Level 1 Diploma in Hairdressing - Record of Assessment Book

L e v e L 1 d i p L o m a i n h a i r d r e s s i n g

Hair

Candidate name:

Candidate number:

Hair

2

ITEC is the premier International Awarding Organisation for qualifications in Beauty, Complementary and Sports Therapy and now our exciting new addition of Hairdressing. As a niche Awarding Organisation we offer a variety of exciting career pathways for example:

• In Hairdressing we offer the traditional Hairdressing route or you may prefer to specialise in Barbering or African Type Hair. Alternatively there is also advanced hairdressing training to up skill and develop your techniques further

• In Beauty we offer Traditional Beauty Therapy or the specialisms of Nail Technology and Spa• In Sport we offer Personal Training or the specialism of Yoga and Pilates• In Complementary Therapy you may choose to study massage or broaden your skills to offer Reflex and Aromatherapy

If you are wishing to deliver the best quality qualifications for your learners, then you are in the right place.

a n i n t r o d u c t i o n t o i t e c

c o n t e n t s | L e v e L 1 d i p L o m a i n h a i r d r e s s i n g

StructureoftheITECLevel1DiplomainHairdressing 03

nMANdATORY UNITS

UNIT 637 CreateandMaintainRetailDisplaysintheSalon 04

UNIT 638 FollowHealthandSafetyintheSalon 05

UNIT 313 IntroductiontotheHairandBeautySector 06

UNIT 314 PresentingaProfessionalImageinaSalon 07

UNIT 639 SalonReceptionDuties 08

UNIT 629 WorkingwithOthersintheHairandBeautySector 09

UNIT 305 ShampooandConditioning 10

UNIT 311 StylingWomen’sHair 11

UNIT 640 ColourHairUsingTemporaryColour 12

UNIT 641 CreateaHairandBeautyimage 13

UNIT 315 TheArtofDressingHair 14

nOPTIONAl UNITS

UNIT 312 StylingMen’sHair 15

UNIT 306 HairPlaiting 16

UNIT 307 PlaitingandTwistinghair 17

UNIT 608 StyleandFinishAfricanTypeHair 18

UNIT 627 PromoteProductsandServicestoClientsinaSalon 19

UNIT 606 ProviceScalpMassageServices 20

3

L e v e L 1 s t r u c t u r e o F t h e Q u a L i F i c a t i o n

The ITEC level 1 diploma in Hairdressing is a vocational qualification which focuses on a range of practical skills and underpinning knowl-edge required in the Hairdressing Industry. The qualification is designed to provide occupational capability for employment or provide a sound platform onto further learning or training

The ITEC level 1 diploma in Hairdressing consists of 11 mandatory units (total credit value 33) and a minimum of 6 credits from the units in the Optional Group. Minimum total credit value required to achieve the qualification is 39.

QCF Unit Number ITEC Unit Number Mandatory Units Page no.

Y/600/6335 637 Createandmaintainretaildisplaysinthesalon 04A600/6327 638 Followhealthandsafetyinthesalon 05R/502/3981 313 Introductiontothehairandbeautysector 06Y/502/3982 314 Presentingaprofessionalimageinasalon 07R/600/6334 639 Salonreceptionduties 08H/600/6323 629 Workingwithothersinthehairandbeautysector 09L/502/3753 305 Shampooandconditioning 10F/502/3796 311 Stylingwomen’shair 11R/600/4874 640 Colourhairusingtemporarycolour 12Y/600/4875 641 Createahairandbeautyimage 13Y/502/3979 315 Theartofdressinghair 14

learners must also take a minimum of 6 credits from the units in the Optional Group to complete the ITEC level 1 diploma in Hairdressing made up from the following:

QCF Unit Number ITEC Unit Number Optional Units

A/502/3795 312 Stylingmen’shair 15R/502/3804 306 Hairplaiting* 16Y/502/3805 307 Plaitingandtwistinghair* 17T/600/8531 608 StyleandfinishAfricantypehair 18T/600/8769 627 Promoteproductsandservicestoclientsinasalon 19L/600/8535 606 Providescalpmassageservices 20

•TheITECassessmentbooklethasbeendesignedtorecordthepracticalperformances,writtenquestioningandcompletionoftheassignmentsasidentifiedforeachunitofthequalification.

•Therecordingsmustbemadebytheassessorinblackorblueink,pencilshouldnotbeusedatanytime.

•Theassessorshouldsignanddatethepracticalper-formancestageafterobservingthecandidatecompletetheminimumnumberofservicessuccessfullyandmeetingtheassessmentcriteria.

•Whenthecandidatehascompletedthewritten

questionsortheassignmentsuccessfullythentheasses-sorcansignanddatetheunittoconfirmcompletion.

•Onceanumberofpiecesofevidenceandhavebeenrecordedintheassessmentbookitisrecommendedthatthecentre’sinternalverifiersampletheevidencetoensureitissufficient,validandmeetstheappropriatestandardforthelevelofqualificationundertaken.

•ThisassessmentbookletmustbereadilyavailableforinspectionbytheITECvisitingexternalverifierwhowillsamplethecandidateevidencetocompletethequalityassuranceprocess.

r e c o r d o F a s s e s s m e n t

i t e c L e v e L 1 | 4

u n i t 6 3 7 | c r e a t e a n d m a i n t a i n r e t a i L d i s p L a Y s i n t h e s a L o n

1. Be able to create and maintain aretail display

learning outcome Assessment Criteria

1.1 obtainadviceforplanningandpositioningofdisplay 1.2 createandmaintainretaildisplaysconsistentwithsalonimage 1.3 outlinethefactorstobetakenintoaccountwhencreatingaretaildisplay 1.4 statethetypesofproductssuitableforretaildisplays 1.5 statetheprocedureforreportingretailstockshortages 1.6 outlinesafeandhygienicworkingpractices

Unit complete date _ _ / _ _ / _ _ lecturer’s/Assessor’s name Signature

Quality assured by Name Signature date sampled _ _ / _ _ / _ _

Assessment method:

A minimum of 3 practical performances

Practical 1) _ _ / _ _ / _ _ 2) _ _ / _ _ / _ _ 3) _ _ / _ _ / _ _

Assignment: _ _ / _ _ / _ _ MCQ: _ _ / _ _ / _ _

performances

QCF

Uni

t nu

mbe

r Y/

600/

6335

u n i t 6 3 7 | c r e a t e a n d m a i n t a i n r e t a i L d i s p L a Y s i n t h e s a L o n

| i t e c L e v e L 1 5

u n i t 6 3 8 | F o L L o W h e a L t h a n d s a F e t Y i n t h e s a L o n

1. Be able to maintain health andsafety practices

2. Be able to follow emergencyprocedures

1.1 identifyhazardsinthesalonenvironment 1.2 carryoutasimpleriskanalysisofthesalon 1.3 followsafeandhygienicworkingpractices 1.4 outlinethemainprovisionsoftheHealthandSafetylegislation 1. 5 statethedifferencebetweena‘hazard’and‘risk’ 1. 6 statetheemployers’responsibilitiesforthesafetyofemployeesandcustomersin

thesalon 1. 7 outlinesafeandhygienicworkingpractices

2.1 locatefirefightingequipmentinthesalon 2.2 locatethefirstaidequipmentandtheaccidentreportbook 2.3 followfireandevacuationprocedures 2.4 statetheproceduresfordealingwithaccidentsandemergencies




Assessment method:


Practical 1) _ _ / _ _ / _ _ 2) _ _ / _ _ / _ _ 3) _ _ / _ _ / _ _

Assignment: _ _ / _ _ / _ _ MCQ: _ _ / _ _ / _ _

performances

QCF

Uni

t nu

mbe

r A/6

00/6

327

i t e c L e v e L 1 | 6

u n i t 3 1 3 | i n t r o d u c t i o n t o t h e h a i r a n d B e a u t Y s e c t o r

1. Know the career opportunitieswithin the hair and beauty sector

2. Know the main hairdressingservices and beauty Treatments


1.1 Statethejobrolesinthehairandbeautysector 1.2 Statethemaincareeropportunitiesavailableinthehairandbeautysector

2.1 Identifydifferenttypesofsalons 2.2 Listthemainhairdressingservicesofferedbysalons 2.3 Listthemainbeautytreatmentsofferedbysalons



Assessment method:

No practical performances

Assignment: _ _ / _ _ / _ _ MCQ: _ _ / _ _ / _ _

QCF

Uni

t nu

mbe

r R/

502/

3981

u n i t 3 1 3 | i n t r o d u c t i o n t o t h e h a i r a n d B e a u t Y s e c t o r

| i t e c L e v e L 1 7

u n i t 3 1 4 | p r e s e n t i n g a p r o F e s s i o n a L i m a g e i n a s a L o n

1. Be able to communicatein a salon environment

2. Be able to present a professional image and maintainpersonal hygiene in a salon

1.1 Communicateprofessionallyinasalonenvironmenttomeettheneedsofdifferentpeople 1.2 Identifytheeffectsofpositiveandnegativeattitudesandbehaviours

2.1 Identifyhowtopromoteaprofessionalimageinasalon 2.2 Identifyhowtomaintainpersonalhygiene 2.3 Presentaprofessionalimageinlinewithsalonpolicy




Assessment method:


Practical 1) _ _ / _ _ / _ _ 2) _ _ / _ _ / _ _ 3) _ _ / _ _ / _ _

Assignment: _ _ / _ _ / _ _ MCQ: _ _ / _ _ / _ _

performances

QCF

Uni

t nu

mbe

r Y/

502/

3982

i t e c L e v e L 1 | 8



u n i t 6 3 9 | s a L o n r e c e p t i o n d u t i e s

1. Be able to carry out salonreception duties

2. Be able to record salonappointments


1.1 presentapositiveimageofthemselfandthesalon 1.2 communicateandbehaveinaprofessionalmanner 1.3 recordandpassoninformationaccuratelyandclearly 1.4 maintainclientconfidentiality 1.5 outlinetheneedtopresentapositiveimage 1.6 outlinetypicalsalonreceptionduties 1.7 listfeaturesofawell-runreceptionservice 1.8 statetheimportanceofmaintainingclientconfidentiality 1.9 identifypaymentmethodsusedforsalonservices 1.10 statehowtocommunicateandbehavewithinasalonenvironment

2.1 recordsalonappointmentsforavarietyofservices 2.2 outlinehowtorecordappointmentsforavarietyofservices 2.3 listthebasicinformationrequiredfromtheclient 2.4 identifythedifferentsystemsforrecordingappointments 2.5 outlinefactorstoconsiderwhenagreeingappointments

Assessment method:


Practical 1) _ _ / _ _ / _ _ 2) _ _ / _ _ / _ _ 3) _ _ / _ _ / _ _

Assignment: _ _ / _ _ / _ _ MCQ: _ _ / _ _ / _ _

performances

QCF

Uni

t nu

mbe

r R/

600/

6334

| i t e c L e v e L 1 9



u n i t 6 3 9 | s a L o n r e c e p t i o n d u t i e s u n i t 6 2 9 | W o r K i n g W i t h o t h e r s i n t h e h a i r a n d B e a u t Y s e c t o r

1. Be able to work with clientsand colleagues in a salon

1.1 Communicateandbehaveinaprofessionalmanner 1.2 Assistotherstoresolveproblems 1.3 Followsafeandhygienicworkingpractices 1.4 Statedifferentwaysofcommunicating 1.5 Statehowtoadaptcommunicationfordifferentsituations 1.6 Outlinethebenefitsofeffectiveteamworking 1.7 Identifytheeffectsofnegativeattitudeandbehaviouronothers 1.8 Identifyrolesandresponsibilitiesofteammembersinasalon 1.9 Statewhentoreferproblems


Assessment method:


Practical 1) _ _ / _ _ / _ _ 2) _ _ / _ _ / _ _ 3) _ _ / _ _ / _ _

Assignment: _ _ / _ _ / _ _ MCQ: _ _ / _ _ / _ _

performances

QCF

Uni

t nu

mbe

r H/6

00/6

323

i t e c L e v e L 1 | 10

u n i t 3 0 5 | s h a m p o o a n d c o n d i t i o n i n g

1. Be able to prepare for shampooand conditioning

2. Be able to shampoo condition and towel dry hair


1.1 Preparetheclientforshampooandconditioning 1.2 Statetheprocedureforclientpreparation 1.3 Selectproductsandtoolsforshampooandconditioning

2.1 Statethemainhairtypesandbasicstructureofthehair 2.2 Statetheeffectsofshampooingandconditioningonthehair 2.3 Shampooandconditionhair 2.4 Toweldryanddetanglehair 2.5 Followsafeandhygienicworkingpractices 2.6 Communicateandbehaveinaprofessionalmanner



Assessment method:


Practical 1) _ _ / _ _ / _ _ 2) _ _ / _ _ / _ _ 3) _ _ / _ _ / _ _

Assignment: _ _ / _ _ / _ _ MCQ: _ _ / _ _ / _ _

performances

QCF

Uni

t nu

mbe

r L/

502/

3753

u n i t 3 0 5 | s h a m p o o a n d c o n d i t i o n i n g

| i t e c L e v e L 1 11

u n i t 3 1 1 | s t Y L i n g W o m e n ’ s h a i r

1. Be able to prepare for styling for women

2. Be able to provide styling for women

1.1 Identifybasictechniquesforstylingwomen’shair 1.2 Statethefactorsthatinfluencethechoiceofhairstylingtechniquesforwomen 1.3 Statetheimportanceofthepreparationproceduresforstylingwomen’shair 1.4 Prepareforstylingwomen’shair

2.1 Statethepurposeofhairstylingandfinishingproducts,toolsandequipment 2.2 Selectappropriateproducts,toolandequipment 2.3 Stylewomen’shairusingbasictechniques 2.4 Followsafeandhygienicworkingpractices 2.5 Communicateandbehaveinaprofessionalmanner




Assessment method:


Practical 1) _ _ / _ _ / _ _ 2) _ _ / _ _ / _ _ 3) _ _ / _ _ / _ _

Assignment: _ _ / _ _ / _ _ MCQ: _ _ / _ _ / _ _

performances

QCF

Uni

t nu

mbe

r F/50

2/37

96

i t e c L e v e L 1 | 12

u n i t 6 4 0 | c o L o u r h a i r u s i n g t e m p o r a r Y c o L o u r

1. Be able to prepare for application of temporary colour

2. Be able to apply a temporarycolour


1.1 Identifythepurposeandeffectsoftemporary,semipermanentandpermanentcolouringandlightening

1.2 statethefactorsthatinfluencethechoiceoftemporarycolouringproductsandmethodofapplication

1.3 Statetheimportanceofthepreparationproceduresfortemporarycolouring 1.4 Listtypesoftemporarycolouringproducts 1.5 Outlineproceduresfortemporarycolouring 1.6 Selecttemporarycolouringproducts

2.1 Carryouthairsectioningtechniques 2.2 Applytemporarycolouringproductsaccordingtomanufacturers’instructions 2.3 Followsafeandhygienicworkingpractices 2.4 Communicateandbehaveinaprofessionalmanner 2.5 Statethebasicstructureofthehair 2.6 Statethemethodsandtechniquesusedfortemporarycolouring 2.7 Statehowtoremovecolouringproductsfromhair



Assessment method:


Practical 1) _ _ / _ _ / _ _ 2) _ _ / _ _ / _ _ 3) _ _ / _ _ / _ _

Assignment: _ _ / _ _ / _ _ MCQ: _ _ / _ _ / _ _

performances

QCF

Uni

t nu

mbe

r R/

600/

4874

u n i t 6 4 0 | c o L o u r h a i r u s i n g t e m p o r a r Y c o L o u r

| i t e c L e v e L 1 13

u n i t 6 4 1 | c r e a t e a h a i r a n d B e a u t Y i m a g e

1. Be able to plan an image

2. Be able to create an image

1.1 accesssourcesofinformationforcreatinganimage 1.2 identifysourcesofinformationforcreatinganimage 1.3 statetheimportanceofresearchingwhendevelopingaplanforcreatinganimage 1.4 prepareanddevelopaplanforcreatinganimage 1.5 describehowtodevelopaplanforcreatingarangeofimages

2.1 developtheimage 2.2 statetheimportanceofdevelopinganimage 2.3 describewaysofeffectivelypresentingacreatedimage 2.4 produceandpresentthefinalimage 2.5 followsafeworkingpractices 2.6 outlinethesafetyconsiderationsthatmustbetakenintoaccount




Assessment method:


Practical 1) _ _ / _ _ / _ _

Assignment: _ _ / _ _ / _ _ MCQ: _ _ / _ _ / _ _

performances

QCF

Uni

t nu

mbe

r Y/

600/

4875

i t e c L e v e L 1 | 14

u n i t 3 1 5 | t h e a r t o F d r e s s i n g h a i r

1. Be able to prepare for dressing hair

2. Be able to provide a dressing hair service


1.1 Preparetheclientandworkareafordressingservice 1.2 Statetheprocedureforclientpreparation 1.3 Consultwithclientstoconfirmtheirrequirements 1.4 Describetheeffectsofdifferentstylingtechniques 1.5 Evaluatethepotentialofthehairtoachievethedesiredlookbyidentifyingthe

influencingfactors 1.6 Describethefactorsthatneedtobeconsideredwhenstylinganddressinghair 1.7 Describethephysicaleffectsofstylingonthehairstructure 1.8 Describetheeffectsofhumidityonthehairstructureandresultingstyle 1.9 Explainhowtheincorrectuseofheatcanaffectthehairandscalp

2.1 Selectandusestylingproducts,toolsandequipmenttoachievethedesiredlook 2.2 Describethecorrectuseandroutinemaintenanceoftools,equipmentandaccessories 2.3 Describetheusefortherangeofstylingproducts 2.4 Positionselfandclientappropriatelythroughouttheservice 2.5 Useworkingmethodsthatmeetsalonandlegalrequirements 2.6 Usestylingtechniquesanddressingeffectsthattakeintoaccounttheidentifiedfactors 2.7 Controlandsecurehaireffectivelyduringdressing 2.8 Describehowtosecureandcontrolthelonghairlooks 2.9 Statethepurposeofbackcombingandbackbrushingwhendressinghair 2.10 Dresshairtothesatisfactionoftheclient 2.11 Applyfinishingproductstomaintainthestyle 2.12 Evaluatetheresultsofthetreatmentwiththeclient 2.13 Describetheusesfortherangeoffinishingproducts 2.14 Providesuitableaftercareadvice 2.15 Describetheaftercareadvicethatshouldbeprovided 2.16 Followsafeandhygienicworkingpractices 2.17 Outlinesafeandhygienicworkingpracticeswhenstylinganddressinghair 2.18 Communicateandbehaveinaprofessionalmanner 2.19 Statehowtocommunicateinasalonenvironment 2.20 Statethebehaviouralexpectationswithinasalonenvironment



Assessment method:


Practical 1) _ _ / _ _ / _ _ 2) _ _ / _ _ / _ _ 3) _ _ / _ _ / _ _

Assignment: _ _ / _ _ / _ _ MCQ: _ _ / _ _ / _ _

performances

QCF

Uni

t nu

mbe

r Y/

502/

3979

u n i t 3 1 5 | t h e a r t o F d r e s s i n g h a i r

| i t e c L e v e L 1 15

u n i t 3 1 2 | s t Y L i n g m e n ’ s h a i r

1. Be able to prepare for styling for men

2. Be able to provide styling for men

1.1 Identifybasicstylingtechniquesformen’shair 1.2 Statethefactorsthatinfluencethechoiceofhairstylingtechniquesformen 1.3 Statetheimportanceofthepreparationproceduresforstylingmen’shair 1.4 Prepareforstylingmen’shair

2.1 Statethepurposeofhairstylingandfinishingproducts,toolsandequipment 2.2 Selectappropriateproducts,toolsandequipment 2.3 Stylemen’shairusingbasicstylingtechniques 2.4 Followsafeandhygienicworkingpractices 2.5 Communicateandbehaveinaprofessionalmanner




Assessment method:


Practical 1) _ _ / _ _ / _ _ 2) _ _ / _ _ / _ _ 3) _ _ / _ _ / _ _

Assignment: _ _ / _ _ / _ _ MCQ: _ _ / _ _ / _ _

performances

QCF

Uni

t nu

mbe

r A/5

02/3

795

i t e c L e v e L 1 | 16

u n i t 3 0 6 | h a i r p L a i t i n g

1. Be able to prepare for hair plaiting service

2. Be able to shampoo, conditionand towel dry hair


1.1 Prepareforhairplaitingservice 1.2 Selectproductsandtoolsforbasicplaiting 1.3 Statetheprocedureforclientpreparation

2.1 Statewhenandhowtouseproducts,toolsandequipment 2.2 Carryoutabasicplaitingtechnique 2.3 Followsafeandhygienicworkingpractices 2.4 Communicateandbehaveinaprofessionalmanner



Assessment method:


Practical 1) _ _ / _ _ / _ _ 2) _ _ / _ _ / _ _ 3) _ _ / _ _ / _ _

Assignment: _ _ / _ _ / _ _ MCQ: _ _ / _ _ / _ _

performances

QCF

Uni

t nu

mbe

r R/

502/

3804

u n i t 3 0 6 | h a i r p L a i t i n g

| i t e c L e v e L 1 17

u n i t 3 0 7 | h a i r p L a i t i n g a n d t W i s t i n g

1. Be able to prepare for plaiting and twisting hair

2. Be able to carry out hair plaiting and twisting techniques

1.1 Identifyarangeoffinishedlooksthatusebasicplaitingandtwistingtechniques 1.2 Prepareforbasicplaitingandtwistingtechniques 1.3 Statetheimportanceofthepreparationproceduresforbasicplaitingandtwisting

techniques 1.4 Statethefactorsthatinfluencethechoiceofbasicplaitingandtwistingtechniques 1.5 Selectproductsandtoolsforbasicplaitingandtwistingtechniques 1.6 Statewhenandhowtouseproducts,toolsandequipment

2.1 Carryoutbasicplaitingandtwistingtechniqueswithandwithoutdecoration 2.2 Providehomecareadvice 2.3 Followsafeandhygienicworkingpractices 2.4 Communicateandbehaveinaprofessionalmanner 2.5 Statethepurposeofhomecareadvice




Assessment method:


Practical 1) _ _ / _ _ / _ _ 2) _ _ / _ _ / _ _ 3) _ _ / _ _ / _ _

Assignment: _ _ / _ _ / _ _ MCQ: _ _ / _ _ / _ _

performances

QCF

Uni

t nu

mbe

r Y/

502/

3805

i t e c L e v e L 1 | 18

u n i t 6 0 8 | s t Y L e a n d F i n i s h a F r i c a n t Y p e h a i r

1. Be able to prepare to styleand finish African type hair

2. Be able to style African typehair using blow dry techniquesand heated and thermal equipment


1.1 Preparethemselves,theclientandtheworkareaforstylingandfinishinghair 1.2 Usesuitableconsultationtechniquestoidentifyserviceobjectives 1.3 Assessthepotentialofthehairtoachievethedesiredlookbyidentifying

influencingfactors 1.4 Statethefactorsthatneedtobeconsidered 1.5 Describethesalon’srequirementforclientpreparation,preparingthemselvesandthe

workarea 1.6 Describethedifferentconsultationtechniquesusedtoidentifyserviceobjectives

2.1 Communicateandbehaveinaprofessionalmanner 2.2 Selectandusesuitableproductsandtoolstoachievethelookagreedwiththeclient 2.3 Effectivelycontroltheclient’shairduringthestylingprocess 2.4 Controlthestylingtoolstominimisetheriskofdamagetothehairandclientdiscomfort 2.5 Usestylingtechniquesthatachievetheintendedshape,direction,balanceandvolume

agreedwiththeclient 2.6 Followsafeandhygienicworkingpractices 2.7 Providesuitableaftercareadvice 2.8 Describetheeffectsofhumidityonhair 2.9 Describethephysicaleffectsoftheblowdrying,heatedandthermalstylingprocesseson

thehairstructure 2.10 Outlinehowtheincorrectapplicationofheatcanaffectthehairandscalp 2.11 Describethecorrectuseofthedifferenttypesofblowdryingproductsandtools 2.12 Statehowtocommunicateandbehavewithinasalonenvironment 2.13 Outlinesafeandhygienicworkingpractices 2.14 Describetheaftercareadvicethatshouldbeprovided



Assessment method:


Practical 1) _ _ / _ _ / _ _ 2) _ _ / _ _ / _ _ 3) _ _ / _ _ / _ _

Assignment: _ _ / _ _ / _ _ MCQ: _ _ / _ _ / _ _

performances

QCF

Uni

t nu

mbe

r T/

600/

8531

u n i t 6 0 8 | s t Y L e a n d F i n i s h a F r i c a n t Y p e h a i r

| i t e c L e v e L 1 19

u n i t 6 2 7 | p r o m o t e p r o d u c t s a n d s e r v i c e s t o c L i e n t s i n a s a L o n

1. Be able to promote products andservices to the client

1.1 Establishtheclient’srequirements 1.2 Introduceservicesand/orproductstotheclientatthesuitabletime 1.3 Giveaccurateandrelevantinformationtotheclient 1.4 Identifybuyingsignalsandinterprettheclient’sintentionscorrectly 1.5 Secureagreementwiththeclient 1.6 Closethesale 1.7 Identifyservicesand/orproductstomeettherequirementsoftheclient 1.8 Describethebenefitstothesalonofpromotingservicesandproductstotheclient 1.9 Describethelisteningandquestioningtechniquesusedforpromotionandselling 1.10 Explaintheterms‘features’and‘benefits’asappliedtoservicesorproducts 1.11 Describetheprinciplesofeffectivefacetofacecommunication 1.12 Statetheimportanceofeffectivepersonalpresentation 1.13 Statetheimportanceofgoodproductandserviceknowledge 1.14 Describehowtointerpretbuyingsignals 1.15 Outlinethestagesofthesaleprocess 1.16 Explainthelegislationthataffectsthesellingofservicesandproducts 1.17 Describemethodsofpaymentforservicesandproducts




Assessment method:


Practical 1) _ _ / _ _ / _ _ 2) _ _ / _ _ / _ _ 3) _ _ / _ _ / _ _

Assignment: _ _ / _ _ / _ _ MCQ: _ _ / _ _ / _ _

performances

QCF

Uni

t nu

mbe

r T/

600/

8769

i t e c L e v e L 1 | 20

u n i t 6 0 6 | p r o v i d e s c a L p m a s s a g e s e r v i c e s

1. Be able to prepare to provide scalp massage services

2. Be able to carry out a scalpmassage


1.1 Preparethemselves,theclientandworkareaforscalpmassageservices 1.2 Usesuitableconsultationtechniquestoidentifyserviceobjectives 1.3 Describethesalon’srequirementsforclientpreparation,preparingthemselvesandthe

workarea 1.4 Describethedifferentconsultationtechniquesusedtoidentifytheserviceobjectives 1.5 Explainandagreetheprocedure,potentialbenefitsandeffectsoftheserviceto

theclient 1.6 ExplaintheimportanceofidentifyinganycontraindicationstoscalpmassageServices

andhowtorecognisethem 1.7 Describehowdifferentfactorscanaffecttheperformanceofscalpmassageservices 1.8 Describethedifferenttypesofmassagemediaandequipmentusedforscalpmassage

services 1.9 ExplaintheimportanceoffollowingManufacturers’instructions

2.1 Communicateandbehaveinaprofessionalmanner 2.2 Selectanduseproducts,toolsandequipmentsuitablefortheclient’shairand

scalpcondition 2.3 Adaptmassagetechniquestotakeintoaccountinfluencingfactors 2.4 Followsafeandhygienicworkingpractices 2.5 Providesuitableaftercareadvice 2.6 Describewhenandhowtousemassagemediaandequipmenttotreatdifferentscalp

conditions 2.7 Describehowandwhentouseandadaptthedifferentmassagetechniques 2.8 Identifythesafetyconsiderationsthatmustbetakenintoaccountwhenmassaging

thescalp 2.9 Describetheaftercareadvicethatshouldbeprovided 2.10 Describethebenefitsofscalpmassage 2.11 Outlinethebasicstructureoftheskin 2.12 Statethenameandpositionofthebonesandmusclesoftheheadandneck 2.13 Describemethodsofworkingsafelyandhygienically,whichminimisestheriskofcross

infectionandcrossinfestation 2.14 Statehowtocommunicateandbehavewithinasalonenvironment



Assessment method:


Practical 1) _ _ / _ _ / _ _ 2) _ _ / _ _ / _ _ 3) _ _ / _ _ / _ _

Assignment: _ _ / _ _ / _ _ MCQ: _ _ / _ _ / _ _

performances

QCF

Uni

t nu

mbe

r L/

600/

8535

u n i t 6 0 6 | p r o v i d e s c a L p m a s s a g e s e r v i c e s

| i t e c L e v e L 1 21

Not

es

Notes

i t e c L e v e L 1 | 22

Not

es

Notes

| i t e c L e v e L 1 23

Not

es

Notes

For more information regarding our Hair, Beauty & Nails email us at:

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Documents

Level 1 Diploma in Hairdressing - Record of Assessment Book