Livelink ECM - Archive Server 9.6.1 - Release Notes

Release Notes

Livelink ECM Archive Server 9.6.1 2010-Apr-20

AR090601-RN-EN-23

Release Notes Livelink ECM Archive Server 9.6.1 AR090601-RN-EN-23 Rev.: 2010-Apr-20

This documentation has been created for software version 9.6.1. It is also valid for subsequent software versions as long as no new document version is shipped with the product or is published at https://knowledge.opentext.com.

Open Text Corporation

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Tel: +1-519-888-7111 Toll Free Canada/USA: 1-800-499-6544 International: +800-4996-5440 Fax: +1-519-888-0677 E-mail: [email protected] FTP: ftp://ftp.opentext.com For more information, visit http://www.opentext.com

Copyright by Open Text Corporation, Open Text Inc.

Open Text Corporation is the owner of the trademarks Open Text, The Content Experts, Great Minds Working Together, Livelink, Livelink ECM, Livelink ECM-eDOCS, Livelink MeetingZone, MeetingZone, B2BScene, B2BScene.com, Client/Surfer, Collaboration, Creative Desktop, Further Faster, Hyperinnovation, Internet Anywhere ,Livelink IRIMS, IRIMS, IXOS, Livelink OnTime, OnTime, Livelink Remote Cache, Microstar, MyLivelink, O & Design, Odesta, Odesta Helix, Odesta Livelink, Open Text Intranet, Open Text Web Index, Personality +, Putting Knowledge To Work, Techlib, The Hyperlinked Organization, The Source For Business Knowledge, Worksmart, and World Of E among others. This list is not exhaustive.

ACKNOWLEDGEMENTS

SAP, R/3 and SAP ArchiveLink are registered trademarks of SAP AG.

Adobe is a trademark of Adobe Systems Incorporated.

Lotus and Lotus Notes are registered trademarks of Lotus Development Corporation. Domino is a trademark of Lotus Development Corporation.

Microsoft, Microsoft SQL, and Microsoft SharePoint are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Oracle is a registered trademark of Oracle Corporation.

Netscape and the Netscape N and Ship's Wheel logos are registered trademarks of Netscape Communications Corporation in the U.S. and other countries.

Firefox is a registered trademark of the Mozilla Foundation.

Sentry Spelling-Checker Engine Copyright 2000 Wintertree Software Inc.

WordNet 2.0 Copyright 2003 by Princeton University. All rights reserved.

Outside In Viewing Technology 1992-2002 Stellent Chicago, Inc. All rights reserved. Outside In HTML Export 2002 Stellent Chicago, Inc. All rights reserved.

Portions of eDOCS DM are copyrighted by DataDirect Technologies, 1991-2002.

All other products or company names are used for identification purposes only, and are trademarks of their respective own-ers. All rights reserved.

http://www.opentext.com/ftp://ftp.opentext.com/mailto:[email protected]://knowledge.opentext.com/

AR090601-RN-EN-23 Release Notes iii

Table of Contents

1 Introduction ............................................................................... 5 1.1 Welcome .................................................................................................. 5 1.2 About this document ................................................................................ 5 1.3 Contact information .................................................................................. 5 1.4 How to find the documentation ................................................................ 6

2 Livelink ECM Archive Server ................................................. 9 2.1 What is Livelink ECM Archive Server? ................................................. 9 2.2 Installation package ................................................................................. 9 2.3 What's new?........................................................................................... 10 2.4 GUIs and documentation ....................................................................... 11 2.4.1 GUI and Online Help languages ............................................................ 11 2.4.2 Manuals.................................................................................................. 12 2.5 Errata ..................................................................................................... 12 2.6 Open Source .......................................................................................... 13

3 Supported software and storage platforms........................... 15 3.1 Supported operating systems and databases ....................................... 15 3.2 Important recommendations .................................................................. 17 3.3 Installation and upgrades....................................................................... 18 3.4 Supported storage systems ................................................................... 18 3.5 Retention periods ................................................................................... 19 3.6 Supported browsers ............................................................................... 19 3.7 Large files and partitions........................................................................ 19 3.8 Compatibility with other Livelink products .............................................. 19 3.9 Supported Timestamp Providers ........................................................... 19 3.9.1 Supported hash algorithms for AuthentiDate......................................... 20 3.9.2 Supported hash algorithms for Quovadis............................................... 20 3.10 Deprecated functionality ........................................................................ 20 3.11 Future developments ............................................................................. 20

4 Livelink ECM Archive Server scenarios.............................. 21 4.1 Archive Cache Server ............................................................................ 21 4.2 Use of retention periods......................................................................... 22 4.3 Remote Standby scenario...................................................................... 23

Table of Contents

iv Release Notes AR090601-RN-EN-23

4.4 High-availability scenario ....................................................................... 23 4.5 Volume Migration ................................................................................... 23 4.6 Creating timestamps .............................................................................. 24 4.7 Archive administration utilities................................................................ 24 4.8 Document Pipeline................................................................................. 24 4.9 API (Application Programming Interface) .............................................. 25 4.10 Accounting ............................................................................................. 25

5 Restrictions..............................................................................27

AR090601-RN-EN-23 Release Notes 5

Chapter 1 Introduction

1.1 Welcome Welcome to Livelink ECM Archive Server 9.6.1! Combined with other products in the Systems based on Livelink ECM Archive Server, Open Text/IXOS seamlessly integrates all your business documents within your IT system.

1.2 About this document This document provides you with the most up-to-date information on this release of Livelink ECM Archive Server 9.6.1.

What's new? on page 10 tells you what is new or has changed in this version of Livelink ECM Archive Server.

GUIs and documentation on page 11 gives you a short introduction to the manuals of Livelink ECM Archive Server 9.6.1.

Supported software and storage platforms on page 15 lists the software requirements and provides information on the compatibility of the various existing software versions. It also contains information that can help you avoid problems but could not be included in the documentation.

Restrictions on page 27 gives you an overview of all known restrictions.

1.3 Contact information Open Text Online is a single point of access for the product information provided by Open Text. Depending on your role, you have access to different scopes of information (see below for details).

You can access Open Text Online via the Internet at http://online.opentext.com/ or the support sites at http://support.opentext.com/.

The following information and support sources can be accessed through Open Text Online:

http://support.opentext.com/http://online.opentext.com/

Chapter 1 Introduction

6 Release Notes AR090601-RN-EN-23

Knowledge Center Open Text's corporate extranet and primary site for technical support. It is the official source for:

Open Text products and modules.

Documentation for all Open Text products.

Open Text Developer Network (OTDN): developer documentation and programming samples for Open Text products.

Patches for Open Text products.

The following role-specific information is available:

Partners

Information on the Open Text Partner Program.

Programs and support for registered partners.

Business Users

Tips, help files, and further information from Open Text staff and other users in one of the Open Text online communities

Administrators/developers

Downloads and patches

Documentation

Product information

Discussions

Product previews

Feedback on documentation

If you have any comments, questions, or suggestions to improve our documentation, contact us by e-mail at [email protected].

1.4 How to find the documentation You can find the product documentation as follows:

The product CD-ROM contains the documentation corresponding to the product and the version.

Note: In case that the CD-ROM does not start automatically, open the file index.htm and follow the navigation offered there.

The documentation of all products and all supported versions is available in the Open Text Knowledge Center (see the Release Notes for details and links). In the Knowledge Center, select the product below Supported by product, then the wished document category below Documentation.

mailto:[email protected]

1.4 How to find the documentation

AR090601-RN-EN-23 Livelink ECM Archive Server 9.6.1 7

Note: You can find the latest information on manuals and online help files for each product in the corresponding Release Notes. This includes the identification codes of the current documentation.

Access to the technical documentation

Most manuals are available in various formats to provide optimum access for you. You can choose between HTML and PDF format (Acrobat Reader).

PDF version If you want to print a complete manual, open the PDF version. The PDF format is also useful to search for certain items in the whole manual.

HTML If you just want to read a manual on screen, open the HTML version. It can be opened directly from the CD-ROM and is optimized for being read on the screen. You can find the newest versions of Microsoft Internet Explorer and Acrobat Reader on Microsoft (www.microsoft.com) and Adobe (www.adobe.com) Web sites.

Refer to the HTML guide on the CD-ROM to obtain further information about special configuration issues and how to deal with some of known software bugs.

Usually, the HTML guide opens automatically when you insert the CD-ROM. You can also start your Web Browser and open the index.htm file from the root folder. To obtain further information, click the Info/Help link in the navigation bar, or use the corresponding link on the Welcome page.

CD-ROM directory overview

The following list describes the contents of important folders on the CD-ROM and where you can find further information. These folders are located on the root level or in the /docu folder. However, the HTML guide /index.htm is a more convenient way to find specific contents.

/index, /guide, /info Files for the HTML guide. The files in /guide help you find a certain manual, whereas the files in /info contain additional information, for example about document types, workarounds for bugs etc.

/manual Contains subfolders with all manuals. See GUIs and documentation on page 11 for details.

/tools Additional software tools.

All others For internal purposes only.

www.adobe.comwww.microsoft.com


Chapter 2 Livelink ECM Archive Server

2.1 What is Livelink ECM Archive Server? Archive Server is an Enterprise Content Management (ECM) product from the Livelink Enterprise Suite, which constitutes the framework for enterprise-wide ECM solutions. The Archive Server enables storage, management and retrieval of archived data and documents. Typically, Livelink applications rely on the document management services of Archive Server, which include:

Livelink ECM Enterprise Server

Livelink ECM for SAP Solutions

Livelink ECM Suite for Siebel

Livelink ECM Production Document Management (PDMS)

Livelink ECM BPM Server

Livelink ECM Document Archiving for Microsoft SharePoint

Livelink ECM Email Archiving for Microsoft Exchange or Lotus Notes

Livelink ECM Records Management

Livelink ECM File System Archiving

Archive Server is a scalable and integrated service for archiving all of your enterprise content. That content is archived on a secure document repository, giving you the guarantee that all documents are safely stored for years, yet still instantly available when needed.

Archive Server provides a host of functionalities to address compliance requirements associated with electronic document retention for many regulations, including SEC, Sarbanes-Oxley, FDA, GOB and GDPdU. Most regulations place strict requirements on corporations to manage content not only through its active lifecycle, but also to retain it for many years or decades after its use.

2.2 Installation package The installation package consists of:



Software CD-ROM The CD-ROMs are labeled Livelink ECM Archive Server LEA 9.6.1 , where stands for these server platforms:

AIX

HP-UX PARISC

HP-UX IA-64

SOLARIS

LINUX

MSWIN

Each CD-ROM contains the software for the respective platform. This CD-ROM also contains the documentation.

Note: Due to security reasons the perl modules IXOSOracle, IXOSODBC and Oracle are no longer directly distributed with the Archive Server.

Documentation CD-ROM This CD-ROM is labeled Documentation CD-ROM for systems based on Livelink ECM Archive Server and contains the current versions of all manuals for the Systems based on the Archive Server.

Database System DVD/CD-ROM This DVD/CD-ROM contains the software for the database.

These media will only be delivered, if the database licenses have been purchased through Open Text/IXOS.

Release Notes Release Notes are delivered with every Open Text product. They describe in detail the hardware supported by the product or package and the changes or important dependencies that should be made known. They also describe where to find documentation and further information about the products. The latest version of the Release Notes is available in the Open Text Knowledge Center (https://knowledge.opentext.com/knowledge/llisapi.dll/open/15512504).

2.3 What's new? New platform support/databases

True 64-bit support for HP-UX 11.23 on IA-64 processors

Support of Microsoft SQL Server 2005

A new doctool (timestampdt) which can create time stamps for documents in the Document Pipeline.

New storage platforms

HP FSE

https://knowledge.opentext.com/knowledge/llisapi.dll/open/15512504

2.4 GUIs and documentation


Sun StorageTek NAS 53X0

Sun StorageTek SAM-FS

Volume migration

Fast migration of ISO images. This allows fast migration without filtering of components. Checksums assure data integrity during migration process. It is also possible to migrate entire ISO Images from a remote Archive Server to the local server via a network connection.

Archive Cache Server

Archive Cache Server now supports two operational modes. The mode can be selected per logical archive.

1. write through In this mode all documents are transferred to the central Archive Server, but on the fly they are also cached in the local store to speed up later read requests.

2. write back In this mode all the documents are cached in the local store of the Archive Cache Server only. An administrative job will later transfer these documents to the central Archive Server. This mode is intended for architectures with low network bandwidth.

2.4 GUIs and documentation The following section gives you an overview of GUIs and manuals that are available for Archive Server and in which languages they are available.

If you have any comments, questions, or suggestions to improve our documentation, contact us by e-mail at [email protected].

2.4.1 GUI and Online Help languages

Component EN1 DE1

Livelink ECM Archive Administration (ADMC) G, O

Archive Web Monitor G, O

Document Pipeline Info (DPInfo) G, O G, O

Timestamp Server G

Notes: 1. G = GUI, O = Online Help

mailto:[email protected]



2.4.2 Manuals The current manuals for Archive Server are located in the Open Text Knowledge Center, see https://knowledge.opentext.com/knowledge/llisapi.dll/open/15491789. Please use only these manuals to be sure to use the appropriate version.

Document Title Version Number

EN DE JP

Livelink ECM Archive Server: Admini-stration Guide AR090601-ACN-XX

X X X

Open Text Timestamp Server: Administra-tion Guide AR0906-ATS-EN

X

Livelink ECM Archive Server: Configura-tion Parameters AR0906-RCP-EN

X

Livelink ECM Archive Server: Document Pipelines and Import Interfaces AR090601-CDP-EN

X

Livelink ECM Archive Server: Document Pipeline Programming Guide AR0906-PDP-EN

X

Livelink ECM Archive Server: Program-ming Guide for the Livelink ECM Archive Server API AR090600-PSA-EN

X

2.5 Errata section 4.1.6 "Editing the archive configuration" in Livelink ECM - Archive Server

- Administration Guide (AR090601-ACN) The screenshot Edit configuration is not correct. The text under Blob/Single Instance has changed to These settings must not be used for single file pools.

section 9 "User management for the Archive Server" in Livelink ECM - Archive Server - Administration Guide (AR090601-ACN)

Consider this additional information:

https://knowledge.opentext.com/knowledge/llisapi.dll/open/15491789

2.6 Open Source


Important

Change the password for the administrative users after installation, e.g. dsadmin and dp*, if pipelines are in use.

Change the password regularly.

In case the administrator password has been lost: Contact Open Text Customer Support to create an initial password for the archive ad-ministrator.

section 14.2.1 "Configuration on the original server" in Livelink ECM - Archive Server - Administration Guide (AR090601-ACN)

Consider this additional information:

Enable harddisk logging

1. In the Archive Administration, connect to the original server.

2. Click File, Server Configuration.

3. Open Document Service (DS), Backup Configuration.

4. Check the option This system is backed up by other systems.

5. Restart the spawner on the original server.

section 4.2.2 "Creating an HDSK pool" in Livelink ECM - Archive Server - Administration Guide (AR090601-ACN)

The content of the note is not correct. Consider the following note instead.

Note: HDSK pools are not intended for use in productive archive systems, but for test purposes and special requirements.

section 11.2 "Environment variables" in Livelink ECM - Archive Server - Document Pipelines and Import Interfaces (AR090601-CDP)

The registry location given as HKEY_LOCAL_MACHINE/SOFTWARE/IXOS/IXOS-ARCHIVE/COMMON/ is not correct. Instead, it has to contain an underscore and not a dash: HKEY_LOCAL_MACHINE/SOFTWARE/IXOS/IXOS_ARCHIVE/COMMON/.

2.6 Open Source A detailed list of used Open Source libraries is given on the software CD-ROM: :\update\OPENSOURCE\LICENSES


Chapter 3 Supported software and storage platforms

The Release Notes are updated continually. The latest version for Livelink ECM Archive Server 9.6.1 and further technical information is available from the Open Text Knowledge Center (https://knowledge.opentext.com).

3.1 Supported operating systems and databases Notes:

Version 9.6.1 is an update version for Archive Server 9.6.0. Version 9.6.1 contains all patches available for 9.6.0. It is strongly recommended to update to Archive Server 9.6.1 as soon as possible. Upcoming patches for Archive Server 9.6.0 will require an update to version 9.6.1 before installing the patch!

Only the products and versions specified in the Release Notes are supported. Other versions have not been tested and are therefore not officially supported for this version. The Release Notes contain the definitive list of supported versions. Any other versions mentioned in the product documentation are superseded by the versions specified in the Release Notes.

If no service pack, maintenance level, patch level or similar is explicitly mentioned for a specific software version, then Open Text supports all released by the manufacturer for this version, unless explicitly stated otherwise. If details of a specific service pack, patch and maintenance level etc. is given, then this one and all subsequent ones are supported.

VMWare products make it possible to run multiple operating system instances simultaneously on single server hardware. This paragraph addresses support provided by OTC for its Archive Server software running within virtualisation products.

OTC does not provide guides for sizing the virtual infrastructure, and does not provide checklists how to set up the virtual infrastructure. OTC expects the virtual infrastructure environment to be transparent and to present itself as real hardware.

If devices such as jukeboxes, fibre channel or other hardware components are not able to be connected using a virtual infrastructure, then infrastructure without virtualisation software must be used. For OTC

https://knowledge.opentext.com/



customers who have a support agreement, OTC will use reasonable efforts to investigate potential issues with OTC software running in a virtualisation environment. As part of that investigation, OTC may require that the issue be reproduced independently from the environment on physical hardware. Where issues are confirmed to be unrelated to the virtualisation software, OTC will support its software in a manner that is consistent with support provided when that software is not running in such an environment.

The Archive Server supports the following operating systems and databases:

Processor Operating system platforms Archive Server

Archive Cache Server

Cache Server (old)

Supports Intel x86 instruction set

Windows 2003 Server SP1 or higher 32 bit X X X

Supports Intel x86 instruction set

SLES9 SP2 or higher 32 bit X X X

IA-64 HP-UX 11.23 64 bit X X

PA-RISC HP-UX 11.23 64 bit X X X

pSeries IBM AIX 5.3L 64 bit X X X

Sparc Solaris 10 64 bit X X X

32-bit/64-bit The Archive Server modules run as 32-bit programs even when using 64-bit hardware or a 64-bit operating system except for IA-64. On IA-64 processors 64-bit programs are supported.

Support of Solaris zone

Installing Archive Server in a global zone or a local whole root zone requires consulting and support by Open Text Global Services.

Supported database systems

The following table gives an overview of supported database systems:

Database management systems Windows 2003 Server All UNIX platforms

MS SQL Server 2000 SP4 (or higher) Standard Edition Enterprise Edition

X

MS SQL Server 2005 SP1 (or higher) Standard Edition Enterprise Edition

X

Oracle 10.2 Standard Edition Enterprise Edition

X X

3.2 Important recommendations


The database software delivered by Open Text may only be used with Archive Server.

The database can be installed locally or on a remote system.

It is recommended that no additional applications are installed on the Archive Server computers.

Oracle 10.2 For Oracle, there are only 64-bit versions for some operating systems. If only the 64-bit version exists, then this version is supported. Open Text recommends that you read the respective database and operating system release information.

3.2 Important recommendations Hostnames of

Archive Server Hostnames of the Archive Server computers must not begin with a digit. It is strongly recommended to follow the guidelines for hostnames as defined in RFC 952. Hostnames are strings made up of the letters (A Z), digits (0 9), minus sign (-) and period (.). Note that periods are only allowed when they serve to delimit components of domain style names. For further information, read RCF 952 (http://tools.ietf.org/html/rfc952) and RCF 1034 (http://tools.ietf.org/html/rfc1034).

Storage Quotas Quotas imposed by the operating system on storage platforms are not supported. Note: This does not apply to quotas imposed by the storage system itself. Stor-age systems with quotas must behave like a normal disk partition.

Time server All computers (server and clients) must use a central time server. HTTP All clients must use the HTTP protocol.

Antivirus software

To archive clean documents, you must protect the documents from viruses before archiving. The Archive Server does not perform any checks for viruses. To ensure error-free work of the Archive Server, locations where documents are stored temporarily, like disk buffer partitions, cache partitions and Document Pipeline directories, must not be scanned by any antivirus software while Archive Server is using them.

SSL (Secure Socket Layer)

communication

SSL should be activated only if encryption of network traffic is explicitly desired, as it decreases the performance of Archive Server.

For a list of cipher suites supported by Archive Server and Cache Server, see the this entry: https://knowledge.opentext.com/knowledge/llisapi.dll?func=ll&objId=15536236&objAction=ArticleView&viewType=1.

Hash tree renewal

Open Text recommends not using the dsReHashTree tool. Contact Open Text Product Management if you plan to do a hash tree renewal.

Blob and compression

with ISO

Open Text recommends not enabling blob and compression for ISO volumes. These settings can cause problems with retention!

https://knowledge.opentext.com/knowledge/llisapi.dll?func=ll&objId=15536236&objAction=ArticleView&viewType=1https://knowledge.opentext.com/knowledge/llisapi.dll?func=ll&objId=15536236&objAction=ArticleView&viewType=1http://tools.ietf.org/html/rfc1034http://tools.ietf.org/html/rfc952



Retention for meta documents

Open Text recommends not using retention periods for meta documents (MTA)! Support of Office

2007 Support of Microsoft Office 2007 documents requires to install the latest recommended patches for Archive Server 9.6.1

3.3 Installation and upgrades For detailed information about installing or upgrading to Livelink ECM Archive Server 9.6.1, see the Master Document for Installation and Upgrade (https://knowledge.opentext.com/knowledge/llisapi.dll/properties/1157552267_905).

Important

Update to version 9.6.1 is only possible from version 9.6.0. Older versions must be upgraded to 9.6.0 before.

For a complete overview of supported upgrade and migration paths, see the Upgrade Matrix (https://knowledge.opentext.com/knowledge/llisapi.dll/properties/1180002486_003).

Prepare your Archive Server platform for upgrade from IXOS-eCONserver 5.5D to Livelink ECM Archive Server 9.6.1. For further information, see https://knowledge.opentext.com/knowledge/llisapi.dll?func=ll&objId=15528627&objAction=ArticleView&viewType=1.

Note: An upgrade from ECR 6.0D will be handled together with the upgrade to Livelink ECM PDMS 9.6.1.

Windows installation

Modify function can be used to install additional features (e.g. parts of a setup). Uninstallation of features is not possible. Only complete setups can be uninstalled.

Installation Livelink

Document Pipeline for LES

The installation of any setup from the Archive Server is only possible if the Livelink Document Pipeline for LES setup is not installed. The Livelink Document Pipeline for LES can be installed after all necessary setups from the Archive Server are installed and configured. If the Livelink Document Pipeline for LES is installed the configuration of the setups from the Archive Server fails.

3.4 Supported storage systems For supported storage systems, see the Hardware Release Notes (https://knowledge.opentext.com/knowledge/llisapi.dll/properties/1166019279_063). Use of storage systems may require consulting by Open Text Global Services or hardware vendors.

https://knowledge.opentext.com/knowledge/llisapi.dll/properties/1166019279_063https://knowledge.opentext.com/knowledge/llisapi.dll/properties/1166019279_063https://knowledge.opentext.com/knowledge/llisapi.dll?func=ll&objId=15528627&objAction=ArticleView&viewType=1https://knowledge.opentext.com/knowledge/llisapi.dll?func=ll&objId=15528627&objAction=ArticleView&viewType=1https://knowledge.opentext.com/knowledge/llisapi.dll/properties/1180002486_003https://knowledge.opentext.com/knowledge/llisapi.dll/properties/1180002486_003https://knowledge.opentext.com/knowledge/llisapi.dll/properties/1157552267_905https://knowledge.opentext.com/knowledge/llisapi.dll/properties/1157552267_905

3.5 Retention periods


3.5 Retention periods The use of event-based retention is not released. For details, see Use of retention periods on page 22.

3.6 Supported browsers For the initial server configuration, the following Web browsers are supported:

Internet Explorer 6.0 or 7.0

Mozilla Firefox 1.0 and 1.5

Linux Konqueror 3.x

3.7 Large files and partitions The PAGELIST component is valid in following ranges:

the number of MTA-subdocuments is limited to 10 million

the size of a MTA-document is limited to 100 billion bytes

the size of a MTA-subdocument is limited to 100 billion bytes

XSL parser XML files for xsl_parser DocTool are restricted in size to 2 GB. PDF documents PDF documents with included form information of doc-id and logical archive are

restricted in size to 2 GB.

3.8 Compatibility with other Livelink products For a list of Livelink product versions supported by Livelink ECM Archive Server 9.6.1, see the Products Compatibility Matrix in the Knowledge Center (https://knowledge.opentext.com/knowledge/llisapi.dll/open/15909981).

For information and restrictions concerning other products, see the corresponding Release Notes in the Open Text Knowledge Center.

3.9 Supported Timestamp Providers If you want to use Timestamp Providers not mentioned in this document, contact Open Text Customer Support.

For the configuration of Timestamp Providers, see the Knowledge Center (https://knowledge.opentext.com/go/15513894).

Note: The hash algorithms mentioned below are the algorithms supported by the Timestamp Providers. The algorithms supported by Archive Server are described in https://knowledge.opentext.com/knowledge/llisapi.dll/open/15548894.

https://knowledge.opentext.com/knowledge/llisapi.dll/open/15548894https://knowledge.opentext.com/go/15513894https://knowledge.opentext.com/knowledge/llisapi.dll/open/15909981



3.9.1 Supported hash algorithms for AuthentiDate

Supported scenario: Timestamps via Internet for ArchiSig

Supported hash algorithms: RIPE-MD160, SHA-256, SHA-384, SHA-512

Contact: http://www.authentidate.de

3.9.2 Supported hash algorithms for Quovadis

Supported scenario: Timestamps via Internet for ArchiSig

Supported hash algorithms: SHA-1, SHA-256, SHA-384, SHA-512

Contact: http://www.quovadisglobal.ch

3.10 Deprecated functionality This section lists functionality, which has been removed from the product in this release or will be removed in the next release.

The following features will be discontinued with Livelink ECM Archive Server 9.6:

Version 9.6.1 will be the last version to support HP-UX on PA-RISC.

Version 9.6.1 will be the last version to support Novell SUSE Linux ES 9.

Version 9.6.1 will be the last version to support Pioneer jukeboxes (DRM series).

CD-R media cannot be written any longer, read access is still supported.

EMC Symmetrix is no longer supported as storage device with retention periods. For use of SAN disks as storage have a look at the storage platform release noted.

Connection to Windows perfmon (based on accounting files) is no longer supported.

Browser based accounting and Passport server are deprecated.

3.11 Future developments In this section we want to inform you about upcoming changes and developments.

The next version will support Novell SUSE Linux ES 10.

Archive Server will run as 64-bit application on all platforms. Windows 2003 (OS 32-bit) will still be supported.

If you intend to buy new Archive Server hardware, we recommend using 64-bit hardware.

http://www.quovadisglobal.ch/http://www.authentidate.de/


Chapter 4 Livelink ECM Archive Server scenarios

4.1 Archive Cache Server Archive Cache Server 9.6.1 and Cache Server (old) 9.6.1 support the same operating systems as Archive Server 9.6.1.

Archive Cache Server 9.6.1 must only be used with Archive Server 9.6.1.

For new installations, the new Archive Cache Server must be used. The Cache Server (old) can only be updated and is not available for new installations any more.

Archive Cache Server 9.6.1 Cache Server (old) 9.6.1 (upgrade of Cache Server 9.6.0)

LEA 9.6.1 x x1

Notes: 1. write back is not supported

Note: For more information about Archive Cache Server, see the Administration Guide (https://esc.ixos.com/1166032743-064).

Archive Cache Server 9.7.1 and Archive Server 9.6.1 While upgrading a server landscape including Archive Cache Server from 9.6.1 to 9.7.1, you can use Open Text Archive Cache Server 9.7.1 (instead of Archive Cache Server 9.6.1) with Archive Server 9.6.1. This combination is released only for the following purpose:

You upgraded to Archive Cache Server but did not (yet) upgrade Archive Server 9.6.1 to Open Text Archive and Storage Services 9.7.1.

You will upgrade Archive Server 9.6.1 to Archive and Storage Services 9.7.1 as soon as possible.

Note the subsequent restrictions for this scenario.

Restart Archive Cache Server

Changes of administration settings on Archive Server will not be forwarded to Archive Cache Server. The Synchronize Cache Server utility available in Archive Server 9.6.1 will fail with error. To let Archive Cache Server know the changed archive settings, restart Archive Cache Server, i.e. Tomcat.

https://esc.ixos.com/1166032743-064



Read-only retention

It is possible to archive documents on Archive Cache Server in write-back mode with retention=read_only. This value is not supported by Archive Server 9.6.1. When you run cs2ds it will succeed nevertheless, mapping the value read_only silently to the value none.

Storage tiers It is possible to specify a storage tier during document archival on Archive Cache Server in write-back mode. Storage tiers are not supported by Archive Server 9.6.1. When you run cs2ds it will succeed nevertheless, silently ignoring the specified storage tier values.

4.2 Use of retention periods Note: Before using retention handling Open Text strongly recommends read-ing the document Retention Handling in the Archive Server, available from the Knowledge Center (https://knowledge.opentext.com/knowledge/llisapi.dll/properties/1141897682_801).

Event Based Retention

The use of event-based retention is not released.

Single Instance Archiving (SIA)

Retention periods released Retention periods on storage sys-tem may expire before the last ref-erence to the SIA document is de-leted.

Event-based retention not released

Pool types Single file (VI) Single file (FS)

only released with retention=NONE

Use of SIA is only feasible in mass storage scenarios. Storage in container files is recom-mended.

BLOBs

Retention periods Retention period must be inherited from logical ar-chive.

Individual retention periods for documents must not be used, as this may have severe impacts on migra-tion. Retention period of BLOB is set to the maximum of the retention peri-ods of all documents.

Event-based retention not released

Pool types Single file (VI) Single file (FS)

not released Use of BLOBs is only feasible in mass storage scenarios. Storage in container files is recom-mended.

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4.3 Remote Standby scenario


ISO images / WORM and UDO media

Retention periods Retention period must be inherited from logical archive.

Individual retention periods for docu-ments must not be used. Retention period of ISO image is set to the maximum of the retention periods of all documents.

Event-based retention not released ISO image will inherit INFINITE retention period.

4.3 Remote Standby scenario The original server and the Remote Standby Server must use the same Archive Server version and patch level.

Running Remote Standby Server on a cluster is not supported.

4.4 High-availability scenario Operating system cluster software supported:

Operating system Cluster software required

Windows Server 2003

MSCS is included in Windows Server 2003

Solaris 10 SunCluster 3.1

AIX 5.3 HACMP 5.x

HP-UX 11.23 (PA-RISC)

HP-UX 11.23 (IA-64)

ServiceGuard 11.16 and later/ Serviceguard Manager 5.0

Linux (SLES9) Heartbeat 1.2 and higher

Sun Veritas Cluster

For support of Sun Veritas Cluster, contact Open Text Global Services.

Oracle on Windows

To use an Oracle database on Microsoft Windows systems, the additional Oracle product Oracle Fail Safe 3.3.2 or later is required. If you want to use a high-availability scenario, contact your Open Text Global Services department.

4.5 Volume Migration If you want to use Remote Volume Migration, contact your Open Text Global Services department.



Remote Volume Migration to 9.6.x is supported from version

5.5 6.0/9.5 9.6.x

Restrictions for fast migration of remote ISO volumes

In case of fast migration of remote ISO volumes, the default retention setting -8, keep old retention should not be changed. Other settings are not transferred to the storage device!

Please ignore the according description in the online help and in the administration guide.

4.6 Creating timestamps For supported scenarios, see https://knowledge.opentext.com/knowledge/llisapi.dll/properties/1139575210_659.

4.7 Archive administration utilities The archive administration tools are:

Livelink ECM Archive Server administration

Document Pipeline Info (the number of display colors must be set to at least 256)

Web Monitor (for supported browsers, see Supported browsers on page 19)

The administration utilities support the same operating systems as the Archive Server plus Microsoft Windows XP SP2 (32-bit), Windows Vista (32-bit). On UNIX, an X-Window system environment is needed.

The archive administration delivered with the Archive Server 9.6.1 supports the Archive Server 9.6.x, 9.5 and IXOS-eCONserver 5.5D.

For the Archive Server 9.6.1 archive administration version 9.6.1 is required.

4.8 Document Pipeline Conversion of file format MIME type

The component types must be MIME types. For an upgrade of Archive Server they are converted automatically. For the list of automatically converted types, see section 9.3 "The COMMANDS file" in Livelink ECM - Archive Server - Document Pipelines and Import Interfaces (AR090601-CDP).

HTTP communication During HTTP communication between Archive Server and Document Pipeline (Enterprise Scan, R/3, COLD) the private key is stored in the file system

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4.9 API (Application Programming Interface)


(\config\seckey\) and therefore this directory must be protected (read access only for the system user (Windows) or the archive user (UNIX)).

Perl Parser scripts in Document Pipeline In former versions the file for parsing were opened in text mode on Windows platforms. This behavior is changed. Now the file for parsing must be opened in binary mode. For further information, see https://knowledge.opentext.com/knowledge/llisapi.dll?func=ll&objId=15532617&objAction=ArticleView&viewType=1.

4.9 API (Application Programming Interface) The following APIs are supported:

API Documentation

Livelink ECM Archive Server API1 Documentation in English is available in the ESC.

Batch import of external documents with attributes by customer

Livelink Enterprise Archive Document Pipelines and Import Interfaces AR0906-CDP-EN

Batch import of external documents with attribute extraction (COLD)

Livelink Enterprise Archive Document Pipelines and Import Interfaces AR0906-CDP-EN

AL-HTTP 4.5 Documentation available from SAP

Notes: 1. Requires additional licenses (not part of Archive Server CD-ROM).

4.10 Accounting Accounting is switched off by default for new installations. Accounting does not trace info and administrative calls any more.

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Chapter 5 Restrictions

Note: Restrictions on behalf of non-Open Text products are not listed here. See the respective Release Notes for those products for further information.

Permitted characters in component names Some characters are not permitted as part of component names for documents in Archive Server. For further information, see Knowledge Base entry Forbidden characters for filenames: https://knowledge.opentext.com/go/15531700

Maximum number of groups per user The maximum number of groups a user can be assigned to is 17. If you try to assign another group, a message is displayed informing that the maximum number of groups for the current user is reached.

Restrictions for Archive Cache Server For detailed information, see Admin Guide (https://esc.ixos.com/1166032743-064), Chapter Restrictions using an Archive Cache Server and https://knowledge.opentext.com/knowledge/llisapi.dll?func=ll&objId=15528361&objAction=ArticleView&viewType=1.

Error status in monitor reported by Oracle It may happen that there are database deadlocks between the dsMain and some Document Service utilities, e.g. dsHashTree, dsHdskRm. These deadlocks are handled correctly by the Document Service, however, there may be error messages in the Document Service logfiles, and the monitor status will turn to red because the ORA-00060 (deadlock) is reported in the alert_ECR.log. These errors can be ignored.

SQL Server: Deadlock error in log files It may happen that there are database deadlocks between the dsMain and some Document Service utilities (especially with parallel import/export). These deadlocks are handled correctly by dsMain and the respective utilities; however, there may be error messages in the logfiles.

ERR 26.06.07 17:45:07.811 06 .......... ODBCDBConnection::ODBCError ODBCDBConnection.cxx-591 Thread: 0 Session: 59 Error: [Microsoft][ODBC SQL Server Driver][SQL Server]Transaction (Process ID 59) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction. [SQLState 40001]

Theses errors and the immediate following errors can be ignored.

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Archive Cache Server and ArchiSig timestamps ArchiSig timestamps can't be verified through Archive Cache Server.

Possible problem with hard disk partition mount paths For the administration server, it is now possible to enter paths such as E:\ (note the trailing backslash) as the mount path of a partition. However, when such mount paths are used, the Export partition facility of the administration server will get confused when trying to export several partitions using wildcards. To avoid this problem, enter the path without the trailing backslash. One way to ensure a proper path is to use the Browse button in the administration client to select the target partition.

Partition size Partition sizes on AIX are supported up to 1 Terabyte.

Size of ISO images The recommended size for ISO images is 4 GB. The maximum supported size for ISO image is 10 GB.

Hanging processes or very long durations of process shutdown with SQL Server 2000

If problems occur during program termination, enforce the communication protocol between SQL Server and SQL Client to TCP/IP. Disable the shared memory protocol in those circumstances.

Starting Archive Server processes (UNIX only) In order to start the Archive Server processes (i.e. call script S18BASE start), the user root is required.

Table of ContentsChapter 1 Introduction 1.1 Welcome 1.2 About this document 1.3 Contact information 1.4 How to find the documentation

Chapter 2 Livelink ECM Archive Server 2.1 What is Livelink ECM Archive Server? 2.2 Installation package 2.3 What's new? 2.4 GUIs and documentation 2.4.1 GUI and Online Help languages 2.4.2 Manuals

2.5 Errata 2.6 Open Source

Chapter 3 Supported software and storage platforms 3.1 Supported operating systems and databases 3.2 Important recommendations 3.3 Installation and upgrades 3.4 Supported storage systems 3.5 Retention periods 3.6 Supported browsers 3.7 Large files and partitions 3.8 Compatibility with other Livelink products 3.9 Supported Timestamp Providers 3.9.1 Supported hash algorithms for AuthentiDate 3.9.2 Supported hash algorithms for Quovadis

3.10 Deprecated functionality 3.11 Future developments

Chapter 4 Livelink ECM Archive Server scenarios 4.1 Archive Cache Server 4.2 Use of retention periods 4.3 Remote Standby scenario 4.4 High-availability scenario 4.5 Volume Migration 4.6 Creating timestamps 4.7 Archive administration utilities 4.8 Document Pipeline 4.9 API (Application Programming Interface) 4.10 Accounting


Documents

Livelink ECM - Archive Server 9.6.1 - Release Notes