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Cynefin in Action Liz Keogh @lunivore http:// lizkeogh.com

Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

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Page 1: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Cynefinin Action

Liz Keogh@lunivorehttp://lizkeogh.com

Page 2: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Differentiation and Cynefin

Deliberate Discovery

Real Options

Diversity and Chaos

Page 3: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

A story aboutcontrolling change

Page 4: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

If a project has no risks, don’t do it.

Page 5: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Differentiation

Katas

CommoditiesDifferentiators

Expedite

Spoilers

Page 6: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Cynefin

Simple

ComplicatedComplex

Chaotic

With thanks toDavid Snowden and Cognitive Edge

Page 7: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Cynefin

Simple

ComplicatedComplex

Chaotic

With thanks toDavid Snowden and Cognitive Edge

Disorder

Page 8: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

The Innovation Cycle

CommoditiesDifferentiators

Automation

Page 9: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Differentiation

Commodities

Differentiators

Expedite

Page 10: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Differentiation

Commodities

Differentiators

Expedite Katas

Page 11: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Estimating Complexity5 4 3 2

1

Page 12: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Estimating ComplexitySelf-

driving

cars

MendingWatches

GPS

Dates

MannedMarsMission

AppleFanBase

SAP User

Registration

(unless you’re in the Energy business)

OMG OMG OMG!

Page 13: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Feature Injection

Page 14: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Vision

Makes moneySaves money

Protects money

PrimaryStake-holder

Page 15: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Goal

Neededto go liveIncidental

Stake-holder

Page 16: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Capability

Userscan achievea businessoutcome

Business Analyst

Page 17: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Feature

User interfacecomponent

which enablesa capability

UIDesigner

Page 18: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Story

A slice througha featureto enable

faster feedback

Often adeveloper

Page 19: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Scenario

An exampleof how the system

might behavefrom a userperspective

Dev, tester,analyst

Page 20: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Code

Ideas turning intorealityDeveloper

Page 21: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Visi

on

Goa

l

Capa

bilit

y

Feat

ure

Stor

y

Scen

ario

Code

Page 22: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Commodities

Analysis,breaking

thingsdown

Page 23: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Fractal beauty

Vision

Goal

Goal

Goal

Capability

Capability

Feature

Feature

Feature

Story

Story

Story

Scenario

Scenario

Code

Code

Code

Page 24: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

GoalScenario

Goal

Feature

A Real Project

VisionGoal

Capability

Capability

Feature

Feature

Story

Story

Story

Scenario

Code

Code

Code

Whoops,forgot

Oops, didn’t know about

that…Look what I

found!

Don’t need this… Can’t

remember what this was for…

Page 25: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

GoalScenario

Goal

Feature

A Real Project

VisionGoal

Capability

Capability

Feature

Feature

Story

Story

Story

Scenario

Code

Code

Code

Whoops,forgot

Oops, didn’t know about

that…Look what I

found!

Don’t need this… Can’t

remember what this was for…

Um

Er…

Oh!

Oh F… Dammit!

Hmm!

That’s funny!

Ooh, look!

Interesting! Sh..!Oops!

Page 26: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

We’re discovering how todeliver software by doing it

Vision

Goal

Goal

Goal

Capability

Capability

Feature

Feature

Feature

Story

Story

Story

Scenario

Scenario

Code

Code

Code

Page 27: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

We’re discovering how to discover stuff by doing it

Whoops,forgot

Oops, didn’t know about

that…Look what I

found!

Don’t need this…

Can’t remember what this was for…

Um…

Er…

Oh!

Oh F… Dammit!

Hmm!

That’s funny!

Ooh, look!

Interesting!

Sh..!Oops!

Page 28: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Different levels of granularity

Page 29: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Differentiators

Probe(try something

out)

Page 30: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

“We can’t accept thisinto our backlog

withoutclear acceptance criteria”

Page 31: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Cone of Uncertainty

t

risk

Page 32: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Cone of Uncertainty

t

t

risk

Page 33: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Deliberate Discovery

Assume ignorance

Assume second order ignorance

Optimize for discovery

Page 34: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Risk (Newest Stuff) First

Vision

Goal

Goal

Goal

Capability

Capability

Feature

Feature

Feature

Story

Story

Story

Scenario

Scenario

Code

Code

Code

Feature

Goal

Capability

ScenarioCode

Story

Page 35: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

High-level, risk-first

Page 36: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

High-level, risk-first

Page 37: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Real Options

Options have value.

Options expire.

Never commit early unless you know why.

Page 38: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Two storiesbecause

options have value

Page 39: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos
Page 40: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos
Page 41: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Exercise

Discovery Commitment Ignorance Options

Page 42: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos
Page 43: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Dyads

Complete absence of a thing Too much

of a thing

Page 44: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Human Dyads

Page 45: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Consensus

When people connect,

people start to form

consensus

Page 46: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

The Innovation Cycle

CommoditiesDifferentiators

shallow diveInto chaos

Page 47: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Ritual Dissentover a webcam!

Page 48: Liz Keogh @lunivore . Differentiation and Cynefin Deliberate Discovery Real Options Diversity and Chaos

Liz Keoghhttp://lizkeogh.com@lunivore