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Proposed Change
Our facility desired to respond to the needs of our
community and create an atmosphere and initiatives
to ensure that the women could obtain the delivery
they desired within the hospital setting. Our facility
chose to meet this need by partnering with doulas.
Barriers to our success were going to be ouranesthe-
sia team and nursing sta¡ both of which preferred the
popular epidural management of labor. Another bar-
rier was lack of available monitoring equipment
allowing women to move about freely during labor
and free community education. One way we over-
came these barriers was by having all health care
providers attend workshops with the doulas to
enhance their knowledge. Through the quarterly
workshops with the doulas the sta¡ was able to stay
up to date on the changing needs of this population.
We also added new free prenatal classes open to
anyone in the community on how to plan a natural
childbirth.We already o¡ered Lamaze andamodi¢ed
Bradley class with contracted instructors with a fee for
attendance. To facilitate patient mobility in labor, the
unit purchased remote fetal monitors.
Implementation, Outcomes, and Evaluation
Since implementation of our initiatives in January 2010,
wehave seenamodest increase in unmedicated deliv-
ery.We expect to see this number rise as we continue
to enhance our environment and build relationships
with the community doulas, physicians, and patients.
Patients as well as doulas who have delivered or as-
sisted with deliveries at our facility have found that our
new initiatives have accomplished our goals and that
the environment provides them the support they want.
Implications for Nursing Practice
The labor and delivery sta¡ nurses have become
more con¢dent in caring for an unmedicated labor-
ing patient. You cannot fail to press forward with
such an initiative just because you have sta¡ push
back or lack of knowledge. The knowledge de¢cit
within the sta¡ can be overcome with continued
education and support.
Lights Out—It’s Quiet Time
Poster Presentation
Purpose for the Program
Adesignated quiet time was implemented on the
maternal infant services unit at Sharp Mary
Birch Hospital for Women & Newborns to address
patients’ feedback about their di⁄culty in getting
enough rest during their stays, especially in the ¢rst
24 hours after delivery. In addition, providing new
mothers with uninterrupted time was expected to
promote exclusive breastfeeding.
Proposed Change
To provide a designated time period during which
visits from hospital sta¡ were limited to medically
necessary visits (e.g., for pain medication) and vis-
its requested by patients. In addition, visitors would
be alerted about quiet time, lights would be
dimmed, the noise level in the hallways and at the
nursing stations would be kept down. Participating
in quiet time would be optional ; however, patients
would be encouraged to have visitors come before
or after quiet time so that they could rest.
Implementation, Outcomes, and Evaluation
An interdisciplinary task force planned the imple-
mentation of quiet time. Patient and sta¡ surveys
were completed, indicating that both groups were
in favor of trialing a designated quiet time. Quiet
time was o¡ered for an hour and a half each day
for a month-long trial. At the end of the trial, patients
and sta¡ completed follow-up surveys. Eighty-¢ve
percent of patients surveyed rated quiet time posi-
tively. Seventy-seven percent of sta¡ members
surveyed, including all disciplines providing care to
patients, recommended that quiet time be contin-
ued. After the trial, quiet time was shortened to 1
hour daily to allow ancillary departments more time
to complete their work. Although the original intent
was to o¡er quiet time in the afternoon only, a night
shift quiet time was established, beginning at the
end of visiting hours through shift change in the
morning. Lamps were placed by computer stations
to provide more light for sta¡ charting.
The exclusive breastfeeding rate when quiet time was
implemented in September 2009 was 66.4% and in-
creased to 70.4% in July 2010. Before implementing
quiet time, the Press Ganey patient satisfaction ques-
tion rating ‘‘Noise level in andaround the room’’ was at
the 55th percentile and increased to the 65th percen-
tile after quiet time implementation.
Implications for Nursing Practice
Patient satisfaction, recovery from the delivery pro-
cess, and successful breastfeeding are a¡ected by
Tracy M. Condra, RN, BSN,
Labor and Delivery, Norton
Suburban Hospital,
Louisville, KY
Lindsey Hafendorfer, RNC,
BSN, Labor and Delivery,
Norton Suburban Hospital,
Louisville, KY
Keywordsun-medicated childbirthprenatal educationnursing
Childbearing
Ellen Fleischman, MBA, RD,
RN, Maternal Infant Services,
Sharp Mary Birch Hospital for
Women & Newborns,
San Diego, CA
Monika Lanciers, BSN, RN,
Sharp Mary Birch Hospital
for Women & Newborns,
San Diego, CA
Keywordsexclusive breastfeedingquiet timepatient satisfaction
Childbearing
S6 JOGNN, 40, S2-S84; 2011. DOI: 10.1111/j.1552-6909.2011.01242.x http://jognn.awhonn.org
I N N O V A T I V E P R O G R A M S
Proceedings of the 2011 AWHONN Convention
the mother’s ability to get adequate rest. Through
interdisciplinary collaboration, modifying work£ow
and providing a designated quiet time, patient
satisfaction improved, and the rate of exclusive
breastfeeding increased.
First Stop: Pre-Admission for Your Delivery
Poster Presentation
Purpose for the Program
Leadingand forging new directions in the care of
scheduled inductions and Cesarean births
leads to increased compliance to safety initiatives,
nurse satisfaction, physician satisfaction, patient
satisfaction, and safe, e⁄cient, quality care.
A multidisciplinary team at Baylor University Medical
Center identi¢ed the need to improve the admission
process for scheduled inductions and Cesarean
births. This multidisciplinary team identi¢ed patient
safety issues with the current admission process. To
improve patient safety, the following objectives were
their main focus: to improve the veri¢cation of patient
information on admission, timely administration of
medications and increased medication scanning
compliance, access to lab results before surgery and
reduction in stat lab orders, access to themost current
prenatal history on admission, and timely implemen-
tation of physician orders.
Proposed Change
In order to meet these objectives a comprehensive
pre-admission process was implemented.
Implementation, Outcomes, and Evaluation
This process required that all physicians schedul-
ing an induction or Cesarean submit orders and a
current prenatal record for their scheduled patient
within 2 to 14 days before admission. Labor and
delivery secretaries would then create a pre-admis-
sion account for the patients and assemble the
patient chart. Physician orders would be faxed to
the pharmacy the day before the scheduled case
to ensure pharmacy veri¢cation of all medications,
immediate availability of medications upon admis-
sion and thus increased scanning compliance to
ensure safe and timely delivery of ordered medica-
tions. In addition, any patient being admitted for a
Cesarean would present 2 to 14 days before her
scheduled date to have lab work completed to en-
sure results were known before surgery. This lab
initiative would also decrease the overuse of stat
lab orders.While obstacles were faced, many hospi-
tal departments came together to work through the
process and make it successful. A communication
tool originally devised for pharmacy enabled us to
track compliance for all components of the process.
Through implementation of this process we have
improved nurse satisfaction, physician satisfaction,
and patient satisfaction as there are no delays in
care. We have seen increased scanning compli-
ance for the safe delivery of medications and are
able to verify all lab results before surgery.
Implications for Nursing Practice
The pre-admission process has created a checklist-
type system that guarantees that all necessary
components are met before the patient arriving for
care, thus providing safe, e⁄cient, quality care.
Optimizing Care of the Bariatric Patient
Poster Presentation
Purpose for the Program
Obesity, de¢ned as body mass index (BMI)
equal to or greater than 30, is a rising concern
in all ¢elds of health care. The pregnant obese pop-
ulation presents unique challenges. These women
are at increased risk of hypertension, preeclampsia,
diabetes, deep vein thrombosis, labor dystocia,
shoulder dystocia, stillbirth, and postoperative
complications from Cesarean delivery. As the nurse
cares for both the mother and the fetus, she must
also be mindful of her own safety. Lifting, turning,
and repositioning heavier patients can predispose
nurses to injury which could result in long-term
implications for their own health.
Christine Fuhrmann, RNC-OB,
C-EFM, Labor and Delivery,
Baylor University Medical
Center, Dallas, TX
Keywordspre-admissioninductionCesareanchecklistscheduled birth
Childbearing
JOGNN 2011; Vol. 40, Supplement 1 S7
Fuhrmann, C. I N N O V A T I V E P R O G R A M S
Proceedings of the 2011 AWHONN Convention