14-Jan Geneva, Switzerland English 49 Water, Hygiene & Sanitation in Emergencies (WHS)

18-Jan 28-Jan Kampala, Uganda English 43

Logistix & Supply 1-Feb 11-Feb Abidjan, Ivory Coast English 59

FEB

Populations in Precarious Situations (PSP) 7-Feb 20-Feb Berlin, Germany English 36 Preparation Primary Departure (PPD) 11-Feb 16-Feb Bonn, Germany English 9 Vehicle Fleet Management 29-Feb 9-Mar Bordeaux, France French 63

MARCH

HIV/TB Programmatic Course 6-Mar 18-Mar Cape Town, South Africa English 27 Medical Management Course (MMC) 7-Mar 18-Mar Egmond, Netherlands English 71 Senior Management Training (SMT) 7-Mar 18-Mar Egmond, Netherlands English 75 Response to Epidemics 14-Mar 18-Mar Paris, France English 38 Analysing Health Systems in Fragile & Conflict-affected Environments

14-Mar 1-Apr Amsterdam, Netherlands English 17

HR Coordinator Course (HRCC) 28-Mar 8-Apr Geneva, Switzerland English 67 Preparation Primary Departure (PPD) 31-Mar 5-Apr Bonn, Germany English 9

APRIL

Applied Security for Field Logisticians 1-Apr 6-Apr Kampala, Uganda French 53 Logistix & Supply 4-Apr 13-Apr Abidjan, Ivory Coast English 59 Sexual and Reproductive Health Workshop (SRH)

4-Apr 15-Apr Amsterdam, Netherlands English 39

Water, Hygiene & Sanitation for Health (WEDC I)

4-Apr 15-Apr Longborough, UK English 41

Financial Coordinator Course (FCC) 7-Apr 14-Apr Amsterdam, Netherlands English 67 Laboratory Workshop & Quality Control Training

11-Apr 20-Apr Nairobi, Kenya English 30

Project Management Course (PMC) 11-Apr 22-Apr Egmond, Netherlands English 74 Intermediate Medical Management Course (IMMC)

11-Apr 22-Apr Egmond, Netherlands English 72

Evaluating & Assessing MSF Programs 18-Apr 22-Apr Vienna, Austria English 46 Advanced Life Support in Obstetrics (ALSO) 25-Apr 29-Apr Copenhagen, Denmark English 13 BioMed Technician Course 25-Apr 3-May Brussels, Belgium French 55

MAY

Health Promotion Workshop 2-May 13-May Brussels, Belgium English 25 Advanced HIV & TB Clinical Training 9-May 20-May Cape Town, South Africa English 13 First Line Medical Training (FLMT) 9-May 20 May Brussels, Belgium French 68 Basic Logistics Course (BLoC) 9-May 20-May Brussels, Belgium French 54 Applied Security Course for Field Logisticians (ASCFL)

22-May 27-May Barcelona, Spain English 53

Logistics Management Course (LMC) 23-May 3-Jun Amsterdam, Netherlands English 70 Preparation Primary Departure (PPD) 26-May 31-May Bonn, Germany English 9 Basic Energy Course 30-May 4-Jun Kampala, Uganda English 56

JUN

E

Diagnosis & Treatment of Psychiatric Disorders

6-Jun 10-Jun Nairobi, Kenya English 19

Advanced Energy Course 6-Jun 11-Jun Kampala, Uganda English 57 Logistix & Supply 13-Jun 23-Jun Abidjan, Ivory Coast English 59 Water, Hygiene & Sanitation: Strategic Approaches (WEDC II)

27-Jun 8-Jul Longborough, UK English 42

JULY

Mental Health Course 4-Jul 15-Jul Egmond, Netherlands English 32 Preparation Primary Departure (PPD)

15-Jul 20-Jul Bonn, Germany English 9

AUG

Project Management Course (PMC) 15-Aug 26-Aug Egmond, Netherlands English 74 Intermediate Medical Management Course 15-Aug 26-Aug Egmond, Netherlands English 72 Water, Hygiene & Sanitation in Emergencies (WHS)

20-Aug 02-Sep Kampala, Uganda French 43

SEP

Preparation Primary Departure (PPD) 01-Sep 06-Sep Bonn, Germany English 9 Financial Coordinator Course (FCC) 08-Sep 15-Sep Amsterdam, Netherlands English 67 Applied Security Course for Field 11-Sep 16-Sep Barcelona, Spain English 53

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Logisticians (ASCFL) HR Coordinator Course (HRCC) 11-Sep 23-Sep Paris, France French 69 Advanced Life Support Obstetrics (ALSO) 12-Sep 16-Sep Copenhagen, Denmark English 13 Managing Nutrition & Vaccination 12-Sep 23-Sep Breville, France French 31 Water, Hygiene & Sanitation for Health (WEDC I)

12-Sep 23-Sep Longborough, UK English 41

International Surgical Workshop 14-Sep 17-Sep Duesseldorf, Germany English 29 Populations in Precarious Situations (PSP) 18-Sep 2-Oct Saint-Prix, France English 36 Sexual & Reprod, Health Workshop (SRH) 18-Sep 30-Sep Geneva, Switzerland French 39 Pharmacist Week 26-Sep 30-Sep TBD English 35 Logistix & Supply 26-Sep 6-Oct Abidjan, Ivory Coast French 59 Family Planning/Post-Abortion Care 26-Sep 14-Oct Nairobi, Kenya English 24

OCTO

BER

Basic Energy Course 3-Oct 8-Oct Kampala, Uganda French 56 Advanced HIV & TB Clinical Training 3-Oct 14-Oct Cape Town, South Africa English 13 First Line Medical Training (FLMT) 3-Oct 14-Oct Brussels, Belgium English 68 Basic Logistics Course (BLoC) 3-Oct 18-Oct Brussels, Belgium English 54 Field Management Course – Level 2 (FMC2) 6-Oct 12-Oct Nairobi, Kenya English 66 Logistics Management Course (LMC) 10-Oct 21-Oct Egmond, Netherlands English 70 Vehicle Fleet Management 17-Oct 28-Oct Kampala, Uganda English 63 Training of Trainers (TOT) 17-Oct 21-Oct Nairobi, Kenya English 80 Training of Trainers (TOT) 24-Oct 28-Oct Nairobi, Kenya French 80 BioMed Technician Course 24-Oct 1-Nov Brussels, Belgium English 55 Preparation Primary Departure (PPD) 28-Oct 02-Nov Bonn, Germany English 9

NO

VEMBER

Financial Coordinator Course (FCC) 04-Nov 11-Nov Amsterdam, Netherlands English 67 Tropical Pediatric Course (TPC) 14-Nov 22-Nov Blantyre, Malawi English 40 Drug Resistant TB Workshop 20-Nov 25-Nov Cape Town, South Africa English 20 Intensive Course Humanitarian Affairs (ICHA)

21-Nov 02-Dec Amsterdam, Netherlands English 50

Applied Security Course for Field Logisticians (ASCFL)

23-Nov 28-Nov Kampala, Uganda French 53

DEC

Response to Epidemics 05-Dec 09-Dec Paris, France French 38 Mental Health Course 05-Dec 16-Dec Egmond, Netherlands English 32 HR Coordinator Course (HRCC) 05-Dec 16-Dec Amsterdam, Netherlands English 69

TO BE DECIDED

Diagnosis & Treatment of Psych. Disorders TBD TBD TBD French 19 Emergency Surgical Prep for Disaster & Conflict

TBD TBD TBD English 21

European Course in Tropical Epidemiology TBD TBD TBD English 23 ICT Officer Training – Advanced TBD TBD TBD English 60 Integrated Approach to Care for Survivors of Sexual Violence

TBD TBD Nairobi, Kenya English 28

Non-communicable diseases course (NCD) TBD TBD Erbil, Iraq English 33 Nutrition Online Course TBD TBD Online EN & FR 34 WatSan Workshop TBD TBD TBD English 44

ON

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Advanced Life Support Obstetrics at Field Level (ALSO-Field)

4 days Project training room and clinical site

EN or FR 16

Emergency Triage Assessment & Treatment (ETAT)

4 days Project locations English 22

Field Management Course – Level 1 FMC1) 6 days In the mission EN or FR 65 Field Management Course – Level 2 (FMC2) 6 to 8 days In the mission EN or FR 66 Helping Babies Breathe (HBB) 2 days Project locations English 26 ICHA-Field 4 to 6 days In the mission English 51 MSF Way eLearning Modules 30-90 minutes per

module Online English 11

People Management Course for Office Staff 1 day In OCA office locations English 73 SANOU 3 + 2 ½ days In the mission EN or FR 10 Training Delivery Workshop (TDW) 1 day In OCA office locations English 79 Training of Trainers (TOT) 5 days In the mission EN or FR 80

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On the course sheets, you can find all relevant information about the course, such as an overview of the course objectives, content and target group. The following format is used to list practical information about the courses:

Start & End Date Location Language Working Back Period

Application of learning With optimal preparation, engaging delivery and recurring evaluation of our courses, we strive to make the learning experience for you as effective as possible. Learning, however, is a process, and it doesn’t start or stop just at the course event. The Learning & Development department considers that continuous learning is a key element to effectively improve the competencies which have been addressed during a training course and therefore stresses the importance of the application of learning. Application of learning is defined by when participants subsequently use the knowledge, skills and attitude acquired during a course in their daily work.

The application of learning is achieved in various activities and methods commonly referred as training follow-up. The responsibility for the application of learning is shared between you, as the course participant, and your supervisors. It is the responsibility of the learner (you) to apply what you have learned during the course in your daily work and to complete the follow-up activities which have been identified during the course. It is the responsibility of your supervisor to facilitate and support you during the process. Both you and your supervisor need to agree to the responsibilities towards the application of learning prior to submitting a course application.

A certificate of attendance will be issued after completion of a MSF-OCA course.

Working Back Period For most courses, we have a working back period in place: a period that you agree to keep working for MSF OCA after completing the course. This way we invest in our staff and you show your commitment to the organization. For each course, the working back period is listed on the course sheet.

Course Application You can apply for courses in this brochure using the application process as explained on page 87. Here, you will also find the application form and templates for your motivation letter and the recommendation letter. In some cases, someone else than your line manager needs to provide the recommendation letter; if so, this is stated clearly on the course sheet. You should send the application form and both letters to the L&D Officer (developmentofficer@ amsterdam.msf.org) at least two months before the course start date, unless otherwise stated on the course sheet. For more information on what happens after you have been selected to attend a course, see You Have Been Selected: What Happens Next? on page 96.

mailto:[email protected]


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Planned Courses Course Page Preparation Primary Departure (PPD) 9 MSF Way eLearning Modules 11

On-demand Courses Course Page SANOU 10

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t Preparation Primary Departure (PPD)

Prepare new field volunteers for their first mission

You have, or will soon, start your first mission with MSF. So much you’ll need to know and understand! Where do you start? What will you do? How will you manage? After this course, you will know it all!

YOU WILL LEARN ABOUT MSF’s principles and values Essential people management skills Staying safe and secure, and with

limited stress Speaking out and advocacy

YOUR PROFILE You are a new field volunteer with less than 3 months MSF experience.

COURSE HIGHLIGHTS Returned volunteers share their

experiences Lively discussions in a varied group of

participants Making new connections

AFTER THE COURSE You are expected to apply what you’ve learned in this course in your day-to-day activities in the field.

INTERESTED? You cannot apply for this course as participants are selected by invitation only.

Feb 11-16 Bonn, Germany English Mar 31-Apr 5 Bonn, Germany English May 26-31 Bonn, Germany English Jul 15-20 Bonn, Germany English Sep 1-6 Bonn, Germany English Oct 28-Nov 2 Bonn, Germany English

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Strengthen staff’s ability to act as MSF Ambassadors

SANOU means welcome in the Hausa language which is spoken in areas of West Africa. This course empowers you to not only talk to your colleagues and beneficiaries about MSF but also partner organizations, local communities and others in the non-MSF world.

YOU WILL LEARN ABOUT What is MSF? What is the history of MSF? Where does MSF work? What are MSF’s resources? What is the MSF Association?

YOUR PROFILE You are a member of our national staff, or you are an international staff member who did not attend a PPD.

COURSE HIGHLIGHTS Interactive games Lively discussions Delivered by your national staff

colleagues

AFTER THE COURSE We encourage you to apply what you’ve learned about MSF and spread the word about our principles and our work amongst your family and friends. We also hope you feel empowered to talk to others about what we do!

INTERESTED? You cannot apply for this course. Course participants are selected by the CMT of the mission. But, if you are interested in learning more about MSF, please let your HRCo know and see if a SANOU can be scheduled in your mission!

On demand In mission English or French

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t MSF’s Way eLearning Modules

Highlighting key concepts, tools and guidelines

In some aspects, MSF is really not like the outside world. Sometimes we have good reasons to deviate from the outside world standards due to the contexts we work in or the situations we encounter. The MSF Way series highlight key concepts, tools and guidelines for different topics, at a very basic level.

YOU WILL LEARN ABOUT What is OCA? What is MSF OCA’s definition? What is MSF OCA’s way? What is MSF OCA’s perspective? What tools can you use at MSF OCA?

YOUR PROFILE You are working in the field or in the office and you have an interest in a certain module.

AVAILABLE TOPICS New topics are added throughout the year. Currently available are: MSF: An Introduction ICT at MSF Medical Data Management

Diagnostics at MSF HR Management Staff Management with Homère Medical Data Management Nutritional Programs at MSF Fleet Management Medical Supplies Communication Hardware & ICT Sexual & Reproductive Health Construction Management HIV & TB in MSF Programs Biomedical Equipment Management Mental Health & Psychiatry Power & Electricity WatSan at MSF Excel Basics at MSF

Note: Each module will take between 30 to 90 minutes to complete.

INTERESTED? Send your name, job position, personal email address (so not a shared inbox), and name of the module to the Development Officer. You will then receive information on how to access the module in our online learning environment.

Self-registration Online English

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Planned Courses Course Page Advanced HIV & TB Clinical Training 13 Advanced Life Support in Obstetrics (ALSO) 14 Advanced Life Support in Obstetrics (ALSO-TOT) 15 Analysing Disrupted Health Systems 17 Diagnosis & Treatment of Psychiatric Disorders – eLearning 18 Diagnosis & Treatment of Psychiatric Disorders – Face-to-Face 19 Drug Resistant TB Workshop 20 Emergency Surgical Preparation for Disaster & Conflict 21 European Course in Tropical Epidemiology (ECTE) 23 Family Planning & Post-Abortion Care 24 Health Promotion Workshop 25 HIV/TB Programmatic Course 27 Integrated Approach to Care for Survivors of Sexual Violence 28 International Surgical Workshop 29 Laboratory Workshop & Quality Control Training 30 Managing Nutrition & Vaccination 31 Mental Health Course 32 Non-Communicable Diseases (NCD) 33 Nutritional Online Course 34 Pharmacist Week 35 Populations in Precarious Situations (PSP) 36 Response to Epidemics 38 Sexual & Reproductive Health Workshop (SRH) 39 Tropical Paediatric Course (TPC) 40 Water, Hygiene & Sanitation for Health (WEDC I) 41 Water, Hygiene & Sanitation: Strategic Approaches (WEDC II) 42 Water, Hygiene & Sanitation in Emergencies (WHS) 43 WatSan Workshop 44

On-demand Courses Course Page Adv. Life Support in Obstetrics at Field Level (Field ALSO) 16 Emergency Triage Assessment & Treatment (ETAT) 22 Helping Babies Breathe (HBB) 26

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t Advanced HIV & TB Clinical Training

Manage complex HIV & TB patients in a resource limited context

After completing this course, you will be able to diagnose and comprehensively manage complex HIV and TB patients using current evidence-based medicine within a resource limited MSF context.

This is a clinical, not a programmatic course. The two-week course consists of one lecture week and one practical week.

YOU WILL LEARN ABOUT Diagnosing and managing opportunistic infections (including TB): Smear negative TB Drug resistant TB Complications of combined HIV & TB

treatment Non TB mycobacteria (MAC etc.) Problem identification & solutions Advanced Kaposi’s sarcoma Cryptococcal meningitis and its

complications

Managing common HIV clinical presentations in different systems: Neurology (Space occupying lesions,

meningitis, leg weakness) Respiratory (PCP, Bacterial pneumonia) Hepatology (Hepatitis B, drug induced

hepatitis) Gastroenterology (acute vs. chronic

diarrhoea) Nephrology (including HIVAN) Haematology (cytopaenias, lymphoma) Dermatology Ophthalmology (Common

presentations including ophthalmic zoster and CMV retinitis)

Antiretroviral therapy (ART): Recognize and manage serious ART

toxicities (especially nevirapine-related)

Recognize and manage immune reconstitution inflammatory syndrome (IRIS)

Tailor a salvage regimen based on principles of drug resistance

Manage complex adherence issues

Paediatrics: Diagnose and treat TB in an HIV

positive child Manage acute pneumonia in HIV

positive child Appropriately assess when to initiate

ART in a child Manage adherence challenges in paeds

ART

Radiology and HIV/TB Recognize chest X-ray features of TB,

PCP, LIP, KS and pneumonia in HIV positive adults and children

YOUR PROFILE You are MSF clinical staff, and have HIV experience. The clinical course aims at clinical doctors or medical team leaders needing to update or augment their HIV knowledge and skills.

This course requires you to be fluent in spoken and written English, at least level B2) and that you have at least four months of active clinical experience in HIV management (not just TB).

INTERESTED? See Good to Know Before Applying for Courses on page 6 for the application process. The recommendation letter should come from your MedCo.

May 9-20 Cape Town, South Africa English 12 months Oct 3-14 Cape Town, South Africa English 12 months

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ent Advanced Life Support in Obstetrics (ALSO)

Manage obstetric emergencies better

After completing this course, you will be better able to manage obstetric emergencies in your project. During the course, you will participate in lectures and practice emergency obstetric care protocols using case studies and role plays.

YOU WILL LEARN ABOUT Responding in a standardized way to

obstetric and neonatal emergencies Knowing how to use oxytocin,

misoprostol, magnesium sulphate, partograph, and antibiotics

Instructions and training on post-partum haemorrhage, breech delivery, shoulder dystocia, neonatal resuscitation, eclamptic fit, vacuum extraction deliveries, and manual removal of placenta

YOUR PROFILE You are a midwife or gynaecologist/ obstetrician. You have completed at least one mission prior to attending this course.

Priority is given to international staff between missions.

COURSE HIGHLIGHTS Pre-reading (individually) of the ALSO

addendum, a review of obstetric physiology and pathology; for field expats to arrive three days before the course for reading, as field life usually does not allow for this kind of preparation

Lectures and workshops using mnemonics (memo-technical tools) and hands-on exercises on mannequins

Exam by multiple-choice tests and practical demonstration

AFTER THE COURSE At the end of the course, you will complete written and practical exams. The written exam will have questions about all topics in the addendum, including material that was not covered during the lectures. The practical exam is based on what was taught and practiced during the workstations. You must pass both exams to earn the ALSO provider certificate. The ALSO provider certificate is recognized worldwide (inside and outside MSF).

The ALSO course is quite demanding and conducted to international standards. It happens that someone does not pass the two exams, in which case they receive a certificate of attendance.

INTERESTED? See Good to Know Before Applying for Courses on page 6 for the application process but please note: To allow for sufficient time to do the pre-reading, your application and letters should be sent to the L&D Officer at least 3 months before the course. The selection will be done 10 weeks before the course. The recommendation letter should come from your MedCo.

* Reading days for staff coming directly from a mission: Apr 23-25 and Sep 10-12

Apr 26-28* Copenhagen, Denmark English 12 months Sep 13-15* Copenhagen, Denmark English 12 months

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t Adv Life Support in Obstetrics – Training of Trainers (ALSO-TOT)

Be able to deliver the ALSO certification course in missions

This is an advanced course to the ALSO course on page 13. As the ALSO is a licensed course that MSF uses via the Danish Society of Obstetrics & Gynaecology, we are bound to respect their standards and procedures. In this Training of Trainers, you will be developed to be an instructor so you can deliver the ALSO certification course in missions.

YOU WILL LEARN ABOUT Role of the ALSO instructor in

organising and implementing a field-based ALSO course

How to provide the content of ALSO, including delivering lectures and managing work stations

How to oversee the written and practical exams

Preparation and care of mannequins and pedagogical materials

YOUR PROFILE You must have successfully completed the ALSO course and hold a valid ALSO provider certificate.

Priority is given to staff able to travel to missions where ALSO courses are regularly held and staff able to teach in French.

COURSE HIGHLIGHTS Monday is spent on teaching you how

to deliver lectures, manage work stations and oversee exams

Tuesday through Thursday you will serve as an instructor on the ALSO provider course and you will receive feedback on your performance

Friday focuses on refining your skills and training on how to organise a field-based course

AFTER THE COURSE Upon successful completion of this course, you will be certified as ALSO Approved Instructor. You will be asked to deliver the ALSO certification course in MSF missions.

INTERESTED? See Good to Know Before Applying for Courses on page 6 for the application process but please note:

To allow for sufficient time to do the pre-reading, your application and letters should be sent to the L&D Officer at least 3 months before the course. The selection will be done 10 weeks before the course. The recommendation letter should come from your MedCo.

Apr 25 & Apr 29 Copenhagen, Denmark English 12 months Sep 12 & Sep 16 Copenhagen, Denmark English 12 months

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ent Advanced Life Support in Obstetrics at Field Level (ALSO-Field)

Manage obstetric emergencies in your project

In this course, you will learn how to manage obstetric emergencies in your project.

YOU WILL LEARN ABOUT How to respond in standardized way to

obstetric and neonatal emergencies Knowing how to use oxytocin,

misoprostol, magnesium sulphate, partograph, and antibiotics

Instructions and training on post-partum haemorrhage, breech delivery, shoulder dystocia, neonatal resuscitation, eclamptic fit, vacuum extraction deliveries, and manual removal of placenta

YOUR PROFILE You are a midwife, nurse, medical doctor or gynaecologist and you work in the maternity ward assisting in childbirth on a regular (nearly daily) basis. This course is not appropriate for staff who might have to “catch a baby” on rare occasions.

Priority is given to national staff but if space allows expats may also participate.

COURSE HIGHLIGHTS Practicing emergency obstetric care

protocols using case studies and role plays

Pre-reading individually of 74 pages of obstetric pathology repetition. Please ensure you have sufficient time to study the addendum prior to the start of the course!

Lectures and workshops using mnemonics (memo-technical tools) and hands-on exercises on mannequins

Exam by written test and practical demonstration

AFTER THE COURSE Participants who pass both the written and practical exams will receive the internationally recognized certification. Others will receive a standard certificate of attendance like the ones used in other MSF courses.

INTERESTED? You cannot enrol in this course as it is an on-demand course which is organized upon request in your project.

MedCos can send their request for this course to Debbie Price (PHD coordinator) for further planning.

On demand Project training room and clinical site

4 days EN or FR 6 months

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t Analysing Health Systems in Fragile & Conflict-affected Environments

Analyse Health systems in countries affected by, or recovering from, protracted crisis

In this course you will conduct an in-depth analysis of the health sector in a specific conflict affected country through the study of selected, context specific documents before the course, group work during the course, and a presentation of main findings to colleagues and trainers at the end of the course.

More information on content details can be found on the KIT web site: http://www.kit.nl/health/training/analysing-health-systems-in-fragile-and-conflict-affected-environments/

YOU WILL LEARN ABOUT Using adequate tools for health system

analysis and adapt them, whenever it is relevant, to the local context

Evaluating key health sector players agendas

Assessing the structure, features and performance of health systems operating in fragile and conflict affected environments

Presenting the findings of a health system analysis

Complex emergencies; trends, challenges and impact

Humanitarian aid and its politics Data and information challenges and

crises Challenges of complex emergencies to

health systems

Health policies, strategies, and plans Key components of a health system in a

crisis, based on the 6 building-block model from WHO

YOUR PROFILE You are a medical coordinator. You have a Bachelor’s degree or equivalent in medicine, public health, social sciences or related disciplines. You have at least 5 years of work experience in humanitarian action or health systems development, preferably in contexts affected by crisis. You are able to complete 28 hours of pre-course assignments. This course requires you to be fluent in spoken and written English, at least level B2).

COURSE HIGHLIGHTS Pre-reading materials 28 hours of preparatory work Optional evening forums

INTERESTED? See Good to Know Before Applying for Courses on page 6 for the application process, but note the following:

The application deadline to KIT is February 1, therefore, your application should be sent to the L&D Officer at least 3 months before the course. The selection will be done 10 weeks before the course. The recommendation letter should come from your Health Advisor.

Mar 14-Apr 1 KIT, Amsterdam, Netherlands English 12 months

http://www.kit.nl/health/training/analysing-health-systems-in-fragile-and-conflict-affected-environments/



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ent Diagnosis & Treatment of Psychiatric Disorders – eLearning

Integrate psychiatric care in basic healthcare projects

This course aims to increase the capacity of medical staff in the diagnosis and treatment of psychiatric disorders of patients in MSF medical projects.

YOU WILL LEARN ABOUT Introduction to psychiatry Psychiatric evaluations Diagnosis and treatment of psychosis Diagnosis and treatment of depression

YOUR PROFILE You are medical staff (doctors, nurses, clinical officers) and are first-line responsible for diagnosing and treating patients who present with psychiatric symptoms.

As this is an online course, an internet connection is required so you can complete the online modules and submit your assignments in the online learning environment.

COURSE HIGHLIGHTS Tutor-based online module Video case studies Feedback and coaching from specialist


TBD Online English 1 year

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t Diagnosis & Treatment of Psychiatric Disorders – Face-to-Face

Integrate psychiatry in basic healthcare projects

This course aims to increase the capacity of medical staff in the diagnosis and treatment of psychiatric disorders of patients and support the implementation of psychiatric care in the medical projects.

YOU WILL LEARN ABOUT Introduction to psychiatry Psychiatric evaluations Diagnosis and treatment of psychosis Diagnosis and treatment of depression Diagnosis and treatment of multiple

unexplained physical symptoms (MUPS)

Stress related disorders, PTSD Psychological First Aid Post-Partum Depression Post-Partum Psychosis Epilepsy and substance abuse Child psychiatry

YOUR PROFILE You are medical staff (doctors, nurses, clinical officers) and are first-line responsible in diagnosing and treating patients with psychiatric symptoms.

COURSE HIGHLIGHTS Sharing of experiences Lectures Case studies Role plays


Jun 6-10 Nairobi, Kenya English 1 year TBD TBD French 1 year

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Improve clinical and programmatic management of DR TB care MSF medical staff involved in DR TB care is better able to implement clinical and programmatic management in their projects.

YOU WILL LEARN ABOUT Addressing current problems faced by

teams treating DR TB Addressing the specific challenges of

DR TB management in the region Improving knowledge of clinicians in DR

TB projects and HQ Stimulating in-house dynamics for DR

TB care

YOUR PROFILE You are (or soon will be) a medical doctor who is involved in DR TB patient management, working in African or Asian/former Soviet Union projects; or you are a health advisor in HQ and will benefit from experience-sharing from other programs.

COURSE HIGHLIGHTS Presentation of projects

Epidemiology of DRTB DRTB impact on TB control DRTB-HIV co-infection DRTB Paediatric XDRTB Treatment of DRTB Clinical cases New drugs under development Diagnostics Case finding strategies Support to patients Model of care DRTB case registration and evaluation

of treatment outcomes Infection control Drug supply

INTERESTED? See Good to Know Before Applying for Courses on page 6 for the application process. The recommendation letter should come from your MedCo or your coordinator if you are a Health Advisor.

Nov 20-25 Cape Town, South Africa English 6 months

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t Emergency Surgical Preparation for Disaster & Conflict

Ensure MSF surgical teams are ready for emergency deployment

In this course, you will improve your preparedness for emergency deployment to conflict or disaster settings.

YOU WILL LEARN ABOUT Different types of disaster, context Principles of damage control surgery in

disaster settings Working with limited resources, is it

possible to maintain quality of care? Reality of surgery in disaster/conflict:

phase 1 and 2 Triage: the reality Managing mass casualties: planning What MSF facilities will I have? What

should I do? Managing chest/head injuries in

disaster: phase 1 Managing ortho fractures in phase 1

and 2 Flaps and external/internal fixation Amputation guidelines: avoiding

unnecessary amputations Burns care in disaster HDU/ITU reality: what can be done?

Handling the media Common team problems and

management Data collection/interpretation Sterilisation: the reality phase 1 MSF treatment protocols and

guidelines

YOUR PROFILE You are a surgeon, anaesthetist or theatre nurse with recent MSF disaster experience in MSF medical projects.

Priority will be given to staff who wish to be available for future disasters/conflicts and who have significant MSF general experience.

COURSE HIGHLIGHTS 2-day course


TBD TBD English none

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ent Emergency Triage Assessment & Treatment (ETAT)

Be able to triage all sick children and provide emergency treatment for live-threatening conditions

This course is organized at project locations and ensures that you are able to triage all sick children when they arrive at a health facility. Distinction is made between children with emergency signs, with priority signs, and non-urgent cases. In addition, you are able to provide emergency treatment for life-threatening conditions.

YOU WILL LEARN ABOUT The course consists of 7 modules: Triage and the “ABCD” concept Airway and breathing Circulation Coma and convulsion Dehydration Case management scenarios Implementing ETAT

YOUR PROFILE You are medical staff at a project location and you are involved in direct clinical paediatric care in OPDs and IPDs.

COURSE HIGHLIGHTS 4-day course, additional modules can

be added based on the learning needs in the project

Small groups: 8 participants per 1 facilitator


MedCos can send their request for this course to the paediatric specialist in HQ, Harriet Roggeveen, for further planning.

On demand In projects English or French 6 months

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t European Course in Tropical Epidemiology (ECTE)

Learn basic epidemiological and statistical skills

This intensive course provides you with basic epidemiological and statistical skills for the assessment of health problems, service delivery and planning of field studies. The course includes links to social science, economics and computing skills which are used in these areas.

YOU WILL LEARN ABOUT General principles of epidemiology Basic infectious disease epidemiology Qualitative approaches in epidemiology Types of epidemiological studies Risk factors, high risk groups & risk

estimation Validity of diagnostic tests Screening Outbreak investigation and response Survey design and organization Questionnaire design Sampling Data entrance, checking & processing Computer-based, basic statistics

YOUR PROFILE You are an MD, nurse or health program coordinator. You have an interest in health in tropical countries.

This course requires you to be fluent in spoken and written English, at least level B2).

Priority is given to MedCos and senior medical/paramedical staff with potential for a coordination position at capital level, emergency coordinator or field coordinator.

COURSE HIGHLIGHTS 18-day course Methodologies, practical application of

epidemiological tools Organized by The Swiss Tropical and

Public Health Institute Lectures and facilitators come from

different Tropical and Public Health institutes across Europe


TBD TBD English 12 months

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ent Family Planning & Post-Abortion Care

Increase the scope and quality

In this course, you will build skills for the medical abortion protocol (including proper management of post-abortion complications in resource-limited settings), manual vacuum aspiration and insertion technique for intra-uterine device and contraceptive implant. At the end of the course, you will be competent to perform these skills independently, which increases the scope and quality of these aspects of reproductive health care in your project.

This course is a collaborative training between MSF and Marie Stopes Kenya (MSK) and takes place at the MSF Eastleigh training centre in Nairobi.

YOU WILL LEARN ABOUT Family Planning Apply effective counselling techniques Discuss latest advances in all FP methods Provide short and long-term methods to

clients Apply the latest WHO eligibility criteria for

contraceptive use Apply best IP practices Manage the logistic of FP commodities Monitor and evaluate the FP services

delivery system Post Abortion Care Use the recommended IP practices for all

aspects of PAC Describe the process of rapid initial

assessment and management of a woman who present with a problem

Describe and identify the presenting signs and symptoms of complications of shock and describe immediate and specific management

Describe and identify the presenting signs and symptoms of complications of unsafe or incomplete abortion

Provide post-abortion family planning counselling and methods

YOUR PROFILE You are a midwife, medical doctor or nurse. You work in a reproductive health project where post-abortion care is provided and where contraceptive implants and intra-uterine devises are in use, or where there is a plan to expand family planning services to include these methods.

You should be willing to provide safe abortion care (termination of pregnancy) in order to benefit fully from the clinical component of this course.

This course requires you to be fluent in spoken and written English, at least level B2.

Priority is given to medical staff in direct clinical practice in missions.

COURSE HIGHLIGHTS 6 days of theory and practice with

mannequins in a classroom setting 10 days of supervised application of newly

acquired skills during direct patient care in a clinical setting

INTERESTED? See Good to Know Before Applying for Courses on page6 for the application process. The recommendation letter should come from your MedCo.

The Kenya medical board or nursing council must give approval for each participant before you can do the clinical part of the course. Following selection, you will be asked to complete an extra application form (for the appropriate board) and submit copies of your diploma/certificate and job profile, as well as a photo. To allow sufficient time for the approval process, your application should be sent to the L&D Officer 12 weeks before the course start date. The selection process will be done 10 weeks before the course start date.

Sep 26-Oct 14 Nairobi, Kenya English 6 months

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t Health Promotion Workshop

Develop and Implement Health Promotion activities

At the end of the course participants will be familiar with the main objectives of Health Promotion within MSF and participants will be able to develop and implement a Health Promotion strategy.

YOU WILL LEARN ABOUT Being able to manage the main

principles of the Health Promotion policy

Understanding the logic of the project cycle and the main documents attached (logical framework, monitoring sheet, etc.)

Having an overview of the HP component in the different missions and projects

Having an overview of the integration of HP into the main medical topics (such as SRH, HIV/TB, WHS, etc.)

Introduction to medial anthropology Introduction on participative

techniques of animation and communication

Having an overview of some basic principles of human resources management

YOUR PROFILE You are a health promoter supervisor/ manager. Ideally international staff should be in their first year of experience, we are more flexible with national staff. Or, you are a paramedic supervisor/manager working in health promotion/education activities.

COURSE HIGHLIGHTS Lectures, case studies, group

discussions, audio-visual support


May 2-13 Brussels, Belgium English 6 months

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ent Helping Babies Breathe

Immediate care for the new-borns

In this course we will train you in the essential skills of immediate care of the new-born using the Helping Babies Breathe (HBB) methodology.

This field-based course can be offered in combination with the ETAT course, or ETAT refresher course.

YOU WILL LEARN ABOUT How to prepare for a delivery and

neonatal resuscitation When and how to prepare routine care What is ‘The Golden Minute’? How to evaluate the baby, open the

airway and stimulate breathing if necessary

How to give bag and mask ventilations How to continue resuscitation in babies

with normal and slow heart rate

Routine care for the healthy baby Exam (written or oral test, skill check

and scenario test)

YOUR PROFILE You are a midwife, auxiliary midwife, nurse, or doctor who provides immediate care of babies at birth.

COURSE HIGHLIGHTS Practical and Hands-on In your mission


MedCos can send their request for this course to Harriet Roggeveen (Peadiatric specialist) for further planning.

On demand In projects English or French 6 months

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t HIV/TB Programmatic Course

Be ready to integrate HIV & TB basic health services in your project

In this course, MSF coordinators who are not HIV/TB specialists are well prepared to integrate HIV and TB care into basic health services in their projects.

YOU WILL LEARN ABOUT HIV epidemiology and natural history

with evidence on prevention, care and treatment

The HIV response at international, regional and national level with view on the role and priorities for MSF

Needs assessment and priority setting. Organization of HIV testing, care and

treatment according to “Cascade” concept

Organization of integration of HIV with TB services

Organization of PMTCT and paediatric HIV/TB care and treatment

Support to HIV/TB services: laboratory and supply

Integration in MSF programs/ interventions with other operational priorities

Monitoring & Evaluation: Supervision Operational research HIV mobilization and advocacy Combining Treatment and Prevention

to “bend the Epidemic Curve”

Exit strategies and handover

YOUR PROFILE You have a (para-)medical or public health background and you are currently or will be in charge of coordination, management and supervision of HIV programs or of programs with other operational priorities but integrating HIV/TB services. You have experience with HIV/TB services. This course requires you to be fluent in spoken and written English, at least level B2).

HoMs, MedCos, field coordinators and MTLs with above profile are invited to apply.

COURSE HIGHLIGHTS This 10 day course entails lectures,

case-discussions, site visits and case study based group work.

INTERESTED? See Good to Know Before Applying for Courses on page 6 for the application process. The recommendation letter should come from your line manager (MedCo or HoM), or from your relevant HQ line manager (if you are a MedCo or HoM).

Mar 6-18 Cape Town, South Africa English 6 months

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ent Integrated Approach to Care for Survivors of Sexual Violence

Lead the way to provide quality medical care for survivors of rape

You are able to take a leading role creating access to and provision of quality medical care for survivors of rape.

YOU WILL LEARN ABOUT MSF position paper on Sexual Violence MSF-OCA 5 steps in the

implementation of Sexual Violence Basic communication skills How to make services accessible and

available Awareness raising in the community Networking and partners in sexual

violence How to do a focus group discussion

with staff or in the community Organization of care in the clinic Identification of rape survivors History & physical exam of a rape

survivor Medical protocol for rape Medical certificate SV data collection and analysis Issues related to program

implementation and follow-up care

Individual project work plan for follow up after the training

YOUR PROFILE You are a doctor, nurse, midwife, counsellor, outreach supervisor, PC or MedCo.

This course is only for staff with a leading sexual violence role: creating access and or provision of care for rape survivors.

COURSE HIGHLIGHTS A combination of sharing of

experience, lectures, case studies, poster presentations, small group discussions with plenary session and role plays

INTERESTED? See Good to Know Before Applying for Courses on page 6 for the application process. The recommendation letter should come from your MedCo or HoM.

Feb 8-12 Nairobi, Kenya English 6 months

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t International Surgical Workshop

A hands-on workshop in trauma surgery

After this course you will have a deeper knowledge of and practical expertise in external fixation, bone trauma management, craniotomy, vascular and reconstructive surgery.

YOU WILL LEARN ABOUT Theoretical part: External fixation: history, advantages,

indications, pitfalls, practical aspects in the field

Hand surgery: treatment of tendon and nerve lesions of the hand

Neurosurgery: craniotomy, when, why and where to do?

Reconstructive surgery: general aspects in precarious situations, skin grafts, flaps lower limp, essentials of burn treatment

Vascular surgery: surgical approach of vascular lesions (indications and procedures)

Amputation: where and why MSF and surgery

Practical part: External fixation External fixation lower + upper limp Amputations

Hand surgery Flexor and extensor tendon sutures Nerve sutures

Neurosurgery Craniotomy

Reconstructive surgery Skin grafts Flaps lower + upper extremities Procedures in burn trauma

YOUR PROFILE You are an international junior or senior surgeon at MSF. You have limited experience in external fixation, lower limp flaps/reconstructive + burn surgery, hand surgery, craniotomy and vascular surgery.

COURSE HIGHLIGHTS Hands-on workshop with practical

training sessions on dead bodies


Sep 14-17 Düsseldorf, Germany English 6 months

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ent Laboratory Workshop & Quality Control Training

Focus on updates, recent developments and challenges

Update and elaborate on current developments in the field of laboratory testing. Further professional education, and strengthen laboratory practice within MSF by both practical and theoretical training, and the exchange of practical experience between laboratory personnel.

New for 2016, a 3-day Quality Control training focused on introduction of new methodologies and refreshment of concepts, will be held directly after the 5-day workshop for a specifically selected group of participants.

YOU WILL LEARN ABOUT Update and review of main policies and

protocols Theoretical and practical training in

identified problems arising in fieldwork Standardization of methodologies

across MSF-OCA Small group and plenary sessions for

the sharing of skills and experience Oral presentations by participants Theoretical and Practical laboratory

and computer training on QC

YOUR PROFILE You are a laboratory expats working in field missions, pool laboratory expats, senior national laboratory staff, or key MoH staff.

If you attended a previous edition of this course, it does not preclude your

participant to the 2016 edition as the content is focused on updates, recent developments and challenges.

You need to be fluent in written and spoken English for this course. The workshop is offered in French once per two years, the next time in 2017.

COURSE HIGHLIGHTS A combination of lectures, laboratory

practical work, poster presentations, case studies and small group discussions with plenary sessions.

In 2016 the language will be English.

AFTER THE COURSE We encourage you to share the course contents with your laboratory and other medical colleagues.


The PHD Laboratory Specialist together with the relevant Pool Manager will make the selection for the 5 day workshop at least 6 weeks before the start of the course. From within the participants admitted for the 5-day workshop, the PHD lab specialists will invite a selection for continued participation in the 3 day additional QC training.

Apr 11-15 (workshop) & Apr 18-20 (QC training)

Nairobi, Kenya English 6 months

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t Managing Nutrition & Vaccination

Assess, implement, supervise and evaluate feeding & vaccination programs in emergency situations

After this course, you will be able to evaluate a population’s nutritional status, supervise the implementation of a feeding program in emergency situations, pilot a feeding program and evaluate its impact, and implement and supervise a vaccination program in emergency situations.

YOU WILL LEARN ABOUT How to prepare, carry out and analyse

a nutritional survey How to use and interpret

anthropometric indicators Defining the criteria for implementing

nutritional strategies Providing dietetic treatment for

malnourished children How to carry out monitoring of

activities, analyse the findings, provide feedback and implement adapted actions

Writing an activity report Providing supervision of the centres Implementing a supervisory policy for

the teams (local and expatriate) Describing the logistic circuits of food

aid Discussing collective local-population

behaviour in relationship to food habits How to implement food distribution

monitoring, interpret results and

implement actions adapted to identified problems

Citing and describing the priority vaccines in emergencies (effectiveness, age, dosage, conservation)

How to implement and supervise a vaccination session

How to plan and supervise a vaccination program

Implementing a monitoring system for vaccination activities

Monitoring the cold chain and describe the specifications of the equipment

YOUR PROFILE You are (para-) medical staff with field experience in nutrition/vaccination. You are likely to take a position of technical responsibility in nutrition/vaccination or a position of field officer.

COURSE HIGHLIGHTS Theory, techniques, tools, and practice 2-week course


Sep 12-23 Breville, France French 12 months

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ent Mental Health Course

Improve your competencies on mental health issues

In this course, you will further develop and improve your competencies on mental health issues in MSF.

YOU WILL LEARN ABOUT Project presentations Overview of MH programs in MSF Limitations of counselling in MSF Data analysis overview (MSF-OCA) Mental health assessment &

emergency program planning Community work Counselling approaches 5 types of problem Training of trainers (MHO) Counselling trauma symptoms (NS) SGBV HIV/TB counselling and patient

education Motivation enhancing communication

Psychiatry Working with children in conflict areas

and children with malnutrition An additional language: dolls Clinical supervision Monitoring + analysis + indicators

YOUR PROFILE You are an international MHO, or an experienced local MH-worker in a Team Leader or Supervisor position.

COURSE HIGHLIGHTS 2-week course


Jul 4-15 Egmond, the Netherlands English 12 months Dec 5-16 Egmond, the Netherlands English 12 months

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t Non-Communicable Diseases (NCD)

Clinical management and implementation in MSF field projects

You are working or planning to work in a MSF field project where the diagnosis and treatment of non-communicable diseases is a core part of the program. As key medical staff you will be expected to impart your new knowledge and skills to other medical field staff in your project.

In this training you will learn about the clinical management of non-communicable diseases in MSF field projects, as well as programmatic aspects of NCD care (including setting up and delivering NCD services according to simplified protocols), such that you will be able to later impart knowledge and skills to other medical field staff.

YOU WILL LEARN ABOUT Introduction to MSF modus operandi Clinical management of common NCDs

(Hypertension and cardio-vascular disease, Diabetes and Hypothyroidism, COPD and Asthma, Epilepsy) including emergency presentations

Management of NCDs in special populations (women of reproductive age, in paediatrics, geriatrics and in patients with HIV/TB infection).

Chronic care concepts Patient communication and education Models of Care

YOUR PROFILE You are a doctor, clinical officer or senior nurse and you are responsible for 1st line diagnosis and treatment. You are expected to transfer knowledge and skills to other medical staff in your project.

The training focuses on Middle East context, but is open to applicants from all countries.


COURSE HIGHLIGHTS New training! 6-day course


TBD Erbil, Iraq English 6 months

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ent Nutrition Online Course

Get ready to manage a nutritional program

This course prepares you to manage a nutritional program in the field.

YOU WILL LEARN ABOUT Define the different types of

malnutrition Identify the common mistakes done

while taking the measures Calculate the anthropometric indices

from the measures taken Detect malnutrition in children Analyse the measures in order to take a

decision of admission or referral Calculate the anthropometric indices

from the measures taken Prescribe adapted nutritional

treatment to a malnourished child Treat most common medical

complications Discharge children according to their

health and nutritional status Use the MSF nutritional guidelines &

tools Organize adapted physical set-up for

ITFC & ATFC as well as flow of activities Ensure proper drug and food

management

Realize proper supervision of activities Make statistics based on a patient’s

register Analyse statistical files Prescribe adapted systematic

treatment to prevent complications

YOUR PROFILE You are a (para) medical staff member and you are in charge of managing nutritional programs in the field.

As this is an online course, a stable internet connection is required so you can download and watch movies and navigate the learning environment.

COURSE HIGHLIGHTS 30 hours over 15 days


TBD Online English or French 6 months

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t Pharmacist Week

Advanced learning opportunity and sharing platform

The Pharmacist Week offers an advanced learning opportunity and sharing platform for MSF pharmacists in order to further develop the MSF pharmacist pool and enhance its value to missions.

YOU WILL LEARN ABOUT MSF Quality Assurance and

Procurement Pharmacovigilance and Rational Drug

Use Pharmaceutical regulation (and

relationship with National Drug Authorities)

Pharmaceutical distribution flow (including MSF tools)

New topics of interest and updates of relevance to MSF pharmacists (for example Pharmacy in Emergency context, TB, HIV/AIDS and Malaria, MSF Access Campaign)

How to develop other non-technical, but essential skills for working as a pharmacist in MSF missions (HR management- evaluation, negotiation and delegation skills)

How to provide a forum of discussion and feedback that can enhance the pharmacist’s role in the field

YOUR PROFILE You are a Field Pharmacist with experience in at least one mission. The course is open to international, regional and national staff.

Attendance at a previous Pharmacist Week does not preclude your participation but preference will be given to those who have never attended.

COURSE HIGHLIGHTS 5 days of intersectional training and 1

OCA-specific day The OCA day will include section

specific training and discussions on Medical Supply Management and Pharmacy issues.

INTERESTED? See Good to Know Before Applying for Courses on page 6 for the application process. The recommendation letter should come from your HoM.

Sep 26-30 TBD English 6 months

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ent Populations in Precarious Situation (PSP)

Answer to Medical Humanitarian Emergency Situations

This course trains you to answer to medical humanitarian emergency situations in an appropriate way and in accordance with MSF policies.

YOU WILL LEARN ABOUT General Skills: Evaluate the population needs (medical

and essential: watsan, shelter, food, security)

Define intervention strategies adapted to health problems, to the context, to the population and to MSF objectives and policies

Plan the implementation of program activities

Ensure follow up of population health status

Ensure program monitoring and re-orientation according to context evolution

Skills: Epidemiology Assess the situation of a population in

an emergency context (rapid health assessment)

Define, implement and use epidemiological surveillance systems

Organize and participate in a survey by sampling

Discuss the validity of the data available in the field

Use epidemiological data for decision making

Skills: Nutrition Assess the food and nutritional

situation of a population Plan an intervention addressing

identified needs

Implement nutritional programs in emergency situations

Monitor and evaluate a nutrition program

Skills: Vaccination Assess the situation Discuss the place of measles

vaccination during an emergency situation

Plan and set-up a vaccination campaign Monitor vaccination activities

Skills: Water, hygiene and sanitation Explain the importance and the routes

of transmission of the diseases related to Watsan

Define the place of Watsan in MSF interventions

Interpret the results of an initial assessment from a Watsan perspective

Collaborate in the definition of Watsan strategies

Support the implementation of Watsan activities

Participate in the monitoring and adjustment of Watsan strategies/activities taking into account the medical/environmental indicators

Skills: Emergencies Identify the priority problems and

constraints imposed by the context Define immediate-, short-, and

medium-term response strategies Plan the implementation of emergency

programs Adapt data-gathering tools to the

specific context Negotiate an operational plan with

various partners

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Discuss the appropriateness of MSF taking a position and the communication methods involved

YOUR PROFILE You have 12 to 20 months of MSF field experience in more than two contexts. You have experience in a coordination position, or you are matched to a coordination role.

Priority is given to medical personnel who are or could become Field Coordinators, Medical Team Leaders, or to Emergency Pool Members.

COURSE HIGHLIGHTS Interactive lectures, discussions, case

studies, demonstrations, workshops, outdoor exercises, videos, group work, etc.

INTERESTED? See Good to Know Before Applying for Courses on page 6 for the application process. The recommendation letter should come from your MedCo or PC.

Feb 7-20 Berlin, Germany English 12 months Sep 18-Oct 2 Saint-Prix, France English 12 months

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ent Response to Epidemics

Be alert and reactive towards potentially epidemic diseases

This course improves the quality of field interventions for outbreak control by informing you about recent data and future perspectives and giving you operational tools to be alert and reactive towards potentially epidemic diseases.

YOU WILL LEARN ABOUT Pathologies involved are: measles,

cholera, haemorrhagic fevers and malaria

Carrying out an outbreak investigation: Explain the objectives of the investigation and describe and implement the different steps of an outbreak investigation

Detecting an outbreak: Describe an epidemic, analyse collected data and interpret them, and use the adequate laboratory tools

Defining necessary strategies and organise effective management of epidemics: Define and discuss vaccination strategies regarding measles epidemics, describe and discuss medical care measures (measles, meningitis, malaria, HVF, cholera…), discuss preventive measures to implement in case of haemorrhagic fevers, describe a vaccine effectiveness evaluation, and follow-up and evaluate medical care measures

Communicating about the situation: Write up a summary of the evaluation or of the investigation, write up a final report of the activities, formulate the recommendations for public health decision making, and communicate with the partners

YOUR PROFILE You are a doctor or nurse with basic knowledge of epidemiology and at least one experience in an epidemic context.

Priority is given to capital (medical) coordinators, emergency coordinators and (national) deputy coordinators.

Field coordinators with at least two missions in this position are also considered.

COURSE HIGHLIGHTS Interactive lectures, group dynamics

techniques, case studies, laboratory equipment demonstrations, videos, discussions, presentation of reports and current articles.


Mar 14-18 Paris, France English 12 months Dec 5-9 Paris, France French 12 months

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t Sexual Reproductive Health Workshop (SRH)

Implementation of Sexual Reproductive Health components in your medical program

After this course, you will be better able to implement the main components of the MSF SRH Policy in your project.

YOU WILL LEARN ABOUT MSF SRH Policy Strategies to reduce maternal and

perinatal mortality Implementation of quality antenatal

care services Emergency obstetric and neonatal care Managing childbirth complications Prevention of mother-to-child

transmission of HIV Implementation of quality postnatal

care services Care of the rape survivor Laboratory services in S&RH Programming for obstetric and

traumatic fistula care Safe abortion care and post-abortion

care Female genital cutting Neonatal care and neonatal

resuscitation Family planning Reproductive tract infection, including

HIV/AIDS

Health promotion

YOUR PROFILE You are a midwife, non-specialist nurse, non-specialist doctor, or gynaecologist/ obstetrician, or you have a different (para) medical role in our SRH programs at field level; or you are planning to work in a SRH mission within 3 months after the course.

You have preferably between 6 and 18 months of field experience in MSF context. Experienced staff will have priority over first-missioners.

COURSE HIGHLIGHTS 2-week course Interactive methods and sharing

experiences Practical sessions


Apr 4-15 Amsterdam, the Netherlands English 12 months Sep 18-30 Geneva, Switzerland French 12 months

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ent Tropical Paediatric Course (TPC)

Gain knowledge, skills and confidence in treating critically ill children

This course improves the basic knowledge in tropical paediatrics (common syndromes and diseases) and increases your paediatrics differential diagnostic skills. It enhances your confidence with paediatric issues and treating critically ill children.

YOU WILL LEARN ABOUT ETAT Heart and lung diseases Neurology Anaemia Malaria Diarrheal diseases Malnutrition Skin diseases Vaccination Paediatric HIV&TB Paediatric Surgery Child abuse and neglect Neonatology

Palliative care Teaching ward rounds

YOUR PROFILE You are a doctor, clinical officer, or consulting nurse.

Priority will be given to staff currently working in clinical practice and involved in paediatric care. Ideally you should have completed at least one MSF mission.

COURSE HIGHLIGHTS Interactive sessions and case

presentations 8-day course in Malawi


Nov 14-22 Blantyre, Malawi English 6 months

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t Water, Hygiene & Sanitation for Health (WEDC I)

Essential Water, Hygiene and Sanitation Requirements

The focus of this course is the essential Water, Hygiene and Sanitation (WHS) requirements for MSF supported health care settings and the surrounding population. By the end of the course you will be able to apply new water, hygiene and sanitation (WHS) knowledge and skills to identify, plan, implement and monitor WHS-related actions in health care projects and you will have an increased awareness of the WHS requirements of affected populations in the local environment to the health structures and when to seek expert assistance.

YOU WILL LEARN ABOUT The relationship between WHS and

health, with specific emphasis on WHS related diseases.

The main elements of a water supply system appropriate to MSF settings; sources, quantity & quality, treatment and distribution. Practical sessions on water quality assessment and treatment kits, pumps and hand pumps.

The main elements of environmental sanitation appropriate to MSF settings; disposal of excreta, waste water, medical waste and vector control. Practical sessions on latrine slab construction and insecticide spraying.

The role and key principles of hygiene promotion, infection control and hygiene procedures in health structures.

Key WHS actions to implement in an outbreak of cholera.

YOUR PROFILE Field Logisticians who are or will be involved with WatSan implementation and/or are going to work as a WatSan. LogCos and national staff are actively encouraged to apply. The person applying must have worked for MSF for a minimum of one mission or 6 months.

Preference is given to applicants with no or limited WatSan experience/knowledge who are or will be working in projects with WatSan activities.

COURSE HIGHLIGHTS 2-week course which combines

theoretical and practical group sessions with group work on an MSF case study


Apr 4-15 Loughborough, UK English 6 months Sep 12-23 Loughborough, UK English 6 months

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ent Water, Hygiene & Sanitation: Strategic Approaches (WEDC II)

Optimize WHS contributions

In the context of MSF’s mandate and charter, the objective of this course is to increase your ability to optimize Water Hygiene and Sanitation contributions to policy, strategic decision making, strategic planning and operations at 2 levels (country and project).

YOU WILL LEARN ABOUT WatSan in MSF WHS and health outcome Project planning & design Project management Personnel management Strategic positioning of WHS within

country programming and framework for planning.

Monitoring essential requirements Hygiene promotion Malaria control Strategic cholera interventions Water treatment options for

households and small communities in emergencies

Contracting and working with external stakeholders

YOUR PROFILE You are a Logistic, Medical, Project, or WatSan Coordinator, or a flying WatSan and you are or will be managing large WatSan activities.

You have at least two years of relevant experience with MSF or a similar organization and/or have minimum WatSan expertise (WEDC I or similar).

COURSE HIGHLIGHTS Topic presentations and debates 2-week course


Jun 27-Jul 8 Loughborough, UK English 6 months

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t Water, Hygiene & Sanitation in Emergencies (WHS)

Implement emergency WHS techniques

At the end of the course, you understand the importance of WHS within a medical organization like MSF and are able to implement the various emergency WHS techniques used within MSF, and to adapt them to the needs of a given environment.

You are also able to assure “first aid” WHS competence on the field amongst logisticians and WatSans.

Additionally, you are able to use emergency WHS assessment techniques and know how to use the MSF emergency WHS equipment and techniques according to the Public Health Engineering in Precarious Situations manual.

YOU WILL LEARN ABOUT WHS assessment techniques:

Assessment tools, Topographical survey Water supply: Water sources & intakes;

Water analyses; Pumps: installation, operation & maintenance (motor pumps, hand pumps and electrical pumps); Groundwater: making, cleaning & disinfecting wells and appropriate tools, pumping test, jetting; Surface water: water treatment (analyses, assisted sedimentation, WTU, disinfection, household water treatment); Emergency water

distribution; Pipe installations: PE, PVC, GI; Site preparation

Excreta disposal; Waste water; Solid waste (refuse); Medical waste – Different techniques, Dimensioning Visit & discussing existing facilities Installation of emergency facilities

Vector Control: Techniques; Material used on the field; Insecticide Residual Spraying; Fogging; Dead bodies

Health promotion Diseases: Cholera, Ebola, Marburg

YOUR PROFILE You are a field logistician or WatSan and have done the WEDC I course or a second level logistical training (e.g. BLoC). You have responsibilities in emergency Water, Hygiene & Sanitation (WHS) responses.

You have at least 1 year of related field experience.

COURSE HIGHLIGHTS 11-day course Practical implementation


Jan 18-28 Kampala, Uganda English 12 months Aug 20-Sep 2 Kampala, Uganda French 12 months

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Bringing the WatSan Field Perspective to the Strategic Plan 2015-19

Following the 2015 WatSan Workshop that focused on the way forward for the Strategic Plan 2015-2019, this year’s workshop aims to get the field perspective on the implementation of the SP at mid-term: How far has the SP been translated into action? What are the opportunities and challenges? How far have new projects been developed and implemented? Is our current Operational Research agenda matching with current implementation questions?

The workshop will mainly focus on a field perspective around key topics like WatSan in emergencies, response to outbreaks, WatSan in the community and integration of WatSan and infection prevention & control into quality of care.

YOU WILL LEARN ABOUT Field presentations WatSan in emergencies Response to outbreaks WatSan in communities

Integration of WatSan and infection prevention and control in quality of care

Technical challenges, new tools and strategies

Operational research Training and HR Monitoring and reporting

YOUR PROFILE You are an active WatSan pool member and you have at least one year of relevant working experience as WatSan with MSF OCA.

We give priority to WatSan Coordinators, Flying WatSans, Project WatSans and MedCos.

COURSE HIGHLIGHTS


To be determined (5 days) To be determined English 6 months

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t Operations Planned Courses Course Page Evaluating & Assessing MSF Programs 46

On-demand Courses Course Page Security Management Online Course 47

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ent Evaluating & Assessing MSF Programs

Evaluation in Humanitarian Aid

This course gives a comprehensive introduction to frameworks and methods for evaluation in MSF programs.

YOU WILL LEARN ABOUT Key concepts around humanitarian aid

evaluation A choice of tools and methods available

for evaluation (objects, criteria, standards)

How to judge and contribute to Terms of Reference

How to formulate evaluation questions How to use qualitative methods and

analyse qualitative data How to collect and analyse quantitative

data How to present data and write reports

YOUR PROFILE You are a potential evaluator (i.e. MSF staff) with an interest in program evaluation. You have a minimum of 2 years of operational experience, ideally coordination experience. You have proven communication, analytical and writing skills and you have had previous exposure to assessments/research/evaluation.

COURSE HIGHLIGHTS Evaluation frameworks Analysis and presentation

INTERESTED? See Good to Know Before Applying for Courses on page 6 for the application process. The recommendation letter should come from your line manager.

Apr 18-22 Vienna, Austria English 6 months

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t Security Management Online Course

Capacity in the domain of security management

In this course, you will enhance your knowledge and increase your capacity in the domain of security management of MSF staff and projects.

YOU WILL LEARN ABOUT Foundations of security risk

management Preparing for deployment/re-

Deployment Undertaking a rapid risk assessment Undertaking a capacity and

vulnerability assessment Context identification and analysis Identifying operational risks Analysing and prioritizing operational

risks Incident management planning Developing standard operating

procedures Contingency planning Managing site and compound security Developing security management plans

YOUR PROFILE In principle this course is open to all interested MSF staff, but specifically recommended for staff in senior and coordination positions (e.g. PC, Team

Leader, National staff, Assistant HoM, LogCo etc.) and staff working in security compromised environments.

The course is in English and requires internet access.

COURSE HIGHLIGHTS Certified on-line security management

course at 2 levels, provided by the Humanitarian Distance Learning Centre (HDLC). Certificate 1 (Security Focal Point) and/or Certificate 2 (Security Manager).

Flexible duration; course is to be completed within a 3-months timeframe. Modular structure and some 30-60 minutes required per module. Total (web-access) time required approximately 10 hrs for one level/certificate.

You can start at any time and complete the course anywhere with internet access.

INTERESTED? See Good to Know Before Applying for Courses on page 6 for the application process. The recommendation letter should come from your coordinator.

Any time Online English 6 months

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ent Humanitarian Affairs

Planned Courses Course Page Advocacy for Humanitarian Projects in Health 49 Intensive Course in Humanitarian Affairs (ICHA) 50

On-demand Courses Course Page Intensive Course Humanitarian Affairs – Field (Field ICHA) 51

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t Advocacy for Humanitarian Projects in Health

Effective advocacy for humanitarian interventions

This course is run by MSF in partnership with the Centre for Education and Research on Humanitarian Action (CERAH), Institute for International Studies and Development, University of Geneva.

Using lectures, case studies and discussions, the general objective of the seminar is for participants to acquire the tools and skills adapted for effective advocacy of humanitarian interventions in the area of health.

YOU WILL LEARN ABOUT Elaborate an advocacy plan to support

programmatic objectives in medical humanitarian interventions

Define the principal steps for implementation of the advocacy plan

Choose the appropriate methodology for advocacy efforts according to the targeted audience

YOUR PROFILE You are a Humanitarian Affairs Officer and are currently working in the field or going to within the next 3 months. It is open to HAOs with between 6 and 18 months of field experience in a MSF context.

Experienced staff will have priority over first-missioners.

COURSE HIGHLIGHTS Each seminar corresponds to 2 ECTS

credits and is recognized by the University of Geneva and the Graduate Institute of International and Development Studies.

INTERESTED? See Good to Know Before Applying for Courses on page 6 for the application process. The recommendation letter should come from your coordinator.

Jan 11-14 Geneva, Switzerland English 12 months

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ent Intensive Course in Humanitarian Affairs (ICHA)

Identify, understand, and respond to humanitarian needs through advocacy

This intensive and interactive training offers the opportunity to increase your ability to understand current humanitarian debates, better analyse complex contexts from a humanitarian perspective, develop better advocacy strategies and effectively implement them.

YOU WILL LEARN ABOUT Being aware of current humanitarian

debates Understanding humanitarian contexts

and issues Advocacy, Témoignage and Operational

Communications

YOUR PROFILE You work at CMT level as a HoM, PC, MedCo or you are a Humanitarian Affairs Officer.

COURSE HIGHLIGHTS Real-life MSF examples External speakers

INTERESTED? See Good to Know Before Applying for Courses on page 6 for the application process. Please include in your motivation letter how you have used advocacy and humanitarian affairs information in the past. Your recommendation letter should come from your coordinator.

All selected participants will be asked to submit a writing sample on a potential advocacy case they have witnessed (one A4).

This course is mandatory for HoMs.

AFTER THE COURSE Participants agree to work for at least 1 more year for MSF in the field upon completion of the course, possibly including a post as Humanitarian Affairs consultant.

Nov 21-Dec 2 Amsterdam, the Netherlands English 12 months

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t Intensive Course Humanitarian Affairs – Field (Field ICHA)

Understand the current humanitarian situation and debates in your context

In this course, you increase your ability to understand the current humanitarian situation and debates in your area of operation, to better analyse complex contexts from a humanitarian perspective, to develop better advocacy strategies and to effectively implement them.

This course is an abridged version of the ICHA. conducted at field level and only on request from specific missions. It does not replace required attendance to the ICHA for PC, HoM and MEdCo.

YOU WILL LEARN ABOUT MSF Identity, Humanitarian Principles

and Current Humanitarian Debates Understanding Humanitarian Contexts

& Issues Advocacy, Témoignage and Operational

Communications

YOUR PROFILE You are working in key positions in projects or in the capital, and you could benefit from improved knowledge of humanitarian affairs and learn new tools and techniques for use in your mission.

You will be given preparatory reading and are expected to spend substantial time reading, analysing, and designing strategies.

This course requires you are fluent in English, at least level B2).

COURSE HIGHLIGHTS Case studies, using real-life MSF

examples Content may be adjusted according to

the needs of the request and agreed on in the course Terms of Reference.

REQUEST, DESIGN & OUTPUT The course can be requested by the CMT and requires significant preparatory work from the mission in terms of problem analysis and organization. Design of the training and determination of its output is done by HAD in coordination with the CMT (course ToR). Depending on agreement with HAD, specific objectives of the course might be identified.

INTERESTED? Before requesting this course contact your HAD Advisor to discuss the need. If the course is required, the CMT should send the application for the course to the L&D Officer 3-4 months prior to the required course date. The HAD Advisor will then coordinate with the CMT the exact dates and the availabilities of trainers.

The Humanitarian Affairs Department will prioritize mission’s requests on the basis of contextual relevance and conversations with requesting HoMs.

On demand In the mission English Country-specific

Resources Planned Courses Course Page Applied Security Course for Field Logisticians (ASCFL) 53 Basic Logistics Course (BLoC) 54 BioMed Technician Course 55 Energy Course (Basic Level) 56 Energy Course (Advanced Level) 57 FRITZ Certification in Humanitarian Logistics (CHL) 58 FRITZ Certification in Humanitarian Supply Chain Management (CHSCM) 59 ICT Officer Training - Advanced 60 LogistiX & Supply 61 Vehicle Fleet Management 63

On-demand Courses Course Page Supply Management & Local Purchase and Stock Management eLearning 61

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t Applied Security Course for Field Logisticians (ASCFL)

Practical application of security and safety measures The course aims to improve overall security management by increasing capacities of field logistic staff in the practical set up and daily implementation of risk reduction safety and security measures.

The course is not aimed at designing security strategy but at making the link between the strategy and its practical implementation.

YOU WILL LEARN ABOUT Risk analysis and awareness: security

management roles and the implementation of security & safety guidelines in the field

Vehicle and travel movements: road / air / boat / other transport safety

Protection: site selection and protection

Communications: telecommunications set up and movement tracking

Contingency planning: evacuation / hibernation / medical emergency / critical incident

Measures for specific risks

YOUR PROFILE You are a LogCo, Deputy LogCo, or potential LogCo (in the LogCo Talent Program); or you are a project-based logistician working in a high security location.

COURSE HIGHLIGHTS Practical case studies Discussion and sharing experience with

participants from various OCs

INTERESTED? See Good to Know Before Applying for Courses on page 6 for the application process. The recommendation letter should come from your LogCo, or if you are the LogCo, from your FSU Advisor.

Apr 1-6 Kampala Uganda French 6 months May 22-27 Barcelona, Spain English 6 months Sep 11-16 Barcelona, Spain English 6 months Nov 23-28 Kampala Uganda French 6 months

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ent Basic Logistics Course (BLoC)

Basic introduction to logistics topics for those who manage the full scope of logistics in a project

The course aims to provide participants with a basic introduction to all-round logistic skills, in order that they can manage the full scope of logistic activities in a project.

YOU WILL LEARN ABOUT Basic introduction and overview of the following topics at project level: WatSan Telecom & IT Energy Fleet Management Facility Management Supply Security HR EPREP

YOUR PROFILE You are a field logistician responsible for managing and supervising the full scope of logistic activities in your project (all-round Log), who has limited knowledge and/or experience of (some of) the topics covered in the course.

COURSE HIGHLIGHTS Practical exercises Case studies Discussion and sharing experiences

with participants from various OCs

INTERESTED? See Good to Know Before Applying for Courses on page 6 for the application process. The recommendation letter should come from your LogCo.

May 9-20 Brussels, Belgium French 6 months Oct 3-18 Brussels, Belgium English 6 months

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t BioMed Technician Course

Principles, use, management and maintenance of biomedical equipment

In many of our missions, biomedical equipment is used for treatment, diagnostics or as other kinds of tools that support patients or medical staff. This equipment often requires specialized knowledge and skills to select, install, use and maintain the equipment properly.

YOU WILL LEARN ABOUT How to explain the functional principles

and use of standard MSF biomedical equipment

Managing project biomedical equipment, including maintenance planning, record-keeping and stock management

Performing preventive maintenance, basic repairs and fault-finding

Knowing when and what type of support to request (BioMed referent at HQ, the supply centre, service from an external company or more specialization).

Maintenance Policy and documents Electricity OT (grounding, safety and

protection) Support to users (medics) How to train, coach and present

YOUR PROFILE You have direct responsibility for biomedical equipment management.

Priority will be given to the following candidates: Those with responsibility for management and maintenance of biomedical equipment in their job description, and those with a minimum of 6 months experience with MSF in the position of a technician or an electrician, strongly related to biomedical equipment.

COURSE HIGHLIGHTS Equipment covered in the course: O2-

Concentrator, Monnal D2, Surgical Aspirator, Suction Pump (Atmos and Twinpump), Multiparameter Monitor, Electrical Surgical Unit, Defibrilator, Pusle-oximeters, Hygiene, Dermatone


Apr 25-May 3 Brussels, Belgium French 6 months Oct 24-Nov 1 Brussels, Belgium English 6 months

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ent Energy Course (Basic Level)

Reach our high standards for electrical systems

In the last few years MSF has been confronted with several electricity related safety issues, ranging from fires to electrocution. Furthermore we have seen a rise in the use of expensive and sensitive equipment (Lab/OT). In order to have a safe (for humans and equipment) energy network this course aims to train you in ways of working that will enable MSF to reach its high standards for electrical systems.

YOU WILL LEARN ABOUT Basics of electricity theory: Voltage,

Current and Power Rules and procedures Electricity and Safety: Problem identification & solutions Basics of earthing electrical systems Choice & installation of circuit

breakers (MCBs) and residual current devices (RCDs)

Installation of cabling, distribution boxes and wiring

Quality of materials and fuses Safe working procedures

Protection of equipment: when to use voltage switchers, AVR, Varistors and on-line UPS

Basics of batteries for back-up systems

YOUR PROFILE This training is entry level training, for Logistics staff with involvement in electric

responsibilities and tasks (e.g. assistant electricians, handyman or logisticians). The course is designed for people who install and maintain our electrical system.

In order to guarantee the right level of the training we need to have a group with similar background knowledge. Therefore an entrance level is defined. We use the following indicators for this entrance level: The participant is able to use a multimeter, knows the difference between voltage and current, and has very basic computer skills.

This entry level can be obtained by self-study prior to attending the course.

COURSE HIGHLIGHTS To pass this course, mere attendance is not enough. Each module will end with a test (practical and multiple choice). Participants can pass or fail each module. Participants passing all modules get a certificate of completion. Other candidates get a certificate of attendance.


May 30-Jun 4 Kampala, Uganda English 6 months Oct 3-8 Kampala, Uganda French 6 months

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t Energy Course (Advanced Level)

Reach our high standards for electrical systems

In the last few years MSF has been confronted with several electricity related safety issues, ranging from fires to electrocution. Furthermore we have seen a rise in the use of expensive and sensitive equipment (Lab/OT). In order to have a safe (for humans and equipment) energy network this course aims to train you with a sound background in ways of working that will enable MSF to reach its high standards for electrical systems.

YOU WILL LEARN ABOUT Safety Three phase electricity and combined

single and three phase systems Earthing systems Fault finding and repairs on

generators/alternators Calculating generator capacity Calculating voltage drop and longer

cabling Batteries (Lead acid, starter, lead

crystal, VRLA) and their properties: d.o.d, life expectancy, etc.

Designing, testing and installation of battery back-up systems.

Programming or changing the settings of chargers and/or inverters

Life expectancy and maintenance of equipment

Designing, sizing and installation of solar systems

Documentation, drawings

YOUR PROFILE You are a locally trained electrician or a techlog with knowledge of electricity. You install, repair and maintain our electrical systems on day-to-day basis. Further, you are experienced in using a multimeter, know the difference between power, voltage and current and have basic computer skills. After you apply for the course, a test will be provided to assess your knowledge and skills.

If you have successfully passed the Basic Energy Course) or attended the AEC before 2014 you also have the right profile for this course.

COURSE HIGHLIGHTS To pass this course, mere attendance is

not enough. Each module will end with a test (practical and multiple choice). Participants can pass or fail each module. Participants passing all modules get a certificate of completion. Other candidates get a certificate of attendance.


Jun 6-11 Kampala, Uganda English 6 months

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ent FRITZ Certification in Humanitarian Logistics (CHL)

To increase the proficiency and expertise of humanitarian logisticians working at an operational level

Content reflects developments in the humanitarian world and best practices in logistics, and has been developed with input from various organisations including: CRS, ICRC, MSF-Holland, MSF-Belgium, Oxfam-GB, Save the Children, UNICEF, UNHCR, and WFP.

YOU WILL LEARN ABOUT Humanitarian Supply Chain Warehousing and Inventory Procurement Transport Fleet Management Import / Export & International

Commerce Practices Managing the Humanitarian Supply

Chain Response (bringing all elements together)

YOUR PROFILE You are a logistics manager.

COURSE HIGHLIGHTS After the initial download of the

program, students will only need periodic access to e-mail for correspondence with their coach. This allows study from even the most remote field locations, where internet connectivity can be an issue.

Support throughout the program by an experienced and professional learning coach, who assesses the assignments and determines when the candidate is ready to proceed to the next unit.

INTERESTED? This certification is designed to be completed in 1½ years, working approximately 5 hours per week. A portfolio documenting the candidate’s achievements and skills is compiled during the course and submitted at the end of the program for final assessment and certification.

For further and more detailed information, see the FRITZ Institute website: http://www.fritzinstitute.org, and the Humanitarian Logistics Certification Programs website: http://www.hlcertifcation.org

See Good to Know Before Applying for Courses on page 6 for the application process. The recommendation letter should come from your LogCo.

You should indicate the date you wish to start studying on your application form.

Start anytime Online and self-study English or French 12 months

http://www.fritzinstitute.org/

http://www.hlcertifcation.org/

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t FRITZ Certification in Humanitarian Supply Chain Mgt (CHSCM)

Increase your proficiency and expertise in implementing the supply chain strategy and in planning, resourcing and managing the supply chain

This course focuses on the more strategic elements of supply chain management.

YOU WILL LEARN ABOUT Supply Chain Structures: Concepts,

Decoupling Points, Processes, Types, Performance Management, Alignment

Supply Chain Planning: Assessment, Policies & Standards, Supply Chain Design, Resources, Control, Relationships

Supply Chain Coordination and Operation: Monitoring & Measuring, Improvement, Transition/ Withdrawal, Project Management, Advice & Support

YOUR PROFILE You are engaged in planning, resourcing and managing the supply chain and the implementation of the supply chain strategy. Typically, you hold a position as LogCo or Senior Supply Log, and you have significant experience in both logistics and the humanitarian world. You may also have already completed the CHL.

COURSE HIGHLIGHTS Emphasis on application of skills, as

opposed to examination of knowledge Support throughout the program by

experienced and professional learning

coaches, who assess the assignments and determine when the candidate is ready to proceed to the next unit

Complementary Learner Affiliate membership of the Chartered Institute of Logistics & Transport (CILT-UK)

INTERESTED? This certification is designed to be completed in less than 2 years, working approximately 10 hours per week. A portfolio documenting the candidate’s achievements and skills is compiled during the course and submitted at the end of the program for final assessment and certification.

For further and more detailed information, see the FRITZ Institute website: http://www.fritzinstitute.org, and the Humanitarian Logistics Certification Programs website: http://www.hlcertifcation.org.

See Good to Know Before Applying for Courses on page 6 for the application process. The recommendation letter should come from your LogCo, or if you are the LogCo, from your FSU Advisor.

You should indicate the date you wish to start studying on your application form.

Start anytime Online and self-study English 12 months

http://www.fritzinstitute.org/

http://www.hlcertifcation.org/

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ent ICT Officer Training – Advanced

New developments and updates in the ICT environment at MSF

Changes, updates and new developments in the MSF wide and MSF-OCA ICT environment are the focus of this course.

YOU WILL LEARN ABOUT Updates on the field ICT policy

documents New standard software New standard hardware Other updates and new developments

YOUR PROFILE You are an ICT Officer.

COURSE HIGHLIGHTS The opportunity to work together with

ICT Officers from other OCA missions and other OCs

INTERESTED? You do not need to apply for this training – all ICT Officers will receive an invitation and attendance is mandatory.

TBD TBD English no working back period

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t LogistiX & Supply

Work effectively and use the full functionality of the LogistiX7 software

We use LogistiX7 as our supply chain management software in the field. This course offers an in-depth overview of the various aspects of the software.

YOU WILL LEARN ABOUT Delivery documents and closure;

downloading from FTP The order process from the field;

Codification Log7 update & configuration; Log7

documents & use Routing & definition of sources Order lists & order sheets Methodology of orders & confirmations Physical reception of cargo; Use of

stocks in Log7 and reception Stock management with parameters

and alarms

Data extraction and trend Stock replenishment; Inventory

YOUR PROFILE You are a Logistix 7 administrator at a capital or project location and you use Logistix 7 on a daily basis (more than 5 hours per day).

COURSE HIGHLIGHTS Hands-on exercises


Feb 1-11 Abidjan, Ivory Coast English 6 months Apr 4-13 Abidjan, Ivory Coast English 6 months Jun 13-23 Abidjan, Ivory Coast English 6 months Sep 26-Oct 6 Abidjan, Ivory Coast French 6 months

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ent Supply Management, Local Purchase & Stock Management

Introduction to Supply Chain Management at MSF OCA

In our projects, logistic staff have a range of tasks and responsibilities when it comes to managing supplies, purchasing from local markets and managing stocks.

These two e-Learning modules – ‘Supply Management & Local Purchase’ and ‘Stock Management’ give an introduction to the MSF OCA way of managing our supply chain.

YOU WILL LEARN ABOUT Roles and responsibilities Standards, procedures, guidelines and

tools Introduction to Supply, the MSF Way Checking Request Forms Sourcing items – from Stock, by Local

Purchase or Capital Order Making Stock requests Introduction to Local Purchase Selecting and Executing Market

Assessment Methods Making a Local Purchase Order Making an Order to the Capital Reception of Goods (from Stock, Local

Purchase Order/List, or Capital) Reception of Cold Chain Items Analysing a Cold Chain Breach Delivery of goods to the departments Storage of cold chain materials Management of stock inventory using

stock cards, monthly stock reports, stock counts and spot checks

Preparation and analysis of the Total Stock Review to detect future stock ruptures / overstocks, and the appropriate action to take

YOUR PROFILE These two e-Learning modules are part of the logistics track of the PPD and are mandatory for all LogAdmins, AllRound Logs and Supply Logs to complete before going to the field.

They are also available to any logistic staff who wish to refresh or develop their knowledge and skills in these topics.

COURSE HIGHLIGHTS The first module (Supply Management

& Local Purchase) takes about 9 hours to complete, and the second module (Stock Management) about 4 hours.

At the end of each module, you need to complete at test and you must pass this test with a score of 80% to complete the course

INTERESTED? If you are working in a mission, you can request access to this course via your LogCo.

International staff who are between missions can request access to this course via their HRO.

On demand Online English no working back period

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t Vehicle Fleet Management

Keeping the vehicle fleet running through management and maintenance

The objective of the course is to upgrade the management skills of the participants in order to provide good quality training and supervision at field level. This is achieved by using practical (mechanical) exercises, off-road driving and case studies. The course aims at increasing overall safety, upgrading maintenance practices, and upgrading driving management (fuel, speeding).

YOU WILL LEARN ABOUT Training of Trainers: how to train the

drivers/mechanics Preventative maintenance in all its

aspects Specific problem areas for Land cruisers

(mechanics) Fuel quality and storage Driving: defensive driving and technical

off-road driving

Data loggers: how to use and how to manage drivers to commit to the standards

Spares: where to buy and how to use the MSF spare parts sheet

Logbook: how to use and analyse it

YOUR PROFILE You are a chief driver or a fleet manager with at least 6 months of MSF experience.

COURSE HIGHLIGHTS Practical (mechanical) exercises Off-road driving Case studies


Feb 29-Mar 9 Bordeaux, France French 6 months Oct 17-28 Kampala, Uganda English 6 months

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ent Management

Planned Courses Course Page Field Management Course – Level 2 – Regional (Regional FMC2) 66 Financial Coordinator Course (FCC) 67 First Line Medical Training (FLMT) 68 Human Resources Coordination Course (HRCC) 69 Logistics Management Course (LMC) 70 Medical Management Course (MMC) 71 Medical Management Course – Intermediate (IMMC) 72 MSc Humanitarian Health Program Management 76 Project Management Course (PMC) 74 Senior Management Training (SMT) 75

On-demand Courses Course Page Field Management Course – Level 1 (FMC1) 65 Field Management Course – Level 2 (FMC2) 66 People Management Course for Office Staff 73

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t Field Management Course – Level 1 (FMC1)

Learn about management concepts and standard tools

You will learn how to work with basic tools and acquire basic knowledge on management concepts and issues in MSF and translate those concepts to field realities.

YOU WILL LEARN ABOUT MSF & Management Organizational hierarchy and

administration Planning Communication HR management Supervision

YOUR PROFILE You are a national staff member in a supervisory position and have management responsibilities.

COURSE HIGHLIGHTS Share experiences with the other

participants. Learn from each other Interactive discussions and group

exercises Course content focussed on your daily

work and field reality

AFTER THE COURSE In addition to what is mentioned in Good to Know Before Applying for Courses, each FMC participant commits to complete the home assignments within three months after the course.

INTERESTED? If you are interested in the course, discuss with your line-manager and apply for the course according to your mission specific internal application process.

On demand In mission English or French 6 months

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ent Field Management Course – Level 2 (FMC2)

Strengthen your skills and knowledge of management concepts and tools

This course offers an important opportunity to develop daily management skills for staff. Main objectives are to strengthen skills and knowledge on management tools and concepts, and translate those concepts to field realities.

The content of this course consists of standard, mandatory modules and optional modules that are selected by the CMT based on the needs of the mission.

YOU WILL LEARN ABOUT Management Communication skills Teambuilding and motivation Leadership skills Delegation Coaching Staff evaluations Conflict management in teams Negotiation skills Stress management Time management & priority setting Training in the field Other topics as selected by your

mission

YOUR PROFILE You are a field staff member and you have supervising responsibilities. You already

have some management skills that you would like to strengthen. This explicitly includes international staff members, as long as you are not in coordination positions. The content of this course is different from the FMC1. Previous participation in the FMC1 is not necessary.

COURSE HIGHLIGHTS Share experiences with the other

participants. Learn from each other Interactive discussions and group

exercises Course content focussed on your daily

work and field reality

AFTER THE COURSE In addition to what is mentioned in Good to Know Before Applying for Courses, each FMC participant commits to complete the home assignments within three months after the course.


On demand In mission English or French 6 months Oct 6-12 Nairobi, Kenya English 6 months

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t Financial Coordination Course (FCC)

Coordinate and manage the finance function in an OCA mission

This is a blended learning course, featuring an online introduction to MSF OCA’s financial policies and procedures, and familiarisation with our bookkeeping software, followed by face-to-face training which expands and develops knowledge and skills in these topics.

YOU WILL LEARN ABOUT The FinCo in the CMT, as a line

manager and as a functional supervisor Cross-departmental links Budgeting and budget control

standards and processes Financial administration, reporting and

audits standards OCA financial policies and procedures

and how to apply them How to identify and mitigate financial

risk Institutional funding

YOUR PROFILE You are about to be placed as a FinCo with OCA or you will be placed as a FinCo with OCA in the near future.

COURSE HIGHLIGHTS The small group size (max 10

participants) allows plenty of focus on each person

Interactive and hands-on practice ensures you will be familiar with the tools you will use on the job

Meeting other FinCos and the HQ support team

INTERESTED? If you are interested to become a FinCo, please discuss your development path and options with your HRO (if you are international staff) or the HRCo in your mission (if you are national staff).

Staff identified as (future) FinCos will be invited for this course. See Good to Know Before Applying for Courses, on page 6 for general information.

(International staff new to MSF will usually also attend a PPD the week preceding the FCC.)

Apr 7-14 Amsterdam, the Netherlands English 12 months Sep 8-15 Amsterdam, the Netherlands English 12 months Nov 4-11 Amsterdam, the Netherlands English 12 months

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ent First Line Medical Training (FLMT)

Coordinate and supervise the care activities in the area where medical action is being taken

This training is based on competency based learning with regards to coordination and supervision of care activities in the various locations where MSF activities are carried out (hospital departments, consultations, health centres, mobile clinics, refugee camps, in communities, etc.) This training is designed for the first line medical team. This is the team for which the doctor, nurse, midwife or other health-care professional is responsible and is enlisted to coordinate and supervise their care activities in the area where medical action is being taken. The training has a focus on an inter-professional approach, ensuring that there is good collaboration with the project resource staff (logistics specialists, administrators, etc.).

YOU WILL LEARN ABOUT Development of the competencies

needed for your role and responsibilities

Technical skills required for your role Coordination and supervision in

different medical program components as the hospital medical department, Health centre, TFC, mobile clinics, refugee camps, outbreak respond, mass screening and respond, seasonal community activities

MSF working environments and operational contexts

Priority health problems and programs

YOUR PROFILE You are a nurse, doctor or midwife working in a coordinating and supervisory role in medical care activities in an MSF project.

Specialists and psychologists may be selected if they have a medical or paramedical qualification and are enlisted to coordinate and supervise medical care activities in MSF projects.

You have at least participated in one MSF mission and have a commitment for 6-12 months in the field.

COURSE HIGHLIGHTS Learning based on activities and tasks

in real MSF situations Drills, problem based learning, case

studies, sharing experience, directed reading

Feedback based training


May 9-20 Brussels, Belgium French 12 months Oct 3-14 Brussels, Belgium English 12 months

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t Human Resources Coordination Course (HRCC)

Coordinate and manage the HR function in a mission

You learn how to contribute to the efficient human resources management in your mission.

YOU WILL LEARN ABOUT HR roles and responsibilities Strategic HR Recruitment & Induction Development & Competencies Administration Management Needs calculation & Budgeting Salary cycle Legal Management Homère as a management tool Leadership & Management Communication Teambuilding Motivation Stress Management Conflict Management Feedback Coaching

YOUR PROFILE You are identified to become an HRCo, or are in your first mission as an HRCo.

COURSE HIGHLIGHTS Discussion and sharing experience with

participants from various OCs

INTERESTED? If you are interested to become an HRCo, please discuss your development path and options with your HRO (if you are international staff) or the HRCo in your mission (if you are national staff).

Staff identified as (future) HRCos will be invited for this course.

See Good to Know Before Applying for Courses, on page 6 for general information.

Mar 28-Apr 8 Geneva, Switzerland English 12 months Sep 11-23 Paris, France French 12 months Dec 5-16 Amsterdam, the Netherlands English 12 months

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ent Logistics Management Course (LMC)

Coordinate and manage logistics in a mission

Enhancing skills and knowledge for the full involvement of Logistic Coordinators in the Country Management Team, and providing management tools and methods to safeguard and enhance the quality of logistics support from the perspective of a functional manager.

YOU WILL LEARN ABOUT Leading and influencing MSF project planning Logistics project management Policy development and

implementation Monitoring, evaluation and logistic

reporting Security management Effective meetings

YOUR PROFILE You have recently started in your first mission as a LogCo.

COURSE HIGHLIGHTS The small group size (max 14

participants) allows focus on each person’s individual development needs

Participants receive tailored individual feedback on their project management assignment

Discussion and sharing experience with participants from various OCs

INTERESTED? If you are interested to become a LogCo, please discuss your development path and options with your HRO (if you are international staff) or the LogCo and HRCo in your mission (if you are national staff).

LogCos in their first LogCo mission will be invited for this course.

See Good to Know Before Applying for Courses, on page 6 for general information.

May 23-Jun 3 Amsterdam, the Netherlands English 12 months Oct 10-21 Egmond, the Netherlands English 12 months

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t Medical Management Course (MMC)


This course aims to improve the core competencies of a MedCo by strengthening the knowledge and skills on management tools and concepts, and translate those concepts to field realities in order to increase the quality of the management in the mission.

YOU WILL LEARN ABOUT Leading & Influencing Strategic Plan & Country and Health

Policy How to Design an Advocacy Strategy Emergency Preparedness Project Planning, Logical Framework Control Cycle Health Policy and Programming MSF as a voice of protest Dilemmas and Medical Ethics Security Management Patient Safety Staff Health Stress Management Diagnostics and Laboratory Services Sexual and Reproductive Health and

Surgery Water and Sanitation & Infection

Control

Medical Supply and Pharmaceutical Issues

Data and Research, Mental Health & Psychiatric Care, Paediatrics, Vaccination, and Malaria

HIV, (MDR) TB, and Nutrition

YOUR PROFILE You are in your first mission as a MedCo, or you will be assigned to a MedCo position within 6 months after this course.

COURSE HIGHLIGHTS This course is held together with the

SMT and has joint modules with HoMs. MedCos and HoMs will work together

on a project throughout the course.

INTERESTED? If you are interested to become a Medical Coordinator, please discuss your interest with your Medical Coordinator and HRO.

Medical Management Course is mandatory for Medical Coordinators on their first MedCo assignment.

See Good to Know Before Applying for Courses on page 6 for the application process.

Mar 7-18 Egmond, the Netherlands English 12 months

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ent Medical Management Course – Intermediate (IMMC)

Manage the Medical Mission

As a medical manager at project level you will be required to actively participate in defining, planning and monitoring medical activities and programs in the project as well as coordinating human and material related resources needed to ensure the quality of care provided by MSF. In this course you will strengthen your knowledge and skills on Healthcare Management in MSF projects. You will learn in an interactive and reflective way, how to apply different management tools and concepts to be able to have impact on the quality and the efficiency of the medical programs in your project.

YOU WILL LEARN ABOUT Identifying and assessing different

health systems and services make up at project level

Leading the medical team towards its medical project objectives

How to identify and plan HR needs, and how to coordinate, monitor and evaluate HR related components

How to assess, analyse, plan, implement, monitor and evaluate (emergency) medical programs according to medical needs

Medical facility requirements in the project and its effect on quality of care; supervising the facility components based on set criteria’s

How to supervise and monitor medical quality in the project, roles and responsibilities with regards to medical incident policy; handling ethical dilemmas

MSF governance and administration: data management and analysis; control

cycle and reporting; patient Information system (records) and confidentiality; medical information resources in MSF

YOUR PROFILE You are in your first mission as a MTL, Nursing director, Clinical director or hospital coordinator or you will be assigned to one of these positions within 6 months after this course.

You have attended the FLMT; or completed basic on line-modules on MSF OCA medical focus areas; or gained basic knowledge of protocols and guidelines on medical focus areas through field experience.


COURSE HIGHLIGHTS This 2-week course will be held at the

same time as the PMC

INTERESTED? If you are interested in one of the above positions, please discuss your development path and options with your MedCo and HRO.

The IMMC is mandatory for MTLs and Hospital Coordinators on their first assignment in this role.

See Good to Know Before Applying for Courses on page 6 for the application process. The recommendation letter should come from your MedCo.

Apr 11-22 Egmond, the Netherlands English 6 months Aug 15-26 Egmond, the Netherlands English 6 months

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t People Management Course for Office Staff


This course for office staff is an important opportunity to strengthen skills and knowledge on management tools and concepts, and how to translate those concepts to office realities.

YOU WILL LEARN ABOUT The course can be tailor made to address the learning needs identified amongst the participants. The core modules include Effective feedback Conflict management Teambuilding and motivation Group meeting Other topics as identified by the needs

analysis or by the survey filled by the participants.

YOUR PROFILE You are an office staff member.

COURSE HIGHLIGHTS Tailor made according to the learning

needs Safe learning environment to discuss

within a team

INTERESTED? Discuss the learning needs with your team and your line-manager. The Head of Departments can send a request for the course to the L&D Department at least 3 months prior to the preferred course date.

On demand In office English 6 months

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ent Project Management Course (PMC)

Manage The Project Team

In this course, you will gain knowledge about and will receive tools for the management of project teams and projects.

YOU WILL LEARN ABOUT The Country Management Team (CMT) HR management National staff management Stress management Negotiation skills Context other actors and situation

analysis Emergency response Humanitarian affairs Health Project planning Monitoring and reporting Financial project planning Security

YOUR PROFILE You are in your first mission as a Project Coordinator or you will be assigned to a PC position within 6 months after this course.

You are a (potential) Project Coordinator.

COURSE HIGHLIGHTS This course will be held at the same

time as the IMMC. 2-week course

INTERESTED? If you are interested to become a Project Coordinator, please discuss your development path and options with your Head of Mission and HRO.

Project Management Course is mandatory for project coordinators on their first PC assignment.


Apr 11-22 Egmond, the Netherlands English 12 months Aug 15-26 Egmond, the Netherlands English 12 months

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t Senior Management Training (SMT)


This course aims to improve the core competencies of a HoM by strengthening the knowledge and skills on management tools and concepts, and translate those concepts to field realities in order to increase the quality of the management in the mission.

YOU WILL LEARN ABOUT Leading & Influencing Strategic Plan & Country and Health

Policy How to Design an Advocacy Strategy Emergency Preparedness Project Planning, Logical Framework Control Cycle Health Policy and Programming MSF as a voice of protest Dilemmas and Medical Ethics Security Management Critical Incident Management Actor Mapping Strategic Communication for Advocacy Media Training International Humanitarian Law Strategy Negotiated Access Engaging with Counterparts Financial Management &

Accountability

Resources: HR Resources: Supply Stress Management

YOUR PROFILE You are in your first mission as a HoM, or you will be assigned to a HoM position within 6 months after this course.

Other senior managers may be invited to participate as well.

COURSE HIGHLIGHTS This course is held together with the

MMC and has joint modules with MedCos.

HoMs and MedCos will work together on a project throughout the course.

INTERESTED? If you are interested to become a Head of Mission, please discuss your development path and options with your Head of Mission and HRO.

Senior management Training is mandatory for Head of Mission on their first HOM assignment.


Mar 7-18 Egmond, the Netherlands English 12 months

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ent MSc “Humanitarian Health Program Management”

Accreditation of prior learning

This HHPM Master Program is offered through the Liverpool School of Tropical Medicine (LSTM). The HHPM master builds on experience and international expertise in providing high-quality professional training in humanitarian action in the health arena. The HHPM master is intended for the full range of professionals working in humanitarian health program management.

The program investigates current approaches to humanitarian health program management and identifies and develops models of good practice. Opportunities for in-depth study include regional and country case studies and a choice of modules addressing specific aspects of humanitarian interventions. In addition, the program offers participants an opportunity to develop and undertake a research project, usually overseas, in an area of special interest indicated by client Non-Governmental Organizations (NGOs), International Organizations (IOs) or National Ministries.

More information: http://www.lstmed.ac.uk/study/courses/humanitarian-health-programme-management-0

There is collaboration between the LSTM and MSF OCA. We have identified two career development pathways, framed around the HHPM master in conjunction with designated MSF-OCA courses:

MedCo Pathway, including MSF MMC HoM Pathway, including MSF SMT

MSF staff who undertake one of these two designated MSF courses and successfully complete an additional LSTM-approved assessment can apply for entry onto the MHHP master with accreditation of prior learning (APL) of 10 of the 180 credits required to complete the program. LSTM will also consider APL of a further 30 credits in relation to practical fieldwork undertaken by MSF staff subject to submission of satisfactory evidence to demonstrate that the relevant learning outcomes of the HHPM master have been met. Applicants must also satisfy LSTM academic and English language entry requirements as specified on their website.

Collaboration between LSTM and MSF-OCA is in development and therefore people who are interested in the HHPM master and are planning to follow or followed the SMT and MMC training in the past and would like to receive information on accreditation of prior learning (APL) by LSTM, can contact the OCA L&D department in Amsterdam.

YOUR PROFILE You are a HoM or MedCo. You are interested in the HHPM master and you have been or wish to be selected by MSF for the SMT or MMC.

INTERESTED? The MSc in Humanitarian Health Program Management starts each year in early September at LSTM in Liverpool, UK.

When submitting your application for a place on LSTM’s MHHPM, you should either include documentation in support of

http://www.lstmed.ac.uk/study/courses/humanitarian-health-programme-management-0



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your claim for APL or indicate in an accompanying letter that you intend to apply for APL based on anticipated completion of the above MSF courses and fieldwork. Please include a letter of confirmation from the L&D Officer in Amsterdam.

It is recommended that applications for the HHPM master are submitted to LSTM as early as possible – this is particularly

important for students who need to apply for a visa – and not later than three months before the HHPM master starts.

Note: MSF staff who do not wish to have previous training and experience considered towards APL are very welcome to apply directly at the LSTM.

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ent Training Skills

Planned Courses Course Page Training of Trainers – Regional (Regional TOT) 80

On-demand Courses Course Page Training Delivery Workshop (TDW) 79 Training of Trainers (TOT) 80

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t Training Delivery Workshop (TDW)

Prepare, deliver and evaluate a course module successfully

Most of the courses in this brochure rely on content experts for the delivery of modules. If you are a module trainer, have you ever felt your preparation for your delivery could be more efficient? Do you know why adults are such challenging learners, and do you deal well with difficult group dynamics? Would you like the learning experience in your module to be more motivating for both you and your participants? This one-day course will give you answers to these questions.

YOU WILL LEARN ABOUT Preparing and planning according to

the needs of learners Delivering your course module in a

motivating way Action evaluation outcomes

YOUR PROFILE You are responsible for the delivery of one or more modules in a training course. You

feel confident about the content, but are eager to improve delivery of the module.

It’s advised to attend the Training Delivery Workshop shortly before the preparation and delivery of your course module, in order to apply your learning.

COURSE HIGHLIGHTS Benefit from effectively preparing for

your delivery Understand the importance of

motivating training delivery Using evaluations by participants to

improve your skills Acquire great ideas to energize your

participants

INTERESTED? Discuss your learning need with your line manager, and contact the Development Officer for information about upcoming sessions.

On demand In OCA office locations English or French

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ent Training of Trainers (TOT)

Go through all aspects of training in this 5-day course!

Every year OCA field staff deliver over two hundred training courses to colleagues. If you’re one of these trainers, how do you know what knowledge, skills and attitudes your participants exactly need? Do you know why adults are such challenging learners, and do you deal well with difficult group dynamics? Is there a way to measure whether you’ve successfully transferred course content to your learners? And how can this process be a motivating experience for both you and your participants? The Training of Trainers will give you answers to these questions, and gives you the opportunity to improve your personal effectivity as a trainer.

YOU WILL LEARN ABOUT Conducting a learning needs

assessment Setting SMART learning objectives Selecting learning methods to transfer

knowledge, skills, and attitudes Delivering a motivating training Using training evaluation to improve

your course

YOUR PROFILE You work in any area in MSF and your responsibilities include training of other staff members. You are eager to improve your effectiveness in training, want to

know how you can facilitate the learning by others, and how you can organize your training in the most efficient way.

COURSE HIGHLIGHTS Be able to argue when a training course

is useful – and when it’s a waste of resources

Find out how participants best retain their learning

Develop, deliver and evaluate a training course with fellow participants

Hands-on practice on delivering a module in a motivating way

Acquire tons of ideas to energize your participants

Small group allows for individual feedback


AFTER THE COURSE In addition to what is mentioned in Good to Know Before Applying for Courses, each TOT participant commits to developing, delivering and evaluating individually at least one training course within three months after the TOT.

On demand In mission English or French 6 months Oct 17-21 Nairobi, Kenya English 6 months Oct 24-28 Nairobi, Kenya French 6 months

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t Language

French

Communicate in the spoken language in your mission

We partner with F9 to offer French immersion courses to match with the needs for your position in the mission.

YOU WILL LEARN ABOUT Vocabulary relevant to your position Relevant communication

YOUR PROFILE You are an expat who has a basic level of French (at least A2 level).

COURSE HIGHLIGHTS Immersion takes place in Brussels,

Belgium Individual sessions

You’ll stay at a local bed and breakfast

INTERESTED? If your recruiter and/or pool manager identified the need for language training, you will have to do a phone assessment. The outcome of the assessment will determine the length of the course.

Please note: Other languages are available upon request by recruiter or pool manager. If you are interested, please contact your recruiter.

Planned upon request Brussels, Belgium French 6 months

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ent Coaching

Unlock your potential, maximise your performance YOUR PROFILE You are member of a Country Management Team and are looking for support to improve your performance, be more confident in your role, and deal effectively with the challenges of field coordination. You’re open to learning and change, able to reflect and committed to your professional development. You believe that coaching, an experiential process during which a coach seeks to unlock your potential to maximise your own performance, is the appropriate L&D method to meet your development needs.

COACHING In consultation with your line manager and with the support of a professional certified coach you will formulate the objective for the coaching intervention: a competency you need to develop that is relevant in your role. Potential topics can be effective communication and collaboration, personal effectiveness and efficiency, and leadership. You will develop that competency during coaching sessions conducted through skype, email and online tools and are expected to pro-actively follow up on assignments and contact moments. The content of your coaching sessions remains confidential between you and your coach. Halfway through the

Coaching intervention you will discuss your progress with your line manager, as well as with your coach. At the end of the intervention, in consultation with your line manager and coach, you take stock of your learning and behaviour change, and whether you've met the objective of your coaching.

INTERESTED? If you are a field coordinator, either new to the job or experienced, you can apply during your mission by: Filling out the L&D application form Writing a letter of motivation in which

you explain why coaching is the appropriate method to meet your learning need

Requesting a letter of recommendation from your line manager

SELECTION PROCESS Depending on the total amount of requests (budget available) the selection is on an individual basis. Selection will be done based on your proven commitment to development in general and motivation for coaching in particular. If selected, you are asked to sign a study agreement: there is a working back period of 6 months as of the start of the coaching intervention.

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A brain to pick, an ear to listen, and a push in the right direction YOUR PROFILE You are a member of a Country Management Team and in need of competencies necessary for your role, related to a specific context, that you cannot (timely) acquire through training. You’re open to on-the-job-learning and change, consider constructive feedback as an opportunity to develop yourself, and eager to pro-actively seek and evaluate learning opportunities. You’re eager to engage at location in a professional relationship with someone senior in your role who is dedicated to share their expertise and focussed on successfully transferring their knowledge, skills and attitudes to you. You are, in short, looking for mentoring: a brain to pick, an ear to listen, and a push in the right direction.

MENTORING You’ll discuss your mentoring need with your line manager. Once mentoring has been granted, the mentoring desk* will select your mentor and make an assessment of the length of the intervention (2 weeks minimum); the period of which the mentor joins you at location (possibly followed by distance mentoring). With your mentor, you will make a thorough assessment of your learning needs and sign an agreement that safeguards the objective and confidentiality of the mentoring relationship. You will schedule sessions with your mentor during which you discuss work-related issues, competencies required to solve them, actions to develop them, as well as follow-up of previous actions. At the end of the mentoring

intervention, your mentor and you assess the results. Using this assessment, you will discuss next steps in your development with your mentoring desk.

ROLE OF L&D DEPARTMENT Your mentoring intervention, if granted, will be owned and paid for by your mission and/or relevant department. The L&D department offers the following support: Application process Assessment if mentoring is the best

possible way to answer your learning need

Requirements for and advice in selection of a mentor

A communication plan for all involved in the mentoring intervention

An easy-to-use guide for mentor and mentee containing best practises, key concepts, and practical tips to make mentoring successful

Four tools that help structure the start, agreement, progress monitoring and conclusion of mentoring

Follow-up activities after the mentoring intervention

A debrief of mentor and mentee by an L&D advisor and specialist, to feedback lessons learned into the process of mentoring

INTERESTED? If you are a field coordinator, you can apply prior to or during your employment by: Filling out the L&D application form Writing a letter of motivation in which

you explain why mentoring is the appropriate method to meet your learning need

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Requesting a letter of recommendation from your line manager

SELECTION PROCESS The selection is on an individual basis and will be done based on the urgency or your

learning need, your proven commitment to development in general and motivation for mentoring in particular. If selected, you are asked to sign a study agreement: there is a working back period of 6 months as of the start of the mentoring intervention.

* The mentoring desk consists of a technical referent, an HR member and others involved in review of your application.

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ent Course Application Process

The application process is a 3-step process.

Step 1: Application For National Staff: For personal advice on your career and training possibilities and interest you can contact

your direct line manager. If you want to apply for a course, inform your line manager, who will discuss with the

project coordinator or when in capital with the relevant functional coordinator (FinCo, LogCo, Medco, HRCo).

After initial approval in the line the following documents need to be sent to the HRCo. A. Application form B. Motivation letter C. Recommendation letter from your coordinator (or otherwise specified)

The mission will then ensure that the relevant applications for the course are presented to the L&D Officer.

For International Staff: For personal advice on your professional development possibilities and interest you can

contact your HRO. If you want to apply for a course, inform your HRO and line manager and send the

following documents to the L&D Officer: A. Application form B. Motivation letter C. Recommendation letter from your coordinator or your functional manager at the

CMT level (or otherwise specified on the course sheet)

Step 2: Deadlines For National Staff: The deadline to send your application is two and an half months before the start of a

course, unless otherwise specified on the course sheet. (This is to allow for an often lengthier visa application process for national staff traveling to a course.)

For International Staff: The deadline to send your application is two months before the start of a course, unless

otherwise specified on the course sheet.

For International and National Staff: The participant selection takes place 6 weeks before the start of a course. In case of an

exception this is mentioned per course. Applications that are received too late will not be included in the selection procedure. You

should re-apply for the next training. Please be aware that in general there are a lot more applications than available positions

on a course.

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t Step 3: Selection Procedure The selection procedure is facilitated by the L&D Officer and selection decisions are made

by relevant Pool Manager in conjunction with the relevant (support) department. The outcome of this selection can be twofold: you are accepted, or you are not accepted. In the selection of participants, the primary consideration is the need of the mission

and/or the organization. The development of an individual is secondary in this process. The L&D Officer will notify you of the result of the selection. If you are not accepted: L&D

and all involved spend a considerable amount of time on the selection process in which all perspectives are measured against each other. Reasons why you are not selected can be: • You might not fit the criteria for the course (yet). • You might fit the criteria for the course, but because of limited places on the course

you are not selected. • In your mission there might already be a number of expats or national staff with these

qualifications while on the mission of other applicants this is lacking. If you are not accepted but you meet the basic entrance criteria for the course, you will be

encouraged to apply again in the future. The outcome will not be discussed and should be accepted.

To re-apply again for the same course in the future, you will have to enter the procedure again from the start. This is because L&D cannot know if you will still be with MSF at the time of the new course or if the priorities (in the mission) have changed. L&D does not keep applications.

If you are (in rare cases) on a waiting list, you will be notified and informed again as soon as a place is available to you.

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MSF-OCA offers the possibility of a study grant for those who would like to further their career development through shorter or longer courses or studies in relation with their commitment to work for MSF OCA.

Who Can Apply for a Study Grant? Staff that is interested in participating in a shorter or longer term course or studies related to the medical humanitarian mission of MSF in the field, currently not part of the curriculum in this course brochure, can apply. They can submit a request for a contribution to the fee. Please note that there are limited funds available, therefore grants are scarcely granted.

Conditions of the Study Grant You have to be ready to go to the field within due time after completing your course or study.

Required Documents to Apply for a Study Grant Submit the following to [email protected]: A completed MSF course application form Your current CV A letter of recommendation from your most recent Head of Mission or Operational

Manager Your motivation letter. Please include the following information:

• Full title of the course • Dates for the course • Location of the course • Amount you are applying for • Please mention the curriculum of the course Please note that incomplete applications will not be considered.

Study Grant Recommendation Letter The recommendation letter has to come from either an Operational Manager or the Head of Mission of your (most recent) mission. It should clearly state in what capacity the Head of Mission (or OM) believes the course or study will benefit you in regards to your (future) work with MSF. The recommendation should also provide an account of your performance on the job, personal experience of working with you, and any other information that the Head of Mission or OM deems relevant.

Study Grant Motivation Letter In this letter you clearly state what your future plans and commitment are in regards to MSF OCA, your specific goals and plans, and how you think the course would be beneficial to your (future) MSF OCA job and how it contributes in your development.

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t Study Grant Selection Process Throughout the year, you can submit an application for a study grant. A selection will take place on which study grant application will be agreed upon and for which amount we will contribute to the requested course fee.

The relevant pool manager will be asked to provide an advice to the L&D HoD taking into account previous evaluations, and input from HRO and Support department. An important consideration is if the course fits into your professional development and future positions within MSF OCA. Other factors that will be taken into account are future commitment, and development history with MSF-OCA, and already existing work back obligations in your file. Priority will be given to Public Health Masters (over other masters). Once all of the above information and recommendations are compiled and analysed, the L&D HoD makes a decision. The L&D Officer will communicate this decision to the applicant and will draw up a study agreement if the grant has been agreed to. This agreement will need to be signed by the recipient of the grant.

We strive to give an answer to your request within 6 weeks of submitting all required documents to the L&D Officer.

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ent L&D Application Form

In order to process your application, we kindly ask you to fill in each question completely.

I’m applying for:

Course: ___________________________________________ Dates: _________________________

Study Grant (see page 90 for more info)

Coaching/Mentoring (see page 83 for more info)

My learning needs are not addressed in an existing course. I would like to learn more about:

__________________________________________________________________________________

Key Information

Your last name:

Your first name:

Telephone Number:

Personal email address:

Work email address:

Nationality:

Date of Birth (mm/dd/yyyy):

Sex (circle one): Male Female

Diet needs? (circle one) No Yes, namely _______________________________

(if yes, indicate which ones)

Name & email of your HRO:

HR responsible:

Name & email of your line manager

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t Education

Highest diploma/ degree or other qualification:

Have you attended courses or (field-) workshops that are relevant for this course? If yes, which one? Also include the PPD.

Languages Please circle your level for each language:

French: Basic Intermediate Good Fluent

English: Basic Intermediate Good Fluent

Other: ___________ Basic Intermediate Good Fluent

MSF Experience How many and what type of missions have you done and in which position?

From Until Type Where Position

____________________________________________________________________________

____________________________________________________________________________

____________________________________________________________________________

____________________________________________________________________________

Total months of field experience: ________________________________________

Are you currently employed with MSF? Yes No

If yes: Dates of your contract: ________________________________________

Position: ________________________________________

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If no: Time period of your availability: __________________________________

Position you wish/intend to fulfil: __________________________________

In what kinds of project are you (or have you been) involved? Please specify the different programs you are (or were) managing.

____________________________________________________________________________

Which MSF (Partner) section recruited you? ________________________________________

For which MSF (Partner) section did you go to your last mission? ______________________

Sign & Enclose Please do not forget to:

• Write your motivation and expectations in a separate document and enclose it with this application

• Enclose a letter of recommendation from your coordinator/line manager (or otherwise specified as on the course sheet).

Date _____________________________ Signature _____________________________

Please send the completed and signed application along with the letter of recommendation and your motivation letter to: [email protected]


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t Letter of Motivation Name applicant: __________________________________________________________

Applying for: __________________________________________________________

Current position: _________________ Current mission: __________________________

What is the benefit/relevance to your professional development (i.e. of attending this training)?

____________________________________________________________________________

____________________________________________________________________________

____________________________________________________________________________

Date _____________________________ Signature ________________________________

Letter of Recommendation Name line manager: ____________________________________________________

Position line manager: ____________________________________________________

What is the benefit/relevance to the development of the project/mission/organization (of this applicant i.e. attending this training)?

____________________________________________________________________________

____________________________________________________________________________

____________________________________________________________________________

Date ________________________ Signature line manager* __________________________

*By signing, the line manager indicates that this recommendation has the support of the CMT.

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ent You Have Been Selected: What Happens Next?

Your application was successful – you have been selected! See below for an overview of the next steps.

Step 1: When Accepted to a Course: Confirm your Participation! ALWAYS confirm your participation! You will receive an invitation to the course and more information from the L&D Officer. You may have to fill in some forms, for example for visa and insurance, and return them as

soon as possible.

Step 2: Visa & Insurance If you need a visa to attend the course, you are responsible for arranging your visa – if

needed – with the assistance of your HRCo; this might take up to 6 weeks. For Visa application purposes, the organizing section will provide the letter of invitation

(LOI) for participants from all sections. When a course takes place in the Netherlands, a format for a letter of invitation (LOI) is included in the course invitation and needs to be completed and returned to the L&D Officer as soon as possible. The signed letter will be returned to you by the L&D Officer. This applies to participants from all OCs, whom need a visa to be able to attend the course.

When a course is taking place in another country than the Netherlands, the host country will take care of the Letter of Invitation.

If you need proof of insurance for your visa, there is also a BTA form attached to the course invitation. In order to obtain an insurance certificate, this form – like the LOI – needs to be completed and returned to the L&D Officer. The L&D Officer will send the BTA form to the insurance company and once he gets the insurance certificate back (within 2 work days), it will be returned to you. This applies to OCA staff only, regardless of what the course location is. Participants from other sections are kindly referred to their respective OC to take care of the insurance certificate.

Should you also require proof of accommodation, the organizing section should provide this.

Insurance for OCA staff during the course will be taken care of by MSF-OCA (health, luggage and liability). If you have questions about your insurance please contact the L&D Officer. Participants from other OCs are kindly referred to their respective OC which will take care of the insurance.

Step 3: Travel Arrangements International travel expenses are paid for by the project country or by L&D if the

participant is not on a field contract. Local travel expenses, i.e. expenses incurred in the country where the course is hosted, are refunded by either L&D or your mission. Please check with your HRCo.

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International travel and accommodation before and after the course will need to be arranged by the project. Your HRCo will arrange your travel and accommodation arrangements with Raptim ([email protected]).

If you are in between missions you are responsible to arrange your travel yourself. You can arrange it by contacting Raptim directly. Before finalizing your booking, Raptim will require a cost center and reason code, which you can obtain through the L&D Officer. Raptim will invoice Amsterdam HQ for your booking.

Travel schedules should be sent to the L&D Officer.

Step 4: Boarding and Lodging In principle all MSF courses are residential and therefore boarding and lodging are taken

care of during the course period. You will receive a per diem if the catering is not included. Boarding and lodging during the course are paid for by L&D in the case of international

courses. For travel days before and/or after a course, the project is responsible and needs to arrange for both the lodging costs and per diem for the participant.

Step 5: Per Diem and Security Money In case no meals are provided during a course, participants will receive a per diem from

the organizing section for the actual course days only. For international courses in Europe this is set at €17 per day. National Staff will receive an additional €5 more. (This means they will receive €5 per day when catering is provided and €22 when no catering is provided).

Courses provided in-country or courses provided in countries where MSF missions are present, follow the local per diem policy.

The project should provide per diem for the travel days – before and after the course – to the participant.

The project should provide security money for all participants, especially national staff travelling (to Europe) for the first time.

Questions Do not hesitate to contact the L&D Officer through [email protected] or by phone +31 (0)20 520 8970 if you have questions.



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t Requesting On Demand Courses FMC1, FMC 2, TOT & SANOU Each year, during the Autumn Control Planning (ACP) process, the L&D Department asks all the missions what their needs are in terms of FMC, TOT and SANOU. This enables L&D to do the on-demand course planning for the following year taking into account the field’s priorities and the available resources in the department.

If your mission has identified a need for an on-demand course which hasn’t been submitted during the ACP process, please contact the L&D Officer at [email protected].

You will be asked to fill an on-demand course request form and your needs will be discussed with the Field Training Advisor. The granting of the request will depend on the learning needs identified by the mission and the L&D capacity. You can find the on-demand course request form on the field website.

It is the responsibility of the HRCo to ensure that the course is not scheduled during a local holiday or other event that will impact the training. If an on-demand course is scheduled during a local holiday or other event, we reserve the right to cancel the course.

ALSO These medical field trainings can be requested directly with the Public Health department, Debbie Price.

ETAT & HBB These medical field trainings can be requested directly with the Public Health department, Harriet Roggeveen.

Field ICHA This Humanitarian Affairs field training can be requested directly with HAD.

Basic ICT Officer training This on-the-job ICT training can be requested directly with your Field ICT Advisor/FSU Advisor.

SANOU In addition to the information on the course sheet, the information below will provide more information on the setup and delivery of the first SANOU, including the SANOU ToST.

Training of SANOU Trainers (ToST) 3 days: The mission needs to select 12 SANOU facilitators to participate in the ToST. Those facilitators will be trained by the HQ trainers in the delivery of the SANOU. They will be responsible to deliver the SANOU training to their colleagues in the future. It is key for the success of the multiplication that the 12 facilitators will be released from their daily function and made available to deliver the SANOU to their colleagues in the future. This needs to be clear with their current supervisors and also communicated clearly to their future supervisors in the event of international staff turnover.


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SANOU 2 ½ days: Following the ToST, the (ToST) facilitators will deliver the SANOU to their colleagues. The mission needs to select 20 participants to attend this first SANOU. The 20 participants will be additional to the 12 SANOU facilitators.

Application of Learning: A key element in the effectiveness of the SANOU is its multiplication within the mission. By requesting the SANOU, the mission agrees to multiply the course within its staff to create as many “MSF Ambassadors” as possible. The mission will need to present a multiplication plan upon request of the SANOU. The HRCo will monitor the multiplication of the SANOU training and will report to the L&D department every 6 months.

The selection process for the SANOU is mission-specific and should be done at mission level.

Field Management Course (Level 1 & 2) The duration of the FMC 1 is 6 days. The duration of the FMC 2 is 6 to 8 days, depending on the optional modules selected. The FMC 1 & 2 can host a maximum of 20 participants. The application and selection process for the field based FMC1 and FMC2 are mission-specific. They should be defined and performed at mission level.

For the regional FMC2, the selection process first needs to happen at mission level. The HRCo has the responsibility to send to the L&D Officer the applications which have received the support from the mission. The Field Training Advisor will make the final selection for the regional course. The result will be communicated by the L&D Officer.

Application of Learning: Each FMC participant commits to complete the home assignments within three months after the course. The line manager of each FMC participant commits to supporting and facilitating the application of learning. The HRCo will monitor which participants have fulfilled their commitment after three months and will inform the L&D department.

Training of Trainers (TOT) The duration of the TOT is 5 days. The TOT can host a maximum of 12 participants. The application and selection process for the field based TOT are mission-specific. They should be defined and performed at mission level.

For the regional TOT, the selection process first needs to happen at mission level. The HRCo has the responsibility to send to the L&D Officer the applications which have received the support from the mission. The Field Training Advisor will make the final selection for the regional course. The result will be communicated by the L&D Officer.

Application of Learning: Each TOT participant commits to developing, delivering and evaluating individually at least one training course within three months after the TOT. The line manager of each TOT participant commits to supporting and facilitating the application of learning. The HRCo will monitor which participants have fulfilled their commitment after three months and will inform the L&D department about the process.